COMSATS University Islamabad

Attock Campus

Department Of Computer Science

Course HUM 120

Instructor Muneeba Rehman
Assignment No. 04

Submitted by:
Registration No. Name
FA23-BCS-061 M .Awais
Question: 1

You recently purchased an item of clothing from a local clothing store. Upon returning home,
you noticed that the item was faulty. Write a complaint letter to the Manager of the clothing
store. In the letter. Describe where, when and why you purchased the item. Explain the problem
with the item. Request a refund or an exchange?

#2,12rd street
Giga Mall
DHA phase-11

Date:26 May 2024

Manager
Rawalpindi-000666
Subject: Complaint letter regarding issue of item.

Dear Bilal,
My name is Awais. I am writing to complain about a recent purchase I made at your store and
to ask for a refund.
On 16 April 2024.I bought a blue woolen sweater at your store located at DHA phase-11. I was
excited about my purchase because it seemed to be of high quality and was exactly what I was
looking for.
However, when I got home and looked at it more closely, I found a big problem. There is a
noticeable tear in the left sleeve, and some of the stitching around the hem is coming loose. I
didn’t noticed it when I bought it, and it makes the item unusable.
Because of this defect, I am asking for a quick resolution. I would like a full refund or an
exchange it. I have attached a copy of my receipt as proof of purchase.
Thank you for your attention to this matter. I look forward to your response.

Sincerely,
M.Awais