Professional Documents
Culture Documents
Reviewer Purcomm
Reviewer Purcomm
Reviewer Purcomm
Human Relation Versus Human Resources individuals with emotional needs. Satisfying these
• Maslow’s hierarchy of needs is a motivational theory needs leads to higher productivity.
in psychology comprising a five-tier model of • Communication: Emphasis on open
human needs, often depicted as hierarchical levels communication, teamwork, and understanding.
within a pyramid. − Need for attention
• The five levels of the hierarchy are physiological, − Social interaction
safety, love and belonging, esteem, and − Individual achievement
selfactualization. − If management pays attention to these, worker
• Lower-level basic needs like food, water, and safety productivity will increase
must be met first before higher needs can be HUMAN RESOURCES
fulfilled. • Acknowledges contributions of the classical and
human relation approaches to organizing.
• Recognizes that individual labor is crucial in
meeting organizational goals
• Recognizes that everyone has feelings and needs
Emphasizes employees’ cognitive contributions
HUMAN RELATION
Stage 2: Accommodation
"Breaking In". This stage begins the encounter with the
organization. Newcomers undergo initiation to their
tasks and to their workgroups with goals of changing and
reshaping inaccurate, unrealistic expectations.
1. Anticipatory Socialization
2. Organizational Entry Assimilation 3. Organizational Disengagement Exit
3. Organization Disengagement Exit refers to a state where employees feel disconnected,
uninterested, and unmotivated in their work and the
1. Anticipatory Socialization organization as a whole.
-the period before an individual actually joins an
organization GROUPTHINK
Groupthink is a psychological phenomenon in which
Two Types of Anticipatory Socialization people strive for consensus within a group. In many
A. Vocational Anticipatory Socialization cases, people will set aside their own personal beliefs or
Focuses on the preparation and learning that individuals adopt the opinion of the rest of the group. People who
undergo in anticipation of entering a certain profession are opposed to the decision or opinion frequently remain
or career field. quiet to keep the uniformity in the crowd
Fredric Jablin explained that there are five influential Signs of Groupthink
groups that affect our role anticipatory socialization: • Illusions of unanimous thinking - when member
family, media, peers, education, and previous think that they reached the consensus when everyone
organizational experience. comes to an agreement
• Illusion of morality - members believe that they are
B. Organizational Anticipatory Socialization unlikely to make wrong decisions
Is the process that a person seeks and gathers • Rationalization - is where members rationalize
information when looking for a new organization to join. threats to an emerging consensus.
Refers to how people prepare themselves for admission • Shared stereotypes - when members dismiss
into a particular organization or workplace. disconfirming information by discrediting its
sources. Self-censorship - member keep silent about
misgivings and minimize doubts
• Mindguarding - member protect a team from being CORRESPONDENCE
exposed to disturbing ideas Any written or digital communication exchanged by two
• Illusions of invulnerability - when members think or more parties
that teams past success will continue in the future. BUSINESS CORRESPONDENCE
• Direct Pressure - threating someone with different Written exchange of communication to support all
views business or office processes.
TYPES OF CORRESPONDENCE
FACTORS THAT CAUSE GROUPTHINK 1. Internal Correspondence
2. External Correspondence
Group Identity-When members of the group are similar Correspondence within the organization/office/
to one another. Members tend to think that their group is company:
strong or superior.
• Lends a meaning of definiteness to corporate
Low Knowledge- When they know that other members
policies.
are more smart, they are more likely to engage in
• Promotes understanding between the members and
groupthink.
departments
Leader Influence- Groupthink is more likely when
Correspondence with outsiders:
the leader has strong influence.
• Promotes image of the organization.
