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#Lack of training to worker is a cause of accident due to _________
ans : optionc
a) worker
b) Management
c) Wrong layout of workplace
d) Natural Disaster
#Indian factory act come in to force on_____________

ans : optionb
a) 1st April 1960
b) 1st April 1949
c) 15th August 1947
d) 26th January 1950
#As per Indian factory act, The person who has control over the affairs of factory is known as -------
ans : optionc
a) Employee
b) worker
c) occupier
d) Partner
#As per Indian Factory act, Employer has to provide canteen facility, if there are -----------number of
employees.
ans : optionc
a) 50
b) 100
c) 250
d) 200
#-------------section of Industrial Dispute act covers the topic penalty for instigation.
ans : optionb
a) Section 7
b) Section 27
c) Section 5
d) Section 25
#------------- is not statuary welfare facility under Factory act

ans : optionc
a) Canteen
b) Medical
c) Transport
d) Accomodation
#The license fee can be paid to get license for a factory maximum up to ------------
ans : optiond
a) one year
b) Two year
c) Three Year
d) Five year
#The occupier of a factory is required to send written notice to the Chief Inspector of Factories at least
--------- days before he begins to occupy the premises as factory.
ans : optiona
a) 15
b) 12
c) 10
d) 30
#As per the Factories Act,1948 any engine,motor or other appliance which generates or otherwise
provides power is termed as --------------
ans : optiona
a) Prime Mover
b) Machinary
c) Equipment
d) Generator
#As per section 16 of the Factory Act, 1948 the minimum space to be allocated to each worker employed
in the factory is ---------------
ans : optiond
a) 12.2 cu.met
b) 13.2 cu.met
c) 15.2 cu.met
d) 4.2 cu.met
#An adult worker is allowed to work for -------- hours in a week.

ans : optiona
a) 48
b) 36
c) 40
d) 42
#----------------is not a essential element of a factory

ans : optiona
a) There must be an electronic data processing units are installed
b) There must be manufacturing process being carried on at the premises
c) There must be ten or more workers where the manufacturing process is being carried on with the aid of
power
d) There must be a premises
#Section 2 (m) of the Factory Act 1948 Says about -----------

ans : optionb
a) Factory
b) Manufacturing Process
c) Workers
d) Packaging process
#Creche is to be provided if______ or more lady employees are engaged

ans : optionb
a) 15
b) 30
c) 35
d) 45
#The maximum daily hours of work in a day with normal wage allowed in factories is -----------
ans : optiona
a) 9
b) 8
c) 10
d) 11
#--------- is the chairman of Site Appraisal Committees
ans : optiona
a) The Chief Inspector of the State
b) The Inspector of The District
c) Occupier
d) Managing Director
#-------------authority enforces the Factory Act 1948

ans : optiond
a) The Heavy Indusries Department of Central Government
b) Human Resources Department
c) The Labour Minister of the Central Government
d) The Labour Department of the State Government
#---------year did the Industrial Dispute act come into operation.

ans : optiona
a) 1947
b) 1945
c) 1949
d) 1965
#The industrial peace is secured through voluntary _______ and compulsory ________
ans : optionb
a) Compromise and Arbitration
b) Negotiation and Adjudication
c) Work Committee and Industrial Tribunal
d) Adjudication and Arbitration
#------------legislation there is a provision called protected workmen.

ans : optionc
a) Wages Act, 1924
b) Industrial Employment (Standing Orders) Act, 1946
c) Industrial Disputes Act, 1947
d) Factories Act, 1948
#Grievance Handing Machinery is given in ---------

ans : optiona
a) Industrial Dispute Act
b) Indian factory act
c) Minimum Wges act
d) Compensation Act
#To provide compensation to workmen in cases of Lay-off, retrenchment and closure is a provision of
............... Act.
ans : optiona
a) Industrial Act
b) Factory Act
c) Workmen Compensation
d) all of the above
#------------- is a machinery for the settlement of Industrial Disputes in India

ans : optionb
a) National Commission on Labour
b) Industrial Tribunal
c) Wage Board
d) Standing Labour Committee
#--------------machinery has been mentioned in the Industrial Dispute act accountable for the speedy and
amicable settlement of industrial disputes
ans : optiona
a) Conciliation
b) Adjudication
c) Arbitration
d) Appropriate government
#________ means an interim or a final determination of any industrial dispute or of any question relating
there to by any labour court.
ans : optionc
a) Banking Company
b) Conciliation Proceeding
c) Award
d) Closure
#The Industrial Dispute means, Dispute between_________

ans : optiond
a) Employer and workmen
b) workmen and workmen
c) Employer and Employer
d) All of the Above
#The ------- authorities are set up for settling the Industrial Dispute.
ans : optiond
a) labor court
b) Industrial Tribunal
c) Conciliation Board
d) All of the Above
#An arbitrator is appointed by ------------

ans : optionc
a) Employer
b) Lawyer
c) Government
d) Private officer
#"Award" category under Industrial Disputes Act, 1947 is-------

ans : optiond
a) interim determination of industrial dispute
b) final determination of industrial dispute
c) arbitration award under Section 10A
d) Both A & B
#Under the Industrial Disputes Act,----------- is not be considered as an industrial dispute in factory
ans : optionc
a) When employer fails to keep his verbal promises
b) When closure is a pretence
c) When demand made for alteration of conditions of service of employees in a cooperative society
d) When the lock-out is in disguise of closure
#The ongoing globalization in India requires drastic changes under---------------of the labour legislation.
ans : optiona
a) The Industrial Disputes Act
b) The Employees State Insurance Act
c) The Factory Act
d) The Employees Provident Funds Act
#------------- includes any court constituted under any law relating to investigation and settlement of
industrial disputes in force in any State
ans : optiond
a) High court
b) District court
c) Supreme court
d) Labour court
#----------- members does a conciliation board consist of as per the appropriate government
ans : optionb
a) Chairman and one member
b) Chairman and 2-4 members
c) Chairman only
d) Minister from the state government
#A national tribunal consist of ---- number of person/s to be appointed by the central government.
ans : optiond
a) 2
b) 5
c) 3
d) 1
#------- is the time period in which all the awards of the arbitration are to be published from the date of its
receipt by the appropriate government
ans : optiond
a) 15 days
b) 7 days
c) 45 days
d) 30 days
#No person employed in a public utility service shall go on strike in breach of contract within ____ of
giving such a notice.
ans : optionc
a) 2 weeks
b) 5 weeks
c) 6 week
d) 4 weeks
#Section ____ of industrial dispute act covers the compensation provided to workers who are in
continuous service for not less than one year.
ans : optionc
a) 25-F
b) 25-FF
c) 25-FFF
d) 26
#Industrial legislation safeguard the ____ against exploitation.

ans : optionc
a) Top management
b) Workers
c) Middle management
d) All of the above
#The word "dependent" in a factory means----------- relatives of a deceased workman,

ans : optiond
a) widow
b) minor legitimate son
c) unmarried legitimate daughter
d) All of the above
#A person named as Minor who has not attained the age of --------- years
ans : optiona
a) 18
b) 21
c) 20
d) None of the above
#If death results an from the injury in a factory, the amount of compensation to the employee equal to
ans : optiona
a) 40% monthly wages multiplied by the relevant factor
b) 150% monthly wages multiplied by the relevant factor
c) 100% monthly wages multiplied by the relevant factor
#Minimum rates of wages in an industry may be fixed by -----------

ans : optiond
a) Hour
b) Day
c) Month
d) All of the above
#If workmen Loss of both hands or amputation at higher sites then he /she will get compensation -----
percentage of loss of earning capacity
ans : optiona
a) 100
b) 25
c) 50
d) 75
#If workmen have permanent total disablement, he /she will get compensation amount----------percentage
of monthly wages.
ans : optiona
a) 50
b) 25
c) 100
d) 75
#A workmen have Amputation through shoulder joint .,then he/she will get compensation -----Percentage
of loss of earning capacity.
ans : optionc
a) 60
b) 50
c) 90
d) 80
#A workmen have Loss of both eyes, then He/She will get compensation ---------Percentage of loss of
earning capacity
ans : optionc
a) 55
b) 60
c) 50
d) 100
#Basic compensations given to employees as salaries or wages are called -------

ans : optiona
a) Basic pay
b) wages
c) Travelling Pay
d) variable pay
#----------is the total cash and non-cash payments that you give to an employee in exchange for the work
they do for your business.
ans : optionc
a) Salary
b) Payment
c) Compensation
d) All of the above
#-------------is the initial pay, you give your employees

ans : optionc
a) wages
b) travelling allowance
c) basic pay
d) dearness allowance
#Characteristic of a good compensation system in a factory is ----------

ans : optiond
a) Higher the qualification of worker, higher is compensation
b) Higher the efficiency of worker, higher is compensation
c) Higher the rank of worker, higher is compensation
d) All of the above
#Major factors influencing the compensation of worker in a factory are----------

ans : optiond
a) skill
b) effort
c) working condition
d) All of the above
#In graduated time rates system, if basic salary is Rs.2000 and dearness allowance is 150% then total
remuneration will be Rs.--------
ans : optionc
a) 3000
b) 4000
c) 5000
d) 2150
#Most common and usual form of direct compensation paid in organizations is--------
ans : optionc
a) basic pay and benefits
b) variable pay and benefit
c) basic and variable pay
d) All of the above
#An Act to provide for the payment by certain classes of employers to their Employees of compensation
for injury caused by accident--------
ans : optionc
a) Industrial Acts
b) Industrial Dispute Act
c) Workman Compensation Act
d) Minimum Wages Act
#----- is the maximum wage period for the payment of wages

ans : optiond
a) 15 days
b) 21 days
c) 31 day
d) 1 month
#-------- deductions is not authorized payment of wages act

ans : optiond
a) Deduction for Fines
b) Deduction for payment of Income tax
c) Deduction for Payment of insurance
d) Deduction for payment of uniform and property
#-------- of the wages payable is the maximum limit of fine to be imposed on an employee
ans : optionb
a) 5%
b) 3%
c) 6%
d) 10%
#Section....... deals with the provisions relating to arrangements for drinking water in factories
ans : optiona
a) 18
b) 12
c) 9
d) 7
#-------- means a person who has completed his fourteenth year of age but has not completed his
eighteenth year
ans : optionb
a) adult
b) adolescent
c) workmen
d) child
#------- means a person who has completed his eighteenth year of age
ans : optionc
a) Minor
b) adolescent
c) Adult
#-------means a person who has not completed his fourteenth year of age
ans : optiond
a) Adult
b) adolescent
c) workmen
d) child
#------- means all remuneration expressed in terms of money

ans : optionb
a) Salary
b) wages
c) None of the above
d) All of the above
#According to the definition of "Week" under the Minimum wage Act, it is a period of 7 days beginning at
midnight on______
ans : optiona
a) Monday
b) Sunday
c) Friday
d) Saturday
#The power of inspectors is discussed under Section-----------of the Factories Act, 1948.
ans : optionb
a) 10
b) 9
c) 11
d) 12
#Responsibility for maintenance of employee health and safety is concerned with --------
ans : optiond
a) Employee
b) Employer
c) Government
d) All of the above
#Ensuring the safety, health and welfare of the employees in a factory is the primary purpose of the -------
ans : optiona
a) Factories Act, 1948
b) Industrial Dispute Act
c) Workman Compensation Act
d) Minimum Wages Act
#A person who has ultimate control over the affairs of the factory under Factories Act, 1948 is called as
-----------
ans : optionc
a) Manager
b) Chairman
c) Occupier
d) Partner
#Leave with wages is allowed for employees if they work for _____days in a month
ans : optiona
a) 20
b) 28
c) 30
d) 31
#An adult worker can work up to ________ hrs in a day as per factories Act, 1948.
ans : optiona
a) 9
b) 8
c) 12
d) 10
#Section 20 of the Factories act discusses about---------

ans : optionc
a) Latrines and Urinals
b) Drinking water
c) Spittoons
d) Lighting
#Under Minimum Wages Act an Adult means a Person who has completed a age of -------- years
ans : optionb
a) 15
b) 18
c) 16
d) 19
#The employment of young person on dangerous machines shall be prohibited by .................. the Act.
ans : optionc
a) Industrial dispute
b) Workmen Compensation
c) Factory
d) Departments
#To close down a factory. the occupier has to give ________ days notice to the authoritie
ans : optiona
a) 60
b) 30
c) 90
d) 15
#Under the Factories Act, white washing of the factory building should be carried out in every _________
months
ans : optionb
a) 12
b) 14
c) 26
d) 24
#The principle of exception means _________

ans : optionc
a) manager is restricted to perform exception matter
b) manager can punish exceptional acts to the workers
c) manager of organization required to go through exception matters only
d) workers are the exception to perform disciplinary action on them
#Accident may occur due to __________

ans : optiond
a) Electrical causes
b) unsafe act of worker
c) Extra load of work
d) All of the above
# Controlling function includes the following processes.

1. Analyzing the actual performance
2. Finding out the reasons for discrepancies
3. Evaluating the performance
4. Establishing the standards of work performance.
The correct sequence in which these processes are usually carried out is-
ans : optionb
a) 1,2,3,4
b) 4,1,3,2
c) 1,4,2,3
d) 1,4,3,2
#Which one of the following statement is correct-

1. Planning and controlling are one and the same.
2. Controlling is a part of the planning process.
3. Controlling is a substitute for planning
4. A control process is meaningless without preset standards
ans : optionc
a) 2
b) 3
c) 4
d) 1
#Which basic function of management includes setting standards in production of engine piston with
desired quality standards
ans : optionb
a) Planning
b) Controlling
c) Directing
d) All above
#_____ specific activities listed below are part of the controlling function-in any organisation.
ans : optiond
a) giving each subordinates a specific task
b) recruiting skilled employees
c) developing rules and regulations
d) checking to see how actual performance compares with standards.
# Directing function of management implies-

1.Planning
2. Staffing
3. Leadership.
4. Motivation
ans : optionc
a) 1&2
b) 2&4
c) 3&4
d) 2,3&4
# Give the correct order of steps involved in the process of controlling-

1. Identifying the strategic control points.
2. Establishment of standards
3. Measuring performance against standards
4. Correcting deviations from the standards.
ans : optionb
a) 1,4,2,3
b) 2,1,3,4
c) 1,2,3,4
d) 2,3,1,4
#Establishment of standards , comparing actual results with standards and taking corrective action during
execution of any task are the steps in-
ans : optionb
a) Planning
b) Controlling
c) Directing
d) Organizing
#______ of the following management functions are closely related with each other
ans : optiond
a) Organization and staffing
b) Planning and Controlling
c) Planning and Staffing.
d) Directing and Controlling
#____ of the following would be included in the controlling function

ans : optiond
a) Setting corporate goals.
b) Explaining routines
c) Giving assignment
d) Setting performance standards
#--------is the right to make the decision, to direct the work to workers and to give orders to subordinates.
ans : optiond
a) Leadership
b) Authority
c) Responsibility
d) Directing
#-------- are authorized to direct the work and issue of orders to workers at lower level of management.
ans : optiond
a) Top level Manager
b) Middle level manager
c) SupervisorHR Manager
d) Supervisor
#Directing function of management involes_________

ans : optiona
a) Making decisions, giving orders and providing leadership
b) Controlling the process and cost of product
c) bringing simplicity in accomplishing set goal
d) Improving the efficiency of group only
#In order to achieve the desired results , the effort should be in proper direction, this is ensured by the
following function of management –
1.Directing
2.Coordinating
3. Forecas
ans : optionb
a) 2&3
b) 1&4
c) 2&4
d) 1&3
#Orders issued by Supervisor must have clarity and completeness to-

ans : optionc
a) achieve set goal of firm
b) fulfill the requirements of vision and mission of firm
c) get desired results as per set standard and increase in productivity
d) avoid raw material wastage
#Issuing instructions to subordinates are necessary to-

1.achieve desired set of standards
2.increase productivity
3.make efficient use of machine and equipment.
4.to maintain discipline in only one section.
ans : optionc
a) 1,2,4
b) 2,3,4
c) 1,2,3
d) 1,3,4
#Supervisors should issue the order with no ambiguity and with completeness to-
ans : optionc
a) understand the order by average worker
b) to get the idea of volume of work to be done.
c) get clarity in performance and achieve target
d) help in setting the standards
#Supervisor can bring clarity in order and in performance not by

ans : optiond
a) showing and illustrating different stages of work gradually one at a time.
b) demonstrating use of tools and machines
c) showing finished job to worker
d) doing favor or being partial
#Establish standards and evaluation of performance are the parameters of-

ans : optionb
a) Planning
b) Controlling
c) Directing
d) Management
# Which of the follwing is not the function of Directing

ans : optiond
a) communication
b) supervising
c) leadership
d) forecasting and management
#Ensuring that everything is carried out according to plan is the part of the process-
ans : optiond
a) Coordinating
b) Staffing
c) Organizing
d) Controlling
#In an organisation , subordinates were found confused about their work, this mainly happens due to –
ans : optionb
a) change in working place and machine
b) lack of clarity and completeness in order issued by supervisor
c) lack of confidence and knowledge
d) physically not fit.
#Operator A was poor in some technical and generic skill. He was lacking in confidence and
communication. But his supervisor Mr. Atul constantly encourages him and motivates to work. He
demonstrates the work and direct him to do individually. Now he is a skilled employee and working in the
direction and leadership of Mr. Atul. Identify the function of management .
ans : optionb
a) Coordination
b) Directing.
c) Leadership
d) Communication
#Main objectives of budget prepared by the supervisor is to ________

ans : optiond
a) Develop existing and future projects
b) Test and implement program
c) planning and controlling of activities
d) all of these
#Supervisor should plan for overall and effective utilization of ___________.

ans : optiond
a) Man
b) Machine
c) Material
d) All of the above
#Good planning of supervisor in any organisation leads to ___________.

ans : optiond
a) Minimum waste of material.
b) Higher productivity.
c) Better supervision.
d) All of the above
#Good planning of supervisor helps in ___________.

ans : optiond
a) Make or buy decision.
b) Determination of selling price
c) social Activities
d) Budgeting for materials and manpower
#Matching human needs with jobs needs is also called as ___________.

ans : optionb
a) Material planning.
b) Manpower planning.
c) Machine planning.
d) Money planning
#Supervisor in any shopfloor has to play roles of ___________.

ans : optiond
a) Engineer
b) Resource Manager
c) Team leader
d) All of the above
#____________ is responsible for effective utilization of Machines on the shop-floor.

ans : optiond
a) Machine operator
b) Quality inspector
c) Management
d) Supervisor
#____________ is responsible for effective utilization of manpower on the Manufacturing

Section/shop-floor.
ans : optiond
a) Administrator
b) Manager
c) Quality Inspector
d) Supervisor
#Good planning by any supervisor in an organisation can ______________________.

ans : optiond
a) Reduce manufacturing cycle time
b) Maintain or improve product quality
c) Reduce delays, and damage
d) All of the above
#Supervisor planning in any industry ________________.

ans : optiona
a) minimises future uncertainties in production.
b) Maximize future uncertainties in production.
c) has no effect on future uncertainties in production.
d) None of above
#Along with manpower planning ,budget planning ,supervisor should ________.

ans : optiond
a) Promote safety and good working conditions.
b) Maintain or improve product quality
c) Reduce delays, and damage
d) All of the above
#Supervisor has the most important task in ______________ planning.

ans : optionc
a) Long term
b) strategic
c) operational
d) Corporate
#Which of the following is not correct statement regarding operational planning?

ans : optiond
a) It decides the detailed use of resources for achieving targets.
b) It is carried at lower level of management.
c) It is more detailed planning
d) It is long term planning.
#The first step in planning process is ____________.

ans : optionb
a) Establishing budget
b) Establishing goals/objectives
c) Deciding the planning period
d) Identification of alternatives
#Deciding the planning period involves _____________.

ans : optiona
a) decision regarding time span
b) decision regarding alternatives
c) decision regarding processes
d) decision regarding control
#Arrange the following planning steps in chronological order?

1.Identification of alternatives
2.Evaluation and selection of alternative
3.Measuring and controlling the process:
4.Developing derivative/supportive plans
ans : optionb
a) 1-2-3-4
b) 1-2-4-3
c) 2-1-3-4
d) 1-3-2-4
#The purchase of raw materials is a part to __________.

ans : optiona
a) support main plan.
b) support alternative plan
c) support measuring activity.
d) support Strategic plan
#Management is__________
ans : optiond
a) Static function
b) Silent Function
c) Rigid Function
d) Dynamic Function
#The various steps of planning are given below:

(a) planning premises
(b) establish objectives
(c) identify and evaluate alternative course
(d) decide planning period
(e)measuring and controlling process
(f) Develop derivative plans
The proper sequence of planning from the first to last step is: :
ans : optiona
a) b-a-d-c-f-e
b) a-c-b-d-e-f
c) a-b-c--d-e-f
d) b-a-c-d-e-f
#The process of deciding what to do, when to do and how to do ,who will do and where to do is called :
ans : optionc
a) Organizing
b) Controlling
c) Planning
d) Directing
#Decision making is very fast in :

ans : optiond
a) project organization
b) functional organisation
c) line and staff organisation
d) line organisation
#The objectives and policies of an organization is set by:

ans : optiona
a) Top management
b) Middle management
c) Lower management
d) All of the above
#Which of the following is the first step of organizing process?

ans : optionb
a) Formulating plans and policies
b) Establish enterprise objectives
c) Identify and classify activities
d) Delegation of activities
#Arrange the following steps involved in the process of control in proper sequence:
1. Establishment of standards of work performance.
2 .Measuring actual performance
3.Comparing actual performance with established standards.
4.Corrective action to eliminate deviations from standards
ans : optiona
a) 1-2-3-4
b) 2-1-3-4
c) 2-3-1-4
d) 3-1-2-4
#Which of the following is true with respect to Planning function?

ans : optionc
a) Monitor whether work is done properly
b) Allocation of work to all
c) Make a blue print of ideas and work.
d) Compare the work done with established standards
#Which of the following orders indicate the correct logical order of managerial functions?
ans : optionb
a) Organizing, Planning,Directing,Staffing, Controlling
b) Planning,Organizing,Staffing, Directing,Controlling
c) Planning,Directing,Organizing,Staffing, Controlling
d) Organizing, Planning , Staffing, Controlling,,Directing
#This principle of management refers to that each subordinate should have only one superior whose
orders he has to obey.
ans : optiond
a) Authority and responsibility
b) Unity of direction
c) Scalar chain
d) Unity of command
#The main benefit of functional organization is:

ans : optionc
a) simplicity
b) flexibility
c) specialization
d) experience
#In line and staff organization,the supervisory authority and control over subordinate lies with:
ans : optionc
a) both line and staff
b) staff executive
c) line executive
d) none of the above
#The main advantage of line and staff organization is:

ans : optiona
a) expert advice from specialists
b) more experienced staff
c) simple structure
d) quick decisions
#Which of the following are the functions of staffing?

