Fujitsu's Image Solution 201410

Fujitsu’s Image Solution
October 2014
Fujitsu Limited
Fujitsu Frontech Limited
FUJITSU CONFIDENTIAL 0 Copyright 2014 FUJITSU LIMITED & FUJITSU FRONTECH LIMITED. All rights reserved.
Introduction of Fujitsu
Who we are
Japan’s largest IT services provider and
No. 4 in the world. *
We do everything in ICT. We use our

experience and the power of ICT to shape the
future of society with our customers.
162,000 Fujitsu people support customers in

more than 100 countries.
FORTUNE named Fujitsu as one of ‘the World's

Most Admired Companies‘ for a second
consecutive year.
*Source: Gartner, 2013 IT Services Vendor Revenue.

" Market Share: IT Services, 2013" 31 March 2014(GJ14173)
Worldwide IT services Market share by revenue
Reference
2013 「Corporate Profile2014」
Rank Company Share Revenue (USM$)
1 IBM 6.1% 56,768

2 Hewlett-Packard 3.5% 32,497
3 Accenture 2.9% 27,014
4 Fujitsu 2.3% 21,216
5 Deloitte 2.3% 21,212
Others 82.9% 777,751
TOTAL 100.0% 936,458
Source: Gartner, " Market Share: IT Services, 2013" 31 March 2014 (GJ14175)
Revenue by sector – FY 2013
Device Solutions Others
• LSI ¥57.4 billion
• Electronic Components 1.1% US$557.5 million
• Others
¥600.2 billion 12%

US$5.8 billion
Technology Solutions
• Services
22.4% 64.5% Solutions
Ubiquitous Solutions System Integration
Infrastructure Services
• PCs/Mobile Phones
• Mobilewear • System Platforms
• Others System Products
Network Products
¥1,125.4 billion
US$10.9 billion ¥3,243 billion
US$31.5 billion
Note: Consolidated Net Sales by Business Segment, Including Intersegment Sales.

Percentage breakdown for each segment is calculated as segment’s net sales / total consolidated sales before
elimination of intersegment transactions.
US$1=103yen, the approximate closing rate on March 31, 2014.
FY 2013 is fiscal year ended March 31, 2014.
Fujitsu's New Approach
- New value from information -
 Derives "Usable Knowledge" from massive amounts of data
 Assists Big Data analysis with "Curator"
 "DataPlaza" enables organizations to use both internal and external data
at a higher level
 Promotes the enhanced use of "Open Data"
Fujitsu
Manufacturing Government
and
municipality
Wholesale, retail, Finance and

transport insurance
Medicare and Energy

welfare
Agriculture, forestry, fisheries Education and schools
Innovation of Distributed Infrastructure
- Giving customers new findings by utilizing Big Data -
Promotes coupons to offer credit Grasps the facts of the business by figuring
transactions by analyzing purchases and out products and money flow from ABL,
other financial activities CMS and others
Visualization and analysis of business flow
Grasps explosively increasing data, and makes best proposals to customers
Twitter
The PC or smartphone will work as a

Determines credit risk from multiple viewpoints concierge for customers by using natural
like SNS, Website and newspaper information language analysis technologies
Fujitsu's New Approach
- Mobility and Empowerment -
 Human centric mobility supports people's decisions and actions
 Mobile device development focusing on "People"
 Work style transformation with mobile devices
 Launch of a cloud-based service platform for corporate customers
"FUJITSU Cloud PaaS Mobile Suite"
 Augmented Reality technology and wearable devices to expand ICT
application areas
Work Style Innovation
- Realizes an environment that enables the maximum utilization of potential powers -
Every sales person will play as a "sales Gives attractive presentations to customers
branch" using a tablet that is equipped with by utilizing leading-edge ICT
branch functions
Realizes a work style that allows diversity and efficiency to coexist by using ICT
Eliminates hidden waste in daily activities such

Accesses the office from anywhere as wasted paper and inefficient
Assists diverse work styles communications
Working with world class customers
Retail Financial Services Transport & Logistics Utilities
Public Sector Manufacturing Communications Health
Introduction of Fujitsu Frotech
Company Profile
 Name ：FUJITSU FRONTECH LIMITED
URL：http://www.frontech.fujitsu.com/
 Established :November 9, 1940
[Listed on the 2nd section of the Tokyo Stock Exchange (since February 1988)]
 Capital :8,457.5 Million Yen (as of March 2014)
 Representative director :
Chairman and director :Mitsuhiro Ebihara
President and Representative director :Bunmei Shimojima
 Sales :107,913 Million Yen (Consolidated, FY2013)
 Headquarters :1776 Yanokuchi, Inagi-city, TOKYO, JAPAN
 Employees :3,184 (Consolidated, as of March 2014)
 Main offices :Niigata Plant, Omiya Solution Center,
Kumagaya Service Solution Center,
Shiodome Office, Omori Office, Kansai Branch
Tohoku Branch, Chubu Branch and Kyushu Branch etc.
Subsidiaries and Global Offices
FUJITSU FRONTECH (SHANGHAI) LIMITED

