NAMA : KEVIN SETIAWAN

NIM : 052182276
PRODI : S1 ILMU KOMUNIKASI
MATA KULIAH : BAHASA INGGRIS
KODE MATKUL : MKWI4201
JAWABAN
Soal 1

Bagian surat resmi yang diberi nomor 1 hingga 3 diidentifikasi sebagai berikut:

-Bagian Salam Pembuka (Salutation)

-Isi Surat (Body Text)
-Tanda Tangan (Signature/Sign-off)

Soal 2

-Surat tersebut terdapat beberapa kesalahan ejaan, seperti penggunaan "Thank u" yang
seharusnya "Thank you", penggunaan "n" yang seharusnya "and", dan "receive" yang
seharusnya "receiving". Kesalahan-kesalahan ini mencerminkan kurangnya perhatian
terhadap detail dalam proses penulisan.

-Ketika melihat surat tersebut, tampaknya terjadi kelangkaan greeting formal dan penutup
yang merupakan bagian integral dari komunikasi profesional yang terstandardisasi.
Sebaliknya, penulis surat memilih untuk langsung menyampaikan isi surat tanpa
perkenalan yang berlebihan dan mengakhiri dengan penutup sederhana seperti "Yours
sincerely", menunjukkan pendekatan yang lebih pragmatis dalam menyampaikan pesan.

-Surat tidak mencakup tanggal penulisan, yang penting untuk tujuan pencatatan dan
pengawasan. Biasanya, tanggal ditempatkan di atas surat, bersama dengan alamat
penerima.

Soal 3
To: Online Cookies Store,
Date: 19/05/2024,
Subject: Complaint about Expired Product

Dear Sir/Madam,
I am writing to express my disappointment and frustration upon receiving an expired
product from your online store on 15/05/2024. The product, which was a pack of biscuits,
was supposed to be fresh and edible, but unfortunately, it had already expired. I am
extremely dissatisfied with this experience and expect a higher level of quality control
from your store.

I request a replacement with a fresh product or a full refund for the amount I paid. I hope
that your store will take immediate action to resolve this issue and improve the quality of
your products.

I look forward to hearing back from you soon. Thank you for your attention to this matter.

Sincerely,
Azima

Soal 4

Subject: Heartfelt Thanks for Your Generous Donation

Dear Irwan,
We would like to extend our sincerest gratitude for your generous donation to the disaster
relief efforts. Your contribution has made a significant impact in our efforts to assist those
affected by the disaster, and we are deeply grateful for your kindness. Your support means
the world to us, and we hope that you will continue to stand with us as we work to help
those in need.

Thank you,
Azima