1.

-Making a reservation

S=Hello, Good morning.

C=Hi, may I help you?

S=I’d like to make a reservation for tomorrow at 8 AM

C=Do you have any request?

S=I would like a table in the garden, please

C=I’m so sorry, We don’t have

S=Ummm, Can we get a table in front of the windom

C=Sure!!

2.-Arriving at the Restaurant

C=Good morning have you get a reservation?

S=Yes, it’s under the name Sophia.

C=Right this way please.

3.-Asking for recommendations

H=Good morning, I’m Hanne and I will be your waitress.

S= Nice to met you, What do you recommend?

H=That special today is a green noodles. Here is the menu if you want to order something else.

4.-Ordening Food

H=Can I start you off with sometimes to drink

S=I’ll have a glass of lemonade

H=Sure, and are you ready for the order? Or do you need a more minutes?

S=I’m ready, We’ll a start with the chicken sandwich.

5.-Special request

S= Could you make this dish with little salt? and without bacon, I'm allergic.

S=And I want extra sauce.

H=Ok, I’ll inform the chef

6.-During the meal

H=How is everything, do you need something?

S=Everything taste delicious.

S= Could you give me some more drink, please?

H=Of course!!

7.-Dessert and coffe

H=Woul you like to see the dessert menu?

S=Yes please, could get a coffe and a piece of cake of chocolate?

H=Ok, wait a minutes please

8.-Complaints and compliments

S=Sorry, the coffee has no sugar.

S=And I also asked for some napkins and they didn't bring them to me.

H=I’m sorry, I will bring it right away

9.-Getting the check

S =Could I have the check please?

C= I will bring it right away

S=Is service included?

C=No, is free

S=Ok, leave a tip

C=Thank you so much

10.-Leaving the restaurant

C= Thank you for having breakfast with us

S=We definitely be back. Have a good day!