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Operation Manual Im C300
Operation Manual Im C300
Read this manual carefully before you use this machine and keep
it handy for future reference. For safe and correct use, be sure to
read the Safety Information in this manual before using the
machine.
TABLE OF CONTENTS
How to Read the Manuals......................................................................................................... 3
2
How to Read the Manuals Disclaimer
To the maximum extent permitted by applicable laws, in no event will the manufacturer
Symbols Used in the Manuals be liable for any damages whatsoever arising out of failures of this machine, losses of the
registered data, or the use or non-use of this product and operation manuals provided with it.
This manual uses the following symbols:
Make sure that you always copy or have backups of the data registered in this machine.
Documents or data might be erased due to your operational errors or malfunctions of the
machine.
English
Indicates points to pay attention to when using functions. This symbol indicates points that In no event will the manufacturer be responsible for any documents created by you using this
may result in the product or service becoming unusable or result in the loss of data if the machine or any results from the data executed by you.
instructions are not obeyed. Be sure to read these explanations.
Notes
Indicates supplementary explanations of the product's functions and instructions on resolving Contents of this manual are subject to change without prior notice.
user errors. The manufacturer shall not be responsible for any damage or expense that might result from
the use of parts other than genuine parts from the manufacturer with your office products.
[] For good output quality, the manufacturer recommends that you use genuine toner from the
Indicates the names of keys or buttons on the product or display. manufacturer.
Some illustrations in this manual might be slightly different from the machine.
(mainly Europe and Asia), (mainly Europe), or (mainly Asia) Colors on color keys or the color circle may differ slightly from the colors of actual copies.
(mainly North America) The color samples in this manual may differ slightly from the colors of actual copies.
Differences in the functions of Region A and Region B models are indicated by two symbols. Certain options might not be available in some countries. For details, please contact your
Read the information indicated by the symbol that corresponds to the region of the model local dealer.
you are using. For details about which symbol corresponds to the model you are using, see Depending on which country you are in, certain units may be optional. For details, please
"Model-Specific Information", Specifications. contact your local dealer.
3
• You can download information about the machine's certification, which is based on an
1. Manuals Provided with This Machine IT security certification system (hereafter CC Certification), from the following URL:
U.S. Government Protection Profile for Hardcopy Devices Version 1.0 (IEEE Std
2600.2™-2009)
Manuals for This Machine For Administrator: https://support.ricoh.com/services/device/ccmanual/im_c300_c400/en/
download_admin.html
For User: https://support.ricoh.com/services/device/ccmanual/im_c300_c400/en/
The operating instructions of this machine are provided in the following formats:
download_user.html
Format Manuals
Protection Profile for Hardcopy Devices 1.0 dated September 10, 2015
Printed manual • Safety Information For Administrator: https://support.ricoh.com/services/device/
ccmanual/im_c300_c400_c400SR/en/download_admin.html
CD-ROM • Driver Installation Guide
For User: https://support.ricoh.com/services/device/ccmanual/im_c300_c400_c400SR/en/
Manuals displayed on the control panel • User Guide (Full Version) (HTML) download_user.html
Web pages • Safety Information This information is about how to set up the machine. If you have purchased a CC Certified
• User Guide (Selected Version) (PDF) machine, be sure to read it before operating the machine so you can make the correct
• User Guide (Full Version) (HTML) settings before using it.
• Driver Installation Guide
Safety Information
Before using the machine, be sure to read the section of this manual entitled Safety
Information. It also describes each regulation and environmental conformance.
User Guide (Selected Version)
Regarding the basic usage of this machine, frequently used functions, troubleshooting
when an error message appears, etc., summaries are provided for each user manual.
User Guide (Full Version)
Describes the setup for using the machine, how to use functions to copy, fax, print, scan
or for maintenance and specifications, troubleshooting, system settings, and security
functions.
Manuals are available in English, German, French, Italian, Spanish, Dutch, and Russian.
The User Guide for languages other than shown above contains the information in User
Guide (Selected Version) and Security.
Driver Installation Guide
Describes how to install and configure each driver. This manual is included in the drivers CD.
• Before you configure the extended security and authentication settings, refer to "Regis-
tering Administrators Before Using the Machine" in the Security.
• Using the machine’s security function prevents unauthorized use of the machine, data
tampering, or information leakage. For enhanced security, we recommend that you first
make the following settings:
• Install the Device Certificate.
• Enable SSL (Secure Sockets Layer) Encryption.
• Change the user name and password of the administrator.
4
2. Safety Information for This Machine The Meanings of Safety Labels
English
Caution
CAUTION
Keep out of reach of children Indicates a potentially hazardous situation which, if instructions are not followed, may result
in minor or moderate injury or damage to property.
Do not touch
5
Safety Precautions to Be Followed Requirements for Using Power Plugs and Cords
CAUTION • To prevent fire or electric shock, disconnect the plug and the power cord from
the wall outlet at least once a year and check them. If any of the following
• Do not place the machine in a humid or dusty environment. Doing so can conditions exist, do not use the plug and the power cord continuously, and
result in fire or electric shock. consult your dealer or service representative.
• There are burn marks on the plug
• Do not place the machine on an unstable or tilted surface. Doing so can
• The prongs on the plug are deformed
cause the machine to fall or topple over, possibly resulting in injury.
• The power cord's inner wires are exposed or broken
• Do not obstruct the machine's vents. Doing so can result in fire as the internal • The power cord's coating is cracked, dented, or damaged
components are overheated. • When the power cord is bent, the power turns off and on
• Part of the power cord becomes hot
• Do not place heavy objects on the machine. Doing so can cause the machine
to fall or topple over, possibly resulting in injury.
6
CAUTION Requirements during Emergencies
• When disconnecting the power cord from the wall outlet, make sure to pull
the plug, not the cord. Do not pull the power cord forcibly. Doing so can
damage the power cord, possibly resulting in fire or electric shock.
WARNING
• Be sure to push the power cord plug fully into the wall outlet. Also, do not
push it into loose and unstable wall outlets likely to cause a contact failure. • Do not touch this machine if a lightning strike occurs in the immediate vicinity.
Doing so can result in heat generation. Doing so could result in electric shock.
English
• Always connect the ground terminal of the machine to the ground terminal • Be sure to install the machine as close as possible to a wall outlet so that you
on a wall outlet. can disconnect the power cord plug easily in an emergency.
• Be sure to disconnect the plug from the wall outlet and clean the prongs and • If the machine behaves unusually as follows, turn off the power immediately.
the area around the prongs at least once a year. Allowing dust to build up on After turning off the power, make sure to disconnect the power cord plug from
the plug constitutes a fire hazard. the wall outlet, and then contact your service representative and report the
problem. Continuously using the power cord can result in fire or electric shock.
• If you do not use the machine for a long period of time such as consecutive • The machine is emitting smoke
holidays, be sure to disconnect the power cord plug from the wall outlet for • The machine is emitting odors
reasons of safety. • Metal objects or other foreign objects have fallen inside the machine
• Water or other fluids have fallen inside the machine
• When performing maintenance on the machine, disconnect the power cord
from the wall outlet for safety. • If the machine topples or a cover or other part is damaged, turn off the power
immediately. After disconnecting the power cord plug from the wall outlet,
• Power Source contact your service representative. Using the machine continuously can
result in fire or electric shock.
• IM C300F
120–127 V, 10 A or more, 60 Hz
• IM C400F/C400SRF Requirements for Relocating Machines
120–127 V, 12 A or more, 60 Hz
Please be sure to connect the power cord to a power source as above.
CAUTION
• When moving the machine, do not hold the control panel. Doing so may
damage the control panel and can result in injury or malfunction.
• When moving the machine with the optional paper tray unit attached, do not
push the upper part of the main unit forcibly. Doing so can cause the main
unit to detach from the optional paper tray unit, possibly resulting in injury.
• After moving the machine, use the caster fixture to fix it in place. Otherwise,
the machine might move or topple over to cause injury.
7
CAUTION Requirements for Handling the Machine's Interior
• When moving the machine, make sure to unplug the power cord from the wall
outlet and confirm that line cords and other connecting cables have been
removed. Otherwise, the power cord is damaged, possibly resulting in fire WARNING
or electric shock.
• Do not remove any covers or screws other than those explicitly mentioned in
this manual. There are high voltage components inside the machine that can
cause electric shock. Also there are laser components inside the machine that
Requirements for Using the Machine can cause blindness. Contact your sales or service representative if any of the
machine's internal components require maintenance, adjustment, or repair.
• Do not disassemble or modify this machine. Doing so can result in fire and
CAUTION electric shock. Also, exposure to the laser components inside this machine
risks blindness.
• Do not look into the light source. Doing so may damage your eyes.
• If the paper feed unit is installed, do not pull out more than one tray at a time.
Pressing down forcefully on the machine's upper surface might cause the CAUTION
machine topple over, possibly resulting in injury.
• There are highly-heated parts inside the machine. When removing misfed
• Do not use stapled sheets of paper, aluminum foil, carbon paper, or any kind paper, do not touch areas other than those specified in this manual. Touching
of conductive paper. Doing so can result in fire. those areas can result in burns.
• Keep SD cards and USB flash memory devices out of reach of children. If a • There are parts inside the machine that may break when touched. When
child accidentally swallows an SD card or USB flash memory device, consult removing misfed paper, do not touch connectors, sensors, and LED specified
a doctor immediately. in "Troubleshooting". Touching them can result in malfunction.
• When lowering the ADF, do not place your hands on the hinges and exposure • Although the machine is designed so that a safety device protects users from
glass. Your hands or fingers are caught, which can result in injury. injury, take care not to touch the rollers during operation. The rollers may
pinch before stopping completely.
• When replacing paper or removing jammed paper, make sure not to trap or
injure your fingers.
• The fusing unit becomes hot. When removing the fusing unit, wait for 20
seconds or more after opening the cover and confirm that the fusing unit is
not hotter than the room temperature. Otherwise, you will be burned.
8
Requirements for Handling Supplies CAUTION
• If toner (new or used) comes into contact with your skin or clothes and
smears them, take the following actions:
WARNING • If toner comes into contact with your skin, wash the affected area
thoroughly with soap and water.
• Do not store toner (new or used) or toner containers while toner is inside in • If toner comes into contact with your clothes, wash the stained area with
a place with an open flame. The toner can ignite and result in burns or fire. cold water. Heating the stained area by applying hot water will set the
toner into the fabric and removing the stain may become impossible.
• Do not dispose of the following items into a fire. Toner will ignite on contact
English
with naked flame and burns can result. • When replacing a container with toner (including used toner) or consumables
• Toner (new or used) with toner, be careful that the toner does not splatter. After removing used
• Toner containers while toner is inside consumables and shutting the lid of the container if the lid is available, put
• Toner-attached parts them in a bag.
• Do not absorb spilled toner (including used toner) using a vacuum cleaner.
Absorbed toner may cause ignition or explosion due to electric contact
sparks inside the vacuum cleaner. However, you can use a toner-compatible
industrial vacuum cleaner. When toner is spilled, remove the spilled toner
using a wet cloth so that the toner is not scattered.
CAUTION
• Do not open toner containers forcibly while toner is inside, crush or squeeze
them. Toner spillage can cause accidental ingestion or dirtying of clothes,
hands, or floor.
• Do not leave the following items in a place where children can reach them:
• Toner (new or used)
• Toner containers while toner is inside
• Toner-attached parts
9
IM C400SRF
Safety Labels of This Machine
IM C300F/C400F
There are sharp edges Do not incinerate spilled toner or used toner. Toner dust isD0C9IA0002
flammable
There are sharp edges inside the inside the machine, which and might ignite when exposed to an open flame.
machine. When removing misfed is near this label. Keep your Do not use a vacuum cleaner to remove spilled toner. Absorbed toner
paper, do not touch the parts hands clear of the finisher may cause a fire or explosion due to electrical contact sparking inside
indicated by this label. Doing so when removing the staple the vacuum cleaner.
could result in an injury. cartridge. You might trap Keep toner (used or unused) and toner containers out of reach of
D0C9IA0001
your fingers if you do not. children.
Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite
when exposed to an open flame.
Do not use a vacuum cleaner to remove spilled toner. Absorbed toner may cause a fire or
explosion due to electrical contact sparking inside the vacuum cleaner. Symbols for Earth, Insulation, and Power Switch
Keep toner (used or unused) and toner containers out of reach of children.
Symbols for earth, insulation, and power switch that are used for this machine are as follows:
: POWER ON
: STANDBY
10
3. Other Information for This Machine Legal Requirements
Laser Safety
Laws and Regulations
For IM C300F
Duplication and Printing Prohibited
CDRH Regulations
Do not copy or print any item for which reproduction is prohibited by law.
English
Copying or printing the following items is generally prohibited by local law: This equipment complies with requirements of 21 CFR Subchapter J for class I laser product.
bank notes, revenue stamps, bonds, stock certificates, bank drafts, checks, passports, This equipment contains four InGaAIP laser diodes, 655–666 nanometer wavelength. The
driver's licenses. beam divergence angle is 21 degrees (minimum) and 29 degrees (maximum) in the vertical
The preceding list is meant as a guide only and is not inclusive. We assume no responsibility direction, and 7 degrees (minimum) and 11 degrees (maximum) in the horizontal direction,
for its completeness or accuracy. If you have any questions concerning the legality of copying and laser beams are generated in Continuous Wave (CW) mode. The maximum output power
or printing certain items, consult with your legal advisor. of the light source is 10 milliwatt.
Caution
Use of controls or adjustments or performance of procedures other than those specified
in this manual might result in hazardous radiation exposure.
For IM C400F/C400SRF
CDRH Regulations
This equipment complies with requirements of 21 CFR Subchapter J for class I laser product.
This equipment contains four AlGaInP laser diodes, 650–666 nanometer wavelength for each
emitter. The beam divergence angle is 15 degrees (minimum) and 25 degrees (maximum) in
the vertical direction, and 7 degrees (minimum) and 13 degrees (maximum) in the horizontal
direction, and laser beams are generated in Continuous Wave (CW) mode. The maximum
output power of the light source is 15 milliwatt.
Caution
Use of controls or adjustments or performance of procedures other than those specified
in this manual might result in hazardous radiation exposure.
11
• IM C400F
Notes to USA Users of FCC Requirements • IM C400SRF
Note:
Part 68 of the FCC Rules regarding Facsimile Unit
This equipment has been tested and found to comply with the limits for a Class B digital
device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide 1. This equipment complies with Part 68 of the FCC rules. On the cover of this equipment
reasonable protection against harmful interference in a residential installation. This is a label that contains, among other information, the FCC registration number and ringer
equipment generates, uses and can radiate radio frequency energy and, if not installed equivalence number (REN) for this equipment. If requested, this information must be
and used in accordance with the instructions, may cause harmful interference to radio provided to the telephone company.
communications. However, there is no guarantee that interference will not occur in a 2. T his equipment uses the RJ11C USOC jack.
particular installation. If this equipment does cause harmful interference to radio or 3. A plug and jack used to connect this equipment to the premises wiring and telephone
television reception, which can be determined by turning the equipment off and on, the network must comply with the applicable FCC Part 68 rules and requirements adopted
user is encouraged to try to correct the interference by one or more of the following by the ACTA. A compliant telephone cord and modular plug is provided with this product.
measures: It is designed to be connected to a compatible modular jack that is also compliant. See
• Reorient or relocate the receiving antenna. installation instructions for detail.
• Increase the separation between the equipment and receiver. 4. The REN is used to determine the number of devices that may be connected to a telephone
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
line. Excessive RENs on a telephone line may result in the devices not ringing in response
connected.
to an incoming call. In most but not all areas, the sum of RENs should not exceed five (5.0).
• Consult the dealer or an experienced radio /TV technician for help.
To be certain of the number of devices that may be connected to a line, as determined by
Caution: the total RENs, contact the local telephone company.
Changes or modifications not expressly approved by the party responsible for compliance 5. If this equipment causes harm to the telephone network, the telephone company will notify
could void the user's authority to operate the equipment. you in advance that temporary discontinuance of service may be required. But if advance
This transmitter must not be co-located or operated in conjunction with any other antenna notice is not practical, the telephone company will notify the customer as soon as possible.
or transmitter. Also, you will be advised of your right to file a complaint with the FCC if you believe it is
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled necessary.
environment and meets the FCC radio frequency (RF) Exposure Guidelines. This 6. The telephone company may make changes in its facilities, equipment, operations or
equipment has very low levels of RF energy that it deemed to comply without maximum procedures that could affect the operation of the equipment. If this happens the telephone
permissive exposure evaluation (MPE). But it is desirable that it should be installed and company will provide advance notice in order for you to make necessary modifications to
operated keeping the radiator at least 20cm or more away from person's body (excluding maintain uninterrupted service.
extremities: hands, wrists, feet and ankles). 7. If trouble is experienced with this equipment, for repair or warranty information, please
Supplier's Declaration of Conformity contact Ricoh USA, Inc. Customer Support Department at 1-888-456-6457. If this device
This device complies with Part 15 of the FCC Rules. is causing problems with your telephone network, the telephone company may request that
Operation is subject to the following two conditions: you disconnect the equipment until the problem is resolved.
(1) This device may not cause harmful interference, and 8. In the event of operation problems (document jam, copy jam, communication error indication),
(2) This device must accept any interference received, including interference that may see the manual provided with this machine for instruction on resolving the problem.
cause undesired operation. 9. Connection to party line service is subject to state tariffs. Contact the state public utility
Responsible party: Ricoh USA, Inc. commission, public service commission or corporation commission for information.
Address: 300 Eagleview Boulevard, Suite 200 Exton, PA 19341 10. If your home has specially wired alarm equipment connected to the telephone line, ensure
Telephone number: 610-296-8000 the installation of this equipment does not disable your alarm equipment. If you have
Product Name: Multi Function Peripheral questions about what will disable alarm equipment, consult your telephone company or
Model Number: a qualified installer.
• IM C300F
12
WHEN PROGRAMMING EMERGENCY NUMBERS AND/OR MAKING TEST CALLS TO • Ne pas utiliser l'appareil téléphonique pour signaler une fuite de gaz s'il est situé près de
EMERGENCY NUMBERS: la fuite.
1. Remain on the line and briefly explain to the dispatcher the reason for the call before Conserver ces instructions.
hanging up.
2. Perform such activities in the off-peak hours, such as early morning hours or late evenings.
The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a
Notes to Canadian Users of Wireless Devices
computer or other electronic device, including FAX machines, to send any message unless This device complies with Industry Canada’s licence-exempt RSSs.
such message clearly contains in a margin at the top or bottom of each transmitted page or (1) This device may not cause interference; and
English
on the first page of the transmission, the date and time it is sent and an identification of the (2) This device must accept any interference, including interference that may cause undesired
business or other entity, or other individual sending the message and the telephone number operation of the device.
of the sending machine or such business, other entity, or individual. (The telephone number This equipment complies with IC radiation exposure limits set forth for an uncontrolled
provided may not be a 900 number or any other number for which charges exceed local or environment and meets RSS-102 of the IC radio frequency (RF) Exposure rules. This
long-distance transmission charges.) equipment should be installed and operated keeping the radiator at least 20cm or more away
In order to program this information into your FAX machine, you should complete the following from person's body (excluding extremities: hands, wrists, feet and ankles).
steps: Follow the FAX HEADER programming procedure in the Programming chapter of
the operating instructions to enter the business identification and telephone number of Remarques à l'attention des utilisateurs canadiens d'appareils sans fil
the terminal or business. This information is transmitted with your document by the FAX
HEADER feature. In addition to the information, be sure to program the date and time into Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
your machine. radio exempts de licence.
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
Important Safety Instructions for Facsimile Unit Cet équipement est conforme aux limites d'exposition aux rayonnements énoncées
pour un environnement non contrôlé et respecte les règles d'exposition aux fréquences
When using your telephone equipment, basic safety precautions should always be followed
radioélectriques (RF) CNR-102 de l'IC. Cet équipement doit être installé et utilisé en gardant
to reduce the risk of fire, electric shock and injury to persons, including the following:
une distance de 20 cm ou plus entre le dispositif rayonnant et le corps (à l'exception des
• Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink extrémités : mains, poignets, pieds et chevilles).
or laundry tub, in a wet basement or near a swimming pool.
• Avoid using a telephone during an electrical storm. There may be a remote risk of electric
shock from lightning.
• Do not use a telephone in the vicinity of a gas leak to report the leak.
Save these instructions.
13
Notes to Canadian Users of Facsimile Unit Trademarks
This product meets the applicable Innovation, Science and Economic Development Canada The SD is a trademark of SD-3C, LLC.
technical specifications.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed Other product names used herein are for identification purposes only and might be trademarks
to be connected to a telephone interface. The termination of an interface may consist of any of their respective companies. We disclaim any and all rights to those marks.
combination of devices subject only to the requirement that the sum of the RENs of all the
devices not exceed five.
14
15
English
16
Español
seguridad
2. Información de seguridad de esta máquina
2
Cómo leer los manuales Exención de responsabilidades
En la medida en que lo permita la legislación aplicable, el fabricante no será responsable de
Símbolos utilizados en los manuales ningún daño causado por fallos de esta máquina, pérdida de documentos o datos, o el uso
o no uso de este producto y los manuales de producto que se proporcionan con el mismo.
En este manual se utilizan los siguientes símbolos:
Asegúrese siempre de realizar copias o tener copias de seguridad de los datos registrados
en esta máquina. Es posible que se borren documentos y datos por un error operativo o
alguna avería de la máquina.
En ningún caso el fabricante será responsable de documentos creados por usted mediante
Indica aquellos puntos a los que debe prestar atención cuando se utilicen las funciones.
esta máquina, ni cualquier resultado de los datos ejecutados por usted.
Este símbolo indica los puntos que pueden dañar el producto o servicio de forma que no
pueda utilizarse o que pueden resultar en la pérdida de información si no se siguen las
instrucciones. Asegúrese de leer estas explicaciones.
Notas
Español
El contenido de este manual está sujeto a cambios sin previo aviso.
Indica explicaciones adicionales sobre las funciones del producto e instrucciones sobre El fabricante no se hace responsable de los daños o gastos derivados del uso de piezas que
cómo resolver errores de usuario. no sean las originales del fabricante en sus productos de oficina.
Para una buena calidad de impresión, el fabricante recomienda el uso de tóner original del
[] fabricante.
Indica los nombres de las teclas y los botones del producto o de la pantalla. Algunas de las ilustraciones de este manual pueden presentar ligeras diferencias respecto
a la máquina.
(principalmente, Europa y Asia), (principalmente, Europa), o (principalmente, Asia) Los colores de las teclas de color o el círculo de color pueden diferir ligeramente de los
(principalmente Norteamérica) colores de las copias reales.
Las diferencias entre las funciones de los modelos de la región A y la región B se indican Las muestras de color que aparecen en este manual pueden diferir ligeramente de los
mediante estos dos símbolos. Lea la información indicada por el símbolo correspondiente a colores de las copias reales.
la región del modelo que está utilizando. Para obtener más información sobre qué símbolo Algunas opciones pueden no estar disponibles en algunos países. Si desea información más
corresponde al modelo que está utilizando, consulte Especificaciones. detallada, póngase en contacto con su distribuidor local.
En función del país en que se encuentre, determinadas unidades pueden ser opcionales. Si
desea información más detallada, póngase en contacto con su distribuidor local.
3
1. Manuales suministrados con esta máquina • Puede descargarse la información sobre el certificado de la máquina, que se basa en
un sistema de certificación de seguridad IT (de aquí en adelante, Certificación CC), en
la siguiente URL:
Perfil de Protección del Gobierno de los EE. UU. para Dispositivos de Copia en
Manuales para esta máquina Papel, Versión 1.0 (Norma IEEE 2600.2™-2009)
Para administradores: https://support.ricoh.com/services/device/ccmanual/im_c300_c400/en/
Las instrucciones de uso de esta máquina se proporcionan en los siguientes formatos: download_admin.html
Formato Manuales Para usuarios: https://support.ricoh.com/services/device/ccmanual/im_c300_c400/en/
download_user.html
Manual impreso • Información de seguridad
Perfil de Protección para Dispositivos de Copia en Papel 1.0, del 10 de septiembre
CD-ROM • Guía de instalación del driver de 2015
Manuales mostrados en el panel de • Guía del usuario (versión completa) (HTML) Para administradores: https://support.ricoh.com/services/device/ccmanual/
mandos im_c300_c400_c400SR/en/download_admin.html
Para usuarios: https://support.ricoh.com/services/device/ccmanual/im_c300_c400_c400SR/en/
Páginas web • Información de seguridad
• Guía del usuario (versión seleccionada) (PDF) download_user.html
• Guía del usuario (versión completa) (HTML) Esta información es sobre la configuración de la máquina. Si ha adquirido una máquina
• Guía de instalación del driver
con Certificado CC, asegúrese de leerlo antes de utilizarla para realizar los ajustes
Información de seguridad necesarios.
Antes de utilizar la máquina, asegúrese de leer la sección de este manual llamada
Información de seguridad. También contiene información sobre la conformidad
medioambiental y normativas.
Guía del usuario (versión seleccionada)
En relación al uso básico de esta máquina, se proporcionan para cada manual de
usuario resúmenes sobre las funciones utilizadas con más frecuencia, detección de
errores al aparecer un mensaje de error, etc.
Guía del usuario (versión completa)
Describe la configuración para usar la máquina, cómo usar las funciones para copiar,
comunicarse por fax, imprimir, escanear o para llevar a cabo el mantenimiento y
especificaciones, detección de errores, ajustes del sistema y funciones de seguridad.
Los manuales están disponibles en inglés, alemán, francés, italiano, español, neerlandés y ruso.
La Guía del usuario para otros idiomas aparte de los indicados anteriormente contiene
la información de la Guía del usuario (versión seleccionada) y la Guía de seguridad.
Guía de instalación del driver
Describe cómo instalar y configurar cada driver. Este manual está incluido en el CD de
drivers.
Precaución
PRECAUCIÓN
Mantener fuera del alcance de los niños Indica una situación de peligro potencial que podría causar lesiones leves o moderadas o
daños a la propiedad si no se siguen las instrucciones.
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No tocar
No tirar al fuego
No usar un aspirador
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Precauciones de seguridad Requisitos para el uso de enchufes y cables de alimentación
6
PRECAUCIÓN Requisitos durante emergencias
• Al desconectar el cable de alimentación de la toma de pared, asegúrese de
tirar del enchufe y no del cable. No tire del cable de alimentación con fuerza.
Hacer esto podría dañar el cable de alimentación, pudiendo llegar a producir
un incendio o descarga eléctrica.
ADVERTENCIA
• Asegúrese de insertar completamente el enchufe del cable de alimentación • No toque la máquina si ha caído un rayo en una zona próxima. Hacerlo
podría provocar una descarga eléctrica.
en la toma de la pared. Además, no lo inserte en tomas de pared flojas e
inestables, ya que es probable que se produzca un fallo de contacto. Hacerlo • Asegúrese de instalar la máquina lo más cerca posible de una toma de
podría generar calor. pared para poder desconectar el enchufe del cable de alimentación de forma
sencilla en caso de emergencia.
• Conecte siempre el terminal de conexión a tierra de la máquina a un terminal
de tierra de un enchufe de pared. • Si la máquina se comporta de forma extraña, corte la alimentación eléctrica
de inmediato. Tras desactivar la alimentación eléctrica, desconecte el enchufe
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• Asegúrese de desconectar el enchufe de la toma de la pared y de limpiar las del cable de alimentación de la toma de pared y póngase en contacto con su
clavijas, así como la zona de alrededor al menos una vez al año. Si deja que representante de servicio para comunicarle el problema. El uso continuo del
se acumule el polvo en el enchufe, podría producirse un incendio. cable de alimentación puede provocar un incendio o descarga eléctrica.
• La máquina desprende humo
• Si no utiliza la máquina durante un periodo de tiempo prolongado, como por • La máquina desprende olores
ejemplo, en vacaciones, asegúrese de desconectar el enchufe del cable de • Han caído objetos metálicos u otros objetos extraños en el interior de
alimentación de la toma de pared por motivos de seguridad. la máquina
• Ha entrado agua u otros líquidos en el interior de la máquina
• Si realiza operaciones de mantenimiento en la máquina, desconecte el cable
de alimentación de la red por seguridad. • Si la máquina vuelca o una cubierta u otra pieza está dañada, apague la
máquina inmediatamente. Después de desconectar el enchufe del cable de
• Alimentación eléctrica alimentación de la toma de pared, póngase en contacto con su representante
del servicio técnico. Un uso continuo de la máquina puede provocar un
• IM C300F incendio o una descarga eléctrica.
120–127 V, 10 A o más, 60 Hz
• IM C400F/C400SRF
120–127 V, 12 A o más, 60 Hz Requisitos para cambiar la ubicación de las máquinas
Asegúrese de conectar el cable de alimentación a una fuente de
alimentación del tipo arriba indicado.
PRECAUCIÓN
• Cuando traslade la máquina, no la sujete por el panel de mandos. De lo
contrario, podría dañarse el panel de mandos, causar una avería o provocar
alguna lesión.
7
PRECAUCIÓN Requisitos para la manipulación del interior de la máquina
• A la hora de trasladar la máquina, asegúrese de desenchufar el cable de
alimentación de la toma de pared y confirme que se han retirado los cables
de línea y el resto de cables de conexión. De lo contrario, el cable de ADVERTENCIA
alimentación podría sufrir daños, lo que podría provocar un incendio o una
descarga eléctrica. • No retire tapas ni tornillos si no se indica explícitamente en el presente
manual. Hay componentes de alto voltaje en el interior de la máquina que
pueden provocar descargas eléctricas. También hay componentes láser en
Requisitos para el uso de la máquina el interior de la máquina que pueden provocar ceguera. En caso de que
los componentes internos de la máquina necesiten mantenimiento, ajuste
o reparación, póngase en contacto con su representante de ventas o de
servicio técnico.
• Al bajar el ADF, no coloque las manos en las bisagras ni en el cristal de • Aunque la máquina está diseñada para que un dispositivo de seguridad
exposición. Las manos o los dedos quedarían atrapados, lo que podría proteja a los usuarios de cualquier lesión, procure no tocar los rodillos durante
provocar una lesión. el funcionamiento de la máquina. Los dedos podrían quedar atrapados entre
los rodillos antes de que estos se detengan por completo.
8
Requisitos para la manipulación de consumibles PRECAUCIÓN
• Si se mancha de tóner (nuevo o usado) la piel o la ropa, lleve a cabo las
siguientes acciones:
ADVERTENCIA • Si el tóner entra en contacto con la piel, lave la zona afectada con agua
abundante y jabón.
• No almacene tóner (nuevo o usado) ni contenedores con tóner en su interior • Si el tóner entra en contacto con la ropa, lave la zona manchada con
en un lugar con una llama abierta. El tóner podría entrar en combustión y agua fría. Calentar el área manchada con agua caliente fijará el tóner al
provocar quemaduras o un incendio. tejido y puede hacer imposible la eliminación de la mancha.
• No arroje al fuego los siguientes elementos. El tóner entrará en combustión • Al sustituir un contenedor con tóner (incluido tóner usado) o consumibles
en contacto con una llama abierta, provocando quemaduras. con tóner, evite que se produzcan salpicaduras. Después de retirar los
• Tóner (nuevo o usado) consumibles usados y cerrar la tapa del contenedor (si hay una tapa
• Contenedores de tóner con tóner en su interior disponible), colóquelos en una bolsa.
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• Componentes en contacto con tóner
• No aspire el tóner vertido (incluido tóner usado) con una aspiradora. El tóner
absorbido puede entrar en combustión o causar una explosión por contacto
eléctrico en el interior del aspirador. No obstante, puede utilizar un aspirador
industrial específico para tóner. Si se vierte tóner, limpie el tóner vertido
utilizando un paño seco, para que el tóner no se disperse.
PRECAUCIÓN
• No abra a la fuerza los contenedores de tóner cuando haya tóner en su
interior. No los apriete ni aplaste. Un vertido de tóner puede provocar una
ingestión accidental o ensuciar la ropa, las manos o el suelo.
9
Etiquetas de seguridad de esta máquina IM C400SRF
IM C300F/C400F
La unidad se sobrecalienta.
Espere 20 segundos o más
para que el componente
caliente se enfríe.
D0C9IA0002
Esta máquina tiene bordes No queme el tóner utilizado ni el tóner vertido. El polvo del tóner es
Esta máquina tiene bordes angulosos en su interior, que inflamable y puede arder en caso de ser expuesto a una llama.
están indicados con esta etiqueta. No utilice el aspirador para retirar el tóner derramado. El tóner
angulosos en su interior. Al retirar
Mantenga las manos alejadas del absorbido puede causar un incendio o explosión por contacto
el papel atascado, no toque las
finisher al desatascar un cartucho eléctrico en el interior del aspirador.
piezas indicadas con esta etiqueta. Mantenga el tóner (usado o no) y la botella de tóner fuera del
de grapas. De lo contrario, los
De lo contrario, podría resultar en dedos podrían quedar atrapados. alcance de los niños.
daños y lesiones. D0C9IA0001
No queme el tóner utilizado ni el tóner vertido. El polvo del tóner es inflamable y puede
arder en caso de ser expuesto a una llama. Símbolos del interruptor de toma a tierra, de aislamiento
No utilice el aspirador para retirar el tóner derramado. El tóner absorbido puede causar un y de alimentación
incendio o explosión por contacto eléctrico en el interior del aspirador.
Mantenga el tóner (usado o no) y la botella de tóner fuera del alcance de los niños. Los símbolos del interruptor de toma a tierra, aislamiento y alimentación que se usan en esta
máquina son los siguientes:
: ENCENDIDA
: EN ESPERA.
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3. Más información sobre esta máquina Requisitos legales
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asumimos responsabilidad alguna relacionada con su precisión e integridad. Si tiene alguna dirección horizontal, y los rayos láser se generan en modo Onda continua (Continuous Wave
pregunta relacionada con la legalidad de copiar o imprimir ciertos artículos, póngase en o CW). La potencia de salida máxima de la fuente lumínica es de 10 milivatios.
contacto con su asesor legal. Precaución
El uso de los controles o ajustes o la práctica de procedimientos que no se ajusten a lo
especificado en este manual, pueden causar exposición peligrosa a radiaciones.
