Do - Not - Submit - Question - Paper - CHCCCS007 Assessment Task

Question Paper
(Do not submit this paper)
CHCCCS007
Develop and implement service
programs
Learner Assessment
ASSESSMENT TASK 1: WRITTEN QUESTIONS
TASK SUMMARY:
This is an open book test – you can use the Internet, textbooks and other documents to
help you with your answers if required.
You must answer all 5 questions correctly.
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

Access to textbooks and other learning materials.
Access to a computer and the Internet.
WHEN DO I DO THIS TASK?

You will do this task in the classroom.
Write in the due date as advised by your assessor – record the date in your calendar:
Instructions to students:
QUESTION 1
Explain why is it important that clients have a say in how, where and when their services will be provided? Provide
three reasons. (40-70 words)
QUESTION 2
Assistance is being provided for Melina, a client with a mental illness.

An interview is conducted with Melina so she can participate and engage in the decision-making process
regarding service provision.
There is also a need to investigate her specific needs from alternative sources.
Describe three other sources of information in which could you find out about Melina’s needs. (10-20 words)
CHCCCS007.03 ASSESSMENT TASKS

© 201 Eduworks Resources, a division of RTO Advice Group Pty Ltd Page 1
QUESTION 3
Australia is a multi-cultural society. It has a wide range of educational, language and ethnicity differences that can
make consumer participation challenging.
Write down how each of the following communication issues can be overcome.
The first one has been completed as an example.
Communication issue Mechanism (5-30 words each)
Use of acronyms Provide the full term and then the acronym on the first occasion.
Overly complicated language
Not understanding English
Inability to read English
Use of slang and colloquialisms
Body language
Personal space

Communication issue Mechanism (5-30 words each)
Eye contact
Tone and volume of speech
QUESTION 4
Jilly is 15 years old. She has just arrived at a homeless shelter after living on the streets for the past month.
When Jilly is asked why she is not at home, she does not respond.
Jilly obviously has some issues that she is not yet willing to discuss.
The shelter provides temporary accommodation for all age groups, but they offer very little else in terms of
community services.
Imagine the homeless shelter is in your local area.

Research your local services and networks and write down the name of three that could be accessed by a teenage
girl. Briefly describe the services each one provides. The first one has been completed as an example.
Name: Description: (10-20 words each)
Bendigo Community Provides health services for young people (12–24) experiencing homelessness
Health Services or who are at risk of becoming homeless.

QUESTION 5
Marta works for a non-government group that would like to start offering a community services program.
However, they do not have the financial resources available.
List three options that may be available to this group to assist with financial resources. (20-40 words)
What do I need to hand in for this task? Have I completed this?
Your answers to each question 

ASSESSMENT TASK 2: PROJECT AND ROLE PLAY
TASK SUMMARY:
There are two parts to this task:
 Part A: You are to develop a consumer participation and engagement plan.
 Part B: You are to consult with clients.
PART A: DEVELOP A CONSUMER ENGAGEMENT AND PARTICIPATION PLAN
WHAT DO I NEED IN ORDER TO COMPLETE PART A OF THIS ASSESSMENT?

 Simulated community sector service program topic (to be allocated by the assessor)
 Relevant community service standards:
− National Standards for Mental Health Services 2010 or
− IRCAS Standards for Retirement Villages or
− National Standards for Disability Services
 Consumer Participation and Engagement template (provided).
WHEN DO I DO PART A OF THIS TASK?

 You will do this task in the classroom.
 Write in the due date as advised by your assessor in your calendar.
INSTRUCTIONS:
This task requires that you:

 develop a plan for consumer participation and engagement so clients of your organisation can be involved in
the decision-making process for the development of your service program
 identify potential barriers to client participation and plan ways in which they can be overcome
 identify other services and networks and plan consultation
 identify the broader context of the organisation and how this may impact on service delivery
Use the template provided to complete your plan.
Make a copy of your template – you will need it in Part B to consult with your clients.
Completed Consumer Participation and 

Engagement template

CONSUMER AND ENGAGEMENT PLAN
Name of organisation
What is the scope of

the program to be
developed? (30-50
words)
(include the scope and
context for the program
to be developed)
What is the objective

of the program? (10-
30 words)
How does the

proposed program
align with the overall
objectives of the
organisation? (10-30
words)
What impact will this

program have on
service delivery in the
organisation? (30-50
words)
What is the profile of

those who will be
accessing the
program? (50-70
words)
What is the purpose

of client
consultation? (10-30
words)
Identify at least two Barrier 1: Actions to address Barrier 1:

barriers to client
engagement that
might affect how
clients can
participate in the Barrier 2: Actions to address Barrier 2:
program.
Identify how these
barriers will be
addressed. (40-80 Other barriers (as identified) Actions to address other barriers:
words)
Pty Ltd Page 6

