Quiz Report EXECUTIVE DIPLOMA IN BUSINESS COMMUNICATION

1. Discomfort is an intuitive feeling.

Your Answer : False

Correct Answer : True

Description :

Discomfort can be considered an intuitive feeling as it is often a gut reaction to a situation or interaction
that does not feel right or comfortable. It can manifest in various physical and emotional sensations such
as anxiety, unease, tension, or a sense of awkwardness.

2. Which among the following is a way of physical preparation for an interview?

Your Answer : Both (a) and (c)

Description :

Combing the hair properly and dressing appropriately can help create a positive impression on the
interviewer. It is important to present oneself in a professional manner that is appropriate for the job and
the company. Body movements, such as sitting up straight, maintaining eye contact, and using confident
and clear hand gestures, can also convey a sense of confidence and professionalism to the interviewer.

3. 2. Conflict at the workplace may arrive in the form of ___________.

Your Answer : All of the above

Description :

Conflict at the workplace may arrive in the form of disagreement, argument, incompatibility, and many
other forms. Conflict arises when there is a perceived or actual difference in interests, values, beliefs, or
goals between two or more parties.

4. Communication usually begins with __________.

Your Answer : Listening

Description :

Communication usually begins with listening, which is the process of receiving, interpreting, and
understanding auditory messages.

5. The minutes of meetings of companies and statutory bodies are written in _________ style.

Your Answer : Formal

Description :

The minutes of meetings of companies and statutory bodies are typically written in a formal style. This is
because minutes serve as an official record of the proceedings of the meeting, and as such, they must be

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 presented professionally and objectively.

6. Which among the following can be considered as the purpose of the meeting?

Your Answer : All of the above

Description :

Meetings can serve to exchange ideas, share information, make decisions, assign tasks, and resolve
conflicts or misunderstandings. Meetings can also provide an opportunity for team building and
relationship building among group members. The purpose of a meeting should be communicated to all
participants beforehand so that everyone is prepared and can contribute effectively.

7. ______________ is / are distinctive feature(s) of group communication.

Your Answer : All of the above

Description :

Group communication involves a collective effort towards a common goal or objective. It focuses on
specific problems or issues that are relevant to the organization or group. Group consensus is essential for
group functioning and decision-making, as it ensures that all members are on the same page and working
towards the same goal. Additionally, group communication often involves agenda-specific and time-
bound performance activities, such as meetings, brainstorming sessions, and problem-solving sessions.

8. College students and other persons who lack extensive experience in resume writing can benefit from
which of the following format?

Your Answer : Functional

Description :

College students and other persons who lack extensive experience in resume writing can benefit from the
functional format. The functional resume format emphasizes the candidate's skills and abilities, rather
than their work experience.

9. The many purposes of the meeting can be achieved through person-person interaction.

Your Answer : False

Correct Answer : True

Description :

Meetings are a form of person-to-person interaction that can serve many purposes, including sharing
information, making decisions, solving problems, and building relationships.

10. Which of the following pointers can be considered before a meeting is initiated?

Your Answer : All of the above

Description :

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 A notice should be sent to all members mentioning the date, time, and venue of the meeting and should
also state the agenda.

11. Inattention is a physical barrier to effective listening.

Your Answer : True

Correct Answer : False

Description :

Inattention can be a psychological barrier to effective listening rather than a physical one. It refers to a
state of being distracted or not fully engaged in the listening process.

12. The manner and style of writing minutes are defined by the particular organization’s ______.

Your Answer : Both (a) and (b)

Description :

The manner and style of writing minutes are generally defined by the particular organization's practices
and guidelines. This may include specific requirements or preferences regarding the structure, content,
and tone of the minutes. These guidelines may be established by the organization's leadership, such as the
chairman, convener, or secretary, or they may be based on traditional practices within the organization or
industry.

13. ___________ generally convenes the meeting of the members of a committee or any other constituted body.

Your Answer : Chairman

Description :

The chairman generally convenes the meeting of the members of a committee or any other constituted
body.

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