Normas CDRH
Este equipo cumple con los requisitos del 21 CFR Subchapter J para productos láser de
clase I. Este equipo contiene cuatro diodos láser AlGaInP, y una longitud de onda de 650-
666 nanómetros para cada emisor. El ángulo de divergencia del haz luminoso es de 15
grados (mínimo) y 25 grados (máximo) en la dirección vertical, y 7 grados (mínimo) y 13
grados (máximo) en la dirección horizontal; y los rayos láser se generan en modo Onda
continua (Continuous Wave o CW). La potencia de salida máxima de la fuente lumínica es
15 milivatios.
Precaución
El uso de los controles o ajustes o la práctica de procedimientos que no se ajusten a lo
especificado en este manual, pueden causar exposición peligrosa a radiaciones.
11
• IM C400F
Notas para los usuarios de EE. UU. sobre requisitos de la FCC • IM C400SRF
12
AL PROGRAMAR NÚMEROS DE EMERGENCIA Y/O REALIZAR LLAMADAS DE • Ne pas utiliser l'appareil téléphonique pour signaler une fuite de gaz s'il est situé près de
PRUEBA A NÚMEROS DE EMERGENCIA: la fuite.
1. Permanezca en línea y explique brevemente al receptor el motivo de su llamada antes de Conserver ces instructions.
colgar.
2. Realice este tipo de actividades en horas de tarifa reducida, como a primera hora de la
mañana o al final de la tarde.
Notas para los usuarios canadienses de dispositivos
El acta de protección al consumidor (Telephone Consumer Protection Act) de 1991 declara ilegal inalámbricos
el uso por parte de cualquier persona de un ordenador o cualquier otro dispositivo electrónico,
Este dispositivo cumple los estándares RSS exentos de licencia de la Industry Canada.
incluidas máquinas de fax, para enviar cualquier mensaje, a menos que dicho mensaje contenga
(1) Este dispositivo no causa interferencias y
claramente en el margen superior o inferior de cada página transmitida o en la primera página de (2) Este dispositivo debe aceptar cualquier interferencia, incluidas aquellas que afecten al
transmisión, la fecha y hora en la que se envió y una identificación de la empresa u otra entidad, u funcionamiento del dispositivo.
otro individuo que enviara el mensaje y el número de teléfono de la máquina emisora o la empresa, Este equipo cumple con los límites de exposición a radiación IC establecidos para controlar
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otra entidad o individuo. (El número de teléfono proporcionado no puede ser un 900 ni ningún otro entornos y cumple con RSS-102 de las normas de exposición a radiofrecuencia (FC) IC.
número para el que los cargos superen las cuotas de transmisión local o de larga distancia). Este equipo debe instalarse y utilizarse con el radiador a un mínimo de 20 cm de cualquier
Para programar esta información en su máquina de FAX, debería completar los pasos siguientes: persona (excluidas las extremidades: manos, muñecas, pies y tobillos).
Siga el procedimiento de programación de encabezado de fax en el capítulo de programación de
las instrucciones de uso para introducir el identificador de empresa y número telefónico del terminal
Remarques à l'attention des utilisateurs canadiens d'appareils sans fil
o empresa. Esta información se transmitirá con su documento mediante la función de encabezado Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
de fax. Además de dicha información, asegúrese de programar la fecha y hora de la máquina. radio exempts de licence.
(1) l'appareil ne doit pas produire de brouillage, et
(2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
Instrucciones de seguridad importantes para la Unidad de fax susceptible d'en compromettre le fonctionnement.
Cet équipement est conforme aux limites d'exposition aux rayonnements énoncées
Al utilizar su dispositivo telefónico, debe seguir siempre una serie de precauciones de pour un environnement non contrôlé et respecte les règles d'exposition aux fréquences
seguridad básicas para reducir el riesgo de incendio, descarga eléctrica y lesiones, entre las radioélectriques (RF) CNR-102 de l'IC. Cet équipement doit être installé et utilisé en gardant
que se incluyen las siguientes: une distance de 20 cm ou plus entre le dispositif rayonnant et le corps (à l’exception des
• No utilice el producto cerca del agua, como por ejemplo, cerca de una bañera, extrémités : mains, poignets, pieds et chevilles).
lavamanos, fregadero o lavadero, ni en un sótano húmedo o cerca de una piscina.
• Evite el uso del teléfono durante tormentas eléctricas. Corre riesgo de descarga eléctrica
causada por un rayo.
• No utilice el teléfono cerca de un escape de gas para informar del mismo.
Guarde estas instrucciones.
13
Notas para usuarios de la Unidad de fax en Canadá Marcas comerciales
Este producto cumple las especificaciones técnicas aplicables del organismo de Innovación, SD es una marca comercial de SD-3C, LLC.
Ciencias y Desarrollo económico de Canadá.
The Ringer Equivalence Number (REN) indicates the maximum number of devices allowed to Otros nombres de productos mencionados en el presente documento lo son únicamente
be connected to a telephone interface . La terminación de una interfaz puede contar de una para su identificación y pueden ser marcas comerciales de sus respectivas empresas.
combinación de dispositivos sujetos únicamente al requisito de que la suma de los REN de Renunciamos a cualquier derecho sobre dichas marcas.
todos los dispositivos no supere cinco.
14
15
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16
Português (Brasil)
segurança
2. Informações de segurança relativas a este
equipamento
2
Como ler os manuais Isenção de responsabilidade
Até a extensão máxima permitida pelas leis aplicáveis, o fabricante, sob nenhuma
Símbolos usados nos manuais circunstância, será responsável por danos de qualquer natureza decorrentes de falhas
neste equipamento, perdas de dados registrados ou do uso ou não uso deste produto e dos
Este manual usa os seguintes símbolos:
manuais de operação fornecidos com ele.
Certifique-se de sempre copiar ou fazer backups dos dados registrados neste equipamento.
Documentos ou dados podem ser apagados devido a erros operacionais ou falhas de
funcionamento do equipamento.
Indica pontos que necessitam de atenção ao utilizar as funções. Este símbolo indica pontos
Sob nenhuma circunstância, o fabricante será responsável por documentos criados por você
que podem resultar em incapacidade de uso do produto ou serviço ou resultar na perda de
por meio deste equipamento ou por quaisquer resultados decorrentes dos dados executados
dados caso as instruções não sejam cumpridas. Certifique-se de ler essas explicações.
por você.
Indica explicações complementares sobre as funções do produto e instruções sobre como Notas
solucionar erros.
Português (Brasil)
O conteúdo deste manual está sujeito a alterações sem notificação prévia.
[] O fabricante não será responsável por nenhum dano ou despesa resultante do uso de peças
Indica os nomes de teclas ou botões no produto ou visor. não genuínas em seus produtos de escritório.
Para uma boa qualidade dos documentos, o fabricante recomenda a utilização de toner
(essencialmente Europa e Ásia), (essencialmente Europa) ou (essencialmente Ásia) genuíno do fabricante.
(essencialmente América do Norte) Algumas ilustrações neste manual podem ser um pouco diferentes no equipamento.
As diferenças nas funções dos modelos da região A e região B são indicadas por dois As cores nas teclas coloridas ou no círculo colorido podem diferir ligeiramente das cores de
símbolos. Leia as informações indicadas pelo símbolo que corresponde à região do modelo cópias reais.
que você está usando. Para obter mais informações sobre que símbolo corresponde ao seu As amostras de cores neste manual podem diferir ligeiramente das cores das cópias reais.
modelo, consulte Specifications. Algumas opções podem não estar disponíveis em determinados países. Para obter mais
informações, entre em contato com o seu revendedor.
Dependendo do país em que você estiver, algumas unidades podem ser opcionais. Para
obter mais informações, entre em contato com o seu revendedor.
3
1. Manuais fornecidos com este equipamento • Você pode baixar informações sobre a certificação do equipamento, que se baseia em
um sistema de certificação de segurança de TI (deste ponto em diante, Certificação
CC), na URL a seguir:
U.S. Government Protection Profile for Hardcopy Devices Version 1.0 (IEEE Std
Manuais deste equipamento 2600.2™-2009)
Para administrador: https://support.ricoh.com/services/device/ccmanual/im_c300_c400/
en/download_admin.html
As instruções de operação deste equipamento são fornecidas nos seguintes formatos:
Para usuário: https://support.ricoh.com/services/device/ccmanual/im_c300_c400/
Formato Manuais en/download_user.html
Manual impresso • Informações de segurança Protection Profile for Hardcopy Devices 1.0, 10 de setembro de 2015
Para administrador: https://support.ricoh.com/services/device/ccmanual/
CD-ROM • Guia de instalação do driver
im_c300_c400_c400SR/en/download_admin.html
Manuais exibidos no painel de controle • Guia do usuário (versão completa) (HTML) Para usuário: https://support.ricoh.com/services/device/ccmanual/im_c300_c400_c400SR/
en/download_user.html
Páginas da Web • Informações de segurança
• Guia do usuário (versão selecionada) (PDF) Estas informações referem-se a como configurar o equipamento. Se você adquiriu um
• Guia do usuário (versão completa) (HTML) equipamento com certificado CC, leia as informações do certificado antes de operar o
• Guia de instalação do driver equipamento para fazer as definições corretas.
Informações de segurança
Antes de usar este equipamento, certifique-se de ler a seção Informações de segurança
neste manual. Ela também descreve cada regulamentação e conformidade ambiental.
Guia do usuário (versão selecionada)
Em relação à utilização básica deste equipamento, às funções usadas com frequência,
à solução de problemas quando uma mensagem de erro é exibida, etc., são fornecidos
resumos de cada manual do usuário.
Guia do usuário (versão completa)
Descreve as configurações para utilização do equipamento, como usar as funções
de cópia, fax, impressão, digitalização ou para procedimentos de manutenção,
especificações, soluções de problemas, definições do sistema e funções de segurança.
Os manuais estão disponíveis em inglês, alemão, francês, italiano, espanhol, holandês
e russo.
O Guia do usuário para outros idiomas além daqueles mostrados acima contém as
informações no Guia do usuário (versão selecionada) e Segurança.
Guia de instalação do driver
Descreve como instalar e configurar cada driver. Este manual está incluído no CD de drivers.
Cuidado CUIDADO
Indica uma situação potencialmente perigosa que poderá resultar em ferimentos menores
ou moderados ou danos materiais se as instruções não forem seguidas.
Mantenha longe do alcance de crianças
Português (Brasil)
Não toque
5
Precauções de segurança a serem seguidas Requisitos para usar cabos de alimentação e tomadas
6
CUIDADO Requisitos durante emergências
• Ao desconectar o cabo de alimentação da tomada na parede, puxe sempre
pela tomada, e não pelo cabo. Não aplique força ao puxar o cabo de
alimentação. Caso contrário, o cabo de alimentação poderá ser danificado,
resultando, possivelmente, em fogo ou choque elétrico.
AVISO
• Certifique-se de inserir totalmente a tomada do cabo de alimentação na • Não toque neste equipamento se estiverem ocorrendo relâmpagos nas
proximidades. Caso contrário, pode ocorrer choque elétrico.
tomada da parede. Além disso, não force o conector para inseri-lo em uma
tomada de parede solta e instável; isso poderá causar mau contato. Isso • Certifique-se de instalar o equipamento o mais próximo possível de uma
resulta em aquecimento. tomada na parede para facilitar a desconexão do cabo de alimentação em
caso de emergência.
• Sempre conecte o terminal de aterramento do equipamento ao terminal de
aterramento em uma tomada. • Se o equipamento apresentar comportamento anormal, conforme descrito
a seguir, desligue a alimentação imediatamente. Depois de desligar a
• Não se esqueça de desconectar a tomada do cabo retirando-a da tomada alimentação, desconecte o conector do cabo de alimentação da tomada na
na parede e de limpar os pinos e a área ao redor dos pinos pelo menos parede e entre em contato com seu representante de serviços técnicos e
uma vez por ano. O acúmulo de sujeira na tomada constitui risco de relate o problema. O uso contínuo do cabo de alimentação pode resultar em
incêndio. fogo ou choque elétrico.
Português (Brasil)
• O equipamento está emitindo fumaça
• Se for necessário deixar o equipamento ocioso por um longo período, por • O equipamento está emitindo odores
exemplo, durante férias, desconecte a tomada do cabo de força da tomada • Objetos de metal ou outros objetos estranhos caíram dentro do
na parede para fins de segurança. equipamento
• Água ou outros líquidos caíram dentro do equipamento
• Ao fazer manutenção no equipamento, desconecte o cabo de alimentação
da tomada na parede para fins de segurança. • Se o equipamento cair ou uma tampa ou outra parte estiver danificada,
desligue a energia imediatamente. Depois de desconectar o conector do
• Fonte de alimentação cabo de alimentação da tomada na parede, entre em contato com o seu
representante de serviços técnicos. Usar o equipamento continuamente
• IM C300F
pode resultar em fogo ou choque elétrico.
120–127 V, 10 A ou mais, 60 Hz
• IM C400F/C400SRF
120-127 V, 12 A ou mais, 60 Hz Requisitos para mudar equipamentos de lugar
Certifique-se de conectar o cabo de alimentação a uma fonte de
alimentação, conforme indicado acima.
CUIDADO
• Ao mover o equipamento, não segure-o pelo painel de controle. Isso pode danificar
o painel de controle e resultar em mau funcionamento ou causar ferimentos.
• Depois de deslocar o equipamento, use a trava dos rodízios para fixá-lo. Caso
contrário, o equipamento poderá se mover ou tombar, causando ferimentos.
7
CUIDADO Requisitos para manusear a parte interna do equipamento
• Ao mover o equipamento, certifique-se de desconectar o cabo de
alimentação da tomada na parede e certifique-se de que outros frio e
cabos de conexão tenham sido removidos. Caso contrário, o cabo de AVISO
alimentação ficará danificado, resultando possivelmente em fogo ou
choque elétrico. • Não retire tampas ou parafusos diferentes daqueles explicitamente
especificados neste manual. Existem componentes de alta tensão no interior do
equipamento que podem causar choque elétrico. Além disso, há componentes
Requisitos para usar o equipamento a laser dentro do equipamento que podem causar cegueira. Entre em contato
com seu representante comercial ou técnico se algum dos componentes
internos do equipamento precisar de manutenção, ajuste ou reparo.
• Não desmonte nem modifique este equipamento. Caso contrário, poderá
CUIDADO ocorrer incêndio e choque eléctrico. Além disso, a exposição aos componentes
do laser no interior deste equipamento pode causar cegueira.
• Não olhe diretamente para a fonte de luz. Isso poderá causar ferimentos
aos seus olhos.
• Mantenha cartões SD e dispositivos USB de memória flash fora do alcance • Existem partes no interior do equipamento que podem quebrar ao serem
de crianças. Se uma criança engolir acidentalmente um cartão SD ou um tocadas. Ao remover papel atolado, não toque nos conectores, sensores
dispositivo USB de memória flash, procure um médico imediatamente. e LEDs especificados na seção "Solução de problemas". Tocar nessas
partes poderá resultar em mau funcionamento.
• Ao abaixar o ADF, não coloque as mãos nas dobradiças nem no vidro
de exposição. Suas mãos ou dedos poderão ficar presos, resultando em • Embora o equipamento seja projetado de modo que um dispositivo de
ferimentos. segurança proteja os usuários contra ferimentos, tome cuidado para não
tocar nos rolos durante o funcionamento. Os rolos podem ser pressionados
uns contra os outros antes de pararem completamente.
8
Requisitos para manusear suprimentos CUIDADO
• Se o toner (novo ou usado) entrar em contato com a pele ou roupas e
manchá-las, sigas estas instruções:
AVISO • Se o toner entrar em contato com sua pele, lave a área afetada com
muita água e sabão.
• Não armazene toner (novo ou usado) ou recipientes contendo toner em locais • Se o toner entrar em contato com suas roupas, lave a área manchada
com chama aberta. O toner poderá inflamar e resultar em queimaduras ou com água fria. Aquecer a área manchada com água quente fará com
incêndio. que o toner penetre no tecido, tornando impossível a remoção da
mancha.
• Não descarte os itens abaixo em fogo. O toner inflamará em contato com
chama aberta, causando risco de queimaduras. • Ao trocar um recipiente contendo toner (mesmo toner usado) ou itens
• Toner (novo ou usado) de consumo com toner, tenha cuidado para que o toner não esparrame.
• Recipientes de toner ainda contendo toner Depois de remover itens de consumo usados e fechar a tampa do
• Partes em contato com toner recipiente (se aplicável), coloque-os em uma sacola.
Português (Brasil)
um aspirador de pó industrial específico para toner. Quando houver toner
derramado, remova-o usando um pano úmido, para não espalhá-lo.
CUIDADO
• Ao abrir recipientes de toner contendo toner, não force, amasse ou aperte
o recipiente. Derramamentos de toner podem causar ingestão acidental ou
sujar roupas, mãos e o piso.
9
Etiquetas de segurança neste equipamento IM C400SRF
IM C300F/C400F
D0C9IA0002
Há bordas afiadas dentro Não incinere toner derramado ou usado. O pó de toner é inflamável
Há bordas afiadas dentro do
do equipamento, que estão e pode pegar fogo se exposto a chamas.
equipamento. Ao remover o papel próximas desta etiqueta. Não utilize aspirador de pó para remover o toner derramado. O toner
com falha na alimentação, não toque Mantenha suas mãos afastadas absorvido pode causar incêndio ou explosão devido ao contato
as peças indicadas por esta etiqueta. do finalizador ao remover o elétrico que ocorre no interior do aspirador de pó.
Fazer isso poderá resultar em lesão. cartucho de grampeamento. Mantenha o toner (usado ou não) e os recipientes do toner fora do
D0C9IA0001 Caso contrário, você poderá alcance de crianças.
Não incinere toner derramado ou usado. O pó de toner é inflamável e pode pegar fogo se prender os dedos.
exposto a chamas.
Não utilize aspirador de pó para remover o toner derramado. O toner absorvido pode causar
incêndio ou explosão devido ao contato elétrico que ocorre no interior do aspirador de pó.
Mantenha o toner (usado ou não) e os recipientes do toner fora do alcance de crianças.
Símbolos de aterramento, isolamento e do botão de alimentação
Os símbolos de aterramento, isolamento e do botão liga/desliga são usados neste
equipamento da seguinte maneira:
: LIGADO
: EM ESPERA
10
3. Outras informações relativas a este equipamento Requisitos legais
Para IM C300F
Cópia e impressão proibidas
Regulamentações do CDRH (Center for Devices and Radiological Health, Centro
Não copie nem imprima nenhum item para o qual a reprodução seja proibida por lei.
para Dispositivos e Saúde Radiológica)
A cópia ou impressão dos seguintes itens é geralmente proibida pelas leis locais:
cédulas bancárias, selos fiscais, títulos, ações, cheques bancários, passaportes e carteiras Este equipamento está em conformidade com os requisitos do 21 CFR, Subcapítulo J,
de motorista. para produtos a laser da classe I. Este equipamento contém quatro diodos laser InGaAIP,
A lista acima serve apenas como orientação, pois não é completa. Não assumimos comprimento de onda entre 655 e 666 nanômetros. O ângulo de divergência do feixe é de
responsabilidade por sua totalidade e precisão de informações. Se você tiver dúvidas sobre 21 graus (no mínimo) e 29 graus (no máximo) no sentido vertical e 7 graus (no mínimo) e 11
a legalidade de cópias ou impressões de determinados itens, consulte seu advogado. graus (no máximo) no sentido horizontal, e os feixes de laser são gerados em onda contínua
(Continuous Wave ou CW). A potência máxima de saída da fonte de luz é de 10 miliwatts.
Cuidado
Português (Brasil)
O uso de controles, ajustes ou procedimentos diferentes daqueles especificados neste
manual pode resultar em exposição perigosa à radiação.
Para IM C400F/C400SRF
11
• IM C400F
Notas aos usuários nos EUA sobre os requisitos da FCC • IM C400SRF
Português (Brasil)
programação nas instruções operacionais para inserir a identificação da empresa e o
número de telefone do terminal ou da empresa. Essas informações são transmitidas com
o documento pelo recurso CABEÇALHO DE FAX. Além das informações, certifique-se de Remarques à l'attention des utilisateurs canadiens d'appareils sans fil
programar a data e hora no equipamento.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radio exempts de licence.
Informações de segurança importantes relativas à (1) l'appareil ne doit pas produire de brouillage, et
unidade de fax (2) l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
Ao usar seu equipamento telefônico, precauções básicas de segurança devem ser sempre Cet équipement est conforme aux limites d'exposition aux rayonnements énoncées
seguidas para reduzir o risco de incêndio, choque elétrico e ferimentos pessoais, incluindo: pour un environnement non contrôlé et respecte les règles d'exposition aux fréquences
• Não use este produto perto de água, por exemplo, banheira, pia, bancada de cozinha, radioélectriques (RF) CNR-102 de l'IC. Cet équipement doit être installé et utilisé en gardant
tanque de roupa, porão úmido ou piscina. une distance de 20 cm ou plus entre le dispositif rayonnant et le corps (à l'exception des
extrémités : mains, poignets, pieds et chevilles).
• Evite usar o telefone durante chuvas com relâmpagos. Há um risco remoto de choque
elétrico causado pelos raios.
• Não utilize o telefone perto de um local onde haja vazamento de gás para relatar esse
vazamento.
Guarde essas instruções.
13
Notas para usuários canadenses da unidade de fax Marcas comerciais
Este produto atende às especificações técnicas aplicáveis de inovação, ciência e SD é marca comercial da SD-3C, LLC.
desenvolvimento econômico do Canadá.
O número de equivalência de toque (REN) indica o número máximo de equipamentos que Os outros nomes de produtos aqui mencionados têm exclusivamente fins de identificação e
podem ser conectados a uma interface telefônica. A terminação de uma interface pode podem ser marcas comerciais de suas respectivas empresas. Isentamo-nos de quaisquer
consistir em qualquer combinação de dispositivos, sujeita apenas ao requisito de que a direitos sobre essas marcas.
soma dos RENs de todos os equipamentos não exceda a cinco.
14
15
Português (Brasil)
16
Français
2
Comment lire les manuels Avis de non-responsabilité
Dans le cadre prévu par la loi, en aucun cas le fabricant ne peut être tenu responsable de tout
Symboles utilisés dans les manuels dommage pouvant découler de pannes de cet appareil, de pertes de données enregistrées,
ou de l'utilisation ou de la non utilisation de ce produit et des manuels utilisateurs fournis
Le présent manuel utilise les symboles suivants :
avec celui-ci.
Assurez-vous d'avoir une copie ou une sauvegarde des données enregistrées sur l'appareil.
Il est possible que des documents ou des données soient effacés en raison d'erreurs
d'utilisation ou de dysfonctionnements de l'appareil.
Indique les points à observer lors de l'utilisation des fonctions. Ce symbole indique des points
En aucun cas le fabricant ne pourrait être tenu responsable des documents que vous aurez
qui pourraient rendre le produit ou le service inutilisable ou entraîner une perte de données si
créés à l'aide de cet appareil ou des résultats des données exécutées par vos soins.
les instructions ne sont pas suivies. Veillez à lire attentivement ces explications.
Remarques
Fournit des explications supplémentaires sur les fonctions de l'appareil et les instructions
Le contenu de ce manuel peut faire l’objet de modifications sans préavis.
pour éliminer les erreurs commises par l'utilisateur.
Le fabricant ne peut être tenu pour responsable des dommages ou frais résultant de
l'utilisation de pièces autres que les pièces du fabricant pour vos appareils bureautiques.
[]
Pour des documents de bonne qualité, le fournisseur recommande l'utilisation de son toner.
Indique les noms des touches ou des boutons sur l'appareil ou l'écran.
Certaines illustrations de ce manuel peuvent présenter de légères différences avec votre
appareil.
Français
(Principalement l'Europe et l'Asie), (Principalement l'Europe), ou (Principalement l'Asie)
Les couleurs des touches de couleur ou du cercle de couleur peuvent être légèrement
(principalement l'Amérique du Nord)
différentes des couleurs des copies.
Les fonctions qui diffèrent entre les modèles de la région A et de la région B sont indiquées
Les échantillons de couleurs de ce manuel peuvent être légèrement différentes des couleurs
par deux symboles. Lisez les informations indiquées par le symbole correspondant à la
des copies.
région du modèle utilisé. Pour plus d'informations sur la correspondance des symboles avec
Certaines options peuvent ne pas être disponibles dans certains pays. Pour plus de détails,
le modèle que vous utilisez, reportez-vous à Caractéristiques.
veuillez contacter votre distributeur local.
En fonction de votre pays, certaines unités peuvent être en option. Pour plus de détails,
veuillez contacter votre distributeur local.
3
1. Manuels fournis avec cet appareil • Vous pouvez télécharger des informations relatives à la certification de l'appareil,
évaluée dans le cadre d'un système de certification de sécurité informatique (la
certification Critères Communs) à partir de l'URL suivante :
U.S. Government Protection Profile for Hardcopy Devices Version 1.0 (IEEE Std
Manuels pour cet appareil 2600.2™-2009).
Pour l'administrateur : https://support.ricoh.com/services/device/ccmanual/im_c300_c400/
Les manuels utilisateur de cet appareil se déclinent selon les formats ci-après : en/download_admin.html
Format Manuels Pour l'utilisateur : https://support.ricoh.com/services/device/ccmanual/im_c300_c400/en/
download_user.html
Manuel papier • Consignes de sécurité
Profil de protection pour les appareils de copie papier 1.0 datant du 10
CD-ROM • Manuel d'installation du pilote septembre 2015
Manuels affichés sur le panneau de • Guide utilisateur (version intégrale) (HTML) Pour l'administrateur : https://support.ricoh.com/services/device/ccmanual/
commande im_c300_c400_c400SR/en/download_admin.html
Pour l'utilisateur : https://support.ricoh.com/services/device/ccmanual/
Pages Web • Consignes de sécurité
im_c300_c400_c400SR/en/download_user.html
• Guide utilisateur (version condensée) (PDF)
• Guide utilisateur (version intégrale) (HTML) Ces informations expliquent comment installer l'appareil. Si vous avez fait l'acquisition
• Manuel d'installation du pilote d'un appareil certifié Critères Communs, assurez-vous de consulter ces informations
Consignes de sécurité avant d'utiliser l'appareil de manière à définir les paramètres adaptés au préalable.
Avant d'utiliser cet appareil, veillez à lire la section de ce manuel intitulée Consignes
de sécurité. Elle décrit également chaque réglementation et conformité liée à
l'environnement.
Guide utilisateur (version condensée)
Pour chaque guide utilisateur, des résumés concernant le fonctionnement de base
de l'appareil, la foire aux questions, la procédure de dépannage à effectuer lorsqu'un
message d'erreur apparaît, etc., sont fournis.
Guide utilisateur (version intégrale)
Décrit la configuration pour utiliser l'appareil, comment utiliser les fonctions pour copier,
télécopier, imprimer, numériser ou la maintenance, ainsi que les spécifications, la
résolution des problèmes, les paramètres système et les fonctions de sécurité.
Les manuels sont disponibles en anglais, allemand, français, italien, espagnol,
néerlandais et russe.
Pour les autres langues que celles mentionnées ci-dessus, les informations se trouvent
dans les manuels Guide utilisateur (version condensée) et Sécurité.
Manuel d'installation du pilote
Explique comment installer et configurer chaque pilote. Ce manuel est inclus sur le CD des pilotes.
4
2. Informations de sécurité de cet appareil Les définitions des étiquettes de sécurité
Attention
ATTENTION
À conserver hors de portée des enfants. Indique une situation qui peut s’avérer dangereuse et causer des blessures superficielles ou
des dégâts matériels si les instructions ne sont pas respectées.
Ne pas toucher
Français
Ne pas utiliser d'aspirateur
5
Consignes de sécurité à observer Exigences pour utiliser les fiches et cordons d'alimentation
• Lors de l'utilisation continue de cet appareil dans une pièce étroite ou mal
ventilée pendant une longue période ou lors de l'impression d'un volume
élevé de documents, veillez à suffisamment aérer la pièce.
6
ATTENTION Exigences en cas d'urgence
• Lorsque vous débranchez le cordon d'alimentation de la prise murale,
tirez toujours sur la fiche et non sur le câble. Ne forcez pas sur le cordon
d'alimentation en tirant. Cela pourrait endommager le cordon, entraînant
potentiellement un incendie ou une électrocution.
AVERTISSEMENT
• Vérifiez que la fiche du câble d'alimentation est entièrement enfoncée dans • Ne touchez pas cet appareil en cas de foudroiement à proximité. Cela
la prise murale Ne l'insérez pas non plus dans des prises murales lâches ou risque de provoquer une électrocution.
instables, ce qui pourrait causer un faux contact. Cela pourrait générer de la • Assurez-vous d'installer l'appareil le plus près possible d'une prise murale pour
chaleur. pouvoir débrancher le cordon d'alimentation facilement en cas d'urgence.
• Connectez toujours la borne de terre de l'appareil à la borne de terre d'une • Si l'appareil agit de façon inhabituelle, mettez-le immédiatement hors tension.
prise murale. Après avoir mis l'alimentation hors tension, veillez à débrancher la fiche du
cordon d'alimentation de la prise murale, puis contactez votre SAV pour
• Au moins une fois par an, débranchez la prise de la prise murale et nettoyez
expliquer le problème. L'utilisation continue du cordon d'alimentation risque de
les broches ainsi que la zone qui les entoure. L’accumulation de poussière provoquer un incendie ou une électrocution.
sur la prise constitue un risque d’incendie. • L'appareil émet de la fumée
• L'appareil émet des odeurs
• Si vous n'utilisez pas l'appareil pendant une longue période comme des
• Des objets métalliques ou d'autres corps étrangers sont tombés dans
vacances, assurez-vous de débrancher le cordon d'alimentation de la prise
l'appareil
murale pour des raisons de sécurité.
• De l'eau ou d'autres liquides ont coulé dans l'appareil
• Lors de toute opération de maintenance sur l'appareil, débranchez le
• Si l'appareil bascule ou un capot ou une autre pièce est endommagé,
cordon d'alimentation de la prise murale pour des raisons de sécurité.
Français
coupez immédiatement l'alimentation. Après avoir débranché la fiche du
• Source d'alimentation cordon d'alimentation de la prise murale, contactez votre SAV. Utiliser
l'appareil en continu risque de causer un incendie ou une électrocution.
• IM C300F
120–127 V, 10 A ou plus, 60 Hz
• IM C400F/C400SRF Exigences pour déplacer les appareils
120–127 V, 12 A ou plus, 60 Hz
Veillez à raccorder le câble d’alimentation à une source d’alimentation du
type décrit ci-dessus.
ATTENTION
• Lorsque vous déplacez l'appareil, ne le tenez pas par le panneau de
commande. Vous pourriez endommager le panneau de commande et
provoquer un dysfonctionnement ou vous blesser.
• Une fois que vous avez déplacé l'appareil, utilisez le système de blocage
des roulettes pour le maintenir en place. Dans le cas contraire, l'appareil est
susceptible de se déplacer ou de basculer et d'entraîner une blessure.
7
ATTENTION Exigences pour manipuler l'intérieur de l'appareil
• Lorsque vous déplacez l'appareil, veillez à débrancher le cordon
d'alimentation de la prise murale et vérifiez que les cordons de ligne
téléphonique et autres câbles de connexion ont été retirés. Dans le cas AVERTISSEMENT
contraire, le cordon d'alimentation sera endommagé, ce qui peut entraîner
un incendie ou une électrocution. • Enlevez uniquement les capots ou vis explicitement indiqués dans ce
manuel. Il y a des composants haute tension dans l'appareil susceptibles
de provoquer une électrocution. Il y a également des composants laser à
Exigences pour utiliser l'appareil l'intérieur de l'appareil qui peuvent entraîner une cécité. Contactez votre
revendeur ou le SAV si l'un des composants internes de l'appareil doit faire
l'objet d'une maintenance, un réglage ou une réparation.
• Ne démontez pas et ne modifiez pas cet appareil. Cela risque de provoquer
ATTENTION un incendie et une électrocution. Une exposition aux composants laser
internes de l'appareil peut également entraîner la cécité.
• Ne regardez pas directement dans la source lumineuse. Cela pourrait
endommager vos yeux.
• Si l'unité alimentation papier est installée, ne retirez pas plus d'un magasin ATTENTION
à la fois. Une pression excessive sur les surfaces supérieures de l’appareil
peut faire basculer l'appareil et entraîner des blessures. • Il y a des pièces très chaudes à l'intérieur de l'appareil. Lorsque vous
retirez le papier mal alimenté, ne touchez pas à d'autres zones que celles
• N'utilisez pas de feuilles agrafées, d'aluminium, de papier carbone ou tout spécifiées dans ce manuel. Si vous les touchez, vous pourriez vous brûler.
autre type de papier conducteur. Cela pourrait entraîner un incendie.
• Des pièces de l'appareil peuvent se casser si vous y touchez. Lorsque vous
• Conservez les cartes SD et clés USB hors de portée des enfants. En cas retirez le papier mal alimenté, ne touchez pas aux connecteurs, capteurs et
d'ingestion accidentelle d'une carte SD ou d'une clé USB par un enfant, LED. Les toucher peut entraîner un dysfonctionnement.
consultez immédiatement un médecin.
• Bien que l'appareil soit conçu pour qu'un dispositif de sécurité protège les
• Lorsque vous abaissez l'ADF, ne placez pas vos mains sur les charnières et utilisateurs des blessures, faites attention à ne pas toucher les rouleaux
la vitre d'exposition. Vos mains ou vos doigts pourraient se coincer, ce qui pendant l'opération. Les rouleaux peuvent pincer avant de s'arrêter
entraînerait des blessures. complètement.
• L'unité de fusion peut devenir chaude. Lorsque vous retirez l'unité de fusion,
patientez au minimum 20 secondes après avoir ouvert le capot, et vérifiez
qu'elle n'est pas plus chaude que la température ambiante, Sans quoi vous
pourriez vous brûler.