Stress- Members are placed under extreme stress and
• Clarifies its policies
moral dilemmas
• Keeps its legal entities intact
• Keeps its operations going
Groupthink Consequences and Potential Pitfalls
Purpose of Business Correspondence
• Blindness to potentially negative outcomes • Serving a notice
• Failure to listen to people with dissenting opinions
• Serving an order
• Lack of creativity
• Serving an instruction
• Lack of preparation to deal with negative outcomes Importance of Correspondence:
Overconfidence in decisions and inability to see
• Helps in maintaining a proper relationship.
other solutions
• Serves as evidence
• Resistance to new information or ideas
• Creates and maintains goodwill
• Not looking for things that might not yet be known
• Inexpensive and convenient
to the group
• Formal Communication
• Obedience to authority without question
• Helps in the expansion of business
Tips for avoiding groupthink
1. Encourage Different Views: Make it okay for
people to have different opinions.
2. Listen to Everyone: Everyone should have a chance
to speak up.
3. Question Ideas: Don't accept ideas without asking
questions or thinking them through.
4. Get Outside Input: Ask people from outside the
group for their opinions.
5. Rotate Leaders: Let different people lead
discussions to avoid one person's influence.
6. Look at All Options: Consider all possible choices
before making a decision.
7. Check Decisions: After deciding, review the choice
to see if it was the best one.
WHAT IS MEMO? Forms of Letters
Documents sent within an organization “in house” to • Inquiry Letter
pass along or request information, outline policies, • Cover Letter
present short reports, and propose ideas. • Acknowledgment Letter
HOW TO WRITE A MEMO? • Resignation Letter
• SUBJECT LINE: Write the focus and topic for • Complaints Letter
the subject line. • Adjustment Letter
• INTRODUCTION: Write one or two clear HOW TO WRITE A LETTER?
introductory sentences (What and Why) • Your language should be clear, concise, specific,
• DISCUSSION: Respond with the reporter’s and respectful;
questions. Make your information accessible by • Each word should contribute to your purpose;
applying highlighting techniques. • Each paragraph should focus on one idea;
• CONCLUSION: Conclude with either a: • The parts of the letter should form a complete
a. Complimentary Close- motivates readers and message,
leave them happy • Letter should be free of errors.
b. Directive Close-tells readers exactly what you
REMINDER!
want them to do next or provides dated action
• Think about the purpose and audience before
ADDITIONAL TIPS deciding on the correspondence type.
• Use parenthetical definitions for your audience. • Remember to always follow the 3 step writing
• Use simple words, readable sentences, and process: pre-write, write and re-write
specific details. • Ask your colleagues, or supervisors to assist
• Write in informal, friendly tone. you.
• Use proper grammar. Job Search Tips
WHAT IS E-MAIL? • Identify your target role and companies.
Messages distributed by electronic means from one • Set specific and achievable goals
computer user to one or more recipients via a network. • Learn in public and develop the personal brand.
• Apply, Reach out and follow up.
Although e-mails may have an informal feel, remember • Think creatively
that when used for business, it needs to convey • Prepare for interview.
professionalism and respect. • Make technology part of the job search plan.
• Salary negotiation.
HOW TO WRITE AN EMAIL? • Networking-interacting and engaging with people
• Recognize your audience for mutual benefits.
• Identify yourself • Write and rewrite resume and cover letter.
• Use the correct e-mail address Resume
• Write an effective subject line. A resume is a document used by individuals to present
• Keep the message brief their background, skills, and accomplishments to
• Organize your e-mail potential employers. It's essentially a summary of your
• Use highlighting techniques only when professional and educational experience, tailored to
necessary highlight the qualifications that make you a strong
• Proofread your e-mail candidate for a particular job.
• Practice netiquette. Writing resume
• Choose the Right Format
WHAT IS LETTER?
• List contact information
Brief messages sent to recipients that are often outside
• Create a resume summary or objective
the organization, printed on letterhead paper that
• Include work experience and achievements
represents the business or organization and are generally
limited to one or two pages. • Include education
• List skills
• Add any additional relevant sections
Curriculum Vitae Dossier Contents
A curriculum vitae (CV) is a comprehensive document Cover Page (Download Template)
outlining your educational and professional history, Section 1: Distinctive Contributions and Achievements
typically used for academic or research positions. Section 2: Nomination Letter
Section 3: Teaching Statements
Writing Curriculum vitae Section 4: Student Perception of Teaching/Instruction
Its parts typically include: (SPOT/SPOI scores)
1. Personal Information Section 5: Letters of Recommendation and/or Peer
2. Education Evaluations of Teaching
3. Professional Experience Section 6: Additional Documentation Required
4. Skills appendix: SPOT form
5. Publications
6. Awards and Honors Portfolio
7. References Also called a "career portfolio," "job portfolio" or
"professional portfolio," a work portfolio is a way to
COVER LETTER display a comprehensive collection of your best work to
A cover letter is a one-page document you send with potential employers.
