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Donna M. Norris, M.D.

Thomas G. Gutheil, M.D.


Larry H. Strasburger, M.D. This Couldn’t Happen
to Me:
Boundary Problems and Sexual
Misconduct in the Psychotherapy
Relationship
Drawing on their own consultative experience illustrated by case vignettes and with support from the professional liter-
ature, the authors discuss the perennial problematic issue of boundary violations and sexual misconduct, aiming at an
audience of both experienced and novice clinicians. The authors review the difference between boundary crossings and
boundary violations and stress the therapist’s responsibility to maintain boundaries. Therapist risk factors for violations
include the therapist’s own life crises, a tendency to idealize a “special” patient or an inability to set limits, and denial
about the possibility of boundary problems. Factors exacerbating patient vulnerability, such as overdependence on the
therapist, seeking therapy to find an intense relationship or even “true love,” and the acceptance by childhood abuse
victims of an abusive therapy relationship, are discussed. Consultation and education—for students and for clinicians at
all levels of experience—and effective supervision are reviewed as approaches to boundary problems.

(Reprinted with permission from Psychiatric Services 2003; 54(4):517–522)

A board-certified psychiatrist saw a woman in therapeutic dyad (1–12). Television and movie dra-
individual psychotherapy for ten years. During the mas have portrayed boundary dilemmas in various
course of the therapeutic relationship, he negoti- ways, humorous and straight; consider the televi-
ated with her to sell her two of his boats, sight sion program The Sopranos and the film Analyze
unseen. Additional transactions involved sales of This. Despite broad agreement in psychiatry that
her personal property to him: Waterford crystal, sexual misconduct and other boundary violations
china, and a silver service, the last of which was can cause notable harm to patients, some of our
appraised at $1,600 but was purchased by the psy- most senior and accomplished practitioners and
chiatrist for $200. In the same year he accepted a teachers continue to find themselves embroiled in
refrigerator and a dining table with six chairs as these difficulties. Next to suicide, boundary prob-
gifts. During the course of these commercial trans- lems and sexual misconduct rank highest as causes
actions, the patient had run up a significant bill of malpractice actions against mental health pro-
with the psychiatrist. She sold her father’s coin col- viders. Nevertheless, psychiatric training about
lection to the psychiatrist for $1,000 as a means of boundary issues has continued to be ineffective de-
getting one of the boats into the water. Within a spite today’s wider awareness of these caveats, in-
year, the bank repossessed the boat and the patient creased recognition of the severe dangers to pa-
declared bankruptcy. tients, threats to psychiatrists’ licensure from
This vignette is just one among many cases in the complaints to boards of registration, and profes-
spectrum of behaviors in boundary problems with sional ostracism. We speculate that these deficits of
patients. The last quarter century has produced an modern psychiatric training and practice may re-
extensive literature aimed at clarifying the nature of flect the additional pressures of managed care—
the psychotherapy relationship and the variety and fostering a paradigm shift in psychiatry away from
complexity of possible boundary difficulties in the psychotherapy and toward pharmacology and ex-

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NORRIS ET AL.

