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PALGRAVE STUDIES OF
INTERNATIONALIZATION
IN EMERGING MARKETS
Series Editors
Marin Marinov
Aalborg University
Aalborg, Denmark
Svetla Marinova
Aalborg University
Aalborg, Denmark
Emerging market nations such as Russia, Brazil, China, South Africa
and India as well as Eastern European territories, are in the process of
changes and growth that require specific study and attention. The inter-
national business strategies employed in these territories target new
opportunities, the study of which provides scholars the opportunity to
evolve international business theory.
Covering three main themes—international business, management
and marketing—Palgrave Studies of Internationalization in Emerging
Markets will encompass a multiplicity of topics. Examining the new
ways in which firms from emerging economies develop and implement
their internationalization strategy, as well as their management and mar-
keting strategies, the series will encompass specific issues such as social
entrepreneurship, operations and regional specifics of international-
ization. Looking closer at the specifics underlying the development of
emerging market nations and their firms, this series aims to shed light
on the current and future issues associated with the challenges and
opportunities offered by the varying contexts of emerging markets.
International
Business
and Emerging
Economy Firms
Volume II: European and African
Perspectives
Editors
Jorma A. Larimo Marin A. Marinov
Faculty of Business Studies Aalborg Business School
University of Vaasa Aalborg University
Vaasa, Finland Aalborg, Denmark
© The Editor(s) (if applicable) and The Author(s), under exclusive license to Springer Nature
Switzerland AG 2020
This work is subject to copyright. All rights are solely and exclusively licensed by the Publisher, whether
the whole or part of the material is concerned, specifically the rights of translation, reprinting, reuse
of illustrations, recitation, broadcasting, reproduction on microfilms or in any other physical way, and
transmission or information storage and retrieval, electronic adaptation, computer software, or by
similar or dissimilar methodology now known or hereafter developed.
The use of general descriptive names, registered names, trademarks, service marks, etc. in this
publication does not imply, even in the absence of a specific statement, that such names are exempt
from the relevant protective laws and regulations and therefore free for general use.
The publisher, the authors and the editors are safe to assume that the advice and information in this
book are believed to be true and accurate at the date of publication. Neither the publisher nor the
authors or the editors give a warranty, expressed or implied, with respect to the material contained
herein or for any errors or omissions that may have been made. The publisher remains neutral with
regard to jurisdictional claims in published maps and institutional affiliations.
This Palgrave Macmillan imprint is published by the registered company Springer Nature Switzerland AG
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Contents
v
vi Contents
Index 301
Notes on Contributors
vii
viii Notes on Contributors
funded his research. He has published over 200 papers in journals and
conference proceedings. He edited more than numerous special issues in
journals and more than 20 books and conference proceedings. He is the
Editor-in-Chief of IEEE Transactions on Engineering Management.
Müge Göken is Research Assistant at Istanbul Technical University,
Turkey with interest in industrial and product design. She received
her B.Sc. and M.Sc. degrees in Industrial Design from Middle East
Technical University, Ankara, and Izmir Institute of Technology respec-
tively, both in Turkey. Her research interest is adoption of smart glasses
in medical industry.
Natasa Grujic graduated with a B.Sc. degree from the Faculty of
Economics at the University of Belgrade, Serbia. Her M.A. degree in
Politics and Economics was awarded by the University of Macedonia,
Greece. She has a Ph.D. degree in Economics. Her research is on transi-
tion countries from South-East Europe.
Maria Ivanova-Gongne teaches International Marketing. Her research
interests include business-to-business marketing management, particu-
larly the aspects of business interaction, managerial sensemaking, and
culture in international business-to-business relationships and net-
works. Her work has appeared in academic journals such as Industrial
Marketing Management, Scandinavian Journal of Management, Journal of
Business and Industrial Marketing and European Management Journal.