your resume that provides additional information about
skills and experiences related to the job you're pursuing. Some jobs that require a portfolio include;
Cover letters are a documented letter structured in • Modeling
paragraphs which explains in detail why you're the best • Writing
fit for the job and company. • Photographer
• Graphic Designer
Types of Cover Letter • Artist
• Application Cover Letter • Interior Designer
• Referral Cover Letter • Videographer
• Letter of Interest • Computer Programmer
• Value Proposition Letter
What is the meaning of “Interview”?
How to write a cover letter in 6 steps An interview is a conversation between two people, the
1. Start with your header interviewer and the interviewee. During an interview,
2. Include a greeting questions are asked by the interviewer to obtain
3. Write an opening paragraph information from the interviewee.
4. Add a second paragraph What is the meaning of “Job interview”?
5. Finish with a closing paragraph Job Interviews are a process a person has to go through
6. End with a professional signoff to get a job he wants. Job interviews are usually face-to-
face interviews and it includes some paperwork.
TEACHING DOSSIER Advantages
A teaching dossier is a combination of documents- • Deep and free response
narrative descriptions of teaching, sample teaching • Ability to probe, follow-up and clarify
materials and teaching evaluations-that highlight and misunderstandings
summarizes the educator's teaching experience. • Flexible and adaptable
Provides an overview of your teaching Disadvantages
• Experience • Costly
• Ideas • May be difficult to summarize responses
• Practices • Possible biases
• Reception by students/colleagues
CLASSIFICATION OF INTERVIEWS
Sometimes called a Teaching Portfolio ACCORDING TO STRUCTURE
• A personal narrative about your relationship to 1. Structured/ Direct Interview- Also called
teaching standardized interviews as they are pre-planned to a
high degree of accuracy and precision.
2. Unstructured/ Open-Ended/ Indirect Interview- Interview Preparation
Not directed by questions or comments as to what 1. Reviewing the job description
the candidate should be asked. No set format is 2. Thoroughly researching the company
followed. 3. Thinking about what you will wear
3. Semi-Structured Interview- General set of 4. Planning your journey to the interview
questions are asked but the interview flow like a 5. Preparing for questions you will be asked
conversation and topics are covered as they come up. 6. Preparing your questions for the employer
CLASSIFICATION OF ADMINISTERING
INTERVIEW
1. One on One Interview- Single interviewer who
takes interview one by one. It can be structured,
unstructured, or semi-structured.
2. Sequential / Serial Interview- Applicant is
interviewed sequentially by several interviewers.
3. Panel / Committee Interview- A panel interview HOW TO CLOSE AN INTERVIEW
comprises more than two members interviewing a Express Gratitude
person for the hiring. Remember to maintain a confident and professional
demeanor throughout the closing process. Leaving a
DO'S AND DON'TS FOR AN INTERVIEW positive lasting impression can significantly impact the
DO’s interviewer's perception of you as a candidate.
1. Groom yourself well and show enthusiasm
2. Be polite, assertive and firm
3. Be genuine and truthful when you reply
4. Look into the eyes of the interviewer while talking to
him/her
DONT’s
1. Do not answer before the question has been
completed
2. Do not be rude or get into an argument with the
interviewer
3. Do not fiddle with your tie or pen
Designing Successful Documents and Visuals
4. Do not be unclear about your expectations from the
Document design is the process of choosing how to
job present all of the basic document elements so your
document's message is clear and effective.
The 5 Elements of Document Design
• Text/ Typefaces • Graphics • White Space
• Visuals • Color
Principles of Document Design Why typography is important?
