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Kel 2 Al-Eqab & Ismail 2011 Contingency Factors and Accounting Information System Design in Jordanian Companies
Kel 2 Al-Eqab & Ismail 2011 Contingency Factors and Accounting Information System Design in Jordanian Companies
Kel 2 Al-Eqab & Ismail 2011 Contingency Factors and Accounting Information System Design in Jordanian Companies
Abstract
This paper examines the relationship between three contingency factors and the sophistication of
AIS design. Questionnaires were distributed to 220 companies listed on Amman Stock Exchange,
Jordan. The results reveal significant and positive relationships between four dimensions of IT
sophistication and AIS design, and between two dimensions of business strategies and AIS design.
However, no significant relationship was found between environmental conditions and the
sophistication of AIS design. Interestingly, findings from this study reveal managerial IT
sophistication, informational IT sophistication and functional IT sophistication are more important
than technological sophistication in influencing AIS design. On the other hand, cost leadership
strategy was found to be more important than innovation differentiation strategy in influencing AIS
design. Overall, cost leadership strategy appears to be the most important factor that influences the
sophistication of AIS design. Findings from this study imply that the sophistication of AIS design
can be achieved by investing not only in the technological aspect of IT implementation but more
importantly its managerial, informational and functional sophistication. Findings from this study
have deepened current understanding of AIS design and its influence factors, and provided useful
insights into the sophistication of IT development in Jordan. More importantly, it opens up
possibilities for further studies of AIS in Jordan and other Middle East countries, and on a global
basis.
Copyright © 2011 Mahmoud Al-Eqab and Noor Azizi Ismail. This is an open access article distributed under
the Creative Commons Attribution License unported 3.0, which permits unrestricted use, distribution, and
reproduction in any medium, provided that original work is properly cited. Contact author: Mahmoud Al-Eqab,
e–mail: aleqab740@yahoo.com
IBIMA Business Review 2
much broader perspective with added comparing the results of previous studies.
emphasis on the economies of business Firstly, IT researchers have used different
operations and strategic management (Ismail measures of IT sophistication. Most IT-
and King, 2005). related studies also focused on the
technological dimension IT sophistication
Traditionally, AIS tended to mirror while neglecting other IT dimensions such as
historically developed manual accounting informational, functional and managerial
processes (Ismail and King, 2005). Therefore, sophistication (Ismail and King, 2007).
traditional AIS were unable to adapt to Recognizing the importance of IT to business
change, to support critical business and accounting, accounting researchers have
processes and models, and to satisfy users’ also investigated several IT-related issues.
information requirements, which are While early AIS studies focused on the impact
constantly changing over time. Modern AIS, of general IT on accounting and the roles of
however, can generate various types of accountants, more recent AIS studies focused
information including accounting and non- on the impact of more sophisticated IS such
accounting information to assist as ERP on the role of accountants (Rom and
management manages short-term problems Rohde, 2006). However, as suggested by
and integrates operational considerations Hunton (2002), most of AIS studies are very
within long-term strategic plans (Mitchell et descriptive in nature and therefore, fail to
al, 2000). Reviews of both accounting and IS reveal in a meaningful way the relationship
literature indicate that IT-related issues have between IT and AIS and its impact on
long received the attention of both organizational performance.
accounting and IS researchers. IT-related
researches have evolved over the last three Reviews of AIS literature also indicate that
decades from IT adoption and IT most AIS studies have incorporated
sophistication issues to IT alignment and IT contingency factors such as organizational
value delivery issues. One of the main issues structure, business strategy, and
with respect to IT is the impact of IT on environmental condition in their research
organization (Shin, 2001) especially, its model but have neglected the influence of IT
performance. For example, many scholars on AIS design. Furthermore, the few studies
have begun to speculate that employees’ that have examined the relationship between
underutilization of such modern IS may AIS design and IT have defined IT in a narrow
result in the failure to gain the expected perspective (Ismail, 2004). Similar to IT
success of such implementations and hence, researches, these studies viewed IT from the
threatens the long-term viability of such technological perspective only but failed to
systems (Jasperson et al, 2005). incorporate other perspectives of IT
sophistication such as informational,
Following this, many IT researchers have functional and managerial. Hunton and
attempted to explain the benefits IT will Flowers (1997) suggested that a more
bring to the organization. Several studies that comprehensive AIS study is needed to
have adopted the contingency approach have explain the relationship between IT and
suggested that IT needs to be aligned with accounting and its subsequent impact on
other contingent factors to have a real impact organization in general and
on organization. The alignments between accounting/accountants in particular.