CONSUMER AND ENGAGEMENT PLAN
What resources are Resources: Costs related to each resource:

required for
consultation session?
(10-40 words)
What is the
communication
strategy for providing
information about the
program? (40-60
words)
What is the strategy

for receiving ideas
and feedback from
clients? (40-60
words)

for obtaining client
participation in the
development and/or
implementation of
this program? (10-40
words)

for valuing and
supporting the
diversity of client
backgrounds? (40-60
words)
Where and when will Venue: Time and date: Expected duration:
the client
consultation take
place? (10-40 words)
Are there other

stakeholders who
should be consulted?
Who are they?
What arrangements
will be made for other
stakeholder
consultation?
Pty Ltd Page 7

PART B: CONSULT WITH CLIENTS
WHAT DO I NEED IN ORDER TO COMPLETE PART B OF THIS ASSESSMENT?

 Role play participants for client consultation (at least four classmates)
 Client Consultation template (provided).
WHEN DO I DO PART B OF THIS TASK?

 You will do Part B in the classroom.
 Write in the due date as advised by your assessor in your calendar.
INSTRUCTIONS:
As part of this task you will meet with a group of clients who will attend your program.
Your assessor will allocate these ‘clients’ to you – they will be role played by some of your classmates.
This task will require you to:
 consult with clients using the Consumer Engagement and Participation plan (see Part A)
 investigate the needs and preferences of your clients as a basis for developing your program
 address barriers to client participation in your program.
Use the template provided below to record the outcomes of the consultation session.
CLIENT CONSULTATION
Name of
organisation
Date and time of

consultation
Who attended the

consultation?
What client needs

were identified? (20-
40 words)
What client
preferences were
identified? (70-100
words)

How will diversity be
supported? (30-50
words)
How will clients

participate in the
development and
implementation of
the program? (10-30
words)
Provide a
description of the
program that will be
run. Include an
agenda if required.
(40-70 words)

ASSESSMENT TASK 3: PROJECT – DEVELOP A SERVICE PROGRAM
TASK SUMMARY:
You are required to develop a service program

− National Standards for Disability Services or
 Service Program Development template (provided at the end of this task).
 Input from other students who will act in the role of internal and external stakeholders providing input into the
service program

 You will do this task in the classroom.
 Write in the due date as advised by your assessor in your calendar:
INSTRUCTIONS:
For this task you will need to develop a community sector service program by:
 getting input from internal and external sources and integrating the feedback into the program
 planning for individual needs, preferences, differences and rights
 calculating the financial, human and physical resources required
 preparing a budget
 developing systems and procedures
 developing methods of evaluation
 documenting the details of the program, including priorities, timelines and responsibilities.
Use the template provided to complete your program development.
Please note that you will be required to Implement this service program in the next Assessment Task.
Input from internal and external stakeholders emails 

or Minutes of Meetings
Completed Service Program Development template 
SERVICE PROGRAM DEVELOPMENT TEMPLATE
Name of Program
organisation title
Detailed description
of the program (40-
70 words)
(include an agenda
where one applies)

Consultation
Priority required (Y/N –
(high, Due for with whom?)
Details (10-50 words medium, completion (5-20 words Person
Action plan each) low) by each) responsible
Section A – Action plan
What governance
arrangements are
in place for this
project?
Obtain input from

internal
stakeholders
(Section B to be
completed)
Obtain input from

external
stakeholders
(Section B to be
completed)
Engage clients in
decision-making
processes
Organise internal
services (such as
staffing/roles and
responsibilities)
(Section B to be
completed)
Organise external
services (such as
transport, service
supply and so on)
(Section C to be
completed)
Individual needs
planning – what
individual
differences need
to be supported?
List the resources

that will be
required (financial,
human and
physical
resources)
(Section D to be
completed)