(FFTS) FUJITSU FRONTECH NORTH AMERICA INC.
Development, sales and (FFNA)
maintenance of Development, manufacturing
mechanical components, and sales of retail systems,
sales of display systems and sales of mechanical
components
Headquarters
Madrid Representative Office
Market research
and sales support Japan
of financial terminals
FUJITSU FRONTECH SYSTEMS LIMITED
Development of software and provision of solutions
TOTALIZATOR ENGINEERING LIMITED
Maintenance, operation support, and installation
FUJITSU DIE-TECH CORPORATION work at public racing systems
OF THE PHILIPPINES LIFE CREATE LIMITED
(FDTP) Welfare programs, facilities management and
logistics operations
Manufacturing and sales
of metal molds and
mechanical components
Main four Segments of Fujitsu Frontech
Pursuing Ease of Use and Credibility from

the Customer’s Point of View
 Automated teller machine (ATMs)
 Mechanical components
 ATM / financial solutions Financial
Supporting the Creation of
 Banking systems Segment Vibrant Establishments
 Palm vein authentication devices
with New Technology
and Expertise
 POS systems and Self-
Providing Support over Service Main four Segments Retail checkout systems
 Mobile handheld terminals
the Entire Life Cycle of Segment of Fujitsu Frontech Segment  RFID tag readers / writers
Our Products and Systems  Retail solutions
 ATM total outsourcing services

 ATM services for stores
Help desk services

Installation of store systems / Operation
Industrial Supporting Social Infrastructure with

support services /Public Reliable Technological Strength
 Cloud services of POS systems for mass Segment  Equipment for public racing
retailers
 Large-scale LED display systems
 Display systems for medical institutions
 Bidding systems for use at used car auction
house
 Industrial / Public / Infrastructure solutions
Products & Services (Financial Business)
* These products are sold in Japan only.
 Automated teller machine(ATM)*
 Banking terminals*
 Palm vein authentication devices
 ATM/Financial solutions* ATM*
 Bill dispensing unit (BDU)
 Bill recycling unit (BRU)
 Ticket printers for airports Palm vein authentication device

Baking terminal*
Bill dispensing unit Bill recycling unit Boarding pass printer

Products & Services (Retail Business)
 POS systems
 Handheld terminals
 Mobile payment terminals
 RFID tag, readers/writers POS terminal (All-In-One type) POS terminal (modular type)
High pressure washable

UHF RFID tag
Handheld terminals
Business Tablet Self payment system
Products & Services (Industrial/Public Business)
 Totalizator terminals*
 Public display systems*
 Auction systems*
 Metal molds and Processed Totalizator terminal* Cashless terminal*
parts with high-precision

cutting*
Large-scale LED display system*
Ebina-shi image character Ebinya
Full color LED display* Flight information display system

Auction system for used car*
Products & Services (Service Business)
 ATM services for stores*
 ATM outsourcing services*
 POS help desks*
 Retail maintenance service*
ATM services for stores*
ATM partnership center (Outsourcing services for ATM)* POS help desks*
Fujitsu’s Image Solution for the
Finance Industry
Objective
 Fujitsu Frontech would like to present an overview of an image solution.

 This solution is currently available for financial institutions in Japan, however
we plan to broaden availability to the global market in the future.
 The purpose of this presentation is to determine whether there is currently a
need for such an image solution among financial institutions in Malaysia.
The benefits and business cases of the solution shown on the following slides are examples
from financial institutions in Japan.
Overview of Fujitsu’s Image Solution
Fujitsu’s image solution allow you to quickly browse scanned documents on demand from anywhere in a branch or at
head office after electronic data has been created by scanning paper documents, such as application forms and
request forms, that are submitted at a branch.
 Simultaneously scanning  Verification and data entry tasks that can take a  Stored by adding a digital
multiple documents long time are processed in a distributed manner signature to document
 Workflow processing handles tasks such as images (optional)
rejections/revisions
Store the document images
Workflow and search keys
Forward
documents
Scan documents Data entry Verification