1.Recruiting
2.Training
3.Directing
4.Appraisal
ans : optionb
a) 1,2,3 and 4
b) 1,2 and 4
c) 1,2 and 3
d) 1 and 2
#The ability to think in abstract terms to analyze and diagnose problems and make use of lateral thinking
is called______.
ans : optionc
a) Human skills
b) Technical skills
c) Conceptual skills
d) Time management skills
#The rate of minimum wage is fixed with respect to

ans : optionb
a) Consumer Price Index
b) Cost of Living allowance
c) None of A & B
d) Both of A & B
#In line and staff organization,the staff performs the function of -----------------
ans : optionb
a) Management
b) Administration
c) Assigning responsibility
d) Advising the management
#The general manager of a firm gives right to the sales manager to recruit a salesman on his behalf.This
is an example of:
ans : optiond
a) decentralization of authority
b) delegation of responsibility
c) divison of authority
d) delegation of authority
#Directing function of management refers to which of the following functions?

1.Planning
2. Motivation
3.leadership
4.Controlling
ans : optionb
a) Planning and motivation
b) motivation and leadership
c) motivation, leadership and controlling
d) planning, motivation, leadership and controlling
#Which of the following skills is equally important at all levels of management?

ans : optiond
a) Technical skills
b) Conceptual skills
c) Design skills
d) Human skills
#The managerial skills which involve the ability to see the organization as a whole is called:--------------
ans : optionb
a) Technical skills
c) Human skills
d) Tactical skills
#Identify the managerial skills necessary for top level management.:

ans : optionc
a) Technical skills and human skills
b) Technical skills and conceptual skills
c) Human skills and conceptual skills
d) All of the above
#The ability of a manager to work effectively with others and build cooperative work groups to achieve
organizational goals is called -----------
ans : optiond
a) Technical skills
b) Design shills
c) Conceptual skills
d) Human skills
#Ambiguous and incomplete order issued by supervisor results in

(1)Poor communication
(2) Incapability of supervisor to get work done.
(3) Loss of time, money and energy
(4) Higher idle time of employees .
ans : optionc
a) 3&4
b) 2&3
c) 1&2&3&4
d) 2&4
#Employees who are more concerned about their work may loose their interest and enthusiasm towards
work because of
1. Ambiguous order issued by supervisor
2. Feasibility of order is not possible
3. There is no clarity and completeness in order
4. Lack of motivation from supervisor
ans : optionc
a) 1&2
b) 2,3&4
c) 1,2,3 & 4
d) 1,3&4
#Which of the below statement may cause confusion amonsgt the workers .?........
ans : optiona
a) Not feasible and ambiguous order
b) Supervisor correct decision
c) Quality Policy
#To complete the work without any problem and in time employees mainly needs-
ans : optiond
a) Conducive environment
b) Knowledge and skill
c) Good salary package
d) Order with clarity, completeness and having feasibility
#Proper instructions issued by supervisor to his subordinates result in---------------------

ans : optionc
a) Maintain quality standards
b) Completeness of work in time
c) both A &B
#While issuing order supervisor shall take care of-

1. present situation of his section
2. order must be issued loudly and in hard words to get work done.
3. provide only necessary information
4. checking the desired impact of order or repeat it.
ans : optiond
a) 1&2
b) 2&3
c) 1&4
d) 3&4
#Which of the following are requisites of effective supervision

ans : optiond
a) technical and managerial knowledge
b) use of authority
c) issue clear instruction
d) all of the above
#Personal counseling is the technique by which supervisor can-

ans : optionc
a) influence the employees
b) teach and trained the employees
c) advise the troubled employee to tackle his/her problems
d) Come closer to employee
#Following are the features of the perfect order issued by supervisor-

1. Clarity and completeness
2. Feasibility and timely bounded
3. Consideration of worker choice and interest
4. Incomplete orders from higher authority
ans : optiona
a) 1&2
b) 4&1
c) 2&4
d) 3&4
#from last few days employee A behavior is changed. Most of the time he gets annoyed and behave
erratically. He lacks his interest in work thus his performance also get reduced and more rejection takes
place. Mr. Atul is a supervisor in his section, He take him in confidence and advise him. So that A feels
relax and again he concentrates on his work and resumes back.
ans : optionb
a) Personal problem solving
b) Personal counseling
c) Personal controlling
d) Personal Directing
#Identify the step of controlling process in an organisation In a company a manager is trying to find out
the deviation between the actual number of parts produced and the standards
ans : optionc
a) taking corrective action
b) analyzing deviation
c) comparing actual and standard performance
d) setting standard
#Mr Rajesh wants to set standard to be achieved in both qualitative and quantitative in his section. He
wants to judge the motivation, skill level and satisfaction of the subordinates. All these things will require
qualitative standards while on other hand he has to set quantitative standards for the number of units
produced. Identify the steps of controlling process applicable in this case.
ans : optiona
a) Setting standard
b) analyzing standard
c) controlling standard
d) all above
#Sachin is assigned the job of judging the output of production in a neutral and reliable way. He is
applying different techniques for achieving this aim. He is also keeping the units of measurement same to
that of the units of set standard. Identify the step of controlling process applicable in this case.
ans : optiona
a) Measurement of actual performance
b) setting standard
c) Analyzing facts.
d) Taking corrective action
#The number of subordinates that report to an executive or the number of subordinates that an executive
can supervise directly is called:
ans : optionc
a) Authority
b) Coordination
c) Span of control
d) Effective delegation
#Which of the following is not a principle of management?

ans : optionb
a) Fair Remuneration
b) Budget
c) Order
d) Scalar chain
#"Espirit De Corps"refers to
ans : optionc
a) Level of management
b) Principles of motion economy
c) Principles of management
d) Principles of organization
#___________is known as father of general management or administrative management.

ans : optiona
a) Henry Fayol
b) Gilbreth
c) F.W.Taylor
d) Elton Mayo
#Match the Pairs:

1.F.W.Taylor (i) Hierarchy of needs
2.Henri Fayol (ii) Father of Scientific management
3. Abraham Maslow (iii) Father of General Management
ans : optiona
a) 1-ii 2-iii 3-i
b) 1-i 2-ii 3-iii
c) 1-iii 2-ii 3-i
d) 1-ii 2-i 3-iii
#Management carries out the policies of---------through the framework of the --------- .
ans : optionb
a) Organization, Administration
b) Administration, Organization
c) Management, Administration
d) Organization, Management
#Role of Middle Level Managers is to ____.
ans : optionc
a) Implementing the policies of the organization
b) Deciding the goals and policies of the organization
c) inspire lower level managers towards better performance.
d) Formulate day to day working rules for the workers
#___________ is a mechanism or structure that enables living things to work effectively together.
ans : optionc
a) Management
b) Planning
c) Organization
d) Administration
#________ prepares strategic plans and policies for the enterprise.

ans : optionb
a) Middle level management
b) Top level management
c) Lower level management
#____________ is the process of getting activities completed efficiently and effectively with and through
the people.
ans : optiond
a) Supervision
b) Leading
c) Controlling
d) Management
#Decision making, policy making and making necessary adjustments is concerned mainly with_____
ans : optiond
a) Staffing
b) controlling
c) Organization
d) Administration
#find odd thing out with respect to type of upward communication in any organisation
ans : optionb
a) open door policy
b) provide feedback to subordinates
c) participative techniques
d) grivence redressal procedure
#Management is a/an:
ans : optiona
a) executive function
b) directing function
c) decision making function
d) top level function
#______Function of Management involves selecting missions and objectives and the actions to achieve
them
ans : optionb
a) Organizing
b) Planning
c) Leading
d) coordinating
#Lower level management includes:

ans : optiona
a) Foremen and supervisors
b) Production manager and finance manager
c) Board of directors and chief executives
d) Inspectors and marketing managers
#Scalar organization is the other name given to:

ans : optiond
a) line and staff organization
b) project organisation
c) functional organization
d) line organization
#The line of authority from the chief executives to the lowest level of organization is called:
ans : optiond
a) stability
b) span of control
c) order
d) Scalar chain
#Identify function of management process consists of measuring results, comparing these results with
standard expectations and applying corrective actions if needed?
ans : optionb
a) Organizing
b) Controlling
c) Planning
d) Directing
#Which of the following is a disadvantage of line organization?

ans : optiond
a) simple
b) flexible
c) speedy action
d) specialist advice
#Measuring and correcting individual and organizational performance to ensure that events confirm to
plans is done by _______ function
ans : optiona
a) Controlling
b) Planning
c) Staffing
d) Organizing
# Henry Fayol Principle of "Esprit de corps" means____.

ans : optionb
a) chain of superiors
b) in union there is strength
c) centralization of authority
d) respect for agreements
#How many of principles of management were given by Henry fayol ?

ans : optionc
a) 6
b) 10
c) 14
d) 12
#The loyalty and devotion should be elicited from personnel by a combination of kindliness and justice
between managers and with subordinates is called as ___
ans : optionb
a) Stability
b) Equity
c) Order
d) Initiative
#Line organization is also known as _________.

ans : optionb
a) Functional Organization
b) Military Organization
c) Project Organization
d) Multiple Organization
#__________ is also known as Functional Organization

ans : optionb
a) Project Organization
b) Staff Organization
c) Department Organization
d) None of the given options
#The proficiency in handling methods, processes and techniques of a particular kind refer to
_____________skills
ans : optionb
a) Conceptual skills
b) Technical skills
c) Decision making skills
#Technical skills are essential for ____________ level management

ans : optionb
a) Top level
b) Lower level
c) Middle level
#To recognize inter-relationships among different functions of the business and external forces and to
guide effectively for organizational effort ___________ skills is required.
ans : optiona
a) Conceptual
b) Technical
c) Organisational
d) Human relation
#If the environment of any organization is fairly stable over a long period of time then ____ type of
planning is most suitable
ans : optiona
a) reactive planning
b) Proactive planning
c) formal planning
d) informal planning
#_____________skills refers to ability to work effectively with others and build cooperative work groups to
achieve organizational goals.
ans : optionb
a) Organisational
b) Human relation
c) Leadership
d) Motivating
#The ability to inspire confidence and trust in the subordinates in order to have maximum cooperation
from them getting the work done is __________ skills
ans : optionb
a) Non Technical
b) Leadership
c) Decision making
d) Technical
# According to this principle of Management-The employees should receive orders and instructions from
one supervisor.
ans : optionb
a) Unity of Direction
b) Unity of Command
c) Equity of Treatment
d) Discipline
#F.W. Taylor stressed on

ans : optionc
a) Unity of command
b) Division of labour
c) Selecting the right people for the right job
d) Unity of direction
#Who developed the concept of ’hierarchy of needs’ in regards to motivation

ans : optiona
a) Abraham Maslow
b) F.W. Taylor
c) Max Weber
d) Mary Follet
#To motivate workers Taylor suggested _________

ans : optiond
a) To give less work
b) To provide festival bonus
c) To pay more salary
d) Differential piece rate plan
#The board objectives and policies are decided by

ans : optiond
a) Workers
b) Marketing manager
c) Chief Operating Officer
d) Chief Executive Officer
#When we classify managers according to their levels in the organization, they are classified as _______.
ans : optionb
a) Functional, staff and line managers
b) Top managers, middle managers and supervisors
c) High level and lower level manager
d) Work managers and general manager
#Which of the following is not a function of the management process

ans : optiond
a) Directing
b) Controlling
c) Leading
d) Processing
#__________, is getting work done with a minimum effort, minimum expense or minimum waste .
ans : optiona
a) Efficiency
b) communication
c) Organizing
d) Planning
#Which type of planning which sets direction in which the organization wants to proceed in future is
called:
ans : optionb
a) Contingency planning
b) strategic planning
c) tactical planning
d) operational planning
#_____________ are the organization objectives and ____________ are the documented ways that
organization intends to meet those objectives.
ans : optiond
a) Standing plans ; Single use plans
b) Stated goals ; Real goals
c) Specific goals ; Directional plans
d) Goals ; Plans
#_____________ is the judgment of the future.

ans : optiona
a) Forecasting
b) Staffing
c) Controlling
d) Organizing
#Who is not a middle level manager?

ans : optionb
a) Production Manager
b) General Manager
c) Stores Manager
d) Marketing Manager
#Advantages of written communication in any organisation are............
ans : optiond
a) It gives evidences about event
b) It provide permenant record for future
c) Reduces chances of misinterpretaton
d) All of the above
#Directing involves functions such as _________ and _____________.

ans : optionc
a) Staffing and Planning
b) Controlling and Coordinating
c) Leadership and Motivation
d) Planning and Decision making
#The first step in the strategic planning process is to :

ans : optiona
a) define the company vision
b) set the company goals and objectives
c) to decide other functional strategies.
d) to lay down the rules and policies.
#_____________ is a policy making function.

ans : optiond
a) Production
b) Work
c) Plan
d) Administration
#______________ does not belongs to Henry Fayol’s principles of management.

ans : optionc
a) Scalar chain
b) Authority
c) Standardization
d) Discipline
#The process of inspiring the subordinates to put in their best known as ___________
ans : optiona
a) Motivation
b) Team work
c) Management
d) Leadership
#The process of monitoring, comparing and correcting is called ___________

ans : optiond
a) Leading
b) Decision making
c) Coordinating
d) Controlling
#The three essential managerial skills required by any successful manager in an organization are
_______.
ans : optiond
a) Technical, human and social
b) Human, empirical and conceptual
c) Technical, interpersonal and controlling
d) Technical, human and conceptual
#In a line organization the authority flows from

ans : optiond
a) Subordinate to Subordinate
b) Superior to Superior
c) Subordinate to Superior
d) Superior to Subordinate
#Which is not the correct type of plan?

ans : optiond
a) Proctive plan
b) Corporate plan
c) Operational plan
d) Action plan
#After plans have been made and the organization has been established and staffed, the next step is
___________
ans : optiond
a) Controlling
b) Planning
c) Decision making
d) Directing
#Planning may fail because of ______________

ans : optionc
a) Monitoring of programme
b) Guiding the subordinates
c) Absence of winning attitude
d) Takes corrective action
#_____________ minimizes work pressures and dead line tensions.

ans : optionc
a) Organizing
b) Controlling
c) Planning
d) Leadership
#______________ and ___________ plans are the types of Planning in Management process.
ans : optionb
a) Stability and initiative
b) Operational and strategic
c) Directing and motivation
d) forward and reverse
#Identify the organization whose nature is temporary in nature from following options
ans : optionc
a) staff organization
b) Military organization
c) project organization
d) line organization
#Which one of the following is not included in the types of management

ans : optiond
a) Financial Management
b) Production Management
c) Personnel Management
d) Population Management
#_______________ and _____________ are advantages of line organisation.

ans : optiona
a) Simplicity and quick decisions
b) Lack of specialisation and difficult to coordinate
c) Suitability and higher rejecting
#_____________ requires intuition and good judgment in any organisation.

ans : optionb
a) Planning
b) Decision making
c) Communication
d) Controlling
#In organisational structure, ___________ is the ability to adjust, change, bend and blend without
disturbing the basic structure
ans : optionb
a) Balance
b) Flexibility
c) Stability
d) Span of control
#______________ includes work analysis, planning, scheduling, routing, quality control and work study.
ans : optiond
a) Personnel Management
b) Distribution Management
c) Purchase Management
d) Production Management
#Which of the following management involves selection, placement, training, transfer, safely, health for
the functional area of management?
ans : optionb
a) Development management
b) Personnel management or Human Resource Management
c) Transport management
d) Purchase management
#Which factors affect an employee’s motivation

ans : optiond
a) attitude
b) interest
c) need
d) all of the above
#Personal Counseling is a very effective tool for troubled employee when-

ans : optionc
a) he lost his interest in job and gives poor performance
b) he is facing personal problem
c) both A&B
d) none of above
#Which step is necessary when performance of the troubled employee gets affected and also spoil
the discipline of section?
ans : optionc
a) Controlling
b) Strict monitoring
c) Personal counseling
d) Discipline
#Supervisor can counsel his employee by

ans : optiona
a) understanding his problem
b) giving him extra facility
c) changing his job position
d) none of above
#Which of the following is not a function of management?

ans : optiond
a) Organizing
b) Controlling
c) Planning
d) Remuneration
#"When employees are specialized, they become more skilled and efficient and the rate of production will
increase." This refers to which principle of management of Henry Fayol?
ans : optionc
a) Initiative
b) Remuneration
c) Division of work
d) Unity of direction
#"Managers should be fair in treatment towards all the employees and deal with kindness and justice."-
This principle refers to:
ans : optiond
a) Unity of command
c) Centralization
d) Equity of treatment
#This management principle to give the necessary level of freedom provided by managers to
subordinates to create and carry out plans refers to :
ans : optiond
a) Discipline
b) Equity
c) Stability
d) Initiative
#The function of lower level management is:

ans : optionb
a) to evaluate the performance of managers
b) to guide and instruct workers for day to day activities
c) to design operating policies for day to day activities
d) to design the organization structure
#Mr.X is working as the CEO of a very prestigious company.The managerial skills which are very
important to him are:
ans : optionb
a) Technical and conceptual skills
b) Conceptual skills and human skills
c) Technical ,conceptual and human skills
d) Conceptual skills and controlling skills
#The father of scientific management is ______

ans : optiond
a) Harold Koontz
b) Mary Parker Follet
c) Henry Fayol
d) F.W.Taylor
#Which of the following statements is wrong?

ans : optiond
a) Administration relates to top level function.
b) Management is an execution function
c) Administration needs conceptual and human skills
d) Management decides what is to be done and when it is to be done .
#Identify the person who supervises and coordinates the activities of operating employees.
ans : optionb
a) Workers
b) Inspectors
c) branch managers
d) chairman
#"Selection of workers on the basis of their skills,performance standards and pay scales based on
performance"- These are features of:
ans : optiona
a) general administrative theory
b) Henry Fayol’s principles of management
c) Weber’s Bureaucratic organization
d) Taylor’s principles of scientific management
#Motivating the workers is the function of_____________.

ans : optionc
a) Top level management
b) Middle level management
c) Lower management
#Monitoring day to day activities and progress is the function of:

ans : optionc
d) Upper level management
#Which of the following is not a function of staffing?

ans : optiona
a) budget
b) induction
c) training
d) recruitment
#Which of the following is not a type of organization?

ans : optionb
a) line organization
b) flexible organisation
c) functional organization
d) project organization
#Authority always flows from:

ans : optionb
a) subordinate to superior
b) superior to subordinate
c) subordinate to subordinate
d) superior to superior
#Responsibility always flows from:

ans : optiona
a) subordinate to superior
b) superior to subordinate
c) subordinate to subordinate
d) superior to superior
#_______________ level management give finishing touch to the plans and policies of the top
management.
ans : optionc
a) top
b) Upper middle
c) Lower
d) Operating force
#___________is the first function of management.

ans : optiona
a) Planning
b) Controlling
c) Communicating
d) Capital
#Position, designation, seniority in job defines __________

ans : optionb
a) Centralization
b) Authority
c) Initiative
d) Responsibility
#_______________ organisation is called as horizontal organisation.

ans : optiond
a) Line
b) Line and staff
c) Complex
d) Functional
#Middle level is ___________ of management.

ans : optiona
a) Tactical level
b) Strategic level
c) Operational level
d) Workers
#Which of the following is the advantage of controlling?

ans : optiond
a) slowest tool of development
b) It increases the elements of risk
c) Process of motivation
d) Proper utilization of resources
#Identify false statement about unity of direction

ans : optiond
a) it is broader concept than unity of command
b) It deals with functioning of the corporate body
c) each group of activity with same objective should have one head and one plan
d) unity of command is same as that of unity of direction
#According to Henri Fayol principles, manager should deal with his subordinates with kindness and
justice will come under
ans : optiond
a) Discipline
b) Initiative
c) Esprit de corps
d) Equity of treatment
#____________refers to the relationship between people,work and resources to achieve goals.

ans : optionb
a) Actuating
b) Organizing
c) Project
d) Scheduling
#_____________ is known as Top level management because all important decisions related to whole
organization are taken by top management.
ans : optionc
a) Tactical level
b) Operational level
c) Strategic Level
d) Controlling level
#____________ is suitable for automated plants .

ans : optionb
a) staff organization
b) line organization
c) private organization
d) public organization
#The planning process is used to prepare __________ in an organization.