Consultation
Priority required (Y/N –
(high, Due for with whom?)
Details (10-50 words medium, completion (5-20 words Person
Action plan each) low) by each) responsible
Section A – Action plan
What systems and

processes will be
required?
(Include risk
assessment, consent,
emergency planning
and any others that
are applicable)
(Section E to be
completed for Risk
Management Plan)
What will be put in

place to ensure
adequate
environmental
sustainability?
How will the

program be
monitored and
evaluated?
Section B – Internal stakeholder planning
Internal stakeholder
planning task Special requirements (5-20
Details (10-50 Training
(Provide details of all words each) words) (such as licencing,
tasks that will be consent, legal requirements, time Person required (5-20
required) frame) responsible words)
Staff roster Provide details of

staff roster
Staff roles and List roles and

responsibilities responsibilities
(consider: responsibility for
staff briefings, client
supervision, client/parental
consent, first aid,
communications system)
Client responsibilities
Other (please specify)

Section C – External stakeholder planning
External
stakeholder Special
planning task requirements (such
as licencing, consent,
(Provide details of all
tasks that will be legal requirements, Person Training
required.) Details (10-50 words) time frame) responsible required
Obtain funding/
donations
Book/purchase
services/resources
that will be required
Other (please
specify)

Section D – Resources and budget
Type of resource Cost
Staffing resources (please specify)
Physical resources (please specify)
Total cost
Financial resources available
Balance
Are there sufficient funds for this Yes / No

program?
How will any shortfall be funded? (10-50

words)

Section E – Risk management plan
Elimination/control Training
Hazard (2-20 Level of risk measures (20-70 required (5- Who is
words) (use matrix) words) 20 words) responsible? When
RISK ASSESSMENT RATING MATRIX

Use this table to determine the level of risk for each identified hazard.
LIKELIHOOD
Rare Unlikely Possible Likely Almost certain
Catastrophic
MEDIUM HIGH EXTREME EXTREME EXTREME
Major
MEDIUM MEDIUM HIGH EXTREME EXTREME
CONSEQUENCE
Moderate
LOW MEDIUM HIGH HIGH HIGH
Minor
LOW LOW MEDIUM MEDIUM MEDIUM
Insignificant
LOW LOW LOW LOW LOW

ASSESSMENT TASK 4: PROJECT – IMPLEMENT A SERVICE PROGRAM
TASK SUMMARY:
Students are to implement the service program developed in Assessment Task 3.

 Service Program Implementation Plan template (provided).
 Input from other students who will act in the role of your program participants and support personnel.

 You will implement this task with the class at planned destination, in consultation with your assessor.
 You will complete the service program implementation template in the classroom.
 Write in the due date as advised by your assessor in your calendar:
INSTRUCTIONS:
For this task you must implement the service program that you developed in Assessment Task 3.
This task requires you to:
 communicate roles and responsibilities to relevant people
 facilitate training required to support program implementation
 monitor service delivery against the program’s objectives and its budget
 identify and address any problems in addressing client needs
 maintain relevant documentation.
You must ensure that you have adequately planned to do all of the things listed above prior to implementing the
service program.
Once you have implemented the service program, record details by completing the Service Program
Implementation template provided. You must obtain an assessor signature as evidence of performing all tasks
outlined in the template.
Completed Service Program Implementation Plan 

template
 Supporting implementation documentation – 

Minimum of:
o Email/s and/or Minutes of Meeting:
 requesting approval from
Management to implement program
based on budget
 communicating people’s roles and
responsibilities
 monitoring program objectives and
budget, and stakeholder feedback

 addressing problems arising during
the program which follow
organisational procedures eg
providing a client complaint form and
advising how to make a complaint or
completing a Hazard Identification
Form
o Training materials to support program
implementation
o Program induction materials to ensure
participants follow program and
organisational policies and procedures
o Stakeholder feedback forms
o Program procedure documents
o Completed documentation eg: risk
assessment forms, permission forms,
contingency plans
SERVICE PROGRAM IMPLEMENTATION TEMPLATE
Name of Program
organisation title
Detailed
description of
the program
(20-60 words)
Section A – Communicate roles, responsibilities and procedures to stakeholders
Roles and
responsibilities, and
procedures and/or
arrangements How did this What resources
Reflect on communicated (5-20 occur? (5-20 were required? When did this Person
communication words) words) (5-20 words) occur? responsible
What
information was
provided to
staff?
What
information was
communicated
to clients?
What
information was
communicated
to other internal
stakeholders?
What
information was
communicated

Section A – Communicate roles, responsibilities and procedures to stakeholders
Roles and
responsibilities, and
procedures and/or
arrangements How did this What resources
Reflect on communicated (5-20 occur? (5-20 were required? When did this Person
communication words) words) (5-20 words) occur? responsible
to external
stakeholders?

