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ACKNOWLEDGMENTS
Rebecca Fox-Gieg and Pam Bennett of Pearson deserve grateful to the reviewers for their helpful and supportive com-
special mention for their stewardship during the production ments: Katrina Cook, Texas A&M University-San Antonio;
of this book. Additional thanks go to Jess Leighton, our out- Tara Jungersen, Nova Southwestern University; Jered Rose,
standing copyeditor; and to Billu Suresh, our project manager Bowling Green State University; and Nikki Vasilas, Lenoir
at Pearson CSC, for their outstanding service. We are also Ryne University.
vii
ABOUT THE AUTHORS
Dr. Bradley T. Erford, PhD, LCPC, LPC, NCC, LP, LSP, is a Dr. Hays served as Founding Editor of Counseling Outcome
professor in the Human Development Counseling Program within Research and Evaluation, a national peer-refereed journal of the
the Department of Human and Organizational Development at AARC, and Editor of Counselor Education and Supervision, a
the Peabody College of Education at Vanderbilt University. national peer-refereed journal of the Association for Counselor
He was the 2012–2013 President of the American Counseling Education and Supervision. She served as President of the AARC
Association. He is the editor of Measurement and Evaluation in 2011–2012. Her research interests include qualitative method-
of Counseling and Development (MECD) and Senior Associate ology, assessment and diagnosis, trauma and gender issues, and
Editor of the Journal of Counseling and Development (JCD). He multicultural and social justice concerns in counselor prepara-
is the editor or author of more than 30 books. His research spe- tion and community mental health. She has published numerous
cialization falls primarily in development and technical analysis articles and book chapters in these areas. In addition to this text,
of psychoeducational tests and has resulted in the publication of she has authored, coauthored, or coedited five books to date:
numerous refereed journal articles, book chapters, and published Assessment in Counseling: Procedures and Practices (ACA),
tests. He has held numerous leadership positions and has been Developing Multicultural Counseling Competence: A Systems
honored with awards many times by the American Counseling Approach (Pearson), Qualitative Inquiry in Clinical and Educa-
Association (ACA) and ACA–Southern Region, the Associa- tional Settings (Guilford), A Counselor’s Guide to Career Assess-
tion for Assessment and Research in Counseling (AARC), and ment Instruments (National Career Development Association),
the Maryland Counseling Association (MCA). Dr. Erford is a and the ACA Encyclopedia of Counseling (ACA).
Licensed Clinical Professional Counselor, Licensed Professional
Counselor, Nationally Certified Counselor, Licensed Psycholo- Stephanie A. Crockett, PhD, NCC, is an associate professor of
gist, and Licensed School Psychologist. He is a graduate of the counseling at Oakland University (OU) and Program Coordi-
University of Virginia (PhD in counselor education), Bucknell nator of the counseling PhD program. She has served in several
University (MA in school psychology), and Grove City College national leadership positions for the Association for Assessment
(BS in biology) and teaches courses in testing and measurement, and Research in Counseling (AARC). She currently serves as
lifespan development, school counseling, research and evalua- an editorial board member for both the Journal of Counseling
tion in counseling, and stress management. and Development and The Professional Counselor. Her research
and professional interests include counseling research methods
Danica G. Hays, PhD, LPC, NCC, is professor of counseling and assessment, gender issues in counseling, and career devel-
and executive associate dean in the College of Education at opment and counseling. She has published many refereed arti-
the University of Nevada, Las Vegas. She is a recipient of the cles in professional counseling journals and authored several
Outstanding Research Award, Outstanding Counselor Educator book chapters. Dr. Crockett teaches courses in research meth-
Advocacy Award, and Glen E. Hubele National Graduate Stu- ods, lifespan development, professional issues and counseling
dent Award from the American Counseling Association (ACA) ethics. She has received several national awards, including the
as well as the Patricia B. Elmore Excellence in Measurement and Leadership Fellow Award from Chi Sigma Iota, and the Glen E.
