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THE ROUTLEDGE HANDBOOK
OF MEDIA AND TECHNOLOGY
DOMESTICATION
DOI: 10.4324/9781003265931
Typeset in Bembo
by codeMantra
CONTENTS
List of contributors ix
PART I
(Re-)thinking domestication 7
(Re-)thinking domestication: introduction 9
Sonia Livingstone
5 A dialogue on domestication 70
David Morley and Maren Hartmann
v
Contents
vi
Contents
16 The mutual domestication of users and algorithms: the case of Netflix 235
Ignacio Siles
PART IV
(Counter-)domesticating media and technologies 249
(Counter-)domesticating media and technologies: introduction 251
Shangwei Wu
17 Domesticating the domesticators: where have all the agents gone? 253
Maria Bakardjieva
21 Feeling good, feeling safe: domesticating phones and drugs in clubbing 313
Kristian Møller
PART V
Contextualising domestication? 327
Contextualising domestication? Introduction 329
Niklas Strüver
vii
Contents
viii
CONTRIBUTORS
Maria Bakardjieva is a Professor and the current Chair in Communication and Media
Studies at the University of Calgary. Her research examines the social construction of the
Internet and the use of digital media in various cultural and practical contexts with a focus
on user agency, critical reflexivity and emancipation.
Thomas Berker is a Professor in Science and Technology Studies at NTNU’s Centre for
Technology and Society. Originally trained as a sociologist, his career started with studies
of Internet use in the 1990s. Since the early 2000s, he has first contributed to and later led
interdisciplinary research projects on technology use, design and participation – often in the
context of sustainability and the built environment.
Johanna L.H. Birkland is a Scholar and Consultant. She holds a PhD in Information
Studies (Syracuse University), an MS in Instructional Design (Syracuse University), an MS in
Organizational Communication (Ithaca College), and a BS in Biological Sciences (Cornell
University). Her research interests include studying the domestication of technologies, older
adults, and intergenerational communication.
ix
List of contributors
Hugh Davies is a Curator and Researcher in the School of Media & Communication at
RMIT University.
Leslie Haddon is a Senior Researcher and Part-time Lecturer in the Department of Media
and Communications at the LSE. His diverse research over the course of more than 30 years
has focused on the social shaping and consumption of ICTs, especially looking at studies of
domestication. For the last 15 years, his main focus has been on children’s digital experience,
including co-coordinating the EU Kids Online project. He has published numerous journal
publications, book chapters, encyclopaedia entries and books.
x
List of contributors
Lars Bajlum Holmgaard Christensen holds a PhD from 2006 in Digital Media,
Communication & Culture from the University of Aalborg. The primary focus of his
research was the domestication of the interactive smart-TV. During his PhD, he was a Marie
Curie fellow at Dublin City University under the supervision of Pascal Preston. The fel-
lowship allowed him to participate in parts of the EMTEL research project. As the Head of
Research for New Media at the Danish School of Media and Journalism from 2008 to 2013,
Holmgaard Christensen has also worked directly with media professionals and from a media
ethnographic approach he has explored the impact of social media on journalism practice.
Today, he is an external lecturer in strategic media communication and management at
Copenhagen Business School and University of Southern Denmark.
Vera Klocke wrote her dissertation on the role of television in households with a schol-
arship from the Institute Villigst. Until recently, she was working as a Research Associate
xi
List of contributors
on the topic of homelessness and digital media at the Berlin University of the Arts; now she
works as a freelance researcher, cultural producer and journalist.
Lorian Leong is a Senior Product Leader with over a decade of experience in the tech
industry. Her work has taken her across Europe and Asia helping to build digital and hard-
ware products and evangelise user perspectives. In addition to industry work, she also
engages in media scholarship. Her current research focus explores technology in every-
day life, examining the cultures and publics engaged with information and communication
technologies with particular focus on the Internet, mobile phones, and smartphone apps.
ORCID: 0000-0001-7275-503X.
Sun Sun Lim is Vice President, Partnerships & Engagement and Professor of Communication
and Technology at Singapore Management University. She has researched and published
extensively on the social impact of technology including Transcendent Parenting - Raising
Children in the Digital Age (Oxford University Press, 2020). She frequently offers her expert
commentary in international outlets including Wall Street Journal, Scientific American and
ChannelNewsAsia and writes a monthly TechTalk column in The Straits Times. She was a
Nominated Member of the 13th Parliament of Singapore and an honoree of the inaugural
Singapore 100 Women in Tech 2020 list. See www.sunsunlim.com.
Rich Ling (PhD, 1984, University of Colorado, Sociology) recently retired from the
Shaw Foundation Professor of Media Technology, at Nanyang Technological University,
Singapore. He has also worked at Telenor, the Norwegian Telecommunication Operator.
For more than three decades, Ling has studied the social consequences of mobile com-
munication. He has studied its use in microcoordination, emergencies, its adoption by
teens, and its use by women and small-scale entrepreneurs in places such as Cote d’Ivoire,
Kenya, and Myanmar. His focus has been on how mobile telephony illuminates fundamen-
tal social forces such as strong-tie bonds and triadic interaction. Ling has written or edited
11 books and over 100 peer-reviewed papers/book chapters. He is the former head of the
ICA Mobile Communication Interest Group. He is an ICA Fellow, and a member of Det
Norske Vitenskaps Akademi (The Norwegian Academy of Science and Arts) and Academia
Europaea.
xii
List of contributors
founding the 33 country EU Kids Online network, Sonia has advised the UK government,
European Commission, European Parliament, Council of Europe, OECD and UNICEF,
among others. See www.sonialivingstone.net.
Stephen J. Neville is a Research Associate at the Infoscape Lab and a SSHRC-funded PhD
student in the joint-program of Communication and Culture at York and Toronto Metropolitan
Universities in Toronto, Canada. His master’s research on privacy and surveillance issues
of smart speaker technology was awarded the 2019 Beaverbrook Prize by the Canadian
Communication Association. Working at the intersection of media, sound, and surveillance
studies, his research has been published in various journals. ORCID: 0000-0001-7731-7418.
James Odhiambo Ogone is a Senior Lecturer at the Department of Languages, Literary, and
Communication Studies at Jaramogi Oginga Odinga University of Science and Technology
( JOOUST), Kenya. He obtained his PhD in Anglophone Literatures and Cultures at the
University of Potsdam, Germany, in 2015. Ogone has research interests in the discipline of
Literary and Cultural Studies with several publications on the contextual domestication of
technologies in African societies.
xiii
List of contributors
Tobias Olsson is a Professor of Media and Communication Studies. He made his first con-
tributions to domestication research in the late 1990s, and he has ever since made continuous
returns to the field. He currently serves as the Associate Dean of Research at the Faculty of
Education and Society, Malmö University.
Jo Pierson (PhD) is full professor of responsible digitalisation and head of the School
of Social Sciences at Hasselt University in Belgium (research group R4D - Research for
Digitalisation, Diversity & Democracy). He is also professor of media and communication
studies in the Faculty of Social Sciences & Solvay Business School at the Vrije Universiteit
Brussel in Belgium (research group imec-SMIT).
Ingrid Richardson is a Professor and Digital Ethnographer in the School of Media &
Communication at RMIT University.
Ignacio Siles is Professor of Media and Technology Studies in the School of Communication
at Universidad de Costa Rica. He is the author of Living with Algorithms. Agency and User
Culture in Costa Rica (MIT Press, 2023), A Transnational History of the Internet in Central
America: Networks, Integration, and Development (Palgrave Macmillan, 2020) and Networked
Selves: Trajectories of Blogging in the United States and France (Peter Lang, 2017).
Knut H. Sørensen is Professor Emeritus of Science and Technology Studies (STS), a ffiliated
with the Department of Interdisciplinary Studies of Culture, the Norwegian University of
Science and Technology (NTNU). He has published extensively in social studies of technol-
ogy, including information and communication technologies, sustainable energy, and public
xiv
List of contributors
Niklas Strüver is a Doctoral Researcher at the University of Siegen, Germany. His research
concerns itself with the socio-technical construction processes of voice assistants. In general,
his interests are the impacts digital devices have on the different involved parties and how
the process of technology development is, in turn, shaped by the concerned entities, their
background and relationships.