Section B – Training to support implementation
Who was trained

prior to
Training implementing the How was the Who delivered the
requirement (2-30 program? (2-30 training delivered? training? (2-30 What resources were
words) words) (2-30 words) words) required? (2-30 words)
Section C – Monitor service delivery and client needs against program objectives and budget
What were the objectives of

this program? (10-30 words)
At what stages of the The program was monitored at the How did monitoring occur?
program were service following stages:
delivery and client needs
monitored? How will this
occur? (40-80 words)

Section C – Monitor service delivery and client needs against program objectives and budget
What performance indicates

that the program has
satisfied the objectives? (10-
30 words)
What mechanism/s are

available to clients if they
feel their needs have not
been addressed or they
wish to make a complaint?
(30-60 words)

Section D – Monitor expenditure and income against budget
Budgeted Actual
Expenditure Items Expenditure Expenditure Difference
Complete the table to Staffing resources

enable you to compare
budgeted expenditure and
income against actual
expenditure and income.
Enter all known data of
budget from Program
Development template.
Note the following changes
from the original budget and
incorporate these to
calculate an overall budget
analysis
Expenditure:
For the purposes of the
simulation – choose four
expenditure items to go over
cost by 10%.
Income and funding
For the purpose of the
simulation, assume a local
business who heard about
the program has donated Physical resources
an additional $500.
Total expenditure
Income and funding
Total income and funding
Calculate your final Difference in expenditure

difference from budget and
indicate whether you were Difference in income/funding
under or over budget.
Final outcome Over budget

Section D – Monitor expenditure and income against budget
Budgeted Actual
Expenditure Items Expenditure Expenditure Difference
Under budget
(circle as
appropriate)
Section E – Documentation
Make a list of all Name of documentation (2-10 words) Purpose (2-20 words)
documentation that was
required during the
implementation and
monitoring of this program
ASSESSOR SIGN OFF: Please provide comments on the student’s overall performance during the
implementation of the service program.
Assessor Comments:
Assessor signature: Date:

ASSESSMENT TASK 5: EVALUATE A SERVICE PROGRAM
TASK SUMMARY:
There are two parts to this task:
 Part A: You are to conduct a client and staff feedback session to evaluate the service
program.
 Part B: You are to write an evaluation report.
PART A: CONDUCT A CLIENT AND STAFF FEEDBACK SESSION TO EVALUATE THE SERVICE PROGRAM
WHAT DO I NEED IN ORDER TO COMPLETE PART A OF THIS ASSESSMENT?

 Service Program Feedback Form template (provided)
 Role play participants (at least three clients or representatives and two staff members).
WHEN DO I DO PART A OF THIS TASK?

Write in the due date as advised by your assessor in your calendar:
INSTRUCTIONS:
In Part A of this task you are required to show that you can seek feedback from users of the program and other
stakeholders.
In order to do this, you will hold a feedback session with a group of clients or their representatives and staff.
This group of people will be role played by your classmates. Your assessor will arrange who will be part of your
group and will brief them on their roles.
Prior to the feedback session, you must provide role play participants with a copy of your assessments (Assessment
Tasks 2–4) so they can familiarise themselves with the content of your program.
During the feedback session you must do the following:
 Provide an overview of the program so everyone understands your project.
 Discuss the program’s objectives and the performance indicators as set in Assessment Task 4.
 Discuss the program’s progress
 Ask participants for feedback on the program and ideas for improvements
 Ask each of the participants to complete the feedback form. You will need these feedback forms to complete
Part B of this assessment.
Each participant is required to sign and date their feedback form.
Note: remember that you will also be playing the role of a client or staff member of one of your classmate’s
programs. This will not be assessed.
Completed Service Program Feedback Forms (x 5) 

SERVICE PROGRAM FEEDBACK FORM
Who is the student requesting this

feedback?
What is the name of the program

being evaluated?
What is your role?  Client

Please tick.  Client’s representative
 Staff member
 Other (please specify)
Please answer the following specific questions:
Were diverse individual needs of clients met during this program? Explain your answer and suggest
improvements if necessary.
Were all risks sufficiently addressed? Do you have any suggestions to make the program safer for clients
and/or staff?
Was there sufficient support and supervision provided by staff? Can you provide any suggestions for
additional support or supervision needs?
Describe the interactions and participation levels of the users of the program.
Do you feel that the objectives of the program have been met sufficiently? Explain your answer and suggest
improvements if necessary.
Please describe three things that work well in this program

Please provide three things that could be improved in this program
Participant signature:
Date:

PART B: EVALUATION REPORT
WHAT DO I NEED IN ORDER TO COMPLETE PART B OF THIS ASSESSMENT?