Evaluation Award and President’s Special Merit Award from the Hubele National Graduate Student Award from the American
Association of Assessment and Research in Counseling (AARC). Counseling Association.
ix
BRIEF CONTENTS
xi
CONTENTS
xiii
xiv Contents
3.2 The Central Nervous System 61 3.6.10 Adjustment to Aging and Death 77
3.2.1 Development of the Central Nervous 3.6.11 Practice Multiple-Choice Items:
System 61 Personality Development 78
3.2.2 Genetic Disorders 62 3.7 Moral Development 78
3.2.3 Practice Multiple-Choice Items: 3.7.1 Lawrence Kohlberg 78
The Central Nervous System 63 3.7.2 Carol Gilligan 79
3.3 Learning Theories 63 3.7.3 Other Approaches to Understanding
3.3.1 Classical Conditioning 63 Moral Development 80
3.3.2 Operant Conditioning 64 3.7.4 Practice Multiple-Choice Items: Moral
3.3.3 Social Learning 65 Development 80
3.3.4 The Dollard and Miller Approach 66 3.8 Lifespan Theories: Individual Task Development
3.3.5 Practice Multiple-Choice Items: Learning and Milestones 81
Theories 66 3.8.1 The Developmental Milestone Approach
3.4 Cognitive Development 67 of Arnold Gesell 81
3.4.1 Jean Piaget’s Cognitive Developmental 3.8.2 Robert Havighurst’s Developmental Task
Theory 67 Approach 81
3.4.2 Lev Vygotsky’s Cognitive Developmental 3.8.3 Roger Gould’s Adult Developmental
Theory 68 Theory 82
3.4.3 Cognition and Memory 68 3.8.4 Robert Peck’s Phase Theory of Adult
Development 82
3.4.4 Other Important Concepts in Cognitive
Development 69 3.8.5 Daniel Levinson’s Adult Male
Development Theory 83
3.4.5 Practice Multiple-Choice Items:
Cognitive Development 70 3.8.6 Bronfenbrenner’s Ecological
Model 83
3.5 Language Development 71
3.8.7 Women’s Development 83
3.5.1 Theories of Language Development 71
3.8.8 Generational Considerations in Human
3.5.2 Important Concepts in Language
Development 84
Development 71
3.8.9 Practice Multiple-Choice Items: Lifespan
3.5.3 Milestones in Early Language
Theories 84
Development 72
3.9 Family Development and Issues 84
3.5.4 Communication Disorders 72
3.9.1 Family Development 84
3.5.5 Practice Multiple-Choice Items:
Language Development 72 3.9.2 Parenting Influences 85
3.6 Personality Development 73 3.9.3 Separation, Divorce, and
Remarriage 85
3.6.1 Psychosexual Theory of Sigmund
Freud 73 3.9.4 Maternal Employment 86
3.6.2 Psychosocial Theory of Erik 3.9.5 Abuse 86
Erikson 74 3.9.6 Intimate Partner Violence 86
3.6.3 Ego Development Theory of Jane 3.9.7 Practice Multiple-Choice Items:
Loevinger 75 Family Development and Issues 87
3.6.4 Humanistic Theory of Abraham 3.10 Crisis, Resilience, and Wellness 87
Maslow 75 3.10.1 Crisis and Crisis Management 87
3.6.5 The Five Factor Model 75 3.10.2 Risk and Resiliency Factors 89
3.6.6 Ethological Theories of Konrad Lorenz, 3.10.3 Responding to Crises 89
John Bowlby, Mary Ainsworth, and
Harry Harlow 75 3.10.4 Trauma Counseling 90
3.6.7 Identity Development 76 3.10.5 Conflict Resolution 91
3.6.8 Sex Role and Gender Role 3.10.6 Peer Mediation 91
Development 76 3.10.7 Aggression 91
3.6.9 Social Development 77 3.10.8 Wellness 92
xvi Contents
Chapter 5 Helping Relationships 124 5.7 Family Theories and Interventions 146
5.1 Introduction to Helping Relationships 124 5.7.1 General Systems Theory 146
5.1.1 Wellness 125 5.7.2 Bowen Family Systems Therapy 146
5.1.2 Therapeutic Alliance 125 5.7.3 Experiential Family Counseling 148
5.1.3 Resistance 126 5.7.4 Strategic Family Therapy 148
5.1.4 Stages of Counseling 126 5.7.5 Milan Systemic Family Counseling 149
5.1.5 Stages of Change 126 5.7.6 Structural Family Counseling 150
5.1.6 Consultation 127 5.7.7 Practice Multiple-Choice Items: Family
Theories and Interventions 152
5.1.7 Psychological First Aid 128