Convert paper-based documents Enter the search key for each Check for any errors in the items
to images using a scanner item and link to the document entered manually
Digital Signature
e.g.  Account opening application forms image Reject incorrect items
e.g.  Account numbers Document image storage
 Deposit and withdrawal slips
 Transfer request forms  Customer numbers
 Checks
Search result list Document image displayed
Online searching is available via

a search key. An image of the
target document is then
displayed on the screen.
Web searching and browsing
Data Entry and Storage
In the past, transactional documents accepted by the branch office were forwarded to the back office. Manual tasks
such as data entry, verification and approval were performed by checking and circulating paper-based documents in
the back office. These paper-based documents were then transported to a warehouse.
By using Fujitsu’s image solution, financial business processes can be performed by viewing an image of the
document on a screen, without the need to circulate paper-based documents. These document images are stored on
a server.
Data Entry and Storage
Circulate
Before
Circulate
Receive Data entry Reject Verification and approval Delivery Warehousing
Fujitsu’s Image Solution
Circulate
After
Storage
Circulate Reject
Receive Data entry Server storage
Verification and approval
* Paper-based documents are stored in a warehouse after an electronic version is uploaded to the server.
Browse Documents
In the past, when original transactional documents were required, the branch office would call the warehouse to
order the documents needed. The originals would then be sent to the branch office via fax or courier.
By using Fujitsu’s image solution, documents can be searched for from a PC in a branch office and the image of the
target document can be viewed on the screen.
Browse documents
Phone requests
Before
Order paper-based ＯＲ
documents by phone Warehousing
Fax transmission Courier documents
Order original documents
Fujitsu’s image solution
Search and browse

After
Documents
Online searching stored on a
and browsing server
Features of Fujitsu’s Image Solution
In addition to the basic functionality already described, the following features are available.
Thumbnails Image cursor
Thumbnail display
During data entry, the documents being processed are
displayed as thumbnails.
It is possible to cross check and correct documents flagged
by the system, and re-order the thumbnails.
Image cursor
To streamline data entry, the image cursor function can be
used on the document image as a guide to highlight the
location of the fields to be completed and verified.
Masking
Masking
During data entry, personal information on document images
can be hidden using the masking function.
When browsing, the private information is concealed by a
black box.
Features of Fujitsu’s Image Solution
Character recognition
When the system automatically recognized the character on the document image, if the character that
had been entered was in contact with the character frame, extraction of character part did not work until
now and character recognition was failed. (Prior technology)
In this solution, by utilizing the color image (Patent pending technology) even if the character frame and
filled character is in contact, extraction of character part and character recognition will be possible. (New
technology)
【Prior technology】【New technology】

Extraction of the character Extraction of the character
Image correction Image correction
frame frame
Removal of the character Removal of the character

Because gradation frame frame
of character frame
and the characters
Recognition was successful
are the same,
it is not possible to Recognition was failed
extract the part that
crosses the character
frame.
Common Customer Issues and Fujitsu’s Solution
The following issues can arise from paper-based documents and can be solved using Fujitsu’s image
solution.
Challenges of paper-based storage
Search Storage Security
！？
 Hard to find target  Storage requirements for  Lost documents

documents paper-based documents  Information leakage
 Warehoused originals increases daily  Identity of those
take time to retrieve viewing the documents
(no real-time access) ☞ The risk of loss and leakage is
reduced as paper-based documents
☞Using a search key via a ☞As document images can do not need to be transported
browser enables fast search be viewed online 24x7, the ☞ The viewers of each document image
is tracked in the audit log
and display of target originals do not need to be ☞ A digital signature provides proof
document images stored in branch offices that the document has not been
tampered with (optional)
Fujitsu’s image solution solves these issues!

System Configuration Example
The following is a sample system configuration of our image solution.
The system can be flexibly configured according to the customer's processing volumes.
Registration client Web/AP server DB server

Application
Package
(Applet)
Application
Middleware Package Database
(Java) Management
Scanner Windows System
Intranet
Middleware
Search and browse client Linux Linux

Internet
Explorer
Windows Database
Image Solution Application Package
Companies Using Fujitsu’s Image Solution
The following table lists the number of financial institutions in Japan that are using Fujitsu’s image
solution. Our image solution holds the leading market share for Japanese banks.
Classification No. of Users
Top five major banks 5 / 5 banks
Regional banks 34 / 105 banks

Leading property and casualty insurance (1)
Other institutions Leading securities company (1)
Case Study 1 - Major Bank
This project involved the registration of scanned documents by branch offices, and the transportation
of large volumes of paper-based documents combined with an intensive registration process. From
2009, the registered documents were available online from all terminals in the bank network.
Document image transfer and storage