Contrast-According to the principle of contrast, − Readability
different elements on a page should be formatted in − Hierarchy
distinct ways. That is, if things are different, they should − Brand Personality
be noticeably and obviously different. − Visual Appeal
Repetition-Repetition is the concept for providing visual − Consistency
consistency across a document. − Font-A font is a set of graphical characters or
Alignment-Alignment provides structure for a page and symbols, including letters, numbers, and punctuation
influences how a reader approaches the information marks, that share a consistent style and design.
presented; it also influences the order in which − Typeface- Typeface refers to a set of one or more
information is examined. fonts that share common design features. •Typeface
Proximity-The final principle of document design— refers to a set of one or more fonts, along with
proximity—means making sure elements th-at are more stylistic variations, such as bold, italic, and regular.
closely related to each other conceptually are more The important aspects of a typeface include:
closely positioned to each other on the page. − Style
− Weight
Characteristics of Successful Documents and Visuals:
− Size
• easy to read
− X-height
• easy to understand
− Character width
• simple yet concise
− Character spacing
− Font Size- In typography, font size refers to the size
Page Layout-Each of your pages needs to coordinate
of the characters in a text. It determines how big or
space and text pleasingly. Too much or too little of one
small the text appears. It's typically measured in
or the other can jeopardize the reader's acceptance of
points (pt), with one point equal to 1/72 of an inch.
your message. To design an effective page layout, pay
Justification and Alignment
attention to the following elements.
Alignment
− White Space-Part of a document that is blank
is how text flows in relation to the rest of the page (or
Academic writing, we use double-spacing to read
column, table cell, text box, etc.)
easily and for feedback.
Importance
In business writing, we use a single-spaced format with
− Alignment is crucial in design because it helps create
an added line of white space between paragraphs.
a visually appealing and organized layout.
− Proper alignment improves readability, makes
− Margin-amount of white space left around the
content easier to scan, and enhances the overall user
written text of a page
experience.
-to define where a line of text begins and ends
− Line length-Most readers find a text line of 10 to 14 − By aligning elements effectively, you can establish a
words, or 50 to 70 characters (depending on the type clear hierarchy, guide the user's attention, and create
size you choose),comfortable and pleasing to read. a sense of order and professionalism
-Excessively long lines that bump into the margins 4 Main Alignments
1. Left-aligned text is text that is aligned with a left
signal that your work is difficult to read.
edge.
− Column-Document text can be organized in either
2. Right-aligned text is text that is aligned with a right
single-column or multi-column formats. -Memos,
edge.
letters, and reports are usually formatted without
3. Centered text is text that is centered between two
columns, where as documents that intersperse text
edges.
and visuals (such as newsletters and magazines)
4. Justified text is text with straight edges on both sides
work better in multicolumn formats.
of the paragraph.
− Typography-is the art and technique of arranging
Justification
the letters and words so that the contents is
controls the spacing between words. A justified text
understandable, clear, and visually appealing to the
increases the space between words to fill the entire line
readers.
so that it is aligned with both the left and right edges.
Advantages
• It allows for alignment of text on both the left and − Be consistent in the way you print each type of head-
right margins. that is, center each head or align it flush with the left
• This creates a clean and professional look, especially margin.
in documents, presentations, and web pages. − Use larger type size for heads and subheads than for
• By using the justify key, the text is evenly text; major heads should be larger than subheads. If
distributed, enhancing readability and visual appeal. your text is in 10-point type, your heads may be in
• It also helps create a sense of structure and 16-point type and your subheads in 12- or 14-point
organization in the content, making it easier for the type.
reader to follow along. − To further differentiate heads from subheads, use all
Disadvantages capital letters, initial capital letters (capitalize the
• It can create uneven spacing and rivers of white first letter of each important word), boldface, or
space that hinder readability. italics.
− If you are using a color printer, consider using a
Indentation second color for major heads.
• In many documents, indenting is a good way to
distinguish the start of a new paragraph, especially Using Colors
when there is no paragraph spacing. in workplace documents is a good way to enhance
• It adds structure to your document by allowing you readability, break up long segments of text, and tie
to separate information. important ideas together.
