Download as xlsx, pdf, or txt
Download as xlsx, pdf, or txt
You are on page 1of 10

Process DateTotal ProcessAnswered

Wise call
Missed CallAbandoned
Total In Calls
Connected
NotCall
Connected
Total
CallOut Calls
kiran 2024-04-0 4 0 0 0 0 4 0 4
kiran 2024-04-0 1 0 0 0 0 1 0 1
ConVoxPro2024-04-0 2 0 0 0 0 2 0 2
ConVoxPro2024-04-0 6 0 0 0 0 1 4 6
ConVoxPro2024-04-0 0 0 0 0 0 0 0 0
ConVoxPro2024-04-0 0 0 0 0 0 0 0 0
demo 2024-04-0 6 0 0 0 0 5 1 6
qq 2024-04-0 1 0 0 0 0 1 0 1
Trnspro 2024-04-0 1 0 0 0 0 0 0 1
sankettest 2024-04-0 4 0 0 0 0 4 0 4
sankettest 2024-04-0 0 0 0 0 0 0 0 0
sankettest 2024-04-0 0 0 0 0 0 0 0 0
otal Out Calls
Agent ID
Phone_number
Call startCall
timeConnect Call
timeEnd timecall TypeIVR Duration
Queue Duration
Ring DurationDuration
kiran 8.32E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:00:53
kiran 8.32E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:02:06
kiran 8.32E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:01 0:03:59
kiran 8.32E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:03 0:02:11
TestAgent 9.96E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:02 0:19:01
CA21454 9.91E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:07 0:03:29
1111 9.96E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:03:39
TestAgent 7.71E+09 2024-04-021970-01-012024-04-02OUTGOING0:00:00 0:00:00 0:00:23 0:00:00
TestAgent 7.71E+09 2024-04-021970-01-012024-04-02OUTGOING0:00:00 0:00:00 0:00:24 0:00:00
TestAgent 7.71E+09 2024-04-021970-01-012024-04-02OUTGOING0:00:00 0:00:00 0:00:06 0:00:00
TestAgent 7.71E+09 2024-04-021970-01-012024-04-02OUTGOING0:00:00 0:00:00 0:00:25 0:00:00
TestAgent 7.71E+09 2024-04-021970-01-012024-04-02OUTGOING0:00:00 0:00:00 0:00:23 0:00:00
TestAgent 7.71E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:07 0:01:24
prajwal 8.89E+09 2024-04-011970-01-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:00:00
prajwal 8.89E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:00:34
prajwal 8.89E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:01 0:02:11
prajwal 8.89E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:20:54
prajwal 8.89E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:03 0:05:41
1111 9.96E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:00:16
1111 9.96E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:00:16
9963 9.96E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:02 0:00:00
CA21454 9.1E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:04 0:00:32
CA21454 9.1E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:04 0:05:23
CA21454 9.1E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:04 0:03:49
CA21454 9.1E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:04 0:00:44
Queue ID DIDAgent Disposition
Dialer Disposition
Call End call
Node Reference
Completed
No. By
KQ 0 NI ANSWEREDacd 832053791agent
KQ 0 AUTOLOGOANSWEREDacd 832053791system
KQ 0 NI ANSWEREDacd 832053791agent
KQ 0 AUTOWRAANSWEREDacd 832053791caller
KQ 0 test ANSWER acd 996353739agent
WERTYjkl3939101666AUTOWRAANSWER acd 990880866agent
DFGHfghj_871261397test ANSWEREDacd 996353739agent
DFGHfghj_0 BUSY NO ANSWEacd 770983081agent
DFGHfghj_0 BUSY NO ANSWEacd 770983081agent
DFGHfghj_939101777AUTOWRAANSWEREDacd 770983081caller
DFGHfghj_0 BUSY NO ANSWEacd 770983081agent
DFGHfghj_0 BUSY NO ANSWEacd 770983081agent
DFGHfghj_939101777CALL ANSWEREDacd 770983081agent
abc 0 NOANSWEMISSED acd 888661163agent
abc 0 MN ANSWEREDacd 888661163caller