ans : optionb
a) Advancement
b) Budgets
c) Discoveries
d) Technologies
#____________________ is a long term goal.
ans : optionc
a) Plan
b) Operation
c) Vision
d) Innovation
#According to M.S. Hardly, Planning is deciding in advance what is to be done which involves the
__________________
ans : optiond
a) Selection of objectives
b) Selection of Policies
c) Selection of Procedures and programmes
d) All of the Above
#Organization’s way of handling problems and making decisions is called as___________

ans : optionc
a) Budget
b) Rule
c) Policy
d) Strategy
#Choose correct hierarchy of plan in any corporate organization

ans : optionb
a) 1. Divisional Plan 2. Corporate Plan 3. Departmental Plan 4. Sectional Plan
b) 1. Corporate Plan 2. Divisional Plan 3. Departmental Plan 4. Sectional Plan
c) 1. Sectional Plan 2. Corporate Plan 3. Divisional Plan 4. Departmental Plan
d) 1. Divisional Plan 2. Departmental Plan 3. Sectional Plan 4. Corporate Plan
#Single use plans are most suitable for _____

ans : optiond
a) Programmes
b) Projects
c) Budgets
d) All of the Above
#Matching people to jobs in organization must consider ______

ans : optionc
a) Maintainance Factors
b) Motivation Factors
c) A & B Both
#Motivation factors while matching people in any industrial job can include _______
ans : optiond
a) Salary
b) Security
c) Status & Satisfaction
d) All of the Above
#While matching job in organizing the manager must consider ______ facts into an account
ans : optionc
a) Why people works
b) Why people works for you
c) A & B Both
d) Why people Supervise
#The man needs must be satisfied by jobs requirement. Which of the following is not the need of man as
per maslow’s need hierarchy theory
ans : optionb
a) Physiological and Saftey needs
b) Planning, Organising and Decision Making
c) Belongingness and self esteem needs
d) Self Actualization Needs
#Which of the following are duties of supervisor on the shopfloor?

ans : optiond
a) To plan the work
b) To plan distribution of work to workforce as per individual capabilities
c) To make plans and advice methods to boost productivity
d) All of the Above
#____________ is concerned with the direct supervision of the workers by planning and executing
activities given by top management
ans : optionb
a) Top Management
b) Foreman
c) Manager
d) All of the Above
#Planning by supervisor requires following skills qualities within themselves

ans : optiond
a) Ability to plan and control the work
b) Full knowledge of men, machinery and machines.
c) Democratic Leadership
d) All of the Above
#Plans are made for ________ activities

ans : optiona
a) future
b) Past
c) Present
#Planning is ..... the objectives and choosing a course of action to achieve those objectives.
ans : optiona
a) achieving
b) believing
c) decreasing
d) none of the Above
#Supervision makes plan for ________ time for the industrial activities.
ans : optiona
a) short (day or week or month)
b) longer (years)
c) indefinite
d) Quarterly or Half yearly
#Supervisor usually makes plan for ________

ans : optiond
a) Department
b) Self
c) Entire Organization
d) Office and Workshop
#In business of publishing books, supervisors needs to take care of following facts to take decisions
regarding price of book, copies to be sold and time of printing books
ans : optiond
a) Number of people who are likely to read book
b) Prices of similar books available in market
c) Capital Required and availability of raw material, machinery etc.
d) All of the Above
#____________ are basic as well as part of planning by supervisor. They gives direction to planning
ans : optionc
a) staffing
b) workers
c) objectives
d) management
#Supervisor who makes plans for the production unit are always ______-
ans : optionb
a) Fix and do not change in any condition
b) Flexible and can change as per conditions
c) Partially fix and partially flexible
d) Fake
#Major function of planning in a factoru involves supervisor for

ans : optiond
a) Manpower planning and communicating requirement to HR Department
b) Scheduling different staff as per best suitable combination of availability of resources
c) supervision and maintain quality of work in project
d) All of the Above
#Planning by supervisor may fail if there is ________________

ans : optiona
a) change in technology
b) better utilization of resources
c) reduction in waste
d) forward looking positive attitude in team members
#Supervisors are __________ focussed in planning activity.

ans : optiona
a) internally
b) externally
c) everywhere
d) no where
#Supervisors manages ____________ in any organisation.

ans : optionc
a) Entire organzation
b) Managers
c) Group of employees
d) supervisors
#Supervisor plans budgets related to ______
ans : optiond
a) Manpower
b) Overhead expenses
c) Raw material and small expenses
d) All of the Above
#As shown in figure, _______ (at position A) is required to bridge gap between current and desired
position
ans : optiona
a) Planning
b) Decision Making
c) Hardwork
d) Organizing
#_____________ planning is based on past performance of organization and less uncertainity.

ans : optionb
a) Strategic
b) Operational
c) Middle Level
d) Blind
#Identify correct sequence of detailing the planning

1. Establish Planning Premise
2.Evaluation and selection of alternatives
3. Establish Goals / Objectives
4. Decide Planning Period
5.Measure and control the process .
6. Develop supporting plans 7. Identify Alternatives
ans : optiona
a) 3-1-4-7-2-6-5
b) 7-5-3-1-2-4-6
c) 1-3-5-7-2-4-6
d) 3-1-4-7-5-6-2
#With respect to detailing process of planning the objectives set by organization depends on
ans : optiond
a) mission of organization
b) abilities of organization
c) resources available with organization at present and future
d) All of the Above
#Planning premises in any industry can be ____________

ans : optiond
a) internal or external
b) tangible or intagible
c) controllable or non-controllable
d) All of the Above
#Internal Premises of planning does not include ___________

ans : optiona
a) technological changes
b) ability of organization in the form of machines, methods
c) sales forecast
d) behavior of employee and owners
#External premises of planning does not include __________
ans : optionb
a) government policies and regulation
b) ability of organization in the form of machines, methods
c) technological changes
d) population growth
#Tangible premises of planning in any industry includes ________

ans : optionc
a) industry demand
b) population growth
c) A & B Both
d) political stability
#Non controllable reason for planning does not include ___________

ans : optionb
a) Strike
b) availability of resources
c) Natural Calamity
d) wars
#Evaluation of alternatives in planning can be done by supervisor using ______

ans : optiond
a) Operation Research
b) Quantitative Techniques
c) Software Packages
d) All of the Above
#Prescribing standard forms for various activities in production is necessory for __________
ans : optiond
a) Standardization of system
b) To collect factual data for decision making
c) To get clarity of work through systematic documentation
d) All of the Above
#Prescribed Standard forms in planning can be a documentation of ______________ type

ans : optiond
a) Job Description
b) Sheet for machine planning and issue of tools
c) Matrial flow/material load chart
d) All of the Above
#______________ is a financial statement prepared and approved prior to a defined period of time
ans : optiona
a) Budget
b) Audit
c) Control charts
d) All of the Above
#In organization, planning for safe working conditions are responsibilities of all except _________
ans : optiona
a) Customer
b) worker
c) supervisor
d) Factory Head and Manager
#Budget is an instrument which is helpful for ______

ans : optionc
a) Planning Activity
b) Controlling Activity
c) Planning and controlling activity
#Budget in an industry depends upon _____

ans : optiond
a) Future Condition
b) Present condition
c) Past Statistical Data
d) B & C both
#Material Budget and Manpower budget are _________ budgets

ans : optionc
a) Material
b) Fixed
c) Functional
d) Master
#_____________ budget shows the quantity of each type of raw material required by months or quarters
to produce goods
ans : optiona
a) Material
b) Production
c) Manpower
d) Main
#In materials budget, Material to be purchased is derived from following formula

ans : optiona
a) Materials Purchased = Materials Required + Ending Inventory Beginning Inventory
b) Materials Purchased = Materials Required - Ending Inventory + Beginning Inventory
c) Materials Purchased = Materials Required Ending /Inventory Beginning Inventory
#Formation of manpower budget is dependent on _______________

ans : optiond
a) Sales Budget
b) Master Budget
c) Material BudgetSells Budget
d) Production Budget
#Effects of ignoring manpower budget are ___________

1. Labour Shortage
2. Hire Workers at Higher Salary
3. Layoff Workers at Awkward times
4. Insecurity, Low morale among workers
ans : optiona
a) 1, 2 , 3, and 4
b) 1 & 4 Only
c) 1,2, 4 Only
d) 2 & 4 Only
#Manpower budget is calculated by formula
ans : optionb
a) Units to be Produced + Manpower Cost per unit
b) Units to be Produced x Manpower Cost per unit
c) Units to be Produced - Manpower Cost per unit
d) Units to be Produced / Manpower Cost per unit
#Material budget will enable fixation of _______

ans : optionc
a) Minimum and Maximum Stock Level
b) Reordering Level
c) Both A & B
d) production
#Find odd thing out

ans : optiona
a) Manpower budget helps in preparing material budge
b) Manpower budget helps to determine finance required for labor
c) Manpower budget helps in Recruitment of workers
d) Manpower budget helps for anticipating labour time required for production
#Labourer’s to be considered in manpower budgeting can be of type ____

ans : optionc
a) Skilled, Semiskilled or Unskilled
b) Male or female
c) A and B Both
#Organization of phycal resources includes

ans : optiond
a) creation of department
b) creation of sections and positions to perform organizing activities
c) establishing relationships among the various parts of an organisation
d) All of the Above
#Choose the correct sequence for steps in organization of physical resources

1. Identification of major functions to which these activities relate.
2. Establishing relationship among individuals and groups.
3. Grouping and sub-dividing the activities within each function on the basis of similarity or relatedness.
4. Determining the activities to be performed to achieve the objectives of the organisation.
ans : optiona
a) 4-1-3-2
b) 1-3-4-2
c) 3-1-2-4
d) 3-2-4-1
#Organising becomes necessary when ____________ to achieve some common objectives.

ans : optionc
a) One person work
b) two persons work together
c) two or more persons work together
#Which one of the following two is an organisation ?

1) People waiting at a bus stop.
2) Members of a football team.
ans : optiona
a) 2 only
b) 1 only
c) 1 & 2 Only
#Which physical resources required at any supervisory level?

ans : optiond
a) Men
b) Machinery
c) Material
d) All of the Above
#Organization of physical resources _________

ans : optiond
a) Fascilitates administration, growth and diversification
b) Stimulates creativity
c) Enables optimum use of resources
d) All of the Above
#Which of the following is not an objective of organizing resources ?

ans : optiona
a) Undefined Objectives
b) Division of authority and responsibility
c) An effective system of communication
d) Well organised and coordinated group of people
#In Organizing the resources of the company, the authority is the power and right of a person _____
ans : optiond
a) to use and allocate the resources efficiently
b) to take decisions
c) to give orders while achieving the organizational objectives
d) All of the Above
#Top level management has _________ authority

ans : optionc
a) Lowest Level
b) Middle Level
c) Highest Level
d) No
#Choose the wrong statement from following

ans : optionb
a) Authority creates responsibility
b) Responsibility creates authority
c) Authority is the right to give orders and the power to exact obedience
d) Higher authorities have more responsibilities
#Authority without responsibility leads to ______

ans : optionb
a) good behavior
b) irresponsible behavior
c) responsible behavior
d) All of the Above
#Responsibility without authority makes person ________

ans : optiona
a) ineffective
b) effective
c) over smart
d) top level manager
#----------- law is a relating to Industrial Relations?

ans : optiona
a) Industrial Disputes Act 1947
b) Workmen Compensation Act 1923
c) Factories Act 1948
d) Minimum Wages Act 1948
#---------- Act has provision for the constitution of Board of Conciliation?

ans : optiona
a) Industrial Disputes Act 1947
b) Factories Act 1948
c) Minimum Wages Act 1948
d) The Workmen’s Compensation Act 1923
#The Factory act is applicable to the premises wherein ........ or more workers are employed without the
use of power.
ans : optionb
a) 5
b) 20
c) 15
d) 10
The Schedules of Industrial Disputes Act 1947 indicating "The matters within the jurisdiction of Labour
courts" is-
ans : optionc
a) The First Schedule
b) The Fourth Schedule
c) The Second Schedule
d) The Third Schedule
#what provides permanent record for future use.

ans : optiona
a) Written communication
b) non verbal communication
c) oral communication
d) all of the above
#Which is not example of written communication

ans : optionc
a) report
b) circular
c) interview
d) memo/letter
#Following are the methods to improve discipline in any organisation except:

ans : optionc
a) Effectively communicate the rules and policies to all employees and the penalties to be inflicted for
breaking the rules
b) Positively motivate the employees.
c) Separating or removing the employee from the pay roll
d) Give rewards and recognition to disciplined employees
#Discipline is necessary in any efficient organizations for following factors except

ans : optiond
a) Encourage employees to behave sensibly at work.
b) Effectively realize or attain the objectives of the organization
c) Help employees to learn the requirement of their job
d) Wealth creation and expansion of plant
#in the diagram the point P shows

ans : optionb
a) more profit and less loss
b) no profit no loss
c) less profit more loss
d) All of these
#Following are the general steps of which management activity Step

1: Defining the problem Step
2: Searching for alternative course of action Step
3: Evaluating the alternatives Step
4: Selecting one alternative
ans : optionc
a) Directing & controlling
b) Planning & organizing
c) Decision making & Problem solving
#in the figure line OA represents _____

ans : optiona
a) Revenue
b) profit
c) cost
d) loss
#_____________is a conclusion of a process by which one chooses between two or more available
alternative courses of action for the purpose of attaining goals.
ans : optiona
a) Decision Making
b) Organizing
c) Controlling
d) Designing
#Sales budget in any industry states

ans : optiona
a) expectations of sales in value and quantity
b) expectations of cost required in value and quantity
c) expectations of materials used in value and quantity
d) expectations of production in value and quantity
#Following types of information is passed through the supervisor to worker .

ans : optionc
a) Vertically Upward
b) Vertically Downward
c) Both a & b
#Bottom level to the upper levels communication is __________ type

ans : optiond
a) Horizontal
b) Lateral
c) downward
d) upward
#____________is a vital link or mediator between management & worker.

ans : optiond
a) Speed Manager
b) Gang Manager
c) First Link Manager
d) Supervisor
#what is not a function of supervisor

ans : optionc
a) issuing orders
b) motivate subordiantes
c) strategic policy making
d) maintain disclipline
#In case of piecework, due to non availability of fixed minimum piece rate, the employer has to pay
............................. to the employee.
ans : optionc
a) Negotiated Rate
b) Over time rate
c) Minimum time rate
d) Maximum time rate
#the following figure shows ____ analysis

ans : optionb
a) statistical report
b) break even
c) production graph
d) cost - rejection
#what factor enables to appeal to management and seek redressal of their problems
ans : optiona
a) grievance redressal procedure
b) Open door policy
c) participative techniques
d) exit interviews
#Controlling function of an organization is;

ans : optiond
a) Forward looking
b) Backward looking
c) none of above
d) Forward as well as backward looking
#An efficient control system helps to:
ans : optionc
a) Accomplishes organizational objectives
b) Boosts employee morale
c) both a&b
#Following are the corrective actions might involve in Control Process by Management except:
ans : optionc
a) training of employees if the production target could not be met
b) assigning of additional workers and equipment to the project
c) Fire the worker who failed to achieve target
d) permission for overtime work
#the figure shows communication with the help of

ans : optiona
a) Non verbal communication actions
b) non verbal signs
c) non verbal sketches
d) symbols
#A good control system ensures that employees know well in advance what they are expected to do and
what are the standards of performance on the basis of which they will be appraised.” This
statement focus on which importance aspect of Controlling:
ans : optiond
a) Making efficient use of resources
b) Judging accuracy of standards
c) Accomplish organizational goals
d) Improving Employee Motivation
#causes of deviationsin production may include

ans : optiond
a) defective material
b) defective machinery
c) defective process
d) all of the above
#These are following function of supervisor except;

ans : optiond
a) issuing orders
b) motivation
c) followup
d) recruitment of staff
#the controlling tools in any industry includes

ans : optiond
a) PERT and CPM
b) break even analysis
c) statistical reports
d) All of these
#The traditional device which is widely used for managerial control is---------------------
ans : optionc
a) Budget
b) Break Even Analysis
c) both A&B
d) none of above
#Control that takes prior to work performed is known as_____________

ans : optiona
a) Pre Control
b) Concurrent Control
c) Feedback Control
d) Advanced Control
#directing subordinates such that personal goals will lead toward organisational objectives is ___
ans : optionc
a) unity of goals
b) followup
c) harmony of objectives
d) direct supervision
#find the common mistakes supervisors have made while trying to delegate except:
ans : optiond
a) Unclear Delegation
b) Supervise too closely
c) Improper selection of subordinates
d) Motivate the subordinates for active involvement
#in this diagram the region towards right side of point P indicates
ans : optionb
a) Loss
b) profit
c) loss and profit
d) zero profit
#Elements of direction in any organisation are

ans : optionb
a) supervision
b) leadership
c) motivation
d) All of these
#_________ states that one person should receive orders from only one supervisor
ans : optiond
a) Follow up
c) direct supervision
d) unity of command
#By what process do managers influence other members of an organization to implement organization’s
strategic operations ?
ans : optionc
a) Motivation
b) Training
c) Management Control
d) Leading
#Following are not the causes of deviation in controlling process ?

ans : optionb
a) Obsolete Machinery
b) Newly purchased machinery
c) Defective process and physical condition of physical equipments
d) Defective Machinery
#Leadership quality is a function of all the following factors except;

ans : optionb
a) Work group
b) Product or Service
c) Leader
d) Situation
#Motivation may be ___________

ans : optionc
a) Internal
b) External
c) both a& b
d) none of above
#In the process of controlling management certain steps are normally taken which includes;
1. analyze the actual performance
2. finding out the reasons for discrepancies
3. evaluating the performance
4. establishing the standards of work performance
The correct sequence in which these steps are usually taken is:
ans : optionc
a) 4,1,2,3
b) 1,4,2,3
c) 4,1,3,2
d) 1,4,3,2
#____ makes effective communication in an organisation.

ans : optiona
a) free flow of ideas
b) information
c) suggestions
d) all of the above
#The higher quality of managers and their subordinates the lesser will be the need for..............
ans : optiona
a) Direct control.
b) Preventive control
c) Tactical control
d) Strategic control.
#Can banking be treated as an industry?

ans : optiona
a) Yes as a public utility service
b) No as there is no production Activity in banking
c) Yes as Banking comes under finance ministry
d) No as finance sector has different regulator
#The result of General Manager’s meeting was most likely due to proper ........
ans : optionc
a) Organizing
b) Planning
c) Decision-Making
d) Controlling
#Leadership quality can _______ subordinates to help the organization achieve its goals.
ans : optiond
a) Motivate
b) Communicate
c) Direct
d) All of the above
#_____type of decision making is carried out by lower level management and deals with specific
day-to-day processes?
ans : optiona
a) Operational decision making
b) top level decision making
c) Administrative decision making
d) Mid-level decision making
#The process by which a sender transmits content is known as.............

ans : optionb
a) decoding
b) Encoding
c) Feedback
d) Receiver
#Nonverbal communication includes which of the following gestures...

ans : optiona
a) eye movement
b) facial expression
c) touch
d) all of the above
#Oral communication process flows in the following manner

ans : optionb
a) sender-receiver-message
b) sender-message-receiver
c) message-sender-receiver
d) All of the above
#Some examples of employee recognition in industry are as below except one:

ans : optiond
a) Congratulating the employee for good performance
b) Displaying on the notice board or in the company news letter about the achievement of employee.
c) Installing award or certificate for best performance.
d) Firing an employee for giving suggestions for improvement
#the line BC from the figure indicates

ans : optionb
a) Revenue
b) Costs
c) profit
d) loss
#Informal communications are------------

ans : optiond
a) whispers
b) Rumours
c) notes
d) A & B both
#Motivation refers to the way in which urges, drives, desires, aspirations, strivings or needs direct, control
and explain the behaviour of human being’s. This is defined by:
ans : optionc
a) William G. Scout
b) Dubin
c) Mc Farland
d) Fred Luthans
#According to William G. Scout, Motivation means ______

ans : optionb
a) a process of directing people to action
b) a process of stimulating people to action to accomplish desired goals
c) a process of setting goals for workers to action
#select the proper order of steps in decision making by supervisor

1. define problem
2. implement the solution
3. generate possible solutions
4. select a solution
ans : optiona
a) 1-3-4-2
b) 1-4-3-2
c) 1-2-3-4
d) 4-3-2-1
#Identify the following type of communication on the basis of channel, direction and mode of
communication. “A typist informs his fellow typist during the lunch-break about the rude"
ans : optiond
a) Formal, Downward, Verbal
b) Formal, Upward, Verbal
c) formal, Horizontal, Verbal
d) Informal, Horizontal, Verbal
communication. The sales assistants discussing with his friend regarding customers behaviour.
ans : optionc
c) Informal, Horizontal, Verbal
d) formal, Horizontal, Verbal
communication. The supervisor sending an explanation to the General Manager stating the performance
of his department.
ans : optionb
b) Informal, Horizontal, Verbal
c) Formal, Upward, Verbal
d) Informal, Horizontal
communication. The General Manager seeking explanation from a supervisor for poor performance in his
department.
ans : optiond
a) Informal, Horizontal, Downward
c) Informal, Horizontal, Verbal
d) Formal, Downward, Verbal
#The control process is based on _____________.

ans : optionc
a) Misleading standards
b) disciplinary action
c) Clear standards
d) All of the above
#what are the benefits to supervisior about understanding teams

ans : optiona
a) To take perfect decision
b) Status
c) increments
d) promotion
#----------industrial Acts safe guards the security of dependents of the employee?

ans : optionb
a) Factories Act 1948
b) Workmen’s Compensation Act 1923
c) Industrial Disputes Act 1947
d) Minimum Wages Act 1948
#The effective leader has the following quality :

ans : optionc
a) he makes managerial decisions without consulting others
b) he works with managers and employees to make decisions
c) he has the leadership style most appropriate to the situation and the employee involved
#Coordinating people and human resources to accomplish organizational goals is the process of:
ans : optionc
a) planning.
b) directing.
c) leadership
d) management
#___________ can be delegated from superior to subordinate

ans : optiona
a) Authority
b) Responsibility
c) Accountability
d) Coordination
#break even analysis consists of

ans : optionb
a) fixed cost
b) both fixed & variable
c) variable cost
d) revenue
#-----------is not a provision of Factories Act 1948?