contingency factors such as business Furthermore, most of previous IT/AIS
strategy, organizational structure, and studies were conducted in developed
strategic IT management have been found to countries (Ismail and King, 2005). Very few
have significant impacts on organizational of such studies have been carried out in
performance (Chang, 2001). Another issue developing countries especially in the Middle
with respect to IT is the difficulty in East.
3 IBIMA Business Review
Due to the continuous flow of considerable (Murrar, 2003). Despite this, the Jordanian
amount of empirical studies which government with the strong support from
investigate the contingency factors and the King of Jordan has recently invested quite
accounting and/or IS and indicates the heavily in IT development with the hope to
importance and vitality of this theory, this be a leader among the Arab countries
study is theoretically and empirically (Nasereddin, 2006). Therefore, a
constituted upon contingency theory which comprehensive AIS study which incorporates
has long been applied in both accounting and both IT and accounting issues could
information system disciplines (Chenhall, contribute to further understanding of the
2003). The contingency theory suggests that IT-related issues such as the combined effect
an organization's structure is based on of contingency factors including IT on AIS
contextual factors such as environmental design, not only in Jordan but also other
conditions, business strategy, organizational developing countries.
structure, production technology, and
management style (Ismail and King, 2004). Findings from this study could explain not
only the sophistication of IT adoption among
The above discussions relating to the Jordanian companies but also the influence of
evolution of IT and its subsequent impact on other contingency factors on the AIS design
accounting profession have raised several of adopting companies. This is important as
interesting issues that need to be carefully even though AIS users could now generate
addressed, particularly among developing and use accounting information in a more
countries like Jordan. Jordan, unlike other strategic way, lack of understanding of
Middle East countries, is a small country with available technology and contemporary
very limited natural resources. IT accounting information that could be
development in Jordan is also under- generated by the technology would hamper
developed compared to developed countries the benefits of IT implementation.
and even some developing countries
Environmental Condition
IT Sophistication:
1. Technological
2. Informational AIS Design
3. Functional
4. Managerial
Business Strategy
1. Cost leadership
2. Innovative differentiation
and integration of these applications business advisor. Due to the nature of their
(Raymond and Pare, 1992). Targowski and work, Elliot (1992) argued that accountants
Tarn (2007) concluded that the beneIits of understand the business process better than
the IS implementation has something to do others. Therefore, accountants’ active
with a concept of the application portfolio. participation in the IS implementation would
Use of advanced applications such as order contribute to better or more sophisticated
entry, budget variances, production AIS implementation because they will be able
variances, budgeting, production planning to provide significant inputs and suggestions
and control, and activity-based accounting to the AIS design to the advantage of the
leads to more available and more quickly organizational performance. Hence, the
retrieved information. Hence, it is expected hypothesis can be stated as follows:
that firms with more sophisticated
informational applications will have a higher H3: There is a positive relationship between
degree of AIS design, which leads to the functional sophistication and the
following hypothesis: sophistication of AIS design among Jordanian
listed companies.
H2: There is a positive relationship between
informational sophistication and the • Managerial Sophistication and AIS
sophistication of AIS design among Jordanian Design
listed companies.
The term managerial sophistication has been
• Functional Sophistication and AIS employed in the literature in various ways
Design such as top management support, IT
investment, IT adoption process, control of
Researchers have used various dimensions IT, and evaluation of IT (Raymond and Pare,
such as decisional level and user 1992). The most dominant dimension found
participation to represent functional to have implication on IT implementation
sophistication (Raymond and Pare, 1992). was top management commitment.