David Waldecker is a Sociologist and Post-doc at the Cooperative Research Centre “Media
of Cooperation” at the University of Siegen, Germany. His current research deals with the
domestication of intelligent personal assistants and smart speakers and the concurrent sur-
veillance and data practices. He has also published on music making in the recording studio,
Theodor W. Adorno, methods of qualitative research, and digital surveillance.
xv
“ONE LIFE IS NOT ENOUGH”1 –
ANOTHER KIND OF
INTRODUCTION
Maren Hartmann
I am writing these words, having just learnt that I will not grow old or indeed that I might
not live much longer (the length of time for my potential survival is yet undetermined). I was
diagnosed with cancer three years ago, underwent a whole range of treatments and have
now been told that the cancer has metastasized into various organs. This is possibly the worst
possible outcome and I am currently struggling to come to terms with this news.
Usually, this would not be the place to write about what is deemed to be a personal mat-
ter (and one that concerns my body). Nonetheless, I am writing about it here. This is partly
an egocentric move: writing helps me to keep myself busy in times of uncertainty when
thoughts are often rather negative; writing about the cancer helps me to find relief, i.e. to
have an outlet for these as yet unsorted feelings. It might also be the last introduction I write,
the last book I publish. And it would feel weird not to acknowledge this mixture of emotions
accompanying this writing process. On top of this, I simply have difficulties concentrating
on purely academic thoughts at the moment.
There is, however, also a content-reason: my current emotional rollercoaster closely
relates to the concept under scrutiny in this book: to the idea of domestication as a form
of appropriation. I am currently trying to appropriate this cancer, the process of dying, to
‘make it my own.’ And much of this has to do with ontological insecurity but also with the
question of home and processes of homing. It is indeed a domestication turned upside down (but
not reverse domestication): I am trying to tame something that I am not only afraid of, but
despise (hate even?), that I want to get rid of as soon as possible and as much as possible.
I am trying to tame an enemy inside myself – an enemy that will – in one form or another –
accompany me for the rest of my life. All I can do is try to keep the wild beast at bay as long
as I can. I am sure that there are approaches around somewhere that ask you to accept your
illness, to learn to not see it as a problem, but as a natural part of life. Maybe I will eventually
turn to these. At the moment, they are not mine. Hence, my current processes of appropri-
ation feel rather like a constant battle – a battle that I will ultimately loose. Battle, however,
is also a difficult metaphor when one can never win.
Maybe labelling this as a process of domestication is a bit far-fetched. Maybe I am trying
to create links that do not really exist – maybe it is an attempt at making sense of something
that is ultimately senseless. Maybe some of you will find this inappropriate in an academic
setting, overly dramatic. But in times like these (by which I mean not only my personal
DOI: 10.4324/9781003265931-1 1
Maren Hartmann
trials, but also the state of the world), being dramatic might turn into a new quality. I feel
as if we (including myself ) have grown to become complacent all too easily, clinging on
to a somewhat bearable (and often comfortable or even luxurious) status quo. And again,
ontological security comes to mind. I have repeated this maybe once too often, but I do
think that Andrew Feenberg’s early critique of the question of security within the domesti-
cation framework (albeit mentioned only in passing) manages to capture the core quality of
the idea of ontological security as well as its main problem (see Feenberg, 1999). The word
security already implies that something is known, is comforting, not threatening or new.
And this appeals to a core human need: to have a reliable world around one in order to live.
While temporary disturbances of reliability are not problematic (or even desired – see, for
example, the desire for adventure holidays), longer-term disturbances (in the form of war,
displacement, but also unemployment, homelessness, etc.) tend to leave negative traces in
people’s mental health and affect their lives.
Living through a time where all my unspoken expectations of life (that I would grow old,
see my children grow up, write another book, teach more seminars, etc.) are turned upside
down, where all of these things might still happen to some extent or maybe not at all – the
question of ontological (in)security is suddenly central. As Giddens (1984: 50) underlines:
ordinary day-to-day life - in greater or less degree according to context and the vagaries
of individual personality - involves an ontological security expressing an autonomy of bodily
control within predictable routines. The psychological origins of ontological security are to
be found in basic anxiety-controlling mechanisms.
But Giddens also outlines critical situations, where the usual protection mechanisms are
simply not enough anymore. His examples are definitely of a more extreme kind than what
I am currently encountering. They cannot be compared to an illness since they concern
imprisonment, life in concentration camps, war situations and other such extreme examples.
Nonetheless, when he writes that the “swamping of habitual modes of activity by anxiety
which cannot be adequately contained by the basic security system is specifically a feature
of critical situations” (Giddens, 1984: 64), this rings incredibly true for my current situation
(at least in the first few days after the initial diagnosis). Anxiety swamped my habitual modes
of activity; it was extremely hard to uphold these. At the same time, they were one of the
few elements of calm in the sea of storm of the initial crisis. Preparing the kids’ lunch boxes
in the morning was soothing. I did not have to use my brain very much but could rely on
my body’s memory in performing this task. I had a purpose. The routines kicked in – major
crisis or not.
And yes, one part of the emotions of the last few days has been the anticipation of the loss
of such routines in the upcoming months/years. There is an anxiety that I will not be able to
perform just such tasks anymore (and be it for particular periods of time only). The reliability
of these routines has been soothing, but it has also been attacked. This causes further fear.
The darkest moments, however, have been not so much caused by the anticipation of loss
of this kind. This massive anxiety (mixed with a diffuse anger and major regret of sorts) is
caused not so much by the anxiety of missing out on routines to come, but on missing out on
all the (sometimes tiny) new things that are meant to take place in the future. My ontological inse-
curity is less based in the now than in a future that will not happen. The routine expectation
of gradual change is disturbed. Usually, it is precisely the (boring) ability to fill the kids’ lunch
boxes every morning, which is related to their growth and their ability to bring home news
of their small steps in the discovery of the world when they return with the empty boxes.
2
“One Life Is Not Enough”
The reliability of the known allows a slow entry into the unknown – or, as Giddens states,
“the generation of feelings of trust in others, as the deepest lying element of the basic security
system, depends substantially upon predictable and caring routines established by parental
figures” (1984: 50).
Suddenly, however, there is too much change with too little expectation of a future. Or,
in Giddens’ words: “Ontological security is protected by such devices but maintained in a
more fundamental way by the very predictability of routine, something which is radically
disrupted in critical situations” (ibid.). To work against the ensuing insecurity, I need to
concentrate on the here and now. This is a particular form of ontological insecurity but
nonetheless it has a similar effect to those mentioned above.
In a moment like this, one does not need a reminder about non-media-centric approaches
to the social world – the media immediately disappear from sight. But slowly, they do return,
find their niche, offering their services. My particular (and then again not very individual)
approach was the use of my mobile phone to call people closest to me, to tell them ‘my news.’
Another aspect of media use was information searches about metastasized cancer performed
rather frantically after the initial diagnosis. I also wrote and received many messages on
diverse channels – plus I began using social media erratically (and sparsely) to communicate
about this weird state of being (and stopped doing so very soon after). Podcasts in particular
have been soothing and liberating.
Nonetheless, while cancer and its treatment have become as mediatized as other aspects
of the social world, they, too, are under the spell of the popular. The consequences of this
popularization can only be understood if a wider net is drawn and regarded. One example
thereof: I only now discovered a divide in the breast cancer community – between the
so-called survivors (and all those aspiring to become one) and those ‘on the other side.’
Hence, the popular media depiction tends to be of survivors – or those who tragically died.
It leaves out those who struggle over months or years, in major treatment, knowing that
they will die. Those who know that they will not survive, but nonetheless live an everyday
life, albeit one that has all the characteristics of a chronical (and ultimately terminal) illness.
These tend to be ignored. This can easily be explained through ontological security since
this kind of depiction would not necessarily aid those who are trying to overcome their fears
and turn into survivors. This leads to misrepresentations of the illness – as well as to attempts
to overcome these. Both, however, are not media-phenomena – they are only played out
most visibly (and therefore observably) in the media. Their origin and the emotional rela-
tions though, are played out elsewhere, lived in the quotidian lives of chronically ill patients.