Dr. Oluseye O. Jegede is the African Research Fellow at the Centre
for Science, Technology and Innovation Indicators (CeSTII), Human
Science Research Council (HSRC), Cape Town, South Africa. He works
also as a Research Fellow at African Institute for Science Policy and
Innovation, Obafemi Awolowo University, in Nigeria.
His main areas of research are science, technology and innova-
tion policy, inclusive industrialization and Economic Development.
Dr. Jegede has published numerous articles on STI policy, innovation
management and innovation systems. He is reviewer to several interna-
tional journals and was guest editor of the Innovation and Development
x Notes on Contributors
xvii
xviii List of Figures
xix
xx List of Tables
xxi
1
International Business and Emerging
Economy Firms: The Contexts of Central
and Eastern Europe and Africa
Svetla T. Marinova, Jorma A. Larimo, Tiina Leposky
and Marin A. Marinov
The Book
The collection of studies in this book examines the role and influence of
emerging markets from the perspective of Central and East European as
well as African companies. The authors come from different universities,
countries and backgrounds, but they all represent scholarly interest on
how emerging markets are visible in the IB arena. Methodologically, the
approaches used in these studies vary and the book as a whole contains
conceptual and empirical papers, as well as quantitative analyses and
case studies. Understanding emerging markets as active participants,
partners and drivers of IB is still limited and thus the phenomenon rep-
resents a fruitful space for exploratory research using a wide range of
methodological and theoretical approaches.
Chapter 2 of the book discusses how different institutional environ-
ments of developed and emerging economies affect the business prac-
tices of small- and medium-sized enterprises (SMEs). With the current
focus of national institutions on better integrating SMEs into both
international trade and sustainability goals, the chapter investigates
the role played by socially and environmentally responsible business
practices (RBPs) in SMEs’ IB relationships. The qualitative approach
employed in this chapter reveals that environmental responsibility is not
1 International Business and Emerging Economy Firms …
9
had the highest job destruction and separation rates. While in absolute
terms, fast internationalisers (including born globals) were most active
in job creation and, in general, they were also larger than other firms,
the latter managed to grow much more in percentage terms as they were
very small in the beginning. The findings show that born globals had
the highest wage costs per employee and that fast internationalisers’
overall survival and export survival rates were higher than other firms’
rates. Consequently, although born globals’ net job reallocation and job
flow rates were not always positive, their contribution in terms of creat-
ing more highly paid jobs should not be underestimated.
The aim of the fifth chapter is to define the meaning and role of dis-
tance in determining cross border investment transactions. Using the
case of a transition economy, it demonstrates the implementation of a
modified Ghemawat’s culture, administrative, geographic and economic
distance framework for testing the relevance of distance in determin-
ing FDI inflows into a country. The chapter also illustrates how each
of the distance dimensions, i.e. cultural, institutional, geographic and
economic, correlates with FDI into diverse industries categorised by
their technological level into: manufacturing with high technology,
medium high technology, medium low technology, and low technology
sectors, and in services with low-knowledge intensive and high-knowl-
edge intensive sectors. With the exception of institutional distance, the
remaining distance dimensions, i.e. cultural, geographic and economic,
follow Ghemawat’s (2001) propositions. Therefore, the “CAGE distance
framework” in this chapter is being transformed into “CIGE distance
framework”.
Chapter 6 discusses how in recent years, there has been an increase in
the interest from different industries in the adoption of smart wearable
devices in light of their inevitable ubiquity. One type of these devices is
the Augmented Reality Smart Glasses (ARSGs), which can have a great
effect on different areas through providing timely information to users.
