SAI SATYADEEP KOTLA

Education: MBA, MCA, B.com

Certified: Safe POPM, PMP, CSM, Safe Agilist
Phone: (908) 878- 3691
Email: sai.s.kotla@gmail.com
LinkedIn: linkedin.com/in/sai-kotla1
Address: San Francisco, CA, 94588
Work Permit: US Citizen

PROFESSIONAL SUMMARY

Value care-centric- Results driven- Enthusiastic Healthcare Product Management & PMO Delivery Leadership, Consulting with a proven track-record of
indelible customer & stakeholder relationships. Ensures seamless execution with meticulous program oversight, focusing on (1) Business Consulting knowledge (2)
PMO & Squad Management (3) Product Management to Go-market Strategy (4) Coach & Mentor teams (5) Executive reporting (6) Value & ROI

WORK HISTORY

Chief Product Officer, RavSol San Francisco, CA 07/2020 -

Present
 Customer (Risant Health): Product & Agile Management for Digital Consumer Experience CX team managing capabilities & Frameworks, shared services,
personalization & recommendation streams of work to serve experience products such as On-demand- Virtual Urgent Care, Intelligent Triage, Inbox
Management, Outdoor-Indoor, Ambient Dictation, and build ecosystem to host business consumers.

 Product Management for a community benefit program in designing a digital platform that enables autonomous micro-small-medium businesses that supports
UNITY segments (Underprivileged, Needs, Inclusion, Transition, Yes). Helped Nomiso and Cuvo Product on Business development setup.

 Customer (Kaiser Permanente): Spearheaded key IT PMO program initiatives in The Permanente Medical group on programs such as Lab-link Product, 4C
profiling-, implementing products ServiceNow, Sitecore, Tele-medicine Kiosks , Physician-Scheduler appointments, Digital-front-door, e-Consult (virtual
visits), Digital companion, Comprehensive health record , and Lab-decompression Program (clinical labs setup) to facilitate the network of 3000+ physicians
and nurse practitioners- Histology, Cytology, Special Chem, Covid, Genetic, Microbiology, Diagnostics, etc.

Vice President- Product & Business Management, Concentrix San Francisco, CA 01/2020 - 06/2020

 Spearheaded proprietary Healthcare Supply chain proprietary API centric-product platforms One stop Healthcare SCM & RPA BotScope; Program wound up
because of org level M&A initiatives.

Associate Director- Healthcare Product/Program Management, Cognizant San Francisco, CA 04/2013 - 12/2019

Built indelible customer relationships while Healthcare consulting product implementations & establishing and running IT PMOs delivering value to healthcare
customers from the segments of provider, payor, pharma, & clinical labs. P&L $65M

 Customer (Kaiser Permanente): Managed high performing teams delivering value through multi-year-multi-million key programs such as Salesforce, Sales
Cloud implementations, RCM- Resolute Hospital billing & Professional billing), ICD-10, Obama Care Reform ACA 3Rs, CSR- Acero product, ETL
Technology & Database upgrades, Member Enrollment- Benefits management, NVT (National Value tracker), (CDW) Claims Datawarehouse to Nationals
Pricing Systems, (MDW) Membership Datawarehouse merger, Big Data & Analytics & MS Azure implementations, NCAP( National Cost Accounting
Program)- StrataJazz product, Medicare, Medicaid, Medical encounters. Managed ART/CDPs/PIs.

 Key contributor in Product Development, Launch, and Commercialization Cognizant’s TriZetto line of products Core Administration - FACETS, QNXT,
QUICLINK | Provider reimbursement: NetworkX Modeler, NetworkX Pricer, NetworkX Bundler | Care Management: Clinical Care Advance, Value based
Benefits, Care Advance Provider

Senior Product Consultant- Healthcare, Capgemini Los Angeles, CA 08/2004 - 04/2013

Healthcare Product SME consultant for CG’s strategic partnerships with SCMKPI proprietary, Cerner, Allscripts, SAP & IBM, line of products, played various
Program & Product roles implementing solutions of Revenue Cycle Management Systems, Healthcare Analytics and Business Intelligence Solutions, Patient
Engagement and Experience Platforms, Practice Management Software, Electronic Health Records (EHRs). P&L $15M