ans : optionc
a) Welfare
b) Safety
c) Workmen’s compensation
d) Health
#which of these statements best describes the concept of reinforcement (strengthening or forced) ?
ans : optionb
a) Rewards are negative reinforcements.
b) Punishment and reward are both reinforcements.
c) Punishment cannot be reinforcements
d) Punishment can never be fair
#Authority in an organisation creates ________

ans : optiond
a) accountability
b) organization
c) span of control
d) responsibility
#_________ flows from bottom level to top level

ans : optiona
a) Responsibility
b) authourity
c) accountability
d) organization
#select the correct advantage of group decisions making

ans : optiond
a) Compromise & bargaining happens
b) Quick decision making
c) Time required is more
d) Variety of approaches to find possible problem solutions
#Main function of supervisor is .......................

ans : optionb
a) Directing
b) Controlling
c) Planning
d) Staffing
#____ person created to receive and respond inquiries,complaints, policy clarification request,etc
ans : optiona
a) Ombudsperson
b) manager
c) supervisor
d) chairman
#supervisory level of organizing and management in any organisation holds more _________
ans : optionc
a) authority
b) accountability
c) responsibility
d) span of control
#_____ of the following will help motivate employees?

ans : optiona
a) Ask for performance and set standards
b) Compromise on poor performance
c) Use positive reinforcement, and generalize it
d) Use the same methods of reinforcement for everyone
#According to Elements of Delegation,__________ means giving explanations for any variance in the
actual performance from the expectations set
ans : optiona
a) Accountability
b) Responsibility
c) Authority
d) Span of control
#____of the following three factors affects an employee’s motivation?

ans : optionb
a) Attitude ,interests and salary
b) Attitude, interests and needs
c) Attitude, interests and working conditions
d) Attitude, needs and salary
#Accountability parameter in management arises from ___________

ans : optionb
a) authority
b) responsibility
c) span of control
d) coordination
#While taking disciplinary action with any employee, you should_________

ans : optiond
a) Argue with the employee
b) Allow employee to speak for the others involved
c) Make the disciplinary process as formal as possible
d) Enforce policies and rules with consistency
#if X is given a task with sufficient authority, and X delegates this task to Y and asks him to ensure that
task is done well, responsibility rest with _____, but accountability still rest with ____
ans : optiona
a) X,Y
b) Y, X
c) X, X
d) Y, Y
#__________ level of management is least accountable

ans : optiond
a) top
b) middle
c) senior
d) supervisory
#The following is (are) not the element(s) of control

ans : optiond
a) Authority and knowledge
b) Guidance and direction
c) Constraint and restraint
d) budget
#Identify correct point with respect to delegation of authority in the organisation

ans : optiond
a) Reduced Workload due to division of work and allocate it to sub-ordinates.
b) Effectiveness in work is achieved due to reduced work load.
c) It gives chance to the subordinates to explore their abilities and skill.
d) all of the above
#______ is a process of influencing people by inspiration in any organisation .

ans : optiona
a) Motivation
b) Leadership
c) Delegation
d) Controlling
#The control technique(s) which were used through years is (are)

ans : optionc
a) Unity of policies
b) Break-even analysis
c) both A&B
d) None of above
#Communication barrier(s) in the international environment is (are)

ans : optiond
a) Loss by transmission
b) Poor listening
c) Loss by poor retention
d) All of the above
#In ___________ span of control a manager can supervise and control effectively a large group of
persons at one time
ans : optionb
a) narrow
b) wide
c) superior
d) inferior
#The external factor(s) that do not limit control is (are)

ans : optiond
a) govt. policies
b) Market changes
c) Economic changes
d) climatic changes
#Wide span of control can lead to _________-

ans : optiona
a) less overhead cost of supervision
b) specialization of work
c) communication gap
d) Coordination is difficult to be achieved
#Narrow span of control can also be known as __________

ans : optionc
a) short organization
b) flat organization
c) tall organization
d) project organization
#Following factor influences span of control in any industry

ans : optiond
a) managerial abilities
b) nature of work and delegation of authorities
c) competence of subordinates
d) All of the above
#____________ can not be delegated and arises from responsibility.

ans : optiond
a) authority
b) power
c) capability
d) accountability
#Matching people with job needs, supervisor must be well known with ___________
ans : optionc
a) his relatives to whom he want to work in the organization
b) salary given by employer to supervisor
c) job requirement
d) all of the above
#For matching people with job needs the manager can __________
ans : optiond
a) offer high salary to attract suitable person
b) provide job security to suitable person
c) offer good work environment to suitable person
d) all of the above
#In working situation their are certain aspects of job and the environment. If it is below certain standards it
will lead to extreme dissatisfaction. This is called as ____________
ans : optiona
a) maintenance factors
b) motivational factor
c) money factors
d) personal factors
#Improvement in hygiene factor in an industry can lead to extreme satisfaction in any individual is
called as ______-
ans : optionb
a) maintenance factors
b) motivators
c) demotivators
d) all of the above
#which of the following can not be the factor for job insecurity
ans : optiona
a) good wages
b) near retirement
c) more frequent chances of sickness
d) chances of accident at work
#Food, cloth and shelters are ___________-

ans : optionb
a) security needs
b) physiological needs
c) self actualization needs
d) self esteem needs
#Matching human need with job needs consists of ______ components

ans : optiond
a) knowledge, skills
b) personality
c) experience
d) all of the above
#In matching human need with job needs which of the following test can not help in matching the job
1. aptitude test
2. psychological test
3. interviews
4. Trade Test
ans : optiond
a) 1 & 2 Only
b) 2 & 3 Only
c) 1,2 & 3 Only
d) 1, 2, 3 and 4
#In matching human need with job needs the employees with high achievement always ______
ans : optiond
a) welcomes autonomy
b) Seeks variety of inputs from various departments
c) expect frequent feedback from supervisors
d) all of the above
#In matching human needs with job needs, the employees with low achievement prefers _________
ans : optiona
a) situation of stability, security and predictability
b) autonomy in work
c) variety of inputs
#Delegation of Authority in industry means _______

ans : optiond
a) financial release
b) material release
c) manpower release
d) power release
#Along with Authority which one of the following should go together and hand in hand
ans : optionb
a) Coordination
b) responsibility
c) cooperation
d) control
#Number of sub ordinates a manager can supervise effectively is ____

ans : optionb
a) scope of supervisor
b) span of control
c) focus of supervisor
d) authority of supervisor
#Identify correct statements from following with respect to working in a group or team
1. 20 Persons going in the bus
2. Bus goes out of order and 20 persons push it to take it to mechanic under guidance of bus driver
ans : optionb
a) 1 only
b) 2 Only
c) 1 & 2 Both
d) Neither 1 nor 2
#_________ is a social process by which people interact face to face in small group.
ans : optionc
a) Short dynamics
b) Individual work
c) Group dynamics
d) Change management
#Group dynamics focuses on _____

ans : optiona
a) team work
b) gossiping in group
c) individual benefit
d) personal qualities
#In Organization,________ provides personal relationship at workplace.

ans : optionb
a) conflict
b) teams
c) dispute
d) all of the above
#Formation of groups and teams at workplace leads to _______

ans : optiond
a) job satisfaction
b) improving understanding from colleauges
c) protection from external threats
d) all of the above
#Which of the following is not the type of groups in organizing resources ?

ans : optionc
a) formal gorups
b) informal groups
c) inactive groups
d) both formal and informal groups
#which of the following is not formal group in Organisation?
ans : optiond
a) committee
b) task forces
c) project teams
d) group of friends
#Identify false statement about groups

ans : optionc
a) groups resist innovation
b) group often opposes management policies and rules
c) individual feels insecure in group
d) all of the above
#Forming groups while organizing resource may create ____ conflict in groups
ans : optionc
a) goal
b) stress
c) role
d) undefined
#Organisation establishes relationship between ___

ans : optionb
a) management and administration
b) People, work and resources
c) People, work and management
d) Customer, work and management
#--------- is not a principle of organisation

ans : optiond
a) Principle of exception
b) Principle of balance
c) Principle of co-ordination
d) Principle of complexity
#Technical skills are most important for ______

ans : optiona
a) SUPERVISORS
b) MANAGERS
c) CEO
d) ENTREPRENEURS
#Supervisors define______to handle machinery,code of conduct, discipline.

ans : optiona
a) rules
b) policies
c) methods
d) objective
#What are the approaches in selecting an alternative ?

ans : optiond
a) experience
b) experimentation
c) research and analysis
d) all of the above
#which of the following are the goals of organizing ?

1. To meet the organizational requirements such as higher productivity, operational efficiency, quality of
products/service etc.
2. To satisfy the needs of the individual employees like interests, challenge, achievement etc.
ans : optiond
a) 1 only
b) 2 Only
c) none of the above
d) 1 & 2 Both
#The organizational process of determining how activities are to be grouped is called ___________
ans : optiond
a) organization
b) Adminsitration
c) supervision
d) departmentation
#________ and _______ are fundamental aspects of organisation.

ans : optionb
a) Delegation of authority & determination of activities
b) Division of work and co-ordination of their efforts
c) Determination & classification of activities
d) Delegation of authority & co-ordination of activities
#Budget refers to
ans : optiond
a) Planned target of performance
b) Steps of handling future activities
c) Systematic action and allocation of resources
d) Statement of expected results expressed in numerical terms
#_______of the following would be included in the controlling function of management

ans : optiona
a) measuring results against corporate objectives
b) explaining routines
c) setting standards
d) giving assignments
#motivation in any organization is related to:

ans : optionc
a) planning
b) organizing
c) directing
d) controlling
#Motivation is related to which function of management :

ans : optionc
a) planning
b) controlling
c) directing
d) tactical decisions
#_____ is necessary to ensure that the work is being performed as desired.

ans : optionb
a) direct supervision
b) Follow up
c) unity of command
d) motivation
#Guiding and supervising the efforts of subordinates towards the attainment of the organization goals
describes the function of :
ans : optiona
a) directing
b) organizing
c) planning
d) controlling
#Directing function of management embraces following activities :

ans : optiond
a) issuing orders to subordinates
b) supervising subordinates
c) providing leadership and motivation to subordinates
d) all of these
#Adequate motivation of employees in any organisation results in:

ans : optionb
a) fostering in-disciplines among the subordinates
b) boosting the morale of the subordinates
c) decreasing the productivity of subordinates
d) all of these
#Establishing standards, comparing actual results with standards and taking corrective actions are the
steps included in the process of :
ans : optiona
a) controlling
b) planning
c) directing
d) organizing
# The attainment of organization objectives is attained by -------------as a last function of management:

ans : optionc
a) organizing
b) coordinating
c) controlling
d) planning
#In comparison to top level managers, a first -line supervisor will spend more time in :
ans : optiond
a) long range planning
b) policy making
c) public relations
d) direction of subordinates
#_____ level of management would be most involved in the function of directing and controlling.
ans : optiond
a) top
b) middle
c) all of these
d) lower
#Elaborating decisions in any organization can ___________

ans : optiona
a) Avoid confusion among workers
b) Create confusion among workers
c) Create problems to workers
d) Increase work load of workers
#The decision making for controlling of any process has several characteristics. Which of the following
point is NOT typically included ?
ans : optiond
a) it is goal oriented
b) it occurs in sequential chains
c) it occurs over time
d) it cannot be learned in the classroom
#.Which is NOT a typically method of decision making ?

ans : optionc
a) intuitively
b) based on judgment
c) by fate/randomly
d) by a problem solving process.
#The decision making for the purpose of controlling is made up of :

ans : optionc
a) diagnosis
b) discovery of alternatives
c) both A&B
d) None of above
#Following are not the ways to elaborate decisions____

ans : optiond
a) Write on notice board
b) By common circular
c) written format
d) Gossip
#Creative behavior is made more likely:

ans : optiond
a) when adequate time is available for considering a problem
b) when the level of stress is appropriate
c) when it is rewarded
d) All of these
#Participation of groups while decision making and elaborating decisions is helpful in minimizing
deviations but one disadvantage of group participation in decision making is ____
ans : optiond
a) effect on morale
b) knowledge available
c) motivation of the members
d) too much time required
#identify correct way of formal communications

ans : optiond
a) rumours
b) Whispers
c) gossips
d) notices
#Guidelines for budget in any organisation focus on

ans : optionb
a) Return on investment
b) Profit
c) cost control
d) all of the above
#A supervisor is most likely to be able to directly affect an employees:

ans : optiond
a) attitude and values
b) work habits
c) personal aspirations
d) task assignments
#____ is not type of budget in finance department.

ans : optiond
a) cash budget
b) capital budget
c) sales budget
d) break even analysis
#In any organisations Traditional approach to appraisal, now-a-days, have increasingly emphasized the
evaluation of:
ans : optionb
a) employee characteristics
b) employee performance
c) employee relations
d) none of these
#The traditional method of appraisal whereby employees are listed according to their level of
performance is called the:
ans : optiona
a) personal observation
b) critical incident method
c) forced distributing method
#Directing functions of management embraces following activities :

ans : optiond
a) issuing of orders to subordinates
b) communicating with subordinates
c) proving adequate leadership and motivation to subordinates
d) all of these
# Which is not the characteristics if direction process?

ans : optiond
a) it is goal oriented
b) it occurs in sequential chains
c) it occurs over time
d) it cannot be learned in the classroom
#In comparison to top level manager, a first-line supervisor will spend more time in :
ans : optionc
a) public relations
b) policy making
c) direction of subordinates
d) Long-range planning
#____ helps to achieve optimum utilization of resources by effective allocation to various departments
ans : optionb
a) Controlling
b) Budgeting
c) directing
d) followup
#Execution involves all of the following steps in any organisation except:

ans : optiond
a) providing direction
b) initiating operations
c) providing support resources
d) measuring performance against the plan
#The element that is a linking process of managerial functions is :

ans : optionb
a) planning
b) communicating
c) controlling
d) representing
#Oral communication involves _______communication.

ans : optiona
a) Face to face
b) Telephone
c) Interview
d) email
#The proper sequence of elements in the expanded communication model is :

ans : optionb
a) message-sender-signal-receiver-decode
b) sender-message-transmission-recipient-meaning
c) sender-transmission-message-decode-meaning
d) message-transmission- encode-receiver-decode
#The relationship between leadership and management is most accurately stated as:
ans : optiond
a) management is a subset of leadership
b) leadership and management are synonymous terms
c) there is not relationship between leadership and management
d) leadership is a subset of management
#The manager who motivates people by explicitly or implicitly threatening punishment of some kind for
non-cooperation is which type of leadership:
ans : optionb
a) positive leadership
b) negative leadership
c) centralised leadership
d) decentralized leadership
#___ allows employee to approach managers at any time and discuss problems with them.
ans : optiona
a) Open door policy
b) glass ceiling policy
c) exit Inteviews
d) grivence redressal procedure
#select the correct act of watching and directing work and subordinates
ans : optionb
a) Follow up
b) supervision
c) motivation
d) leadership
#Managerial control in any industry typically consists of three steps. Which one does NOT belong?
ans : optionc
a) take corrective action
b) evaluate progress
c) remove unnecessary obstacles
d) measure performance
#The proper sequence of the three steps in the traditional control process is :
ans : optiond
a) set standards, take corrective action, measure performance
b) measure performance, set standards, take corrective actions
c) measure performance, take corrective actions, set standards
d) set standards, measure performance, take corrective actions
#Control systems in any industry typically focus on all except...

ans : optiond
a) quality of the product
b) resources consumed
c) employee performance
d) quality of planning process
#Several means are available for the determination of performance in an organisation:

ans : optiond
a) observations
b) reports
c) statistical data
d) all of these
#For best management in any industry , controlling should be

ans : optionc
a) profit-oriented
b) cost-oriented
c) objective-oriented
d) Man-oriented.
#In controlling ,a common means for determining performance is by means of:

ans : optionb
a) personal objectives
b) reports
c) standards
d) key cases
#The control function of management does not embraces:

ans : optiond
a) cost control
b) financial control
c) budgetary control
d) political control
#"Do what I say otherwise " is ------- type of instruction

ans : optiona
a) force
b) Bargain
c) harmony
d) paternlism
#The area which identifies personal characteristics and situational factors leading to managerial success
is that of:
ans : optionc
a) communication
b) motivation
c) leadership
d) development
#motivation when person is inspired by its own _______-

ans : optionb
a) External
b) Internal
c) negative
d) All of these
#Effective communication in any organisation requires:

ans : optiond
a) a sender
b) a receiver
c) information and sender
d) information and understanding
#One of the sign of effective non-verbal communication is:

ans : optionc
a) acceptance
b) written presentation
c) body language
d) oral presentation
#____ help to maintain direct personal contact with his subordinates in any organisation.
ans : optionc
a) Follow up
c) direct supervision
d) motivation
#Positive motivation encourage people willing to do work in the best way they can and improve their
________.
ans : optionc
a) Skills
b) Performance
c) Both (A) and (B)
d) fear
#The process by which actual performance of subordinates is guided towards common goals of the
enterprise is called as ____________
ans : optionb
a) Controlling
b) Directing
c) Staffing
d) Division of work
#Intangible changes in the management of organization includes ____

ans : optiond
a) Government Policies
b) Attitude of Workers
c) culture
d) All of the above
#____________ is the process of dispersion of decision making authority throughout the organisation
ans : optiona
a) Decentralisation
b) Centralisation
c) Responsibility
d) Duplication
#Following are the disadvantages of written communications .

ans : optionc
a) Expensive
b) Needs to be understood by receiver
c) all of above
d) Important documents can be leaked
#___________________ is the process of dividing large organisation into small and flexible
administrative units.
ans : optionc
a) localization
b) Defragmentation
c) Departmentation
d) Divisions formation
#Duration of long term plans is usually _________.

ans : optiona
a) more than one year and upto 15 to 20 years
b) day to day formation
c) less than a month
d) exactly 45 days
#With ______________, the top management can focus on strategic issues for finding new avenues and
opportunities.
ans : optionc
a) Processes
b) Decentralisation
c) Centralisation
d) coding
#Fill up the blank in the given figure of Maslow’s heirarchy of needs

ans : optiona
a) Esteem needs
b) Employee needs
c) Technical needs
d) Flexible needs
#Fill in the blanks with the functions of management in the given figure
ans : optionc
a) Training, Placement
b) Authority, Responsibility
c) Planning, Controlling
d) Manpower, Stability
#According to management skill, fill up the blank in given figure

ans : optiona
a) Interpersonal skills
b) Planning skills
c) Knowledge skills
#According to principles of management the figure relates to ____________ principle.

ans : optionc
a) Division of work
b) Specialization
c) Unity of command
d) Initiatives
#Functional areas of management are given in figure. Fill up the blank

ans : optionb
a) Authority
b) Production
c) Department
d) Planning
#For issuing of work tools in workshop ---------- form is used by the labourer.
ans : optiond
a) equipment
b) machine
c) job card
d) issue of tools
#Effective communication at directing level can be in the form of

ans : optionc
a) free flow of ideas and informaton
b) suggessions
c) both A&B
d) None of above
#Machine planning form contains the following details

ans : optiond
a) Duration of machine use
b) machine No.
c) description of work
d) All of the above
#_____ of the following is not principle of directing in any organisation

ans : optionc
a) harmony of objectives
b) unity of command
c) organizing
d) follow up
#___________are made under different conditions to determine the behaviour of the system containing
the problem based on which decisions could be taken for doing appropriate control action
ans : optiond
a) Evaluations
b) Results
c) Hypothesis
d) Observations
#figure indicates examples of

ans : optiond
a) verbal communication
b) non verbal actions
c) non verbal communication
d) non verbal signs
#identify the type of communication method with the help of figure

ans : optionc
a) oral
b) upward
c) written
d) lateral
#identify which type of communication shown in the figure

ans : optiona
a) Face to face
b) interview
c) meeting
d) all of the above
#If any machinary becomes obselete then what corrective actions can be taken?
ans : optiona
a) do technology upgradation
b) replace it
c) destroy it
d) sell it
#Following are the main purposes of communication in any organisation except:

ans : optiond
a) To share ideas
b) To motivate
c) to improve the understanding of a certain event
d) To hide the information
#Select the process of stimulating people to achieve goals of organisation
ans : optionb
a) Leadership
b) motivation
c) Communication
d) Follow up
#................................is an element of managerial tasks and involves the measurement and correction of
the performance of subordinates to make sure that the objective of the enterprise and the plans devised
to attain them, are accomplished efficiently and economically.
ans : optiona
a) Controlling
b) directing
c) Motivating
d) Planning
#The best kind of managerial controls in organisation are those...........................

ans : optiona
a) which correct deviations from plans before they occur
b) which correct deviations from plans after tehy occur
c) which does not correct the deviations from plans may occur
#Some Common aspect(s) of standard(s) listed below:

ans : optionc
a) Quantity
b) Quality
c) both A &B
#"Managers should insist on checking how far the goal or objective is being realized, how far the
standards are being followed." The above paragraph mentioned the following step in control process:
ans : optiond
a) Establishment of Standards
b) Taking Corrective action
c) None of the above
d) Measurement of Performance
#Effective control in any organisation cannot tolerate

ans : optiond
a) Needless delays
b) Excuses
c) Excessive Expectation
d) All of the above
#"A Manager is the principal medium of communication in any enterprise. He should give orders and
instructions to his subordinates and supervise them to ensure that their performance is according to plan."
The above statement elaborates which type of Management function?
ans : optionc
a) Coordinating
b) Controlling
c) Directing
d) Organizing
#In respect of Agreements which are directed at achieving obedience, application, energy and outward
marks of respect, clearness in rules, good supervision will ensure....................................in an enterprise.
ans : optionc
a) Authority
b) Remuneration
c) Discipline
d) stability
#_____part of the management process includes measuring results, comparing results to expectations,
and taking corrective action to bring results in to line with the expected results ?
ans : optiond
a) Planning
b) Organizing
c) Leading
d) Controlling
#Making assignments, issuing orders and instructions, providing guidance and inspiration to subordinates
for the achievement of organizational objective is called __________.
ans : optiond
a) Planning
b) Organizing
c) Controlling
d) Directing
#Motivation which is based based on force of fear is called as

ans : optiona
a) negative motivation
b) extrinsic motivation
c) positive motivation
d) intrinsic motivation
#Wages, salaries, bonus, vacation pay, insurance are examples of _________.