cessively brief psychotherapies— but that the result yond the fee, and generally using patients to feed
is the same: We continue to see a steady stream of the treater’s narcissistic, dependent, pathologic, or
boundary violations, both sexual and nonsexual, in sexual needs (1).
all psychiatric contexts (13). Although intentional breaches of boundaries
We believe that, despite wide publicity, denial— clearly focus on exploiting the patient, violators
“This couldn’t happen to me”—must also play a are often not aware that any exploitive action has
significant role in the persistence of the problem. occurred—for example, employing a student pa-
Intensifying the complexity of boundary dilem- tient, rationalized as helping the patient with the
mas is a form of backlash, expressed as strong crit- cost of the therapy. However, this boundary vi-
icism of boundary theory by a few scholars (14 – olation creates dual roles, and thus confusion, in
16). These authors chide proponents of boundary the relationship. Patients are governed by no pro-
theory for promoting technical therapeutic rigidity, fessional code; therefore, maintenance of bound-
excessive concerns with risk management, stultifi- aries is always the responsibility of the clinician.
cation of flexible innovation, and proposals of pro- Thus if a patient requests, demands, provokes, or
crustean prescriptions of proper performance. initiates a boundary violation—as many do—the
Nonetheless, among the vast majority of practitio- clinician must refuse to participate in that behav-
ners, sensitivity to boundary issues remains an es- ior and then must explore the underlying issues,
sential element of good clinical work that merits aided by consultation as indicated. Repeated de-
attention in training and practice. mands to breach boundaries should prompt per-
Despite growing awareness of boundary issues sonal and consultative review about the viability
and possible harms of boundary violations, the of the treatment relationship, especially if the
problem of maintaining boundaries obviously con- boundary issues become the only subject the pa-
tinues, as shown by the case vignette above. In this tient can discuss. As always, documentation in
overview of the topic we aim to clarify, particularly clinical notes of the patient’s refusal to discuss
for novices in clinical work, the theory behind other subjects— coupled with the therapist’s
boundary maintenance and the related pitfalls seeking consultation before, during, and after
commonly encountered in the therapist-patient re- taking any action that impinges on bound-
lationship. We examine therapist factors that make aries—is the best protection against even inad-
the development of boundary problems more vertent harm to the patient and against liability
likely, patient factors that make responding to the resulting from one’s interventions (17).

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INFLUENTIAL
problems more difficult, and common issues in the
dyad. We also provide suggestions for resolving THERAPIST RISK FACTORS
these conflictual issues while preserving the efficacy
of the therapy. This discussion of therapist factors is accompa-
nied by three caveats. First, a therapist’s personal
BASIC CONCEPTS
problems do not mean a release from responsibility
for setting and maintaining therapeutic bound-
A boundary is the edge of appropriate profes- aries; the therapist always bears the professional
sional behavior, a structure influenced by therapeu- burden in this regard. Second, discussions of
tic ideology, contract, consent, and, most of all, boundary problems sometimes focus on the “bad
context (1). Additional information about bound- apple” model: boundary problems and sexual mis-
ary theory may be found elsewhere (2, 3, 5, 17). conduct occur only with a few bad apples, and the
Boundary violations differ from boundary cross- simple solution is to kick those persons out of the
ings, which are harmless deviations from traditional field (18). This simplistic view misses a central
clinical practice, behavior, or demeanor. Examples point of our discussion: boundary issues arise in all
of crossings include helping up a patient who has therapies and for all clinicians, apparently irrespec-
fallen, giving a patient an emergency taxi fare in a tive of the number of years of experience, and even
snowstorm, or accepting an invitation to attend a for those practicing only psychopharmacology. The
wedding. Neither harm nor exploitation is in- relevant question is whether the difficulties can be
volved. Boundary violations, in contrast, are typi- successfully surmounted. Third, repeated bound-
cally harmful and are usually exploitive of patients’ ary challenges by a particular patient should lead to
needs— erotic, affiliative, financial, dependency, or a review of whether the treatment relationship is a
authority. Examples include having sex or sexual- wise one.
ized relations with patients, exploiting patients to Therapists must learn to recognize the following
perform menial services for the treater, exploiting trouble spots as risk factors for developing bound-
patients for money or for financial demands be- ary difficulties.

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NORRIS ET AL.