The book
I wrote these words above shortly after I first heard my diagnosis. A few weeks have passed
since; time that I spent to adjust to the news, time with the family, with friends, on holiday
(yet another interesting concept), receiving treatment, losing my hair. The soothing (and
threatening) nature of the everyday, of domestic routines, which was indicated above, has
indeed helped to reduce the anxiety a bit. After all, I was in a position of ontological secu-
rity when the news struck and I have since managed to rebuild some of it. This is, I know,
only a temporary relief. The monster is still lurking in the corner (or shall I say inside
myself ?). One strategy to keep it at bay at least a bit is to keep starting new things, i.e. to
not let the idea of closure cover up everything. Which is why I have gone parachuting and
started to sing in a choir. Which is also why I am hoping to continue to work at least to
some extent.
3
Maren Hartmann
This is the point that brings me back to the book. The idea of it was actually born in
my initial phase of cancer in 2020. At some point, I was trying to find new domestication
material for teaching. This in itself was fairly easy – many journal articles with diverse foci
provided an impression of a lively research culture around the concept, ranging from toys to
finances (Brause & Blank, 2020; Brito, Dias & Oliveira, 2019; Fox, 2019; Lehtonen, 2017;
Leong, 2020; Lim & Wang, 2021). What was missing, however, was an edited collection on
the topic (or books in general).2 It seemed that nothing much in this format had appeared
since we published the book on Domestication of Media and Technology in 2006 (Berker et al.,
2006).3 This seemed a pity, given all the interesting new material out there and the liveliness
of the debates. Ultimately, it appeared as if the concept was still very useful, wherefore I
started a call for papers inside and outside the networks I assumed had an interest in the topic.
The response was extremely delightful. I am grateful to all those who responded positively –
including those who could not fit it in at the time but still found words of encouragement
for the endeavour. I am also grateful for the patience of all those who contributed – first, the
pandemic slowed the process down; then, my illness struck again shortly before the submis-
sion date. More than that, though, I am grateful for the content.
While I leave the summaries of the contributions to the introductions to each section (an
additional thanks is due to these six authors), I would briefly like to highlight a few points.
Many of the here collected contributions underline what I stated above in relation to my
personal story: there seems to be a clear need for routines and conventions but this need has
an ambivalent relationship to conservation and newness. Additionally, digital media also
tend to play an ambivalent role therein, opening avenues while also reinforcing or sometimes
threatening the existing. The role for the social within individual media use is a battle field
galore.
Quite a few contributions additionally underline the need to draw the net wider, to
critically reflect on the role of the content producers and those that claim to ‘only’ provide
the underlying networks. These networks have grown exponentially in recent years – and
so has the need for an inclusion of the infrastructure and production side in user stud-
ies. It has become increasingly difficult to concentrate on users’ appropriation, when any
kind of appropriation (apart from radical non-use) is also feeding the larger structures of
exploitation. Plus, thanks to mediatization processes everywhere, it has increasingly become
difficult not to use ‘media.’ Many ideas of emancipation have therefore become problematic
or at least highly more complex. This is in stark contrast to the early days of the Internet,
when new forms of public spheres were hoped for, where the emphasis was on the possibili-
ties of individual expression. They, too, have become a reality and form our media uses. But
the exponential growth of possibilities has been accompanied by an equally large growth of
exploitation and risk. That is why I am very fond of one of the contributions’ title: the dark
side of domestication. Nonetheless, the book addresses these just as much as it shows that
individual appropriation processes do still take place – in often unexpected ways, in many
places and in diverse social formations. These underline, once again, that ‘the media’ does
neither exist nor simply dominate. But just as much as the media landscape has changed
since the domestication concept was first developed, some of the conceptual aspects remain
in need of constant checking and adaptation. Maybe even the idea of ontological security
cannot easily be upheld anymore?
Let me add one final thought here. While searching for new work on domestication,
I could not help but notice that the particular notion of ontological security was used exten-
sively in the field of international relations, where it is applied to larger social constructs such
as nations. While I cannot do justice to this debate here, I found their emphasis on processes
4
“One Life Is Not Enough”
Notes
1 This is the translation of a German book title – Ein Leben ist nicht genug – by Maxie Wander,
who died of breast cancer (Wander, 2007).
2 It is interesting to note that a couple of recent books develop their own concept of media domesti-
cation, which each takes the metaphor of animals, feeding as well as agricultural selective breeding
quite literal (Kempt, 2020; Stanfill, 2019).
3 One possible exception is Vincent and Haddon (2018).
References
Berker, T., Hartmann, M., Punie, Y. and Ward, K. (eds.) (2006) Domestication of Media and Technology,
Maidenhead: Open University Press.
Brause, S.R. and Blank, G. (2020) ‘Externalized domestication: Smart speaker assistants, networks and
domestication theory,’ Information, Communication & Society, 23 (5), 751–763. https://doi.org/10.10
80/1369118X.2020.1713845.
Brito, R., Dias, P. and Oliveira, G. (2019) ‘The domestication of smart toys: Perceptions and prac-
tices of young children and their parents,’ in G. Mascheroni and D. Holloway (eds.) The Internet of
Toys - Practices, Affordances and the Political Economy of Children’s Smart Play, Basingstoke: Palgrave
Macmillan, 111–133.
Browning, C.S. (2018) ‘“Brexit.” Existential anxiety and ontological (in)security,’ European Security,
27 (3), 336–355. https://doi.org/10.1080/09662839.2018.1497982.
Feenberg, A. (1999) Questioning Technology, London & New York: Routledge.
Fox, S. (2019) ‘Trying times: Domestication of healthcare technologies amidst challenging dynamic
contexts,’ Social Theory & Health, 17, 291–306. https://doi.org/10.1057/s41285-019-00107-y
5
Maren Hartmann
Giddens, A. (1984) The Constitution of Society. Outline of the Theory of Structuration, Cambridge: Polity
Press.
Kempt, H. (2020) Chatbots and the Domestication of AI - A Relational Approach, Cham: Palgrave/Springer
Nature.
Lehtonen, T.-K. (2017) ‘Domesticating insurance, financializing family lives: The case of private
health insurance for children in Finland,’ Cultural Studies, 31 (5), 685–711. https://doi.org/10.1080
/09502386.2017.1328516.
Leong, L. (2020) ‘Domesticating algorithms: An exploratory study of Facebook users in Myanmar,’
The Information Society, 36 (2), 97–108. https://doi.org/10.1080/01972243.2019.1709930.
Lim, S.S. and Wang, Y. (2021) ‘Lessons from our living rooms: Illuminating lockdowns with
technology domestication insights,’ Journal of Children and Media, 15 (1), 17–20. https://doi.org/10.
1080/17482798.2020.1858909.
Stanfill, M. (2019) Exploiting Fandom. How the Media Industry Seeks to Manipulate Fans, Iowa City:
University of Iowa Press.
Vincent, J. and Haddon, L. (2018) Smartphone Cultures, London: Routledge.
Wander, M. (2007) Ein Leben ist nicht genug, Frankfurt a.M.: Suhrkamp.
Wright, K.A.M., Haastrup, T. and Guerrina, R. (2021) ‘Ontological (in)security and Covid-19:
Reimagining crisis leadership in UK higher education,’ Critical Studies on Security. https://doi.org/
10.1080/21624887.2021.1978648
6
PART I
(Re-)thinking domestication
(Re-)thinking domestication
Introduction
Sonia Livingstone
Over three decades ago, Roger Silverstone, David Morley, Andrea Dahlberg and I wrote:
It is in the notion (and the practices) of domestication that we think the two debates
(about the future of the family and the future/impact of technology) meet: in the sphere
of domestic consumption about which we know so very little.
(1989: 4)
DOI: 10.4324/9781003265931-3 9
Sonia Livingstone
this section explore, while also taking domestication theory in new directions, as befits our
fractured and challenging times.
Acknowledging the traditional definition of domestication as the transformative process
whereby information and communication technologies gain meaning and value by being
appropriated within the moral economy of the household, Hirsch attends to the comple-
mentary process by which people are transformed through the relations they form with
technologies. The nexus of relationships we are all embedded in now includes relationships
with and, I suggest, through technologies. Recalling the history of the domestication of
plants and livestock, Hirsch reminds us of the dynamic that holds people meaningfully
within their domestic contexts: not only do we try to ‘tame’ our environment to suit our
needs and interests but we also dance to its (animate or inanimate) tune. In domesticating
technology, we too are domesticated; thus, our personhood – our social, relational, embed-
ded self – is transformed. He illustrates his argument by noting how text messaging was
initially feared by parents for embedding their children in unknown relationships yet, later,
encouraged by parents to ensure that their children adapt and fit in with the social group:
“it was not that the technology needed domesticating, rather the children needed to be
‘domesticated’ in relation to using the technology” – and thus their personhood is rendered
normative.