ans : optionc
a) non-financial motivation
b) extrinsic motivation
c) financial motivation
d) intrinsic motivation
#Which is a non financial motivation in an organisation

ans : optiond
a) salary
b) Pension
c) Bonus
d) team outing
#_____ communication is expressed through body- facial expression,etc

ans : optionc
a) verbal
b) Written
c) non verbal
d) upward
#which of the following is not the type of plan ?

ans : optionb
a) Strategic plan
b) Standing plan
c) operational plan
d) Tactical plan
#Decisions that can be elaborated regarding ___ issues

ans : optionc
a) Uniform of workers
b) Overtime policy
c) a and b
#Exchange of ideas, opinions, information etc. between two or more persons is________.
ans : optiona
a) Communication
b) organizing
c) Planning
d) Staffing
#Communication is a _________.
ans : optionc
a) one-way proces
b) four-way process
c) two-way process
d) three-way process
#The person who sends a message is known as________.

ans : optiond
a) Messenger
b) Communicator
c) Receiver
d) Sender
#Directing is a managerial function performed by ________ at largest scale

ans : optiona
a) top level management
b) subordinates
c) lower level management
d) middle level management
#________ may occur due to lack of direction in any organisation.

ans : optionb
a) unable to execute
b) mistakes chances
c) devations
d) All of these
#"No smoking in the premises " - This factor is an example of....................

ans : optiond
a) project
b) schedule
c) programme
d) rules & discipline
#Qualities of supervisor as a counsellor are

ans : optionb
a) poor communication
b) good problem solving approach
c) non coopertion
d) improper knowledge
#Directing function of management implies

1. Planning
2. Staffing
3. Leadership
4. Motivation Choose the correct answer using the codes given below:
ans : optiona
a) 3and 4
b) 1 and 2
c) 2 and 4
d) 2,3 and 4
#an objective of fire drill ____________.

ans : optiond
a) To check plant capacity
b) To evaluate employee performance
c) To improve employee performance
d) All of the above
#___________ is a cause of accidents due to unsafe working conditions.

ans : optionb
a) Good house keeping
b) More illumination
c) Poor workplace layout
#_______ is not a type of accident based on the place of accident?.

ans : optionb
a) Chemical plant accident
b) Fatal accident
c) Construction accident
d) Mining accident
#Suggest a step to be followed after completion of a fire drill ___________.

ans : optionb
a) Remove the fire alarm
b) Reset the fire alarm
c) Switch off the fire alarm
d) All of the above
#_______ is a kind of preventive measure under safety.

ans : optiond
a) Plant safety inspection
b) Use of the safety devices
c) Training for safe working
d) All of the above
#Providing a fire extinguisher equipment is a part of ________.

ans : optionb
a) Safety training
b) Safety provision
c) Fire drill
d) None of above
#Preventive measures refer to: ___________.

ans : optiond
a) Safe working methods
b) Use of safety devices
d) All of the above
#______ is not an effect of accident on family.

ans : optiona
a) Loss of production
b) Hospitalization
c) Feeling of insecurity
d) Loss of earning member
#_______ is an effect of accident on worker?

ans : optiona
a) Loss of skills
b) Loss of property
c) Damage to machinery
d) Wastage of material
#_________ is not a cause of accident due to unsafe working condition ?

ans : optiona
a) Lack of safety awareness
b) slippery floor
c) Suffocation at work
d) Poor electrification
#Issue of work permit means _________.

ans : optiona
a) Worker can go to the site for work
b) Worker is not permitted to work at the site
c) Worker should leave the work site
d) None of above
#Safety management is a branch of management ________________.

ans : optiona
a) To control hazards in industry
b) To provide comfort in industry
c) To improve efficiency in industry
d) All of the above
#Work that can lead to fire, needs a ______________.

ans : optionb
a) Cold work permit
b) Hot work permit
c) Emergency permit
d) All of the above
#Selection of PPE depends on _____________.

ans : optionb
a) employee demand
b) pocess and body exposure
c) environmental conditions
d) All of the above
#In order to avoid accidents, a worker must be ___________.

ans : optiond
a) Disciplined
b) Mentally stable
c) trained
d) All of the above
#---------- is a cause of accident?

ans : optiona
a) unstable mental condition
b) Adequate lighting
c) lack of knowledge of laws
d) All of the above
#____________ is an example of indirect cost of accident .

ans : optionb
a) Compensation paid to worker
b) Cost of time lost
c) Money paid for treatment of worker
d) All of above
#In case of occurrence of fire an employee should_____________.

ans : optiona
a) Safely reach to the predetermined safe area
b) Wait for supervisor’s instructions
c) Help other employees
d) Run randomly out of the building
#Safety devices are used in industry for ___________.

ans : optionb
a) Increasing production
b) Avoiding accidents
c) Providing comfort
d) All of the above
#While working on a grinding machine ___________.

ans : optiona
a) wear gloves and safety goggles
b) wear gloves and helmet
c) wear helmet and goggles
d) wear shoes
#The cranes must be fitted with _______ for safe material handling..
ans : optionb
a) Ropes
b) Interlocks and limit switches
c) Wires
d) All of the above
#While working around work station having moving and rotary parts, the protective cloths used shall be
____________.
ans : optiona
a) Tightly fit
b) Loose fit
c) White in colour
#Burn hazard must certainly be due to presence of ___________.

ans : optionb
a) Electrical shock
b) Fire
c) Explosion of boiler
d) Improper use of tool
#Safety equipement shall be decided _________.

ans : optiona
a) as per type of work and body exposure
b) according to habit of worker
c) according to availability
#---------is not a safety preventive measure

ans : optionc
a) Proper selection of worker
b) Identifying accident prone areas
c) development of work station
d) Safety programmes
#_________ type of accidents shall be reported to the management .

ans : optiond
a) Only serious accidents
b) Major accidents
c) Which causes damage of machines
d) All accidents
#Long form of PPE is ____________.

ans : optiona
a) Personal protective equipements
b) Power pipeline ends
c) Pressure pipeline ends
d) All of the above
#Safety management is needed for ___________.

ans : optionc
a) Increasing production
b) Improving efficiency
c) Managing workplace safely
#Personal protective equipment are _____________.

ans : optiona
a) Barrier between hazard and person
b) Carrier between hazard and person
c) Promotor of hazards
d) All of the above
#The protection of health and safety of employees comes under ____________.
ans : optionb
a) Welfare of employees
b) Safety management system
c) Bonus to employees
d) Management information system
#_________ activity not require a work permit ?

ans : optiond
a) Hot work
b) Excavation
c) Radiography
d) Videography
#Confined space is a ____________.

ans : optiona
a) Small and enclosed area
b) Open space
c) Auditorium
d) Vaccum
#Safety audit means to _____________.

ans : optiona
a) Identify unsafe conditions and unsafe act
b) Decide what to do after accident
c) Calculate number of accidents occurred in year
d) All of the above
#Safety policies are framed to_______________.

ans : optiond
a) Provide Safe working contions to employees
b) Comply with legal obligations
c) Minimize accidents
d) All of the above
#Maintenance in hazardous area should not be started without-----------------------

ans : optionc
a) having food
b) enough tools
c) work permit
#The list of Dos and Don’ts at the work station are the ____________.
ans : optiond
a) Rules to be followed
b) Safety symbols
c) Work permits
d) safety guidelines
#Ensuring fire alarm system back to normal operating condition shall be done _______________.
ans : optionc
a) Before a fire drill
b) During a fire drill
c) After a fire drill
d) after a work permit
#Paper and clothes are: _____________.
ans : optiona
a) Flammable solid materials
b) Flammable liquid materials
c) Flammable gas materials
d) All of the above
#Objective of fire drill is to ___________.

ans : optionb
a) Avoide fire in industry
b) Practice how to behave in case of emergency
c) Carry repairs in fire equipements
d) All of above
#Accident affects ___________.

ans : optiond
a) Worker
b) Management
c) Industry
d) All of the above
#Chemical leakage, poor electrification, weak machine foundations are the causes of accidents due to
____________.
ans : optionc
a) worker
b) nature
c) unsafe working condition
d) All of the above
#__________ is one of the causes of accident due to worker.

ans : optiona
a) Lack of Confidence
b) Poor house keeping
c) Poor illumination
d) All of above
#____________ is not an effect of accident on employee.

ans : optiona
a) Loss of machinery
b) Injury to body
c) Loss of skill
d) Loss of confidence
#Equipment used for safety are: ___________.

ans : optionb
a) Mobile, helmet, safety shoes
b) Helmet, safety shoes, goggle
c) Goggle, mobile, safety shoes
d) None of above
#Safety management is a department for ___________.

ans : optionb
a) Designing policies about safe marketing
b) Designing policies to avoide accidents
c) Designing policies to increase production
d) All of the above
#Which element are necessory to start fire?

ans : optiond
a) Fuel
b) Oxygen
c) heat
d) All of the above
#Fire drill shall be done in fire prone area__________.

ans : optionc
a) Once in a week
b) Everyday
c) Once in a quarter
d) Once in an year
#___________ is responsible for accident due to unsafe workplace.

ans : optiona
a) The management
b) Natural
c) The worker
d) All of the above
#___________ is not an effect of accident on industry.

ans : optionc
a) Loss of property
b) Financial loss due to compensation to be paid to the workers
c) Injury to the worker
d) Stoppage of production
#_________ is not a natural cause of accident.

ans : optionc
a) Cyclon
b) Earthquake
c) Poor housekeeping
d) Flood
#Fire drill is carried out to __________.

ans : optionc
a) start fire in the furnace
b) Cease the fire
c) practice evacuating buildings in case of emergency
d) All of above
#: ___________ is a natural cause of accident.

ans : optiond
a) Earthquake
b) Floods
c) Cyclone
d) All of the above
#Which preventive measure industry should take to avoid accidents?

ans : optiond
a) Safety provisions
b) safety devices
d) All of the above
#Fatal accident results in ______________.

ans : optiona
a) Death of an employee
b) Minor injury
c) Temporary disability
d) All of above
#Safety management concentrates on __________.

ans : optionb
a) Expecting accidents
b) Avoiding accidents
c) Promoting accidents
d) None of above
#Fire involving gases is of type________.

ans : optionc
a) Fire class A
b) Fire class B
c) Fire class E
d) Fire class D
#Using a tool without proper sharpening is an example of ___________.

ans : optionb
a) Unsafe act
b) Unsafe working condition
c) Natural cause of accident
d) All of the bove
#Presence of poisonous gas may be a cause of accident in case of ________accident.

ans : optionb
a) Construction
b) Mining
c) Industrial plants
d) All of the above
#Under occupational health the employer is responsible for providing a _____

ans : optiona
a) Safe workplace
b) Land
c) Insurance
d) purified water
#Unsafe physical condition refers to -------------

ans : optiond
a) Improper guard to rorating parts
b) Insufficient illumination
c) Improper ventilation
d) All of the above
#Safety training includes _____________.

ans : optiond
a) Emergency information
b) Safety procedure and PPE
c) Area hazards and safety communication
d) All of above
#Safety management using software system helps to ____________safety related data, enhance
communication and sharing of appropriate data among supervisors, managers and medical staff.
ans : optiond
a) Record
b) Manage
c) Analyze
d) All of above
#Safety standards focus on _________________.

ans : optiond
a) Mechanical Hazards
b) Chemical hazards
c) Toxic substances
d) All of the above
#Objective of safety management is to ______.

ans : optionc
a) Ensure quantity of jobs
b) Decrease production
c) Prevent accident
d) All of the above
#During fire drill_________

1. Communicate evacuation route to people
2. create an inhouse safety committee
ans : optionc
a) only 1 is correct
b) only 2 is correct
c) both are correct
d) Both are wrong
#After the fire drill, supervisor has to________.

ans : optiond
a) Record the evacuation time
b) Reset the fire alarm
c) Ensure fire alarm to back in operating condition
d) All of the above
#General safety norms include____________.

ans : optiona
a) Head protection
b) Minimum wages
c) Proper selection of worker
d) Skill development
#Promoting safety awareness does not consist of the following _________.

ans : optionc
a) Safety training programmes
b) Display of banners
c) Fencing of rotary and moving parts
d) Organizing seminars on safety
#lack of concentration is the cause of accident due to ______.

ans : optiond
a) Management
b) Unsafe working conditions
c) Natural couse
d) Worker
#Unsafe working conditions :_______.

ans : optiond
a) Poor workplace layout
b) poor illumination
c) bad house keeping
d) all of the above
#Effect of accident on Industry is _________.

ans : optionb
a) Faith of workers get disturbed
b) Stoppage of production
c) Loss of earning member
d) Loss of skill
#SOP for an activity is prepared by -----------------

ans : optiond
a) Supplier of machine
b) worker
c) customer
d) Plant manager
#Example of Chemical Hazards___________.

ans : optiond
a) Acid
b) Nitrogen gas
c) Hydrogen Sulphide
d) all of the above
#Proper storage of flammable liquids prevents_____.

ans : optionc
a) Thermal hazards
b) Chemical hazards
c) Fire hazards
d) Electrical hazards
#During a fire drill, supervisor has to monitor__________.

ans : optiond
a) Closure of the doors after exiting rooms
b) Assembly at the designated muster point
c) Safe evacuation of all individuals
d) All of the above
#Safety management system ensures --------- compliances from all location.

ans : optionb
a) decentralized
b) centralized
c) local
d) distributed
#_________ can be considered as an unsafe act.

ans : optiond
a) Unsafe speeds
b) Not using safety devices
c) Adopting unsafe procedures
d) All of the above
#Causes of accident due to worker does not include ____ from following options
ans : optionb
a) Lack of concentration
b) Poor housekeeping
c) Mischievous behavior
d) Overconfidence
#Following is not included in the cause of accident due to management?

ans : optiond
a) Faulty equipment
b) Untrained workers
c) Bad construction of plant
d) Bad habits of worker
#The responsibility of any accident lies with _____

ans : optiond
a) Worker
b) Management
c) Working conditions
d) All of the above
#______ is responsible for unguarded moving parts.

ans : optionc
a) Workers
b) Government
c) Management
d) Machinery
#________ is not included in the causes of accidents due to unsafe working conditions.
ans : optiona
a) Tendency to show off
b) Suffocation at work
c) Irregular floor heights
d) Chemical leakages
#causes of accidents due to nature does not include ____ from following options
ans : optiona
a) Gas leakage
b) Floods
c) Heavy rains
d) Temperature strokes
#accidents can directly or indirectly affect ____

ans : optiond
a) Employee
b) Industry
c) Family of worker
d) All of the above
#A preventive measure an industry should adopt to avoid accidents is ______

ans : optiond
a) Safety provisions
b) Safety training of workers
c) Use of safety devices
d) All of the above
#An accident that disables the affected worker forever is a :-----------------------------

ans : optionc
a) Temporary accident
b) Internal accident
c) Permanant accident
d) Fatal accident
#_______ occurs in fatal accident?

ans : optionb
a) Hospitalization
b) Death
c) Disablement
d) Fractures
#If affected worker is not recovered within 48 hours, then the type of accident is termed as ____
ans : optionc
a) Minor
b) Major
c) Reportable
d) Fatal
#_______ is not the effect of accident on worker.

ans : optionb
a) Injury to body
b) Production stoppage
c) Loss of job
d) Financial loss
#immediate cause of accident does not involve _____

ans : optionc
a) Unsafe act
b) Unsafe condition
c) Physical condition of the person
d) Fire
#Floods, earthquakes, and tsunami are causes of accidents due to __________.

ans : optiond
a) workers
b) management
c) working place
d) natural disasters
#the cause accidents due to dangerous machines does not involve ____
ans : optionc
a) Boiler
b) Prime movers
c) Unsafe clothing
d) Transmission System
#An example of wrong layout or design of working place... :__________.

ans : optionb
a) short circuit
b) Congestion
c) Oily or greasy floors
d) All of the above
#House-keeping refers to --------------

ans : optiond
a) Safe material handling
b) Personal protection devices
c) Safe activities in the organization
d) Neatness and cleanliness
#Safety management deals with :__________.

ans : optiond
a) Loss of life
b) Personal injury
c) Damage to the equipment
d) Prevention of an accident
#Get the odd one out with respect to saftey equipment

ans : optiond
a) Hand gloves
b) Helmet
c) Goggle
d) Pullover
#An accident is ________ event.

ans : optionc
a) unplanned
b) undesired
c) both A & B
d) none of above
#In a minor accident, the affected worker is recovered within ___________.

ans : optiona
a) 48 hrs
b) 06 months
c) 01 week
d) 01 year
#Management is responsible for ___________.

ans : optiond
a) Overtime work
b) Fear of accident
c) Lack of confidence
d) Unguarded moving parts
#The cause of accident due to unsafe working conditions: _____________.

ans : optiond
a) Chemical leakages
b) Suffocation at work
c) Irregular floor heights
d) All of the above
#_________ is a cause of accident due to worker.

ans : optionb
a) Floods
b) Untrained workers
c) Poor house keeping
d) Poor electrification
#The direct and indirect effect due to an accident can be seen on ____
ans : optiond
a) Worker
b) Industry
c) Family of worker
d) All of the above
#________ is a cause of accident due to management.

ans : optionb
a) Lack of concentration
b) Poor house keeping
c) Mischievous behavior
d) Over confidence
#Internal accident means an ____________.

ans : optionb
a) Accident in the premises of the company
b) Injury without showing external signs on body
c) both A & B are correct
d) False injury
#Example of Fire Hazards are: ___________.

ans : optiond
a) Smoking
b) Overloading power sockets
c) Faulty electrical equipements
d) All of the above
#Faulty electrical equipements may cause ___________.

ans : optiond
a) Fire hazard
b) Industrial accidents
c) Loss of property
d) All of the above
#Which class of fire extinguishers is needed in ordinary combustible material, such as wood, cloth,paper,
rubber and many plastics.
ans : optionc
a) Class C
b) Class B
c) Class A
d) Class D
#Before doing fire drill operation,communication should be established with ____________.
ans : optionb
a) Fire commander
b) Fire marshal
c) Fire superintendent
d) Fire inspector
#The fire triangle does not include--------------

ans : optiona
a) Temperature
b) Fuel
c) Oxygen
d) Heat
#To give practice of evacuation in emergency -------------- is done.

ans : optionb
a) Fire grill
b) Fire drill
c) Fire fight
d) Fire awareness
#Documented format that authorizes specified people to work under conditions is a

ans : optionb
a) Work License
b) Work permit
c) Work authority
d) Work Order
#A document that sets out the logical sequence of steps to perform an activity is known as -----------------
ans : optionc
a) Safe operating practice
b) Sound operating practice
c) Safe operating processdure
d) Simple operating practice
#Work permit sets out the ------- required to be taken to do work safely under---------
ans : optiond
a) Risk, permission
b) Function, labor law
c) Process, higher authority
d) Precaution, risk management
#Work permit is given at ____

ans : optionb
a) Routine activities
b) High risk areas
c) Low risk areas
d) All of the above
#Work permit is essentially obtained at __________.

ans : optiond
a) High voltage work
b) Electrical trouble shooting
c) High Pressure testing
d) All of the above
#Work permit is not required in case of ____________.

ans : optionb
a) Complex machinery
b) Emergency
c) Work at height
d) Operational pipe lines
#A person authorized to keepworkplace safe is:

ans : optionc
a) Issuer
b) Field operator
c) Responsible person
d) Executer
#Safety management does not ensure

ans : optionb
a) Safe work place
b) Time management
c) Standardization of operation
d) Investigation of accident
#Get the odd one out with respect accident due to workers
ans : optionc
a) Stress in work
b) Lack of confidence
c) Unguarded moving parts
d) Bad habits
#Work permit does not involve following person----------

ans : optionb
a) Field operator
b) software designer
c) Executor
d) Issuer
#Safety procedure includes: ____________.

ans : optiond
a) Safety training
b) Industrial safety
c) safe working conditions
d) All of the above
#The following is an indirect cost of accident ___________.

ans : optionb
a) Medical expenses
b) Cost of lost time of injured worker
c) Compensation paid to worker
d) All of the above
#The following is/are physical hazard agents ______________.

ans : optiond
a) falls
b) electricity
c) inhalation
d) All of the above
#Check list for job safety analysis consist of ____________.

ans : optionb
a) Work area,material, machines, tools
b) Material, machines, tools,men
c) Work area,men, machines, tools
d) Work area,material, men, tools
#__________ is not an accident based on the place of accident.

ans : optiond
a) Construction accident
b) Chemical plant accident
c) Industrial plant accident
d) Laboratory accident
#For household wiring and small units, the following should be used for safety measure ________.
ans : optiona
a) MCB
b) ACB
c) OCB
d) JCB
#____ is generally provided with limit switch to prevent motion beyond preset limit.
ans : optionb
a) Hoist
b) All of the above
c) Conveyors
d) Machine table
#The following are used as safety devices in machines ____________.

ans : optiond
a) emergency stop
b) safety inter locks
c) limit switches
d) All of the above
#Class-A fire consists of fire due to _________.

ans : optionc
a) Transformer
b) Oil
c) Wood
d) Chemical
#Water is used to extinguish _____.

ans : optiona
a) Class-A fire
b) Class-B fire
c) Class-C fire
d) class-D fire
#The following class of fire occurs in electrical equipment ___________.

ans : optionc
a) Class-A fire
b) Class-B fire
c) Class-E fire
d) All of the above
#The following extinguisher is suitable for fire due to cotton

ans : optiona
a) Foam
b) Soda acid
c) Water
d) Dry chemical
#________is best suited for extinguishing oil or flammable liquid fire.