LIFE CRISES ground with a patient may miscarry if the therapist


indulges a need to self-disclose.
Empirically, midlife and late-life crises in thera- Self-disclosure, one of the most controversial
pists’ development appear repeatedly as common boundary issues, is an issue that often leads to con-
precipitants of boundary problems with patients, fusion and uncertainty among therapists, ethics
although early-career practitioners are not immune committees, and boards of registration (19). De-
from boundary difficulties. For this last group, the manding patients at times insist that the therapist
challenges include difficulty establishing a practice; disclose personal data to restore symmetry to the
an excessive need to please patients, associated with therapeutic situation, to demonstrate the thera-
filling empty hours in the schedule; and balancing pist’s commitment to the patient and the therapy,
the demands of family and professional life. For or to dispel or confirm a fantasy about the therapist
therapists in general, the effects of aging, career dis- that is so preoccupying to the patient that it inter-
appointments or unfulfilled hopes, marital conflict feres with treatment. In part, therapists’ uncer-
or disaffection, and similar common stress points tainty stems from the empirical observation that
are often associated with a therapist’s turning to a self-disclosure is often the final boundary excursion
patient for solace, gratification, or excitement (3, before sexual relations, even though self-disclosure
18). does not in itself lead inevitably to that outcome.
Furthering the confusion are the different ap-
proaches that different ideologies assign to the role
TRANSITIONS
of self-disclosure in clinical work; for example, it
Retirement, job loss, job change— even pro- may be common in reality therapy but eschewed in
motion— or job transfer may produce predict- psychoanalysis. In the name of “honesty,” thera-
able anomie that makes a therapist susceptible to pists may slip into countertransference-based inter-
crossing the line with patients. In addition, fi- ventions, such as “When you say such things, I
nancial reversals, working with managed care, become sexually aroused; how can we understand
stock market declines, envy of patient wealth, that?”
greed, and other factors may increase clinicians’ Self-disclosure may cause no problems in the
susceptibility to fiscal exploitation. Indeed, the therapy, but even in response to seemingly inno-
authors’ consultations with other clinicians sug- cent queries, it may intrude on the patient’s psychic
gest that some cases of financial exploitation out- space or replace a patient’s rich and clinically useful
number the sexual ones. fantasy with dry fact, stripped of meaningful affect.
To use a perhaps extreme example, a patient who
hears that a therapist is Catholic may have greater
ILLNESS OF THE THERAPIST
trouble or discomfort discussing her abortion. Sim-
Therapists’ illness appears to increase their vul- ilarly, “Are you married?” may stand in for “Are you
nerability to turning inappropriately to a patient for gay? Are you available? Have you failed in past re-
solace and support, although this topic has been lationships?” The point here is that the therapist’s
relatively underexplored (personal communica- inner awareness of longing to self-disclose to or
tion, Duckworth K, April 1990). The authors’ con- confide in a particular patient may serve as an alert
sultations with other clinicians suggest that death to potential boundary difficulty to come.
anxiety and fears of mortality play a role in a ther-
apist’s turning to a patient for comfort.
IDEALIZATION AND THE “SPECIAL PATIENT”

Therapists must be alert for early harbingers of


LONELINESS AND THE IMPULSE TO CONFIDE
trouble in certain of their own countertransference
A therapist encountering some life difficulty and attitudes toward patients (15, 20). Typical views
seeking a “sympathetic” ear may struggle with the commonly associated with problems in maintain-
need to confide in a patient about financial rever- ing boundaries include viewing the patient as “spe-
sals, marital or sexual problems, professional set- cial”—for example, because of beauty, youth, intel-
backs, problems with his or her children, and the lect, artistic creativity, fame or status in the
like. This lapse may precipitate a role reversal in community, or therapeutic challenge. Unsophisti-
which the patient takes care of the therapist. In- cated therapists experiencing erotic feelings toward
deed, many patients have been someone’s “thera- a patient may find these common, if not universal,
pist” in their family of origin and may slip with feelings highly threatening, creating anxiety that
familiar ease into this inappropriate role. In other may distort clinical judgment.
cases the otherwise laudable desire to find common Such feelings are an excellent stimulus to seeking