Once technologies are domesticated and taken for granted in everyday life, Berker argues,
collectively, they become or contribute to infrastructures – in our homes and in society. The
past three or four decades have witnessed the transition from domesticating wild technologies
entering our homes to living with (or, as Deuze (2012) would say, in) media. Today’s digital
infrastructures are not only taken for granted but they blur home and work (as highlighted
in remote working practices during the COVID-19 pandemic); they are increasingly per-
sonalised (now mediated by the actions of algorithms in response to dynamically produced
micro-segmentations of the population); they have become ubiquitous (to the point where
the public has had to give up on its beloved panic about screen time, and where researchers
can no longer count hours of digital activity as indicative of anything).
Infrastructures necessitate a new kind of ‘work,’ Berker argues. From their users, this
work involves maintaining, repairing and micro-managing the socio-technological infra-
structures that underpin our lives. For domestication researchers, too, the work is not over,
for we must make these infrastructures visible, re-wilding them to recognise and critique
their ‘imagined’ or ‘inscribed users’ and trace their social consequences for actual users.
Berker here highlights a tension in the analysis of domestication in everyday life (or, in
Habermas’ terms, the lifeworld) between Marx’s productive and estranged forms of labour,
the latter being exploited by the system world. This raises questions about other parts of
the circuit of culture – the domination of digital platforms in the most valuable global
companies, for example, or the through-going mediation (and platformisation) not only of
everyday life but also of democracy, commerce and international relations.
The value of the concept of infrastructure is that it encompasses all of this and more,
crucially recognising that behind the devices, networks and apps that the public engages
with as end-user is a complex global ecosystem of cables, cloud services, data brokers, stan-
dards bodies, digital business-to-business services and so forth. I am reminded of the par-
allel debate in audience studies over whether to recognise the audience’s work in making
media meaningful as agency (Katz, 1996) or alienated (Andrejevic, 2002). There is no neat
answer to be had: as Silverstone et al. (1989: 96) concluded in that original statement about
domestication, written by way of preparation for the empirical work on ‘The Household
Uses of Information and Communication Technologies’ project, consumption is inherently
10
(Re-)thinking domestication: introduction
political, for “the commodity, its circulation and its consumption, is the focus for a struggle
over its meaning, a struggle which is the expression of the different interests of those who
are engaged in the consumption process.” But the outcome of the struggle varies according
to the context and its defining influences.
Moreover, we need to grasp the wider circuit of culture to understand, for instance,
Hirsch’s argument that technologies “are person-like in many ways: they summon inter-
action and communication.” How can technologies ‘summon’ responses from their users,
domesticating them to suit the technology, using rather than being used by them? To answer
this, we need to examine not only user practices and the cultural contexts in which they are
embedded but also technological affordances and the economic contexts that shape the work
of businesses, designers, developers, marketers, regulators and more (Mansell & Silverstone,
1996). Consider the example of notifications. For users, these generate a form of sociality
that embeds them in a network of obligations. Yet, for businesses, they contribute to a mar-
keting strategy that deploys dark patterns to monetise user attention. Such considerations
lead Morley to critique the concept of consumer choice, which, he contends, explicitly
or implicitly leads some empirical research on domestication to overstate an individualised
notion of user agency. Here, it is helpful to recall Bakardjieva’s (2005) nuanced framing of
user agency within critical and cultural theories of power.
Andersen and Vistisen pursue the question of domestication theory’s relation to power in
exploring what they call the ‘dark side’ of domestication, referring to people’s hyperfocus
on technology and fear of missing out. Returning our attention to users’ everyday experi-
ences, they highlight the existence of a liminal space between the public and private spheres,
which they describe as an emergent space of reflexivity regarding the very process of domes-
ticating technology. This is driven by the tensions within the household that impede any
consensus in ‘household’ domestication, often centred on generational differences or even
conflicts, though gendered tensions have long mattered too. In what Andersen and Vistisen
see as a historical reversal, social media initially developed to promote social belonging have
come to undermine it, resulting in a degree of everyday discomfort which drives ‘reflexive
domestication’ towards, for example, digital detox strategies, or a heightened awareness of
the risks of social media visibility. The result, they argue, is not only caution and anxiety but
also a reflexive awareness that the moral economy of the household has its limits.
The notion of re-domestication is helpful here, as set out by Peil and Röser, who observe
that technology may first be domesticated in one way (or at one time or context) and
then differently. We could think of re-domestication as a process driven by biographical
developments – think of a student taking the TV set from their bedroom in the family home
to their student residence and then, later perhaps, to a house shared with friends: at each
point, the TV set changes its meaning, and is (re)positioned within different social practices.
Peil and Röser explore the transition to parenthood – an interesting moment not only in
the family’s life but in the re-domestication of domestic technologies to suit new times and
enable new possibilities. Looking beyond individual or family biographies to the history of
technologies, one can imagine other forms of re-domestication.
Consider the example of text messaging. This was first appropriated by early adopter
adults, proud possessors of expensive mobile technology. It was then taken up by (Western)
youth en masse for peer-to-peer chat. Then, it was reappropriated by the world’s poor (in the
West and the global South) for low-bandwidth communication. Now it is used primarily by
companies for marketing and business-to-consumer messaging, while young and old have
moved for their ’real’ communication to social media. Each of these moments of domesti-
cation has rightly been analysed for its distinctive motives, meanings and history. What the
11
Sonia Livingstone
question of re-domestication adds, as I understand it, is the question of whether and how
each moment bears a relation to the other, perhaps even incorporating and extending what
went before.
Again, it seems crucial to interrogate the relation between domestication and innovation
in the circuit of culture. For instance, in their first case study, Peil and Röser document
the domestic history of the internet from when it was first given a special place in the
household – I recall interviewing children using a connected computer in the niche under
the staircase. Then, they suggest, the internet was re-domesticated as not distinct from but
now embedded in the household’s everyday life – perhaps on a laptop in the kitchen or the
desktop perched at the end of the dining table. Most recently, the internet has once again
been re-domesticated as mobile, personalised and omnipresent. This history certainly cap-
tures the feel of many domestication studies, inviting analysis of household tensions (recall
when the computer was placed in the smallest room, newly dubbed ‘the office’ and coded
‘male’ or ‘adult’; Livingstone, 1992). How shall we determine whether socio-cultural shifts
drive these processes of re-domestication or, rather, technological and business innovation
(for example, in the development of wireless routers and laptop computers)?
I am reminded of the days when, in the late twentieth century, television was talked of as a
‘push’ technology (sometimes called a ‘sit back’ technology by marketers), while the internet
was a ‘pull’ (or ‘sit forward’) technology, heralded for its potential to activate users to make
choices about what to see or who to reach out to. Today, of course, the situation is reversed,
as television viewers face many choices among broadcast, catch-up and streaming services,
while internet users – so it is said – scroll mindlessly through social media feeds algorith-
mically tailored to sustain their attention. However, domestication (and re-domestication)
research complicates this historical shift, reminding us that even the audiences of old engaged
with television’s then-limited content offer in myriad ways, according to their diverse needs
and interests. Furthermore, while today’s television audience are indeed offered a cornuco-
pia of content enabling a highly personalised experience, many nonetheless seek a common
experience by accepting what is ‘pushed’ towards them (such as ‘what’s trending’). My point
is that a critical analysis of the power dynamics between the technological offer and use
cultures is vital to understanding the meanings and practices that shape our everyday lives.
Regarding this larger project, Martìnez and Olsson usefully argue that domestication
research has taken unto itself the task of providing a critical corrective to the technological
determinism endemic not only to theory but also to policy. For example, domestication
research generally shows socio-technical change to be evolutionary rather than revolution-
ary. It excels at countering the hyperbole of techno-panics with solid evidence of moderate
rather than catastrophic effects on everyday life, these also being diverse rather than mono-
lithic precisely because they are significantly shaped by both user agency and the different
structures and practices of everyday life. In short, domestication research has inserted a vital
pause between innovation and intervention. When it comes to policymaking, the focus of
their chapter, it must be acknowledged that, if we don’t know what an innovation means
till we have researched how it is domesticated in context, policymakers must wait for the
research findings (fund them, even!) before intervening.