ans : optiona
a) Foam
b) Vaporizing liquid
c) Soda acid
d) Dry chemical
#Purpose of Negative motivation during disciplinary action is to _____

ans : optionb
a) Punish hardly to worker so that he wont do such mistake again
b) Person will improve his performance in future with fear of disciplinary action
c) To threaten the person so that he wont ask for salary increment
d) All of the above
#___of the following is not form of non-verbal communication

ans : optionb
a) posture
b) instant messages
c) nodding
d) body language
#Complex nature of work demands a _______________ span of control.

ans : optionb
a) Wide
b) narrow
c) Flat
d) vast
#______________ span of control can be employed if the organisation and its control system are efficient
and communication is good
ans : optiona
a) Wider
b) Smaller
c) Open
d) Closed
#_____________ refers to the capacity to withstand the losses of key personnel without serious loss to
the effectiveness of the organisation in performing its work.
ans : optionc
a) Availability
b) Productivity
c) Stability
d) Flexibility
#The communication process is said to be completed only when receiver has ___________ the message.
ans : optionb
a) Seen
b) Understood
c) Received
d) Read
#According to this principle ,everything and everyone has specific place in an organisation.
ans : optiona
a) Order
b) Equity
c) Unity
d) Command
#The functional areas of management in an organisation are:

ans : optiona
a) production, marketing and finance
b) production,marketing and communication
c) marketing, finance and communication
d) production, finance and communication
#In a business,which department deals with all employee matters?

ans : optionc
a) Sales
b) Customer services
c) Human resources
d) Communication
#Which of the following is not the functional areas of management?

ans : optiond
a) production management
b) marketing management
c) Personnel management
d) Information management
#Which of the following is not among the levels of management?

ans : optiond
d) Intermediate level management
#Which of the following statement is not true about functional planning?

ans : optionb
a) it is derived from corporate planning
b) its focus on determination of long term objectives
c) It contributes to corporate planning
d) It is undertaken for functions like production, marketing, finance
#The first step in the process of planning is to:

ans : optionb
a) Identify alternatives
b) Setting objectives
c) Selecting alternatives
d) developing planning premises
#The purpose and aim for which the organization is set up is called:
ans : optionb
a) policy
b) objective
c) strategy
d) procedure
#Identify which of the following is not a principle of management.

ans : optionc
a) Equity
b) Stability
c) Span of control
d) Scalar chain
#The type of plan that involves identifying alternative courses of action to be implemented when original
plan is not adequate is called_____.
ans : optiond
a) Tactical Plan
b) strategic Plan
c) Operational Plan
d) Contingency Plan
#Management decisions in an organisation are influenced by-----------

ans : optiond
a) Values
b) Opinions
c) Beliefs and decisions of manager
d) All of the above
#Which of the following statements is true in case of line organization?

ans : optiond
a) The line of authority is not clear
b) Suitable for large organizations only
c) There is lot of confusion
d) There is lack of specialization
#The process of sharing of authority by superior to subordinate is called ----------------

ans : optiond
a) Equity
b) Centralization
c) Responsibility
d) Delegation
#Identify which from the following is not an element of "Directing"?

ans : optionc
a) Leadership
b) Supervision
c) Organizing
d) Motivation
#The type of organizational structure suitable for textile industry is--------------.

ans : optionc
a) Line and staff organization
b) functional organization
c) Line organization
d) Project organization
#The measurement of actual performance and guiding towards the achievement of predetermined goal
means
ans : optiond
a) planning
b) organizing
c) staffing
d) controlling
#Telling people what to do is ___________

ans : optiond
a) Planning
b) Controlling
c) Motivating
d) Directing
#Administration is not influenced by ____

ans : optiona
a) values
b) Decisions of manager
c) government policies
d) personal opinion of manager
#Which of the following is not a part of "controlling" process?

ans : optiond
a) Setting performance standards
b) Measuring performances
c) Taking corrective actions
d) Writing reports
#Ram is working as a supervisor on the shop floor of a certain production company.Which of the following
managerial skills should he compulsorily possess?
ans : optionc
b) Design skills
c) Technical skills
d) Tactical skills
#Which of the following is true regarding Technical and Human skills?

ans : optionc
a) Technical skills and Human skills remain equally important as managers move from lower levels to
higher levels.
b) Technical-skill needs remain necessary and need for Human skills decrease as managers move from
lower levels to higher levels.
c) Human skills remain necessary and Technical - skill can decrease as managers move from lower
levels to higher levels
d) Both Technical- skill and Human- skill needs decrease as managers move from lower levels to higher
levels
#An organization is:

ans : optionc
a) a physical location where people work.
b) a group of people .
c) a intended arrangement of people to achieve specific purpose.
d) making factory but without any specific purpose to acheive
#Which of the following is not a recognized key skill of management?

ans : optionb
b) Writing skills
c) Human skills
d) Technical skills
#If Mr. Ramesh works as a Branch Manager for X firm, he belongs to which level of Management?
ans : optionb
d) Supervisory level management
# "Motivation" is a part of which Management function?

ans : optiond
a) Planning
b) Controlling
c) Organizing
d) Directing
#Strategic plans are:

ans : optiona
a) Long range plans
b) single use plans
c) for lower management levels
d) standing plans
#__________ suggested that standard methodology for doing a work should be adapted and workers
should be motivated with pay according to output.
ans : optiond
a) Elton Mayo
b) Max Weber
c) Henry Fayol
d) F.W.Taylor
#Identify the odd one from the following:

ans : optionc
a) Board of Directors
b) Managing Directors
c) Inspectors
d) General Managers
#Identify the function of management which involves recruiting and appraisal in organizational structure.
ans : optiond
a) Organizing
b) Controlling
c) Planning
d) Staffing
#A manufacturing company has grouped its main functions into marketing, engineering, production and
finance.What kind of organizational structure is adapted by this company?
ans : optionc
a) Departmentalization by product
b) Departmentalization by territory
c) Departmentalization by function
d) Departmentalization by process
#The management principle of Henry Fayol that aims at avoiding the possibility of conflicting orders is
-----------------
ans : optionc
a) Scalar chain
b) Equity
c) Unity of command
d) Esprit de corps
#Creation of demand,customer satisfaction and generation of profits are objectives of:

ans : optiona
a) Marketing management
b) Finance management
c) Production management
d) Human resource management
#______________is not a type of resource in management.

ans : optiond
a) Machine
b) Men
c) Material
d) Motivation
#The procedure of recruitment and selection will depend upon:

ans : optionb
a) state of economy
b) the size of the organization
c) mood of CEO
d) location of company
#Which of the following is not a purpose of Organizational structure?

ans : optiond
a) To coordinate people and resources
b) To organize line of communication
c) To formalize authority
d) To limit worker’s rights
#Name the type of organization shown in figure.

ans : optiona
a) Line organization
b) Staff organization
c) Line and staff organization
d) All of the above
#In which type of organizational structure, foremen and workers receive orders and instructions from
many specialists ?
ans : optionb
d) All of the above
#Which type of organization structure is preferred in automobile industry?

ans : optiond
c) project organization
d) Line and staff organization
#The process of dividing work and then grouping them into units and sub units for the purpose of
administration is called:
ans : optionc
a) Committee
b) Planning
c) Departmentation
d) All of the above
#An adult according to factory Act is .....................

ans : optiona
a) A person who has completed eighteen years of age.
b) A person who has completed seventeen years of age.
c) A person who has completed fifteen years of age.
d) A person who has completed sixteen years of age.
#According to provisions of Factory Act, provision of Canteen becomes necessary in the factory when the
number of ordinarily employed workers is more than ...................
ans : optionb
a) 100
b) 250
c) 200
d) 150
#According to Factory Act, the working women in factory can avail the facility of Creches for their children
with age below ................. years.
ans : optionc
a) Three
b) Two
c) Six
d) four
#----------- Factory provision provides for the constitution of "Site Appraisal Committee" .
ans : optionb
a) Welfare
b) Provision relating to Hazardous Processes
c) Health
d) performance apprasial
#--------provision of Factory Act provides for "Artificial Humidification"?

ans : optiona
a) Health
b) Welfare
c) Safety
d) All of A, B & C
#The ceiling of number of working hours per week for adult worker according to Factory Act is ...........
hours.
ans : optionb
a) Thirty Six
b) Forty Eight
c) Fifty Six
d) Forty five
#According to provision of working hours of Factory Act, the interval for rest after continuous work of not
more than five hours is ............... minutes.
ans : optiond
a) Thirty minutes
b) half an hour
c) Fifteen minutes
d) Both A and B
#The age of young person according to Factory Act lies between ....................... years.
ans : optionb
a) Ten to Fourteen
b) Fourteen to Eighteen
c) Eighteen to Twenty
d) Twenty to Twenty one
#According to Factory Act, the young person working in factory has to carry ........................ during
working.
ans : optionb
a) Birth Certificate
b) Token with reference of fitness certificate
c) Certificate of safety
d) fitness and docmicle certificate
#A Factory ordinarily employs 165 employees out of which twelve are women. Select the correct welfare
provisions according to factory act from the following options
.
ans : optiona
a) Rest room/lunch room is needed
b) A canteen for employees is needed.
c) Creche is needed
d) All of A, B & C
#Select the correct form of Light at work place in an industry as per health provision of factory act from
the following options
.
ans : optiond
a) Fluoroscent light
b) Light without eye straining shadows
c) Lighting free from glare
d) Both B & C
#In a factory, lubrication of prime mover part is needed. ---------- among the following are not permitted for
this work?
ans : optiond
a) Employee who is a young person
b) Women employee
c) None of A & B
d) Both A & B
#An underground work place employs a cage lowered and lifted by hoist.. Which of the following is the
correct frequency for thorough examination of the hoist mechanism by Chief factory inspector?
ans : optionc
a) Three Months
b) Twelve months
c) Six months
d) Four months
#_____________ skill is the ability to inspire people to do what the manager wants to do.
ans : optionb
a) Organisational
b) Motivating
c) Decision making
d) Technical
#In the management activity levels, ______ level includes R&D managers , superintendents, branch
managers etc
ans : optiond
a) Top
b) Lower
c) Upper
d) Middle
#Which of the following function comes under top level management?

ans : optionc
a) To cooperate to run the organisation smoothly
b) Assigning duties directly to the workers
c) responsiblity towards shareholders
d) Direct supervision of workers and their work
#______________ management includes economic forecasting, costing, accounting.

ans : optiona
a) Financial
b) Purchase
c) Personnel
d) Production
#Conceptual skills are very essensial in _________ Executive positions, whereas Technical skills are
essential for __________ level management.
ans : optionc
a) Middle, Top
b) Lower, Middle
c) Top, Lower
d) Lower, Top
#Management is an ____________ as well as _________

ans : optiona
a) Art, Science
b) Idea, Science
c) Objective, Society
d) Union, Society
#_____________ function comes under lower level mangement.

ans : optionc
a) Establishment of organization
b) Establishing the policies
c) Developing and improving work methods and operations
d) Setting basic goals and objectives
#____________ is the advantage of line and staff organization.

ans : optiond
a) It encourages dictatorial way of working
b) It is limited to very small concerns
c) Product cost will increase because of high salaries
d) Less wastage of material, man and machine hours
#In the line and staff organization, the line executives are marked ___________ where as staff executives
are placed _________
ans : optiond
a) Horizontally, Vertically
b) Horizontally, Diagonally
c) Diagonally, Vertically
d) Vertically, Horizontally
#The authority flows from the works manager to superintendent to foreman and then to worker in _
organisation
ans : optiona
a) Line
b) Line and staff
c) Functional
d) Project
#In the organization, ________________ empowers the superior to make a subordinate to do the work
ans : optionb
a) Policies
b) Authority
c) Employment
d) Finance
#Identify the type of organization shown in figure.

ans : optionc
#Identify the type of organization shown in figure.

ans : optionb
#Which of the following functional areas of management is also called operations management?
ans : optionc
a) Finance management
b) marketing management
c) production management
d) human resource management
#Which of the following is not an objective of production management?
ans : optiond
a) maintain right quality
b) produce right quantity
c) balance right manufacturing cost
d) capital budgeting
#The relationship between the positions in a company and its employees can be determined from
------------
ans : optionb
a) Organisation chart
b) Organization structure
c) Procedure manual
d) mission statement
#Which of the following statements is not correct with respect to functional organization ?
ans : optionb
a) Specialists give expert advice to workers.
b) Discipline is of the highest order.
c) Quality of work is improved.
d) Each worker receives instructions from different supervisors.
#Human resource management does not involve:

ans : optionb
a) Recruitment and Employee’s welfare
b) cost control and cost accounting
c) selection
d) training
#A supervisor is teaching an employee to use an equipment safely.Which of the following skills is very
important for the supervisor?
ans : optiona
a) Technical skills
c) Strategic skills
d) Design skills
#Which level of management makes decisions about activities like acquiring other companies,investing in
research and development and building new plants?
ans : optionb
a) Middle level management
b) Top level management
c) Supervisory level management
d) All of the above
#A manager is assigning tasks to his employees and granting them the authority to get the tasks
completed.Which managerial function is he performing?
ans : optionc
a) leading
b) controlling
c) organizing
d) staffing
#Organizational development is an example of which type of planning?

ans : optionb
a) Operational planning
b) Strategic planning
c) Contingency planning
d) Tactic planning
#According to Factory Act, a worker is entitled for over time under which of the following cases?
ans : optiond
a) Working more than nine hours a day
b) Working more than 48 hours a week
c) Working more than 42 hours a week
d) Both of A & B
#Select the correct time slot in which women employee can be employed under normal conditions
according to provisions of Factory Act.
ans : optionb
a) Any of the three shifts
b) Any shift between 6.00 a m to 7.00 p m
c) 7.PM to 6.AM
d) 8.00 PM to 8.00AM
#The duty of works committee in Industrial disputes Act is to ................................

ans : optionb
a) Finalize the work procedures in the factory
b) To promote good relations between Employer and workmen
c) Both of A & B
#The conciliation officers appointed as per the provisions of Industrial disputes act have the duty of
.....................................
ans : optionc
a) Inspecting Accident site in Factory
b) Holding court inside Factory
c) Mediating in and promoting settlement of disputes
d) all of the above
#The members on board of conciliation set up under the provisions of Industrial disputes Act
are..................
ans : optionc
a) Independent member appointed by Labour court
b) Independent member appointed by Industrial tribunal
c) Members recommended by parties in dispute
#Labour court constituted under the provision of industrial dispute Act adjudicates industrial disputes
listed under .............................
ans : optiond
a) Fifth Schedule
b) Sixth Schedule
c) Third Schedule
d) Second Schedule
#The Industrial Tribunal constituted as per the provision of Industrial Disputes Act has Jurisdiction over
the disputes falling under ..............................
ans : optionc
a) The third schedule only
b) The second schedule only
c) Either second or third schedule
d) all of the above
#According to Industrial disputes Act, which of the following is an authority under Industrial Disputes Act-
ans : optiond
a) board of directors
b) Six Sigma
c) HR department
d) Tribunal
#According to Industrial disputes Act, an award in regard to an industrial dispute has to be enforced within
a maximum time limit of .............................days.
ans : optiona
a) Three hundred sixty five
b) Thirty
c) One hundred Eighty
d) Three hundred
#Identify the unfair labour practice happening in the industry from the following;
ans : optionc
a) Lock out of factory
b) Lay off of worker
c) Employer taking active interest in organising trade union of workmen
d) the contract of employement is in suspended animation.
#An electrician after an accident at work place gets permanent total disablement due to injury to perform
the duties of electrician . The award of compensation Under this category, will be-
ans : optiona
a) an amount equal to 50%of the monthly wages of the injured employee,multiplied by the relevant
factor,or an amount RS.24,000,whichever is more
b) an amount equal to 45%of the monthly wages of the injured employee,multiplied by the relevant
c) an amount equal to 50%of the monthly wages of the injured employee,multiplied by the relevant
d) an amount equal to 50%of the monthly wages of the injured employee,
#A minor according to Workmen Compensation Act is similiar to which of the following identity of Factory
Act?
ans : optionc
a) Adolescent
b) Young person
c) child
d) adult
#How much compensation is due in case of an accident in a factory resulting in total disablement of
worker for two days?
ans : optionb
a) Two month wage
b) No compensation other than medical expenses and paid leave
c) Two years wage
d) Only medical expenses
#The authority to settle workmen compensation issues as per the provision of workmen compensation Act
is ......................................
ans : optionc
a) Presiding Officer
b) Factory Inspector
c) Commissioner of Work men’s compensation
d) Factory Head
#In case of any appeal against an order by commissioner of Workmen compensation Act, the party has to
approach ...............................
ans : optiond
a) Sessions Court
b) Labour Court
c) National Tribunal
d) High Court
#Complete deafness due to injury in an accident deprives the workmen of ................................

ans : optionc
a) 80% earning capacity
b) 50% earning capacity
c) 100% earning capacity
d) 75% earning capacity
#According to provision of workmen compensation Act,the a claim for compensation must be made within
aperiod of----- from the occurrence of an accident.
ans : optiona
a) 2 year
b) eighteen months
c) six months
d) 1 year
#Schedule III of workmen compensation Act enlists ......................................

ans : optionb
a) Temporary injuries
b) Occupational Diseases
c) None of A & B
d) Both of A & B
#-------- is not included in the wage of the employee as per the Wages Act ?
ans : optiond
a) House rent allowance
b) Employer contribution to pension fund
c) Traveling allowance
d) Both B & C
#Minimum Wage comprises of ----- components.

ans : optionb
a) Five
b) Three
c) Two
d) Four
#There are-----no of causes listed under Industrial Disputes Act.

ans : optionb
a) Six
b) Seven
c) Three
d) four
#Adherence to the provisions of minimum wages Act is verified by .............................

ans : optionb
a) Labour Commissioner
b) Factory Inspector
c) Both of A & B
d) Law Officer
#In case it is noticed during factory inspection that the drinking water facility is located very close to wash
rooms, then the factory has defaulted under which of the following provision of Factory Act?
ans : optiona
a) Health
b) Safety
c) Welfare
d) Working Hours
#A factory consisting of 162 employees .The workers after working for four hours, break for lunch. They
assemble at the open space in shop floor and eat their lunch. In the above narrative, which of the welfare
provision of Factory Act is violated?
ans : optionb
a) Canteen facility as workers eat at work place.
b) Shelter / Rest room facility as workers eat at work place
c) Both of A & B
d) None of A & B
#Lunch break is provided after four hours of work in a factory and the workers are instructed to report
back to work in twenty minutes for the post lunch session. In the above narrative, which provision of
Factory Act is violated?
ans : optionc
a) Welfare
b) Health
c) Working Hours
d) None of A,B & C
#Manpower planning is the----------function

ans : optionc
a) low level
b) operational
c) strategic
d) high level
#An employee retired from a factory has a dispute with the management regarding his gratuity amount.
Which authority he has to approach for steelement of the issue?
ans : optionb
a) Labour Court
b) Industrial tribunal
c) factory commissioner
d) all of the above
#An employer is active in the trade union activities. The employer transfers him to another location of the
factory with an intention of distancing him from the trade union. Identify the provisions of Industrial dispute
Act applicable.
ans : optionc
a) Retrenchment
b) Strikes
c) Unfair Labour Practices
d) all of the above
#A worker while carrying out his work in a factory meets with an accident resulting in the loss of his thumb
in his right hand. According to the provisions of workmen compensation Act, the injury to the worker can
be classified as .....................................
ans : optionc
a) Permanent Total disablement
b) Temporary total disablement
c) Temporary partial disablement
d) Permanent partial disablement
#A worker of a maintenance contractor engaged in servicing of exhaust fans in the shop floor meets with
an accident and is totally disabled temporarily. According to provisions of Workmen compensation Act, is
the employer of the factory is liable for compensation to the maintenance worker?
ans : optionc
a) No, as he is from the contractor’s employee
b) Yes, as he is working in the place of work
c) No, as the work performed is not regular work of factory
d) Both of A & C
#A worker in a factory has eight hours of work in an ordinary day of work. However, on a particular day,
the worker finished the work assigned to him in six hours and leaves the work place as no further work
was assigned. Is the worker eligible for full day wage?
ans : optionc
a) No, ashea has not worked for eight hours
b) No, he left work place early.
c) Yes, as employer did not assign him sufficient work
d) Yes, has worked for 8 hours
#A worker in a factory works as skilled employee for half day and semi skilled employee for rest of the
day as per the requirement of work place. Which of the following wage can be correct for the worker?
ans : optiond
a) Wage of semi skilled worker for the whole day
b) Wage of skilled worker for the three fourth day
c) Wage of skilled worker for half day and wage of semi skilled worker for remaining half day
d) Wage of skilled worker for full day and wage of semi skilled worker for remaining full day
#This is a narrative about a factory having 300 workers out of which 70 are women. The workers have to
bring their lunch as there is no canteen facility. One woman has a son aged 12 years and she has
requested for permission to accommodate him in Creche after his school hours. Her request is rejected.
Identify the provisions of Factory Act that are violated.
ans : optionb
a) Safety and Health
b) Welfare with respect of canteen
c) Welfare in respect of Canteen and Creche
d) All of the above
#Select the correct match of Provision with its corresponding condition from the following;
ans : optiona
a) Health - Ventilation, Safety - Protection to eyes
b) Welfare- Fire protection, Safety- Exposure to toxic substance
c) None of A & B
d) Both of A & B
#The manufacturing process in a factory involves large number of risky operations. The number of
workers in the factory is six hundred forty six. Is there a necessity for the appointment of a safety Officers
in the Factory.
ans : optionb
a) Not necessary as the number of employees is less than Thousand
b) Absloutely necessary as the process involves risky procedures.
c) Not necessary as individual process have safety measures
d) Can not decide as data is insufficient.
#A factory undertakes manufacturing process classified under the hazardous. Identify the condition under
provisions of Factory Act is applicable to the factory?
ans : optiond
a) Site appraisal Committee appointment
b) Compulsory disclosure of information by the occupier.
c) Factory appraisal Committee appointment
d) Both of A & B
#Calculate the available leave with wage as balance of a worker from the following data. He has worked
240 days per year for four consecutive years. He has availed 14 days of leave with wage during the four
years of his service.
ans : optionb
a) 48 Days
b) 34 days
c) 24days
d) 40 days
#Identify the correct statement applicable to the narrative below:

"A worker working in a factory having 45 workers has a grievance to be addressed. He approached the
grievance redressal cell in the factory with his complaint. The grievance redressal committee gave its
decision in three weeks. However, the employee was not satisfied by the decision and approached the
employer who disposed off the grievance after five weeks."
ans : optionc
a) There is no provision like this, the employee has to approach Labour court.
b) The process of grievance redressal is perfectly alright.
c) The employer has delayed his decision
d) The grievance redressal cell has delayed its decision
#A factory employing about 50 workers continuously for more than one year is facing slow down. In view
of the situation, the factory lays off the workers for a period of 15 days after which the factory is expecting
fresh orders after 15 days. In this situation, the workers of the factory are liable to .........................
ans : optionb
a) Full salary for the entire fifteen days of lay off
b) Half of total wage they were paid before lay off
c) No wage is payable as they are going to be joined shortly
d) The lay of period will be treated as leave with pay
#A worker in a factory having continuous service of more than one year is laid off by the management as
he was slowing down production as per directives of trade union instructions. Is the worker liable for lay
off compensation?
ans : optionb
a) Yes, half of his total wage before lay off
b) No, as he is part of strike.
c) The worker isnot to be laid off at all
d) Yes, as he is part of strike
#Select the appropriate condition for retrenchment of worker in an organisation with more than one year
continuous service.
ans : optiond
a) Notice for retrenchment in prescribed manner is served as per Government guidelines
b) Worker is paid reternchment compensation.
c) Retrenchment notice period has expired and the worker is paid for the notice period.
d) All of the above
#The situation that can be classified as unfair labour practice in the industry is-
ans : optiond
a) Wrongful dismissal of worker
b) Not paying Allowances due
c) Establishing management sponsored trade union.
d) All of A, B & C
#In case of death of a worker in a factory, who among the following are eligible as dependent to receive
the compensation?
ans : optionc
a) Widowed Mother of worker
b) Widow of worker
c) Both of A & B
d) married daughter of worker
#In case of death of a worker in a factory, the amount of compensation to the dependent of worker is
calculated by which of the following method?
ans : optiona
a) Forty percent of monthly wage of worker multiplied by relevant factor
b) Fifty percent of monthly wage of worker multiplied by relevant factor
c) Monthly wage of worker multiplied by relevant factor
d) Yearly wage of worker multiplied by relevant factor
#Select the correct fact from the following in relation to the relevant factor used for calculating amount of
compensation using the monthly wage.
ans : optiona
a) The relevant factor decreases with the age of dead / injured worker
b) The relevant factor increases with the age of dead / injured worker
c) The relevant factor remains same with the age of dead / injured worker
d) Decreases with the monthly wage of the worker
#In order to calculate the compensation amount of a worker injured permanently with total disablement,
select the correct methodology from the following.
ans : optionc
a) Forty percent of monthly wage of worker multiplied by relevant factor
b) complete monthly wage of worker multiplied by relevant factor
c) Fifty percent of monthly wage of worker multiplied by relevant factor
d) Forty percent of monthly wage of worker multiplied by relevant factor
#The award by commissioner appointed as per the provision of Workmen compensation Act has divided
the compensation among the number of dependents. Some of the dependents are not satisfied with the
division. Suggest the authority for appeal against the compensation award.
ans : optionc
a) Industrial tribunal
b) Labour court
c) High court
d) Supreme court
#--------------- is correct to decide the compensation claim by the family of dead worker. The worker died
on account of fall from high platform as he had not fastened safety belt.
ans : optionc
a) Pay compensation equal to forty percent of monthly wage of worker multiplied by relevant factor.
b) Pay compensation equal to fifty percent of monthly wage of worker multiplied by relevant factor.
c) Pay no compensation to the worker as he disregarded safety tools provided to him
d) all of the above
#Separate out the injury which does not come under permanent total disablement from the following.
ans : optionb
a) Loss of both hands
b) Amputation through Shoulder joint
c) Loss of a hand and foot
d) Both of B & C
#Suggest the factor which controls the compensation amount for a worker in case of permanent
disablement which is not total.
ans : optionb
a) Loss of limbs
b) Percentage loss of earning capacity
c) Loss of fingers
d) Both A and B
#Choose the correct option

among the following arranging the injuries in the descending order of the percentage loss of earning
capacity is ....................................
ans : optiond
a) Loss of thumb - Loss of four fingers in one hand- Loss of all toes in one leg- Loss of one eye
b) Loss of one eye- loss of thumb- Loss of four fingers in one hand - loss of all toes in one leg
c) Loss of all toes in one leg - Loss of four fingers in one hand - Loss of one eye - Loss of thumb
d) Loss of four fingers in one hand - Loss of one eye - Loss of thumb - Loss of all toes in one leg.
#Frequent revision of the pay is necessary in which of the following wage component?
ans : optiona
a) Variable Dearness Allowance (VDA)
b) House rent allowance (HRA)
c) Basic wage
d) all of the above
#According to Maslows need hierarchy theory which of the following are not higher level needs
ans : optiond
a) self actualization needs
b) social and belongness needs
c) social esteem needs
d) physiological needs
#As per Maslows need hierarchy theory, Physiological needs and security needs are ____
ans : optiona
a) lower level needs
b) middle level needs
c) higher level needs
d) all of the above
#Material requisition form is used to
ans : optionb
a) supply material to workstation
b) procure material from supplier
c) keep record of material received
d) All of the above
#The standard form to keep material received report is

ans : optionc
a) material requisition form
b) Raw material inter-processing form
c) raw material received report
d) job description
#Which of the following type of form helps to maintain sufficient level of inventory for continuous
production?
ans : optiond
a) job description
b) machine planning
c) issue of tools
d) raw material inter-processing form
#Job description form prepared by the supervisor will give _____

ans : optiona
a) the detail idea about the job to be performed
b) the number of worker required
c) the tools required
d) machines to be used
#______ of the following is not a part of motivation for any emplyoee.

ans : optiona
a) verbal and non verbal motivation
b) Positive and negative motivation
c) monetary and non-monetary motivation
#Allotment of task to the individual in the plant is done by---

ans : optionb
a) production manager
b) supervisor
c) CEO
d) plant manager
#These factors which affects the workers motivation

ans : optionc
a) Attitude
b) Interest
c) both A &B
d) none of above
#______of the following is not an example of positive motivation

ans : optionc
a) bonus
b) salary
c) disciplinary action
d) promotion
#find odd thing out with respect to type of motivation in industry.

ans : optionc
a) pension
b) profit sharing
c) job security
d) employee stock option
#find out odd option with respect to type of communication in an industry

ans : optionc
a) memos
b) agenda
c) rumours
d) appeals
#If the given task to the individual is very complex in nature then the ------
ans : optionc
a) task is cancelled
b) alternate work is given
c) task is divided among group of the workers
d) All of the above
#______of the following is a form of written communication?

ans : optionc
a) circular
b) memos
c) both a& b
#matching production needs with job needs is the concept in

ans : optiona
a) manpower planning
b) material planning
c) machine planning
d) resource planning
#Choose the correct statement

1)Operator plans the capacity of machine
2)supervisor acts as manager and budget controller .
ans : optiond
a) Both correct
b) Both wrong
c) only 1 is correct
d) only 2 is correct
#Advantages of prescribing standard form in planning of the unit process is/are

ans : optiond
a) Standardization
b) systematic planning
c) clarity in the work
d) All of the above
# A personal counsellor doesnot posses which of the following characteristics?

ans : optionb
a) motivational approach
b) fixed mindset in any situation
c) leadership skills
d) problem solving nature
#Possible mistakes can not be predicted by using

ans : optiond
a) complexity of used technology
b) comparing deviations with actual results
c) analysing workers attitude
d) raw material inventory
#An industry is selling a product for Rs. 10 per unit. The fixed cost for assets is Rs. 40000 with variable
cost of Rs. 6 per unit. How many units should be produced to break even?
ans : optionc
a) 8000
b) 3000
c) 10000
d) 20000
#In preparing budget----------department plays a key role

ans : optionb
a) human resource
b) finance
c) sales
d) marketing
#Material budget ensures--------

ans : optiond
a) low risk of inventory planning
b) highest purchase lead time
c) low transportation cost
d) All of the above
#a right of giving command to do work and to control activity is called as _________

ans : optiona
a) Authority
b) Responsibility
c) Leadership
#MRP and JIT methods can be also used for preparing-------- budget
ans : optionb
a) Cash
b) Material
c) manpower
d) Production
#Material budget in any industry analyses the.......

ans : optionc
a) material requirement
b) material prices
c) both A & B
d) manpower
#Principle of organization shows that ___________and__________ should go hand in hand and must be
related with one another.
ans : optiona
a) Authority,Responsibility
b) Authority, Simplicity
c) Authority, Flexibility
d) Authority, stability
#In direct material budget, direct materials for the industry includes....................
ans : optiond
a) supplies needed for manufacturing
b) raw material
c) stores
d) All of the above
#Major objective of marketing management is_____________.

ans : optiond
a) Creation of demand
b) Acheive Customer satisfaction
c) Increase Market share
d) All of the above
#Which of the following factors affect material budget

ans : optionb
a) manpower
b) material cost
c) both A & B
d) Human Resources
#Manpower budget is related to

ans : optiond
a) planning of manpower requirement
b) planning of manpower supplies
c) planning of manpower tools
d) both A & B
#Manpower budget includes funds allocated to-----

ans : optiond
a) salaries of the employees
b) trainning
c) workforce engagement
d) All of the above
#"Science,Not rule of thumb", this principle of management was given by

ans : optiond
a) James Lundy
b) Henry Fayol
c) Koontz
d) F.W.Taylor
#HR budget use which of the following data from every department
ans : optiond
a) financial information
b) performance results
c) historical data
d) All of the above
#Training , development and employee turnover rates depends on _____________

ans : optiona
a) Manpower budget
b) capital budget
c) material budget
d) sales budget
#Information in the HR budget in any financial year includes-----------

ans : optiond
a) forecasting on number of employees
b) salary data
c) new benefits programs
d) All of the above
#The Principle in which an employee receives orders from, and reports to, only one supervisor is known
as:
ans : optiond
a) Line of authority
b) Centralization
c) Unity of direction
d) Unity of command
#The appropriate level of centralization depends upon ___

ans : optionc
a) Forms of Ownership
b) Organizational objectives only
c) organizational structure and organizational objectives
d) freedom in organization
#Effect of ignoring manpower budget is

ans : optiond
a) material shortage
b) money shortage
c) time shortage
d) labour shortage
#Hiring workers at higher salary is the effect of

ans : optionb
a) recession
b) ignoring manpower budget
c) lock outs
d) All of the above
#External information is more useful for........ managers :

ans : optionb
a) Middle level
b) Top level
c) Link level
d) lower level
#If one worker produces average 100 units of job per month and the demand for one month is 1000. The
Salary of a worker is 1000 per month. Calculate the total labour cost.
ans : optionb
a) 100000
b) 10000
c) 100
d) 1000
#laying disciplinary standard in overall working helps to _______

ans : optionc
a) improves quality of product
b) avoid misconduct
c) both A & B
d) none of above
#laying disciplinary standards through way of disciplinary action is an example of which type of motivation
ans : optionb
a) intrinsic motivation
b) negative motivation
c) positive motivation
d) extrinsic motivation
#Advantage of working in group at supervisory level is

ans : optiond
a) protecting themselves from stress
b) high salary
c) job satisfaction
d) both A & C
#_____ are not the possible ways of laying disciplinary standards

ans : optiond
a) Award disciplined practices
b) Define standard for Zero error in quality
c) Training for every discipline workers
d) favouring an individual
#Controlling is _____________ function

ans : optiond
a) Primary
b) Goal Oriented
c) secondary
d) A & B both
#Controlling helps in _________-

ans : optiond
a) Accomplishing organization standards
b) improving employee motivation
c) Making optimum use of resources
d) All of the above
#Group members must gives first priority to ----

ans : optiond
a) personal interest
b) common interest
c) leader interest
d) organizational interest
#Which of the following is not an activity of quality control ?
ans : optionb
a) Reduce delay in material receiving
b) assign simple work to only selected workers
c) do inventory management
d) avoid machine breakdown
#Formal groups are based on -----

ans : optionc
a) specialization of workers
b) similarity of skill sets
c) both A & B are correct
d) both A & B are wrong
#The supervisor must maintain coordination with

ans : optionb
a) maintenance department
b) stores department
c) sales department
d) all of the above
#Committees, Project teams, Task force are the examples of -----

ans : optionb
a) Informal group
b) Formal group
c) membership
d) friendship group
#In controlling process the standards can be of which form

ans : optionc
a) Qualitative
b) Quantitative
c) Qualitative and Quantitative
#Qualitative standards in setting performance standard can be in terms of ________

ans : optiond
a) Revenue to be earned
b) Product units to be produced and sold
c) Time to be spent in performing task
d) quality of product
#Example of formal groups are---

ans : optionb
a) interest group
b) Technological group
c) reference group
d) All of the above
# Qualitative standards in setting performance standards does not include .

ans : optionb
a) Improving good will of worker
b) Cost to be incurred
c) Improve motivation level of worker
d) Being flexible to be modified whenever required
#Identify the informal group from below
ans : optionc
a) Committees
b) project teams
c) interest group
d) task forces
#Methods of measurement of actual performance includes --------- techniques

ans : optiona
a) personal observation
b) sample checking
c) performance reports
d) all of the above
#Break even point in break even analysis can be calculated as ____

ans : optionc
a) Sales (units) * Cost per unit
b) Sales (units) * Cost per unit - Fixed cost
c) Fixed cost / selling price per unit - variable cost per unit
#Break even point in break even analysis means _____

ans : optiond
a) point above which their is no profit only loss
b) point at which their is only profit no loss
c) point at which their is only loss
d) point at which their is no profit no loss
#with the help of break even analysis we can determine relationship between __________
ans : optionc
a) cost and profit only
b) profit only
c) cost, volume and profit
d) cost only
#____of the following are characteristics of Break Even Point ?

ans : optionc
a) There is no loss and no profit to the firm.
b) Total revenue is equal to total cost.
c) both A&B
#Given selling price is Rs 10 per unit, variable cost is Rs 6 per unit and fixed cost is Rs 5,000. What is
break-even point?
ans : optionb
a) 500 units
b) 1250units
c) 12500 units
#A breakeven point indicates____

ans : optionb
a) only profit and no loss
b) no profit no loss
c) loss is more than profit
#Which is the advantage of group dynamics

ans : optiond
a) It creates good and pleasant work environment
b) pramotes creativity
c) enhances mutual cooperation
d) All of the above
#The breakeven point is obtained at intersection of ___

ans : optionb
a) Total cost and variable cost line
b) Total revenue and Total cost line
c) Variable cost and fixed cost line
d) Fixed cost and total cost line
#Which are the disadvantages of group dynamics

ans : optiond
a) It resist work innovation by resisting change in work method
b) It may lead to unequal participation in a group
c) It reduces need of close supervision
d) both A & B are correct
#Analysis which focuses on firms profitability is known as _______

ans : optionb
a) loss analysis
b) break even analysis
c) production analysis
d) maginal analysis
#The written statement which include all detailing about work to be performed by worker is called as-------
ans : optionb
a) human needs
b) job description
c) job needs
d) balance sheet
#Identify type of prescribed form to be handled by supervisor

ans : optiona
a) Material requisition form
b) Raw material interprocessing form
c) raw material received report
d) job description form
#Identify the given type of prescribed form to be handled by supervisor in any industry
ans : optionb
a) Material requisition form
b) Raw material received report
c) Raw material interprocessing form
d) Job description form
#Identify type of prescribed form to be handled by supervisor from following options

ans : optiona
a) Raw material interprocessing form
b) Material Requisition form
c) Raw material received report
d) Job description form
#Factors which leads to extreme satisfaction are

ans : optiond
a) Salary
b) security
c) Position
d) All of the above
#Identify type of prescribed form to be handled by supervisor while working

ans : optiona
a) job description form
b) material handling form
c) material received form
d) machine planning form
#Identify type of prescribed form to be handled by supervisor during completion of work

ans : optiona
a) machine planning form
b) material receiption form
c) job description form
d) issue of tools form
#Identify type of prescribed form to be handled by supervisor at workplace

ans : optiond
a) job description form
b) machine planning form
c) material receiving form
d) issue of tools form
#Purpose of issue of tools form during planning is to ______-

ans : optiond
a) guide to have maintainance of over utilised tools
b) locate the tools which are accompanied by other worker
c) machine planning
d) A & B both
#Machine planning form prepared by the supervisor shows _____

ans : optiond
a) For how much time machine is utilized
b) all technical details of machine
c) schedule maintainance of overutilized machines
d) All of the above
#________ form allows supervisor to transfer raw material from one person to another person or from one
department to another department
ans : optiona
a) Raw material inter processing form
b) Raw material received report
c) Raw material required form
d) material planning form
#In Raw material received report, if the quality of material received does not meet the quality conditions
then it should be returned back to ____
ans : optiond
a) retailer
b) Customer
c) distributor
d) supplier
#Prescribed standard forms while planning for the production work helps supervisor to
ans : optiond
a) avoid confusion and give clarity of work
b) keep systematic documentation of all activities
c) bring standardization in work and effective utilization of resources
d) All of the above
#New startups can have ______ type of budgeting

ans : optionb
a) Kaizen budgeting
b) Zero based budgeting
c) base budgeting
d) fixed budget
#Suppose Materials Required for Production is 4000, Desired Ending Inventory at end of month is 1000
and beginning inventory is 500.. Determine total cost of purchased material if total cost per unit is 10 Rs
ans : optionb
a) 450000
b) 45000
c) 50000
d) 100000
#Suppose we have to do production for 3 months with 100, 200, 250 units in January, February, march
month respectively.. The labour cost per unit is 2, 2.5 and 2 Rs in January, February, march month. Find
average labour cost incurred per month in manpower budget
ans : optiona
a) 400
b) 4000
c) 500
d) 600
#____________ budget should be prepared before preparing manpower budget

ans : optiond
a) variable
b) master
c) fixed
d) production
#As show in figure, Figure A indicates _______ & Figure 2 Indicate_______

ans : optionb
a) Figure A indicates Tall Organization & Figure 2 Indicate Flat Organization
b) Figure A indicates Flat Organization & Figure 2 Indicate Tall Organization
c) Both are types of tall organization
d) Both are types of flat organization
#In an organisation the tangible changes are concerned with changes in-
ans : optiond
a) Technology
b) Size of organization
c) Specialization of work
d) All of the above
#According to factory act, all inside walls and partitions, all ceiling tops of rooms, passage and staircase
to be repainted once in ..... years
ans : optionb
a) 7
b) 5
c) 10
d) 8
#The unbroken line of authority from the highest level to the lowest level is called
ans : optiona
a) Scalar Chain
b) Unity of Command
c) Unity of Direction
d) All of the above
#The option
NOT related to provision of Factory Act ______
ans : optionc
a) Ventilation and temperature
b) Lighting
c) fixation and revision of minimum wages
d) drinking Water
#Initiative includes____________________.
ans : optiond
a) Employee suggestions
b) Putting up New ideas
c) finding solution to a problem
d) All of the above
#A factory should employ a welfare officer if it is having minimum ....... number of workers
ans : optiond
a) 550
b) 300
c) 250
d) 500
# Which of the Fayol’s principle of management is explained by the following figure?

ans : optiona
a) Scalar Chain
b) unity of direction
c) centralization
d) unity of command
#MSBTE board is __________ controlling organization for all colleges affiliated to MSBTE.
ans : optiona
a) centralized
b) decentralised
c) non unique
d) All of the above
#As per Factory Act, which of the following part should be securely fenced by safeguards.
ans : optiond
a) Parts of electrical generator, motor etc.
b) Parts of transmission machinery
c) Dangerous parts of any other machinery
d) All of the above
#Identify function which is a part of staffing activity includes

ans : optiond
a) training and development
b) selection and recruitment
c) making performance appraisals
d) All of the above
#Lower level of management is also known as ________level of management.

ans : optionb
a) Administrative
b) Operative
c) Organizational
d) All of the above
#Managerial skills can be ______.

ans : optiond
a) learned by practice
b) improved by giving practical exposure to worker
c) of only theoretical importance
d) A and B both
#A worker will get overtime wages at the rate of twice his ordinary rate of wage, if he works more than
...... hours in any week.
ans : optionc
a) 45
b) 50
c) 48
d) 40
#------------ includes cleanliness in work area and rest area.

ans : optionc
a) SOP
b) PPE
c) Housekeeping
#---------- is a legal document that provides logical sequence of steps to perform an activity.
ans : optionb
a) Safety Management System(SMS)
b) Safe Operating Procedure(SOP)
c) Housekeeping
#It is not necessary to report -------- accidents to management.

ans : optionb
a) Reportable
b) Minor
c) Major
d) Fatal
#If a Occupier or Manager fails to produce registers or other document on demand by Inspector and
prevents any factory worker from being examined by the Inspector he will be punishable with.......
ans : optionb
a) Rs. 15000
b) Rs. 10000
c) Rs. 25000
d) Rs. 20000
#The government of India has set up the second national commission on labour on .................
ans : optionb
a) 15 th December 1999
b) 15th October 1999
c) 17th November 1999
d) 15th June 1999
#---------------- is an example of unsafe working condition.

