Basic Cruise Operation - difference of OL,
Ferry & CS to part 1 of terminologies
• Ocean liner
• Crosses on the ocean
• Your travel is long haul unlike
ferry that is takes an short haul,
The difference of O.L. to ferry is
the distance.
• Sample Route: United Kingdom
to New York
• Its route pass through Atlantic
ocean.
• Ferry
• Sample Route: Batangas to Cebu
• Short haul
• Those passengers boarding the ocean
liner and ferry, their purpose is to bring
them to the destination which their
destination is only one.
• On an certain point (origin) to your net
top will be your final destination.That is
the operation of the ferry and ocean liner
• What is the difference of these two and
the cruise ship? It's not really how far
they travel but rather the purpose of the
passengers who boarded in these vessels
because ocean liners and ferries when
passengers board them they will bring
them to their destination and that is only
one destination which is the final
destination
• In the cruise ship, when passengers
aboard the ship, it involves many
destinations do this the final destination
is also the part where the voyage is
started. This means the origin and the
final destination is the same.
• Another difference Aside from the
number of destinations when you board
into the cruise ship is that the purpose of
passengers boarding a cruise ship is
more of a vacation while in ocean liner
and ferried are mere transportation.
• Do expect that when passengers buy a
cruise ticket, they expect cruise ship
activities on board because for
passengers It is more on vacation.
• New ship needs to have these amenities
and facilities on board because the
cruise ship is also called the floating
 resort. If you are going to compare the
Products and services offered by the
resort, It seems that the cruise ship also
offers the same facilities and amenities.
• How can we call an establishment a
resort:
• Lodging facilities
• F& B services
• Offers recreational activities
• These 3 things are offered on board. This
is the reason why it is called as the
floating resort.
• When people go to this resort, they
expect to enjoy the destination.
• Remember: CRUISE SHIPS ARE
FLOATING RESORT
• Resorts and cruise ships have the same
products such as lodging F&B and
recreational activities the reason why
people go to resort and board cruise
ships are usually the same - to have a
vacation.
• They expect that they will stay inside the
ship for many nights, to eat on
board, and expect that they will
undertake different activities to enjoy
their vacation.
• After passengers boarded cruise ships it
will already start with its voyage to go to
the different destinations that is part of
the itinerary of the cruise ship.
CRUISE SHIPS VS. CRUISE LINES
• ANALOGY:
• CRUISE LINE : CRUISE SHIPS
• AIRLINES : AIRCRAFTS
• CRUISELINES
• The one that operates the cruise
ships
• Operates more than one cruise
ships that has different routes
• Where do you want to work? it
should be the cruise lines but if it
is the exact location, it will be the
cruise ship.
• Titanic is an ocean liner. The purpose of
those people who boarded the ship is to
bring them to their final destination
which is the New York.
Categories of Cruise products
1. On board experience
• Activities you experience during
on board
• Facilities and amenities:
o Casino
o Spa
o Fitness center
 o Shops go to their next destination is the port of
o Library call.
o Cinema • Why is it called On-shore excursion?
o Theme park o Tourists stay in the destination
o Pools overnight or 24 hours or more.
2. On-shore excursion o Excursionists stay less than 24
• Involves different intermediaries hours and do not stay overnight
• Outside the ship o First, Cruise lines intended for the
• Port by port cruise passengers to go back to
• People who will stay less than 24 hours the ship because of the lodging

• Port of call means this is the stop-over facility is in the cruise ship itself.

points or destination ports of the cruise o Second, they need to go to their

ships. For example: next port of call. In the cruise

itinerary, it does not include hotel
accommodation.
o It is called on-shore because
Passengers went outside the ship

• to get off the ship to experience

the attraction, destination, or the

• Vietnam, Thailand, and Singapore are port of call They need to go back

called Port of calls. This is where the to the ship because they will not

cruise ships stop. When they stop, stay in the destination in the port

passenger on board will get off the ship of call overnight.

and visit different attractions found in

that specific port of call.
• Before night falls, they need to go back
to the ship because they will not stay
overnight in the city because the lodging
facility Is inside the ship. They ned also to
 THINGS YOU NEED TO KNOW
• As of 2022 the largest cruise ship in the
world is the “Wonder of the Seas” operated
by Royal Caribbean. People believe that if
you don't name the ship or any other vessels,
something bad will happen. It is a bad luck
not the name a ship. In the cruise industry,
there is the term “livery” which means the
theme when it comes to naming the ship. If
you see a cruise ship that has a name at the
end of it “at the sea” then that is operated
by the Royal Caribbean.
• For Holland America, another ocean lines,
their name end with “DAM”
• For CUNARD-WHITE. STAR LINE another
cruise lines, their name has “QUEEN”
• (80%) 4 of 5 cruise passengers, they do their
cruise on north American waters. The usual
starting point is in North America
Continents. These 3 popular starting points
that is located in the state of Florida are:
1. Miami
2. Port Canaveral
3. Fort Lauderdale
• Half of the passengers starts in the these
three mentioned ports.
• When it comes to products, we have on-
board and on-shore
HOW BIG IS A CRUISE SHIP?
• Twice the size Of the Statue of Liberty
• It is also noteworthy that travel agents Play
a big role in marketing of cruise industries.
90% of cruise tickets are sold through travel
agents.
TERMINOLOGIES
• BALCONY
o Private seating area on the outside of
the ship which has an access from the
cabin
• CABIN
o The room of the ship
o Expect that the cabin is expensive if it
has an balcony
• BOW
o Where jack is shouted in the movie
Titanic (front of the ship
• BRIDGE
o Counter part of the cockpit
o Navigational command and control
center of the ship
• BRIG
o Prison-like place in the ship
o Places where drunk passenger who
cannot be handled anymore
 o Depends on the gravity of the • DOCK
offense. The captain or other officers o Term for parking the ship
could ask for the assistance of the
police when it come in handling this • INTERIOR CABIN

kind of the place under the o Has no view of water

jurisdiction of the police. o No porthole

o Place where unruly person is held. o No veranda

• COURSE • PORTHOLE

o Path of the ship o Window

o The route of the ship

• KNOT

• CROW’S NEST o Speed of the ship is measured by the

o Serves as the lookout point of the knot

deck so that you can see from afar

• GROSS TONNAGE
o Highest part of the ship
o Weight of the ship is measured by the
knot
• EMBARK
o Board on the ship
• OUTSIDE CABIN
o Start of the cruise
o Has port hole, veranda, or has a view
of the waters
• DISEMBARK
o Getting of the ship
• PORT OF CALL
o End of the cruise
o Destination stops

• DECK • PROMENADE
o Floors of the ship o Mall or the shopping area of the ship
o Many decks involved
• More people cruise to the Caribbean than
any other destination
• The starting point of cruise travel is same
with the ending point
• Cruises are scheduled to be cyclical (may
cycle ?)
• Many itineraries create an arrival time at
port in/during the morning
• Entertainment department is headed by
cruise director while the hotel department is
headed by executive purser.