They share three case studies of domestication research that found a policy audience, and
it is interesting to consider what they have in common. Each sought to represent ‘voices from
below’ to those in power – explaining to policymakers how encouragement to get connected
was experienced as pressure by working-class families, explaining to school administration
the missed opportunities of locking up students’ mobile phones during class, explaining to
government how grandchildren can indeed help their grandparents to gain digital skills
12
(Re-)thinking domestication: introduction
but making this policy perpetuates inequalities also, as not all elderly people have willing
grandchildren living nearby with time to commit. Since domestication research generally
focuses on the quotidian, private practices in domestic spaces, and since it seeks out ‘ordinary’
populations for study, attending to their diversity and differences, it is surely well-positioned
to speak truth to power on behalf of those whose voices often go unheard. From my policy-
relevant research with children, I have learned from the world of child rights that such work
brings its ethical obligations: to co-design research with those being represented, to find
ways to include their voices and their recommendations in policy briefings, and to feedback
to them the response from policymakers, including news of beneficial (or other) outcomes.
It will be apparent that because domestication unfolds over years, even decades, there
is welcome attention to history and theory in the chapters in this section. They insist on
recognising the complex co-evolution of technologies and socio-economic forces shaping
everyday life, mapping these in interesting ways onto the biographies and generational shifts
of those we research. Concerned that much media research has become ahistorical, obsessed
with the present and content to wave a hand at ‘the past’ without serious examination of
either continuities or historical complexities, Morley welcomes domestication research’s
attention to history. In interrogating the different histories we tell, he explores how we
find ourselves – as we must – also adopting a non-media-centric approach to domestication.
Although researchers focus their immediate gaze on domestic practices around technologies,
both the explanations and the social consequences of such practices often lie elsewhere,
in the tensions and struggles in the wider culture. Morley’s conversation with Hartmann
encompasses a range of social consequences of domestication, spanning the home (includ-
ing the design of sofas for shared viewing, the loss of privacy from ubiquitous surveillance,
and the impact of home working during the pandemic) and the globe (where globalisation
demands our attention not only to satellite networks but also to the flows of container ship-
ping vital to long-distance supply chains).
Their discussion also troubles domestication theory’s somewhat ‘cosy’ focus on the
domestic by drawing attention to those who have no home – Hartmann has researched the
homeless (or the ‘roofless’ as she terms them, for some can find a ‘home’ in places that lack a
conventional roof ) and Morley discusses immigrants who live between homes or divorced
from their home of origin or making efforts to establish a new home. In short, people create
opportunities for ontological security in both likely and unlikely places while facing its lim-
its, often due to circumstances not of their making. Once again, we find ourselves debating
the extent to which people’s actions (whether at home, outside the home or without a home)
alter or disrupt established power at key points of articulation (representation, consumption,
identity) in the circuit of culture.
References
Andrejevic, M. (2002) ‘The work of being watched: Interactive media and the exploitation of self-
disclosure’, Critical Studies in Media Communication, 19 (2): 230–248. doi:10.1080/07393180216561.
Bakardjieva, M. (2005) ‘Conceptualising user agency’, in Bakardjieva, M. (ed.) Internet society: The
internet in everyday life, London: Sage, pp. 9–36.
Deuze, M. (2012) Media life, Cambridge: Polity Press.
Katz, E. (1996) ‘Viewers’ work’, in Hay, J., Grossberg, L. and Wartella, E. (eds.) The audience and its
landscape, New York: Routledge, pp. 9–22.
Livingstone, S. (1992) ‘The meaning of domestic technologies: A personal construct analysis of
familial gender relations’, in Silverstone, R. and Hirsch, E. (eds.) Consuming technologies, London:
Routledge. Available at http://eprints.lse.ac.uk/61632/.
13
Sonia Livingstone
Livingstone, S., and Blum-Ross, A. (2020) Parenting for a digital future: How hopes and fears about technology
shape children’s lives, Oxford: Oxford University Press.
Mansell, R. and Silverstone, R. (Eds.) (1996) Communication by design: The politics of information and
communication technologies, Oxford: Oxford University Press.
Silverstone, R., Morley, D., Dahlberg, A. and Livingstone, S. (1989) Families, technologies and consump-
tion: The household and information and communication technologies. CRICT Discussion Paper, Centre
for Research into Innovation, Culture and Technology, Brunel University. Available at http://
eprints.lse.ac.uk/46657/.
14
1
DOMESTICATION AND
PERSONHOOD
Eric Hirsch
Introduction
In what ways are technologies such as computers and mobile phones1 similar to persons?
A relation with a person involves some kind of interaction, some form of communication.
In fact, such a personal relation implies interaction and communication. The same holds
true in unique ways with technology. Once a computer or a mobile phone is possessed and
one begins to use it after it is activated (switching on its circuits), one can feel compelled to
communicate with it. It is only through their activation that the devices exist as technology.
In this way, technology can never be completely domesticated – subdued or controlled –
because it can only exist through the activated use of it by persons. The persistent presence
of the activated technology summons a response, not unlike that of relations with persons
(Strathern, 1992: xi). What is now known as social media is a most recent illustration of the
presence of an activated technology calling for a reply.
In a similar manner, persons and their social relations can never be completely restrained
or controlled by the technology because as a condition of the technology’s existence, there
is the active relationship persons have with their devices. Although the technologies seem
to increase the experiences and choices of people, they do so in relation to the people them-
selves. In short, “it is those very autonomous, self-circuiting, social realities of … [modern]
person as an active individual agent that makes consumers most mirror the technology with
which they ‘interact’” (Strathern, 1992: xii).
It is sometimes the case, though, that the passionate relations people have with technol-
ogy, such as computers and mobile phones, is pathologised – viewed as unhealthy (see Sutton,
2020). Such a view of social media use is the outcome of a more general view of information
and communication technology (ICT) and especially digital technology as a form of social
relations or sociality that is less “authentic” than social life prior to ICTs (cf. Turkle, 2011,
2015). Miller and Horst (2012: 13) suggest that this view of ICTs is the result of a particular
“cultural value”. The point they stress is that people are no less social when they interact and
communicate online (Sutton, 2020: 17). Rather, they are social in different ways and with
different effects.2
DOI: 10.4324/9781003265931-4 15
Eric Hirsch
Conceptualising personhood
The attention to authenticity – being true to one’s self – is associated with a particular view
of personhood.3 Marilyn Strathern (2020: 9) reminds us that it was A. R. Radcliffe-Brown
(1952: 188–204) who differentiated the “individual” as a non-social entity from the “person”
that was a node in a network of social relations. In Radcliffe-Brown’s view, every human
being was both a “biological organism” and a “complex of social relationships”. It is the latter
that he designated as the person. Two years before Radcliffe-Brown’s general statement con-
cerning personhood (published in an article about “social structure”), Marcel Mauss (1985)
examined a range of historical and ethnographic material on conceptions of the person found
in different societies across time and space. While Mauss highlighted the uniqueness of the
Western idea of the person, Radcliffe-Brown suggested that personhood in whatever its
forms involved the centrality of social relations.
Mauss’ (1985: 3) intention was to show how recent is the word “self ”, as used philosoph-
ically. In a similar manner, how recent was the “category of ‘self ’” as well as the “cult of
the ‘self ’”. All languages have some recognition of the self as in the terms for “I” and “me”.
Mauss’ interest was to document the emergence of a notion of the person that is bound up
with explicit categories of the self. He turns to ethnography to show that many peoples are
not individuated in terms of a unique self. Rather, the person’s standing, as among Australian
Aborigines, for instance, is bound up with a name that assigns a locus of duties and rights
within the clan (Mauss, 1985: 11). It is only with Christianity, Mauss argues, that a legal and
political personality (deriving from ancient Rome) is wedded with an internal life in the
form of a morality and a universality through the relation conceived between each person
and God.4
One of Mauss’ foremost students, Louis Dumont (1985), elaborated on the scholarship in
Mauss’ essay, conveying what he called the Christian beginnings of modern individualism.