5.8 Other Counseling Theories and
5.1.8 Practice Multiple-Choice Items:
Interventions 152
Introduction to Helping
Relationships 128 5.8.1 Integrated Counseling
Approach 152
5.2 Counseling Skills 129
5.8.2 Multimodal Therapy 152
5.2.1 Basic Counseling Skills 129
5.8.3 Eye Movement Desensitization and
5.2.2 Practice Multiple-Choice Items:
Reprocessing (EMDR) 153
Counseling Skills 130
5.8.4 Play Therapy 153
5.3 Psychodynamic Theories and
Interventions 131 5.8.5 Transactional Analysis 154
5.3.1 Psychoanalysis 131 5.8.6 Feminist Therapy 154
5.3.2 Neo-Freudian Approaches 132 5.8.7 Dialectical Behavior Therapy 155
5.3.3 Individual Psychology 132 5.8.8 Acceptance and Commitment
Therapy 155
5.3.4 Jungian Psychology 134
5.8.9 Mindfulness-Based Cognitive
5.3.5 Practice Multiple-Choice Items:
Therapy 156
Psychodynamic Theories and
Interventions 135 5.8.10 Practice Multiple-Choice Items:
Other Counseling Theories and
5.4 Cognitive-Behavioral Theories and
Interventions 156
Interventions 136
5.9 Key Points for Chapter 5: Helping
5.4.1 Behavioral Counseling Techniques 136
Relationships 156
5.4.2 Cognitive-Behavior Modification 137
5.4.3 Cognitive Therapy 137 Chapter 6 Group Work 158
5.4.4 Rational Emotive Behavior Therapy 138 6.1 Foundational Issues in Group Work 158
5.4.5 Reality Therapy and Choice Theory 139 6.1.1 Group Work History 158
5.4.6 Practice Multiple-Choice Items: 6.1.2 Advantages and Challenges of
Cognitive-Behavioral Theories and Group Work 160
Interventions 140
6.1.3 Goals of Group Work 160
5.5 Humanistic-Existential Theories and
6.1.4 Curative Factors 161
Interventions 140
6.1.5 Key Group Work Organizations 161
5.5.1 Client-Centered Counseling 140
6.1.6 Ethical and Legal Issues in Group
5.5.2 Existential Counseling 141
Work 161
5.5.3 Gestalt Therapy 141
6.1.7 Association for Specialists in Group
5.5.4 Practice Multiple-Choice Items: Work: Best Practices Guidelines 162
Humanistic-Existential Theories and
6.1.8 Association for Specialists in Group
Interventions 143
Work: Training Standards 162
5.6 Postmodern Theories and Interventions 143
6.1.9 Association for Specialists in Group
5.6.1 Narrative Therapy 143 Work: Multicultural and Social Justice
5.6.2 Solution-Focused Brief Therapy 144 Competence Principles for Group
5.6.3 Practice Multiple-Choice Items: Workers 162
Postmodern Theories and 6.1.10 Practice Multiple-Choice Items:
Interventions 145 Foundational Issues in Group Work 162
xviii Contents
6.2 Types of Group Work 162 7.1.4 Key Ethical Issues in Assessment 184
6.2.1 Practice Multiple-Choice Items: Types 7.1.5 Key Legal Issues in Assessment 186
of Group Work 163 7.1.6 Sources of Information on
6.3 Group Leadership 163 Assessments 186
6.3.1 Leadership Tasks 163 7.1.7 Practice Multiple-Choice Items:
6.3.2 Group Leader Training Standards 164 Introduction to Assessment 187
6.3.3 Leader Styles 164 7.2 Key Principles of Test Construction 187
6.3.4 Leader Traits 164 7.2.1 Validity 188
6.3.5 Leader Techniques 164 7.2.2 Reliability 189
6.3.6 Handling Group Conflict and 7.2.3 Item Analysis 191
Resistance 165 7.2.4 Test Theory 191
6.3.7 Co-Leadership 165 7.2.5 The Development of Instrument
6.3.8 Practice Multiple-Choice Items: Group Scales 192
Leadership 165 7.2.6 Practice Multiple-Choice Items: Key
6.4 Group Member Roles 166 Principles of Test Construction 193
6.4.1 Types of Group Member Roles 166 7.3 Derived Scores 194
6.4.2 Facilitating Member Development 166 7.3.1 The Normal Distribution 194
6.4.3 Dealing with Challenging Group 7.3.2 Norm-Referenced Assessment 195
Member Roles 167 7.3.3 Percentiles 195
6.4.4 Practice Multiple-Choice Items: Group 7.3.4 Standardized Scores 195