8
Exigences pour manipuler les fournitures ATTENTION
• Si du toner (neuf ou usagé) entre en contact avec votre peau ou vos
vêtements et que vous l'étalez, prenez les mesures suivantes :
AVERTISSEMENT • En cas de contact du toner avec la peau, lavez abondamment la zone
affectée avec de l'eau et du savon.
• Ne stockez pas de toner (neuf ou usagé) ou de conteneurs de toner avec • Si du toner entre en contact avec vos vêtements, lavez la zone tâchée
du toner à l'intérieur dans un endroit avec une flamme nue. Le toner peut à l'eau froide. Chauffer la zone tachée en appliquant de l'eau chaude
s'enflammer et entraîner un incendie ou des brûlures. fixera le toner dans le tissu et retirer la tache deviendrait impossible.
• Ne vous débarrassez pas des éléments suivants en les brûlant. Le toner • Lorsque vous remplacez un conteneur avec du toner (y compris du toner
s'enflammera au contact d'une flamme nue. usagé) ou des consommables avec du toner, veillez à ce que le toner
• Toner (neuf ou usagé) n'éclabousse pas. Après avoir retiré les consommables usagés et avoir
• Conteneurs de toner avec du toner à l'intérieur fermé le couvercle du conteneur si le couvercle est disponible, placez-les
• Pièces fixées au toner dans un sac.
Français
ATTENTION
• Ne forcez pas pour ouvrir les conteneurs de toner pendant que du toner est
à l'intérieur, ne les écrasez pas et ne les pressez pas. Le déversement de
toner peut entraîner une ingestion accidentelle ou des vêtements, mains,
planchers sales.
• Ne laissez pas les éléments suivants dans un endroit où des enfants y ont
accès :
• Toner (neuf ou usagé)
• Conteneurs de toner avec du toner à l'intérieur
• Pièces fixées au toner
• Lorsque vous retirez du papier coincé, que vous remplissez ou que vous
remplacez du toner (neuf ou usagé), veillez à ne pas répandre de poussière
de toner sur votre peau ou vos vêtements.
9
Étiquettes de sécurité de cet appareil IM C400SRF
IM C300/C300F/C400F
D0C9IA0002
Des arêtes tranchantes se Ne jetez pas dans le feu le toner renversé ou le toner usagé. La
trouvent dans l'appareil, à poussière de toner est inflammable et risque de s'enflammer en cas
proximité de cette étiquette. d'exposition à une flamme nue.
Des arêtes vives se trouvent à N'approchez pas les
N'utilisez pas d'aspirateur pour ramasser du toner. Le toner aspiré peut
mains du finisseur lorsque
l'intérieur de l'appareil. Lorsque vous provoquer un incendie ou une explosion en raison du vacillement du
vous retirez la cartouche
retirez du papier coincé, ne touchez contact électrique à l'intérieur de l'aspirateur.
d'agrafes. Dans le cas
pas les parties où figure cette contraire, vous risquez de Conservez le toner, usagé ou non, ainsi que les cartouches hors de
étiquette afin d'éviter de vous blesser. vous coincer les doigts. portée des enfants.
D0C9IA0001
Ne jetez pas dans le feu le toner renversé ou le toner usagé. La poussière de toner est
inflammable et risque de s'enflammer en cas d'exposition à une flamme nue.
Symboles de terre, d'isolation et d'interrupteur d'alimentation
N'utilisez pas d'aspirateur pour ramasser du toner. Le toner aspiré peut provoquer un
Les symboles de terre, d'isolation et d'interrupteur d'alimentation utilisés sur cet appareil sont
incendie ou une explosion en raison du vacillement du contact électrique à l'intérieur de
les suivants :
l'aspirateur.
Conservez le toner, usagé ou non, ainsi que les cartouches hors de portée des enfants. : SOUS TENSION
: VEILLE
10
3. Autres informations sur cet appareil Obligations légales
Pour IM C300F
Duplications et impressions interdites
Réglementations CDRH
Ne copiez ou n'imprimez pas des documents dont la reproduction est interdite par la loi.
Copier ou imprimer les éléments suivants est en règle générale interdit par les autorités Cet équipement est conforme aux exigences du CFR, Titre 21, Sous-chapitre J relatif aux
locales : produits laser de classe I. Cet appareil contient quatre diodes laser InGaAIP d’une longueur
billets de banques, timbres fiscaux, obligations, certificats d'actions, traites bancaires, d’onde de 655 à 666 nanomètres. L'angle de divergence du faisceau est de 21 degrés
chèques, passeports et permis de conduire. (minimum) et 29 degrés (maximum) dans la direction verticale, et de 7 degrés (minimum)
La liste précédente est donnée à titre d'exemple et n'est en aucun cas exhaustive. Nous et 11 degrés (maximum) dans la direction horizontale. Les faisceaux laser sont générés en
déclinons toute responsabilité en cas de liste incomplète ou inexacte. Si vous avez des mode Onde continue (CW). La puissance maximale de sortie de la source lumineuse est de
questions concernant le droit de copier ou d'imprimer certains éléments, consultez un 10 milliwatts.
conseiller juridique. Attention
Recourir à toute autre procédure en termes de commandes, réglages ou performances
que celles décrites dans ce manuel peut vous exposer dangereusement à des
radiations.
Français
IM C400F/C400SRF
Réglementations CDRH
Cet équipement est conforme aux exigences du CFR, Titre 21, Sous-chapitre J relatif aux
produits laser de classe I. Cet appareil contient quatre diodes laser AlGaInP, d’une longueur
d’onde de 650 à 666 nanomètres pour chaque émetteur. L'angle de divergence du faisceau
est de 15 degrés (minimum) et 25 degrés (maximum) dans la direction verticale, et de 7
degrés (minimum) et 13 degrés (maximum) dans la direction horizontale. Les faisceaux laser
sont générés en mode Onde continue (CW). La puissance maximale de la source lumineuse
est de 15 milliwatts.
Attention
Recourir à toute autre procédure en termes de commandes, réglages ou performances
que celles décrites dans ce manuel peut vous exposer dangereusement à des
radiations.
11
• IM C400F
Remarques à l'attention des utilisateurs aux États-Unis • IM C400SRF
12
LORS DE LA PROGRAMMATION DE NUMÉROS D'URGENCE ET/OU LORS DES • Ne pas utiliser l'appareil téléphonique pour signaler une fuite de gaz s'il est situé près de
APPELS TESTS AUX NUMÉROS D'URGENCE : la fuite.
1. Restez en ligne et expliquez brièvement au répartiteur la raison de votre appel avant de Conserver ces instructions.
raccrocher.
2. Procédez à ces opérations pendant les heures creuses, par exemple, très tôt le matin ou
tard le soir.
Remarques à l'attention des utilisateurs canadiens
Le Telephone Consumer Protection Act de 1991 définit comme illégal le fait qu'une personne d'appareils sans fil
utilise un ordinateur ou tout autre appareil électronique, y compris les fax, pour envoyer un
message à moins que ce message contienne dans une marge en haut ou en bas de chaque page Le présent appareil est conforme aux normes CNR d'Industry Canada applicables aux
transmise ou sur la première page de la transmission la date et l'heure à laquelle il a été envoyé, appareils radio exempts de licence.
l'identité de l'entreprise, organisme ou personne envoyant ce message, ainsi que le numéro de (1) l'appareil ne doit pas produire de brouillage ; et
téléphone de l'appareil émetteur, de l'entreprise, de l'organisme ou de la personne. (Le numéro (2) Cet appareil doit accepter toutes les interférences, y compris celles susceptibles de
de téléphone fourni ne peut pas être un numéro 900 ou tout autre numéro pouvant entraîner une provoquer un fonctionnement indésirable de l'appareil.
tarification supérieure à la tarification locale ou des frais de transmission longue distance). Cet équipement est conforme aux limites d'exposition aux radiofréquences de l'IC
Pour programmer ces informations dans votre fax, vous devez exécuter les étapes suivantes : établies pour un environnement non contrôlé et se conforme aux règles d'exposition
Suivez la procédure de programmation de l'en-tête de fax dans le chapitre Programmation du aux radiofréquences (RF) RSS-102 de l'IC. Cet équipement doit être installé et utilisé
manuel utilisateur afin de saisir l'identifiant de l'entreprise et le numéro de fax du terminal ou de en mettant le radiateur à une distance d'au moins 20 cm du corps (à l'exclusion des
l'entreprise. Ces informations sont transmises avec votre document par la fonction En-tête de extrémités : mains, poignets, pieds et chevilles).
fax. En plus de ces informations, assurez-vous de bien programmer la date et l'heure sur votre
appareil. Remarques à l’attention des utilisateurs canadiens d'appareils sans fil
Français
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
Instructions de sécurité importantes pour le télécopieur radio exempts de licence.
(1) l'appareil ne doit pas produire de brouillage, et
Lorsque vous utilisez votre équipement téléphonique, vous devez toujours respecter les (2) L'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
règles de sécurité élémentaires afin de réduire les risques d’incendie, d'électrocution et de susceptible d'en compromettre le fonctionnement.
blessure, notamment : Cet équipement est conforme aux limites d'exposition aux rayonnements énoncées
• N'utilisez pas ce produit à proximité de l'eau, par exemple, près d'une baignoire, d'un lavabo, pour un environnement non contrôlé et respecte les règles d'exposition aux fréquences
d'un évier ou d'une cuve de lessivage, dans un sous-sol humide ou près d'une piscine. radioélectriques (RF) CNR-102 de l'IC. Cet équipement doit être installé et utilisé en
• Évitez d'utiliser un téléphone pendant un orage. Il peut exister un risque d'électrocution à gardant une distance de 20 cm ou plus entre le dispositif rayonnant et le corps (à l’exception
distance dû à la foudre. des extrémités : mains, poignets, pieds et chevilles).
• N'utilisez pas un téléphone pour signaler une fuite de gaz lorsque vous vous trouvez à
proximité de cette dernière.
Veuillez conserver ces instructions.
13
Remarques à l'attention des utilisateurs canadiens de
Marques commerciales
l'unité Fax SD est une marque commerciale de SD-3C, LLC.
Ce produit correspond aux caractéristiques techniques de « Innovation, Sciences et D'autres désignations de produit sont utilisées ci-après uniquement à des fins d'identification
Développement économique Canada ». et peuvent être des marques de leur société respective. Nous renonçons à tout droit relatif
Le numéro d'équivalence de sonnerie (REN) indique le nombre maximum d'appareils à ces marques.
pouvant être connectés à une interface téléphonique. La terminaison d'une interface peut
être constituée de n'importe quelle combinaison d'appareils, à la seule condition que la
somme des REN de tous ces appareils ne dépasse pas cinq.
14
15
Français
EN US ES ES PT BR FR FR
D0C9-7107
16
© 2019
EN US ES ES PT BR FR FR
D0C9-7107
User Guide Getting Started
Fax
Scan
Document Server
Troubleshooting
For safe and correct use, be sure to read Safety Information before
using the machine.
How to Read the Manuals
Symbols Used in the Manuals
Indicates points to pay attention to when using functions. This symbol indicates points that may result in
the product or service becoming unusable or result in the loss of data if the instructions are not obeyed.
Be sure to read these explanations.
Indicates supplementary explanations of the machine's functions, and instructions on resolving user
errors.
[]
Indicates the names of keys or buttons on the product or display.
1
TABLE OF CONTENTS
How to Read the Manuals................................................................................................................................. 1
Symbols Used in the Manuals.......................................................................................................................1
1. Getting Started
Turning On and Off the Power.......................................................................................................................... 9
Turning On the Main Power.......................................................................................................................... 9
Turning Off the Main Power........................................................................................................................10
Energy Saving Mode...................................................................................................................................10
Guide to Names and Functions of Components............................................................................................13
Front and Right View....................................................................................................................................13
Front and Left View...................................................................................................................................... 17
Rear and Left View.......................................................................................................................................19
Names and Functions of the Control Panel....................................................................................................21
Touch Panel/Interface.................................................................................................................................21
LED Indicators...............................................................................................................................................22
Changing the Display Language.................................................................................................................... 24
Confirming the Functions that Are Added in RICOH Always Current Technology.....................................25
Confirming the Version of RICOH Always Current Technology Implemented on the Machine............25
How to Use the Home Screen.........................................................................................................................26
Intuitive Screen Operation Using Fingertips.............................................................................................. 28
How to Use the Copy Screen..........................................................................................................................31
How to Use the Copy Screen (Standard).................................................................................................. 31
How to Use the Copy Screen (No Scrolling Screen)............................................................................... 33
Changing the Layout or Display of the Keys of the Copy Function......................................................... 34
How to Use the Fax Screen............................................................................................................................. 36
Customizing the [Send Settings] Screen.................................................................................................... 36
How to Use the Scanner Screen..................................................................................................................... 39
Customizing the [Send Settings] Screen.................................................................................................... 39
Adding a Frequently Used Application or Widget to the Home Screen..................................................... 42
Adding an Icon/Widget to the Home Screen.......................................................................................... 43
Creating a Folder to Organize Icons......................................................................................................... 43
Registering Frequently Used Settings as a Program...................................................................................... 45
Registering Settings as a Program.............................................................................................................. 46
Changing the Contents of the Program......................................................................................................47
2
Logging In from the Control Panel.................................................................................................................. 48
Logging In by Entering the User Name and Password.............................................................................49
Logging In Using an IC Card...................................................................................................................... 50
Logging In Using a Mobile Device.............................................................................................................50
Authenticating Using the User Code.......................................................................................................... 52
Changing the Login Password.................................................................................................................... 52
Placing an Original on the Exposure Glass................................................................................................... 54
Placing an Original in the Auto Document Feeder (ADF).............................................................................56
2. Copy
Basic Procedure for Copying Documents...................................................................................................... 59
Reserving a Copy Job While Executing Another Copy Job.....................................................................60
Specifying Original Sizes................................................................................................................................ 62
Using Paper Tray Settings........................................................................................................................... 62
Selecting a Regular Size for the Original.................................................................................................. 62
Specifying a Custom Size for the Original................................................................................................ 63
Making Enlarged or Reduced Copies............................................................................................................65
Specifying a Copy Ratio or Size................................................................................................................ 65
Enlarging or Reducing According to the Paper Size................................................................................ 67
Reducing Slightly to Increase the Margins................................................................................................ 68
Duplex Copying............................................................................................................................................... 69
Combining and Copying a Multi-page Original onto a Single Sheet of Paper.........................................71
Copying Onto Envelopes................................................................................................................................ 74
Copying in Page Order or for Each Page Number...................................................................................... 76
3. Fax
Basic Procedure for Transmitting Faxes..........................................................................................................79
Registering Fax Numbers in the Address Book..............................................................................................82
Registering a Fax Number and Send Conditions......................................................................................82
Changing/Deleting the Registered Data Such as Fax Number.............................................................. 84
Displaying a Preview before Sending a Fax..................................................................................................85
Viewing the Transmission Result of Sent Faxes.............................................................................................. 87
Confirming the Information on the Fax Screen.......................................................................................... 87
Checking the Result in Communication Result Report............................................................................... 88
Checking the Result in Immediate TX Result Report...................................................................................89
3
Checking the Result in Communication Failure Report............................................................................. 89
Checking the Result in Error Report............................................................................................................ 89
Viewing Memory Storage Report...............................................................................................................89
Checking by E-mail......................................................................................................................................90
Confirming the Information in Web Image Monitor................................................................................. 91
4. Print
Installing the Printer Driver by Using Device Software Manager Installer...................................................93
Installing Device Software Manager from the CD-ROM......................................................................... 93
Installing Device Software Manager from the Downloaded File............................................................ 96
Installing the Printer Driver for Network Connection (Windows)................................................................. 99
Installing the PCL 6 Printer Driver from the CD-ROM............................................................................... 99
Installing the PostScript 3 Printer Driver from the CD-ROM................................................................... 102
Installing the PCL 6/PostScript 3 Printer Driver from the Downloaded File..........................................104
Installing the Printer Driver for Windows................................................................................................. 105
If the Machine Cannot Be Found............................................................................................................. 106
Installing the Printer Driver for Network Connection (macOS)..................................................................110
Installing the PPD file................................................................................................................................. 110
Registering the Machine in [Print & Scan] or [Printers & Scanners]...................................................... 111
Specifying the Option Settings................................................................................................................. 114
Basic Procedure for Printing Documents...................................................................................................... 116
Printing a Document in Windows.............................................................................................................116
Printing a Document in macOS................................................................................................................ 118
Printing on Both Sides of Paper.................................................................................................................... 121
Specifying 2-sided Print (Windows)........................................................................................................ 121
Specifying 2-sided Print (macOS)............................................................................................................121
Combining and Printing Multiple Pages on a Single Sheet of Paper........................................................ 123
Specifying the Combine 2 Originals Function (Windows).................................................................... 123
Specifying the Combine 2 Originals Function (macOS)........................................................................123
Printing on Envelopes.................................................................................................................................... 125
Printing Documents Stored in the Printer from the Control Panel............................................................... 128
Printing from a USB Flash Memory Device or SD Card Directly............................................................... 129
Printable File Formats................................................................................................................................ 129
Printing from a Memory Storage Device or Scan Application.............................................................. 130
4
5. Scan
Scanning Documents and Sending the Scanned Data by E-mail..............................................................133
Basic Procedure for Sending an E-mail................................................................................................... 133
Registering the E-mail Destination Specified When Sending an E-mail in the Address Book.............135
Scanning Documents and Sending the Scanned Data to a Folder........................................................... 138
Printing the Check Sheet........................................................................................................................... 138
Confirming the Computer Information (Windows)................................................................................. 139
Creating a Shared Folder (Windows)..................................................................................................... 140
Confirming the Computer Information (macOS).....................................................................................143
Creating a Shared Folder (macOS)........................................................................................................ 144
Registering the Created Shared Folder in the Address Book................................................................ 146
Basic Procedure for Performing Send to Folder......................................................................................148
Scanning an Original with Suitable Quality and Density...........................................................................150
Specifying the File Type or File Name When Scanning a Document....................................................... 153
6. Document Server
Storing Documents in Document Server.......................................................................................................155
Printing Documents in Document Server...................................................................................................... 157
Printing a Document with the Settings Specified When Scanned..........................................................157
Changing the Print Settings to Print a Document.....................................................................................158
Specifying a Page to Print.........................................................................................................................159
7. Web Image Monitor
Using Web Image Monitor...........................................................................................................................161
What You Can Do on the Web Image Monitor..................................................................................... 162
Web Image Monitor Screen.................................................................................................................... 164
Specifying Web Image Monitor Help..................................................................................................... 164
8. Adding Paper and Toner
Loading Paper into the Paper Tray...............................................................................................................167
Loading Paper into Tray 1........................................................................................................................ 168
Loading Paper into Tray 2 to 4................................................................................................................ 172
Loading Paper into the Bypass Tray........................................................................................................ 174
Specifying Regular Sizes Using the Control Panel................................................................................. 176
Specifying a Custom Size Paper Using the Control Panel..................................................................... 178
Specifying Paper Type and Thickness Settings....................................................................................... 179
5
Recommended Paper Sizes and Types........................................................................................................182
Tray 1......................................................................................................................................................... 182
Paper Tray Unit (Trays 2-4)...................................................................................................................... 183
Bypass Tray................................................................................................................................................183
Notes on Special Paper............................................................................................................................185
Paper Thickness for Each Paper Weight..................................................................................................185
Unusable Paper......................................................................................................................................... 186
Paper Storage............................................................................................................................................187
Saving Printouts......................................................................................................................................... 187
Thick Paper Orientation and Recommended Status................................................................................... 188
Envelope Orientation and Recommended Status....................................................................................... 189
Using the Copy Function...........................................................................................................................190
Using the Printer Function..........................................................................................................................190
Loading Orientation-fixed Paper or Two-sided Paper............................................................................... 191
Copying onto Letterhead Paper............................................................................................................... 191
Printing onto Letterhead Paper Using the Printer Driver..........................................................................192
Recommended Original Size and Weight.................................................................................................. 193
Replacing the Toner.......................................................................................................................................194
Precautions When Storing Toner..............................................................................................................195
Precautions When Replacing the Toner.................................................................................................. 195
Disposing Exhausted Toners.....................................................................................................................196
9. Troubleshooting
Alert Sounds................................................................................................................................................... 199
Checking the Indicators, Icons, and Messages on the Control Panel.......................................................201
When an Icon Is Displayed with a Message.......................................................................................... 201
When the [Check Status] Indicator Is Lit or Flashing.............................................................................. 203
When the Machine Cannot Be Operated................................................................................................... 204
When the Machine Does Not Respond Correctly to an Operation on the Control Panel..................204
When the Machine Does Not Respond Correctly to an Operation from a Computer....................... 208
When a Message Appears and the Machine Cannot Be Operated........................................................210
When a Message Appears While Using the Copy Function.....................................................................213
When a Message Appears While Using Document Server...................................................................... 214
When a Message Appears While Using the Fax Function........................................................................ 215
6
Messages that Appear During Operation or When Sending/Receiving a Fax Cannot Be Performed....
.................................................................................................................................................................... 215
Messages that Appear When the Machine Cannot Connect to the Network.....................................216
Messages that Appear When the Remote Fax Function Is Unavailable.............................................. 225
When a Message Appears While Using the Printer Function....................................................................229
Messages that Appear without Error Codes........................................................................................... 229
Messages that Appear with Error Codes................................................................................................ 241
When a Message Appears While Using the Scanner Function................................................................ 243
Messages that Appear on the Control Panel.......................................................................................... 243
Messages that Appear on the Computer................................................................................................ 250
When Other Messages Appear...................................................................................................................256
Messages that Appear When Machine Login Fails............................................................................... 258
Messages that Appear When Logging in to the Machine Using an IC Card Fails............................. 265
Messages that Appear When the LDAP Server Is Unavailable............................................................ 266
Messages that Appear When There Is a Problem with the Certificate................................................. 267
Messages that Appear When an Application Site Cannot Be Used.................................................... 268
10. Specifications for The Machine
Model-Specific Information.......................................................................................................................... 271
List of Specifications.......................................................................................................................................273
Specifications for the Main Unit............................................................................................................... 273
Specifications for the Document Server...................................................................................................290
Specifications for Facsimile.......................................................................................................................291
Specifications for Printer........................................................................................................................... 296
Specifications for Scanner........................................................................................................................ 301
Specifications for Auto Document Feeder (ADF).................................................................................... 305
Specifications for Internal Finisher........................................................................................................... 305
Specifications for Internal Tray 2............................................................................................................. 306
Specifications for Paper Tray Unit (Trays 2-4)........................................................................................307
Specifications for Caster Table................................................................................................................ 308
Specifications for IEEE 1284 Interface Board........................................................................................ 308
Specifications for Wireless LAN Board................................................................................................... 308
Specifications for Device Server Option................................................................................................. 309
The Setting Values of the Transmission Function..........................................................................................310
7
Send Email................................................................................................................................................. 310
Send to Folder........................................................................................................................................... 311
Broadcast Transmission.............................................................................................................................312
Printable Area and Margin...........................................................................................................................313
Machine Options...........................................................................................................................................314
Guide to Functions of the Machine’s External Options..........................................................................314
Guide to Functions of the Machine’s Internal Options...........................................................................316
Functions Requiring Optional Configurations..............................................................................................318
Copy Function............................................................................................................................................318
Facsimile Functions.................................................................................................................................... 318
Printer Function.......................................................................................................................................... 319
Scanner Function....................................................................................................................................... 319
Others.........................................................................................................................................................319
Function Compatibility...................................................................................................................................321
11. Legal and Contact Information
Environmental Regulations............................................................................................................................ 323
ENERGY STAR Program........................................................................................................................... 323
Energy Saving Functions...........................................................................................................................323
User Information on Electrical and Electronic Equipment (mainly Europe)...................... 325
Note for the Battery and/or Accumulator Symbol (For EU countries only) (mainly Europe)
.................................................................................................................................................................... 326
Environmental Advice for Users (mainly Europe)............................................................... 326
Notes to users in the state of California (Notes to Users in USA) (mainly North America)....
.................................................................................................................................................................... 327
Trademarks (User Guide)..............................................................................................................................328
8
1. Getting Started
• When you are using the fax function on the machine, do not turn the power off under normal
operation. If the power is turned off, data stored in the fax memory will be lost in about one hour
after the machine is turned off. If you have to turn the power off or unplug the power cord for some
reason, make sure 100% is shown as available memory on the screen for the fax function.
• Do not press the main power switch soon after you press the main power of the machine. When
you turn the power on or off, wait at least 10 seconds after confirming that the main power
indicator on the control panel has turned on or off.
1. Make sure the power cord is firmly plugged into the wall outlet.
2. Push the main power switch.
D0C9IA5901
The main power indicator on the right side of the control panel turns on.
• When the power is turned on, the screen may show that the machine is performing an auto restart.
Do not turn off the main power while the machine is processing. It takes about 7 minutes until the
machine restarts.
• If a file was deleted from memory, a Power Failure Report is automatically printed as soon as the
power is restored. This report can be used to identify lost files.
9
1. Getting Started
• Do not turn off the power while the machine is in operation. To turn the power off, confirm that the
operation is finished.
• Do not hold down the main power switch while turning off the main power. Doing so forcibly turns
off the machine's power and may damage the hard disk or memory and cause malfunctions.
• Do not press the main power switch soon after pressing the main power switch on the machine.
When you turn the power on or off, wait at least 10 seconds after confirming that the main power
indicator on the control panel has turned on or off.
D0C9IA5901
The main power indicator on the right side of the control panel turns off. The main power turns off
automatically after the machine has shut down properly.
When the machine is not operated for a specified period of time, the machine enters the "Energy Saving
mode" automatically. "Energy Saving mode" has two modes, "Fusing Unit Off mode" and "Sleep mode",
and the machine enters the Fusing Unit Off mode first. In the factory default, the machine is configured to
use both modes.
Fusing Unit Off Mode
In this mode, the main power indicator is lit. Because the heater of the fusing unit is turned off but
the screen of the control panel is still displayed, the power consumption decreases, but you can
start operation promptly. If you do not operate the machine for a specified period of time, the
machine emits a clicking sound and enters Fusing Unit Off mode.
• You can specify whether to enable the Fusing Unit Off mode and the time to wait before the
machine enters Fusing Unit Off mode under [Fusing Unit Off Mode (Energy Saving) On/Off].
See "Date/Time/Timer", User Guide (Full Version).
10
Turning On and Off the Power
• In this mode, you can scan documents, send faxes, receive faxes into memory, change the
machine settings on the control panel, and perform other operations that do not require
printing.
Sleep Mode
In this mode, the display of the control panel turns off and the main power indicator blinks slowly.
Power consumption is minimized. When you do not operate the machine for a specified period of
time or press [Energy Save] ( ), the machine enters Sleep mode.
• You can specify the amount of time that the machine waits before entering Sleep mode under
[Sleep Mode Timer].
See "Date/Time/Timer", User Guide (Full Version).
• The machine recovers from Sleep mode when you perform one of the following:
• Lift the ADF.
• Place an original in the ADF.
• Touch the display of the control panel.
• The energy saving functions are disabled when an error occurs or while an operation is in
progress.
• The energy saving functions will not operate in the following cases:
• When fixed warm-up is in progress
• When operations are suspended during printing
• When a warning message appears (The machine enters Fusing Unit Off mode unless the
cover is open.)
• When paper is jammed (The machine enters Fusing Unit Off mode except when the cover is
open.)
• When the Data In indicator is lit or flashing (The machine enters Fusing Unit Off mode except
when the Data In indicator is lit or flashing due to receiving faxes or storing documents.)
• The machine does not enter Sleep mode in the following cases:
• During communication with external equipment
• When the hard disk is active
• When the service call message appears
• When the ADF, machine's cover, or ADF cover are opened
• When the "Add Toner" message appears
• When toner is being replenished
• When one of the following screens is displayed:
• System Settings
11
1. Getting Started
• Counter
• Inquiry
• Address Book
• Tray/Paper Settings
• When data is being processed
• If a file is waiting to be transmitted within the next minute using the "Send Later" facsimile function
• When a recipient is being registered in the address list or group dial list
• When the sample print, locked print, hold print, or stored print screen is displayed
• When the screen of a document that was stored under the printer function appears
• When the internal cooling fan is active
• When accessing the machine using Web Image Monitor
12
Guide to Names and Functions of Components
• Do not obstruct the machine's vents. Doing so can result in fire as the internal components are
overheated.
IM C300/C300F/C400F
8
3
9
4
10
5 11
6 12
13
D0C9IA5902
13
1. Getting Started
4. Front cover
Open to replace the toner cartridge.
5. Paper tray
Load paper here.
6. Paper tray unit
Load paper here.
7. Main power switch
To operate the machine, the main power switch must be on. If it is off, turn the switch on.
8. Right cover
Open this cover when a paper jam occurs.
9. Vents
Prevent overheating.
10. Paper guides
When loading paper in the bypass tray, align the paper guides flush against the paper.
11. Bypass tray
Use to copy or print on OHP transparencies and label paper (adhesive labels).
12. Extender
Pull this extender out when loading A4 , 81/2 × 11 or larger size paper in the bypass tray.
13. Lower right cover
Open this cover when a paper jam occurs.
14
Guide to Names and Functions of Components
IM C400SRF
1
2
3
10
4
11
5
6 12
13
7
14
8
15
D0C9IA0901
15
1. Getting Started
16
Guide to Names and Functions of Components
IM C300/C300F/C400F
D0C9IA0909
17
1. Getting Started
IM C400SRF
D0C9IA0902
18
Guide to Names and Functions of Components
IM C300/C300F/C400F
1
2
D0C9IA5904
1. Vents
Prevent overheating.
2. Ethernet port
Use a network interface cable to connect the machine to a network.
IM C400SRF
1 2
D0C9IA0903
19
1. Getting Started
1. Vents
Prevent overheating.
2. Ethernet port
Use a network interface cable to connect the machine to a network.
20
Names and Functions of the Control Panel
Touch Panel/Interface
1 2
DZB165
1. Media slots
Insert an SD card or USB flash memory device. You can store the scanned data or print the file stored on the
media.
• Use an SD memory card or SDHC memory card with a maximum capacity of 32 GB. You cannot use an
SDXC memory card.
• Use the media formatted in FAT16 or FAT32.
• Certain types of USB flash memory devices cannot be used in the machine.
• A USB extension cable, hub, or card reader cannot be used.
• If the power of the machine is turned off or the media is removed from the machine while the machine is
reading the data in the media, check the data in the media.
• Before removing the media from the slot, press the icon displayed on the screen ( / ) to cancel the
connection.
21
1. Getting Started
DZW174
2. Touch Panel
Displays the Home screen, operation screen of applications, and messages. Operate with the fingertips.
page 26 "How to Use the Home Screen"
page 28 "Intuitive Screen Operation Using Fingertips"
3. NFC tag
Used to connect the machine and a smart device with the RICOH Smart Device Connector.
See "Using the Machine Functions from a Mobile Device", User Guide (Full Version).
• You can adjust the angle of the control panel to improve visibility.
D0C9IA5931
LED Indicators
2 3 4
DZB164
22
Names and Functions of the Control Panel
23
1. Getting Started
3. Press [OK].
24
Confirming the Functions that Are Added in RICOH Always Current Technology
EDS004
• For details about installing RICOH Always Current Technology, see the Operating Instructions for
Application Site.
25
1. Getting Started
• Do not apply strong impact or force to the screen, or it may be damaged. Maximum force
allowable is approx. 30N (approx. 3 kgf). (N = Newton, kgf = Kilogram force. 1 kgf = 9.8N.)
• Touch the Home screen to operate it.
page 28 "Intuitive Screen Operation Using Fingertips"
• You can add or delete icons and widgets, and change their order.
page 42 "Adding a Frequently Used Application or Widget to the Home Screen"
1 2 3 4 5
15 6
7
8
6 14 13 12 11 10 9
DZC140
1. Login icon
This icon is displayed when users are logged in. When you press the icon, the names of the users who are
currently logged in are displayed.
2. System message
Displays system and application messages. If there are two or more messages, they will be displayed
alternately.
If a message indicating that the toner has run out or an error has occurred is displayed, press the message to
display the system message list to check the contents.
26
How to Use the Home Screen
3. Help
When the machine is connected to the Internet and Help is available for the screen that is displayed or the
error that has occurred, press this icon to display a Help screen.
When the machine is not connected to the Internet, you can see guidance regarding print quality and paper.
Specify [Cookie] in the control panel browser to [ON] to display Help properly.
4. [Login]/[Logout]
These keys are displayed when user authentication is enabled. Press the keys to log in to or log out from the
machine.
page 48 "Logging In from the Control Panel"
5. [Energy Save]
Press to enter or exit Sleep mode.
page 10 "Energy Saving Mode"
6. Switch Screens
Press to scroll the screens right and left. The Home screen has 5 screens.
DZC180
27
1. Getting Started
12. [Back]
Press to return to the previous screen.
13. Date/Time and Toner remaining
The current date and time is displayed.
To display the information about Toner remaining, specify [Display Time/Remaining Toner] of [Screen
Features Settings] to [Remaining Toner].
14. [Check Status]
Press to check the following system statuses of the machine. This lights up in red when an error occurs.
• Machine's status
Indicates the error status and network status.
• Operational status of each function
Status of functions such as Copy or Scanner
• Current jobs
• Job history
• Machine's maintenance information
See "Checking the Machine Status from the Control Panel", User Guide (Full Version).
15. Icon display area
Displays the icons and widgets.
• You can change the screen displayed when the power is turned on under [Function Priority].
• See "Displaying Frequently Used Functions on the First Screen", User Guide (Full Version).
• When you press [Menu] [Reset Home Screen] with the Embedded Software Architecture
application being installed in the machine, the application icons are not deleted.
On the Home screen or application screen, you can perform the following operations by touching the
screen with your fingertips.
Flick (for switching between screens)
Touch and slide your finger on the screen quickly left or right to switch between the screens.
28
How to Use the Home Screen
DZB181
DZB182
DZB183
In some applications, you can also use the following actions to operate the screen:
Pinch-in (for zooming out the screen)
Touch the screen with your thumb and forefinger, and pinch them together. This feature is useful
when previewing files and images.