Dumont argued that in Western societies, the individual has a paramount value. “Modern
consciousness”, Dumont (1986: 236) states, “attaches value predominantly to the individ-
ual”. Dumont is using the notion of individual differently from Radcliffe-Brown. This is
because Radcliffe-Brown did not acknowledge that in Western societies, “the distinction
between the individual and person is hard to make” (La Fontaine, 1985: 125). The idea of
the individual predominates in Western ideology (cf. Ouroussoff, 1993). At the same time,
“‘society’ is seen to be what connects individuals to one another, the relationship between
them” (Strathern, 1988: 12).
In a wide-ranging critique of anthropological practice, Strathern (1988) argues that
the relation between the individual and society – of central significance in Western
conceptions – has either explicitly or implicitly informed the analysis of Melanesian ethno-
graphic material. She argues that this is inappropriate, given the Western origins of these
ideas. Instead, she proposes a different vocabulary to talk about Melanesian persons and
their relations. “Melanesian persons are as dividually as they are individually conceived”
(Strathern, 1988: 13; cf. Marriott, 1976: 111). Strathern (1988: 273) suggests that the person
in Melanesia is “construed from the vantage points of the relations that constitute him or
her; she or he objectifies and is thus revealed in those relations”. In other words, there is no
encompassing notion of society in this context. Rather, persons are part of other persons
(persons are “divided” between persons [as dividuals]) and the cause of a person’s actions is
other persons.
The reconceptualisation of personhood in Melanesia undertaken by Strathern has been
influential. In fact, some have argued that Strathern’s analysis of the Melanesian “dividual”
16
Domestication and personhood
person is not restricted to Melanesia and that in all societies there exist dividual as well as
individual modalities of personhood (LiPuma, 1998: 56). Whether this is the case depends
on how this is interpreted ethnographically, given the differences in historical transforma-
tion between societies. Nonetheless, the notion of dividual personhood has been applied to
contexts beyond that of Melanesia. This is the case in anthropological studies of Facebook.
Dalsgaard (2008) in particular has drawn on Strathern’s model of Melanesian personhood
for his own explorations of this social media. He suggests that the technologies that are the
basis of social networking sites are designed according to the ideas of Western individuality
but in practice exhibit forms of social relations and personhood that are more akin to divid-
uality. The digital collection of “friends” on Facebook reveals how persons are composed of
relations. This is done by displaying the digital images that friends provide and putting them
on the “friends list”. It is this process that is seen as analogous to the dividuals theorised by
Strathern (McKay, 2010: 486).
The research of Dalsgaard (2008) and McKay (2010) contests the idea that social network-
ing sites largely foster networked individualism (see Wellman et al., 2003). McKay (2010)
worked with people of Northern Philippines and with their migrant families in the UK.
She describes how photographs of various kinds are used on social networking sites by those
who remain in the Philippines (e.g. photographs of local persons are juxtaposed with iconic
old buildings from their town). This is done, McKay found, because when a family member
from the diaspora enters the site, the site needs to represent not just an independent person
but a connection in an extended family ancestry. This is very different from the individual-
ism assumed by Wellman.
Implicated in the social relations of the person nowadays and for some decades are the
ICTs that are increasingly part of the social lives of people in diverse social and cultural
contexts, as the above examples show. How are we to understand the part played by ICTs in
these social relations? The use of ethnographic techniques deriving from anthropology has
been influential here. In parallel with the use of ethnography has been the use of domestica-
tion theory, to which I now turn.
Domestication theory
“Domestication theory”, the “domestication approach” or “domestication framework”
(Haddon, 2006) first emerged in the early 1990s when ICT became a single object of study.
This model has been used to examine how the social dynamics and spatial arrangements
of the household “domesticate” ICTs as well as how ICTs reconfigure the dynamics and
arrangements of domestic spaces. The approach has been prominent (see Kennedy et al.,
2020: 59–64).
As originally formulated (Silverstone et al., 1992), domestication is understood as a trans-
formational process where ICTs acquire a specific value in the moral relations of house-
holders and families. What are foregrounded are the object or media and their movement
and transformation across the threshold of the home and into the social and moral lives of
its inhabitants. Four elements of this process are distinguished. Appropriation identifies the
shift of things as commodities to those of possessions, an alteration from the formal economy
to the moral economy. Objectification recognises the display of possessions and how they
fit into the symbolic system and aesthetic structure of the home. Incorporation concerns
the everyday use of objects, texts and media, while the notion of conversion highlights the
complete appropriation of ICTs into the moral economy of the household.
17
Eric Hirsch
In her study of home computing, Lally (2002: 101) utilises the domestication framework
to understand the complex associations the computer has in the domestic context – a source
of entertainment and leisure as well as educational and work-related uses. However, for the
computer to be effectively “domesticated”, that is, “to become an established part of the
household it must find its place within the pre-existing structures of value and activity with
the home”. Although Lally does not refer to ethnography, her research adopts a seemingly
ethnographic approach. While her account highlights the domestication of computers, the
detailed material of her study simultaneously signals, but more implicitly, an analogous kind
of domestication occurring in the domestic context, that is, the domestication of persons.
What is implied but not a focal point of the domestication framework is that the transfor-
mations suggested by the model are effected by persons (e.g. family members) and their myr-
iad social relations. Although the domestication approach argues that it was ICTs that were
domesticated, I want to suggest something different. It is true that ICTs find a place in the
social and moral lives of people, but I want to propose that it is persons that are transformed –
domesticated – through their relations with ICTs. This is because the relations persons form
with ICTs are analogous to that formed with persons; ICTs are comparable to persons in the
way they summon interaction and communication.
18
Domestication and personhood
We know that agriculture as it is generally practised would not be possible without the
domestication of plants just as livestock farming could not exist without the domestication
of animals. In both cases, it is a matter of bringing these entities under human control.
Domestication in this sense is perceived as intrinsic to a “civilised” existence. Although
domestication is conventionally applied to plants and animals, others see domestication as a
“primary organising principle” of capitalism more generally.
Domestication is first and foremost a mode of inhabiting the world by occupying it.
Occupation here is meant in the settler-colonial sense. Indeed, from an inter-species
perspective, every human occupation is an act of settler colonialism since one occupies
a space that is always already occupied by other domesticators, whether insects, animals,
plants or trees. Each of these inhabits the world with some degree of instrumentalization
too: a tree spreads itself above and below the ground in its struggle to extract nutrition,
sun, and so on. Ants also organize and transform their surroundings in a specific way.
What defines human generalized domestication is the act of occupying a space by declar-
ing one’s own interest as its primary organizing principle. As such it relates to prior occupiers
of the same space according to how their being can be harnessed to the advancement of
our own being. What comes in the way is excluded or exterminated.
(Hage, 2017: 94–95; quoted in Carnerio de Cunha, 2019: 183, who added the emphasis)
However, domestication does not necessarily have the single occupying and controlling
connotations suggested by the above view. Although numerous scientists concerned with
plant and animal domestication argue that “proper domestication is that state of affairs that
demands that the very life and reproduction of a species be strictly dependent on human
care”, not all domestication involves the “absolute subjection of the domesticated to the
domesticator” (Carneiro da Cunha, 2020: 177). This is especially the case among South
American Lowland Indigenous people. On the one hand, it is generally recognised that
the Amazon is an important centre of plant domestication (Carneiro da Cunha, 2020: 175).
On the other hand, Lowland Indigenous peoples do not view themselves as domesticators.
Rather, in Lowland Indigenous peoples’ ideologies, plants have volition, demands and even
initiatives.
These ideas are connected to how they view the forest. In Western ideologies, agricul-
ture is inimical to the forest. Many South American Lowland Indigenous peoples perceive
the forest as cultivated, not by humans currently living, but by “people” of a different kind:
“animals, spirits, masters, even planted and cared for by other plants” (Carneiro da Cunha,
2020: 172).
19
Eric Hirsch
a brief example: “I recall this old Portuguese lady who pitied her cabbages: ‘my cabbages are
sad, poor things’” (Carneiro da Cunha, 2020: 176, n.10).
To someone who is not an expert, the Amazonian forest appears “pristine”. However,
it has been documented that the forest is to some degree anthropogenic. “In short, one
could say that [Amazonian peoples] do not submit the forest to human generalized domes-
tication. They no doubt made the forest more favourable to human life but did not colonize the
forest” (Carneiro da Cunha, 2020: 184, emphasis added). The forest is analogous to a sentient
being – comparable to a person – with its own agency; it is a person-like and people have a
relationship with it.