Member Roles 168 7.3.5 Developmental Scores 197
6.5 Planning for Groups 169 7.3.6 Practice Multiple-Choice Items:
6.5.1 Planning for Group Work 169 Derived Scores 197
6.5.2 Preparing Members 170 7.4 Assessment of Ability 198
6.5.3 Practice Multiple-Choice Items: Planning 7.4.1 Achievement Tests 198
for Groups 171 7.4.2 Aptitude Tests 200
6.6 Stages/Process of Group Work 171 7.4.3 Intelligence Tests 201
6.6.1 Group Dynamics: Content and Process 7.4.4 High Stakes Testing 202
Issues 171
7.4.5 Practice Multiple-Choice Items:
6.6.2 Stages of Group Development 174 Assessment of Ability 203
6.6.3 Practice Multiple-Choice Items: Stages 7.5 Clinical Assessment 204
and Process of Group Work 176
7.5.1 Assessment of Personality 204
6.7 Assessment and Evaluation in Group Work 176
7.5.2 Informal Assessments 206
6.7.1 Evaluating Groups 176
7.5.3 Other Types of Assessments 207
6.7.2 Assessment in Group Work 177
7.5.4 Practice Multiple-Choice Items: Clinical
6.7.3 Practice Multiple-Choice Items:
Assessment 208
Assessment and Evaluation in Group
Work 178 7.6 Special Issues in Assessment 210
6.8 Theoretical Approaches to Group Work 178 7.6.1 Bias in Assessment 210
6.9 Key Points for Chapter 6: Group Work 178 7.6.2 Test Translation and Test
Adaptation 211
Chapter 7 Assessment and Testing 180 7.6.3 Child and Adolescent Assessments 211
7.1 Introduction to Assessment 180 7.6.4 Computer-Based Testing 212
7.1.1 Key Historical Events in Assessment 181 7.6.5 Practice Multiple-Choice Items: Special
Issues in Assessment 212
7.1.2 Assessment Terminology in
Counseling 182 7.7 Diagnosis of Mental Disorders 212
7.1.3 The Purpose of Assessment in 7.7.1 Using the DSM-5 212
Counseling 182 7.7.2 Neurodevelopmental Disorders 213
Contents xix
8.8 Program Evaluation 245 9.5 Securing a Job the Old-Fashioned Way 254
8.8.1 Key Terms of Program 9.5.1 Preparing a Curriculum Vita or
Evaluation 245 Résumé 254
8.8.2 General Steps in Program 9.5.2 Using Your Résumé or CV 255
Evaluation 246 9.5.3 Cover Letters 259
8.8.3 Needs Assessments 246 9.5.4 The Job Search 260
8.8.4 Process Evaluation 247 9.5.5 Landing the Interview and Following
8.8.5 Outcome Evaluation 247 Up 261
8.8.6 Efficiency Analysis 247 9.6 Carving Out Your New-Age Niche 262
8.8.7 Program Evaluation Models and 9.6.1 Reaching Out with Social
Strategies 247 Networking 262
8.8.7 Practice Multiple-Choice Items: 9.6.2 Selling Yourself on the Virtual
Program Evaluation 248 Job Market 263
8.9 Key Points for Chapter 8: Research 9.6.3 Building a Professional Website 263
and Program Evaluation 248 9.6.4 Virtual Ethics and Liabilities 264
9.7 The Advantages of Continued Learning 264
Chapter 9 From Envisioning to Actualiza-
tion: Marketing Yourself in the 9.7.1 Keep Up to Date 264
21st Century 250 9.7.2 Become an Expert 265
9.1 Preview 250 9.8 Summary 266
9.2 Marketing Yourself in the 21st Century 250 Practice Tests of the National Counselor
9.3 Temet Nosce 251 Examination and the Counselor Preparation
Comprehensive Examination 267
9.3.1 Select Strengths 251
NCE Sample Test—Form A 270
9.3.2 Examine Values, Biases, and Beliefs 251 NCE Sample Test—Form B 282
9.3.3 Live with Limitations 252 CPCE Sample Test—Form A 294
9.3.4 Formulate Your Counseling CPCE Sample Test—Form B 305
Approach 252 Appendix: Answers to Self-Check Quizzes 314
9.4 Understanding the Field Around You 252 Glossary 315
9.4.1 Using Networking Opportunities References 345
and Embracing Mentorship 254 Index 351
INTRODUCTION
Before delving into each of the CACREP core content areas, family theories and related interventions; counselor char-
it is important to present some introductory information about acteristics and behaviors that influence helping processes.
