Professional Documents
Culture Documents
Gero - Helpdesk Skills Matrix
Gero - Helpdesk Skills Matrix
Gero - Helpdesk Skills Matrix
Matrix Table to better gauge your expertise and skills on the role.
Skills Matrix
Candidate Name: Gero gamarcha
Email: Oreg.gamarcha@gmail.com
Contact number: 09776829469
Complete Home Address: South ville la castellana negros occidental
Video Introduction: yes
Certifications relevant to the position applied yes
Years of hands-on experience working in an MSP set- 2 years
up/environment (MSP<Managed Service Provider> -
provides support to multiple clients within the
US/UK/AU/Canada, etc.)
Troubleshooting experience 6 years
Network experience 6 years
Years of Connectwise Expeerience none
Systems experience 6 years
ticketing tools none
remote monitoring tools Team viewer and anydesk
Software/application experience 6 years
Years of Experience with Windows OS and server 6 years
Years of Experience with Mac OS 6 years
Years of Experience in Microsoft Office 365 6 years
administration and configuration
backup tools none
virtualization tools oracle