478 Fall 2007, Vol. V, No. 4 FOCUS THE JOURNAL OF LIFELONG LEARNING IN PSYCHIATRY
NORRIS ET AL.

consultation or supervision but not to terminating These therapists report feeling pressed or intimi-
therapy with patients or abandoning them, as some dated by patients’ unrestrained rage.
clinicians seem to believe. Sexual feelings, hostile
feelings, and boredom are all responses to patients
“SMALL TOWN” ISSUES
that therapists must handle within the process of
treatment unless these reactions become unman- Closed communities pose another sort of bound-
ageable or are unresponsive to supervision and con- ary problem. They may be small towns; isolated
sultation. Clues to these attitudes may lie in the institutions like schools, convents, and communes;
therapist’s tendency to treat the patient as an excep- or subcultures with a restricted social compass, such
tion to the usual rules of the therapist’s practice: as some gay or lesbian subcultures in urban settings.
scheduling excessive or excessively long sessions, es- When there is only one store (or gym, pool, or post
pecially at the end of the day; giving permission to office) in town, one cannot avoid the possibility of
run up a high unpaid balance; making special al- encountering patients outside the office in nonpro-
lowances for the patient; and having nonemergency fessional settings. Such conditions require more cir-
meetings outside the office. Therapists seeking con- cumspection and care about boundaries, not less.
sultation on such cases often begin the request with Simon and Williams (22) have provided an excel-
“I don’t usually do this with my patients, but in this lent discussion of this issue.
case. . . .”
DENIAL
PRIDE, SHAME, AND ENVY
Finally, denial about early problematic situa-
Therapists with intact self-esteem systems are en- tions, which can lead to their evolving into full-
titled to take pride in their work, but self-esteem— fledged boundary disasters, is another common fac-
like all traits— can miscarry through excess and de- tor in clinical misadventures—particularly with
nial: “This couldn’t happen to me.” One would more seasoned and experienced therapists. Evasion,
think that this problem is an especially common externalization, and rationalization may be used by
one for the younger, inexperienced therapist, and the therapist to help maintain the pretense that
this is often the case. However, a pitfall that is es- boundary problems are not serious, not harmful, or
pecially relevant to very senior therapists, who are even not occurring at all. Here, consultation can be
often sought out for consultation, is their inclina- extremely useful in gaining perspective, but all too

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tion to brush aside the need to seek consultation often the need for a consultation is also rationalized
themselves. Seasoned practitioners may believe away.
that, given their level of experience, they can take
risks in this area: “I have good control and I know FACTORS EXACERBATING PATIENT
what I’m doing.” We knew of one such therapist, VULNERABILITY
who resisted undergoing such a review on the
grounds that he knew the consultant would tell him Patients generally expect that physicians will treat
the relationship with the patient was wrong and them with respect and act in their best interests.
should be terminated. In its extreme form, this nar- Despite widespread coverage of therapist miscon-
cissistic difficulty supports the belief that one is duct in various media, sexual misconduct and its
above the law and that the usual rules do not apply. common precursor, boundary violations, are some-
times hard for patients to recognize, or to report if
recognized. Moreover, patients with some disor-
PROBLEMS WITH LIMIT SETTING
ders appear to have more trouble with boundaries
Some patients—who cannot be blamed for the than those with other disorders (21). A number of
impulses—tend to press for boundary breaches for factors may account for these vulnerabilities.
a variety of psychological reasons (21). The ques-
tion then becomes, Can the therapist set appropri-
ENMESHMENT
ate limits on this intrusion? A common barrier to
appropriate limit setting is the therapist’s counter- Patients in psychotherapy may seek dependency
transference conflicts about aggression or sadism rather than autonomy. With some patients, an in-
when the prospect of the patient’s expected distress, tensely enmeshed, symbiotic relatedness may result,
discomfort, or frustration at being told “no” is in- making it difficult for the patient either to break away
tolerable to the therapist. When caught in such or, later, to report the matter. In one case we know of,
conflicts, therapists often feel that they cannot a patient described feeling tied to a former therapist in
refuse patients’ requests to violate a boundary. part because she was aware there was “something

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NORRIS ET AL.