Scan / Input
Branch
Document inspection
Branch office server Operations center
offices Electronic filing
Data storage
Transport documents Scan Entry and verification
z
Search and browse
Intranet
Solution
☞The scanned and processed document images from 200 branch offices are centrally stored in the
operations center.
Benefits
☞As the stored document images can also be viewed from other branch offices, originals no longer need to
be faxed or transported by courier.
☞Reduced storage requirements (floor space, filing cabinets, etc.) in the office and less paper-based
documents being stored.
Case Study 2 - Leading Property and Casualty Insurance Company
In 2006, paper-based taxation documents amounting to 40 million per year (insurance application
forms, etc.), which were previously stored in an external warehouse, were intensively digitized
before being discarded. This will result in a 30% cost reduction over 10 years.
Warehouse Document inspection and digitization office Datacenter

Transport documents
Metadata
Document inspection
Intranet
Data storage
Search and browse
Scanning / entry and verification Data
Digitization of paper- media
based documents
Around 3.4 million copies a month

(An average of 170,000 copies per day)
Solution
☞ Centralized digitization of documents, such as insurance application forms, allowed for the disposal of an
enormous volume of paper-based documents that no longer needed to be stored.
Benefits
☞ Paper-based documents were discarded, resulting in reduced storage costs for digitized document images.
☞ Scanned documents can be viewed from various sites at any time via a browser.
☞ The risk of losing documents or information leakage is reduced as the transport of documents and fax
transmission to various sites has become unnecessary.
Fujitsu Financial Solution
Image Data Integration Infrastructure (ImageDataIntegrator)
Channel Solutions
 This solution integrates the image infrastructures (databases), which are constructed for each
business system, into the high-reliability infrastructure of FBC-eX. It totally optimizes image
management and operations in back-office activities to aim at ensuring high security and
improving convenience and efficiency.
Features Image Data Integration Infrastructure
 Realizing efficient back-office jobs Centralized Operation Center

 Allows to browse digital form image from
anywhere, regardless of storage locations of Customer
Credit trans
actual paper forms information
management
management
All purpose Loan
 Easing workload in sales branches filing management
Credit
 Enables to concentrate verification, data entry and Change transfer
notifications request
approval operations into a center, and reduces Contracts,
Agreements
branch spaces and headcount etc.
Fund Transfer
Seal imprint
system Remittance
Subsystem linkage function
request Seal imprint archive
 Total optimization of image data
management Image data integrated
 Enables to refer to slips or forms (saved as image infrastructure
data) for post-queries or audit check
 Enables to collectively search image data stored Sales
branch
by each customer (such as certificates and various Transaction Customer
slip identification system
contracts and transaction slips)
FBC-eX high reliability infrastructure
31 Copyright 2014 FUJITSU LIMITED & FUJITSU FRONTECH LIMITED. All rights reserved.

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Fujitsu’s Image Solution

We do everything in ICT. We use our

162,000 Fujitsu people support customers in

FORTUNE named Fujitsu as one of ‘the World's

*Source: Gartner, 2013 IT Services Vendor Revenue.

Rank Company Share Revenue (USM$)

1 IBM 6.1% 56,768

¥600.2 billion 12%

Note: Consolidated Net Sales by Business Segment, Including Intersegment Sales.

Wholesale, retail, Finance and

Medicare and Energy

Agriculture, forestry, fisheries Education and schools

Visualization and analysis of business flow

Grasps explosively increasing data, and makes best proposals to customers

The PC or smartphone will work as a

Eliminates hidden waste in daily activities such

Public Sector Manufacturing Communications Health

FUJITSU FRONTECH (SHANGHAI) LIMITED

Pursuing Ease of Use and Credibility from

 POS systems and Self-

 ATM total outsourcing services

 Automated teller machine(ATM)*

 Palm vein authentication devices

 ATM/Financial solutions* ATM*

 Bill dispensing unit (BDU)

 Bill recycling unit (BRU)

 Ticket printers for airports Palm vein authentication device

Bill dispensing unit Bill recycling unit Boarding pass printer

 Mobile payment terminals

High pressure washable

 Public display systems*

 Metal molds and Processed Totalizator terminal* Cashless terminal*

parts with high-precision

Large-scale LED display system*

Ebina-shi image character Ebinya

Full color LED display* Flight information display system

 ATM services for stores*

 ATM outsourcing services*

 POS help desks*

 Retail maintenance service*

ATM services for stores*

 Fujitsu Frontech would like to present an overview of an image solution.

Scan documents Data entry Verification

Search result list Document image displayed

Online searching is available via

Data Entry and Storage

Receive Data entry Reject Verification and approval Delivery Warehousing