 Service Program Evaluation Report template (provided)
WHEN DO I DO PART B OF THIS TASK?

Write in the due date as advised by your assessor:
WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?
If your assessor marks any part of your report template as incorrect or having insufficient detail, they will talk to you
about resubmission. You will need to fix the errors and resubmit the template.
INSTRUCTIONS:
Part B of this task requires you to:
 evaluate the feedback from users of the program and other stakeholders
 assess the capacity of the program to meet objectives
 identify what needs to be changed for ongoing success.
Use the template below to record the evaluation of the service program.
Completed Service Program Evaluation Report 

SERVICE PROGRAM EVALUATION REPORT
Organisation
Program title
Section A – Evaluate feedback (200-400 words)
Feedback received (expand on your answers) How will this feedback be addressed?
1. Were diverse individual needs of clients met

during this program?
Were risks sufficiently addressed?
Was there sufficient support and supervision

provided by staff?
What was the overall feedback regarding user

interactions and participation levels?
Were objectives sufficiently met?
What general feedback was given on things that

went well?
What general feedback was given on things that

required improvement?
Section B: Assessment of Program to meet objectives (200-400 words)
Were the performance indicators for this program met?

(See Assessment Task 4 – Section C of the template.)

SERVICE PROGRAM EVALUATION REPORT
Performance indicator Program performance
Given the feedback received and your own evaluation of the program, write a paragraph on your
assessment of this program to meet its objectives in the future.
Make a list of modifications you recommend for the continuation of this program.

Topic 1 Activities
Activity 1A
Objective To provide you with an opportunity to develop a plan for consumer
participation and engagement in decisions about service provision
Activity Complete the following individually or in a group (as applicable to the specific
activity and the assessment environment).
1. What are the benefits of developing a plan for consumer participation and
engagement?
2. Who could you involve when you are developing your plan?
3. In what ways can you help develop engagement?

Activity 1B
Objective To provide you with an opportunity to investigate the needs of individuals as
the basis for service provision in line with consumer participation and
engagement plan
1. What should you consider when investigating the needs of individuals?
2. What can influence the needs of individuals?
3. When working with different people, what values should you adopt and
what legislation should you follow?

Activity 1C
Objective To provide you with an opportunity to recognise processes and communications
that may be a barrier to consumer participation and develop mechanisms to
overcome these
1. What possible barriers are there to consumer participation?
2. How do you analyse and overcome a potential barrier?

Activity 1D
Objective To provide you with an opportunity to interact and consult with people
accessing the service to monitor changing needs so that they can be addressed
1. What is monitoring?
2. What should you consider when monitoring?
3. How might you collect or receive client feedback?

Activity 1E
Objective To provide you with an opportunity to consult and collaborate with other
services and networks to address multi-faced needs of individuals and client
groups
1. Why might you need to consult and collaborate with other services?
2. What services and networks might you need to connect with?
3. When might you need to refer someone?

Activity 1F
Objective To provide you with an opportunity to evaluate broader organisation context
and its impact on service delivery
1. What things should you consider when you are evaluating service delivery?
2. What potential issues or conflicts might there be?

Topic 2 Activities
Activity 2A
Objective To provide you with an opportunity to facilitate input to program development
from internal and external stakeholders
1. What are stakeholders and what is the difference between internal and
external stakeholders?
2. Identify potential stakeholders and state if they are internal or external
3. Identify methods that you can use to facilitate input from stakeholders

Activity 2B
Objective To provide you with an opportunity to engage people accessing programs in
management processes and develop formal arrangements as required
1. What are the potential benefits of involving people in management

processes?
2. How might you involve people in the management processes for your
program?

Activity 2C
Objective To provide you with an opportunity to incorporate consideration of individual
differences, rights, needs and preferences in the planning processes
1. What individual rights and other needs or preferences should you consider in
the planning process?
2. What is the duty of care based on?

Activity 2D
Objective To provide you with an opportunity to integrate both internal and external
services as required
1. What are internal and external services?

Activity 2E
Objective To provide you with an opportunity to determine financial, human and physical
resource requirements
1. What are the benefits of assessing resource requirements?
2. When should you assess resource requirements?