One of the industries that can significantly reap the benefits of this
technology is healthcare. However, as healthcare is a multi-dimensional
industry, there is a need for a multifaceted look into the adoption and
acceptance of smart glasses by health professionals. The chapter exam-
ines the acceptance of smart glasses by healthcare professionals based
1 International Business and Emerging Economy Firms …
11
References
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Andreff, W., & Andreff, M. (2017). Multinational companies from transition
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gration and outward FDI from Central and Eastern Europe—Is there any
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embeddedness in Chinese firm internationalization. Thunderbird
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and substitution as an internationalization strategy: The emergence of an
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Ngwu, F., Adeleye, I., & Ogbechie, C. (2015). Africa-to-Africa internation-
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(1st ed., pp. 9–31). Abingdon, Oxon: Routledge.
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Research, 16(2), 25–43.
Part I
European Perspectives
on the Internationalization
of Emerging Economy Firms
2
The Role of Responsible Business Practices
in International Business Relationships
Between SMEs from Developed
and Emerging Economies
Maria Uzhegova, Lasse Torkkeli
and Maria Ivanova-Gongne
Introduction
One of the key recent phenomena in the international business domain
is the expectation of increasingly responsible business behaviour from
large multinational companies (MNCs) because of their high p ublic
visibility, generated from NGOs and the media (Campbell 2007).
However, it small- and medium-sized enterprises (SMEs) the pre-
dominant companies in the Organisation for Economic Co-operation
Theoretical Background
Business Responsibility in International Business
Responsibility in SMEs
The term corporate in the CSR initialism may misleadingly imply that
the agenda is related to MNCs or human rights issues. However, SMEs
are not simply the smaller versions of their larger counterparts, and thus,
CSR as a term does not capture the approach required for such firms
(Moore and Spence 2006). Indeed, scholars have studied the differences
and features of CSR for SMEs in recent decades (e.g. see Spence 1999;
Jenkins 2004; Preuss and Perschke 2010), as well as drivers and barriers
(see Ellerup Nielsen and Thomsen 2009) and implications for SME per-
formance (e.g., Battisti and Perry 2011). To compare corporations and
small businesses (Jenkins 2004), corporate strategy, control measures,
formal standards, functional expertise and systems are all attributes of
corporations, while for small businesses, maintenance of tactical strat-
egies, individual ways of operating, personal monitoring and holistic
features are characteristic. Consequently, how small companies address
business responsibility issues differs from large corporations’ approaches
(Perrini 2006). This means that research conducted with MNCs is not
easily generalisable for SMEs and hence, in this study, we expect that the
implications for the international business of SMEs might differ from
those identified in the studies conducted in the MNC context.
While implementing standardised and formalised practices devel-
oped for MNCs is not applicable here, SMEs, instead, may address the
call for sustainability through responsible business practices (Ryan et al.
2010). RBP differs from the term CSR in that an SME’s owner/manager
is given the central role in decisions regarding such elements of RBP as
environmental and/or social responsibility. In this study, we adopt the
RBP concept, which better fits an SME context, as an overarching term
to study the social responsibility and environmental responsibility of
SMEs.
Social responsibility is defined broadly to capture the whole variety
of meanings and actions that SMEs possess. Specifically, it includes the
following groups of SME’s socially responsible practices (Larrán Jorge
et al. 2016): (i) philanthropic and voluntary work; (ii) internal activities
focused on improving working conditions; (iii) transparency of policies
22
M. Uzhegova et al.
Institutional Environment
Economic, political and social factors are shaping CSR activities around
the world (Baughn et al. 2007). Several studies analyse which nor-
mative, cultural-cognitive and regulative elements influence respon-
sibility applying the institutional lens. These include economic
conditions (Campbell 2007) and national, legal and cultural frameworks
(e.g. Matten and Moon 2008). The articulation of responsibility in dif-
ferent countries’ firms is often researched in the light of national differ-
ences both in international business literature (e.g. Demirbag et al. 2017;
Graafland and Noorderhaven 2018; Miska et al. 2018) and business
ethics literature (e.g. Ringov and Zollo 2007; Ho et al. 2012; Ioannou
and Serafeim 2012). The differences are often explained through nations’
levels of economic and social development, cultural profiles and institu-
tional environments. There are two prevailing hypotheses about the rela-
tion between responsibility and a country’s institutional environment.