29
1. Getting Started
DZB185
DZB184
30
How to Use the Copy Screen
D0C9PA5242
Full View
You can see all the function keys on a single screen. You do not need to scroll through the screens
to select a function.
• To switch the screen type, press [Menu] ( ) [Screen Settings] [Switch Screen Type] on the
Copy screen.
• You can use the same functions on either screen.
• When the administrator has configured user authentication and User's Own Customization is
enabled, each login user can change the screen type.
You can customize the layout and how the keys are displayed on the Copy screen in Standard. For
details, see page 34 "Changing the Layout or Display of the Keys of the Copy Function".
31
1. Getting Started
6
D0C9PA5243
4. [Sample Copy]
Press to make a partial copy as a test before proceeding to copy the rest of the original.
See "Making a Partial Copy as a Test and Copying the Rest of the Original", User Guide (Full Version).
5. [Start]
Press to perform copying.
32
How to Use the Copy Screen
3
7
4
6
D0C9PA5244
2. [Reset]
Reset the settings configured on the Copy screen.
3. Preview of the current setting status
Displays an image representing the quantity and the settings configured on the Copy screen. Press [Qty] to
display the number keys. Press the image to display the list of the settings.
4. [Sample Copy]
Press to make a partial copy as a test before proceeding to copy the rest of the original.
See "Making a Partial Copy as a Test and Copying the Rest of the Original", User Guide (Full Version).
5. [Start]
Press to perform copying.
6. Other keys for Copy function
Press to select the functions whose keys are out of the visible area of the screen. The key of the function that is
currently configured is displayed with in the upper left corner.
33
1. Getting Started
You can customize the layout and how the Copy function keys are displayed on the Copy screen in
Standard mode (Arranging keys mode).
When the administrator has configured user authentication and User's Own Customization is enabled,
each login user can customize the layout.
Switching to change the key layout mode
On the Copy screen, press and hold one of the keys until the screen changes, and then press [OK]
to display the screen of the arranging keys mode.
± ´ ²
³ µ
DZX026
Hiding a key
Press and hold the key to hide, drag it to "Hide the Keys", and then press [OK].
34
How to Use the Copy Screen
DZX027
DZX028
35
1. Getting Started
5 3
DZX895
Press and hold a key on the [Send Settings] screen to customize the layout of the keys.
When the administrator has enabled user authentication and User's Own Customization, the screen can
be customized for each user.
36
How to Use the Fax Screen
± ´ ²
³ µ
DZX026
Hiding a key
Long-press a key to hide, drag it to [Hide the Keys] (Trash icon), and then press [OK].
DZX027
37
1. Getting Started
DZX028
38
How to Use the Scanner Screen
5 3
DZX898
Press and hold a key on the [Send Settings] screen to customize the layout of the keys.
When the administrator has enabled user authentication and User's Own Customization, the screen can
be customized for each user.
Switching to change the key layout mode
Long-press any key and press [OK] on the screen below to switch to the key sorting mode and
enable changing of the key layout.
39
1. Getting Started
± ´ ²
³ µ
DZX026
Hiding a key
Long-press a key to hide, drag it to [Hide the Keys] (Trash icon), and then press [OK].
DZX027
40
How to Use the Scanner Screen
DZX028
41
1. Getting Started
DZC186
• You cannot add a shortcut of a program registered by the document server function to the Home
screen.
• When you have set user authentication, log in and customize it. Each user can register their own
Home screen.
• A shortcut, folder, or widget cannot be created or moved if there is no space on the Home screen.
In this case, delete one of the registered items, and then perform the same operation.
• The names of icons and widgets are displayed up to 20 double-byte or 30 single-byte characters.
Names composed of 21 or more double-byte characters are displayed with "...", indicating the
20th and later characters.
42
Adding a Frequently Used Application or Widget to the Home Screen
DZC187
2. Press and hold the icon or widget to be added to the application list screen.
• Select the [WIDGET] tab to add a widget, or select the [PROGRAM] tab to add a program.
3. After the screen changes to the Home screen, move the icon or widget to the desired
position and release it.
To add a classic application or program, select the type of application or program from the
displayed menu.
1. Press and hold a spot on the Home screen where you want to create a folder.
43
1. Getting Started
DZC188
3. Open the created folder, press and hold its title, and then change the folder name.
You can enter up to 30 characters for a folder name.
4. Drag the icon and release it over the folder.
44
Registering Frequently Used Settings as a Program
DZX153
• When you press the icon of a program on the Home screen, the machine applies the settings and
performs the function registered in the program automatically.
• You can register the following number of items as programs.
• Copy: 25 items
• Fax: 100 items
• Scanner: 100 items
45
1. Getting Started
First, configure the settings to be registered on the Copy, Fax, or Scanner screen, and then register them.
3. Press [Menu] ( ).
4. Press [Set Current Settings to Program].
DZX154
46
Registering Frequently Used Settings as a Program
8. Press [Exit].
You can change a part of the program and overwrite it or change the contents and register them as a
new program.
DZX153
• To change the icon or program name or to delete the program, press [Menu] ( ) and operate
from [Edit/Delete Program].
47
1. Getting Started
• Depending on the machine settings, you can use an IC card or mobile device for authentication.
• If user code authentication is specified, you may need to enter the user code to operate the
restricted application.
To prevent use of the machine by an unauthorized person, always log out when you have finished using
the machine. While a user is logged in, the name of the user is displayed in the system message.
48
Logging In from the Control Panel
• If the machine is not used for a specified period, the user is automatically logged out (Auto Logout).
The default setting for Auto Logout is 3 minutes. The period of Auto Logout can be changed by
[Auto Logout Timer] of [System Settings] or the Auto Logout setting can be disabled.
• See "Date/Time/Timer", User Guide (Full Version).
• Ask the administrator for the login user name, login password, and user code.
• "Verifying Users to Operate the Machine (User Authentication)", Security
Enter the authentication information using the keyboard displayed on the control panel.
DZC190
DZC191
49
1. Getting Started
• If an incorrect password is entered a specified number of times, login with the same name is
disabled (Lockout Function). The default setting for unsuccessful attempts before a user is locked out
is five. If the user is locked out, the administrator must release the lockout.
• To log out from the machine, press [Logout] at the top right on the screen, and then press [OK].
Hold an IC card over the card reader inside the control panel. If the card is not registered on the
machine, enter the authentication information and register the card.
DZB640
• To log out, hold the IC card over the card reader or press [Logout] at the top right on the screen.
• If another user holds the IC card over the card reader while you are still logged in, you are
automatically logged out and the new user logs in.
Log in to the machine using the RICOH Smart Device Connector app on your mobile device. You need a
mobile device that supports Bluetooth Low Energy (BLE).
50
Logging In from the Control Panel
2. Start the RICOH Smart Device Connector application on the mobile device, and then flick
left or right to display the login screen.
3. Press [NEXT].
4. Display the login screen on the control panel of the machine, and hold the mobile device
over the Bluetooth label.
• To log out from the machine, hold the mobile device over the Bluetooth label on the control panel
or press [Logout] at the top right on the screen.
51
1. Getting Started
• If another user holds a mobile device over the card reader while you are still logged in, you are
automatically logged out and the new user logs in.
When User Code Authentication is specified as the authentication method on the machine, enter the user
code before operating an application.
DZC193
• When you finish the operation of the application, press [Energy Save] ( ) or press and hold
[Reset] to release the authentication status.
52
Logging In from the Control Panel
3. Select the login user from the address book, and then press [Edit].
EDN012
D0C9PA5256
53
1. Getting Started
• When lowering the ADF, do not place your hands on the hinges and exposure glass. Your
hands or fingers are caught, which can result in injury.
• Do not lift the ADF forcefully. The cover of the ADF might open and cause injury. The ADF, or its
hinges may also become damaged.
D0C9IA5905
• You can set a book or object that is less than 20 mm (0.79 inches) thick. A book or object that is
thicker than 20 mm (0.79 inches) cannot be set.
• When you place a thick book or three-dimensional original on the exposure glass and lower the
ADF, the back side of the ADF rises up to accommodate the original.
54
Placing an Original on the Exposure Glass
D0C9IA5906
• Do not open or close the ADF with your hands placed in the space between the ADF and exposure
glass.
D0C9IA5907
55
1. Getting Started
56
Placing an Original in the Auto Document Feeder (ADF)
D0C9IA5909
2. Place the aligned originals squarely face up in the Auto Document Feeder (ADF).
Place the originals with the first page facing up.
Fan sheets before loading so that multiple papers do not stick to each other and are not fed at
once.
Do not stack the originals beyond the limit mark.
D0C9IA0904
• To scan originals larger than A4 or 81/2 × 11 size, pull out the ADF's extender on the original
output tray, and then raise the stopper.
D0C9IA5911
57
1. Getting Started
58
2. Copy
DZC207
You can enter this using the keyboard after pressing [Quantity] or a number.
59
2. Copy
6. Press the paper tray select key to select a paper tray to use.
• When paper runs out, the machine selects another tray that is loaded with paper of the same
size as the setting of the current tray and resumes copying. If you do not want to use other
trays when paper runs out, set the machine so it does not automatically select other trays.
• To prevent the machine from selecting other trays automatically, disable auto tray switching.
See "Tray/Paper Settings", User Guide (Full Version).
7. Press [Start].
• When the [Check the orientation of the original every time after pressing [Start]] check box is
selected in [Select the original's orientation], the screen below is displayed. Select the original
orientation as necessary. If you do not need to select this each time, clear the check box.
• When you place the original on the ADF, the process of copying the original starts.
• When you place the original on the exposure glass, the copy process starts according to the
setting contents. To make a copy of the second page or back side of the original, place the
original accordingly on the exposure glass, and then press [Start]. Press [Finish Scn] after
scanning all originals if necessary according to the setting contents.
• Originals scanned when no paper is loaded or when an error has occurred will be copied
automatically when the machine is ready to execute copying.
When [Reserve] is displayed on the execution screen of the current copy job, you can scan the original
of another copy job to execute after the current job is completed (Job Preset).
You can make reservations for up to eight jobs each in the Copier and Document Server functions.
60
Basic Procedure for Copying Documents
D0C9PA5324
• To delete the reserved job or preview its image on the screen, press [Job Confirmation].
61
2. Copy
• If you do not specify the size of the originals, the machine determines that the size of the original is
the same as that of the paper loaded in the currently selected tray.
The machine scans the originals based on the size and orientation of the paper loaded in the selected
tray.
2. Press the paper tray select key on the Copy screen, and then select the tray loaded with
paper whose size and orientation is the same as the original.
3. Press [Original Size].
To copy a regular size original, select the size of the originals from the regular sizes.
62
Specifying Original Sizes
To copy a custom size original, specify the horizontal and vertical sizes of the original in numeric values.
1. Measure the vertical (Y) and horizontal (X) lengths of the original.
X
X
Y Y
DZB577
63
2. Copy
64
Making Enlarged or Reduced Copies
Exposure glass
DZB222
Auto Document
Feeder (ADF)
DZB223
65
2. Copy
When you place two-sided originals in the ADF, the top right corner of the original will be the base
point for the enlargement/reduction of the reverse side. To enlarge or reduce from the same point,
set the original on the exposure glass and perform 2-sided copy.
3. Press [Original Size] on the Copy screen and specify the size of your original.
To specify a copy ratio or size other than the displayed setting, press [Others] and perform the
following procedure.
Specifying a copy ratio (Zoom/Reduce/Enlarge)
Enter a value or select the copy ratio.
D0C9PA5320
• You can change the options of the copy ratio that is displayed on the Copy screen when pressing
[Copy Ratio]. You can also change the enlargement and reduction ratios that appear when [Copy
Ratio] [Others] is pressed on the Copy screen.
• See "Reduce / Enlarge", User Guide (Full Version).
66
Making Enlarged or Reduced Copies
The original is enlarged or reduced to fit on the specified paper size (Scale to Paper Size)
DZB236
67
2. Copy
DZB240
6. Press [Start].
The original is reduced to 93% in size and printed in the center of the paper. This setting is useful if you
want to copy an original to a paper of the same size without the edges being slightly cropped when
copied in full size or to increase the margins.
If the key is not displayed, register [Create Margin], by using [Customize Function: Copy (Standard
Mode)] or [Customize Function: Copy (All View Mode)].
See "Others (Copier / Document Server Settings)", User Guide (Full Version).
4. Press [Start].
• You can change the copy ratio of [Create Margin] to a value other than 93%.
• See "Reduce / Enlarge", User Guide (Full Version).
68
Duplex Copying
Duplex Copying
You can copy two 1-sided pages or one 2-sided page onto the front and back sides of a single sheet of
paper.
DZB251
The size of the original that can be copied differs from that of the 1-sided copy.
page 273 "List of Specifications"
Duplex Copying with the Settings Other Than Those Displayed on the Keys
1. On the Copy screen, press [2 Sided/Combine].
2. Press [2 Sided/Combine].
69
2. Copy
DZC252
• You can specify the margins when copying a 1-sided original onto both sides of paper.
• See "Edit / Stamp", User Guide (Full Version).
• You cannot use the duplex copy function when the following paper types are selected:
• Label Paper
• Envelope
• OHP (Transparency)
• Waterproof Paper
• Coated Paper
• You can change the setting contents of the two-sided copy key on the Copy screen.
• See "Others (Copier / Document Server Settings)", User Guide (Full Version).
• Use the [Series] function to copy the front and back sides of a two-sided original onto one side of a
sheet page by page.
• See "Copying Facing Pages of a Book Type Original or Two-sided Original", User Guide (Full
Version).
70
Combining and Copying a Multi-page Original onto a Single Sheet of Paper
1 2 3
3
2 3
1 1
2 DZB253
The arrangement of copied pages and copy ratio varies depending on the original orientation and
combined pages.
1
4
1 2
8
1
1
1
4
2
1
DZB255 8
DZB259 DZB260 DZB261
To combine with the settings other than those displayed on the keys
1. On the Copy screen, press [2 Sided/Combine].
2. Press [2 Sided/Combine].
71
2. Copy
Orientation Results
1
2
3
4
2 1
4 3
DZB263
DZB262
5. Press [Start].
When placing the originals on the exposure glass, press [Finish Scn] after scanning all of the
originals if necessary according to the number of originals.
72
Combining and Copying a Multi-page Original onto a Single Sheet of Paper
• The minimum copy ratio in the Combine function is 25%. For example, if you copy an A4 (81/2 ×
11)-size original onto A5 (51/2 × 81/2)-size paper with [4 Pages], the copy ratio becomes less
than 25% and parts of the image might not be copied.
• You can configure the following settings in [Settings] [Copier / Document Server Settings] [2
Sided / Combine]:
• [Copy Order in Combine]: The order of combined images
• [Separation Line in Combine]: The separation line between combined pages
See "2 Sided / Combine", User Guide (Full Version).
• You can configure the following settings in [Settings] [Copier / Document Server Settings]
[Edit / Stamp]:
• [Erase Original Shadow in Combine]: Determine whether to erase the boundary margin
around each original to maintain the margin
See "Edit / Stamp", User Guide (Full Version).
• You can change the setting contents of the Combine key on the Copy screen.
• See "Others (Copier / Document Server Settings)", User Guide (Full Version).
73
2. Copy
• The Duplex Copy function cannot be used for envelopes. If Duplex Copy is specified, press the key
to cancel the setting.
2. Place the envelope in the bypass tray with the copying side face down.
page 189 "Envelope Orientation and Recommended Status"
The [Bypass Tray Paper Settings] screen is displayed.
74
Copying Onto Envelopes
D0C9IA1201
6. Confirm the settings in the [Bypass Tray Paper Settings] screen, and then press [OK].
7. Place the original on the exposure glass.
page 189 "Envelope Orientation and Recommended Status"
8. Press [Start].
75
2. Copy
3 3
1 2 3 2 2
1 1
DZB241
Stack
Groups together copies of each page in a multi-page original. You can set the stack function only
when you are using IM C400SRF.
1 2 3
1 2 3 1 2 3
DZB242
76
Copying in Page Order or for Each Page Number
5. Press [Start].
When selecting [Sort] and placing an original on the exposure glass, a single set of copies is
made. After scanning all of the originals, press [Finish Scn] to copy the rest of the sets.
• When you are using IM C400SRF, the sets of printouts are shifted as they are output.
• You can change the action to perform when paper or memory runs out during sorting under
[Memory Full Auto Scan Restart].
• See "Finishing", User Guide (Full Version).
77
2. Copy
78
3. Fax
• It is recommended that you call the receivers and confirm with them when sending important
documents.
2. Check that [Fax] and [Memory Transmission] are displayed on the fax screen.
DZC300
79
3. Fax
DZC301
• To enter the fax number manually, select the destination from the destination history, or search
for the destination in the address book, press , and specify the destination.
DZC302
You can select only the destination entered using the numeric keypad from the history.
• To specify the destination again, press .
DZC303
80
Basic Procedure for Transmitting Faxes
• If the Auto Specify Sender Name function is enabled, the sender is automatically specified
and you can omit the procedure for specifying a sender.
7. Press [Start].
To cancel transmission after scanning the original, press [Stop] and operate in [Job Status]
[Transmission Standby File].
See "Confirming and Handling a Document in the Fax Queue", User Guide (Full Version).
• If the telephone line you are connected to requires time to connect to the public line after you dial
the external number, enter a [Pause] after entering the number to specify the time to wait before
dialing the number. The machine pauses for about two seconds for each single [Pause] entered.
• To use tone-dialing in a pulse-dialing environment, press [Tone]. A tone signal is generated for
every number you enter afterward.
• You can perform Immediate transmission only when the total number of destinations specified for
all documents exceeds the maximum value.
• The communication that has been initiated first is displayed on the screen when performing three
simultaneous communications.
81
3. Fax
EDN022
3. Enter the information of the destination on the [Name] tab, and then select a title to
classify it.
82
Registering Fax Numbers in the Address Book
83
3. Fax
If you delete the destination used for the personal box, file transmission will fail. Exclude the destination
from the personal box before deleting it.
EDN013
84
Displaying a Preview before Sending a Fax
2. Place the original in the Auto Document Feeder (ADF) or on the exposure glass.
See "Setting an Original to Send by Fax on the Scanner", User Guide (Full Version).
3. On the fax screen, press [Settings] [Original Orientation] to specify the orientation of
the original, and then press [Preview].
85
3. Fax
86
Viewing the Transmission Result of Sent Faxes
Press [Job Status] [Transmission Result] on the fax screen to view the information.
DZC304
87
3. Fax
• Display All
Displays the transmission results from among the total number of both transmission and
reception results, which cannot exceed 1,000.
• Display per User
Press this to display the result of transmissions performed by a specific user. Select the user to
display the results and press [Display].
• Display Specified Period
Press this to display the result of transmissions performed in the specified period. Specify the
period by entering the start and end dates or selecting from the calendar displayed on the
screen, and press [Display].
4. Check the transmission results and press [Exit].
• "--LAN-Fax -->" is shown as the result of transmission to the machine when you send a fax
from your computer. For the result of transmission to the destination, refer to the transmission
result of the same document number.
• The destination may be displayed as "*" depending on the security settings.
• In a field for an e-mail that was encrypted and distributed or forwarded, the encryption icon
( ) is displayed.
• To display the result of the transmission that is completed while displaying the transmission
results, close the transmission result screen and open it again.
• You cannot confirm or change an outgoing document in LAN-Fax, document waiting, or document
whose status is "Trnsmtg.".
In the factory default setting, the machine is configured not to print the report automatically. Specify Auto
Print to print the report every time you send a document by Memory Transmission. When more than one
destination is specified, the report is printed after transmitting the fax to all destinations is completed.
88
Viewing the Transmission Result of Sent Faxes
To configure auto print, select bit number [0] under switch number [03], and change the current value to
"1".
See "Changing the Parameter Settings", User Guide (Full Version).
In the factory default setting, the machine is configured not to print the report automatically. Specify Auto
Print to print it every time you send a document by Immediate Transmission.
To configure Auto Print, select bit number [5] under switch number [03], and change the current value to
"1".
See "Changing the Parameter Settings", User Guide (Full Version).
• If the page was sent successfully, the Page column gives the total number of pages sent
successfully.
This report is printed if the fax could not be sent to all specified destinations by Memory Transmission
when Fax is not set to Auto Print (the factory default setting).
This report is printed if a fax could not be sent by Immediate Transmission when Immediate Transmission
Result Report is not set to Auto Print (the factory default setting).
Memory Storage Report is printed when the document to send by Memory Transmission could not be
stored in the memory. If you want to, print the report as a record, and print it even if the document was
stored correctly.
To print the Memory Storage Report every time a document is stored in the memory, select bit number
[2] under switch number [03], and change the current value to "1".
See "Changing the Parameter Settings", User Guide (Full Version).
• Even if the machine is set up not to print this report, it is still printed if an original could not be
stored.
89
3. Fax
Checking by E-mail
You can check the fax transmission result on your computer by sending an e-mail to the sender or the e-
mail address specified when sending the fax. The image of the original sent by fax, along with the
destination, date and time, and transmission result is included in the e-mail.
• To view the report without text disruption, select a font of even character width in your e-mail
application's settings.
2. Place the original in the Auto Document Feeder (ADF) or on the exposure glass.
See "Setting an Original to Send by Fax on the Scanner", User Guide (Full Version).
3. To send a notification e-mail to the sender, press [Settings] [Sender], and then specify
the sender.
When a login user is operating the machine, the login user becomes the sender.
The e-mail address that you selected for the [Use as Sender] check box when registering the
address will be used as the e-mail address of the sender.
See "Registering E-mail Addresses in the Address Book", User Guide (Full Version).
4. Select the [Notification of Result] check box.
DZX317
90
Viewing the Transmission Result of Sent Faxes
5. To send a notification e-mail to a destination other than the sender, press [Notification of
Result] on the [Settings] screen, and then specify the destination of the e-mail.
In Web Image Monitor, you can view up to 1,000 of the latest total results of the transmission and
reception history.
91
3. Fax
92
4. Print
• Manage Printers permission is required to install the drivers. Log on as an Administrators group
member.
• Device Software Manager supports Windows OS only. To install the printer driver on Mac OS, see
the following sections:
• page 110 "Installing the Printer Driver for Network Connection (macOS)"
• See "Installing the Printer Driver for USB Connection (macOS)", User Guide (Full Version).
• Follow the instructions of the installer to connect the USB cable.
93
4. Print
DZX615
DZX730
94
Installing the Printer Driver by Using Device Software Manager Installer
• USB: Following the instructions on the [Connection with device] screen, connect the machine
and the computer with the USB cable to search for the machine.
8. Select this machine from among the detected devices, and then click [Next].
DZC086
If the machine is not detected, click [Cancel Connection]. Even if the connection is canceled,
the installation is complete. After the installer screen is closed, the machine is added
automatically when it is connected to the computer with the USB cable.
95
4. Print
• After completing the installation, Device Software Manager icon is created on the desktop screen.
• You can update the installed printer driver with Device Software Manager.
• See "Updating the Driver (Windows)", User Guide (Full Version).
• If the [User Account Control] dialog box appears during the driver installation procedure, click
[Yes] or [Continue].
• If the [Windows Security] dialog box appears during the driver installation procedure, click [Install
this driver software anyway].
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Installing the Printer Driver by Using Device Software Manager Installer
7. Select the connection between the machine and computer, and then click [Next].
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4. Print
If the machine is not detected, click [Cancel Connection]. Even if the connection is canceled,
the installation is complete. After the installer screen is closed, the machine is added
automatically when it is connected to the computer with the USB cable.
9. When the installation is complete, click [Finish].
• Double-click the Device Software Manager icon created on the Finder of the computer to update
the printer driver.
• See "Updating the Driver (Windows)", User Guide (Full Version).
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Installing the Printer Driver for Network Connection (Windows)
• Manage Printers permission is required to install the driver. Log on as an Administrators group
member.
• If the [User Account Control] dialog box appears during the driver installation procedure, click
[Yes] or [Continue].
• If the [Windows Security] dialog box appears during the driver installation procedure, click [Install
this driver software anyway].
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4. Print
5. On the [License Agreement] screen, select [I accept the agreement], and then click [Next].
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6. Confirm the [Confirm Network Connection] screen, and then click [Next].
The search detects devices connected to the network.
7. Select this machine from among the devices, and then click [Install].
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8. If the [Set Port] screen is displayed, select the setting method of the port.
This screen is displayed when the computer cannot access the machine.
Specify the port to use for the connection between the computer and machine using one of the
following methods:
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Installing the Printer Driver for Network Connection (Windows)
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4. Print
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4. On the [License Agreement] screen, select [I accept the agreement], and then click [Next].
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5. Click [Next].
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Installing the Printer Driver for Network Connection (Windows)
Specify the port to use for the connection between the computer and machine using one of the
following methods:
To specify the IP address
1. Enter the IP address of the machine, and then click [Next].
To select from the port list
1. Select the port to use for the connection between the computer and machine, and then
click [Next].
To create a new port
1. Select [Specify a new port], and then click [Next].
2. On the [Add Printer and Utility Wizard] screen, select [Standard TCP/IP Port] and click
[Next].
3. On the [Add Standard TCP/IP Printer Port Wizard] screen, click [Next].
4. On the [Add port] screen, enter the printer name or IP address of the machine, and then
click [Next].
The port name is automatically entered. You can change the port name.
5. When the [Additional port information required] screen is displayed, select [RICOH
Network Printer C model], and then click [Next].
6. Click [Finish].
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4. Print
7. Select the [Printer Name] of the machine to open the menu tree, and then specify the
setting items.
8. Click [Continue].
Printer driver installation starts.
9. On the [Install Printer Driver] screen, click [Open Printer Properties].
10. Specify the option configuration or authentication settings in each tab, and then click
[OK].
11. On the [Install Printer Driver] screen, click [Next].
12. Click [Finish].
When you are prompted to restart your computer, restart it by following the instructions that
appear.
Installing the PCL 6/PostScript 3 Printer Driver from the Downloaded File
104
Installing the Printer Driver for Network Connection (Windows)
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105
4. Print
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Installing the Printer Driver for Network Connection (Windows)
Confirm and perform to , and then click [OK]. If the machine still cannot be found, specify the IP
address or machine name to install the printer driver.
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2. Select [Specify device IP address] or [Specify device name], and then click [Next].
When specify the machine IP address
1. Enter the IP address of the machine and click [Search].
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4. Print
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2. On the [Printer Preference] screen, select one of the port names from among "Port
Name", and then click [Next].
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Installing the Printer Driver for Network Connection (Windows)
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4. Print
• You need an administrator name and a password (phrase). For details, consult your network
administrator.
• For the latest information on the corresponding operating system, see the "Readme.htm" file,
located on the CD-ROM root directory.
• Setting procedures using macOS 10.14 are shown as an example. The actual procedure may
differ depending on the OS version you are using.
1. Set the CD-ROM in the computer, and click [macOS] (brand name) to display the
[macOS PPD Installer] folder.
To install the driver from the downloaded file, display the folder that is the location of the
downloaded file.
2. Double-click the package file.
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To install from the CD-ROM, double-click the package file in the [macOS] (brand name)
[macOS PPD Installer] folder.
3. On the [Introduction] screen, click [Continue].
4. On the [License] screen, click [Continue] and then click [Agree].
• When prompted to select where to install the driver, specify the install location, and click
[Continue].
5. Click [Install].
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Installing the Printer Driver for Network Connection (macOS)
6. Enter the administrator's user name and password, and then click [Install Software].
Register the PPD file of the machine in the system preferences to enable printing.
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4. Print
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112
Installing the Printer Driver for Network Connection (macOS)
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2. Select the machine on the [Printer Software] screen, and then click [OK].
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5. Click [Add].
The progress screen is displayed.
• If the progress screen does not close after a while, click [Configure...] or [Settings] and
configure the option configuration of the printer. For the procedure of the option
configuration, see page 114 "Specifying the Option Settings".
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4. Print
6. Check that the machine name is added to the [Print & Scan] or [Printers & Scanners]
screen.
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If the option configuration of the machine is not automatically reflected, select the option installed on the
machine in [Print & Scan] or [Printers & Scanners].
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Installing the Printer Driver for Network Connection (macOS)
4. Click [Driver] or [Options], select the option installed on the machine, and then click [OK].
• If the usable options are not displayed, the IP address has not been entered correctly or the
PPD file has not been registered properly. To enter the IP address or register the PPD file, see
page 111 "Registering the Machine in [Print & Scan] or [Printers & Scanners]".
5. Close the system preferences screen.
• If the option you want to select is not displayed, PPD files may not be set up correctly. To complete
the setup, check the name of the PPD file displayed in the dialog box.
• Setting procedures using macOS 10.14 are shown as an example. The actual procedure may
differ depending on the OS version you are using.
• To specify an optional Adobe PostScript when using a PostScript 3 printer driver, select [Adobe
PostScript] in the "PostScript:" list on the [Options] tab.
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4. Print
• Duplex printing is selected as the default setting. If you want to print on only one side, select [Off]
for the two-sided printing setting.
• If you send a print job via USB 2.0 while the machine is in Sleep mode, an error message may
appear after the print job is completed. In this case, check whether the document was printed.
1. Open a document to print on the computer, and display the setting screen of the printer
driver from the print menu in the application.
The procedure to display a document varies depending on the applications.
For example in Microsoft Word/Excel, click [Print] on the [File] menu, select the device to use, and
then click [Printer Properties].
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2. Specify the Document Size, Paper Type, Paper Tray, and other settings.
You can configure the basic settings just by using the [Basic] tab.
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Basic Procedure for Printing Documents
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4. Print
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The caution icon ( ) indicates that there are disabled items. Click the icon to check the cause.
To set each function in details, click the detail settings button ( ).
3. After completing the configuration, click [OK] to print.
• On the [Devices and Printers] screen, right-click the printer icon of the machine, and then click
[Printing preferences] to change the default values of the printer settings.
• When you use the driver distributed from the print server, [Standard settings] specified in the print
server are displayed as the default.
In the following example procedure, macOS 10.14 is used. The procedure may vary for different
versions.
1. Open a document to print on the computer, and click [Print] on the [File] menu.
2. Select the printer you use from [Printer:].
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Basic Procedure for Printing Documents
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Paper Feed
• All Pages From: Select the tray loaded with the paper to use. When you select [Auto
Select], a suitable paper tray is selected automatically according to the specified paper
size and paper type.
When the paper of the specified size is not loaded on the machine, printing is performed
following the settings of the machine.
Printer Features
Select a category in [Feature Sets], and then specify the setting items.
• Basic
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4. Print
120
Printing on Both Sides of Paper
1. Open a document to print on the computer, and display the setting screen of the printer
driver from the print menu in the application.
2. Specify Paper Size, Paper Type, Orientation and others.
page 116 "Basic Procedure for Printing Documents"
3. In [2 sided] on the [Basic] tab, specify the binding side of and way to open the paper.
Portrait
Landscape
1. Open a document to print on the computer, and display the setting screen of the printer
driver from the print menu in the application.
2. Specify Paper Size, Orientation, Paper Type, and other settings.
page 116 "Basic Procedure for Printing Documents"
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4. Print
3. Select the [Two-Sided] check box, and then select [Layout] to specify the binding side and
opening type of the paper.
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Combining and Printing Multiple Pages on a Single Sheet of Paper
1 2 3
3
2 3
1 1
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1. Open a document to print on the computer, and display the setting screen of the printer
driver from the print menu in the application.
2. Specify Paper Size, Paper Type, Orientation and other settings.
page 116 "Basic Procedure for Printing Documents"
3. In [Layout] on the [Basic] tab, specify the number of pages to combine.
Click the detail settings button of [Layout] to do the following settings:
• Page Order: Select the order of the pages.
• Draw Frame Border: Select the check box to draw a line between pages.
4. After completing the configuration, click [OK] to print.
When printing from an application that supports the same function as the machine, do not set the
function in the application. If the setting in the application is enabled, the print result may not be as
intended.
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4. Print
1. Open a document to print on the computer, and display the setting screen of the printer
driver from the print menu in the application.
2. Specify Paper Size, Orientation, Paper Type, and other settings.
page 116 "Basic Procedure for Printing Documents"
3. Select [Layout], and then specify the number of pages to combine and the order of the
pages.
Configure the following settings:
• Pages per Sheet: Select the number of pages to combine.
• Layout Direction: Select the order of the pages.
• Border: Select a type of border line to draw between the pages.
4. After completing the configuration, click [Print] to print.
124
Printing on Envelopes
Printing on Envelopes
Load envelopes in the bypass tray and change the Tray Paper Settings on the Control Panel.
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Orientation: landscape
Flap: close
Printing surface: lower side
2. On the Home screen, press [Settings].
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4. Print
5. Press [Bypass Tray] [Paper Size: Printer], and then select the size of the envelopes.
• If the size of the loaded envelope is not included in the list, select [Custom] and enter the
value.
6. Press [OK].
7. Press [Paper Type/Thickness], and then select [Envelope] from [Paper Type].
Also, select the thickness of the loaded envelopes from [Paper Thickness].
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Printing on Envelopes
macOS
Configure the following settings:
• Paper Size: Select the envelope size. If the envelope size is not included among the
options, select [Manage Custom Sizes] and enter the value.
• Printer Features Paper Paper Type: [Envelope]
• Paper Feed All Pages From: [Bypass Tray]
12. Execute printing.
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4. Print
2. On the Quick Print Release screen, select the user ID used to store the document.
Enter the password when the Locked Print documents or the Stored Print documents protected by
passwords are stored. The screen shows the documents corresponding to the entered password
and the documents without passwords.
3. Select a document to print.
• Preview: The first page of the document is displayed. If you select multiple documents, the
preview cannot be displayed.
• Print Settings: Change the print settings for the selected document.
See "Print Settings Configured on the Control Panel", User Guide (Full Version).
• Manage Files: Change the print time of a Hold Print job or the password specified on the
document. If you select multiple documents, [Manage Files] is disabled.
4. Press [Print] twice.
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Printing from a USB Flash Memory Device or SD Card Directly
• Keep SD cards and USB flash memory devices out of reach of children. If a child accidentally
swallows an SD card or USB flash memory device, consult a doctor immediately.