Activity 2F
Objective To provide you with an opportunity to develop supporting systems and
procedures
1. What are the benefits of support systems and procedures?
2. What should be considered in the creation of a support system, policy or

procedure?

Activity 2G
Objective To provide you with an opportunity to develop and integrate service evaluation
methods, including mechanisms for feedback from people accessing service
programs
1. What principles or mechanisms should be involved in service evaluation?
2. What should you consider when performing an evaluation?

Activity 2H
Objective To provide you with an opportunity to document program identifying priorities,
timelines and responsibilities
1. In what way can you document priorities and responsibilities?
2. How should you communicate to staff and stakeholders?

Topic 3 Activities
Activity 3A
Objective To provide you with an opportunity to communicate roles and responsibilities
to relevant stakeholders
1. What are the benefits of communicating with stakeholders?
2. By what methods can you communicate with stakeholders?

Activity 3B
Objective To provide you with an opportunity to facilitate provision of training to support
implementation
1. What should be included in employee training?
2. What questions should people ask while they are working?

Activity 3C
Objective To provide you with an opportunity to monitor service delivery against agreed
objectives and budgetary frameworks
1. What questions should you ask when monitoring?
2. Write guidelines for how monitoring should be performed and what should
be considered.

Activity 3D
Objective To provide you with an opportunity to make user interactions and feedback an
integral part of ongoing monitoring
1. What are the reasons for using user feedback?
2. By what methods can you gather user feedback?

Activity 3E
Objective To provide you with an opportunity to identify and address problems in
addressing the needs of service users in accordance with organisation
procedures
1. How can you check if service delivery is effective?
2. What are some common problems in addressing the needs of service users?

Activity 3F
Objective To provide you with an opportunity to maintain relevant program and service
delivery documentation
1. What is the purpose of maintaining relevant program and service delivery

documentation?
2. What are the benefits of a well organised documentation system?

Topic 4 Activities
Activity 4A
Objective To provide you with an opportunity to assess capacity of programs to meet
objectives
1. What are the benefits of program assessment?
2. What should you consider during an assessment?

Activity 4B
Objective To provide you with an opportunity to seek and evaluate feedback from those
using the service and other stakeholders
1. What should you consider before you seek and evaluate feedback?
2. What would be the most appropriate method to gather feedback for your
program? Why?

Activity 4C
Objective To provide you with an opportunity to modify programs as needed to meet
changing requirements within policy and budgetary frameworks
1. What should you look at from your assessment results?
2. What changes could you consider making?


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WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

WHEN DO I DO THIS TASK?

Assistance is being provided for Melina, a client with a mental illness.

CHCCCS007.03 ASSESSMENT TASKS

Communication issue Mechanism (5-30 words each)

Overly complicated language

Not understanding English

Inability to read English

Use of slang and colloquialisms

CHCCCS007.03 ASSESSMENT TASKS

Tone and volume of speech

Imagine the homeless shelter is in your local area.

Name: Description: (10-20 words each)

CHCCCS007.03 ASSESSMENT TASKS

What do I need to hand in for this task? Have I completed this?

Your answers to each question 

CHCCCS007.03 ASSESSMENT TASKS

PART A: DEVELOP A CONSUMER ENGAGEMENT AND PARTICIPATION PLAN

WHAT DO I NEED IN ORDER TO COMPLETE PART A OF THIS ASSESSMENT?

WHEN DO I DO PART A OF THIS TASK?

This task requires that you:

What do I need to hand in for this task? Have I completed this?

Completed Consumer Participation and 

CHCCCS007.03 ASSESSMENT TASKS

What is the scope of

What is the objective

How does the

What impact will this

What is the profile of

What is the purpose

Identify at least two Barrier 1: Actions to address Barrier 1:

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What resources are Resources: Costs related to each resource:

What is the strategy

What is the strategy

What is the strategy

Are there other

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WHAT DO I NEED IN ORDER TO COMPLETE PART B OF THIS ASSESSMENT?

WHEN DO I DO PART B OF THIS TASK?

Date and time of

Who attended the

What client needs

CHCCCS007.03 ASSESSMENT TASKS

How will clients

CHCCCS007.03 ASSESSMENT TASKS

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

WHEN DO I DO THIS TASK?

What do I need to hand in for this task? Have I completed this?

Input from internal and external stakeholders emails 

Completed Service Program Development template 

SERVICE PROGRAM DEVELOPMENT TEMPLATE

CHCCCS007.03 ASSESSMENT TASKS

Section A – Action plan

Obtain input from

Obtain input from