The institutional substitute theory postulates that firms address a country’s
institutional voids through socially responsible business practices, while
the institutional mirror theory argues that firms’ responsibility actions
result from welfare states that have resources and a culture of care (Koos
2011). Keim (2003) has identified two main groups of institutions that
may influence companies’ responsibility: formal institutions, expressed
in laws, policies and formal agreements accepted by different countries;
and informal institutions, which form behavioural and mental models,
2 The Role of Responsible Business Practices …
23
VII: PLANS
In secret the indomitable servant of his country made himself a boat,
a coracle of palm branches and mud, and when, a week later, they
came in sight of land and Ultimus put in close to have a good look at
it and the little white city built by the mouth of a river, he put off in it
without so much as saying good-bye or thank you for the hospitality
he had received.
“He will come back,” said Siebenhaar; “he will come and try to annex
the island. No Fattish officer can resist an island and the Fattish
have been known to waste thousands of lives in order to add a bare
rock or a pestilential swamp to their Empire. It is an amiable lunacy
which my unhappy race, who cannot appreciate their geographical
disadvantage, are trying to emulate. What is the news of the war to-
day?”
“The official reports all agree in saying that there is no further
development. Every capable man in every country is now bearing
arms. All other activity is at a standstill. Stern measures have had to
be taken by the various governments to stop the emigration of
pregnant women to the peaceful countries on the other side of the
world.”
“Ah!” said Siebenhaar, “I thought that would happen, I thought the
women would revolt as soon as war ceased to be an excitement and
became a trade.”
“Some of the Governments,” added Ultimus, “are paying women
over forty-five years of age to go.”
Siebenhaar chuckled.
“It is time we interfered, Ultimus. When they lose their sense of
humour so far as that, it is time for action. We will go to Fatland.
Where are we now?”
“Off the coast of Africa.”
“We will lie out to sea until we have prepared the island against all
dangers. First of all we will blow up the harbour. Then we will mine
the shores all round. We will prepare the rocks on the tops of the
mountains for missiles and we will lay in a great stock of your new
transmissible explosive. We will then block the mouth of the great
Fattish river, and we shall see what we shall see. An intelligent use
of explosives should be able to counteract and if necessary to crush
the fatuous use of them that is now being made. We will try
persuasion, threats, and violence in that order to stop the war, and if
then we cannot succeed we will abandon the human race altogether
and return to our own Southern Seas.”
“You forget,” expostulated Ultimus, “that I was drawn here out of
curiosity as to something else besides the war, and that is, woman.”
“A man,” said Siebenhaar, “bears a grudge against woman for his
birth; he is a fool to burden himself with others against her.”
“As I imagine them,” replied the young man wistfully, “they are
beautiful.”
“Lord, Lord,” cried Siebenhaar, “if only a young man would be
content with his imaginings.”
XIV: WAR
The airship was a great delight to the inventive genius of Ultimus. He
had it brought to earth on the shore and examined the engines and
propellers, and its ingenious steering apparatus. The officer in
charge of it was discreet and silent, a stiff martial gentleman whose
intelligence and humanity were completely hidden by his uniform. He
had brought a declaration to be signed by Ultimus, saying that he
was a non-belligerent and did not represent any newspaper. For
Siebenhaar he had brought a bundle of newspapers of every country
so that he might read what the nations were saying of each other.
At last Ultimus’ curiosity was satisfied, and he stepped into the
observation car, the engines started purring and the great fish-
shaped balloon rose into the air.
Ultimus was surprised to see how little his island was and when they
passed over into Fatterland he cried:
“Why, there is room for everybody! How wrong I was to hate the
Fattish for being so many! Why do not some of them come and live
here if there is no room for them on their island?”
“They’d have a warm time of it if they did,” said the officer.
