Assessment Task 1: Checklist

Student’s name:

Completed
successfully? Comments

Did the student: Yes No

Source and use industry information

including:

 identifying sources of information on

the structure and operation of the
hospitality industry

 accessing specific information of

relevance to the hospitality industry
to assist operational duties

 obtaining information on features of

current and emerging hospitality
products and services relevant to
their role

 using their knowledge of the

hospitality industry to enhance the
quality of their work performance?
As evidenced by the student’s Industry
Report meeting the requirements of the
Industry Report Assessor.

Use open and closed probe questioning

to interact effectively and obtain
information from:

 experienced industry personnel

 colleagues

 suppliers

 industry bodies?

As evidenced by the student’s Industry

Report meeting the requirements of the
Industry Report Assessor and as
evidenced by the assessor observing the

RC- SITHIND006 -AC -V1.1 Page | 1

Rockford International College Pty Ltd T/A Rockford College

Level 3, 633 Princes Highway, Rockdale, NSW 2216

ABN: 47636979667|RTO Code: 45650 | CRICOS Provider Code: 03882C

Phone: +61285935200 | Email: admissions@rockford.edu.au | Web: www.rockford.edu.au

 student:

 using active listening techniques

 speaking clearly and concisely

 using non-verbal communication to

assist with understanding

 asking questions to identify required

information

 responding to questions as
required.

 using a range of open, closed and

probing questions.

Source and document current and

emerging industry information on the
hospitality industry using at least three of
the following information sources:

 developers of codes of conduct or

ethics

 discussions with experienced

industry personnel

 industry accreditation operators

 industry associations and

organisations

 industry journals, reference books

and seminars

 libraries and media

 networking with colleagues and

suppliers

 personal observations and

experience

 plain English documents, issued by

government regulators, that
describe laws relevant to the
hospitality industry

 training courses

 unions?

RC- SITHIND006 -AC -V1.1 Page | 2

Rockford International College Pty Ltd T/A Rockford College

Level 3, 633 Princes Highway, Rockdale, NSW 2216

ABN: 47636979667|RTO Code: 45650 | CRICOS Provider Code: 03882C

Phone: +61285935200 | Email: admissions@rockford.edu.au | Web: www.rockford.edu.au

 As evidenced by the student’s Industry
Report meeting the requirements of the
Industry Report Assessor.

Source, interpret and share information

on the following:
 current and emerging products and
services
 current issues

 career opportunities

 relationship between other related

industries
 compliance issues and quality
assurance
 new products, technology,
techniques and services
 work ethic required to work in the
industry?
As evidenced by the student’s Industry
Report meeting the requirements of the
Industry Report Assessor and the
student’s assessor email meeting the
criteria specified in Activity 3.

Source and use compliance information

by:
 obtaining information on laws
specifically relevant to the
hospitality industry
 working compliantly

 seeking information on industry

quality assurance schemes and
using it to benefit their own
organisation
 accessing information on career
planning
 accessing information on EEO law

 obtaining information on ethical

industry practices
 conducting day to day hospitality
RC- SITHIND006 -AC -V1.1 Page | 3

Rockford International College Pty Ltd T/A Rockford College

Level 3, 633 Princes Highway, Rockdale, NSW 2216

ABN: 47636979667|RTO Code: 45650 | CRICOS Provider Code: 03882C

Phone: +61285935200 | Email: admissions@rockford.edu.au | Web: www.rockford.edu.au

 practices according to ethical
principles?
As evidenced by the student’s Industry
Report meeting the requirements of the
Industry Report Assessor.

Source and use information on

hospitality technology by:
 sourcing and accessing information
on current and emerging
technologies that impact on
operational duties

 using information on technology to

suggest new and improved
workplace practices

 using current and emerging

technologies in day to day working
activities?
As evidenced by the student’s Industry
Report meeting the requirements of the
Industry Report Assessor.

Update personal and organisational

knowledge of the hospitality industry by:
 identifying and using a range of
opportunities to update current and
emerging knowledge of the
hospitality industry

 monitoring current issues and

trends for the industry

 sharing updated information with

colleagues.
As evidenced by the student’s Industry
Report meeting the requirements of the
Industry Report Assessor.

Use the computer and keyboard to

develop their industry report?
As evidenced by their report being
completed on a word processor and not
handwritten.

RC- SITHIND006 -AC -V1.1 Page | 4

Rockford International College Pty Ltd T/A Rockford College

Level 3, 633 Princes Highway, Rockdale, NSW 2216

ABN: 47636979667|RTO Code: 45650 | CRICOS Provider Code: 03882C

Phone: +61285935200 | Email: admissions@rockford.edu.au | Web: www.rockford.edu.au

 Task outcome:  Satisfactory  Not satisfactory

Assessor signature:

Assessor name:

Date:

RC- SITHIND006 -AC -V1.1 Page | 5

Rockford International College Pty Ltd T/A Rockford College

Level 3, 633 Princes Highway, Rockdale, NSW 2216

ABN: 47636979667|RTO Code: 45650 | CRICOS Provider Code: 03882C

Phone: +61285935200 | Email: admissions@rockford.edu.au | Web: www.rockford.edu.au