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UAE - How To Report A Minor Traffic Accident in Sharjah
UAE - How To Report A Minor Traffic Accident in Sharjah
UAE - How To Report A Minor Traffic Accident in Sharjah
UAE: How to report a minor traffic accident Not now Yes, please
in Sharjah
Should I call 999 for a minor traffic accident? Sharjah Police clarifies.
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Dubai: If you got into a minor car accident in Sharjah and your vehicle has suffered slight damage, you can
easily report the accident by calling 80092, a new number launched by Sharjah Police and Rafid Vehicle
Solutions on Friday, May 31.
Rafid is an automotive solutions company owned by Sharjah Asset Management Company, the investment
arm of Sharjah government. Rafid offers services like roadside assistance, and responding to minor traffic
accidents in the emirate.
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Motorists have the option to call the new toll-free number - 80092, or report the accident on the 'Rafid' app,
which is available for Apple and Android devices. According to Sharjah Police the previous number -
80072343 continues to remain active and can also be used to report minor accidents.
1. Download the ‘Rafid’ app from the Google Play store or Apple App Store.
2. Once you have downloaded the app, you will be asked to create an account. Enter your mobile number,
and once you receive a one-time password (OTP) on the number, enter it in the app.
3. Next, enter your full name and email address to complete the registration process.
4. On the homepage of the app, click on ‘accident reporting’.
5. You will be asked, ‘Do both parties agree on the faulty vehicle’, you must select yes or no.
6. Next, the app will detect your current location, once you have granted the app access to your phone’s
location settings.
9. Upload a picture of your driving licence (front and back) and tap ‘next’.
11. Settle the fees for the minor accident report. If you need traffic patrol to visit the accident site, you will then
be given the option to call the Rafid number – 800 72343. Requesting for traffic patrol services is charged for
separately. However, this can be helpful if there is a disagreement between the involved motorists on which
party caused the accident.
12. If you have not requested for patrol services, you will receive the accident report in 15 minutes through
email and SMS. If you have requested for patrol services, the report will be issued by the patrol officers.
The article was first published in September 16, 2022, and has been updated since.
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