• USB flash memory device and SD cards are supported for direct printing. However, certain types
of USB flash memory device and SD cards cannot be used.
• The machine cannot print a document over 1 GB.
• You can select up to 100 files within 1 GB total.
• If the print job of PDF file is canceled, execute printing from a PDF viewer such as Acrobat Reader
while using the printer driver.
*1 The machine does not support the following functions: Crypt Filter, DeviceN Color Space (more than eight
components), watermark note, optional contents (version 1.6), AcroForm
129
4. Print
2. On the Print/Scan (Memory Storage Device) screen, press [Print from Storage Device]
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3. Insert a memory storage device in the media slot on the side of the control panel.
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Printing from a USB Flash Memory Device or SD Card Directly
6. Press [Print Settings] to specify the settings of 2-Sided Print or Finishing as necessary.
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• Full Color: Select whether to print in color. The machine may print a document that appears to
be black-and-white in color printing mode. To print a document in full black-and-white, select
[Black and White].
• Copy Ratio: Select whether to print in the original size or to reduce or enlarge to match the
paper size.
• Quantity: Enter the print quantity.
• Resolution: Select the resolution of the image to print.
• Select Paper Tray: Select the paper tray.
• 2 Sided: Select the opening direction of the printed sheet.
• Combine: Select whether to combine multiple pages into a sheet.
• Sort/Stack: Select whether to print in ordered sets or in a batch page by page.
• Book: Select the opening direction of the Magazine binding. You can specify the setting of
Magazine binding only when printing a file in the PDF/XPS format.
• Staple: Select the staple position.
7. Press [Start] to start printing.
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4. Print
132
5. Scan
133
5. Scan
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• To enter the e-mail address manually, select the destination from the destination history, or
search for the destination in the address book, press , and specify the destination.
134
Scanning Documents and Sending the Scanned Data by E-mail
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When specifying an e-mail address by entering it manually or selecting it from the scanner records, you
can register the e-mail address in the address book before sending an e-mail.
135
5. Scan
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3. Specify the e-mail address that was entered manually and press [Reg. to Add. Book].
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Scanning Documents and Sending the Scanned Data by E-mail
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5. Scan
• Using the SMB 3.0 protocol, you can save a file in the folder that was configured individually to
apply encryption.
• The scanned file can be also saved to an FTP server.
• See "Registering the Destination Folder to Use for Send to Folder", User Guide (Full Version).
Print the check sheet below to make a note of the setting values regarding the destination computer.
Check sheet
No. Items to check (example of the setting values) Setting entry column
Computer name
IP address
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Scanning Documents and Sending the Scanned Data to a Folder
Check sheet
No. Items to check (example of the setting values) Setting entry column
USERDNSDOMAIN:
Confirm the name, IP address, and other information of the computer used to create a shared folder,
and write down the information on the check list.
1. Click [Start] on the computer and click [Windows System] [Command Prompt].
2. Enter "ipconfig/all" and press the [Enter] key.
3. Check the computer name, enable/disable status of the DHCP server and IP address, and
write down the information in [1] on the check sheet.
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When the screen shown above is displayed, fill in the sheet as follow:
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5. Scan
IP address 192.168.0.152
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When the screen shown above is displayed, fill in the sheet as follow:
USERDNSDOMAIN
[ abcd-net.local ]
Domain name/workgroup name
[2] USERDOMAIN
[ ABCD-NET ]
"USERDNSDOMAIN" is not displayed when the login user who executed the command is a local
user.
6. Check the login password on the computer, and write down the information in [3] on the
check sheet.
The required information on the computer is confirmed. Now create a shared folder on your
computer and specify the access permissions of the folder.
• Depending on the operating system or security settings, it might be possible to specify a user name
that does not have a password assigned. However, we recommend that for greater security you
select a user name that has a password.
Create a shared folder on the Windows Desktop and specify the access permissions of the folder.
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Scanning Documents and Sending the Scanned Data to a Folder
• If you are creating a shared folder for the first time on this computer, you must enable the file
sharing function. For details, see Windows Help.
• To register a shared folder in the machine's address book, you need the computer's IP address or
computer name, and the user name and password of a user who has access permissions for the
shared folder.
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5. Select the [Share this folder] check box, and then click [Permissions].
After completing the procedure, remove Everyone (unspecified user), and then add a user allowed
access the folder. The user whose information is written down on the check sheet is used in the
example shown below.
6. Select [Everyone] under [Group or user names], and then click [Remove].
7. Click [Add] [Advanced] [Object Types].
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5. Scan
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9. Click [Locations], select the name of the domain or work group the user belongs to ([2] on
the check sheet) and then click [OK].
10. Click [Find Now].
11. From the Search results, select the login user name of the computer to be added ([2] on
the check sheet) and then click [OK].
When you cannot find a specific user, click [Columns], or right-click the [Search results] field, select
[Select Column], and then add [Logon Name] or [Logon Name (pre-Windows 2000)] from the
[Available columns] list.
12. Click [OK].
13. Select the added user, and then select the [Allow] check box under [Permissions].
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Scanning Documents and Sending the Scanned Data to a Folder
Confirm the name of the computer used to create the shared folder, login user name and other settings
and write down the information on the check list.
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When the screen shown above is displayed, fill in the sheet as follow:
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5. Scan
• Depending on the operating system or security settings, you might be able to specify a user name
that does not have a password assigned. However, we recommend that you select a user name
that has a password.
Create a shared folder and specify the access permissions of the folder.
1. Create a new folder and write down the folder name in [4] on the check sheet.
2. Click the Apple menu and select [System Preferences].
3. Click [Sharing], select the [File Sharing] check box and then click [Options].
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Scanning Documents and Sending the Scanned Data to a Folder
4. Select the check boxes of [Share files and folders using SMB] and the user account to use
for file sharing and then click [Done].
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When the [Authentication] screen is displayed, enter the password of the selected account and
then click [Done].
5. Click [ ] below [Shared Folders] on the [Sharing] screen.
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5. Scan
• To register a shared folder in the machine's address book, you need the computer's IP address,
and the user name and password of a user who has access permissions for the shared folder.
This section describes the procedure for registering a shared folder created in Windows using the
information on the check sheet as an example.
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The items displayed on the screen vary depending on the version of RICOH Always Current
Technology that is implemented on the machine.
3. Enter the information of the destination in the input boxes displayed on the [Name] tab,
and select the title to classify the destination.
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Scanning Documents and Sending the Scanned Data to a Folder
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147
5. Scan
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• To enter the information manually, press , and select [Manual Entry]. Select SMB as the
protocol and enter the required information.
• To specify the destination again, press .
6. Press [Start].
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Scanning Documents and Sending the Scanned Data to a Folder
• If any of the machine's security functions are enabled, select the destination from the registered
folder only when you send files by Scan to Folder.
• If the firewall of an antivirus program is active, you may not be able to specify a shared folder on
the computer as a folder destination. If this is the case, see the antivirus program's Help.
• If Windows firewall is active and you cannot specify a shared folder on the computer as a folder
destination, the machine may be able to communicate with the computer by changing the
exceptions of the Windows firewall. For details, see Windows Help.
• After scan files are sent, the destination and file name fields will be automatically cleared. If you
want to preserve the information in these fields, contact your local dealer.
• When the specified destination is updated using the Central Management function, the spooled
documents are sent to the destination after updating.
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5. Scan
Black & White: Text A document mainly composed of text in black and white. The
original is scanned in two tones of black and white.
• Dropout Color
The machine scans the original while erasing the specified
color (Chromatic Color, Red, Green, Blue). To specify a
color to erase more precisely, move toward [Narrow]
in the color range to erase.
Black & White: Text / A document with text and photos in black and white. The original
Photo is scanned in two tones of black and white.
Black & White: Text / A document with text and figures in black and white. The original
Line Art is scanned in two tones of black and white.
Black & White: Photo A document with figures and photos in black and white. The
original is scanned in two tones of black and white.
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Scanning an Original with Suitable Quality and Density
Gray Scale A document with figures and photos in black and white. The
original is scanned as an image comprising many shades of
gray.
Full Color: Glossy Photo An original in color such as silver-halide prints or pictures.
Full Color: Shiny A glossy original in color such as a precious metal or jewelry.
Materials
Auto Color Select The machine determines the type of the original automatically
while scanning. It may not be determined correctly depending
on the scan settings and original content.
• You can select only [Gray Scale], [Full Color: Text / Photo], [Full Color: Glossy Photo],
or [Full Color: Shiny Materials] when [High Compression PDF] is specified in [PDF Type]
under [File Type].
page 153 "Specifying the File Type or File Name When Scanning a Document"
When adjusting the density
• Move to the left or right to adjust the density. The colors in the scanned image
darken as you move the slider to the right.
• Select the [Auto Density] check box to adjust the density automatically when scanning an
original with a non-white background such as newspaper or a document that has show-
through.
• You can specify the shading level of [Scanner Settings] [Scan] [Color/Density]
[Background Density of ADS (Full Color)].
When specifying the resolution
• Select the resolution to use for scanning the original. Image quality improves as the
resolution increases, but the size of the scanned data also increases.
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5. Scan
• To ensure the quality of scanned data, [100 dpi] cannot be selected in the following
cases:
• [High Compression PDF] is specified in [PDF Type] under [File Type]
page 153 "Specifying the File Type or File Name When Scanning a Document"
• [OCR] is selected in [PDF Detailed Settings] under [File Type]
See "Scanning an Original as a PDF File with Embedded Text Data", User Guide
(Full Version).
4. To send the scanned document to an e-mail address, press [Sender] and then specify the
sender.
5. Specify the destination, and press [Start].
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Specifying the File Type or File Name When Scanning a Document
• TIFF / JPEG (Single Page): A separate image file is created for each single page.
• When you specify Black & White in [Original Type], the scanned document will be sent
in TIFF format.
• When you specify Gray Scale or Full Color in [Original Type], the scanned document
will be sent in JPEG format.
• TIFF (Multi-page): Multiple pages are combined into a single image file.
• PDF (Single Page): A PDF file is created for each single page.
• PDF (Multi-page): Multiple pages are combined into a single PDF file.
In addition to the normal PDF format, you can also specify [High Compression PDF] which reduces
the file size while maintaining the legibility, or [PDF/A] which conforms to the international
standard and is suitable for long-term storage.
If [High Compression PDF] is selected as the file type, areas of uneven shade may appear in the
halftone sections in the document. If this happens, change the PDF File Setting to [PDF/A].
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5. Scan
5. To specify the file name, press [File Name] and enter the file name.
The file name is generated by combining the following three items:
• File Name: Enter the string to use at the beginning of the file name.
• Start Number: Specify the starting number of a serial number that will be appended at the end
of each file name when specifying a file format comprising a single page per file.
• Add Date & Time: Select this check box to add the "year, month, day, hour, and minute" the
scanning is performed at the end of the file name.
6. Specify the scan settings according to the purpose of the scanned data.
page 150 "Scanning an Original with Suitable Quality and Density"
7. Specify the destination to send the scanned document and then press [Start].
• You can also embed the security and digital signature settings, and text information in the PDF file.
• See "Scanning an Original as a PDF with Security Setting Specified", User Guide (Full Version).
• See "Scanning an Original as a PDF File with Embedded Text Data", User Guide (Full Version).
• There are requirements that must be met when scanning the original to create a file in the High
Compression PDF format.
• page 273 "List of Specifications"
• You can change the number of digits in [Scanner Settings] [Sending Settings] [File Name]
[Number of Digits for Single Page Files].
• The version of the created PDF files is 1.4/1.5.
154
6. Document Server
• Documents stored in the document server are deleted after three days (72 hours) in the factory-
default configuration. Change the settings in [Auto Delete File in Document Server] to change the
period until documents are deleted or to specify not to delete documents automatically.
• See "Changing the Storage Period of Document Server or Specifying an Indefinite Period", User
Guide (Full Version).
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3. Specify the folder to store documents, the document name, and other settings.
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6. Document Server
• Target Fldr. to Store: Select the "Shared Folder" created in the factory default configuration or
a user folder created by a user to store the document. To select a user folder, create it in
advance.
See "Organizing Document Server Using Folders", User Guide (Full Version).
• User Name: Specify the user name displayed as the owner of the document. Select a user
from the address book or enter the name.
• File Name: Specify the name of the scanned document. If you do not specify the file name, a
name such as "COPY0001" or "COPY0002" is assigned automatically.
• Password: Specify the password required for printing the document.
4. Place the original.
Place the original in the same way as in the Copy function.
See "Placing an Original on the Scanner", User Guide (Full Version).
5. Specify the scanning conditions such as color or size.
6. Press [Start].
• When you place the original on the Auto Document Feeder (ADF), the folder list screen is
displayed after scanning the original.
• When you place the original on the exposure glass, press [Finish Scanning] after scanning all
originals to print to display the folder list screen.
• The machine stores the documents with the size and orientation specified for the tray you selected,
regardless of the actual size or orientation of the original.
• You can specify whether to allow other users to read or edit the stored document.
• See "Specifying Access Privileges for Documents Stored in Document Server", User Guide (Full
Version).
• When you do not want to delete stored documents, specify [Auto Delete File in Document Server]
to [Off], and then store the documents. When [Specify Days] or [Specify Hours] is selected after
documents have been stored, the documents will not be deleted. Only the documents stored after a
setting change are deleted automatically.
156
Printing Documents in Document Server
• You can print a document in the document server using Web Image Monitor.
• See "Accessing Documents in Document Server from a Web Browser", User Guide (Full Version).
• When printing two or more documents at a time, the print settings specified for the first document
are applied to all the remaining documents.
• Some of the selected documents may not be printed due to the difference in the size or resolution.
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Press [Search by Folder No.] or [Search by Folder Name] to search for a folder.
157
6. Document Server
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• Press [User Name] or [File Name] on the left side of the screen to search for a document.
• If the document is password protected, enter the password and press [OK].
• To print two or more copies, enter the quantity using the number keys.
• To print multiple documents at once, select the documents to print in the printing order. You
can select up to 30 documents.
• After selecting the documents, you can confirm the selected documents by pressing [Order] to
list them in the printing order.
4. Press [Start].
• When you select two or more documents to change the print settings, the first document keeps the
changed contents after printing. The second document and later documents do not keep the
changed contents and instead keep the settings of when they were stored.
158
Printing Documents in Document Server
• When specifying Sort, you can make a partial print as a test and proceed to print the rest of
the quantity by pressing [Sample Copy].
• Press [Back to File List] to return to the screen for selecting documents.
6. Press [Start].
159
6. Document Server
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• 1st Page: Select this to print the first page only. When you selected two or more documents,
the first page of each document is printed.
• Specified Page: Select this to print the specified page.
• Specify Range: Enter the page printing starts in [Start Number] and the page printing ends in
[End Number].
5. Press [Start].
160
7. Web Image Monitor
1. Enter the IP address of the machine in the address bar of the Web browser.
D0C9AA8089
161
7. Web Image Monitor
You can access Web Image Monitor more quickly by registering the machine's URL as a
bookmark. Note that the URL you register must be the URL of the top page, which is the page
that appears before login. If you register the URL of a page that appears after login, Web
Image Monitor will not open properly from the bookmark.
To change the settings, click [Login] at the top right on the screen and enter the User Name
and Password.
Recommended Web Browser
Windows macOS
• You can use the screen reader software JAWS 7.0 or later on Internet Explorer.
• When you use a DNS server or WINS server, you can use Host Name instead of IP address to
connect the server.
• When the screen is distorted or the operation is unstable, confirm that "JavaScript" or "Use
Cookies" is specified to Active on the computer.
• When using Host Name under Windows Server 2008 or later in the IPv6 environment, resolve
Host Name in the external DNS server. You cannot use the host file.
• When specifying the settings from Web Image Monitor, do not log in to the machine from the
control panel. The setting value may not be reflected.
• If you are using a proxy server, change the web browser settings so that no data goes through the
proxy server to connect to this machine. Contact your administrator for information about the
settings.
• If you click your browser's back button but the previous page does not appear, click the browser's
refresh button and try again.
Items displayed on the Web Image Monitor and settings depend whether the machine is logged in.
• When not logged in
162
Using Web Image Monitor
The machine status, settings, and job status are displayed. You can browse the settings of the
machine but cannot change them.
• When logged in (as a user)
Log in as a user registered in the Address Book. The users can operate the jobs that they executed
and change a part of settings of the machine.
• When logged in (as an Administrator)
The administrator can change all settings of the machine.
Machine status
Machine settings *1 *1
Job list
Job history
Network settings - *1
Cancel printing - -
Security settings - -
163
7. Web Image Monitor
D0C9AA8087
1. Menu
Menu items described below are displayed.
• Status/Information: Displays the machine status, option configuration, counter, and job status.
• Device Management: Manages the machine settings and Address Book.
• Print Job/Stored File: Operates the files stored in the printer driver or document server.
• Convenient Links: Displays the link to the Favorite URL.
2. Header
An icon to link to the Login screen is placed at the top right on the screen. The Help, Version Information, and
Keyword Search buttons are also displayed.
3. Refresh/Help
(Refresh): Update the information in the work area.
(Help): View or download Help file contents.
4. Main Area
The machine status and settings are displayed.
Web Image Monitor has Help to describe the function of setting items. When you use Help for the first
time, you can select to read online Help or to download Help File.
View Online Help Now
You can view the latest Web Image Monitor Help on the Internet.
164
Using Web Image Monitor
D0C9AA8088
3. Select the operating system and displayed language, and then click [Download].
4. Unzip the downloaded zip file and store it in the Web server.
5. Click [Configuration] on the "Device Management" menu on Web Image Monitor.
6. Click [Webpage] under the "Webpage" category.
7. Enter the path to the Help file stored in the Web server in "URL" under "Set Help URL
Target".
For example, when URL of the Help File is "http://a.b.c.d/HELP/JA/index.html", enter "http://
a.b.c.d/HELP/".
8. Click [OK].
9. After completing the procedure, log out and finish Web Image Monitor.
165
7. Web Image Monitor
166
8. Adding Paper and Toner
• When replacing paper or removing jammed paper, make sure not to trap or injure your fingers.
• If the first layer paper tray is installed, do not pull out more than one tray at a time. Pressing
down forcefully on the machine's upper surface might cause the machine topple over, possibly
resulting in injury.
Bypass Tray
Tray 1
Tray 2
Tray 3
Tray 4
D0C9IA0905
• Before loading paper into a tray, check the paper size and type that can be loaded in the tray.
page 182 "Recommended Paper Sizes and Types"
• To load thick paper or other special paper, specify the paper type or thickness in [Tray/Paper
Settings] of [Settings].
See "Tray/Paper Settings", User Guide (Full Version).
• Check the paper setting before printing. If the paper differs from the paper setting, a mismatch error
will occur when you print.
• Straighten curled or warped paper before loading.
• If a paper tray is pushed vigorously when putting it back into place, the position of the tray's side
fences may slip out of place.
• When loading a low number of sheets, be sure not to squeeze the side fences in too tightly. If the
side fences are squeezed too tightly against the paper, the edges may crease or the paper may
misfeed.
167
8. Adding Paper and Toner
• When loading paper on a tray which has a few sheets of paper, multiple sheets of paper may be
fed at once from the tray. Take out all sheets, fan the sheets, and then load them again.
• You may hear the sound of rubbing paper. This is not a malfunction.
• If the cut side of the paper is not flat, curls will occur on the edge. This curl is called a burr. If
double-feed occurs when you set the paper with burrs, set the burred side faced down.
D0C9IA5929
If a paper jam occurs when you set the paper with burrs, set the burred side facing up.
D0C9IA5928
If double-feed or paper jams still occur, set the burred side upside down.
• Slide the side fences until they are aligned with the sides of the paper. If there is space between the
side fences and the paper, it may cause the image to be misaligned.
168
Loading Paper into the Paper Tray
1. Check that paper in the paper tray is not being used, and then pull the tray carefully out
until it stops.
D0C9IA5913
D0C9IA5914
4. While pinching the release lever of the end fence, slide the end fence outward.
• IM C300 series
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• IM C400 series
169
8. Adding Paper and Toner
D0C9IA0912
Rotate the fixing screw of the stopper 90 degrees counterclockwise with a coin or similar
object and remove the stopper.
1
2
D0C9IA0910
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• IM C400 series
170
Loading Paper into the Paper Tray
D0C9IA0908
6. Align the end and side fences gently against the paper you loaded.
Make sure that there is no space between the paper and the side fences or end fence.
• IM C300 series
D0C9IA5917
• IM C400 series
D0C9IA0913
To fix the end fence, engage the two projections of the stopper with the holes on the end
fence, and then tighten the fixing screw by rotating it 90 degrees clockwise with a coin or
similar object.
• If you will not fix the end fence, put the stopper in the position as shown in the illustration,
and then rotate the fixing screw 90 degrees clockwise with a coin or similar object.
171
8. Adding Paper and Toner
D0C9IA0911
The paper size setting is changed in the same way for each paper tray.
In the following example procedure, the paper size setting for tray 2 is changed.
• Slide the side fences until they are aligned with the sides of the paper, and then re-lock the side
fences. If there is space between the side fences and the paper, it may cause the image to be
misaligned.
1. Check that paper in the paper tray is not being used, and then pull the tray carefully out
until it stops.
D0C9IA5919
172
Loading Paper into the Paper Tray
D0C9IA5920
4. While pressing down the release lever of the side fence, slide the side fences outward.
D0C9IA5921
5. While pinching the release lever of the end fence, slide the end fence outward.
D0C9IA5922
173
8. Adding Paper and Toner
D0C9IA5923
7. Align the back and side fences gently against the paper you loaded.
D0C9IA5924
D0C9IA5930
Use the bypass tray to load paper of a size that cannot be loaded into Tray 1 to 4, such as transparency
film and label paper (adhesive labels).
The maximum number of sheets you can load into the bypass tray depends on the paper type.
page 182 "Recommended Paper Sizes and Types"
174
Loading Paper into the Paper Tray
• Do not stack paper over the limit mark. If you load paper over the limit mark, the print image may
be slanted or the paper may be jammed.
D0C9IA0907
D0C9IA5926
When loading paper larger than A4 or 81/2 × 11 size, pull out the extender.
2. Load the paper with the print side down, and push it in lightly until you hear a beep.
Fan sheets before loading so that multiple sheets of paper do not stick to each other and are not
fed at once.
When loading envelopes or letterhead paper, confirm the orientation, face and back, or location
of flaps.
• page 189 "Envelope Orientation and Recommended Status"
• page 191 "Loading Orientation-fixed Paper or Two-sided Paper"
175
8. Adding Paper and Toner
D0C9IA5927
D0C9PA5323
176
Loading Paper into the Paper Tray
D0C9PA5253
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6. Choose one paper size from the list shown, and then press [OK].
7. Press [OK].
8. After completing the configuration, press [Home] ( ).
177
8. Adding Paper and Toner
D0C9PA5323
D0C9PA5253
178
Loading Paper into the Paper Tray
D0C9PA5254
If the print settings and the loaded paper that are used for a print job do not match, a mismatch error
occurs.
Check and specify the paper settings before you start printing.
• Before you change the settings, confirm the priority of the paper settings for printing (priority to the
printer driver or to the control panel).
On the printer driver
Check the settings of paper tray and paper type on the printer driver and make sure the settings
match the loaded paper.
179
8. Adding Paper and Toner
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180
Loading Paper into the Paper Tray
6. Choose one paper type and paper thickness from the list shown, and then press
[OK].
7. Press [OK].
8. After completing the configuration, press [Home] ( ).
181
8. Adding Paper and Toner
• When performing multiple sheet feeding, fan sheets thoroughly or load sheets one by one from the
bypass tray.
• When you load the following types of paper, you may hear a buzzing sound. This does not affect
the performance.
• Transparency film
• Translucent paper
• Postcards
• The printing speed may be lower depending on the paper size or paper type.
Tray 1
60–163 g/m2 (16 lb. Bond– Select the paper size using • IM C300 series: 250 sheets
90 lb. Index) the Tray/Paper Settings menu: • IM C400 series: 550 sheets
Plain Paper 1–Thick Paper 2 A4 , A5 , B5 JIS , 81/2 ×
11 , 51/2 × 81/2
60–163 g/m2 (16 lb. Bond– Custom size: • IM C300 series: 250 sheets
90 lb. Index) • IM C400 series: 550 sheets
Plain Paper 1–Thick Paper 2
Vertical: 139.5–216.0 mm
Horizontal: 210.0–297.0 mm
182
Recommended Paper Sizes and Types
60–163 g/m2 (16 lb. Bond– Select the paper size using the 550 sheets
90 lb. Index) Tray/Paper Settings menu:
Plain Paper 1–Thick Paper 2 A4 , A5 , B5 JIS , 81/2 ×
14 , 81/2 × 13 , 81/2 × 11
, 81/4 × 14 , 81/4 × 13
, 8 × 13 , 71/4 × 101/2
, 51/2 × 81/2 , 81/2 × 12
, 81/2 × 132/5
Bypass Tray
60–220 g/m2 (16 lb. Bond– Select the paper size*1: • Plain Paper 1–Plain Paper
80 lb. Cover) A4 , A5 , A6 , B5 JIS , 2: 100 sheets
Plain Paper 1–Thick Paper 3 B6 JIS , 81/2 ×14 , 81/2 × • Middle Thick –Thick Paper
13 ,81/2 × 11 , 81/4 × 14 3: *3
,81/4 × 13 , 8 × 13 , 8 ×
10 , 71/4 × 101/2 , 51/2 ×
81/2 , 16K , 81/2 × 12
, 8 /2 × 132/5
1
183
8. Adding Paper and Toner
60–220 g/m2 (16 lb. Bond– Custom size*2: • Plain Paper 1–Plain Paper
80 lb. Cover) 2: 100 sheets
Plain Paper 1–Thick Paper 3 • Middle Thick–Thick Paper
Vertical: 76.2–216.0 mm
3:*3
Horizontal: 139.0–600.0 mm
184
Recommended Paper Sizes and Types
Setting thick paper page 188 "Thick Paper Orientation and Recommended
Status"
Setting label paper (adhesive labels) We recommend that you use specified label paper. If
paper other than the specified one is used, normal
operation and quality cannot be guaranteed.
Setting translucent paper • When loading translucent paper, always use long
grain paper.
• Remove copied or printed sheets one by one.
185
8. Adding Paper and Toner
*1 Print quality will decrease if the paper you are using is close to the minimum or maximum weight. Change the
paper weight setting to thinner or thicker.
• When using paper of 60–65 g/m2 (16–17 lb. Bond), we recommend that you specify [Special
Paper 1] for paper type in order to get better output quality.
Unusable Paper
• Do not use stapled sheets of paper, aluminum foil, carbon paper, or any kind of conductive
paper. Doing so can result in fire.
186
Recommended Paper Sizes and Types
• Slippery paper
• Torn paper
• Rough paper
• Thin paper with little stiffness
• Paper with a dusty surface
Do not use the copied or printed paper again. It may cause paper jam.
If you use paper curled by humidity or drying, the paper or staple may jam.
Do not load sheets that have already been printed onto by another machine. Doing so may
interfere with loading of paper because the powder for preventing offset may attach to the paper
roller.
• A paper jam may occur depending on the condition of the paper even when using the
recommended paper.
Paper Storage
Saving Printouts
• Prints will fade if exposed to strong light or dampness and humidity for extended periods of time.
Preserve the quality of your copies by storing them in a binder in a dark, dry place.
• When folding prints, toner in the folds will come off.
• If the prints are stored in the conditions described below, toner may melt:
• When a print and a half-dried print are put on top of each other
• When solvent-type adhesive agents are used for pasting prints
• When prints are placed on mats made of chlorinated plastic in locations of high temperature
for long periods of time
• When prints are placed in locations of extremely high temperatures, such as near a heater
187
8. Adding Paper and Toner
Not recommended
Paper Storage
• Temperature: 20–25°C (68–77°F)
• Humidity: 30–65%
Do not use together paper that has been stored in different environments.
Minimum Number of Sheets
• 20 sheets or more (paper trays of the machine/optional paper tray unit used)
After loading paper, position the side fences flush against the paper stack.
• When printing on thick, smooth paper, be sure to fan the paper thoroughly before loading. If you
do not fan thick paper, jams and misfeeds can occur. If paper continues to become jammed or
feed in together even after they are fanned, load them one by one from the bypass tray.
• Proper performance and quality may not be achieved under the recommended conditions
depending on the paper.
• The printed sheet may curl. If the printed sheet curls, correct it.
188
Envelope Orientation and Recommended Status
189
8. Adding Paper and Toner
Side-opening envelopes
D0C9IA8601
DZW768
Flaps: closed
Flaps: closed Side to be printed: face down
Side to be scanned: face down
Side-opening envelopes *1
Flaps: closed
Side to be printed: face down
*1 To load envelopes with their flaps pointing towards the front, select the check box of [Rotate by 180
Degrees] on [Input/Output] tab, and then print.
190
Loading Orientation-fixed Paper or Two-sided Paper
Specify the settings of this machine as described below, and then place an original and load the paper.
[Settings] [Copier / Document Server Settings] [Paper/Paper Input] [Letterhead Setting]
[Yes]
Original Orientation
DZB776 DZB777
Paper Orientation
One-sided originals
DZB779
DZB784
DZB785
191
8. Adding Paper and Toner
Two-sided originals *1
DZB781
DZB787
One-sided originals
DZB788
DZB784
DZB790
Two-sided originals
DZB789
DZB791
• When you specify [Letterhead Setting] to [On (Always)], you can print onto letterhead paper
without specifying the paper type in the printer driver’s settings to [Letterhead].
192
Recommended Original Size and Weight
• An original whose size is within the range of the maximum original scan area can be placed.
• See "Specifications for the Main Unit", User Guide (Full Version).
• Place originals in the ADF if they are 356 mm (14.0 inches) or more along the feed direction. If you
place them on the exposure glass, the machine will scan only within the maximum scanning size.
• On all sides of the original, there is a missing image area. Even if you place originals on the
exposure glass or in the ADF correctly, the missing image area on all four sides of the original
might not be copied.
• See "Specifications for the Main Unit", User Guide (Full Version).
193
8. Adding Paper and Toner
• Replace the toner after the message prompting replacement is displayed on the control panel.
• The machine may become damaged if you use toner of a different type.
• Do not turn off the power of the machine when replacing the toner. If you turn off the power when
replenishing the toner, the specified settings are canceled, and printing will not resume afterwards.
• Store the toner in a dry environment away from direct sunlight and generally under the temperature
below 35°C.
• Keep the toner horizontal when storing it.
• After removing the print cartridge from the machine, do not shake it while its opening is facing
downward. The remaining toner may spill out.
• Do not pull out and put back the toner cartridge repeatedly. The remaining toner may leak.
• Follow the procedure displayed on the screen to replenish the toner.
D0C9PA8225
To display this screen again, press [Confirm] in the system message widget, or press [Check Status]
and then press [Check] under "Mach. Status" on the [Mach./Applic. Stat] tab.
2. Press the play ( ) key.
3. Replace the toner by following the procedure shown in the video.
• You can transmit data in the fax or scanner function even after the toner runs out. However, you
cannot transmit a fax when the number of times of reception and transmission performed in the fax
function after the toner has run out and the number of times of communication not recorded in the
Records exceeds a total of 1000. Replace the toner earlier.
194
Replacing the Toner
• While the message prompting you to replace the toner is displayed, Memory Storage Report for
Memory Transmission will not be printed.
• If appears when there is a lot of toner, hold the cartridge with the opening upward, shake it
well, and then reinstall it.
• Do not store toner (new or used) or toner containers while toner is inside in a place with an open
flame. The toner can ignite and result in burns or fire.
• Do not leave the following items in a place where children can reach them:
• Toner (new or used)
• Toner containers while toner is inside
• Toner-attached parts
• Do not dispose of the following items into a fire. Toner will ignite on contact with naked flame
and burns can result.
• Toner (new or used)
• Toner containers while toner is inside
• Toner-attached parts
• Do not absorb spilled toner (including used toner) using a vacuum cleaner. Absorbed toner may
cause ignition or explosion due to electric contact sparks inside the vacuum cleaner. However,
you can use a toner-compatible industrial vacuum cleaner. When toner is spilled, remove the
spilled toner using a wet cloth so that the toner is not scattered.
• The following explains the warning messages on the plastic bag used in this product's
packaging:
• Do not leave the polythene materials (bags, etc.) supplied with this machine close to babies
and small children. Suffocation can result if polythene materials are brought into contact
with the mouth or nose.
195
8. Adding Paper and Toner
• When the following occurs while toner is handled, receive emergency measures first, and then
consult a doctor if necessary.
• When inhaling toner, gargle with a large amount of water and move into a fresh air
environment.
• When swallowing toner, dilute gastric contents with a large amount of water.
• When getting toner into your eyes, flush them with a large amount of water.
• When removing jammed paper, replenishing or replacing toner (new or used), make sure not to
inhale toner.
• When removing jammed paper, replenishing or replacing toner (new or used), be careful not to
have toner dirt your skin or clothes.
• If toner (new or used) comes into contact with your skin or clothes and smears them, take the
following actions:
• If toner comes into contact with your skin, wash the affected area thoroughly with soap and
water.
• If toner comes into contact with your clothes, wash the stained area with cold water.
Heating the stained area by applying hot water will set the toner into the fabric and
removing the stain may become impossible.
• When replacing a container with toner (including used toner) or consumables with toner, be
careful that the toner does not splatter. After removing used consumables and shutting the lid of
the container if the lid is available, put them in a bag.
• Do not open toner containers forcibly while toner is inside, crush or squeeze them. Toner
spillage can cause accidental ingestion or dirtying of clothes, hands, or floor.
196
Replacing the Toner
Please see our local company website for information on the recycling of supply products, or you can
recycle items according to the requirements of your local municipalities or private recyclers.
197
8. Adding Paper and Toner
198
9. Troubleshooting
Alert Sounds
The machine notifies you with an alert sound when a paper jam occurs, the original is left on the
machine, or another problem occurs. Listen to the alert sound for one of the patterns described below,
and perform the required procedure accordingly.
