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NCERT Solutions
Check Your Progress Pg6-7 v,~. Facrors affecrmg perspecuves tn communication <re
given below :
A. Multiple Choice Questions
(i) Language Jn chis facror, in case of use of incorr
Read the questions carc/Hlly and mcle the letter (a), (b), (c) or words, unfamiliar language and lack of derail, cq
(d) that best ansu·crs the questwns. language can act as a barrier ro communicate w~
person wishes ro convey.
/ .What 1s the purpose of communication?
(it) Visual Perception It is the brain's abiliry to matt
(a) Inform (tell someone about something) sense of what we see through our eyes.
(b) Influence (get someone to do somethmg you (iii) Past Experience If the past expe~ience has been
want)
bmer, the future communication .between them
(c) Share thoughts, ideas, feelings surely be meffecrive.
(d) All of the above (iv) Prejudice Fixed ideas, such as chinking 'No one in
\11~.
(d) All of the above my class likes me' may stop a students from
,v communtcating openly in the class.
/' Which of the following methods are used to (v) Feelings Our feelings and emotions, such as lack
receive information from the sender through a interest or not trusting the ocher person affect
letter? communtcanon.
(a) Listening (b) Speakmg (vi) Environment Noise or disturbance in the
(c) Reading (d) Writing surroundings may make communication difficult.
411,.
(c) Reading (vii) Culture Signs which have a different meaning in
~ How do you receive information on phone? different cultures, such as showing a thumb may
mean 'good job' done for some people but may be
(a) Listening (b) Speaking insulring co ochers.
(c) Reading (d) Wnting
11
~· (a) Listenmg '2. Give an example of the following :
(a) Clear communication
B. Match the Columns (b) Complete communication
Ar.;
1. Match the folloWing columns. Examplts of Clear communication and Complete
communication are given below:
Column I
(Communication Column II (a) Clear Communication In clear comm1uni·ati~
Barriers) (Examples) should be clear about what s/he WIDIS fO m,.
(b) Complete Communication In
1. Trying to read a book when
A Language somebody else Is watching
communiarion..,
TV in the same room completely wbic:b:- .
i~
2. In some cultures, wearing
8. Emotional shoes and walking inside the
kitchen 1s considered rude
and disrespectful.
\\me ,1,),, a, l,' difiPrt' it t, Fl', tl{, l'rb.\l \\h,'n ,,,11 ,111· 111,•p,11111q hn ,1 pt('~('t1l,1ltnn,
,o~uni- .;l.t'-n Cu, e c1.11 t'>-,,mp!t• f.,r ,\h h I ,,11 ,\11111\d , ,
t') pe. (,1) 1,,, 11' ,,11 llw ,1hJ,•1 ll\1•, nl lh0 p11·,,•11lo1l1on
Diff:r- t t'j ~, ,,f \,tt-.il "'' •1mm1 ,at,,\ il' ~ ,, I {bl pr,1< !tu )Ollr ,p,', ch lll lrnnl ol ,1 mtir01 01
~do" lt1t•n,
\~ On o• '°""~ ' ·· ·,ar., \, ,h11,•lw,n,1\I~ t,, tmw )011r p1r,,,11111l1on of
\.\ln'"'l."' .. :',.,., \~\ 4l h! , hd,,,
t;~ e-a:~ ,t~ th .
..u,..,, , ... ,1.at ~:: ct\ \II ot th,,, hn,,
,jl \ ll ,,f •hr 3\,,,,,
For' \l:'\t' _. FJ,~t,'-b,'t" ~ l\~(~t ''"· ,:n•nr
d ,,u,,.,,,n. tal., is: t,, ft...· , "~ •1:-..•r Jt h,•m;-,
R 1'111 ,1 /. m.ul.. .1g,1in,1 tlw ,11 tHHb bdo" ,,hich arc
,on1<'Nt ,,11 "ith puc,', tO.l\',,f 't'~ '"'· t.u, •~
O'l fr,"-, l~ a.nJ J •~rtX'~ t"J,.h.•r.~ -:t, ith·,,rn·,·1 1,,r ,l1•m(,tbtr,11ing tlh· UH' (,t non-, crhal
, · , m n1 u ni,-.11 i(,l\
1
:b \\ rinen Com11nmk.1tiol! In th s tvr,: N
1
un .. : at ,,nth:" n-.:n ~\:.·, \'-t ~, ••t\,, ' ~ ~ ,~d
,1Y"l"' LHtcrhing dunng fnrmal romn1t1nic-at10n
mroa,,'- th, u,~~'1~ \\~~SJ.,·thJ. ~ ,t ... ~ 1 S, .. ;rhmg h1"dd.
ffimT•1ur ,anon \\ 1u:-1i u1, '-' ,~ "llttt 1. · , ' - , 1 \H\.l~.
for ~ • n , ...... "'~, n,.):~. e...,.tll. l\.'h..,!\~.