the NCE and CPCE and some test-preparation and test-taking 6. Group Work. Principles of group dynamics; theories of
strategies for mastering the NCE and CPCE. group counseling; group leadership styles; methods for
evaluation of effectiveness.
7. Assessment and Testing. Basic concepts of standardized
ABOUT THE NATIONAL COUNSELOR and nonstandardized testing; statistical concepts associ-
EXAMINATION (NCE) FOR LICENSURE ated with assessment and testing; principles of validity
AND CERTIFICATION and reliability; interpretation of testing results; ethical and
legal consideration in assessment and testing.
To obtain certification from the National Board for Certified
8. Research and Program Development. Qualitative and
Counselors (NBCC), professional counselors must first pass the
quantitative research designs; descriptive and inferen-
National Counselor Examination for Licensure and Certifica-
tial statistics; program evaluation and needs assessment;
tion (NCE), which NBCC creates and administers. Counselors
research’s role in the use of evidence-based practices; eth-
who pass the exam and meet NBCC’s standards of education
ical and cultural considerations in research.
and training are entitled to receive NBCC’s general practitioner
credential, the National Certified Counselor (NCC) creden- The NBCC seeks to reflect the actual work that profes-
tial. Although taking and passing the NCE is voluntary, many sional counselors do by incorporating work behavior categories
states require the NCE for their own licensure and credential- into the NCE. The five work behaviors provide the context for
ing purposes. One of the primary benefits of taking the NCE the eight CACREP content areas. The following are the five
and working toward the NCC is that the credential is nationally categories:
recognized and strengthens the credential holder’s professional
reputation (NBCC, 2019b). 1. Fundamental Counseling Issues
The NCE is a paper-and-pencil multiple-choice test. It 2. Counseling Process
contains 200 multiple-choice questions, which test-takers are 3. Diagnostic and Assessment Services
allowed up to four hours to complete. The NCE aims to assess 4. Professional Practice
test-takers’ knowledge and understanding of areas thought to be 5. Professional Development, Supervision, and Consultation
essential for effective and successful counseling practice. The
The NCE is administered throughout the United States
NCE’s test questions stem from CACREP’s (2016) eight core
two times each year (April and October), and each adminis-
content areas and five work behaviors. The eight content areas
tration of the NCE involves a varying set of questions from
and the topics they cover are
the NCE test item bank (NBCC, 2019a). Of the 200 multiple-
1. Professional Orientation and Ethical Practice. Pro- choice questions administered, only 160 count toward the
fessional counselors’ roles and functions; history and test-takers’ final score. Thus, the highest score an examinee
philosophy of the counseling profession; professional can receive on the NCE is 160. The NBCC includes the 40
credentialing; professional organizations; legal and eth- remaining questions for field-testing purposes to determine
ical standards. whether these 40 questions may be suitable for inclusion in
2. Social and Cultural Foundations. Multicultural and plu- future examinations. Examinees are not informed of which
ralistic trends; theories of multicultural counseling; iden- questions are scored. Each multiple-choice question has four
tity development and social justice; strategies for working answer choices, with only one correct answer per question.
