Summary Group

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The company: Wells Fargo & Company, one of the largest and oldest financial institutions in the

United States, holds a significant presence in the banking and financial services industry.

Founded in 1852 in New York City, the company has played a pivotal role in shaping the nation's

financial landscape over the decades. While Wells Fargo has been a stalwart in the financial

industry, it faced a severe crisis in 2016 when a scandal involving unauthorized account openings

came to light. This controversy raised questions about the bank's ethical practices, corporate

culture, and leadership.

People-related problems they faced:

- Wells Fargo faced a crisis of ethical leadership, as the scandal revealed a culture that

prioritized short-term financial gains over ethical behavior.

- Pressured employees to meet aggressive sales targets through unethical means.

- Employees faced intense pressure to meet unrealistic sales targets, leading to unethical

practices.

Course Concepts will be applied:

- Ethical Leadership & Leadership Styles

- Organizational Culture

- Motivation Theories

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