20
Domestication and personhood
Grasseni and Gieser (2019) as skilled mediations. The source for most of these ideas derives
from the situated learning model developed by Lave and Wenger (1991).
Consider a recent ethnographic study from Australia (Kennedy et al., 2020). One of the
historical examples the authors provide concerns MSN messaging and the concerns parents
had about their children’s use of this technology and the foreign forms of social relating it
enabled. The parents did not see how it was possible for their children to use the technology –
to create a relation with the technology – which they deemed acceptable. The problem was
not the technology itself but the kind of social relations the use of the messaging might foster.
At the time, this was a new form of creating relations and the problem was that unknown
persons or persons deemed unacceptable may enter the personal realm of the children. It was
this unknown that the parents feared. The children, by contrast, welcomed this adjunct to
their personhood and the network of their social relations (Kennedy et al., 2020: 35).
However, some years after MSN was introduced, the attitude of parents had radically
altered. Parents were encouraging their children to use MSN where this was now perceived as
an acceptable technology and as an acceptable way of conducting social relations. If anything,
the parents were concerned if their children did not use MSN. From their perspective, it was
important that the children “fit in” socially. It was not that the technology needed domesticat-
ing; rather, the children needed to be “domesticated” in relation to using the technology; they
needed to have a relation with MSN so as to facilitate the networks of relations their parents
saw as necessary. Initially, this was a skilled practice the parents did not want their children
to acquire and engaged with. However, over time, parents realised that having the technical
skills of MSN was important for their children to become persons with a network of relations,
a form of fitting in with peers that was seen as desirable. Without this capacity, the children, it
was feared, would lack the agency needed to sustain a network of friends.
The authors also point to a generally well-known fact in many Western societies and
this has to do with age-appropriate forms of conduct connected with the personhood of the
child. There are marked changes associated with life-cycle stages of the person, such as when
the child is old enough or independent enough to sleep over at a friend’s house; to acquire
their own front door key; or to be allowed to drive the family car. Each of these transitions
is connected with increasing autonomy but also potentially with growing webs of social
relations that constitute the person. Part and parcel of these transitions is a range of ICTs that
are simultaneously implicated in the composition of the child as a person: the mobile phone,
the social media account, the computer and iPad (Kennedy et al., 2020: 179). Understanding
technology as rooted in social relations repudiates the split between technology and soci-
ety that many scholars call for. Tim Ingold (1997: 107) argues that “technical relations are
embedded in social relations, and can only be understood within this relational matrix, as
one aspect of human sociality”. However, as Michael Jackson (2002: 334) observes, Ingold
“says little about how this embeddedness is experienced”. Jackson (2002: 336) provides an
example from his son:
My 9-year-old son, Joshua, is playing a ‘hard version’ of a game on his Gameboy. The
game is not going well for him. He flings down the machine, and walks away, tears of
frustration in his eyes. ‘It’s not fair!’, he exclaims. ‘What’s not fair?’ I ask. ‘It isn’t fair. If
you miss just one thing the game ends. It should give you another chance to get some-
thing. But it keeps on making me lose.’
What this example captures is how the boy speaks about the machine as if it were a person.
His relation with the machine parallels how people more generally speak of their relations
21
Eric Hirsch
with people they engage with. When the relationship with technology, such as ICT, is good
and “works”, then it is felt as a kind of balanced exchange, much as one would have with
another person. But when the machine does not conform to what is expected or a sense of
fair play is missing as in the example above, then people become irritated in a way similar
to a person who treated one dishonestly or did not reciprocate a present one gave ( Jackson,
2002: 336). What this brief example again highlights is that persons are domesticated by
ICTs in the sense that they need to acquire capacities to engage with the technology just as
one acquires a new role when engaging with a new person.
What I now turn to are two cases that further elaborate the perspective on domestication
I have so far discussed. The examples serve two purposes. One is to include non-Western
cases to show that what I am suggesting is not just a parochial phenomenon. The second is
to indicate that persons are constituted by social relations and the domestication of persons
may also entail the domestication of social relations depending on the context and the ICTs
concerned. The first case is a study of internet use among one family in China. The second
is a study of mobile use among peri-urban people in Papua New Guinea (PNG).
22
Domestication and personhood
in properly eating with the family greatly troubled his mother. He was not observing the
conventions expected of him both in response to his mother and to the creation of family
unity (McDonald, 2015: 23).
In order to obviate this problem, the parents performed a further transformation in their
home. They redecorated a small “entrance hall” room and moved the computer there.
Together with the computer, the parents placed several extra chairs enabling more people
to gather around the computer. This had the effect of placing the son in a more visible place
when playing computer games and he was often observed by his parents. By relocating
the computer in this way, the family was able to be together more often not only around the
computer, but also when watching television. In fact, McDonald (2015: 25) records that all
the family played games of doudizhu 6 or majiang 7 on the internet. The outcome of this spatial
transformation was that the computer had now become analogous to television as a place
where the family could gather and express its unity.
What this case illustrates is that a specific morality informs family relations in the home
and that in order to sustain this morality, persons need to align themselves with technolo-
gies in a specific manner. From one perspective, it might appear as if the technology – the
computer – is being domesticated in this context. However, what the case illustrates is the
domestication of the person – the son – in his relations with the technology, and his relations
with his family. McDonald (2015: 25) draws on Deirdre Hynes’ research who “expresses
preference for the domestication of the technology model, owing to its capacity, as she notes,
‘to analyse the discrete phases of the process through which technologies become a part of
everyday life’” (Hynes, 2009, p. 26). What I am suggesting, though, is that it is persons and
their relations with technologies that are “domesticated” – that the network of relations in
which both are imbued must take a particular form, given the morality that informs any
domestic context.
In fact, McDonald (2015: 18, emphasis added) comes to a similar conclusion, emphasising
“that rather than individuals being motivated by getting ICTs to ‘fit in’ to the household,
individuals instead seem preoccupied with how to align other family members to these technologies in a
particular way”. In this case, the son had already been domesticated, so to speak, by the com-
puter and internet in the internet café where he spent large amounts of time. Computer use
eventually entered the home. The issue that pre-occupied his parents was getting him to
abide by the moral conventions of the family. This meant gathering together for meals, for
television and eventually for games on the internet. In this, the relations of the family were
domesticated by engagement with the internet through the computer.
23
Eric Hirsch
context (as they are in different ways in the Chinese context described above), mobile phones
are implicated in sustaining these relations. Lipset provides several examples.
He describes an occasion when he was sitting with some men and one of them noticed a
missed call from a village kinsman. This caused the man worry as he wondered whether the
kinsman was alright or whether he was in trouble. He called back straightaway. It transpired
that the kinsman was requesting that he transfer telephonically some prepaid units which the
man immediately got up to do. Kinship relations entail obligations of one sort or another and
the mobile phone is deployed to facilitate those relations. Lipset records similar examples,
such as a man receiving a call from his brother in Port Moresby (the national capital) several
hundred miles away asking him to send betelnuts without delay; or a grandfather who called
his granddaughter to know whether her son was at home and whether he could buy some-
thing from a street vendor for him as he was too tired. The examples provided by Lipset all
illustrate the way Murik people seek to micro-coordinate their everyday life and the effect
mobile phones have in this process (Lipset, 2013: 341).
Relations between kin also involve friction and disparagement. Two classificatory
brothers through their fathers were also rival siblings. One was a villager named Jakai who
was temporarily living in town. The other, Sandar, was an educated peri-urbanite who was
raised in the village but now retired. He worked for Air Nuigini in the late 1970s where he
was based in Melbourne, Australia (Lipset, 2013: 342–343). When they encountered each
other, there was often tension and anger. Lipset describes how Sandar called Jakai’s sister
Maggie at the settlement camp where he was staying and asked her to put Jakai on the phone.
Lipset (2013: 343) was present when Jakai was handed the line.
In a loud, clearly audible voice, Jakai kept asking, ‘Who is calling? Who are you? Speak
louder! I can’t hear you! What do you want?’ Sandar yelled out his name repeatedly.