Two long beeps [Warm-up Sound] The machine is ready for use after the
machine is turned on or recovers from
the sleep mode.
Five long beeps [Auto Reset Sound] The machine has been reset to the
default state after the specified period
of time has passed with the machine
unoperated. If you were performing
and paused an operation, perform
the operation from the beginning
again.
199
9. Troubleshooting
Five long beeps [Caution Sound] Check that an original is not left on
(repeating four times) [Copy: Forgot Original Sound] the exposure glass and that paper is
loaded in the paper tray.
[Scanner: Forgot Original
Sound]
[Fax: Forgot Original Sound]
Five short beeps [Warning Sound] Check the message displayed on the
(repeating five times) screen, and resolve the problem by
removing the jammed paper or
original, or replacing the toner.
12 short beeps [Blank Page Detected Sound] Check that the original is placed in
the ADF with the side to scan facing
up.
*1 The factory default sound pattern is used as an example in the table above.
• You cannot pause an alert sound that has started. The machine continues to emit the sound until the
preset sound pattern is completed.
• You can specify the volume and type of alert sound in [Settings] [System Settings] [Sound].
The type of sound can be specified for each condition described in the table above. You can also
specify the volume of the sound emitted when using On-hook or Immediate Transmission to send a
fax in [Settings] [Fax Settings] [Others] [Adjust Sound Volume]. Press [Home] ( ) after
specifying the settings.
• See "Setting the Sound Volume and Type", User Guide (Full Version).
200
Checking the Indicators, Icons, and Messages on the Control Panel
• Message
Displays a message indicating the status of the machine or application. Press the message to
display it in full text. You can also view more than one message as a list.
• [Check Status] indicator
If there is a problem such as a paper jam, the [Check Status] indicator lights up or flashes along
with a message displayed on the screen. Press [Check Status] to check the status of the machine or
application, and resolve the problem accordingly.
When you need to resolve a problem such as a paper jam, an icon is displayed at the beginning of a
message. See the table below for the meaning of each icon.
201
9. Troubleshooting
Paper has run out. Load paper into the paper tray.
page 167 "Loading Paper into the Paper
Tray"
Toner is almost depleted, or has run out. Prepare a replacement toner. Replace the
toner when it runs out.
If appears when there is a lot of toner, pull
out the print cartridge by following the toner
replacement procedure that is displayed on
the screen, and then set it back again.
page 194 "Replacing the Toner"
The waste toner bottle is full, or almost full. Contact your service representative.
• For the names and the contact information of consumables, check [Settings] [Inquiry]. Press
[Home] ( ) after completing the operation to close [Settings].
• See "Contact Information", User Guide (Full Version).
202
Checking the Indicators, Icons, and Messages on the Control Panel
The [Check Status] indicator notifies the user when the machine requires immediate attention.
Flashing in red
The machine is unavailable for use. Press [Check Status] and resolve the problem as soon as
possible.
Flashing in yellow
Maintenance on the machine needs to be performed soon. Perform the required procedure
accordingly.
You can display the status confirmation screen with [Check Status]. On the screen, check the detailed
status of the machine or application.
DZC703
2. Press [Check] to check the details, and perform the required procedure.
See page 201 "When an Icon Is Displayed with a Message" for details.
DZC704
• Depending on the machine condition, such as a paper jam or open cover, the status confirmation
screen may be displayed automatically without pressing [Check Status].
203
9. Troubleshooting
The screen of the control The machine is in the sleep Touch the screen.
panel is not lit. mode.
Nothing is displayed The power of the machine is Check that the main power indicator is not
when you touch the turned off. lit, and then turn on the main power of the
screen. machine.
page 9 "Turning On and Off the Power"
The power of the The power cable is Connect the ground wire, and plug the
machine does not come unplugged from the wall power cable into the wall outlet.
on. outlet. See "Installation Requirements After
Moving the Machine", User Guide (Full
Version).
There may be a problem After checking that the screen is not lit when
with the wall outlet. you touch it and the main power indicator
is unlit, plug the power cord into a
confirmed operating wall outlet.
204
When the Machine Cannot Be Operated
Only the copy icon is The functions other than the The time required for a function to start up
displayed when the copy function are starting varies depending on the function. Wait a
machine is turned on. up. while.
Only some of the menu The functions other than the The time required for a function to start up
items are displayed copy function are starting varies depending on the function. More
when you press up. items on the menu in [Settings] are
[Settings] after turning on displayed as the functions start up. Wait a
the power of the while.
machine.
The login screen is Basic Authentication, Enter the login user name and password,
displayed. Windows Authentication, or and then press [Login]. For the login user
LDAP Authentication is name and password, consult the user
specified. administrator.
page 48 "Logging In from the Control
Panel"
The User Code entry User Code authentication is Enter the User Code, and press [OK].
screen is displayed. specified. Consult the user administrator for the user
code.
A function is not Another function that cannot Wait for the function in progress to end,
executed, or you cannot be used with the specified and then perform the next operation. For
perform an operation. function at the same time is details about functions that cannot be used
being executed. at the same time, see the following section:
page 321 "Function Compatibility"
When a backup of the address book is
being created using Web Image Monitor
or another method, the next function is
executed after the backup is completed.
205
9. Troubleshooting
The key is unresponsive, A malfunction is temporarily Turn off the power of the machine, wait for
or another key is occurring on the machine. 10 seconds or more after confirming that
activated. There is a device or the main power indicator is turned off, and
equipment that is generating then turn on the power again.
Multi-touch, such as
noise in the vicinity. page 9 "Turning On and Off the Power"
pinch-in and pinch-out,
does not work properly.
You cannot interrupt Basic Authentication, Log in to the machine as the user who
copying or scanning Windows Authentication, or started the copying or scanning operation
even after pressing LDAP Authentication is or as the machine administrator, and press
[Stop], and the login specified, and the user who [Stop].
screen is displayed. started the copying or
scanning operation has
logged out.
Help is not displayed The application that is The help function cannot be used when
when you press [Help] currently in use does not is grayed out. Close the application or
( ). support the help function, or message, and then try again.
is grayed out because
"Paper Misfeed" or another
message is being displayed.
is grayed out because The help function cannot be used if the user
the user does not have does not have permission to use the
permission to use the browser function. If is always grayed
browser function. out, consult the user administrator to check
whether you have permission to use the
browser function. The user administrator
can change the access permissions in the
address book.
See "Confirming the Available Functions",
User Guide (Full Version).
206
When the Machine Cannot Be Operated
The screen changes to The machine is not Check if you can display a web page in
Web Browser when you connected to the network [Web Browser]. If a web page cannot be
press [Help] ( ), but correctly. displayed, check that the machine is
the help content is not connected to the network correctly.
displayed. See "Selecting the Network Connection
Method", User Guide (Full Version).
The screen remains The machine is in a Check the conditions in which the machine
turned on and the condition that does not does not enter the sleep mode.
machine does not enter allow the machine to enter page 9 "Turning On and Off the Power"
the sleep mode when the sleep mode.
you press [Energy
Saving] ( ).
The machine does not The shutdown operation Press the main power switch again.
shut down when more could not be performed
than six minutes have normally.
passed after you press
the main power switch.
The power of the [Main Power Off] is Check [Weekly Timer Easy Settings] and
machine is turned off specified in the weekly [Weekly Timer Detailed Settings] on
automatically. timer. [Settings] [System Settings] [Date/
Time/Timer] [Timer] .
207
9. Troubleshooting
When using the address A certificate is not installed Install the certificate on the computer.
book from Device on the computer when Consult your network administrator for the
Manager NX, an SSL/TLS is enabled on the certificate.
incorrect password error machine.
is displayed even when
you enter the correct An item other than [Simple Specify [Simple Encryption] in "Driver
login user name and Encryption] is specified in Encryption Key:Encryption Strength" in
password. [Extended Security Settings]. [Settings] [System Settings] [Settings
for Administrator] [Security]
[Extended Security Settings].
You cannot access the There is a problem with the Check the cable connecting the machine
machine using Web connection between the and the computer, and disconnect and then
Image Monitor. machine and the computer. connect the cable again. Also, check the
connection to the hub or router, and turn off
and on the power of the device if possible.
Next, turn off the power of the machine,
wait for 10 seconds or more after
confirming that the main power indicator is
turned off, and then turn on the power.
page 9 "Turning On and Off the Power"
208
When the Machine Cannot Be Operated
"There is a problem with [Permit SSL / TLS • Click [Continue to this website (not
this website's security Communication] is set to recommended).].
certificate." is displayed [Ciphertext Only]. • To specify not to display the message,
and you cannot connect log in to the machine in the
to the machine when administrator mode, and select
accessing the machine [Device Management]
using Web Image [Configuration] [SSL/TLS] under
Monitor. [Security], and then specify
[Ciphertext / Clear Text] in [Permit
SSL / TLS Communication].
209
9. Troubleshooting
Contact
Serial No. of Machine
"Please wait." The machine is Wait a while. Turn off the power of the
recovering from the machine if the message persists after five
sleep mode. minutes, wait for 10 seconds or more after
confirming that the main power indicator is
turned off, and then turn on the power.
page 9 "Turning On and Off the Power"
210
When a Message Appears and the Machine Cannot Be Operated
"Please wait." The machine is Wait a while and do not turn off the power of
preparing to perform a the machine.
function or executing the
image stabilization
process.
"Please wait." A consumable or supply Wait a while and do not turn off the power of
such as the toner has the machine. Turn off the power of the machine
been replenished. if the message persists after five minutes, wait
for 10 seconds or more after confirming that
the main power indicator is turned off, and
then turn on the power.
page 9 "Turning On and Off the Power"
"Shutting down... Please The power of the Wait until the power is turned off.
wait. Main power will be machine was turned off
turned off automatically. while the machine was
Maximum waiting time: 5 starting up or in the
minute(s)" standby mode.
• If the message persists even after you have performed the operations as instructed in the following
message, a malfunction may temporarily occur on the machine. Turn off the power of the machine,
wait for 10 seconds or more after confirming that the main power indicator is turned off, and then
turn on the power.
211
9. Troubleshooting
212
When a Message Appears While Using the Copy Function
"Cannot XXX paper of A paper size that is not Check the paper size supported in Duplex
this size." supported in Duplex copying and the specified finishing type and
"XXX is not available with copying or the specified load the supported paper.
this paper size." finishing type is page 273 "List of Specifications"
specified.
("2 Sided Copy" or the
name of specified
finishing appears in
place of XXX)
"Exceeded the maximum When the copy volume For details about the copy volume use
number of sheets that can use limitation is limitation, consult the user administrator. The
be used. Copying will be enabled, copying was user administrator can change the limit on the
stopped." canceled because the copy volume use.
copy volume of the user See "Specifying Maximum Print Volume Use of
exceeded the upper Each User", User Guide (Full Version).
limit allotted for the user.
"Set next original(s), then Duplex copying is When not copying onto both sides of paper,
press [Start]." specified. clear the [1 sided 2 sided] and [2 sided 2
sided] check boxes.
"Stapling capacity The number of sheets Check the number of sheets that can stapled
exceeded." that can be stapled together at a time, and reduce the number of
together is exceeded. sheets in the original placed on the machine.
page 273 "List of Specifications"
213
9. Troubleshooting
"Cannot delete the folder The folder contains a Request the file administrator to unlock the
because it contains locked document. document. The file administrator can unlock
locked files. Please documents.
contact the file See "Specifying Access Privileges for
administrator." Documents Stored in Document Server", User
Guide (Full Version).
"Cannot display preview The format of the image Press [Confirm] to display the preview screen
of this page." data is corrupted. without a thumbnail. If the image data
comprises multiple pages, press [Switch
Display Page] to display a different page.
"The selected folder is The wrong password Request the file administrator to unlock the
locked. Please contact was entered 10 times folder. The file administrator can unlock
the file administrator." while performing folders.
operation on a See "Managing Folders as a File
password-protected Administrator", User Guide (Full Version).
folder, and the folder is
locked.
214
When a Message Appears While Using the Fax Function
• When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings].
"Cannot receive emails The machine is receiving Wait a while, and press [Manual Reception:
currently." a On-demand Email Email].
Notification (a query e-
mail from the
administrator), and
manual reception
cannot be performed.
"Error occurred, and An original had jammed Press [Confirm], remove the jammed original,
transmission was while sending a fax. and then send the fax again.
cancelled."
An error occurred Press [Confirm] and send the fax again.
temporarily in the
machine, or there was
interference on the line
such as excessive noise
or cross-talk.
"Functional problem The power of the Even if you turn on the power immediately, you
occurred. Stopped machine was lost while may not be able to resume reception until the
processing." receiving an Internet timeout duration has passed depending on the
Fax. settings of the e-mail server. Wait a while. To
receive the fax manually, wait until the
duration has passed and then operate the
machine to perform reception. For the timeout
duration, consult the administrator.
215
9. Troubleshooting
"Memory is full. Cannot The memory is full. Press [Confirm] to return to the stand-by state
scan more. Transmitting and start sending the pages that are already
only scanned pages." scanned and stored. Check the transmission
result report for unsent pages, and send those
pages later.
"Some invalid A folder destination is When sending a fax to a destination other than
destination(s) contained. included in the group. a folder destination, press [Select].
Do you want to select
only valid
destination(s)?"
• When the JPEG/PDF file that is attached to an e-mail is sent to the machine, check the message
and resolve the problem accordingly.
• page 229 "When a Message Appears While Using the Printer Function"
Messages that Appear When the Machine Cannot Connect to the Network
For details about your network environment, consult the network administrator.
"Check whether there are The destination device • Check that the computer specified as the
any network did not respond. destination is operating normally and
problems."[14-01] connected to the network.
• Check that the machine is connected to
the network correctly.
"Check whether there are You do not have Check the access permission settings of the
any network permission to access the shared folder on the destination computer.
problems."[14-03] shared folder specified page 138 "Scanning Documents and Sending
as the destination. the Scanned Data to a Folder"
216
When a Message Appears While Using the Fax Function
"Check whether there are The shared folder Creating a shared folder on the destination
any network specified as the transfer computer. To check the folder name, select the
problems."[14-07] destination cannot be destination in the address book, press [Edit],
found in Folder Transfer. and see "Path" in [Destination] tab [Folder].
See "Transferring a Received Fax Document to
E-mail Address or Folder", User Guide (Full
Version).
"Check whether there are The password Select the forwarding destination in the
any network registered in the address address book, press [Edit], and specify a
problems."[14-09] book is invalid when password in the [Destinations] tab [Folder]
performing Folder [Folder Authentication Info].
Transfer.
"Check whether there are [Fax Email Account] is Register email address, user name, and
any network not specified. password in [Settings] [Fax Settings]
problems."[14-33] [Detailed Initial Settings] [Fax Email
Account].
"Check whether there are The destination to which Register the destination folder to the address
any network to perform Folder book.
problems."[14-51] Transfer was deleted See "Registering the Destination Folder to Use
from the address book. for Send to Folder", User Guide (Full Version).
"Check whether there are The POP3 (IMAP4) Check the settings in [Reception Protocol],
any network server could not be [POP3 / IMAP4 Settings] and [Email
problems."[15-11] found. Communication Port] on [Settings] [System
Settings] [Send (Email/Folder)] [Email].
217
9. Troubleshooting
"Network communication The SIP server could not Specify the correct "SIP Server IP Address" in
has failed. Cannot be accessed. [Settings] [Fax Settings] [Detailed Initial
access the SIP server. Settings] [IP-Fax Settings] [SIP Settings].
Please check the address See "Sending Documents by IP-Fax", User
setting of the SIP server Guide (Full Version).
or the SIP server
settings."
"Network communication The destination device is Sending a fax using the IP-Fax function is not
has failed. Cannot unable to connect with possible. Send the fax using the G3 line if
connect to the destination the IP-Fax function of possible.
normally because there the machine.
is no IP-FAX function
compatibility between
the destination and this
machine."
"Network communication The SIP server rejected Specify the correct "SIP Server IP Address" and
has failed. Cannot the registration of the "SIP User Name" in [Settings] [Fax Settings]
register this machine to user name. [Detailed Initial Settings] [IP-Fax
SIP server. Please check Settings] [SIP Settings].
the address setting of the See "Sending Documents by IP-Fax", User
SIP server or other Guide (Full Version).
settings of the SIP server."
"Network communication The POP3 (IMAP4) Check the settings in [Reception Protocol],
has failed. Failed to server could not be [POP3 / IMAP4 Settings] and [Email
connect to POP/IMAP found. Communication Port] on [Settings] [System
server. Please check Settings] [Send (Email/Folder)] [Email].
machine settings and the
status of server and The DNS server could Check the [DNS Configuration] setting on
network." not be found. [Settings] [System Settings] [Network/
Interface].
218
When a Message Appears While Using the Fax Function
"Network communication The SMTP server could Check [SMTP Server] on [Settings] [System
has failed. Failed to not be found. Settings] [Send (Email/Folder)] [Email].
connect to the
destination. Please check The DNS server could Check [DNS Configuration] on [Settings]
if the destination is not be found. [System Settings] [Network/Interface].
correct and destination The machine is not Check that the machine is connected to the
machine status." connected to the network correctly.
network.
"Network communication The shared folder Specify the destination from the address book,
has failed. Failed to specified as the press [Edit], and check that the setting in the
connect to the destination destination of Folder [Destinations] tab [Folder] matches the
folder. Please check if the Transfer cannot be folder name or path of the shared folder on the
destination is correct and found. destination computer.
destination machine If the shared folder on the destination computer
settings." has been deleted, create the folder.
See "Transferring a Received Fax Document to
E-mail Address or Folder", User Guide (Full
Version).
219
9. Troubleshooting
"Network communication A malfunction is Check that the SMTP server and the computer
has failed. Failed to occurring on the SMTP specified as the transfer destination are
send. Please check a server or the computer functioning normally.
destination machine specified as the
status and both destination when
authentication setting of sending an e-mail
destination machine and without using the SMTP
this machine." server.
"Network communication No free space is Check that free space is available on the SMTP
has failed. Failed to available on an SMTP server and the destination computer.
send. Please check server, the computer
destination machine specified as the
status and remaining destination for Folder
memory." Transfer, or the
computer specified as
the destination when
sending an e-mail
without using the SMTP
server.
"Network communication The specified Check the destination e-mail address, and
has failed. Failed to destination does not specify again if necessary.
send. Please check if the exist.
destination is correct."
The destination could Check that the destination is specified correctly.
not be found when the See "Sending Internet Faxes without Using
fax was sent without SMTP Server", User Guide (Full Version).
using the SMTP server.
"Network communication A malfunction is Check that the SMTP server and the destination
has failed. Failed to occurring on an SMTP computer are functioning normally.
send. Please check status server, the computer
and settings of the specified as the
destination machine." destination for Folder
Transfer, or the
computer specified as
the destination when
sending an e-mail
without using the SMTP
server.
220
When a Message Appears While Using the Fax Function
"Network communication A malfunction is Check that the SMTP server and the destination
has failed. Failed to occurring on an SMTP computers are functioning normally.
send. Please check the server, the computer
access privilege setting specified as the
of the destination." destination for Folder
Transfer, or the
computer specified as
the destination when
sending an e-mail
without using the SMTP
server.
221
9. Troubleshooting
"Network communication The user name and/or Select the forwarding destination in the
has failed. Failed to password registered in address book, press [Edit], and specify
send. Please check user the address book are [Destinations] tab [Folder] [Folder
name and password." invalid when performing Authentication Info] again.
Folder Transfer. See "Registering the Destination Folder to Use
for Send to Folder", User Guide (Full Version).
"Network communication Both the e-mail address Specify [Fax Email Account] on [Settings]
has failed. Failed to to use for sending and [Fax Settings] [Detailed Initial Settings] or
send. The registration of receiving e-mails and [Administrator's Email Address] on [Settings]
fax email address or the administrator e-mail [System Settings] [Send (Email/Folder)]
administrator email address are not [Email].
address is required." registered when sending See "Sending Documents by Internet Fax",
an e-mail. User Guide (Full Version).
"Network communication A domain name was not • Specify a host name or IP address as the
has failed. Failed to specified when sending destination, and send the e-mail again.
send. The specified an e-mail without using • When you specified the destination from
address is invalid." the SMTP server. the address book, select the destination in
the address book, press [Edit], and then
check the settings in "Send via SMTP
Server" and "SMTP Authentication Info" in
[Destinations] tab [Email Address].
See "Sending Internet Faxes without Using
SMTP Server", User Guide (Full Version).
"Network communication [Fax Email Account] is Specify the settings in "User Name" and
has failed. Fax email not specified. "Password" in [Settings] [Fax Settings]
account is not registered. [Detailed Initial Settings] [Fax Email
Please check settings." Account].
"Network communication [Fax Email Account] is Register Email Address in [Settings] [Fax
has failed. Fax email not specified. Settings] [Detailed Initial Settings] [Fax
address is not registered. Email Account].
Please check settings."
222
When a Message Appears While Using the Fax Function
"Network communication The destination device • Check that the computer specified as the
has failed. No response did not respond. destination is operating normally and
from the destination. connected to the network.
Please check the cable • Check that the machine is connected to
connection and if the the network correctly.
network equipment is
turned on."
"Network communication A login attempt to the Check the [POP before SMTP] setting on
has failed. POP/IMAP POP3 (IMAP4) server [Settings] [System Settings] [Send
server authentication failed. (Email/Folder)] [Email] and the [Fax Email
error has occurred. Account] setting on [Settings] [Fax Settings]
Please check email [Detailed Initial Settings].
account and password."
"Network communication The POP3 (IMAP4) Specify the setting in [Settings] [System
has failed. POP/IMAP server address is not Settings] [Send (Email/Folder)] [Email]
server is not registered. registered. [POP3 / IMAP4 Settings].
Please check settings."
"Network communication The authentication Check that the password registered on the SIP
has failed. SIP digest password on the SIP server and "Password" in SIP Digest
authentication failed. server and the Authentication under [Settings] [Fax
Please check the SIP password registered on Settings] [Detailed Initial Settings] [IP-
digest authentication user the machine do not Fax Settings] [SIP Settings] match.
name and password." match. See "Sending Documents by IP-Fax", User
Guide (Full Version).
223
9. Troubleshooting
"Network communication The user certificate Install a new user certificate and device
has failed. The certificate (destination certificate) certificate.
of this machine or and device certificate "Encrypting Network Communication", Security
destination machine is have expired.
not currently valid.
Please re-issue it."
"Network communication An IP-Fax was sent to a Sending a fax using the IP-Fax function is not
has failed. The destination that does not possible. Send the fax using the G3 line if
destination does not support IP-Fax. possible.
support IP-FAX."
"Network communication An invalid IP address is Specify the correct [Effective Protocol] and [IP
has failed. The IP registered. Address (IPv4)], or [IP Address (IPv6)] on
address is invalid. Please [Settings] [System Settings] [Network/
check the network Interface].
settings." See "Connecting to a Wired LAN", User Guide
(Full Version).
224
When a Message Appears While Using the Fax Function
"Network communication The settings in [SIP Check that SIP Server IP Address in [Settings]
has failed. The IP Server IP Address] and [Fax Settings] [Detailed Initial Settings]
address may be invalid. [Effective Protocol] do [IP-Fax Settings] [SIP Settings] and
Please check the network not match. [Effective Protocol] on [Settings] [System
settings." Settings] [Network/Interface] are correct.
"Network communication When a signature is Check that the authentication e-mail address
has failed. The mail specified, the SMTP matches the address specified in [Settings]
address for authentication e-mail [System Settings] [Send (Email/Folder)]
authentication does not address or POP before [Email] [Administrator's Email Address].
match with SMTP authentication e- See "Machine Status Notification by E-mail",
administrator's one. mail address does not User Guide (Full Version).
Please check the match the administrator
settings." e-mail address.
• Change the current value to [1] under switch number [21] and bit number [6] in [Settings] [Fax
Settings] [Detailed Initial Settings] [Parameter Setting] [Parameter Setting] to disable
displaying the "Network communication has failed." message. Change the setting when you are
not using the IP-Fax or Internet Fax function.
• See "Changing the Parameter Settings", User Guide (Full Version).
For details about your network environment, consult the network administrator.
225
9. Troubleshooting
"Check whether there are The machine is not • Check that the machine is
any network problems." connected to the network. connected to the network
[16-00] correctly.
• Press [Confirm] to use the G3
fax.
"Transfer error has A network error occurred • Check that the machine is
occurred. Check the status while transferring the data. connected to the network
of the remote machine." correctly.
• Check that the sub-machine is
connected to the network and
functioning normally.
• Check that the IP address or
host name of the main-machine
is specified correctly in
[Settings] [System Settings]
[Machine] [Others]
[Register/Change/Delete
Remote Machine] on the sub-
machine.
226
When a Message Appears While Using the Fax Function
"Authentication with remote Authentication failed when Specify the same user authentication
machine failed. Check user authentication is setting as the main-machine, and
remote machine's enabled on the main- register a user who has the
authentication settings." machine, or the user does permission to use the fax function.
not have permission to use "Verifying Users to Operate the
the fax function. Machine (User Authentication)",
Security
"Check whether there are The machine is not Check that the machine is
any network problems." connected to the network. connected to the network correctly.
[16-00]
"Connection with the The main-machine is turned Turn on the power of the main-
remote machine has failed. off, or not functioning machine. If the power is turned on,
Check the remote machine normally. check that the device is functioning
status." normally.
227
9. Troubleshooting
"Remote fax is not User Code authentication is User Code authentication is not
available because [User specified. supported on both the main-
Code Authentication] is machine and sub-machine.
active." Consider another method of user
authentication.
"Remote machine The main-machine could Check that the IP address or host
registration is incorrect. not be found. name of the main-machine is
Contact the administrator." specified correctly in [Settings]
[System Settings] [Machine]
[Others] [Register/Change/
Delete Remote Machine].
"Transfer error has A network error occurred • Check that the machine is
occurred. Check the status while transferring the data. connected to the network
of the remote machine." correctly.
• Check that the main-machine is
connected to the network and
functioning normally.
• Check that the IP address or
host name of the main-machine
is specified correctly in
[Settings] [System Settings]
[Machine] [Others]
[Register/Change/Delete
Remote Machine].
"Transfer error has There is no free space Delete files that are no longer
occurred. Check the status available on the hard disk needed on the main-machine.
of the remote machine." of the main-machine.
"The HDD of the remote
machine is full."
228
When a Message Appears While Using the Printer Function
• When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings].
"A job via the When the error job • Check that the machine is connected to the network
network that was storing function is correctly. For details about your network
not printed exists enabled, an error environment, consult the network administrator.
because an error occurred in the • The stored document can be printed.
occurred. It was print job sent via
page 128 "Printing Documents Stored in the Printer
stored as a job not the network and
from the Control Panel"
printed." the canceled job
was stored.
"All the remaining The job was All job slots are occupied by other devices. Check the
print volume has canceled because status of the client machine.
been allocated to the usage count
another central information could
managed client(s). not be obtained
The job has been from the Central
cancelled." Management
machine.
"An error occurred A size that is Specify a size smaller than 215.9 mm (8.5 inches) wide
while printing a job impossible to print and 355.6 mm (14.0 inches) long in "Print On:" in the
with Background was specified. printer driver. When [Same as Original Size] is specified
Numbering. The in "Print On:", reduce the size specified in "Print On:" or
job has been adjust the size in the application.
cancelled."
229
9. Troubleshooting
"An error occurred The settings in the Check the following in the printer driver:
while processing printer driver are • Is a value smaller than 600 dpi specified in
an Unauthorized incorrect. [Resolution]?
Copy Prevention
See "Applying Different Print Settings Depending on
job. The job was
the Document Type", User Guide (Full Version).
cancelled."
• Is only space(s) entered as the text to use for the
background pattern in the unauthorized copy
prevention function?
• Is Document Server specified as the print method?
See "Storing Documents to Print in the Machine",
User Guide (Full Version).
"Auto-registration The maximum Delete a user that is no longer necessary from the address
of user information number of items book.
has failed." that can be
registered has
been exceeded
and the
authentication
information for
LDAP
authentication or
Windows
authentication
cannot be
registered
automatically.
230
When a Message Appears While Using the Printer Function
"Cannot access the An SD card or • Check that the external media is formatted in FAT16
Memory Storage USB flash memory or FAT32, and write protection is not enabled on the
Device." device is media.
unavailable for • Check that the external media is not corrupted or
use. damaged.
"Cannot store data The paper size is Reduce the paper size of the document to send. The
of this size." too large. document to send cannot be stored at a custom size.
The document was Request the machine administrator to change the setting of
printed in a printer the classification code. Machine administrator: Change
driver that does [Classification Code] to [Optional] in Web Image
not support the Monitor if necessary.
classification code. See "Managing the Number of Printed Sheets Using the
Classification Code", User Guide (Full Version).
"Collate has been The sort function Turn off the power of the machine, wait for 10 seconds or
cancelled." was canceled. more after confirming that the main power indicator is
turned off, and then turn on the power.
page 9 "Turning On and Off the Power"
"Command Error" A problem Check that the machine can communicate with the
occurred in the computer properly.
data because of
the communication
status or another
reason.
A printer driver Use the printer driver for the machine. Obtain and install
that does not the latest version of the driver.
support the
machine was used.
The print command In the printer driver, specify [Edge Smoothing] on the
did not complete [Others] tab [Special Settings].
correctly.
231
9. Troubleshooting
"Communication The job was Check the status of the Central Management machine.
error with central canceled because
management a Central
server has Management
occurred. The job communication
has been error occurred.
cancelled."
"Compressed Data Compressed data • Check that the tool used for creating the compressed
Error." is corrupted. data is functioning properly.
• Check that the machine can communicate with the
computer properly.
"Data storage Printing a If the message persists even after you have turned the
error." document as Test power off and then on, consider repairing the machine.
Print, Locked Print,
Hold Print, Store
Print, or storing the
document in
Document Server
failed. The hard
disk is
malfunctioning.
"Duplex has been The paper source Specify to use the paper tray for duplex printing in
cancelled." tray is not specified [Settings] [Tray/Paper Settings] [Paper Type] in
for duplex printing. [Paper Size/Paper Type].
232
When a Message Appears While Using the Printer Function
"Error has An error such as a Check that the PDF file to print does not have an error.
occurred." syntactic error has
occurred.
"Exceeded max. The hard disk is • Reduce the size of the document to send.
capacity of almost full. • Erase documents that are no longer needed.
Document Server.
See "Deleting Documents Stored in the Machine",
Cannot store."
User Guide (Full Version).
See "Erasing Documents from Document Server",
User Guide (Full Version).
"Exceeded max. The maximum Erase a Hold Print (Auto) document that is no longer
number of files. number of Store needed.
(Auto)" Print jobs or the See "Deleting Documents Stored in the Machine", User
maximum number Guide (Full Version).
of jobs that can be
managed for Hold
Print (Auto)
documents has
been exceeded
while storing a
document printed
by Normal Print as
a Hold Print job by
the error job
storing function.
"Exceeded max. The number of Erase documents that are no longer needed.
number of files of documents stored See "Erasing Documents from Document Server", User
Document Server. in the machine Guide (Full Version).
Cannot store." exceeds the
maximum number.
233
9. Troubleshooting
"Exceeded max. The number of • Reduce the number of pages in the document to
number of pages of pages stored in the send.
Document Server. machine exceeds • Erase documents that are no longer needed.
Cannot store." the maximum
See "Erasing Documents from Document Server",
number.
User Guide (Full Version).
"Exceeded the When the print For details about the print volume use limitation, consult
maximum unit volume is limited, the user administrator. The user administrator can clear the
count for Print printing was counter or change the limit on the print volume.
Volume Use. The canceled because See "Checking the Counter of the Machine for Each Color
job has been the print volume of Category", User Guide (Full Version).
cancelled." a user exceeded
See "Specifying Maximum Print Volume Use of Each
the upper limit
User", User Guide (Full Version).
allotted for the
user.
"File system is full." The file system is Erase documents that are no longer needed.
full, and the PDF See "Deleting Documents Stored in the Machine", User
file cannot be Guide (Full Version).
printed.
See "Erasing Documents from Document Server", User
Guide (Full Version).
234
When a Message Appears While Using the Printer Function
"Hardware An error is Turn off the power of the machine, wait for 10 seconds or
Problem: HDD" occurring on the more after confirming that the main power indicator is
hard disk of the turned off, and then turn on the power.
machine. page 9 "Turning On and Off the Power"
"Hardware An error has If the message persists even after you have turned the
Problem: USB" occurred on the power off and then on, consider repairing the machine.
USB interface.
"Hardware An error has Turn off the power of the machine, check that the Wireless
Problem: Wireless occurred in the LAN board is correctly installed in the machine, and then
Card" Wireless LAN turn on the power.
board. page 9 "Turning On and Off the Power"
If the message persists even after you have turned the
power off and then on, consider repairing the machine.
"HDD is full." The area reserved Delete a registered form or font that is no longer
for forms or fonts in necessary.
PostScript 3 is full.
"HDD is full. (Auto)" An overflow error • Reduce the size of the document to print.
occurred in the • Erase documents that are no longer needed.
hard disk while
See "Deleting Documents Stored in the Machine",
storing a document
User Guide (Full Version).
printed by Normal
Print as a Hold See "Erasing Documents from Document Server",
Print job by the User Guide (Full Version).
error job storing
function.
235
9. Troubleshooting
"Information for In LDAP Consult the user administrator. User administrator: Delete
user authentication authentication, the the corresponding user from the address book, and
is already same name is register the user again after resolving the duplicate names
registered for registered under on different servers.
another user." different IDs on
different servers,
and duplicate
names (account
names) occurred
such as when
switching the
domain (server).
"Load following The paper tray • To proceed with printing after changing the paper
paper in XXX. To specified in the setting, select a tray and press [Continue]. However,
force print, select printer driver has when Staple, Cover Sheet, Slip Sheet, Chaptering,
another tray and no paper loaded. or Designate is specified, or when Duplex printing is
press [Continue]." specified on a paper tray that does not support the
(XXX indicates the function, printing cannot be performed. When Sort is
tray name) specified, only one copy of the document is printed.
