Verbal Non Verbal Communication

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COMMUNICATION

PRESENTED BY
GROUP 2

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“Effective teamwork begins and
ends with communication.”

Bagadiong, Baniaga, Adrian Banta, Monette


Janna Frances Josh

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WHAT IS COMMUNICATION?

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It expresses our views, information, and
ideas in the form of sound and words. It
includes oral communication, such as
speaking to another person over the
telephone, face-to-face discussions,
interviews, debates, and presentations.

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1. Oral Communication 2. Written Communication

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Oral communication implies communication
through mouth. It includes individuals
conversing with each other in direct
conversation or telephone conversation.
Speeches, presentations, and discussions
are all forms of oral communication.

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ADVANTAGES DISADVANTAGES
Immediate Feedback Poor Retention
Time Saving No Records
Easiness Time Consuming
Personal Touch Misunderstanding
Secrecy Unsuitable for
Group Communication Lengthy messages
Lack of Responsibility

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Face to Face Communication
Telephone Conversations
Negotiations
Lecture/Speech
Conferences/Seminars/Workshops

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Written Communication
A medium for communication that entails the
written word, such as Letters, emails, and
manuals. Need for written communication The
old communication style did not have public
relationships, advertising, technology, and
many aspects of modern-day communication.

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ADVANTAGES DISADVANTAGES
Wide Access Time-Consuming
Accuracy Costly
Lengthy Messages Lack of Secrecy
Permanent Record Lack of Direct
Legal Evidence Relations
Fixed Responsibility Delayed Feedback
Convenience Lack of Flexibility

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Email (Electronic Mail)
Website
Memorandums
Reports (both Business and
Academic Reports)
Handbooks

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1. PUBLIC COMMUNICATION
2. SMALL GROUP COMMUNICATION
3. INTRAPERSONAL COMMUNICATION
4. INTERPERSONAL COMMUNICATION

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PUBLIC COMMUNICATION
It is a sender-focused form of communication
in which one person is typically responsible
for conveying information to an audience or
communicating with the public. Examples are
elections, campaigns, or public speeches.

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SMALL GROUP COMMUNICATION
interactions among three or more people through
a common purpose, mutual influence, and a
shared identity. Examples are school meetings,
board meetings, press conferences, office
meetings, team meetings, and family gatherings.

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INTRAPERSONAL COMMUNICATION
Is communication of self-talk, acts of imagination and
visualization, and even recall and memory.

INTERPERSONAL COMMUNICATION
Is the exchange of information, feelings, and meaning
through verbal and non-verbal messages.

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Is communication with body language,
such as eye contact, gestures, tone of
voice, expressions, posture, and the
distance between two individuals.

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1. FACIAL EXPRESSION
2. GESTURES
3. HAPTICS/TOUCH
4. PROXIMITY
5. EYE CONTACT
6. APPEARANCE
7. CHRONEMICS
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8. PHYSIOLOGICAL RESPONSE
Types and Effects of
NonVerbal Communication
1. FACIAL EXPRESSION
may have communicated different
information. Sharing a message through
eyes, eyebrows, and mouth can enhance a
message. However, it is necessary to be
conscious that facial expressions can easily
be misinterpreted or misunderstood.
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Types and Effects of NonVerbal Communication
2. GESTURES
is a body movement that shows or
emphasizes an idea or a feeling.
When there is a conflict between
what a person is saying and what
they are doing, body language will
give you more accurate feedback.

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Types and Effects of NonVerbal Communication
3.HAPTICS/TOUCH
It is used to communicate affection,
familiarity, sympathy, and other emotions.
In how people and animals communicate
and interact via the sense of touch. These
are handshakes, holding hands, kissing
(cheek, lips, hands), back slap, high-five,
shoulder pat, brushing arm.
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Types and Effects of NonVerbal Communication
4. PROXIMITY
It uses space, distance, touching, and body
position. The tendency of people to adjust
their vocal intensity and tone depends on
how close or far they are from their
listeners. For example, when people are
close to each other, they tend to speak
softly and gently, while when they are far
apart, they speak loudly and clearly.
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Types and Effects of NonVerbal Communication
5. EYE CONTACT
Is making and maintaining eye contact
with an audience. It is verbally
communicating or listening to the
other party that you are interested and
engaged in the conversation. Good
eye contact often conveys the trait of
honesty to the other party.
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Types and Effects of NonVerbal Communication
6. APPEARANCE
The participants establish their social
identity. For example, a speaker's
clothing, hairstyle, use of cosmetics,
neatness, and stature may cause a
listener to form impressions about her
occupation, socioeconomic level, and
competence.
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Types and Effects of NonVerbal Communication
7. CHRONEMICS
Chronemics is the role time plays during communication. How
people interpret time can be personal, cultural, or have to do with
their power or status.

8. PHYSIOLOGICAL RESPONSES
Your body naturally sends out nonverbal signals that are nearly impossible
to control. It includes sweating, blushing, or tearing up.

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Listen for different Watch a political speech and
verbal inflections and observe the ways that vocalists
tone of voice. influence message reception.
Inspect Nonverbal cues Pay attention to the people's
to determine how a body language as you give
person responds to them positive or negative
verbal communication. reinforcement.
Gain data from multiple After several communication
interactions with interactions, reflect on whether
different people to any nonverbal cues are reliable
generalize your findings. across contexts.
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NOW YOURSELF

VALUATE PROFESSIONAL CONTEXT

OUR COMMUNICATION INTERACTION

TEP BACK AND REFLECT

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''EFFECTIVE
COMMUNICATION IS
THE BEST WAY TO
SOLVE PROBLEMS"

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