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ISMS & QMS Objectives

Doc 5.3 Version 1.0

Version/Date Author Reviewer Comments

V1.0/Feb 13, 2019 Khushwant Dhayal
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Table of Contents
ISMS & QMS Objectives 3
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1 ISMS & QMS Objectives

Sr. Objectives Person Need of Measurement Previous Previous Present Target to Target
No. Responsible Resources Status 1 Status 2 Status be achieved time

1 Delivery of Project Project Delay in 70% 85% October

project as per Manager Manager deliveries 2019
SLA

2 On time Executive + Executive Delay in 95% 100% August

activation and Assistant HR + Assistant activation and 2019
deactivation of HR deactivation
user account of users
(joined/ left)

3 Verification of Executive + Executive who’s 70% 100% August

background of Assistant HR + Assistant background 2019
employees HR verification
before final not done
joining

4 Signing of NDA Executive + Executive % of 100% 100%

for during and Assistant HR + Assistant employees
after HR who have
employment signed the
NDA

5 Enhancement of IT Support IT Support No. of Hours 95% 100% August

Network for network 2019
downtime down in last
six months

6 Enhancement of IT Support IT Support % of systems 90% 100% August

Antivirus whos antivirus 2019
updation has been
updated in
time

7 Password Individual IT Support %Changing of 95% 100% August

management Employee passwords as 2019
per policy
(once in 3
months)

8 Enhancement in Individual IT Support %Taking 100% 100% August

Data backup on Employee backup on 2019
weekly basis weekly basis
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9 Enhancement in CDO Project Actual cost vs 7% 12% Decemb
Profitability Team Budgeted cost er 2019

10 Average Project Business Presales Project Cost $45,000 $60,000 Decemb

size Head Team er 2019

ISMS & QMS objectives shall be revised on a yearly basis or as and when required