• To proceed with printing on the specified paper,
load the paper in the tray.
page 167 "Loading Paper into the Paper Tray"
"Memory The insufficient In the printer driver, specify [Edge Smoothing] on the
Overflow" memory error has [Others] tab [Special Settings].
occurred while
printing from the
printer driver (PCL
6).
"Memory Retrieval The data in the Turn off the power of the machine, wait for 10 seconds or
Error" memory could not more after confirming that the main power indicator is
be retrieved. turned off, and then turn on the power.
page 9 "Turning On and Off the Power"
236
When a Message Appears While Using the Printer Function
"No response from In LDAP or Consult the administrator of the authentication server.
the server. Windows
Authentication has authentication, a
failed." timeout error
occurred while
submitting an
authentication
query to the server.
"Output tray has The destination to Specify the correct destination to deliver the output paper.
been changed." deliver the output
paper was
changed because
of the paper size
limitation of the
output destination.
237
9. Troubleshooting
"Paper size and/or The paper size or Specify [Driver / Command] in [Settings] [Tray/Paper
type mismatched or paper type Settings] [Printer] [Tray Setting Priority] [Bypass
no ppr. in Bypass specified in the Tray].
Tray." printer driver does
not match the
paper settings, in
the machine, for
the bypass tray.
"Paper size and The paper tray • To proceed with printing after changing the paper
type are loaded with paper setting, select a tray and press [Continue]. When
mismatched. Select of the size or type Staple, Cover Sheet, Slip Sheet, Chaptering, or
another tray from specified in the Designate is specified, or when Duplex printing is
the following and printer driver is not specified on a paper tray that does not support the
press [Continue]. available. function, printing cannot be performed. When Sort is
To cancel job, specified, only one copy of the document is printed.
press [Job Reset]. • To proceed with printing on the specified paper,
Paper size and load the paper and then check that the paper size
type can also be and type are correctly specified in [Settings]
changed in User [Tray/Paper Settings].
Tools."
page 167 "Loading Paper into the Paper Tray"
"Parallel I/F board An error has Turn off the power of the machine, wait for 10 seconds or
has a problem." occurred in the more after confirming that the main power indicator is
parallel interface. turned off, and then turn on the power.
page 9 "Turning On and Off the Power"
If the message persists even after you have turned the
power off and then on, consider repairing the machine.
238
When a Message Appears While Using the Printer Function
"Staple error The number of Check the number of sheets that can be stabled on the
occurred. The job sheets that can be finisher in use.
has been stapled was page 273 "List of Specifications"
cancelled." exceeded, and
printing was
canceled.
"Staple has been The Staple function Check the specification of the finisher in use, and specify
cancelled." was canceled the setting accordingly.
because too many • Number of sheets that can be stapled together
printed sheets
page 273 "List of Specifications"
were specified to
be stapled. • Staple position that can be specified on different
paper orientation and print data orientation
See "Stapling Printed Pages", User Guide (Full
Version).
A malfunction Turn off the power of the machine, wait for 10 seconds or
occurred more after confirming that the main power indicator is
temporarily on the turned off, and then turn on the power.
machine. page 9 "Turning On and Off the Power"
"The print job has The amount of • Reduce the size of the document to send.
been cancelled available space on • Erase documents that are no longer needed.
because capture the hard disk
See "Deleting Documents Stored in the Machine",
file(s) could not be became low while
User Guide (Full Version).
stored: Exceeded saving the capture
max. memory." data. See "Erasing Documents from Document Server",
User Guide (Full Version).
239
9. Troubleshooting
"The print job has The number of Erase documents that are no longer needed.
been cancelled documents stored See "Erasing Documents from Document Server", User
because capture in the machine Guide (Full Version).
file(s) could not be exceeded the
stored: Exceeded maximum number
max. number of while saving the
files." capture data.
"The print job has The number of • Reduce the number of pages in the document to
been cancelled pages stored in the send.
because capture machine exceeded • Erase documents that are no longer needed.
file(s) could not be the maximum
See "Erasing Documents from Document Server",
stored: Exceeded number while
User Guide (Full Version).
max. number of saving the capture
pages per file." data.
"The selected A paper size that Print the document on paper of a size that can be fed on
paper size is not cannot be fed on the machine.
supported. This job the machine was
has been specified and
cancelled." printing was
canceled by the
auto job cancel
function that was
activated.
"The selected A paper type that Print the document on paper of a type that can be fed on
paper type is not cannot be fed on the machine.
supported. This job the machine was
has been specified and
cancelled." printing was
canceled by the
auto job cancel
function that was
activated.
240
When a Message Appears While Using the Printer Function
"You do not have a Authentication Specify the authentication information in the printer driver.
privilege to use this information is not For the authentication information, consult the user
function. This job registered administrator.
has been correctly in the See "Specifying Login Information in the Printer Driver",
cancelled." printer driver. User Guide (Full Version).
The user registered Consult the user administrator. The user administrator can
in the printer driver change the access permissions in the address book.
does not have See "Confirming the Available Functions", User Guide
permission to use (Full Version).
the printer function.
Check the system configuration list or print settings list. The details of the error may also be printed in the
list.
See "List/Test Print", User Guide (Full Version).
"86: Error" The parameter in the control Specify the correct parameter.
code is incorrect.
"91: Error" The auto job cancel function Check that the data is correct.
(displayed in the error was activated because an
history) unable-to-analyze-
command or illegal
command error occurred,
and printing was canceled.
"92: Error" Printing is canceled from the To perform printing, operate the control
(displayed in the error control panel. panel again.
history)
241
9. Troubleshooting
"98: Error" Accessing the hard disk Turn off the power of the machine, wait for
failed. 10 seconds or more after confirming that
the main power indicator is turned off, and
then turn on the power.
page 9 "Turning On and Off the Power"
"99: Error" When printing a file from an Check the data to print.
SD card or USB flash
memory device, the file to
print is in an unsupported
format or corrupt.
242
When a Message Appears While Using the Scanner Function
• When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings].
"All the pages are The original was placed • When scanning on the exposure glass,
detected as blank. No with the wrong side place the original with the side to scan
file was created." facing down when facing down.
[Delete Blank Page] or • When scanning on the ADF, place the
[Delete Blank Page] in original with the side to scan facing up.
OCR is specified.
243
9. Troubleshooting
"Authentication with the The user name/ Select the destination in the address book,
destination has failed. password of SMTP press [Edit], and check the setting in
Check settings. To check authentication specified [Destination] tab [Email Address].
the current status, press when sending the e-mail
[Scan Files Status]." are incorrect.
"Cannot access the An SD card or USB flash • Check that the external media is
Memory Storage memory device is formatted in FAT16 or FAT32, and write
Device." unavailable for use. encryption or protection is not enabled
on the media.
• Check that the external media is not
corrupted or damaged.
244
When a Message Appears While Using the Scanner Function
"Cannot find the The machine or the Check that the machine or the computer is
specified path. Please computer is not connected to the network correctly. For details
check the settings." connected to the about your network environment, consult the
network correctly. network administrator.
The computer name or Register the computer name and folder name
folder name specified in again.
the path name is
incorrect.
"Check original's The original is placed in Depending on the combination of the specified
orientation." the wrong orientation. settings, the orientation to set the original
differs. Be sure to place the original in the
correct orientation.
See "Placing an Original to Scan", User Guide
(Full Version).
245
9. Troubleshooting
"Connection with PC has The machine or the Check that the machine or the computer is
failed. Check the computer is not connected to the network correctly. For details
settings." connected to the about your network environment, consult the
network correctly. network administrator.
The computer name or Register the computer name and folder name
folder name specified in again.
the path name is
incorrect.
"Connection with the The firewall function is Enable file and printer sharing in the firewall
destination has failed. enabled on the function on your computer.
Check the settings. computer.
Entered path name might
be incorrect, or firewall
and security settings
might be blocking
network connectivity."
"Exceeded max. data The data scanned by • Decrease [Send Settings] [Resolution].
capacity. Check the specifying [Scan Ratio] • Specify a smaller paper size in [Send
resolution or ratio, then [Specify Size] Settings] [Scan Ratio] [Specify
press [Start] again." exceeds the limit. Size].
"Exceeded max. data A large size original • Decrease [Send Settings] [Resolution].
capacity. Check the was scanned at a high • Specify a smaller size in [Send Settings]
scanning resolution, then resolution, and the [Scan Size].
XXX." resulting data size
(procedure described in exceeds the limit.
place of XXX)
246
When a Message Appears While Using the Scanner Function
"Exceeded max. email The file size per page • Specify a lower value in [Send Settings]
size. Sending email has has exceeded the [Resolution], or select a smaller paper
been cancelled. Check maximum e-mail size size in [Send Settings] [Scan Ratio]
[Max. Email Size] in specified in [Maximum [Specify Size].
Scanner Features." Email Size]. • You can change the [Maximum Email
Size] setting on [Settings] [Scanner
Settings] [Sending Settings] [Email
(Size)]. To divide an e-mail that exceeds
the maximum size, specify [Yes (per
Page)] or [Yes (per Max. Size)] in [Divide
& Send Email].
"Exceeded max. number The number of entered Check the maximum number of characters.
of alphanumeric characters has page 310 "The Setting Values of the
characters." exceeded the maximum. Transmission Function"
"Insufficient memory in There is no free space Change the external media. When scanning
the memory storage available on the SD an original in the divide-document or single-
device." card or USB flash page mode, the saved data may not contain
memory device, or the all pages in the original. Change the external
file could not be saved media and press [Retry] to resume saving the
due to insufficient space remaining data.
on the media.
247
9. Troubleshooting
"Memory storage device An SD card or USB flash • Use an SD card with a maximum
not detected. Insert the memory device is not capacity of 32 GB or a USB flash
device." recognized properly. memory that supports USB 2.0.
• An SD card or USB flash memory may
not be recognized in some situations such
as if the media is inserted before the
application starts. Insert the SD card or
USB flash memory after the application
has started.
• Do not use an SD card or USB flash
memory that is not secured or protected
by a password.
• Use media that is formatted for FAT16 or
FAT32.
• Try another SD card or USB flash
memory.
• Turn off the power of the machine, wait
for 10 seconds or more after confirming
that the main power indicator is turned
off, and then turn on the power.
"Not all of the image will The scaling factor Specify a smaller value in [Send Settings]
be scanned. Check the specified in [Scan Ratio] [Scan Ratio].
ratio and then press is too large.
[Start] again."
The paper size specified Specify a paper size for which a reduction
in [Scan Ratio] ratio greater than 25% is specified in [Send
[Specify Size] requires a Settings] [Scan Ratio] [Specify Size].
reduction value smaller
than 25%.
"Programmed. Cannot A folder specified by Register the destination in the address book of
program the Manual Entry is the machine, and then register it to a program.
destination(s) that is not included among the
programmed in the programmed
address book." destinations.
248
When a Message Appears While Using the Scanner Function
"Some invalid The group contains an When sending data to a destination other than
destination(s) contained. e-mail address. an e-mail address, press [Select].
Do you want to select
only valid
destination(s)?"
"The program is recalled. A folder destination • You cannot recall a destination specified
Cannot recall the folder specified with a with a protection code in a program.
destination(s) with protection code is Specify this destination individually.
protection code(s)." included among the • To program this destination, cancel the
programmed protection code and then register the
destinations. destination to a program.
See "Using the Protection Function to
Prevent the Misuse of Addresses", User
Guide (Full Version).
"The size of the scanned The data scanned by • Increase [Send Settings] [Resolution].
data is too small. Check specifying [Scan Ratio] • Specify a larger paper size in [Send
the resolution and the [Specify Size] is too Settings] [Scan Ratio] [Specify
ratio and then press small. Size].
[Start] again."
249
9. Troubleshooting
"Transmission has failed. The amount of available Check that the amount of free space is
Insufficient memory in the hard disk space on the sufficient.
destination hard disk. To destination computer,
check the current status, SMTP server, or FTP
press [Scan Files Status]." server is insufficient.
"Transmission has failed. A network error If the same message is displayed after
To check the current occurred while scanning the original again, consult the
status, press [Scan Files transferring the data due administrator.
Status]." to a busy network or
another reason.
"Any of Login User The login user name or Enter the correct login user name and
Name, Login Password password entered in password in [General User Authentication] that
or Driver Encryption Key [General User is displayed after clicking [Scan]. For the login
is incorrect." Authentication] is user name and password, consult the user
incorrect. administrator.
"The authentication The SNMPv3 Consult the network administrator for the
password and/or authentication SNMPv3 authentication information, and
authentication algorithm information registered in change the information registered in Network
may be incorrect, or the Network Connection Connection Tool.
machine does not Tool does not match the See "Installing the TWAIN Driver", User Guide
support the information of the (Full Version).
authentication algorithm. machine.
Please check."
"Authentication The logged-in user does Consult the user administrator. The user
succeeded. However, the not have access administrator can change the access
access privileges for privileges to use the permissions in the address book.
scanner function has scanner function. See "Confirming the Available Functions", User
been denied." Guide (Full Version).
250
When a Message Appears While Using the Scanner Function
"Cannot add any more The maximum number of Delete scanning modes that are no longer
scanning mode." scanning modes that necessary.
can be registered
exceeds the maximum
number (100).
"Cannot find the scanner. The firewall function is Configure the firewall function of the computer
Check if the scanner enabled on the to allow communication of the application
main power is on." computer. used, or disable the firewall function.
"Cannot specify any The maximum number of Delete scanning areas that are no longer
more scanning area." scanning areas that can necessary.
be registered exceeds
the maximum number
(100).
"Communication error A communication error Check that the settings for the communication
has occurred on the has occurred on the protocol (TCP/IP) are configured correctly on
network." network. the computer.
"Entered User Code is The correct user code is Register the User Code on [Details]
not registered or you do not registered in the [Authenticate] tab in the TWAIN driver. For the
not have access TWAIN drive when User Code, consult the user administrator.
privileges to use the User Code
scanner function, please authentication is
contact your specified on the
administrator." machine.
251
9. Troubleshooting
"Error has occurred in the The scan condition Specify the scan condition within the range
scanner." specified in the that can be specified on the machine.
application exceeds the page 273 "List of Specifications"
range that can be
specified on the
machine.
"Fatal error has occurred An unrecoverable error Consider repairing the machine.
in the scanner." is occurring on the
machine.
252
When a Message Appears While Using the Scanner Function
"Insufficient memory. The memory allocated • Reduce the scan size or resolution. You
Reduce the scanning for the scanner function may be able to resolve the error also by
area." is insufficient. reducing the brightness value when
Duotone (black and white) or a high
resolution is specified.
• Specify [No Compression] on [Initial
Settings] [Compression] tab in the
TWAIN driver.
"Scanner is not available. The power of the Check that the machine is turned on, and
Check the scanner machine is not turned connected to the network correctly.
connection status." on, or the machine is not
connected to the
network correctly.
The IP address of the Check that the host name of the machine is
machine could not be configured in Network Connection Tool that is
resolved from the host installed with the TWAIN driver.
name. See "Installing the TWAIN Driver", User Guide
(Full Version).
"Scanner is not available The TWAIN scanner The TWAIN scanner function cannot be used.
on the specified device." function is disabled on
the machine.
253
9. Troubleshooting
"Scanning has been The amount of available • Clear the [Read-ahead] check box in the
aborted because space on the hard disk TWAIN driver.
memory in Mainframe of the machine is • Erase documents that are no longer
became full." insufficient when needed from the machine.
scanning is performed
with the [Read-ahead]
check box selected in
the TWAIN driver.
254
When a Message Appears While Using the Scanner Function
255
9. Troubleshooting
• When confirming or changing the settings in [Settings], press [Home] ( ) after closing [Settings].
"Destination list / A destination is being Wait until the message disappears and do not turn
machine settings are registered and off the power of the machine. You may not be able
updated. Selected devices are being to perform operations for a while depending on the
destinations or configured using number of destinations being registered.
function settings have Web Image Monitor.
been cleared. Please
re-select the settings."
"Failed to read the The user attempted to The Web browser of the machine supports the PDF
PDF file." display a PDF file that versions and encryption levels shown below. Other
is not supported by PDF files cannot be displayed.
the Web browser of • PDF version: 1.3-1.7
the machine.
• PDF encryption level: 128-bit AES, 256-bit
AES
"Firmware update will A firmware update is It is recommended to apply the update, but you can
start. Press [OK]. It will available, and the stop the updating process by pressing [Stop] within
start automatically machine is about to 30 seconds after the message is displayed.
after 30 seconds." perform an update. Do not turn off the power of the machine while the
updating process is in progress.
256
When Other Messages Appear
"Incompatible USB The machine • Clean the USB ports on the back side and the
device has been accidentally detected back left side of the machine after turning off
connected. Check the a USB cable as the power of the machine.
USB device." unusable because page 9 "Turning On and Off the Power"
dust accumulated in
• If the problem persists, consult your service
the USB port.
representative.
"Internal cooling fan is The fan installed in You may hear a rotating noise while the fan is
active." the vent for cooling active, but you can continue using the machine as
the interior of the usual.
machine became
active after a large
number of pages has
been printed.
"Output Tray is full. The output tray is full. Remove the paper from the output tray.
Remove paper."
"Problems with the The Wireless LAN Turn off the power of the machine, check that the
wireless board. Please board can be Wireless LAN board is correctly installed in the
call service." accessed, but an machine, and then turn on the power.
error has been page 9 "Turning On and Off the Power"
detected.
If the message persists even after you have turned
the power off and then on, consider repairing the
machine.
"Updating the A destination is being Wait until the message disappears and do not turn
destination list... registered using Web off the power of the machine. You may not be able
Please wait. Specified Image Monitor. to perform operations for a while depending on the
destination(s) or number of destinations being registered.
sender's name has
been cleared."
"Updating the A network error Check the connection between the machine and the
destination list has occurred. computer.
failed. Try again?"
Anti-virus software or Add the destination list program to the exception list
a firewall function is in the anti-virus software on the computer, or register
running on the the machine IP address to the exception list in the
computer. firewall function. You can check the IP address in
[Check Status] "Network".
257
9. Troubleshooting
"You do not have the The logged-in user Consult the user administrator. The user
privileges to use this does not have the administrator can change the access permissions in
function." privileges to use the the address book.
specified function. "Preventing Information Leaks", Security
Check the error code displayed with the "Authentication has failed." message, and taken the necessary
action.
• The letter at the beginning of the error code indicates the type of authentication specified on the
machine.
• B: Basic authentication
• W: Windows authentication
• L: LDAP authentication
"Authentication has An operation in the Check whether another user is logged in to the
failed." TWAIN supporting machine, and then perform the operation.
B/W/L0103-000 application was
performed from the
computer while a user
was logged in to the
machine or performing
the login procedure.
258
When Other Messages Appear
"Authentication has An incorrect login user Enter the correct login user name and
failed." name or password was password.
B/W/L0206-002 entered.
A user has attempted to The user needs to log in from the application
log in to the functions login screen.
that can be accessed
only by the
administrator such as
[Settings] when
[Application
Authentication
Management] is
specified.
"Authentication has ":" or another character • Enter the correct login user name.
failed." that cannot be used in a • Change the user name if it contains a
B/W/L0206-003 login user name was space, ":" or other unusable characters.
entered.
259
9. Troubleshooting
"Authentication has The account is locked Request the user administrator to unlock the
failed." because the number of account.
B/W/L0208-000 failed login attempts has
exceeded the limit.
B/W/L0208-002
"Authentication has The login name attribute Check whether [Login Name Attribute] is
failed." is not specified, or an specified correctly.
L0400-210 attribute on which the "Verifying Users to Operate the Machine (User
information cannot be Authentication)", Security
obtained is specified.
260
When Other Messages Appear
"Authentication has ":" or other characters • Enter the correct login user name.
failed." that cannot be used in a • Change the user name if it contains a
W/L0406-003 login user name was space, ":" or other unusable characters.
entered.
"Authentication has Too many requests for Try again later. If the problem persists, check
failed." authentication occurred whether the machine is under an authentication
W0406-101 at one time. attack. The attack status can be checked by the
screen message, in the system log, or in the e-
mail notification sent to the administrator.
"Authentication has A user group cannot be Check whether the group name registered on
failed." obtained. the machine is correct and whether the DC
W0406-107 settings are configured correctly.*1
The login user name or Check the login user name and/or password
password is incorrect. of the user registered on the server.
"Authentication has Too many requests for Try again later. If the problem persists, check
failed." authentication occurred whether the machine is under an authentication
L0406-200 at one time. attack. The attack status can be checked by the
screen message, in the system log, or in the e-
mail notification sent to the administrator.
261
9. Troubleshooting
"Authentication has [Off] is specified in the Select the server in [Settings] [System
failed." authentication settings of Settings] [Settings for Administrator]
L0406-201 the LDAP server. [Authentication/Charge] [Administrator
Authentication/User Authentication/App
Auth.] [Register/Change/Delete LDAP
Server], and then press [Register/Change]
and set [Authentication] to a setting other than
[Off].
"Authentication has The LDAP authentication Check whether the LDAP authentication
failed." settings or LDAP server settings or LDAP server settings are correctly
L0406-202 settings are incorrect. configured.*4
The login user name or Enter the correct login user name and
password is incorrect. password. Change the login user name if it
exceeds 128 bytes in length or contains a
space, ":" or other unusable character.
"Authentication has Kerberos Authentication Check whether the realm name registered on
failed." has failed. the clock at the KDC (key distribution center)
L0406-204 and the clock of the device are
synchronized.*3
"Authentication has There was no response Check the status of the network and the server
failed." returned from the to use for authentication.
W/L0409-000 authentication server,
and an authentication
timeout error occurred.
262
When Other Messages Appear
"Authentication has The user registered on • Delete the older user that is redundant, or
failed." the machine has the change the login name.
W/L0511-000 same name as another • If the message is displayed after switching
user distinguished by the the authentication server, delete the user
W0517-000
unique attribute of the on the old server.
authentication server.
"Authentication has A user name that cannot Do not use "other", "admin", "supervisor", or
failed." be specified in the login "HIDE*" in user account names.
W/L0606-004 user name was
specified.
"Authentication has The number of users Ask the user administrator to delete users that
failed." registered in the address are no longer needed from the address book.
W/L0612-005 book has reached the
upper limit, and auto-
registration failed.
263
9. Troubleshooting
• Check whether "Global Scope" is specified as the scope of the group in a property for the user
group created in DC, and the group type specified in "Security". Also check whether an account is
registered to the user group that has been created. If more than one DC exists, check whether a
trust relationship between DCs is established.
*2 To resolve the domain name, see the following:
• Check whether [Domain Name Configuration] and [DNS Configuration] or [WINS Configuration]
is specified correctly in [Settings] [System Settings] [Network/Interface].
• Enter the IP address in [Domain Name Configuration] to check the connection. If authentication can
be performed using the IP address, check [DNS Configuration] or [WINS Configuration] again.
• If authentication by IP address is not possible, check whether LM/NTLM is set to be denied in the
domain controller security policy or domain security policy. Also check that the port is not closed in
the firewall between the device and the domain controller or in the firewall settings of the domain
controller. When the Windows firewall is enabled, create a new rule that allows communication on
port 137 and port 139 in "Advanced" of the Windows firewall. Open the TCP/IP properties from
the network connection properties, select the "Enable NetBIOS Over TCP/IP" check box on
[Advanced] [WINS] tab, and open port 137.
*3 For Kerberos authentication, check the following:
• Check that "Realm Name", "KDC Server Name", "Domain Name" are specified correctly in
[Settings] [System Settings] [Settings for Administrator] [Authentication/Charge]
[Administrator Authentication/User Authentication/App Auth.] [Register/Change/Delete
Realm]. Enter "Realm Name" in upper case.
• Configure the setting so that the difference in time between the clocks on KDC and device is less
than five minutes. The clock on the machine can be adjusted in [Settings] [System Settings]
[Date/Time/Timer] [Date/Time] [Set Time].
• Kerberos authentication fails if auto-obtaining of KDC in Windows authentication fails. When auto-
obtaining cannot be activated, switch to manual.
*4 For LDAP settings, check the following:
• Check whether the LDAP server is correctly specified in [Settings] [System Settings] [Settings
for Administrator] [Authentication/Charge] [Administrator Authentication/User
Authentication/App Auth.] [User Authentication Management] [LDAP Authentication] and
Login Name Attribute is registered correctly.
• Select the server in [Settings] [System Settings] [Settings for Administrator]
[Authentication/Charge] [Administrator Authentication/User Authentication/App Auth.]
[Register/Change/Delete LDAP Server], press [Register/Change] and set [Authentication] to
[Kerberos Authentication], and then execute [Connection Test].
• If the connection test fails, check whether [Domain Name Configuration] and [DNS Configuration]
or [WINS Configuration] is specified correctly on [Settings] [System Settings] [Network/
Interface].
264
When Other Messages Appear
Messages that Appear When Logging in to the Machine Using an IC Card Fails
"Authentication has The card authentication Connect the card authentication device again.
failed." device has been Connect the card authentication device to the
*0153-402 removed or is not USB2.0 Interface Type A on the back left side
connected properly. of the machine.
"Authentication has Reading of an IC card Set the IC card on the authentication device
failed." has failed. correctly and for a longer duration.
*0154-402
"Authentication has An incorrect user name Enter the correct user name and password.
failed." or password was
*0156-401 entered.
"The card authentication The card authentication Connect the card authentication device again.
device is not connected." device has been Connect the card authentication device to the
removed or is not USB2.0 Interface Type A on the back left side
connected properly. of the machine.
265
9. Troubleshooting
"LDAP server The user name or Select the user in the address book, press
authentication has failed. password is incorrect. [Edit], and specify the correct user name and
Check the settings." password in [User Management / Others] tab
[User Management] [LDAP
Authentication Info].
See "Registering a User in the Address Book
and Specifying the Login Information", User
Guide (Full Version).
266
When Other Messages Appear
"The destination cannot The device certificate Install a new device certificate used for the S/
be selected because the used for the S/MIME MIME signature.
device certificate used signature is not currently "Encrypting Network Communication",
for the S/MIME valid. Security
signature is not currently
valid."
"Signature cannot be set The device certificate Use a valid device certificate for the digital
because the Digital used for the digital signature in PDF or PDF/A.
Signature's device signature in PDF or See "Scanning an Original as a PDF with
certificate is not currently PDF/A is not currently Security Setting Specified", User Guide (Full
valid." valid. Version).
"The destination cannot The device certificate
be selected because used for the digital
there is a problem with signature in PDF or
the device certificate PDF/A is missing or
used for the S/MIME invalid.
signature. Check the
device certificate."
267
9. Troubleshooting
"The destination cannot The user certificate Install a new user certificate.
be selected because its (destination certificate) "Encrypting Network Communication",
encryption certificate is has expired. Security
not currently valid."
"Transmission cannot be
performed because the
encryption certificate is
not currently valid."
"A server error has An unexpected error • See the server maintenance information in
occurred." has occurred on the [Information].
server. • Check whether the network settings
([DNS Configuration], [Control Panel:
"Cannot connect to Cannot connect to the
Proxy Settings]) are correctly configured.
server which installs installation server.
applications. Check See "Installing an Application from
maintenance information Application Site", User Guide (Full
on Information screen or Version).
network settings."
268
When Other Messages Appear
"Could not restore the The firmware from The firmware cannot be recovered.
firmware because the Application Site has not
required data does not been updated.
exist."
"JavaTM Platform has not JavaVM is not running. Log in to Web Image Monitor in the
been started. Install the administrator mode, and enable "JavaTM
application after JavaTM Platform" in [Device Management]
Platform has been started [Configuration] [Extended Feature Settings].
from Web Image
Monitor."
"The specified page An error has occurred in See the server maintenance information in
cannot be found." Application Site. [Information].
"There is insufficient The remaining free Delete applications that are not necessary.
space to store internally, space on the hard disk
delete any unnecessary is insufficient.
applications."
269
9. Troubleshooting
270
10. Specifications for The Machine
Model-Specific Information
This section explains how you can identify the region your machine belongs to.
There is a label on the back right side of the machine, located in the position shown below. The label
contains details that identify the region your machine belongs to. Read the label.
D0C9IA3606
271
10. Specifications for The Machine
• Dimensions in this manual are given in two units of measure: metric and inch. If your machine is a
Region A model, refer to the metric units. If your machine is a Region B model, refer to the inch
units.
• If your machine is a region A model and "CODE XXXX -27" is printed on the label, see
" (mainly Europe)" also.
• If your machine is a region A model and "CODE XXXX -29" is printed on the label, see
" (mainly Asia)" also.
272
List of Specifications
List of Specifications
• We have licenses from the authors to use their software including open sources. Refer to the files in
the Licenses folder included in the supplied CD-ROM for statements requested from the authors.
Item Specifications
Configuration Desktop
Memory 2 GB
273
10. Specifications for The Machine
Item Specifications
274
List of Specifications
Item Specifications
275
10. Specifications for The Machine
Item Specifications
276
List of Specifications
Item Specifications
277
10. Specifications for The Machine
Item Specifications
2
1
DZW788
2
1
DZW789
278
List of Specifications
Item Specifications
Print area
Ðòéîô áòåá
4 3
DZX710
279
10. Specifications for The Machine
Item Specifications
Paper capacity (80 g/m2, page 182 "Recommended Paper Sizes and Types"
20 lb. Bond)
Duplex Standard
280
List of Specifications
Item Specifications
281
10. Specifications for The Machine
Item Specifications
282
List of Specifications
Item Specifications
283
10. Specifications for The Machine
Item Specifications
284
List of Specifications
Item Specifications
285
10. Specifications for The Machine
Item Specifications
286
List of Specifications
Item Specifications
287
10. Specifications for The Machine
Item Specifications
288
List of Specifications
Item Specifications
289
10. Specifications for The Machine
Item Specifications
*1 Paper type used for two-sided print: Plain Paper, Recycled paper, Special paper 1, Special paper 2, Special
paper 3, Color paper, Letterhead
*2 Paper thickness used for two-sided print: Plain 1, Plain 2, Middle thick, Thick paper 1, Thick paper 2
Item Specifications
290
List of Specifications
Item Specifications
• After the documents have been stored up to the maximum, no more document can be stored.
Delete unneeded documents.
This function may not be used depending on the telephone line or area status.
• To connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX,
and 10BASE-T. The length of the usable cable is up to 100 m.
Standard G3
291
10. Specifications for The Machine
*1 JBIG transmission cannot be performed if the JBIG reception and ECM functions are not available on the
destination fax. The ECM function is valid for communication over the G3 line.
Network • Standard:
Ethernet (10BASE-T/100BASE-TX/1000BASE-T)
• Option:
IEEE802.11a/b/g/n wireless LAN interface
Scan line density 200 × 100 dpi (Standard character)*1, 200 × 200 dpi (Detail
character)
Internet communication Send and receive e-mail with a computer that has an e-mail address
Internet Fax send functions Automatic conversion of sent documents to e-mail format and e-mail
transmission. Memory transmission only.
Internet Fax receive Automatic detection and printing of appended TIFF-F (MH) files and
functions ASCII text.
Memory reception only.
*1 Full mode
292
List of Specifications
Network • Standard:
Ethernet (10BASE-T/100BASE-TX/1000BASE-T)
• Option:
IEEE802.11a/b/g/n wireless LAN interface
Scan line density 8 × 3.85 lines/mm, 200 × 100 dpi (Standard character), 8 × 7.7
lines/mm, 200 × 200 dpi (Detail character)
Transmission protocol Recommendation: T.38, TCP, UDP/IP communication, SIP (RFC 3261
compliant), H.323 v2
IP-Fax transmission function Specify an IP address and send faxes to an IP-Fax compatible fax
through a network.
Also capable of sending faxes to a G3 fax connected to a telephone
line via a VoIP gateway.
IP-Fax reception function Receive faxes sent from an IP-Fax compatible fax through a network.
Also capable of receiving faxes from a G3 fax connected to a
telephone line via a VoIP gateway.
Validated Peripherals
Item Specifications
293
10. Specifications for The Machine
Item Specifications
• You can assign multiple addresses of the machine in the IPv6 environment, but only one address
can receive IP-fax.
• The SIP connection is specified to connect to either IPv4 or IPv6 depending on the environment of
the machine. To change the setting, contact your local dealer.
Network • Standard:
Ethernet (10BASE-T/100BASE-TX/1000BASE-T)
• Option:
IEEE802.11a/b/g/n wireless LAN interface
Scan line density 200 × 100 dpi (Standard character)*1, 200 × 200 dpi (Detail
character)
294
List of Specifications
Item Specifications
E-mail sending functions Automatically converts documents to e-mail format and sends them as
e-mail.
Sending to folder functions Sends scanned files over the network to shared folders or FTP server
folders.
E-mail Reception
Item Specifications
Network • Standard:
Ethernet (10BASE-T/100BASE-TX/1000BASE-T)
• Option:
IEEE802.11a/b/g/n wireless LAN interface
295
10. Specifications for The Machine
Item Specifications
E-mail receiving functions Automatically detects and outputs JPEG and PDF documents attached
to received e-mail.
• To connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX,
and 10BASE-T. The length of the usable cable is up to 100 m.
Item Specifications
296
List of Specifications
Item Specifications
297
10. Specifications for The Machine
Item Specifications
298
List of Specifications
Item Specifications
Resolution 200 dpi, 300 dpi, 400 dpi, 600 dpi, 1,200 dpi
299
10. Specifications for The Machine
Item Specifications
Interface • Standard:
Ethernet (10BASE-T/100BASE-TX/1000BASE-T)
USB2.0 (Type B) port
USB2.0 (Type A) port (on the control panel)
SD card slot (on the control panel)
• Option:
IEEE 1284 parallel interface
IEEE 802.11a/b/g/n wireless LAN interface
File format converter
Device Server option
Store function Total number of documents that can be stored: Up to 100 documents
Number of pages for each document that can be stored: Up to 2,000
pages
Total number of pages of all documents that can be stored: Up to
9,000 pages
300
List of Specifications
Item Specifications
• When you are using silent mode, the printing speed may be slower. Also, silent mode may shorten
the machine's life depending on the operating environment.
• To connect the machine to the network, use a LAN cable supporting 1000BASE-T, 100BASE-TX,
and 10BASE-T. The length of the usable cable is up to 100 m.
