ASEEM KUMAR

AK GHAZIABAD 201206
aseemkumar.mustang@gmail.com/8860770487

Summary
Versatile Senior Executive knowledgeable about sales, operations and personnel management. Successful at
stepping into diverse positions and making immediate positive contributions.

Skills

 Procedure Implementation
 Travel Coordination
 Operations Oversight
 Performance Improvement

Experience

Executive|Concentrix Daksh Services India Pvt Ltd. (Gurugram|Jun 2015-Jan 2016)

 Provided prompt and courteous service to customers via phone, email, and chat.
 Resolved customer complaints in a timely manner while maintaining professional attitude.
 Processed orders accurately and efficiently in accordance with company policies.

Senior Executive|Ienergizer It Service Pvt. Ltd. (Noida|Jun 2018-Mar 2020)

 Resolved customer complaints in a timely manner while maintaining professional attitude.
 Provided prompt and courteous service to customers via phone, email, and chat.
 Assisted with customer inquiries related to product information, order status, returns and exchanges, billing issues
and more.

Senior Executive|Ienergizer It Service Pvt Ltd. (Noida|Jun 2021-Apr 2023)

 Analyzed game performance metrics and identified areas of improvement.
 Collaborated with cross-functional teams to develop creative solutions for complex problems.

ACADEMIC QUALIFICATION
 High School passed in 2010 from ICSE Board.
 Intermediate passed in 2013 from CBSE Board.
 Pursuing BCA from IGNOU University.

PERSONAL PROFILE
 FATHER’S NAME : Mr. ANIL KUMAR
 DATE OF BIRTH : 30/09/1993
 NATIONALITY : INDIAN
 GENDER : MALE
 MARITAL STATUS : UNMARRIED
 LANGUAGE KNOWN : HINDI & ENGLISH

DATE :
ASEEM KUMAR

PLACE :