Nirvana 15-30kW (20-40Hp)

Troubleshooting Manual

Fault Messages Table 1

Alarm Fault Codes
There are two types of fault messages in the control-
ler of a 15-30kW Nirvana. Alarm and Warning mes-
sages have different effects on the operation of the
drive. Below is a basic description of the logic.
Alarm Alarm
CODE Description Reset Lock
Fault Drive Logic 4 Mains phase loss L
7 DC Buss over voltage A A
Once a critical level is reached the drive/controller 8 DC Buss under voltage A A
will react in two ways. If the fault causes a Latched 9 Inverter overloaded A A
condition the motor will coast to a stop. The fault 12 Torque limit M
can only be reset after the fault condition is cor- 13 Over Current L
rected. This could include cycling power. If the fault
14 Earth Fault L
causes an Unlatched condition the motor will still run,
16 Short Circuit L
and the fault is automatically reset. See table 1 and 2
for additional information. 29 Drive over temperature L
30 Motor phase U missing L
If the fault causes an Unlatched condition the motor 31 Motor phase V missing L
will still run, and the fault is automatically reset. Ex- Motor phase W miss-
32 ing L
amples of this type of Warnings are fault codes 217
33 Inrush fault L
through 223.
36 Mains failure M
38 Internal fault L
Warnings will occur if: 47 24 V supply low L
 Close to a Critical Level 48 1.8 V supply low L
 The Compressor will still be running (In Most Control Card Over
Cases (See table 1 and 2) 65 Temperature L
 Warnings are Not stored in Alarm Log E-Stop (Safe Stop
68 Activated) M

How Alarms / Warnings are Reset:
Automatic
 Indicates items that will automatically reset when
the fault condition is corrected
Manual
 Indicates items that require a manual reset using
the “Reset” button on the LCD
The letters used in the table indicate the following behavior:
• A – indicates items that will automatically reset when the fault
condition is corrected
• L – indicates that the drive will be in a locked alarm state until
power is cycled
• M – indicates items that require a manual reset using the “Reset”
button on the LCP

Locked
 Indicates that the drive will be in a locked alarm
state until power is cycled

 Please Note: Warnings are not stored in the

alarm log.

Danger
Please utilize extreme caution when performing work within the compressor cabinet.
When opening the cabinet: be certain the drive protective cover is in place, wear appropriate PPE
(Personal Protective Equipment), follow lock out-tag out procedures, and ensure all safety procedures
are followed.

Nirvana 15 - 30kW (20-40Hp) Troubleshooting Manual Page 10

Issue 05 Rev E Davidson, Oct 2010. ©Ingersoll Rand Proprietary Information

Alarm Messages
Note: these faults may be proceeded by a “A”
* Which designates them as an Alarm.
Alarm 4 - Main Phase Loss
(Automatically Resets)
* Probable cause, Power loss, Unbalanced supply
voltage (Turn off RFI filter and make sure line
reactor is not installed). An 36 Alarm may also
occur along with this Alarm. Also read 20-40
Nirvana A14 and A4 fault (2008FSB-068) on the IR
Service Net for more information on this alarm.
 Check Input Voltage & Current for Balance
 Must be Balanced Within 3% @ Full Load
 Check for dirty condenser on TAS units. Due
to wiring this can cause unbalanced input
voltage to drive.
Alarm 7 - DC Buss Over voltage
(Automatically Resets)
 Check Input Voltage
 Check for High Inertia or Short Ramp Down
 If all checks are good (Please call Customer
Services)
Alarm 8 – DC Buss Under voltage
(Automatically Resets)
 Check Input Voltage
 Check all Input Voltage Wiring for Good
Connections
 Check Fusible Disconnect
Alarm 9 – Inverter Overload
(Automatically Resets)
 Check Bearings/Mechanical Load
(Compressor)
 Check for Correct IntelliKey
 Check that Motor and Compressor turns freely
 Check Motor Windings
 Check that all Motor connections are
terminated correctly at the Drive out put
Danger
Please utilize extreme caution when performing work within the compressor cabinet.
When opening the cabinet: be certain the drive protective cover is in place, wear appropriate PPE
(Personal Protective Equipment), follow lock out-tag out procedures, and ensure all safety procedures
are followed.
Nirvana 15 - 30kW (20-40Hp) Troubleshooting Manual
Issue 05 Rev E Davidson, Oct 2010. ©Ingersoll Rand Proprietary Information
Nirvana 15-30kW (20-40Hp)
Troubleshooting Manual
Alarm 12 – Torque Limit
(Manual Reset)
* Probable cause motor bearing bad, air end bad
 Check Mechanical Load (Compressor)
 Check that Motor and Compressor Rotates
Freely
Alarm 13 – Over current
(Locked IN)
* Probable cause motor bearing bad, air end bad
 Check Motor Windings and Ensure that Motor
Rotates freely
 Check Mechanical Load / (Compressor), En-
sure that it Rotates freely
 Check Drive Size by viewing Data Plate Infor-
mation
 Check Motor Wiring at Drive output Phases
A failed or dirty check valve can cause a Fault 13
(over current fault). The failed check valve allows
oil to flood the air end after the unit sets for a pe-
riod of time, as shown in the picture below. This
results in a “locked rotor” condition and results in
very high current. The first time the drive faults, the
oil is usually cleared out and the unit usually starts
up the second time. To check for this problem it is
necessary to allow the unit to set for a period of
time and then check for flooding as shown below.
If one of the six motor leads is loose or discon-
nected a Fault 13 will occur when it is first started
up.
Page 11
 Nirvana 15-30kW (20-40Hp)
Troubleshooting Manual