wrong” with what was going on in therapy, but she if only because of the inherent intimacy of the sit-
also felt that it was a basis for closeness with the ther- uation, especially if the patient has few or no other
apist: “We were in this together.” This condition may relationships on which to draw. The relationship
lead to the patient’s clinging tighter to the image of the with the therapist may appear the only or the last
protective therapist. chance for “true love” in the patient’s sphere. In-
deed, a small percentage of patients enter treatment
specifically to have an intense emotional experience
CHANGING ROLES: FROM VICTIM TO ACTOR
in a relationship of some kind, even a paid one. In
Initially a patient comes to treatment seeking one legal case, a patient tearfully told an expert
help and, in part through transference, imbues the witness that, although she knew that the miscon-
therapist with healing powers and intent. The pa- duct was wrong and that she had been taken advan-
tient may then seek a dependent position that pre- tage of, she despaired of ever having such an excit-
cludes questioning or challenging the therapist’s ing relationship again.
decisions or actions. To challenge the therapist
would mean altering one’s role and identifying with
DEPENDENCY
the therapist’s aggression to become more aggres-
sive and less dependent. In one case, a patient Most boundary violations occur in the context of
sought therapy after the traumatic loss of her hus- a helping relationship the patient depends on. It is
band and became involved in an exploitive relation- difficult for the therapist to discern what is help and
ship with a therapist. She was unable to report this what is overinvolvement, and it can be very difficult
relationship to professional boards for some time for the patient to give up the relationship. Psycho-
after the therapy—and the relationship— ended. analyst Peter Fleming, speaking on a panel on
Once she did so, however, she became more asser- boundaries, noted that a long-term patient who
tive and instituted support groups for abused had entered a nursing home began to call him
patients. “honey” and “dear” rather than “Dr. Fleming” and
to touch him a good deal when he got up to leave
her room. He became concerned and raised his
RETRAUMATIZATION
concern with her, which led to the patient’s sobbing
Some patients enter therapy to deal with the ef- that she had lost her memory and could not recall
fects of previous, often childhood, trauma. For such his name. Had he not dealt with this boundary
patients, boundary violations and even outright change, he would not have discovered the problem.
abuse by the therapist may recapitulate this early
experience, including felt helplessness to enact any APPROACHES TO BOUNDARY PROBLEMS
escape or remedy. The familiarity of the victim role
may increase the likelihood of repetition, a condi-
tion described by one clinician as the sitting duck
EDUCATION
syndrome (23, 24). Tragically, such repetition of
childhood patterns may recur with a subsequent One stimulus for this article was our increasing
treater. awareness that the changing focus on the econom-
ics of health care delivery in this country has altered
the nature and content of training for mental health
SHAME AND SELF-BLAME
professionals. Psychodynamic theory, with its cen-
Patients involved in boundary violations or sex- tral discussion of the role of transference, is now
ual misconduct often struggle with self-blame, ac- taught less and, not surprisingly, requested more by
cusing themselves of failure to know better, failure trainees to enhance their understanding of the psy-
to recognize abuse, having made foolish choices, chotherapeutic relationship. A psychodynamically
and so on. Others fault themselves for causing the naive therapist who becomes the focus of idealiza-
therapist to lose control or cross the line or for being tion by a patient or who is placed on the positive
“too seductive” or believe they bear full responsibil- side of a good doctor-bad doctor split by a patient
ity for the misconduct. None of these views, of with borderline personality disorder may feel that
course, captures the true picture. the patient is experiencing true love—a situation
that must be acted upon. Whatever the current at-
titudes toward psychoanalysis, our professional
“TRUE LOVE”
schools have an obligation to teach trainees about
Though perhaps owing much of its force to the transference and boundary issues.
transference, intense feeling can develop in therapy, Especially for younger clinicians and trainees,