ans : optiona
a) Oily surface
b) Poor displine at workplace
c) Lack of safety awareness
d) Untrained worker
#Carbon dioxide is not used for ------ class of fire?

ans : optiond
a) class E
b) Class B
c) Class C
d) Class A
#DGMS stand for ........

ans : optiond
a) Directorate of Goods for Mining Safety
b) Directorate General of Measurement and Safety
c) Directorate General of Manpower and Safety
d) Directorate General of Mines Safety
#The cause of industrial dispute in any factory can be-

ans : optiond
a) Economic cause
b) Technical Cause
c) Social Cause
d) All of the above
#Lock-out in an industry means:

ans : optionc
a) Termination of the service of worker
b) refusal of employer to continue to pay the workers in his industry
c) Closing of place of employment
d) Inability of the employer to run the plant due to shortage of raw material
#The word "Retrenchment" does not include.....

ans : optiond
a) Voluntary retirement of the worker
b) Termination of services on reaching the age of superannuation
c) Termination of services on the ground of continued ill health
d) All of the above
#The work committee shall be formed in any industry that have employed minimum .......... workers in
preceding 12 months.
ans : optiona
a) 100
b) 150
c) 200
d) 250
#A worker having more than one year of continuous service under an employer, if is laid off, shall get
compensation equal to ..............
ans : optiona
a) 50% of the total of his basic wages and dearness allowance
b) 40% of the total of his basic wages
c) 40% of the total of his basic wages and dearness allowance
d) 50% of the total of his dearness allowance
#According to Minimum Wages Act, government may provide a day for rest in every period of ..... days
ans : optiond
a) 6
b) 10
c) 8
d) 7
#-----one of the following activity does not require a work permit?

ans : optiona
a) Carrying tools to the tool room
b) High risk activity
c) Pressure testing
d) Work near energized lines
#The sole purpose of work permit is:

ans : optionb
a) To finish the work quickly
b) To avoid accident
c) Increase efficiency
#The fire drill should be conducted on a :

ans : optionc
a) Holiday
b) National holiday
c) Working day
#With reference to a fire drill, which one of the following statement is incorrect?
ans : optionc
a) Small fire is created in a fire drill
b) Employees get to know causes of fire
c) All of the above
d) Employees get to know ways of eztinguishing a fire
#Cooling effect of water is essential for:
ans : optiona
a) Fire involving ordinary combustible matter
b) Fire in flammable liquids
c) Fire involving gaseous substances
d) Fire involving metal
#A blanketing effect is essential for:

ans : optiond
b) Fire involving metal
d) Fire in flammable liquids
#Special extinguishing medium is essential for:

ans : optiond
d) Fire involving metal
#The electrical nonconductivity of the extinguishing media is important for:

ans : optiond
d) Fire involving electrical equipment
#--------- one of the following is not a mechanical hazard:

ans : optionc
a) Improper use of tools
b) Improper ventillation
c) Short circuit
d) Unsafe clothing
#--------- is not applicable to Good housekeeping:

ans : optionc
a) Minimises discomfort to employees
b) Reduces chances of fire
c) Extinguishes fire
d) Refers to cleanliness
#Safe working condition in the industry is the responsibility of _____

ans : optionc
a) customer
b) Supplier
c) factory head
d) retailer
#Making assumptions for the future is called ______

ans : optionc
a) making policy
b) making derivative plans
c) setting planning premises
d) all of the above
#The responsibility of securing raw material from the store is ______
ans : optiona
a) Supervisor
b) Line manager
c) Purchase manager
d) Material Manager
#Information which is not necessary for job description is _____

ans : optiond
a) Job cycle
b) Operations
c) Cycle time
d) All of the above
#_____ means forecasting and preplanning with reference to finance.

ans : optiona
a) Budget
b) Audit
c) Control
d) Inspection
#The person who plans the capacity of machine is ____

ans : optionb
a) Operator
b) Supervisor
c) CEO
d) Engineer
#The information not important while allotting the work to worker is ___
ans : optiona
a) Qualifications
b) Skills
c) Abilities
d) Specialities
#The work which is not done during planning by the supervisor is _____
ans : optiond
a) Selection of machines
b) Assigning workers
c) Allocating the time for operation
d) Marketing of products
#While planning the important information, the supervisor requires ________

ans : optiond
a) Quantity of jobs
b) Delivery time
c) Quality standards
d) All of the above
#The important parameters observed by the supervisor while planning production process are
ans : optiond
a) Manpower
b) Schedule
c) Oversight
d) All of the above
#__________ is the mediator between the management and worker

ans : optiona
a) supervisor
b) first line manager
c) second line manager
d) factory head
#Controlling function of an organisation is _____

ans : optionc
a) forward looking
b) backward looking
c) both 1 and 2
#Leadership is not a function of the following factor

ans : optionb
a) work group
b) product or service
c) leader
d) situation
#the upper limit of employees that supervisor can manage is called--------

ans : optiona
a) span of control
b) span of manpower
c) span of organisation
d) span of function
#control should not contain following factors........

ans : optionc
a) plans and position
b) individual manager and responsibility
c) leadership and motivation
d) need of effeciency and effectiveness
#A ________ is a continuous improvement process that reduces hazards and prevents incidents.
ans : optionb
a) Secure Management System
b) Safety Management System
c) Safety Procedure
d) All of above
#A safety management system includes______

ans : optiond
a) Policies
b) Plan
c) Procedures
d) All of above
#The SMS is used in _______that manage significant safety risks, including aviation, petroleum,
chemical,electricity generation
ans : optiona
a) Industries
b) Education sectors
c) Service Industries
d) None of above
#Healthy and safety workplace is essential for all industry in order to promote the well-being of
___________.
ans : optionc
a) Employee
b) Employer
c) Both A & B
#Industrial safety is important as it safeguards human life, especially in high risk areas such as nuclear,
aircraft, chemical, oil and gases, and mining industries.
ans : optiona
a) True
b) False
c) Partially true
d) None of above
#PPE stand for____________

ans : optionb
a) Private Protection equipment
b) Personal protection Equipment
c) Provisional protection equipment
d) Public protection equipment
#PPE is designed to__________

1. Protect workers body from hazards
2. To remove the hazards
ans : optiona
a) Only 1 is correct
b) Only 2 is correct
c) Both are correct
d) Both are incorrect
#Good housekeeping includes_______

1. Better utilization of floor space, Use proper tools for testing and repairing
2. Better utilization of floor space, minimizes fatigue and discomfort to the workers
ans : optionb
a) Only 1 is correct
b) only 2 is correct
c) Both are correct
d) Both are incorrect
#The name Safe Operating Procedure(SOP) is given to_________

ans : optionc
a) Work Permit
b) Work order
c) Work procedure
d) All of above
#Th loss mesured in terms of money is known as_________

ans : optionc
a) Indirect loss
b) Cumulative loss
c) Direct loss
d) Total loss
#_________ causes due to inadequate safeguard of machines.

ans : optiona
a) Machinery accidents
b) Non machinery accidents
c) Fatal accidents
d) Permanant accidents
#Preventing employees for the period less than 48 hours from working is____________.
ans : optionc
a) Reportable accident
b) Fatal accidents
c) Minor accident
d) Major accident
#Which type of accidents are needed to report to top management?

ans : optionc
a) Internal accident
b) External accident
c) Fatal accident
d) Temporary accident
#Cause of accidents due to worker is ________

ans : optionb
a) Poor housekeeping
b) Poor knowledge of work
c) Weak machine foundations
d) Floods
#Internal accident means_____.

ans : optionb
a) Accident in the premises of company
b) Injury without showing external signs
c) Both
d) None
#Types of work orders ________

ans : optionc
a) Hot work permit
b) Cold work permit
c) Both
d) None
#Routine maintenance and inspection are type of ________

ans : optiona
a) Cold work permit
b) Height work permit
c) Hot work permit
d) Width work permit
#Whom to communicate before doing fire drill operation?

ans : optiona
a) Fire marshall
b) Fire commander
c) Fire superitendent
d) Fire inspector
#Work permit is not required when_________

ans : optionb
a) Complex machinery
b) Emergency
c) Work at height
d) Operational pipelines
#Match the pairs

1.Issue A. Handback of permit
2. Receipt B. Prejob checks
3. Clearance C. Remove iosolation
4. Cancelation D.Handover of permit
ans : optiond
a) 1-D, 2-C, 3-B, 4-A
b) 1-D, 2-B, 3-C,4-A
c) 1-A, 2-B, 3-C, 4-D
d) 1-B, 2-D, 3-A, 4-C
#Match the pairs:

1. Cold work A. Fire
2. Hot work B. Hand tools
3. Confined space C. Welding
4. Excavation D. Pipeline
ans : optiona
a) 1-B, 2-C, 3-D, 4-A
b) 1-D, 2-C, 3-B, 4-A
c) 1-A, 2-B, 3-C, 4-D
d) 1-C, 2-B, 3-A, 4-D
#Which fire Extinguishing Medium is not used for fire in flammable liquids?
ans : optiond
a) Dry power
b) Halon 1211
c) Sand buckets
d) Water type
#Faulty electrical equipment may cause______.

ans : optiona
a) Fire hazards
b) Industrial accidents
c) Loss of property
d) All of above
#Radiation hazards are caused due to________

ans : optionc
a) Machine tools
b) Metal vapours
c) x-rays
d) carbon monoxide
#Effect of accident on family is________
ans : optionb
a) Leave for recovery
b) stability of family is disturbed
c) Low reputation
d) Longer time to solve the case
#Match the pairs:

1. Gloves A. Falling obects
2. Hard hats B. Hot sparks
3. Leather caps C. Welding
4. face protection D. Molten metel
ans : optionc
a) 1-A, 2-B, 3-C, 4-D
b) 1-B, 2-C, 3-D, 4-A
c) 1-C, 2-A, 3-B, 4-D
d) 1-D, 2-B, 3-C, 4-A
#Head protection dose not help to safeguard in_____

ans : optionb
a) Burn hazards
b) Gas fumes
c) Impact hazards
d) Penetration hazards
#In non reportable accident worker has to resume his duties within ______hours.
ans : optionc
a) 24
b) 42
c) 48
d) 36
#_________ is person who in trained , competent and authorised and responsible for the work being
completed.
ans : optionb
a) Issuer
b) Executor
c) Feild operator
d) responsible
#Non machinery accidents are causes due to

ans : optiond
a) physical weakness
b) Inexperience
c) Carelessness
d) All of above
#Accident occurs due to hazardous gases, vapours and fumes is_____

ans : optiond
a) Construction accident
b) Mining accident
c) Industrial plant accidents
d) Chemical plant accident
#___________accident occurs due to mistakes by worker, management or situation in manufacturing

plants.
ans : optionc
a) Chemical plant accident
b) Mining accident
c) Industrial plant accidents
d) Construction accident
#Work permit is ________

1. Formal recorded process
2. It is for authorised persons
3. There is no clear defination of responsibilities
ans : optiona
a) 1, 2 correct; 3 incorrect
b) 1, 2 incorrect; 3 correct
c) 1 correct; 2, 3 incorrect
d) 1 incorrect, 2,3 correct
#For extended period we should not be exposed to noice above____ decibles.

ans : optionc
a) 50
b) 60
c) 85
d) 75
#_____ is best suited to extinguishing oil or flammable liquid fire

ans : optionb
a) Soda acid
b) foam
c) Vaporising liquid
d) dry chemical
#Give the correct sequence/steps in fire drill

1. Communicate with the fire marshal
2. Conduct fire drill regular
3. Established an in-house safety committee
4. Suggest alternate routes in case of emergency
5. communicate evacuation path to peoples
ans : optionb
a) 1,2,3,4,5
b) 3,1,5,4,2
c) 4,2,1,5,3
d) 5,3,1,4,2
#Give the correct sequence to be taken after fire drill:

1. Ensure the fire alarm system is back to normal operating condition
2. Record the total evacuation time in the report
3. Inform individuals that they can reenter the building
4. Keep records of the fire drill
5. Reset the fire alarm system
ans : optiona
a) 5, 2,1, 3, 4
b) 1,2,3,4,5
c) 4,3,5,2,1,
d) 3,5,2,1,4
#How many no. of classes are there in fire Extinguishers
ans : optionc
a) 5
b) 3
c) 4
d) 6
#Internal and external accident within the company may be

ans : optiona
a) Major, Minor
b) total, partial
c) legal, illegal
d) permanent, temporary
#In the following figure X refer to__

ans : optionb
a) Nitrogen
b) Oxygen
c) Carbon dioxide
d) methane
#Match the pairs:

1. Class A A. magnesium,aluminium, zinc, potassium
2. Class B B. wood, paper, textiles
3. Class D C. oils, grease,solvents, Petroleum products
4. Class E D. electrical equipment
ans : optionb
a) 1-A, 2-B, 3-C, 4-D
b) 1-B, 2-C, 3-A, 4-D
c) 1-C, 2-D, 3-A, 4-D
d) 1-A, 2-C, 3-D, 4-B
#Which is not included in the cause of accident due to management________

ans : optiona
a) bad habits of worker
b) untrained workers
c) bad constrruction of plant
d) faulty equipments
#Decibel (db) is a unit used to measure

ans : optionb
a) light
b) sound
c) frequency
d) none of above
#What are the types of radiation are caused by the activity of unstable atoms.
ans : optiona
a) Alpha, beta
b) beta, sunlight
c) gamma, sunlight
d) heat, gamma
#Which element is not required to start fire?

ans : optionb
a) heat
b) cold
c) fuel
d) chain reaction through free radicals
#Match the pair:

1. Hand protection A. Respirator, breathing apparatus
2. Eye protection B. Aproan,boiler suit
3. Skin and body protection C. Hand gloves
4. Respiratory protection D.Safety goggles/shield fitted with special dark glass
ans : optiona
a) 1-C, 2-D,3-B, 4-A
b) 1-D, 2-A,3-B, 4-C
c) 1-B, 2-C,3-D, 4-A
d) 1-A, 2-D,3-C, 4-B
#Check list for Job Safety Analysis (JSA) consists of

ans : optiona
a) Work area, material, machine, tools
b) Men, machine, material, tools
c) Men, machine, work area, tools
d) Men, work area. Material, tools
#Industrial safety management if that branch of management which is concerned with ______ hazards
from the industries.
ans : optiond
a) reducing
b) controllling
c) eliminating
d) all of above
#The fire triangle does not include

ans : optionc
a) oxygen
b) fuel
c) temparature
d) heat
#Most of the industrial accidents are

ans : optionc
a) Unavoidable
b) Not preventable
c) Preventable
d) None of above
#Accident means unforeseen ____ sudden mishap?

ans : optiond
a) Uncontrolled
b) Controlled
c) Semicontrolled
d) All of the above
#Empoyer has to do compensation in which of the following cases?

ans : optiond
a) Injury caused by accident
b) Injury caused during employment
c) Death after accident
d) All of the above
#Under the factories act ,white washing of the factory building should be carried out in every ____
months.
ans : optiond
a) 12
b) 24
c) 26
d) 14
#Arrangement of drinking water is mentioned under _______ section of factory act

ans : optiond
a) 15
b) 11
c) 10
d) 18
#To close down the factory,the occupier has to give __ days of notice to the authorities
ans : optionb
a) 30
b) 60
c) 90
d) 100
#The rate of minimum wage is fixed with respect to _____

ans : optionb
a) Consumer Price index
b) cost of living allowance
c) None of A and B
d) Both A and B
#_____ Deductions is not authorise payment of wages act

ans : optiond
a) Deduction for fines
b) Deduction for payment of income tax
c) Deduction of payment of insurance
d) Deduction for payment of uniform and property
#Optimum utilisation of resources can be ensured by

ans : optiond
a) controlling
b) Inventory control
c) Management
d) Planning
#Motivating the people and building the team spirit to improve the life standard of worker is possible due
to
ans : optiond
a) Leadership
b) Management
c) Administartion
d) Organisation
#The founder of Modern Management was
ans : optionc
a) Elton Mayo
b) Peter Drucker
c) Henry Fayol
d) F W Taylor
#The founder of scientific management is

ans : optionb
a) Henry Fayol
b) F W Taylor
c) Elton Mayo
d) Peter Drucker
#Under mechanism of scientific management ,scientific task settling includes

ans : optiond
a) Time Study
b) Motion Study
c) Method Study
d) All of the above
#Which manegerial function clarifies the boundaries of authority and responsibility with in a department?
ans : optionb
a) Planning
b) Organising
c) Controlling
d) Directing
#Which function is regarded as essence of Management?

ans : optionc
a) Planning
b) Staffing
c) Coordination
d) Organising
#The following is also known as military organisation

ans : optiona
a) Line organisation
b) Functional Organisation
c) Line and staff organisation
d) Flexible organisation
#Suggest the suitable organisation structure for a big steel plant

ans : optionc
b) Functional organisation
#The process of dividing the work and then grouping them in to units and subunits for the purpose of
administartion is known as _______
ans : optiona
a) Departmentation
b) Organisation structure
c) Formation of expert committee
d) Dividing in section
#In a big super specialist hospital,which type of organisation is followed?

ans : optionb
b) Functional organisation
#The ________ is also known as operational management

ans : optionb
a) Middle Level Management
b) Production Management
c) Personnel Management
d) Information Management
#Plan that outlines who reports to whom and who is responsible for what is called as
ans : optionc
a) Organisation chart
b) Organisation Label
c) Organisation structure
d) Organisation plan
#Instruction is the communication

ans : optionb
a) Upward
b) Downward
c) Informal
d) Horizontal
#The right to command means

ans : optionb
a) stability
b) authority
c) scalar chain
d) initiative
#Which one of the following is not the principle of management

ans : optionc
a) Initiative
b) Scalar chain
c) staffing
d) responsibilty
#The first step in organisation forming is

ans : optionb
a) Assignment of duties
b) Aims are determined
c) Identifying activities
d) Formulating plans
#Deciding in advance what to do,how to do and when to do is _________

ans : optiona
a) Planning
b) Organising
c) Decision making
d) Motivating
#________ can be called as leading,motivating,actuating and so on

ans : optiond
a) Planning
b) Organising
c) Controlling
d) Directing
#Which statement is wrong?

ans : optionc
a) Organisation is group of working people
b) It has aims and objectives
c) Organisation has no boundaries
d) Organisation is system
#Which statement is wrong?

ans : optiond
a) Equity gives good work culture
b) Equity gives dignity
c) Equity means no bias
d) Equity means equal wages
#Which of the following management functions are closely related?

ans : optiond
a) Organisation and staffing
b) Planning and controlling
c) Directing and controlling
d) Planning and staffing
#Which is last the need in Maslow need hierarchy

ans : optiond
a) Social
b) Physiological
c) safety
d) self actualisation
#To achieve vision of an organisation ________ management works

ans : optiond
a) Upper level
b) Middle Level
c) Lower Level
d) Both A and B

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#Lack of training to worker is a cause of accident due to _________

#Indian factory act come in to force on_____________

#------------- is not statuary welfare facility under Factory act

#An adult worker is allowed to work for -------- hours in a week.

#----------------is not a essential element of a factory

#Section 2 (m) of the Factory Act 1948 Says about -----------

#Creche is to be provided if______ or more lady employees are engaged

#-------------authority enforces the Factory Act 1948

#---------year did the Industrial Dispute act come into operation.

#------------legislation there is a provision called protected workmen.

#Grievance Handing Machinery is given in ---------

#------------- is a machinery for the settlement of Industrial Disputes in India

#The Industrial Dispute means, Dispute between_________

#An arbitrator is appointed by ------------

#"Award" category under Industrial Disputes Act, 1947 is-------

#Industrial legislation safeguard the ____ against exploitation.

#The word "dependent" in a factory means----------- relatives of a deceased workman,

#Minimum rates of wages in an industry may be fixed by -----------

#Basic compensations given to employees as salaries or wages are called -------

#-------------is the initial pay, you give your employees

#Characteristic of a good compensation system in a factory is ----------

#Major factors influencing the compensation of worker in a factory are----------

#----- is the maximum wage period for the payment of wages

#-------- deductions is not authorized payment of wages act

#------- means all remuneration expressed in terms of money

#Section 20 of the Factories act discusses about---------

#The principle of exception means _________

#Accident may occur due to __________

# Controlling function includes the following processes.

#Which one of the following statement is correct-

# Directing function of management implies-

# Give the correct order of steps involved in the process of controlling-

#____ of the following would be included in the controlling function

#Directing function of management involes_________

#Orders issued by Supervisor must have clarity and completeness to-

#Issuing instructions to subordinates are necessary to-

#Supervisor can bring clarity in order and in performance not by

#Establish standards and evaluation of performance are the parameters of-

# Which of the follwing is not the function of Directing

#Main objectives of budget prepared by the supervisor is to ________

#Supervisor should plan for overall and effective utilization of ___________.

#Good planning of supervisor in any organisation leads to ___________.

#Good planning of supervisor helps in ___________.

#Matching human needs with jobs needs is also called as ___________.

#Supervisor in any shopfloor has to play roles of ___________.

#____________ is responsible for effective utilization of Machines on the shop-floor.

#____________ is responsible for effective utilization of manpower on the Manufacturing

#Good planning by any supervisor in an organisation can ______________________.

#Supervisor planning in any industry ________________.

#Along with manpower planning ,budget planning ,supervisor should ________.

#Supervisor has the most important task in ______________ planning.

#Which of the following is not correct statement regarding operational planning?

#The first step in planning process is ____________.

#Deciding the planning period involves _____________.

#Arrange the following planning steps in chronological order?

#The purchase of raw materials is a part to __________.

#The various steps of planning are given below:

#Decision making is very fast in :

#The objectives and policies of an organization is set by:

#Which of the following is the first step of organizing process?

#Which of the following is true with respect to Planning function?

#The main benefit of functional organization is:

#The main advantage of line and staff organization is:

#Directing involves functions such as _ and _____.

#___ and _ are advantages of line organisation.