Outbound call

Agent: This call is from speedy cash loans. Am I talking to Mr. XYZ?

Cust: Yes, then continue if no then say thank you or sorry and hung up.
Agent: We are calling you in regards to your loan application that you have been pre-approved for
up to 5,000 dollars. So, are you still looking for a loan?

Cust: Yes.

Agent: So, what is the loan amount you are looking for?

Cust: $5000

Agent: Alright, your monthly installments will be $229.16 for the next 24 months. Is that okay?

Cust: Yes

Agent: Before we go ahead there is some basic information that we need to verify.

Name:

Phone number:

Email address:

Add:

Ssn:

Bank name:

Acc number:

Routing number:

Account age:

Account is neg or pos:

Online banking:

DoB:

Credit score:

References (name and no):

1)

2)
We will be sending you the loan agreement on your email address.

you need to reply back to the email stating that you agree to the terms and conditions along

with a picture of a government ID like your Driver’s License.

Cust: Okay.

Agent: Once we receive the email conformation our funding department will call you back to complete
the transaction. Thank you.