Most Common Types of Indents Using Color Guidelines
1. First-Line Indents- indent only the first line of each • Estimate how color will look on the page
paragraph. • Make text colors contrast sharply with background
2. Hanging Indents- indent every line except for the colors
first line. It is commonly used in reference and • Use no more than 2-3 colors on a page, unless there
bibliography. are graphics
Why Indent? • Too many bright colors overwhelm the eye
• Large chunks of continuous text can be visually • Select "cool" colors
overwhelming and intimidating to readers. To avoid • Use colors that respect international readers
confusion, you can indent paragraphs, marking a Using Effective Visuals
brief pause in the text while maintaining its flow. • Use only when relevant to your purpose and
audience
Heading • Use in conjunction with written wark
• Headings clarify your organization and tell your • Experiment with different visuals.
readers what to expect in each section. • Use easy-to-read visuals
• Use headings to break content into chunks that are • Consider how they will look on the page.
easier to digest and understand. • Be prepared to revise and edit
• Keep your headings brief and informative so that • Take advantage of scanners.
you readers can use them as cues. Guidelines for Visuals
• Write in PARALLEL structure 1. Define your visual's purpose
Common Types of Heading 2. Note where you got the visual from.
• NOUN PHRASES can cover a variety of topics. 3. Put the visual in the right spot.
• QUESTIONS can evoke reader interest. 4. Give a quick intro to the visual.
• GERUNDS and -ing phrases can explain instructions 5. Explain what the visual shows.
or solve problems.
• IMPERATIVE SENTENCES can give advice or GRAPHS AND CHARTS serve the purpose of visually
directions. representing data to make it easier to understand and
Guidelines for formatting heads and Subheads analyze patterns, trends, and relationships. They are
− Insert white space between the sections to make commonly used in Business presentations, teachers’
room for the head. Leave at least two additional visual aids, research data analysis and more
spaces above and below a head to set it off from a
previous section.
Types of Graphs & Charts COMMUNICATION PROJECT PROPOSALS
Pie Chart - are used to represent the percentage or Proposal that outlines a project related to communication
proportion of the whole. or media, such as a social media campaign, a public
Area Chart - are ideal for showing cumulative data relations initiative, or a marketing campaign.
trends over time.
SUPPLEMENTAL PROJECT PROPOSALS
Asks for an increase in support for a proposal that has
Other Types of Visuals
already been funded.
Diagram - use visual symbols and annotations to
explain concepts, processes, or systems FORMAT OF THE PROJECT PROPOSALS (Main
Photographs - capture real-world scenes or moments to parts)
provide visual context or storytelling elements. 1. ABSTRACT/EXECUTIVE SUMMARY
Tables - organize and present data in rows and columns It is the important detailed summary or the overview of
for easy comparison or reference. what you are proposing. It is a condensed version of a
Icon - are simplified graphical representations used to longer piece of writing that highlights the major points
symbolize concepts, actions, or objects in a compact and covered, concisely describes the content and scope of the
recognizable form. writing
TimeLine - visually depict chronological sequences of PARTS OF AN ABSTRACT
events, milestones, or historical periods. a) The Problem Statement -It is 1 to 2 paragraphs that
state the problem need to be addressed.
b) Project Objective -Plan to achieve by the end of
Steps in Designing Successful Documents
your project.
1. Consider the purpose of the document
c) Solution -It is 1 to 2 paragraphs contain the short
2. Develop a content outline detailed description of the project.
3. Design the document d) Implementing Organization -People or
4. Determine who your audience is organization that seek to implement the project.
5. Write the content e) Key Project Activities- The main project activities
6. Print the document f) The Total Project Budget -Explain the total
amount of money needed in the project
PROJECT PROPOSAL g) Funding Requirements - explains how much
• Document that use to convince a sponsor that a money the project now needs, when is it needed, and
project needs to be kicked-off. what the project plans to do with it.
h) Future Funding Plans-Outline of the plans or
• Describes in depth, how the project is going to
funding of the project in the future
commenced. i) Organization and its Expertise-Name, history,
• Present your idea to a client/stakeholder/decision purpose, activities, and capacity to carry out the
maker. proposal (one paragraph).