Scanning
Item Specifications
Image sensor type • Exposure glass, ADF (front side): One-dimensional solid scanning
through CCD
• ADF (back side): CIS sensor
301
10. Specifications for The Machine
Item Specifications
Scan speed • When scanning one-sided originals (black and white, full color)
40 pages/minute
• When scanning two-sided originals (black and white, full color)
80 pages/minute
When using the E-mail, Scan to Folder, WSD (Push Type), or Scan to
Removable device (Original size: A4/81/2 × 11 , Resolution: 200
dpi)
• Black and white
Original Type: B & W two-value, Compression (MMR):
Compressed, ITU-T No1 Chart
• Full Color
Original type: Text/Photo, Compression (Gray Scale/Full Color):
Default, Original Chart
Scanning speed differs depending on the operating environment of the
machine and computer, scan settings, and the content of originals.
Interface • Standard:
Ethernet (10BASE-T/100BASE-TX/1000BASE-T)
USB 2.0 (Type A) port (on the control panel)
SD card slot (on the control panel)
• Option:
IEEE 802.11a/b/g/n wireless LAN interface
WSD Supported
DSM Supported*1
302
List of Specifications
E-mail transmission
Item Specifications
Scanning resolution 100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi
Output format TIFF, JPEG, PDF, High Compression PDF, PDF/A, Searchable PDF*3
• When you select [PDF], [High Compression PDF], or [PDF/A] for the file format, you can attach a
digital signature. You can also specify the security settings for [PDF] or [High Compression PDF].
• See "Scanning an Original as a PDF with Security Setting Specified", User Guide (Full Version).
• To specify High Compression PDF for the PDF type, the following settings are required:
• Selecting [Gray Scale] or Full Color for [Original Type] under [Send Settings]
• Selecting [100%] for [Scan Ratio] under [Send Settings]
• Selecting [200 dpi], [300 dpi], [400 dpi], or [600 dpi] for [Resolution] under [Send Settings]
• Selecting other than [Preview]
• Specifying [PDF File Type: PDF/A Fixed] under [Settings] [System Settings] [Settings for
Administrator] [File Management] to [Off]
Scan to Folder
Item Specifications
Scanning resolution 100 dpi, 200 dpi, 300 dpi, 400 dpi, 600 dpi
Output format TIFF, JPEG, PDF, High Compression PDF, PDF/A, Searchable PDF*1
303
10. Specifications for The Machine
*1 The number of characters that can be scanned optically is about 40,000 characters per page.
• When you select [PDF], [High Compression PDF], or [PDF/A] for the file format, you can attach a
digital signature. You can also specify the security settings for [PDF] or [High Compression PDF].
• See "Scanning an Original as a PDF with Security Setting Specified", User Guide (Full Version).
• To specify High Compression PDF for the PDF type, the following settings are required:
• Selecting [Gray Scale] or Full Color for [Original Type] under [Send Settings]
• Selecting [100%] for [Scan Ratio] under [Send Settings]
• Selecting [200 dpi], [300 dpi], [400 dpi], or [600 dpi] for [Resolution] under [Send Settings]
• Selecting other than [Preview]
• Specifying [PDF File Type: PDF/A Fixed] under [Settings] [System Settings] [Settings for
Administrator] [File Management] to [Off]
Protocol TCP/IP
WIA scanner
Item Specifications
Protocol TCP/IP
304
List of Specifications
Item Specifications
Item Specifications
Item Specifications
305
10. Specifications for The Machine
Item Specifications
Item Specifications
Number of bins: 1
306
List of Specifications
Item Specifications
Item Specifications
Paper capacity (80 g/m2, page 182 "Recommended Paper Sizes and Types"
20 lb. Bond)
307
10. Specifications for The Machine
Item Specifications
Item Specifications
Required cable Standard IEEE 1284 compliant Micro Centronics 36 pin cable
• Note that the available channels (frequency ranges) and locations to use the wireless LAN are
subject to the regulations of the country or region where the printer is used. Be sure to use the
wireless LAN according to the applicable regulations.
Item Specifications
Protocol TCP/IP
308
List of Specifications
Item Specifications
Item Specifications
309
10. Specifications for The Machine
• Depending on the type or settings of a document or original, you may not be able to specify or
enter the maximum number of destinations or characters.
Send Email
Maximum number of characters • When selecting an item You cannot select an item from
entered in an e-mail message from the destination list in the destination list in the address
the address book: 396 book and enter the value
alphanumeric characters manually at the same time.
(79 alphanumeric
characters in each line 1 to
4, and 80 alphanumeric
characters in line 5)
• When entering manually:
80 alphanumeric
characters
Maximum number of characters 128 alphanumeric characters An e-mail; address that has
entered in an e-mail address been searched from the LDAP
server and exceeds 128
alphanumeric characters cannot
be specified correctly as the
destination.
310
The Setting Values of the Transmission Function
Send to Folder
311
10. Specifications for The Machine
Broadcast Transmission
312
Printable Area and Margin
Print area
Ðòéîô áòåá
• The machine does not support edge-to-edge printing. To minimize the margins, specify the
maximum printable area with the settings on the printer driver.
• See "Maximizing the Printable Area When Printing", User Guide (Full Version).
• The printable area may vary due to the paper size or settings of the printer driver.
• The outside of the printable area can be printed due to the settings of the printer driver or printing
condition; however, the print result may be different from the intended one or the paper may not be
fed correctly.
313
10. Specifications for The Machine
Machine Options
Guide to Functions of the Machine’s External Options
(1)
(2) (3)
(4)
D0C9IA3601
D0C9IA3604
314
Machine Options
ADF double-feed Detects a double feeding of the original when it is placed in the
1
detection kit ADF.
D0C9IA3604
ADF double-feed Detects a double feeding of the original when it is placed in the
1
detection kit ADF.
D0C9IA8612
Specify the output tray for the function, such as Copy or Fax,
1 Internal Tray 2*1 added to the Internal Tray 1. Copied/printed paper or fax
messages are delivered here face down.
D0C9IA3605
315
10. Specifications for The Machine
1 2 1
D0C9IA3602
1 Paper Tray Unit You can attach up to three paper trays when your machine is
placed on the floor or a caster table and up to two paper trays
when placed on a table.
Caster Table for To use the paper tray unit, attach the caster table. Allows you to
2
Paper Tray Unit move the machine easily.
316
Machine Options
• Only one of the following can be installed: IEEE 1284 interface board, wireless LAN board, file
format converter, or device server option.
• Only one of the following options can be installed on the machine at any one time: HDD and
Enhanced Security HDD.
• The Ethernet interface and wireless LAN board cannot be used simultaneously.
317
10. Specifications for The Machine
Copy Function
Function/Reference Option
Facsimile Functions
Function/Reference Option
*1 A sub-machine on which fax function is not included can send and receive faxes using the fax function of the
main-machine connected via network. This function is available when fax connection units are installed in the
main- and sub-machines.
318
Functions Requiring Optional Configurations
Printer Function
Function/Reference Option
*1 If an optional Genuine Adobe PostScript 3 is installed, the built-in standard PostScript 3 cannot be used.
Scanner Function
Function/Reference Option
Others
Function/Reference Option
319
10. Specifications for The Machine
Function/Reference Option
320
Function Compatibility
Function Compatibility
Function Compatibility
The chart shows Function Compatibility when [Interleave Priority] is set to [Switch Every Specified No.].
: Simultaneous operations are possible.
: Operation is enabled when the relevant function key is pressed and remote switching (of the scanner/external extension) is done.
: Operation is performed automatically once the preceding operation ends.
: Simultaneous operations are not possible. The operation must be started once the preceding operation ends.
Mode after you select Copy Fax Printer Scanner TWAIN Document Server Web Document Server
Memory Transmission
Memory Reception
Document Server
Data Reception
Transmission
Scanning
Scanning
Copying
Stapling
Stapling
Printing
Printing
Mode before you select
Operations for Copying
Copy Stapling *1 *1 *1 *2 *2 *2 *2 *2 *4
Copying *1 *1 *1 *2 *2 *2 *2 *2
Transmission Operation
Reception Transmission
Memory Transmission *3 *3 *3 *6
Fax *3 *3
Immediate Transmission
Memory Reception *3 *3 *3 *6
Data Reception
Printer Printing *9
Print
Stapling *9 *4 *4
Operations for Scanning
Scanner
Scanning *2 *2 *2 *2
TWAIN Scanning
Operations for Document Server
Document Server Scanning a Document to Store in Document Server
Printing from Document Server *9 *5 *5 *5
Web Document Server Printing *4 *9
*1 Simultaneous operations are only possible after the preceding job documents are all scanned and [Reserve] appears.
*2 You can scan a document after the preceding job documents are all scanned.
*3 Simultaneous operations can be performed when a different line is used.
*4 During stapling, printing automatically starts after the current job.
*5 Simultaneous operation becomes possible after you press [New Job].
*6 During parallel reception, any subsequent job is suspended until the reception is completed.
*7 If an attempt is made to manually print a received document while automatically printing a different received document, the document printed manually will be printed first.
*8 This includes the printing of data sent via LAN-Fax driver.
*9 If the previous print job does not finish within the time specified in the reprinting time of stored documents in memory that could not be printed using LAN-Fax Driver when printing from the LAN-Fax Driver, printing
will stop.
D0C9IA3607
• The scanning speed may become slower when scanning an original with another function while
executing printing.
321
10. Specifications for The Machine
Background Numbering
Auto Reduce / Enlarge
Regular Size Originals
Custom Size Originals
Margin Adjustment
LT/LG Mixed Sizes
Document Server
Auto Color Select
Reduce / Enlarge
2 Sided Original
Create Margin
Image Repeat
Convert Color
Black & White
Color Overlay
ID Card Copy
Erase Border
Erase Center
Paper Select
Bypass Tray
Erase Color
Slip Sheet
Designate
Centering
Magazine
Full Color
Combine
Stamp*1
2 Sided
Booklet
Covers
Poster
Staple
Stack
Sort
LT/LG Mixed Sizes × × × × × × × × × × × ×
Regular Size Originals × Ɣ
Custom Size Originals × Ɣ ×
Original Orientation *2 *3
Auto Image Density Ɣ Ɣ
Image Density (Manual)
Full Color Ɣ Ɣ
Black & White Ɣ Ɣ ×
Auto Color Select Ɣ Ɣ × × × × × ×
Paper Select Ɣ
Bypass Tray Ɣ × × × × × × ×
Auto Reduce / Enlarge × Ɣ Ɣ Ɣ Ɣ
Reduce / Enlarge × Ɣ Ɣ
Create Margin × × × × ×
2 Sided Original Ɣ Ɣ ×
Book Type Original × *2 Ɣ Ɣ Ɣ Ɣ Ɣ × × × ×
Poster × × × × × × Ɣ Ɣ Ɣ Ɣ Ɣ Ɣ × × × × × × × × × × × × ×
Ɣ Ɣ Ɣ Ɣ ×
Function selected first
2 Sided ×
Combine × Ɣ Ɣ Ɣ Ɣ Ɣ × × × ×
Booklet × × Ɣ Ɣ Ɣ Ɣ Ɣ × × × × × × × ×
Magazine × × Ɣ Ɣ Ɣ Ɣ Ɣ × × × × × ×
ID Card Copy × × × × × × × × × × × × × × × × × ×
Image Repeat × × × × × × × Ɣ × × × ×
Image Repeat (Specified Area) × × × × × × × × × × Ɣ × × × × × × × ×
Margin Adjustment × ×
Centering × × × ×
Erase Center × × ×
Erase Border × × ×
Erase Color × ×
Convert Color × ×
Color Overlay ×
Background Numbering × ×
Stamp*1 × ×
Unauthorized Copy Prevention
Covers × × × × × × × Ɣ
Slip Sheet × × × × × × × × × Ɣ Ɣ × ×
Designate × × × × × × × × Ɣ
Sort × Ɣ
Stack Ɣ Ɣ
Staple *3 × × × × × Ɣ
Document Server × × × ×
*1 Stamps include Preset Stamp, User Stamp, Date Stamp, Page Numbering, and Stamp Text.
*2 [90 Degrees Counterclockwise] or [90 Degrees Clockwise], and [Open Book 2 Sided] cannot be selected simultaneously. The function selected ¿rst has priority.
*3 [Readable Direction] and Staple or [180 Degrees] and Staple cannot be selected simultaneously. The function selected ¿rst has priority. However, they can be selected simultaneously
when [Fit to Paper Size] is selected.
D0C9IA3608
322
11. Legal and Contact Information
Environmental Regulations
ENERGY STAR Program
The ENERGY STAR® Program Requirements for Imaging Equipment encourage energy conservation
by promoting energy efficient computers and other office equipment.
The program backs the development and dissemination of products that feature energy saving
functions.
It is an open program in which manufacturers participate voluntarily.
Targeted products are computers, monitors, printers, facsimiles, copiers, scanners, and multi-function
devices. Energy Star standards and logos are internationally uniform.
If this machine remains idle for a specified period of time or when [Energy Save] ( ) is pressed, it
enters Sleep mode to further reduce its electrical consumption. This is called "Sleep Mode".
• The default delay time the machine waits before entering Sleep mode is one minute.
• The machine can print jobs from computers and receive faxes while in Sleep mode.
• The time it takes to recover from the energy saving functions and low power consumption in Sleep
Mode may differ depending on the machine.
(mainly Europe)
323
11. Legal and Contact Information
(mainly Asia)
*1 Achieves ENERGY STAR energy savings; product fully qualifies when packaged with (or used with) a
duplex tray and the duplex function is enabled as an option.
• You can change the amount of time that the machine waits before entering Sleep mode under
[Sleep Mode Timer].
• See "Date/Time/Timer", User Guide (Full Version).
• It may take longer than the specified time to enter Sleep mode according to the type of Embedded
Software Architecture application installed in the machine.
324
Environmental Regulations
Users in the countries where this symbol shown in this section has been specified in
national law on collection and treatment of E-waste
Our Products contain high quality components and are designed to facilitate recycling.
Our products or product packaging are marked with the symbol below.
The symbol indicates that the product must not be treated as municipal waste. It must be disposed of
separately via the appropriate return and collection systems available. By following these instructions
you ensure that this product is treated correctly and help to reduce potential impacts on the environment
and human health, which could otherwise result from inappropriate handling. Recycling of products
helps to conserve natural resources and protect the environment.
For more detailed information on collection and recycling systems for this product, please contact the
shop where you purchased it, your local dealer or sales/service representatives.
If you wish to discard this product, please contact your local authorities, the shop where you bought this
product, your local dealer or sales/service representatives.
325
11. Legal and Contact Information
Note for the Battery and/or Accumulator Symbol (For EU countries only)
(mainly Europe)
In accordance with the Battery Directive 2006/66/EC Article 20 Information for end-users Annex II,
the above symbol is printed on batteries and accumulators.
This symbol means that in the European Union, used batteries and accumulators should be disposed of
separately from your household waste.
In the EU, there are separate collection systems for not only used electrical and electronic products but
also batteries and accumulators.
Please dispose of them correctly at your local community waste collection/recycling centre.
Contact your sales or service representative to change the battery.
https://www.ricoh-return.com/
326
Environmental Regulations
Energy efficiency
The amount of electricity a machine consumes depends as much on its specifications as it does on
the way you use it. The machine is designed to allow you to reduce electricity costs by switching to
Ready mode after it prints the last page. If required, it can immediately print again from this mode.
If no additional prints are required and a specified period of time passes, the device switches to an
energy saving mode.
In these modes, the machine consumes less power (watts). If the machine is to print again, it needs
a little longer to return from an energy saving mode than from Ready mode.
For maximum energy savings, we recommend that the default setting for power management is
used.
327
11. Legal and Contact Information
This product includes RSA BSAFE® Cryptographic software of EMC Corporation. RSA and BSAFE are
registered trademarks or trademarks of EMC Corporation in the United States and other countries.
The proper name of Edge is Microsoft® Edge™.
The proper name of Internet Explorer 11 is Internet Explorer® 11.
The proper names of the Windows operating systems are as follows:
• The product names of Windows 7 are as follows:
Microsoft® Windows® 7 Home Premium
Microsoft® Windows® 7 Professional
Microsoft® Windows® 7 Ultimate
Microsoft® Windows® 7 Enterprise
328
Trademarks (User Guide)
329
11. Legal and Contact Information
Other product names used herein are for identification purposes only and might be trademarks of their
respective companies. We disclaim any and all rights to those marks.
Microsoft product screen shots reprinted with permission from Microsoft Corporation.
330
MEMO
331
MEMO
332 EN GB EN US EN AU D0C9-7042
© 2019
EN GB EN US EN AU D0C9-7042
Operating Instructions
AirPrint Guide
For safe and correct use, be sure to read Safety Information before using
the machine.
TABLE OF CONTENTS
How to Read the Manuals................................................................................................................................. 2
Symbols Used in Manuals............................................................................................................................. 2
Disclaimer........................................................................................................................................................2
1. How to Use AirPrint
Before Using AirPrint...........................................................................................................................................5
About AirPrint..................................................................................................................................................5
Requirements for using AirPrint......................................................................................................................5
Confirming Settings........................................................................................................................................ 6
Notes and Limitations.....................................................................................................................................7
Using AirPrint From OS X or macOS.............................................................................................................. 10
Connecting the Machine to OS X or macOS............................................................................................ 10
Printing Documents Using OS X or macOS............................................................................................... 11
Scanning Documents Using OS X or macOS............................................................................................15
Sending Faxes Using OS X or macOS...................................................................................................... 17
Using AirPrint From iOS................................................................................................................................... 21
Printing Documents Using iOS.................................................................................................................... 21
2. Trademarks
Trademarks....................................................................................................................................................... 23
1
How to Read the Manuals
Symbols Used in Manuals
Indicates supplementary explanations of the product's functions and instructions on resolving user errors.
[]
Indicates the names of keys or buttons on the product or display.
Disclaimer
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this machine, losses of the registered data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of the data registered in this machine. Documents or
data might be erased due to your operational errors or malfunctions of the machine.
In no event will the manufacturer be responsible for any documents created by you using this machine or
any results from the data executed by you.
The screen displayed after you press the [Settings] key on the Home screen varies depending on the
machine.
The screen type is written as follows in this manual.
• The machine for which the following screen is displayed after you press the [Settings] key: Standard
• The machine for which the following screen is displayed after you press the [Settings] key: Classic
2
3
4
1. How to Use AirPrint
This section describes how to use devices from OS X, macOS or iOS using AirPrint.
AirPrint is a function that allows you to use AirPrint-compatible printers or multi-function printers that are
on the same network to print, scan, and fax from iOS, OS X, or macOS. You can use the print function
on iOS, and you can use the print, scan, and fax functions on OS X, or macOS. You can use the print,
scan, and fax functions via wired LAN, wireless LAN, or a USB connection on the same network, without
installing any printer drivers or software.
5
1. How to Use AirPrint
Confirming Settings
Confirm the settings required for AirPrint by using a web browser on a computer on the network.
We use Web Image Monitor installed on the printer or multi-function printer. To log in Web Image
Monitor, see the web manual for your machine.
Confirming AirPrint settings
6
Before Using AirPrint
7
1. How to Use AirPrint
8
Before Using AirPrint
The [Register Fax Information] settings (screen type: Standard) or the [Program Fax
Information] settings (screen type: Classic) appear in a different menu according to the screen
type.
Standard: [Detailed Initial Settings] in [Fax Settings]
Classic: [Initial Settings] in [Fax Settings]
• If unavailable letters are used in the address, the letters are ignored when sending a fax.
• The line type for fax transmission is set to external line (default). If you want to use an
extension line for fax transmissions, contact your service representative.
• You can check transmission results in the Record.
• You cannot check the contents of documents sent with the fax function of AirPrint from the
machine.
• If you are using OS X 10.8, a cover sheet will not be sent even if it is configured.
• You cannot use the fax function in the following conditions:
• When the use of functions is restricted by the user authentication management function
• When the fax function is restricted by an external charge unit
• When "Restrict Adding of User Destinations (Fax)" in [Extended Security] in "Security" is
set to [On] on Web Image Monitor
• When the optional fax unit is not installed
• If the country code is set to Korea and a sender's name is not registered on the machine
• When the fax is being used on the machine
• When the hard disk on the machine has insufficient storage
9
1. How to Use AirPrint
Use the following procedure to connect the machine to OS X or macOS using AirPrint.
10
Using AirPrint From OS X or macOS
You can change the print settings from OS X and macOS. Setting items may differ depending on the
application you are using, the specifications of the connected machine, and the configuration of options.
1
2
9
3
4 10
5
6 11
7 8 DVL901
1. Printer
Select the machine to use for printing.
11
1. How to Use AirPrint
2. Presets
You can save the displayed settings or recall stored settings.
3. Copies
Specify the quantity to print.
4. Pages
Specify the range of pages to print.
5. Paper Size
Specify the size of the paper. You can also specify custom sizes here.
6. Orientation
Select the orientation of the paper.
7. PDF
Displays the workflow menu for PDF.
8. Hide Details
Hides the print settings.
9. Black & White
Select this item to print in black and white.
10. Two-Sided
You can print on both sides of the paper when this item is checked.
11. Print option menu
Displays the menu according to the specifications of the connected machine and the configuration of options.
For details, see page 12 "Print option menu".
Setting items may differ depending on specifications of the connected device or optional configurations.
[Media & Quality]
Select the paper tray and the paper type you want to use.
1
2
DVL902
1. Feed from
Select the paper tray.
2. Media Type
Select the type of paper.
12
Using AirPrint From OS X or macOS
[Layout]
Configure settings for two-sided printing or to combine multiple pages on one sheet.
2
3
4
5
6
DVL903
1
2
3
4
DVL904
1. Collate pages
When printing two or more sets, print them by sorting them in sets. (Sort printing)
2. Pages to Print
Specify to print all pages or only the odd or even pages.
3. Page Order
Specify the order of the pages to print.
13
1. How to Use AirPrint
2
DVL905
1
2
3
DVL906
1. Staple
Specify the position of stapling.
2. Output Bin
Select the output tray.
3. Fold
Specify how to fold.
[Supply Levels]
You can check the remaining amount of consumables, such as toner and paper.
When you click [More Info…], Web Image Monitor starts and you can check more detailed
information.
14
Using AirPrint From OS X or macOS
1. Place originals in the Auto Document Feeder (ADF) or on the exposure glass.
For details about placing originals, see the web manual for your machine.
2. Click [System Preferences...] under the Apple menu.
15
1. How to Use AirPrint
You can change the scan settings from OS X and macOS. Setting items may differ depending on the
application you are using, the specifications of the connected machine, and the configuration of options.
1
2
3
4
5
6
7
8
9
10
11
12
14 13 DVL908
1. Scan Mode
Select whether to scan from the ADF or the exposure glass.
2. Kind
Select the type of original.
3. Resolution
Specify the resolution for scanning the original.
4. Use Custom Size
You can specify the scanning range as a value when this item is selected.
5. Size
Select the size of the original to scan.
6. Orientation
Select the orientation of scanned data.
7. Scan To
Specify the place to save scanned data.
8. Name
Specify the name for scanned data.
9. Format
Specify the file format for scanned data.
10. Image Correction
Specify the correction method for scanned data.
11. Enable edge detection
Use the function of the operating system to detect the outline of images and to specify the trimming range.
16
Using AirPrint From OS X or macOS
12. Scan
Execute scanning.
13. Overview
Display the scanned image of the original.
14. Hide Details
Hides the scan settings.
You can change the fax transmission settings from OS X and macOS. Setting items may differ depending
on the application you are using, the specifications of the connected machine, and the configuration of
options.
17
1. How to Use AirPrint
1
2
3
4
5
6
7
8 9 DVL909
1. Printer
Select the machine to use for sending fax.
2. Presets
You can save the displayed settings or recall stored settings.
3. Copies
Specify the quantity to send fax.
4. Pages
Specify the range of pages of faxes to send.
5. Paper Size
Specify the size of the paper.
6. Orientation
Select the orientation of the fax.
7. Fax transmission option menu
Displays the menus according to the specifications of the connected machine and the configuration of options.
For details, see page 18 "Fax transmission option menu".
8. PDF
Displays the workflow menu for PDF.
9. Hide Details
Hides the fax transmission settings.
Setting items may differ depending on specifications of the connected device or optional configurations.
18
Using AirPrint From OS X or macOS
[Fax Information]
Enter information necessary for sending faxes.
1
2
DVL910
1. To
Enter the fax number of the destination.
2. Dialing Prefix
Enter the phone number necessary to call an external line from the phone being used.
3. Use cover page
Select this item when sending a cover page as the first page of the fax. Enter the contents of the cover
page in [Subject] and [Message].
[Preview]
This setting is not active even if it is configured.
[Layout]
Configure settings to combine multiple pages on one sheet.
4
5
DVL911
19
1. How to Use AirPrint
1
2
3
DVL912
1. Pages to Print
Specify to send all pages or only the odd or even pages.
2. Page Order
Specify the order of the pages to be sent.
3. Scale to fit paper size
Select this item to reduce or enlarge the size of faxes. If you select this item, you can select the paper size
in "Destination Paper Size".
Reduce or enlarge the size of faxes when sending to fit the selected paper size.
When sending on paper larger than the fax data without enlarging, check [Scale down only].
[Scheduler]
Configure a schedule for sending faxes.
2
DVL913
1. Print Document
Select [Now] to send the fax immediately.
Select [At] and specify the time to send the fax.
Select [On hold] to store the fax job in the print queue. You can send the fax later.
2. Priority
Select the priority level for sending the fax.
20
Using AirPrint From iOS
You can change print settings from iOS. Setting items may differ depending on specifications of the
connected device or optional configurations.
21
1. How to Use AirPrint
DVL907
1. Printer
Select the device to use for printing.
2. Quantity
Specify the quantity to print.
3. Options
Show or hide the print settings.
4. Range
Specify the pages to print.
5. Double-sided
Configure setting for duplex printing.
6. Black & White
Select whether to print in black and white or color.
7. Staple
Configure setting for stapling.
8. Punch
Configure setting for punching.
9. Paper
Select the size of the paper.
22
2. Trademarks
This section describes about trademarks.
Trademarks
Apple, Bonjour, Macintosh, OS X, macOS and Safari are trademarks of Apple Inc., registered in the
U.S. and other countries.
23
MEMO
24 EN GB EN US EN AU M0BQ-7664A
EN GB EN US EN AU M0BQ-7664A © 2018, 2019
Operating Instructions
Mopria Guide
For safe and correct use, be sure to read Safety Information before using
the machine.
TABLE OF CONTENTS
Introduction......................................................................................................................................................... 2
Meanings of Symbols.................................................................................................................................... 2
Disclaimer........................................................................................................................................................2
Preparations........................................................................................................................................................ 4
Connecting the Machine and an Android Device on the Same Network.................................................4
Confirming the Settings on the Machine.......................................................................................................4
1. Using Mopria Print
About Mopria Print Service................................................................................................................................7
Setting Up an Android Device...........................................................................................................................8
Printing................................................................................................................................................................. 9
2. Using Mopria Scan
About Mopria Scan......................................................................................................................................... 11
Setting Up an Android Device........................................................................................................................ 12
Using the Scanner Function............................................................................................................................. 14
Confirming/Changing Settings.......................................................................................................................16
3. Supplement
Troubleshooting................................................................................................................................................19
1
Introduction
Meanings of Symbols
Indicates points to pay attention to when using functions. This symbol indicates points that may result in
the product or service becoming unusable or result in the loss of data if the instructions are not obeyed.
Be sure to read these explanations.
Indicates supplementary explanations of the product's functions and instructions on resolving user errors.
[]
Indicates the names of keys or buttons on the product or display.
Disclaimer
To the maximum extent permitted by applicable laws, in no event will the manufacturer be liable for any
damages whatsoever arising out of failures of this product, losses of documents or data, or the use or
non-use of this product and operation manuals provided with it.
Make sure that you always copy or have backups of important documents or data. Documents or data
might be erased due to your operational errors or malfunctions of the machine. Also, you are
responsible for taking protective measures against computer viruses, worms, and other harmful software.
In no event will the manufacturer be responsible for any documents created by you using this product or
any results from the data executed by you.
Some illustrations in this manual might be slightly different from the machine.
The versions of Mopria applications used in this manual's description are as follows.
The actual screen may vary depending on the version of the application you are using.
• Mopria Print Service: 2.8.5
• Mopria Scan: 1.1.3
The screen displayed after you press the [Settings] key on the Home screen varies depending on the
machine.
The screen type is written as follows in this manual.
• The machine for which the following screen is displayed after you press the [Settings] key: Standard
2
• The machine for which the following screen is displayed after you press the [Settings] key: Classic
3
Preparations
To use Mopria Print Service and Mopria Scan, you need to configure the settings on both the machine
and the Android device.
Connect the machine and your Android device with one of the following methods. For details about the
connection procedure, see the instruction manuals provided with the machine or your Android device.
• Connecting directly on a wireless LAN network (Wi-Fi)
• Connecting over an access point (You can connect the machine and the access point on a wireless
LAN network or a wired LAN network.)
To use Mopria Print Service and Mopria Scan, the machine's settings need to be as shown below.
Confirm these settings.
Setting values
Setting item for using How to confirm using your web browser (Web Image Monitor)*1
Mopria
4
*1 The procedures in this manual may be different for some versions of Web Image Monitor. If the procedures
are different, see the instruction manual provided with the machine or the Web Image Monitor Help.
5
6
1. Using Mopria Print
This section explains how to use the Mopria Print Service to print on the machine from an Android
device.
DTN753
For details about the Mopria Print Service, see the following URL.
https://mopria.org/print-from-android
• If the operating system in your Android device is Android 8 or 9, you can use the "Default Print
Service", which is pre-installed on the operating system. For the differences between the Default
Print Service and Mopria Print Service, see https://mopria.org/android-8-9-faq.
7
1. Using Mopria Print
1. If the Mopria Print Service is not installed on your Android device, install it.
Search for Mopria Print Service at the Google Play store, and install it.
2. Open the Android settings screen and tap [Device connection], [Printing].
3. Tap [Mopria Print Service].
4. Turn the service on.
If a message appears, confirm the information and tap [OK].
Mopria authorized devices on the same network are automatically discovered, and then shown in
a list.
When the name of the machine appears, the setup is complete.
D0C9OA8402
8
Printing
Printing
You can use the Mopria Print Service to print from an Android device.
• The Mopria Print Service cannot accept multiple jobs at the same time. When the first job is
finished, print the next job.
1
2
D0C9OA8400
Printing starts.
9
1. Using Mopria Print
10
2. Using Mopria Scan
This section explains how to use Mopria Scan to use the machine's scanner function from an Android
device.
DTN753
11
2. Using Mopria Scan
D0C9OA9903
Mopria authorized devices on the same network are automatically discovered, and then shown in
a list.
When the name of the machine appears, the setup is complete.
12
Setting Up an Android Device
D0C9OA8401
4. Input the information for the machine, and then tap the confirmation icon ( ), in the
upper right.
The machine's information is registered.
13
2. Using Mopria Scan
• You cannot use Mopria Scan's scanner function when personal authentication or user code
authentication is set on the machine and users are restricted.
D0C9OA8403
D0C9OA8404
14
Using the Scanner Function
• You can use Mopria Scan's scanner function even if [Use a Destination List that is not DSM] is set to
[Not Available].
The [Use a Destination List that is not DSM] settings appear in a different menu according to the
screen type.
Standard: [Scanner Settings], [Others], [WSD/DSM Settings]
Classic: [General Settings] under [Scanner Features]
• The following settings are applied when an original is scanned using Mopria Scan. The setting
name varies according to the screen type.
• Standard:
• [Compression (Black & White)]: On
• [Compression Method (Black & White)]: MMR
• [Compression (Gray Scale/Full Color)]: On ([Off] is applied when "Color mode" is set to
[Color (24b)] and "File format" is set to [TIFF] in Mopria Scan.)
(Settings in [Sending Settings] under [Scanner Settings] on the machine are not applied.)
• Classic:
• [Compression (Black & White)]: On
• [Compression Method (Black & White)]: MMR
• [Compression (Gray Scale / Full Color)]: On ([Off] is applied when "Color mode" is set
to [Color (24b)] and "File format" is set to [TIFF] in Mopria Scan.)
(Settings in [Send Settings] under [Scanner Features] on the machine are not applied.)
• If the application you are using in the Android device is not compatible with the file format of the
image scanned with Mopria Scan, you may not be able to open the image properly. Use an
application that is compatible with the file format of the scanned image.
15
2. Using Mopria Scan
Confirming/Changing Settings
Confirm Mopria Scan's settings, and then if necessary, you can change them.
D0C9OA9903
D0C9OA8405
16
Confirming/Changing Settings
17
2. Using Mopria Scan
18
3. Supplement
Troubleshooting
This section explains what to do if you have trouble with your Android device's setup, printing, or
scanning.
The name of the The following causes are Use the following solution that
machine does not possible. corresponds to the cause.
appear (the machine • The machine's power is not • Turn on the power to the machine.
is not discovered turned on. • Confirm that the machine and
automatically) when
• The machine and the Android device can connect to the
doing setup, printing,
Android device cannot same network. For details, see
or scanning on your
connect to the same page 4 "Connecting the Machine
Android device.
network. and an Android Device on the Same
• The Mopria Print Service is Network".
disabled on the Android • Enable the Mopria Print Service on
device. the Android device. For the setting
procedure, see Steps 2 to 4 in
page 8 "Setting Up an Android
Device".
If you still cannot print or scan, even after
applying the solutions, redo the setup.
There is also an FAQ in the Mopria Print Service Help. Display the Mopria Print Service Help by tapping
[Mopria Print] on the list of applications screen on your Android device.
Mopria and the Mopria logo are trademarks of Mopria Alliance Inc.
Android and Google Play are registered trademarks or trademarks of Google Inc.
Wi-Fi is a registered trademark of the Wi-Fi Alliance®.
Other product names used herein are for identification purposes only and might be trademarks of their
respective companies. We disclaim any and all rights to those marks.
19
MEMO
20 EN GB EN US EN AU D0A4-7665A
EN GB EN US EN AU D0A4-7665A © 2018, 2019