abc 0 MN ANSWEREDacd 888661163agent
abcd 0 mn ANSWEREDacd 888661163agent
abcd 0 pd ANSWEREDacd 888661163agent
abcd 0 mn ANSWEREDacd 996353739caller
QUEUE 0 CALL ANSWEREDacd 996353739agent
suport_tr20 not_int ANSWEREDacd 996353739caller
sanketnilk 0 REDIAL ANSWEREDacd 909651802agent
sanketnilk 0 test ANSWEREDacd 909651802agent
sanketnilk 0 test ANSWEREDacd 909651802agent
sanketnilk 0 test ANSWEREDacd 909651802agent
Agent ID
Phone_number
Call startCall
timeConnect Call
timeEnd timecall TypeIVR Duration
Queue Duration
Ring DurationDuration
TestAgent 7.71E+09 2024-04-021970-01-012024-04-02OUTGOING0:00:00 0:00:00 0:00:23 0:00:00
TestAgent 7.71E+09 2024-04-021970-01-012024-04-02OUTGOING0:00:00 0:00:00 0:00:24 0:00:00
TestAgent 7.71E+09 2024-04-021970-01-012024-04-02OUTGOING0:00:00 0:00:00 0:00:25 0:00:00
TestAgent 7.71E+09 2024-04-021970-01-012024-04-02OUTGOING0:00:00 0:00:00 0:00:23 0:00:00
prajwal 8.89E+09 2024-04-011970-01-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:00:00
Queue ID DIDAgent Disposition
Dialer Disposition
Call End call
Node Reference
Completed
No. By
DFGHfghj_0 BUSY NO ANSWEacd 770983081agent
DFGHfghj_0 BUSY NO ANSWEacd 770983081agent
DFGHfghj_0 BUSY NO ANSWEacd 770983081agent
DFGHfghj_0 BUSY NO ANSWEacd 770983081agent
abc 0 NOANSWEMISSED acd 888661163agent
Agent ID
Phone_number
Call startCall
timeConnect Call
timeEnd timecall TypeIVR Duration
Queue Duration
Ring DurationDuration
kiran 8.32E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:00:53
kiran 8.32E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:02:06
kiran 8.32E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:01 0:03:59
kiran 8.32E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:03 0:02:11
TestAgent 9.96E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:02 0:19:01
CA21454 9.91E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:07 0:03:29
1111 9.96E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:03:39
TestAgent 7.71E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:07 0:01:24
prajwal 8.89E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:00:34
prajwal 8.89E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:01 0:02:11
prajwal 8.89E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:20:54
prajwal 8.89E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:03 0:05:41
1111 9.96E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:00:16
1111 9.96E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:00:16
CA21454 9.1E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:04 0:00:32
CA21454 9.1E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:04 0:05:23
CA21454 9.1E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:04 0:03:49
CA21454 9.1E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:04 0:00:44
Queue ID DIDAgent Disposition
Dialer Disposition
Call End call
Node Reference
Completed
No. By
KQ 0 NI ANSWEREDacd 832053791agent
KQ 0 AUTOLOGOANSWEREDacd 832053791system
KQ 0 NI ANSWEREDacd 832053791agent
KQ 0 AUTOWRAANSWEREDacd 832053791caller
KQ 0 test ANSWER acd 996353739agent
WERTYjkl3939101666AUTOWRAANSWER acd 990880866agent
DFGHfghj_871261397test ANSWEREDacd 996353739agent
DFGHfghj_939101777CALL ANSWEREDacd 770983081agent
abc 0 MN ANSWEREDacd 888661163caller
abc 0 MN ANSWEREDacd 888661163agent
abcd 0 mn ANSWEREDacd 888661163agent
abcd 0 pd ANSWEREDacd 888661163agent
abcd 0 mn ANSWEREDacd 996353739caller
QUEUE 0 CALL ANSWEREDacd 996353739agent