-,1S:n · ng ,, ht>n "ilC'nk1ng to a fncmd
ne,.,~p..ir\.. ~ S\ ~ \!,Xtt:.!lent~ ..u:d tit..~ et,\ 11,1 '\,lddmg \\ht!n) ou agfN' "1th something
(\ I St,½:1dmg ~tra1ght
(\\1 \,l\\n:nq ,,ln[(' bstt'ntng.
Pg 16-17
. ~iulriple Chukt Qu~rwns (, 11' Situnil slrd1ght
cad me qu.sr: "IS c. "<'ti, :, a ·1.: ;·r,·.• .1. , ,r., f,il, It , k r1 l\ .111 ~huntamm9 C')t' contact while~
,! cha: t'es, ,l",t -r,, t~. qu,stwns. (1\.\ B1tll\g nails.
(\) Firm handshake
Which uf these JS a posltl\ e (good) facial
e..xpress1on, \Xl\ Clenching jaws.
(a' Stdnng hard (xu) Looking a.way wbea
(bi ~ dcling while lis erung you.
(c) W inkled forehead lnu) Intense
Id) Looking d\\a} from the speaker
(b Nodding while listening
,naffon Tcchn<,lrJu, ,
AJl/110ne f
In or -
9
l)ndl'flllJC tbe I I t!Ji• ,• .,, 11l!:111':.
VPJbt11JdctdV(•t,JJ:, Jjl,1(' IJ{j, "/
J]rlY5 //// Iii I
..rJf •c ~~mbol '<'hich communicates not to (rt) S,wJaY I i fl( w l,ihY.
bO\\ horn (t)
I
IJIVYtl ljdVI
I hit!d t. IJX f 11
I ijfl J y
(<) I IJJ)l'll"d t 11: /I' I
c . ol2y f,,,,r(rJI irry, I
All (,I) ,J Jll/lj t= Ad rl,
Noun Vcrl, Noun '
tit
YI'
n
Sign showing railway crossing
f':
Check Your Progress Pg24-25
A. ~fultiple Choice Questions
Rtad rhe 1111c.mom carefully and mcle the letter la). (h), (c) or
(ct) rhar b.:ir ansu·cn rhc questwns.
What is a sentence?
(a) A group of ideas that form d complete
pdragraph.
{b) A group of words that commumcate a complete
thought.
(cJ A set of rules that we must follow to wnte
correctly.
(d} A set of words that conta.inS all the buic
punctuation marks.
(f;}A
Cornrnunicollon Skills-I 17
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r 1111 atw1s N h'ltt•r~ ui.t I
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w 1d1•rlllh d f(•q1,111
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(di ti 1 11
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C/wkYotrPrr.,g,BSS Pg44
A. M s
Commun cohon S\l '.5-,
F .t'.'\
(,ll WltPH' clu you hvt l
(r) I lo\\ rlo you fpeJ?
(bl Aw you hunnr} ·1
(d) Did you m,•Pt htmi
lo J ✓• t (c r ft 'V do you f~tl?
/
/ Wlrn:h of these arc queslton words?
\ (u) What (b) Want (r) Which (d) How
(:1, c, d) Wh<.1t, which Jnd how
•
SUMMARY
Communication skiJ!s are needud lo spcok and \I rile properly.
• The word communication derives from thr. laliu \\'Ord 'Cornruunicane' which meau 'W
• Jmportant elements of communication are sondr.rs, irleas, channel, receiver, a
• Factors whir,h affect perspe(,lives in communication are language, viaual p
rmvironmen!, personal factors and culturo
• Jv1ethods of communication are of three types, viz, verbal, non-verbal and
• In English, sentence is the basic framework of communication.
• There are eight basic parts of speech in the English language, viz, n0111
conjunction and interjection
/ Sentences have subject, verb and object.
• The object in a sentence can be either direct or indJirect.
• Sentences can be categorised into declarative, 1D
• in Bngllsh, words are made of three be,lc typef
• GreetiQp are of thtea types, viz, foflbal,
• In introduction, we need to talk
• There are two types of question&, Le.
we need to ask correct que,twna.