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Version 1.

Osko Payment
Guide
CONTENTS PAGE

National Australia Bank Limited (NAB) 3

Commonwealth Bank of Australia 4

Westpac Banking Corporation (Online Banking - Desktop) 5


Table of Contents
Westpac Banking Corporation (Westpac App - Mobile) 6

Australia and New Zealand Banking Group Limited (ANZ) 7

Other Banks 8
NAB Mobile Banking app:

• Open the Transfer & pay menu and select Pay anyone, enter your payment details including
a PayID (if available).

NAB Internet Banking (desktop):

• Open the Funds transfer menu and select Pay to PayID and enter a PayID.

National Australia NAB Connect:

• If the payee and payer accounts are eligible, select fast. (For transactions processed as a Fast

Bank Limited Payment, you can use the detailed description field to enter and send up to 280 characters.)

(NAB) Note:

• If making a payment in NAB Internet Banking, Fast Payments is only available when paying to
a PayID; if you're paying to a BSB and Account number, cut-off times will continue to apply.
Find out when the cut-off times are.

• NAB and other participating financial institutions are currently rolling out Fast Payments to their
ACN: PAYID:
customers, so you may experience variability of service. A full list of participating banks is
166971419 IRONFISH PROPERTY MANAGEMENT MELBOURNE PTY LTD available on the New Payments Platform Australia’s website.

Source: https://www.nab.com.au/personal/customer-support/fast-payments
*REFERENCE:

To get your payment into the right account, you must enter the correct <Tenancy ID>
in the reference field. Do not include anything else in this field.

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PayID is a service provided by the New Payments Platform which is available within your
CommBank app. It makes sending and receiving money from your bank account that little bit
easier.

Step 1: Open the CommBank app.

Step 2: Select 'Pay someone' from the homepage.

• If the recipient’s PayID is an email address, Landline number, ABN/ACN or Organisation


ID:

• Select the + sign in the top right-hand side corner. From the menu of options, click more.
Locate the PayID type you would like to pay to and enter the details provided e.g. their email
address. Commonwealth
• If this has been registered as a PayID, the logo will display alongside their chosen PayID
name. If this is the person you want to pay, click proceed. Bank of Australia
Step 3: Enter the amount you want to pay and a description in the 280 character field.

Step 4: Confirm your payment.


(CBA)
• The person that you’re transferring money to will be able to see the payment appear within the
transaction history of the account linked to their PayID. If you have paid money to this account
before, the payment will appear in less than a minute. First time payments to a new payee
may be held up for up to 24 hours as a security measure. PAYID: ACN:

IRONFISH PROPERTY MANAGEMENT MELBOURNE PTY LTD 166971419


Source: https://www.commbank.com.au/digital-banking/pay-id/send-and-receive-
money.html?ei=receive#receive
*REFERENCE:

To get your payment into the right account, you must enter the correct <Tenancy ID>
in the reference field. Do not include anything else in this field.

4
Westpac HOW TO MAKE A PAYMENT TO A PAYID IN ONLINE BANKING (DESKTOP)

Step 1: Sign into Westpac Online Banking with your Customer ID and Password.

Banking Corporation Step 2: In the “Payments” tab on the menu bar, select “Make a payment” from the drop-down list.

Step 3: To add a new PayID payee, select “Pay new payee”.

(WBC) Step 4: Under “I want to pay”, select the PayID from the drop-down menu and fill in the requested fields.

• Payments can be made to the following types of PayID: mobile number, emai address, ABN (which
includes ACN, ARBN and ARSN), phone number an Organisation ID.

Step 5: Enter the ABN example: Enter the ABN. Click “Verify””.
Online Banking (Desktop)
Step 6: Enter a description up to 280 characters to be seen by the Payee.

Step 7: In “From account” select the account you want to pay from. Enter a description you want to see
on your statement.

Step 8: Enter the payment amount and click “Continue”.

Step 9: Review your payment details and when you’re ready, select “Confirm”.

Step 10: A Westpac Protect SMS* Code will then be sent to your registered mobile phone number. Enter
the SMS code and select “Authorise”.