Alarm 33 – Inrush Fault “Soft-charge Fault”

Alarm 14 – Earth Fault
(Locked IN)
 Check Motor, Motor Wiring for Short to Ground
 Check Motor Wiring at Drive output Phases
Also read 20-40 Nirvana A14 and A4 fault
(2008FSB-068) on the IR Service Net for more
information on this alarm.
Alarm 16 – Short Circuit
(Locked IN)
 Check Motor, Motor Wiring for Phase to Phase
Short
 Check Motor Wiring at Drive out put Phases
Alarm 29 – Drive Heat sink Over Temperature
(Locked IN)
 Check Operation of Cooling Fans
 Drive Fans should rotate momentarily when
Power is applied to the Compressor
 Check for Blockage of Airflow
 Check Main Blower for correct Rotation
Alarm 30, 31, 32 – Missing Motor Phase
(Locked IN)
 Alarm 30 is U phase missing.
 Alarm 31 is V phase missing.
 Alarm 32 is W phase missing.
 Check Connections to Motor at the Output of
the Drive’s U V W Phases
 Check for Open Winding in Motor
(Locked IN)
 Possible Faulty Drive
 Too many power-ups have occurred within a
short time period.
Alarm 36 - Mains Failure
(Manual Reset)
 The A4 and the A36 fault are determined by
the condition of the DC Buss. The new
software version 1.3 added fixes for the A4
fault and an additional fault, the A36. The
drives with the temporary patch did not have
this fault enabled. The A36 occurs when the
DC Buss value indicates a voltage level of less
than 180 VAC on a 208 volt system. The DC
buss voltage is directly related to the incoming
line voltage.
 Also read A36 fault on 20-40 HP Nirvanas
(2009FSB-122) on the IR Service Net for
information on this alarm.
Alarm 38 – Internal Fault
(Locked IN)
 Probable Cause Control board bad / software
problem
 Defective Drive
 Do Not Attempt to Reset & Restart Drive
Alarm 47 – 24V Supply Low
(Locked IN)
 Check Control Wiring for Shorts
 Possible Faulty Drive Power Supply

Alarm 48 – 1.8V Supply Low

(Locked IN)
 Faulty Drive Power Supply
 Check Fixed/Variable Speed Selector Wiring
for Short

Danger
Please utilize extreme caution when performing work within the compressor cabinet.
When opening the cabinet: be certain the drive protective cover is in place, wear appropriate PPE
(Personal Protective Equipment), follow lock out-tag out procedures, and ensure all safety procedures
are followed.

Nirvana 15 - 30kW (20-40Hp) Troubleshooting Manual Page 12

Issue 05 Rev E Davidson, Oct 2010. ©Ingersoll Rand Proprietary Information