Choe (1996) found a significant positive Considering the amount of resources such as
relationship between user participation and financial and human effort invested in IT
AIS design. User participation in IS project among large businesses, commitment
development such as participation in from top management is crucial to ensure
programming, participation in system successful IT implementation such as AIS. In
maintenance and problem solving, addition, top management can determine the
elaboration of development schedule, success or failure of computerization projects
elaboration of development budget, and because they play a dominant role in IS
training of new users on available system can planning especially, financial resource
help in the design of AIS by providing ways planning (Lin et al, 2007). In the context of
on how to improve and produce accounting AIS, top management with IT knowledge are
systems that can avoid incorrect in a better position than those without this
administrative transactions. Eventually, user knowledge, because they can understand the
participation can improve the performance company’s AIS design and then use their
of system design quality by aligning the knowledge in IS development planning to
system to fit the various needs of the match the company’s information needs.
organization. Zeffane et al (1998) also stated Therefore, it is expected that in companies
that the degree of user participation was where the top management highly
found to have a significant effect upon the participate in IS development and planning
quality of data such as accuracy, timeliness, more sophistication in AIS design will be
and completeness of data. With the advent of accomplished. Hence, the hypothesis can be
modern technologies, the role of accountant stated as follow:
has shifted from number crunching to
IBIMA Business Review 6
gain competitive advantage and increase decisions relating to the strategy (Bolon,
market share (Husted and Allen, 2006). That 1998). Therefore, this study proposed the
means the cost efficiency gained in the whole following hypothesis:
process will enable a firm to mark up a price
lower than competitors for longer time H7: There is a positive relationship between
which ultimately could not match such a low innovative differentiation strategy and the
cost base. These competitive advantages sophistication of AIS design among Jordanian
gained by adopting cost leadership strategy listed companies.
lead us to know what is the features
acceptable is to many customers and in turn Research Methodology
put these features into IT team regards avoid
the variances in next business process. The focus of this study was the relationship
However, costing information needed by between contingency factor and AIS design.
managers to make effective decisions rely on To achieve this, a mail questionnaire survey
the sophistication of AIS design (Bolon, was carried out to gather the data. As at 30th
1998). Therefore, this study proposed the June 2008, Amman Stock Exchange (ASE)
following: provides a total of 260 addresses of listed
companies. Forty addresses were used for
H6: There is a positive relationship between the pre-test and pilot test, and the remaining
cost leadership strategy and the 220 were used for the main survey. The
sophistication of AIS design among Jordanian questionnaire was refined in three stages:
listed companies. pre-testing with academics and research
students, pre-testing with companies’
• Innovative Differentiation and AIS accountants, and pilot testing with
Design companies’ accountants. The pre-test aimed
to clarify the wording of both the
Innovative differentiation strategy is another questionnaire instructions and questions,
widely used strategy by previous whilst the pilot test attempted to examine
contingency studies. This strategy aims to patterns of respondents’ answers and thus
emphasize the uniqueness of a product as their understanding of the questionnaire. The
perceived by the customers. In other words, questionnaires were addressed to the
the strategy is aimed at the broad market accountants of the companies. Accountants
that involves the creation of a were chosen to be the respondents of this
product/service perceived throughout its study because they were more likely to have
industry as unique. The company or business valid perceptions of the AIS design adopted
unit may then charge a premium for its by the companies.
product. Differentiation is a viable strategy
for earning above average returns in a Measurement of Variables
specific business because the resulting brand
loyalty lowers customers' sensitivity to price. There are four main variables used in this
Increased costs can usually be passed on to study. The measurements of the constructs
the buyers. Kim and Mauborgne (2004) were adopted from previous studies. For
suggested that a differentiation strategy is example, the measurement of IT
more likely to generate higher performance sophistication constructs are based mainly
because differentiation creates a better entry on Ismail and King (2004), who validated an
barrier. However, similar to cost leadership instrument originally developed by Raymond
strategy, the innovation differentiation and Pare (1992). The measure of strategic
strategy can only be effectively planned and choice, on the other hand, is adapted from
implemented via sophisticated AIS design. Paopun (2000), which focused on two
Only sophisticated AIS can supply business strategies, cost leadership and
information to help managers make effective innovative differentiation. Questions for
IBIMA Business Review 8
The objective of this study is to examine the There are two important implications from
factors that influence AIS design in the the findings of this study. First, companies
11 IBIMA Business Review
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