Step 11: Your payment is now complete. If you want to keep a copy of your receipt, you can choose to
print, save as a PDF or email it.
ACN: PAYID:
Source: https://www.westpac.com.au/personal-banking/online-banking/making-the-most/new-payments-
166971419 IRONFISH PROPERTY MANAGEMENT MELBOURNE PTY LTD platform/

*REFERENCE:

To get your payment into the right account, you must enter the correct <Tenancy ID>
in the reference field. Do not include anything else in this field.

5
Westpac HOW TO MAKE A PAYMENT TO A PAYID IN THE WESTPAC APP (MOBILE)

Step 1: Open the Westpac App on your phone and tap “Sign in to banking””.

Banking Corporation Step 2: Tap the “Pay” Icon located on the bottom menu.

Step 3: Under “Form”, tap “Choose an account”.

(WBC) Step 4: Tap the bank account you want to make a payment from.

Step 5: Enter a description you want to see on your statement.

Step 6: Under “To”, tap “Choose a payee or biller” to make a payment to.

Westpac App (Mobile) Step 7: To add a new PayID payee, tap the “Add” icon on the top menu bar.

Step 8: Tap “New PayID/Mobile payee””.

Step 9: Tap PayID for the payee and fill in the requested fields.

• Payments can be made to the following types of PayID: mobile number, email address, ABN
(which includes ACN, ARBN, and ARSN), phone number and Organisation ID.

Step 10: ACN example: Enter the ACN. Tap “Continue”.

Step 11: Check the Payee details and PayID name. To add this payee, click “Next”.

Step 12: Enter a reference and /or description of up to 280 characters to be seen by the Payee.
Under “Payment details”, enter the payment amount and date, then click “Next”
ACN: PAYID:
Step 13: Review your payment details and when you’re ready, tap “Confirm”.
166971419 IRONFISH PROPERTY MANAGEMENT MELBOURNE PTY LTD
Step 14: A Westpac Protect SMS code will then be sent to your registered mobile phone
number. Enter the SMS Code an tap “Next”.
*REFERENCE:
Step 15: Your PayID payment is now complete. IF you want to send a copy of the receipt either
To get your payment into the right account, you must enter the correct <Tenancy ID> tap Email a receipt "or “Quick Share”.

in the reference field. Do not include anything else in this field. Source: https://www.westpac.com.au/personal-banking/online-banking/making-the-most/new-
payments-platform/
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"Pay Anyone" is an easy way to pay from your account to someone else's account. You can pay to any
Australian financial institution (bank, building society, credit union). You can make a Pay Anyone payment
to a recipient’s ABN/ACN if it’s been used to create a PayID.

HOW DO I MAKE PAYMENTS TO AN ABN/ACN?

Step 1: Navigate to “Pay Anyone”


• Select the “Payments” menu.
• Select “Pay Anyone”.

Step 2: Select an account to make your payment from

Step 3: Select an ABN/ACN to make a payment to


• Select “Add a new payee”.

Australia and New •



Under “Add a new payment type”, select “ABN/ACN”.
Enter the payee’s ABN/ACN.

Zealand Banking Group


Check the payee’s ABN/ACN is linked to a bank account by selecting “Check ABN/ACN”.
• If the ABN/ACN is linked to a bank account, a “Continue” button will appear.
• Check that the name shown is the name of the person/business you intend to pay before

(ANZ) •
selecting “Continue”.
If the ABN/ACN isn’t linked to a bank account, it will display an error message prompting you to check
that the ABN/ACN is correct.
• Note: you’ll be able to save this payee when you reach Step 7.
• If you change your mind and want to select a different payee, select the dropdown and then select a
ACN: PAYID: new payee.

166971419 IRONFISH PROPERTY MANAGEMENT MELBOURNE PTY LTD Step 4: Enter the payment details

Step 5: Select your payment schedule


*REFERENCE:
Step 6: Review and confirm
To get your payment into the right account, you must enter the correct <Tenancy ID>
Step 7: View your lodgement receipt
in the reference field. Do not include anything else in this field.

Source: https://www.anz.com.au/support/internet-banking/pay-transfer/pay-anyone/payment/abn-acn/
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• Osko works together with Australian Banks and Financial
Institutions to bring you faster payments from within your
existing online banking. Typically, in the ‘Pay Anyone’ section.
Other Banks
• Search your bank at https://osko.com.au/osko-your-bank for
further details.

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Thank you

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