480 Fall 2007, Vol. V, No. 4 FOCUS THE JOURNAL OF LIFELONG LEARNING IN PSYCHIATRY
NORRIS ET AL.

concerns are often expressed about the possible sti- sultation because they “know” the consultant
fling of novel, innovative approaches to treatment would urge them to stop treatment and get out of
of a patient or treatment in general. In designing the relationship—an outcome they could not tol-
these new approaches, the clinician can avoid both erate. Obviously, this is an inappropriate view of
the Scylla of too little attention to boundaries and consultation. This individual problem is height-
the Charybdis of too rigid an approach to them by ened by denial and resistance on the part of training
keeping in mind the critical issue of maintaining institutions, especially when the boundary-violat-
sensitivity without exploiting the patient. Training ing practitioner is a senior clinician who may have
techniques using films and videotapes and includ- trained many in the professional community (27).
ing presentations by victims and offending psychi- The apparent challenges for the field are two.
atrists provide for more innovative approaches (25, First, lower the threshold for nonjudgmental
26). consultation with peers or specialists at early
stages of difficulty. Second, heighten clinicians’
awareness about issues and stages of the work
SUPERVISION
that particularly present boundary risks; thus,
Important aspects of the supervisory relationship clinicians will be likely to seek consultation early
are the dynamic learning opportunities for all par- enough to benefit.
ticipants, both trainees and supervisors. In another What guideposts can therapists employ to iden-
case, a senior forensic psychiatrist was asked to con- tify the need for consultation? Some have already
sult about the dangerousness of a former patient been discussed as therapist risk factors: illness or
who was a possible stalker. Unraveled, the case changing life circumstances, feelings of specialness
proved to be one of a patient who began to experi- about the patient or the tendency to make excep-
ence erotic feelings for his female therapist—feel- tions, early boundary incursions and crossings, and
ings that she did not know how to handle. Two so on. Other signs of boundary problems may in-
successive layers of senior supervisors could not deal clude the feeling of being solely responsible for the
with this issue either, and the therapist terminated patient’s life; the feeling of being unable to discuss
the psychotherapy on their recommendation. In the case with anyone because of guilt, shame, or the
reality, the baffled patient had taken to hanging fear of having one’s failings acknowledged; and the
about the clinic trying to get a straight answer about realization that one has let the patient take over the
what had happened— hence, he was a “stalker.” management of his or her own case. Finally, noting

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This vignette underscores the importance of hav- that a patient is provoking the therapist to cross
ing supervisory resources able to handle dynamic boundaries would be an excellent trigger for con-
issues at different points in the course of treatment. sultation.
Supervision provides the ideal setting for emphasiz-
ing and clarifying to the trainee how boundary is- CONCLUSIONS
sues inevitably arise in clinical work and how they
may be managed successfully. Boundary questions Boundary problems are universal concerns, not
commonly evoke countertransference issues, which merely the character defects of bad apples in the
may also be profitably explored in the protected professional barrel; nor are they relevant only to
supervisory context, as well as in the clinician’s per- those doing psychoanalytically oriented psycho-
sonal therapy. Supervisors’ openness to seeking therapy; nor are they confined to the offices of the
consultation presents another learning opportunity private practitioner. We have presented an over-
for trainees about the complexities of the work. view of characteristics of the patient and of the psy-
chotherapist that may predispose to serious disrup-
tions of the therapy process. Clinicians young and
CONSULTATION
old, and in all settings, must overcome their under-
In a grim paradox, consultation—which would standable but damaging reluctance to fully examine
often make possible the solution of a therapeutic this topic in every setting— didactic, training, con-
boundary problem—is all too often scanted, for sultative, and supervisory. Here we have tried to
reasons deriving from the same therapeutic knot initiate that process and provide an overview for
that first produced the boundary problem. As noted trainees and early-career and senior practitioners.
above, therapists should consistently maintain a We have done so because history teaches the hard
low threshold for seeking consultation and should lesson that this matter must be reviewed and revis-
respond positively when a patient requests it and ited at least as often as the Physicians’ Desk Reference,
welcome the occasion for both clinical and risk- and for the same reason: the welfare of the patient
management reasons. Therapists may refuse con- and the serious and often tragic consequences of

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NORRIS ET AL.

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NOTES

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