Soon enough, Jakai handed the phone back to Maggie. ‘Jakai doesn’t know how to speak
on a mobile’, Sandar explained to her exasperated. ‘Ask him what he wants to do about
sending petrol to the village’.
Later, Sandar told Lipset that people like Jakai do not know how to communicate on a
mobile phone. Because they are not speaking face-to-face, they do not understand how one
speaks on a mobile. Sandar spoke of Jakai as “backward”. However, Jakai later revealed that
he intentionally did not recognise Sandar because he did not want to speak with him on this
occasion.
In Murik social life, the mother’s brother and sister’s son have what is referred to as a jok-
ing relationship and are understood to be joking partners. For example, a mother’s brother
teased his unemployed sister’s son for always talking on the phone. Lipset (2013: 346) records
the observation made by the uncle regarding his nephew: “If a woman rings, he runs off.
Upon return, I ask him, ‘Who called? Was it a man or a woman?’ What work does he have
to do? Sex, sex, that’s all! Hey! Hey!” As Lipset (2013: 346) notes: “This expression of gossipy
caricature, which is of a piece with ordinary ribald mockery in Murik joking repartee, has
now absorbed the new communications technology”. It may be asked, though, whether the
new communication technology has absorbed such joking conduct or whether, more accu-
rately, joking relations are now arranged in concert with the technology.
Mobile phones are also implicated in sexual liaisons. Before the advent of mobile phones,
illicit sexual encounters occurred in both the peri-urban and village settings. What this
technology has done, if anything, is potentially increase forms of illicit relating. Lipset (2013:
345) describes the observations of Murik people who tell him of a couple arguing due to a
24
Domestication and personhood
mobile phone call or a provincial administrator being chased by his wife for the same reason.
Village life also has such illicit meetings and domestic violence provoked by sexual jealousy
occurs in both contexts. What is distinctive of the mobile phone is that the traces of betrayal
are more easily identified.
The examples of mobile phone use among Murik people that I have provided above are in
many ways comparable to what we might find in other social and cultural contexts (cf. Ling
& Campbell, 2009). Nonetheless, the differences matter. One area where the use of mobiles
summons a response that is perceived as appropriate and conventional with this technology is
personal or collective greetings. When Murik people meet face-to-face on village footpaths
or on a town street, the conventional greeting is “where are you going” or the person or per-
sons might indicate where they are going or where they have come from, if asked. However,
greetings on mobiles do not take that form. Rather, the greeting is “are you ok” when first
speaking to someone on a mobile phone. Lipset (2013: 347) suggests that this is evidence of
a “modern” subjectivity being elicited by the use of the technology.
In general, the use of this new technology enables the extension of social relations in both
space and time but what is paramount in these interactions is the maintenance of a particular
moral personhood that mobile phones both sustain and potentially transgress (Lipset, 2013:
351). As in the Chinese case described above, the technology is implicated in the creation of a
form of personhood and the social relations it supports. It is not so much that the technology
is domesticated as much as people are aligned with the technology to sustain a distinctive
moral personhood and social relations.
Conclusion
I have suggested an alternative view of domestication and ICTs. Instead of ICTs being
domesticated by, for example, the dynamics of family life and household rituals, I have pro-
posed that it is ICT that domesticates people. In order to use and engage with various forms
of ICTs, one must become skilled in some way that enables persons to have capacities and an
agency that they did not possess before. The reason ICTs have this effect is because they are
person-like in many ways: they summon interaction and communication. And because they
do so, people must align their personhood and social relations with ICTs in order to sustain
certain ideas of moral conduct.
The view of domestication I am proposing is not necessarily opposed to the original
framework developed by Silverstone et al. (1992). If anything, they are most likely comple-
mentary. However, what domestication theory originally underplayed, I think, was not only
the significance of personhood and social relations, but also the person-like agency exhibited
by ICT and its effects on persons and their relations. By focusing more centrally on ideas
of personhood, including the relations that constitute a person, the analyst is able to more
clearly appreciate the transformative effects of ICTs. It is clear that families and households
provide “homes” for ICTs and in that sense domesticate the technology. But ICT simultane-
ously domesticates its users, given its person-like qualities and the need of living persons to
acquire the skilled practice that all people must possess in dealing with others.
Acknowledgements
I want to thank Maren Hartmann for inviting me to contribute to this volume and for pro-
viding very helpful feedback on a draft of my chapter. For any errors in fact or form that
remain I only have myself to thank.
25
Eric Hirsch
Notes
1 Here, I am selecting two from a range of information and communication technologies.
2 This is not to suggest that some people do find the use of social media as less authentic. Sutton
(2020) studied a group of “digital detoxers” in northern California who attend an annual camp
over a period of several days where the participants remove technology from their person. In doing
so, they are in a position to get closer to “nature” by camping in the woods and participating in
various therapeutic exercises. The detox camp attempts to recreate living arrangements associated
with more small-scale societies where campers live in villages with “nature” names (e.g. Bobcat)
and assemble by tipis and campfires when they practice remaining in silence for hours at a time.
What is created in this setting is a vision of an authentic human existence that is more in touch
with nature and less mediated by technology.
3 Humphrey (2009) studied Russian chat rooms and her research highlights a particular modality of
authenticity. The avatar enables the Russian player to fully communicate their true being, which
is highly constrained in the offline world. The avatar is meant to express the inner state of the
person. While ordinary life is a suppression of the true “self ” (often represented as such in Russian
literature), the avatars are closer to the soul and the powerful emotions the soul can express. In this
way, online activity is not something entirely foreign but accords with what is typically Russian
(see Miller & Horst, 2012: 15).
4 In this regard, Mauss (1985: 21) places great emphasis on sectarian movements of the 17th and
18th centuries. It was then that much debate focused on individual conscience, the right to be
one’s own priest in communicating with God, and by having an inner God. It is these movements
(e.g. the Puritans) that established the idea that the person equals the self and that the self equals
consciousness. As Mauss (1985: 22) notes, “[t]he one who finally gave the answer that every act
of consciousness was an act of the ‘self ’…, the one who founded all science and all action on the
‘self ’…, was Fichte”, creating the condition for the emergence of modern scientific psychology in
mid-19th-century Germany (cf. Rose, 1999 [1989]: 221–222).
5 https://www.oed.com/view/Entry/56670?redirectedFrom=domestication#eid (visited on 9/2/22).
6 Literally translated as “fighting the landlord”, a popular card game played by three or four players.
7 A tile-based game developed in 19th-century China.
8 The kinship-based networks referred to can also be conceptualised as dividual relations theorised
by Strathern (1988), as discussed above.
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The Project Gutenberg eBook of Il richiamo della
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Language: Italian
IL RICHIAMO
DELLA FORESTA
ROMANZO
PREFAZIONE E TRADUZIONE DI
GIAN DÀULI
MCMXXIV
MODERNISSIMA
MILANO
PROPRIETÀ LETTERARIA RISERVATA
Stab. Tipo-Lit. FED. SACCHETTI & C. — Via Zecca
Vecchia, 7 — Milano
INDICE
JACK LONDON
Credo che non vi sia scrittore il quale abbia vissuto e sofferto, amato
e odiato con tanta disperata e selvaggia intensità, come Jack
London. I Gorki, i Dostoiewski, gli Upton Sinclair, i Rimbaud, i
Baudelaire, tra miserie fisiche e morali, hanno saputo, sì,
rappresentare visioni mai concepite da altri, ma vivendo una vita
che, per quanto agitata, non soffrì che in parte del grandioso e
avventuroso travaglio che agitò l’esistenza dura ed eroica del grande
scrittore americano, le cui opere suscitano in noi sentimenti di paura
e di tenerezza, di amore e di dolore e, soprattutto, di ammirazione.
Ci pare di trovarci di fronte all’uomo delle caverne che riveli alla
nostra sensibilità moderna i misteri e le ferree leggi della vita
primitiva.
Perciò, con senso di pena, ho visto in questi giorni pubblicata, a cura
del Prezzolini, la prima traduzione italiana di uno dei romanzi di Jack
London, «Il lupo di mare», come uno dei tanti libri per ragazzi. Poveri
innocenti! Le opere di London affidate nelle mani di adolescenti che
s’affacciano alla vita, e non conoscono ancora il male, e ignorano i
feroci egoismi degli uomini, la cecità del Dio cristiano, le leggi
inesorabili della natura? Quale errore!
***
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