 (Customers: Bellflower Medical Center, LA county, Variety Health systems, Los Angeles community Hospitals, Cleveland Clinic, Mayo Clinic, Gilead,
Merck). Key KPIs tracked such as operational savings, improving real-time data processing, on-time regulatory reporting, narrowing down report errors,
automating practice management, streamlining hospital & pharma supply chain operations with improved delivery timelines, customer satisfaction, deviation in
demand planning, etc.

PRODUCT MANAGEMENT: Road mapping, Go-to Market, Launch, Prototyping, User Stories, Backlog prioritization, User research, Design Thinking,
UA, A/B Testing, Squad Management, develop product strategy for specific markets, types, or lines of business (LOB), Manage ideation sessions and
partnerships for new offerings, Analyze market dynamics, competitors, and product performance, Drive performance analysis and product feasibility
assessments, Value focused, Leadership & Collaboration

PMO SKILLS: Agile & Waterfall methodologies, Strategic vison, Program Management Office, Coach PM, Product owners, Scrum masters, Work breakdown
structure, SDLC, RAID, RACI, SBAR, SWOT, Manage Cross functional teams, Executive leadership reporting, KPI tracking, Configuration management
(CMDB), Change management, Risk Management, Incident & Problem Management, Technology Debt Refactoring, Strategic planning, Schedule
management, Budgeting & Allocation, Vendor Management, Supply Chain Operations

EDUCATION
 MBA, UC BERKELY HAAS BUSINESS SCHOOL, 2018
 MCA, ANDHRA UNIVERSITY, 2003
 B.COM, ANDHRA UNIVERSITY, 1999

CERTIFICATIONS
 Certified Safe POPM
 Chief Technology Officer, Wharton
 Product Strategy, Kellogg Northwestern
 Digital Transformation, Harvard
 Digital Strategy, IE Business
 Program Management, Stanford
 Certified PMP
 Certified Scrum Master
 Certified Safe Agilist
 AWS Cloud practitioner
 Certified Revenue Cycle Representative (CRCR)
 Certified Healthcare Financial Professional (CHFP)
 Operational Excellence (CHFP)
 Certified Supply Chain Professional (CSCP) (pursuing)