sanketnilk 0 REDIAL ANSWEREDacd 909651802agent
sanketnilk 0 test ANSWEREDacd 909651802agent
sanketnilk 0 test ANSWEREDacd 909651802agent
sanketnilk 0 test ANSWEREDacd 909651802agent
Agent ID
Phone_number
Call startCall
timeConnect Call
timeEnd timecall TypeIVR Duration
Queue Duration
Ring DurationDuration
kiran 8.32E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:00:53
kiran 8.32E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:02:06
kiran 8.32E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:01 0:03:59
kiran 8.32E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:03 0:02:11
TestAgent 9.96E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:02 0:19:01
CA21454 9.91E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:07 0:03:29
1111 9.96E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:03:39
TestAgent 7.71E+09 2024-04-021970-01-012024-04-02OUTGOING0:00:00 0:00:00 0:00:23 0:00:00
TestAgent 7.71E+09 2024-04-021970-01-012024-04-02OUTGOING0:00:00 0:00:00 0:00:24 0:00:00
TestAgent 7.71E+09 2024-04-021970-01-012024-04-02OUTGOING0:00:00 0:00:00 0:00:06 0:00:00
TestAgent 7.71E+09 2024-04-021970-01-012024-04-02OUTGOING0:00:00 0:00:00 0:00:25 0:00:00
TestAgent 7.71E+09 2024-04-021970-01-012024-04-02OUTGOING0:00:00 0:00:00 0:00:23 0:00:00
TestAgent 7.71E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:07 0:01:24
prajwal 8.89E+09 2024-04-011970-01-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:00:00
prajwal 8.89E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:00:34
prajwal 8.89E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:01 0:02:11
prajwal 8.89E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:20:54
prajwal 8.89E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:03 0:05:41
1111 9.96E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:00:16
1111 9.96E+09 2024-04-012024-04-012024-04-01OUTGOING0:00:00 0:00:00 0:00:02 0:00:16
9963 9.96E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:02 0:00:00
CA21454 9.1E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:04 0:00:32
CA21454 9.1E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:04 0:05:23
CA21454 9.1E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:04 0:03:49
CA21454 9.1E+09 2024-04-022024-04-022024-04-02OUTGOING0:00:00 0:00:00 0:00:04 0:00:44
Queue ID DIDAgent Disposition
Dialer Disposition
Call End call
Node Reference
Completed
No. By
KQ 0 NI ANSWEREDacd 832053791agent
KQ 0 AUTOLOGOANSWEREDacd 832053791system
KQ 0 NI ANSWEREDacd 832053791agent
KQ 0 AUTOWRAANSWEREDacd 832053791caller
KQ 0 test ANSWER acd 996353739agent
WERTYjkl3939101666AUTOWRAANSWER acd 990880866agent
DFGHfghj_871261397test ANSWEREDacd 996353739agent
DFGHfghj_0 BUSY NO ANSWEacd 770983081agent
DFGHfghj_0 BUSY NO ANSWEacd 770983081agent
DFGHfghj_939101777AUTOWRAANSWEREDacd 770983081caller
DFGHfghj_0 BUSY NO ANSWEacd 770983081agent
DFGHfghj_0 BUSY NO ANSWEacd 770983081agent
DFGHfghj_939101777CALL ANSWEREDacd 770983081agent
abc 0 NOANSWEMISSED acd 888661163agent
abc 0 MN ANSWEREDacd 888661163caller
abc 0 MN ANSWEREDacd 888661163agent
abcd 0 mn ANSWEREDacd 888661163agent
abcd 0 pd ANSWEREDacd 888661163agent
abcd 0 mn ANSWEREDacd 996353739caller
QUEUE 0 CALL ANSWEREDacd 996353739agent
suport_tr20 not_int ANSWEREDacd 996353739caller
sanketnilk 0 REDIAL ANSWEREDacd 909651802agent
sanketnilk 0 test ANSWEREDacd 909651802agent
sanketnilk 0 test ANSWEREDacd 909651802agent
sanketnilk 0 test ANSWEREDacd 909651802agent

You might also like