“Why? Don’t you like the Fattish?”
“They are pirates and thieves. They are jealous of our honest
commercial success. They and they only are responsible for this war.
They have set half the nations of Europe to attack us, but they attack
in vain. We are glorious warriors, but they are only commercial
travellers.”
“In Fatland,” replied Ultimus, “they say that they are glorious
warriors, but you are only machines. And they say that you are
jealous of their Empire, and for years have been planning to destroy
their fleet.”
“What nonsense!” said the officer.
They had been thousands of feet in the air, often above the clouds.
“We are approaching the western frontier.”
They descended. A booming and roaring came up and a queer
crackling sound. There were flashes of light and puffs of smoke, but
nowhere were there signs of any men save far, far away on the
roads behind the lines of smoke and flashes of light.
“That,” said the officer, “is the war.”
“But where are the men who are doing it?”
The officer pointed to black zigzag parallel lines in the ground.
“They are there. Those are trenches. They are impregnable. Years
ago, at the beginning of the war there was some barbarous fighting
with bayonets, but since we took up those positions there is nothing
but what you see. Each year makes those positions stronger, nothing
can move the armies from them. While the war lasts, they will be
held. Is it not splendid? It is just the same on the eastern frontier,
though the line there is a hundred miles longer. Ah! It is the greatest
war the world has ever seen.”
They came lower until they could see into the trenches. There were
men playing cards, others sleeping; another was vomiting. Another
was buttoning up his trousers when his head was blown off. His body
stood for a moment with his hand fumbling at his buttons. Then it
collapsed ridiculously. One of the men who was playing wiped a card
on his breeches and then played it. Another man went mad, climbed
out of the trenches and rushed screeching in the direction whence
the missile had come.
“I have seen enough,” said Ultimus. “Why do they go there?”
“Because if they did not Fatterland would be overrun with the
savages hired by the Fattish.”
“Would that be worse?”
“It would not last so long,” replied the officer, “but we should have
lost our honour as a nation.”
“That,” said Ultimus, “is exactly how the most beautiful woman in
Fatland talks. What is this honour?”
“It is holy,” said the officer with so fatuously fervent an expression
that Ultimus laughed.
“Does your Highness wish to see the eastern frontier?”
“No, thank you. That is enough.”
The airship soared up. It was now night. The stars came out and
Ultimus mused:
“Out of all the planets why should this be tortured with the life of
men? Is it their vast numbers that drive them mad? Or are they so
vile that war is their normal condition and peace only a rest from it?”
For the first time Ultimus responded to the beauty of the world. They
flew low over mountains, and great rivers and wide valleys. The
variety of it all entranced him, accustomed as he was to the
monotony of the sea and the narrow limitations of the island. Apart
from the horror of war it was amazing to him that men should desert
such loveliness to spend their days in holes dug in the ground.
XV: SIEBENHAAR ON SOCIETY
Meanwhile on the island the philosopher and the chambermaid
lived through difficult hours. The girl wept without ceasing and said if
she had known how dull it was going to be she never would have
come. Remembering Arabella’s dissatisfaction, Siebenhaar said:
“Women have no resources within themselves. They take life too
seriously. It is never amusing to them. Society is organised for their
protection and amusement and they take no interest in it, and let
men, who are only worried or irritated by it, bring it to ruin without a
protest. Women are the criminals who are responsible for everything,
for they encourage men in their vanity and weaken them in their
power. They desire safety, and detest originality, intellect,
imagination.”
The chambermaid sobbed: “I thought it was going to be fun to be a
Queen, but there is no fun in reigning over sticks and stones.”
“Women,” said Siebenhaar, “want their lovers and their babies and
their fun. When they have to choose between the three, they choose
their fun. No. They are not the criminals; it is men who are that for
letting them have their fun to keep them quiet. Oh! Ultimus, that was
a true instinct of yours to destroy them in their thousands!”