TOOLS
 Microsoft Suite, G-Suite
 Jira, Confluence, Kanban
 ServiceNow, Salesforce
 Anaplan, Smartsheet, Box
 Tableau, Power BI, SharePoint
 Marketo, Dynamo, Adobe Experience Manager, Builder.io
Develops product strategy for a market, product type or product line of business (LOB) in addition to performing regular ideation sessions focused on building a robust product pipeline to achieve market goals. Applying an advanced understanding when driving performance for their respective market, product type or product LOB, its competitors, their performance and shortcomings along with KP product performance. Brings the organization together to perform product feasibility on any initiative, product type or portfolio. Defines and executes the development of the product or initiative through executive alignment and influence for implementation, providing cross-functional service recovery and issues resolution, as assigned. Acts as the product authority to the organization, S&AM, and outside consultants to enable a high degree of sales and customer support and serves as a subject matter expert and consultant for multiple markets, LOBs, products, portfolios, workstreams, or initiatives. Writes and develops for complex business-development initiatives. Drives the development and maintenance of their market, product type, or product LOB requirements and ensuring they meet the needs of the market, members, and KP
objectives. Manages a defined set of product implementations from simple to complex across markets, products, LOBs, and post-implementation transition to operations. Develops and delivers all product training and change management actives across their respective markets, products, and LOBs. Leverages a deep understanding and experience of product policy, end-to-end product administration, and content area knowledge working with Underwriting, Actuarial Services, Regulatory, and Benefits. Essential Responsibilities: Promotes learning in others by communicating information and providing advice to drive projects forward; builds relationships with cross-functional stakeholders. Listens, responds to, seeks, and addresses performance feedback; provides actionable feedback to others, including upward feedback to leadership and mentors junior team members. Practices self-leadership creates and executes plans to capitalize on strengths and improve opportunity areas, influences team members within assigned team or unit. Adapts to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Models team collaboration within and across teams. Conducts or oversees business-specific
projects by applying deep expertise in subject area; promotes adherence to all procedures and policies. Partners internally and externally to make effective business decisions; determines and carries out processes and methodologies; solves complex problems; escalates high-priority issues or risks, as appropriate; monitors progress and results. Develops work plans to meet business priorities and deadlines; coordinates and delegates resources to accomplish organizational goals. Recognizes and capitalizes on improvement opportunities; evaluates recommendations made; influences the completion of project tasks by others. Participates in business-case development by writing and developing for complex initiatives. Facilitates product implementation or program management by managing a defined set of product implementations from simple to complex across markets, products, LOBs, and post-implementation transition to operations. Facilitates product portfolio feasibility and development by bringing the organization together to perform product feasibility on any initiative, product type, or portfolio; and defining and executing the development of the product or initiative through executive alignment and influence for implementation.
Applies product knowledge by leveraging a deep understanding and experience of product policy, end-to-end product administration, and content area knowledge working with Underwriting, Actuarial Services, Regulatory, and Benefits. Facilitating product training and change management by developing and delivering all product training and change management actives independently across their respective markets, products, and LOBs. Facilitates team management by managing a matrixed team for multiple markets, LOBs, product, portfolio, workstream, or initiatives. Qualifications
Minimum Qualifications: Minimum three (3) years of experience leading matrixed teams with or without direct reports. Bachelor’s degree from an accredited college or university AND minimum eight (8) years of experience in health care, product development and management, strategy development and execution, finance, sales and account management, marketing, consulting, benefits, program management, or a directly related field OR minimum eleven (11) years of experience in health care, product development and management, strategy development and execution, finance, sales and account management, marketing, consulting, benefits, program management, or a directly related field. Additional Requirements:
Knowledge, Skills, and Abilities (KSAs): Business Acumen; Change Management; Negotiation; Innovative Mindset; Applied Data Analysis; Business Relationship Management; Conflict Resolution; Managing Diverse Relationships; Client and Domain Knowledge; Product Design; Product Development Life Cycle; Product Performance; Process Validation; Project Management; Project Management Tools; Risk Assessment; Time Management; Quality Assurance Process; Service Focus; External Health Care Compliance; Strategic Program Management; Market Analysis; Benefit Plans; Operational Policy
Develops product strategy for a market, product type or product line of business (LOB) in addition to managing regular ideation sessions focused on building a robust product pipeline to achieve market goals. Partners internally and externally in ideation, concept development, and overall vision of a new offering or strategic approach. Applies a deep understanding when driving performance for their respective market, product type, or product LOB, its competitors, their performance and shortcomings along with KP product performance. Brings the organization together to perform product feasibility on any initiative, product type or portfolio and defines and executes the development of the product or initiative through executive alignment and influence for implementation. Acts as the product authority to the organization, S&AM, and outside consultants to enable a high degree of sales and customer support, including marketing strategy, member experience, and customer experience. Serves as a subject matter expert and consultant for multiple markets, product type, programs, or product LOB. Reviews, provides feedback, and provides approval on business case development for complex initiatives and engaging with senior leaders for
alignment. Drives the development and maintenance of their market, product type, or product LOB requirements and ensuring they meet the needs of the market, members, and KP objectives. Oversees all product implementations from simple to complex across markets, products and LOBs. Develops and delivers all product training and change management actives across their respective markets, products and LOBs focus. Leverages a deep understanding and experience of product policy, end-to-end product administration, and content area knowledge working with Underwriting, Actuarial Services, Regulatory, and Benefits.
Essential Responsibilities:
Promotes learning in others by communicating information and providing advice to drive projects forward; builds collaborative, cross-functional relationships. Solicits and acts on performance feedback; provides actionable feedback to others, including upward feedback to leadership; influences, mentors, and coaches team members. Practices self-leadership; creates, evaluates, and responds to the strengths and weaknesses of self and unit or team members. Leads the adaptation to competing demands and new responsibilities; adapts to and learns from change, challenges, and feedback. Fosters open dialogue amongst team members.
Drives the execution of multiple work streams by identifying member and operational needs; translates business strategy into actionable business requirements; develops and updates new procedures and policies. Gains cross-functional support for objectives and priorities; determines and carries out processes and methodologies; solves highly complex issues; escalates and resolves issues as appropriate; sets standards and measures progress. Develops work plans to meet business priorities and deadlines; coordinates, obtains and distributes resources. Removes obstacles that impact performance; guides performance and develops contingency plans; accordingly, influences the completion of project tasks by others.
Oversees business-case development by reviewing, providing feedback, and providing approval on business case development for complex initiatives and engaging with senior leaders for alignment.
Facilitates product implementation or program management by overseeing all product implementations from simple to complex across markets, products, and LOBs.
Oversees product portfolio feasibility and development by bringing the organization together to perform product feasibility on any initiative, product type, or portfolio; and defining and executing the development of the product or initiative through executive alignment and influence for implementation.
Applies product knowledge by leveraging a deep understanding and experience of product policy, end-to-end product administration, and content area knowledge working with Underwriting, Actuarial Services, Regulatory, and Benefits.
Manages product strategy and ideation by developing product strategy for a market, product type, or product line of business (LOB) in addition to managing regular ideation sessions focused on building a robust product pipeline to achieve market goals; and partnering internally and externally in ideation, concept development, and overall vision of a new offering or strategic approach. Primary Responsibilities:

Lead through craft and move seamlessly between designing and leading
Inform and strategic decision-making in collaboration with product and engineering peers
Frame and solve hard problems to propose innovative and viable solutions
Provide creative leadership and for your team to do their best work
People management with a focus on supporting growth and removing obstacles
Establish processes on squads and within the greater design team to ensure quality outcomes
Champion and support cross-team collaboration, processes, and cultivate team growth
Be a pillar for quality design, staying in the know of the latest design trends and developments to champion new and innovative ideas
Support and enhance the development of our design system in Figma and the translation into Storybook
Collaborating on product roadmaps
Present work and facilitating workshops with executives
Partner with the research team to drive empathy and understanding and inform product enhancements and features
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

8+ years of professional design experience

3+ years of management and leadership experience
3+ years of experience leading and executing on design systems work
1+ years of experience working within accessibility guidelines and developing processes to support it
1+ years of experience in working within or for large organizations
2+ cases outlining how their design leadership has met business objectives
2+ cases showing high visual acuity shown in consumer focused product case-studies

Preferred Qualifications:

Experience working in banking or a financial institution

Understanding of healthcare and insurance
Experience in brand design
Overseeing product training and change management by developing and delivering all product training and change management actives across their respective markets, products, and LOBs focus.
Facilitates team management by managing a matrixed team for multiple markets, product, programs, or LOB.
Qualifications
Minimum Qualifications Minimum four (4) years of experience leading matrixed teams with or without direct reports.
Bachelor’s degree from an accredited college or university AND minimum ten (10) years of experience in health care, product development and management, strategy development and execution, finance, sales and account management, marketing, consulting, benefits, program management, or a directly related field OR minimum fifteen (13) years of experience in health care, product development and management, strategy development and execution, finance, sales and account management, marketing, consulting, benefits, program management, or a directly related field.
Additional Requirements:
Knowledge, Skills, and Abilities (KSAs): Business Acumen; Change Management; Negotiation; Innovative Mindset; Applied Data Analysis; Benefit Plans; Business Relationship Management; Conflict Resolution; Managing Diverse Relationships; Client and Domain Knowledge; Product Design; Product Development Life Cycle; Product Performance; Production Support; Process Validation; Project Management; Project Management Tools; Risk Assessment; Time Management; Quality Assurance Process; Service Focus; Operational Policy; External Health Care Compliance; Strategic Program Management; Market Analysis