with and advocating for diverse populations; counselors’ Test-takers are not penalized for guessing, so examinees
roles in developing cultural self-awareness. should be sure to select an answer for each question. Accord-
3. Human Growth and Development. Theories of individ- ing to the NBCC, the questions on the test do not equally rep-
ual and family development across the lifespan; learning resent the eight content areas. The NCE has 30 professional
theories; personality, cognitive, and moral development; orientation and ethical practice items, 11 social and cultural
normal and abnormal behavior. diversity items, 12 human growth and development items, 19
4. Career and Lifestyle Development. Career develop- career development items, 36 helping relationship items, 16
ment theories and decision-making models; vocational group work items, 20 assessment items, and 16 research and
assessment instruments and techniques relevant to career program evaluation items.
planning and decision making; the relationship between The minimum passing score for the NCE changes for each
work, leisure, and family; career counseling for specific examination and is decided according to a modified Angoff pro-
populations. cedure, which calculates the likelihood that a nominally skilled
5. Helping Relationships. Wellness and prevention; essential individual would answer each question correctly and then, on
interviewing and counseling skills; counseling theories; the basis of that information, determines a cutoff score for the
1
2 Introduction
entire set of items. Thus, the NCE is a criterion-referenced test, One of the easiest ways to make the tasks of learning
and the total score is interpreted as pass or fail based on a deter- and reviewing so much information easier is to break
mined cutoff score. Usually within eight weeks after taking the up the task into manageable sections. Write out a study
test, candidates receive their score report in the mail. The score schedule for yourself, and plan on reviewing only small
report includes candidates’ scores in each of the 13 domains segments of information at each study session so that
(delineated above), their score for the entire test, and the min- you do not become overwhelmed or frustrated. It may
imum passing score for the version of the NCE the examinee be helpful for your schedule to include when you will
completed. study (e.g., the date and time), what you will study
(e.g., the material and any page numbers), and how you
will study (e.g., read, highlight key terms, and answer
ABOUT THE COUNSELOR PREPARATION multiple-choice questions). It is also important to sched-
COMPREHENSIVE EXAMINATION (CPCE) ule time off from studying. Allowing yourself to mentally
The Counselor Preparation Comprehensive Examination recharge will help you approach the material with greater
(CPCE) was created by the Research and Assessment Corpo- clarity and focus. Do not put yourself at a disadvantage
ration for Counseling (RACC) and the Center for Credentialing by procrastinating.
and Education (CCE), both affiliates of NBCC, for use in col- 2. Practice. Practice is a key factor in preparing for both the
leges and universities with master’s programs in counseling. NCE and CPCE. Specifically, it is important to be famil-
Over 330 colleges and universities use the CPCE for program iar with the test format and types of questions that will
evaluation and, frequently, as an exit exam (Center for Cre- be asked on each exam. This study guide is packed with
dentialing and Education, 2009). Results of the test give an sample questions similar to those that you will encounter
educational institution a sense of their students’ and their pro- on the NCE and CPCE. The more familiar you are with
gram’s strengths and weaknesses in relation to national data. applying this information to sample questions, the better
In addition, many colleges and universities use this examina- prepared you will be for the actual tests.
tion to encourage their students to engage in frequent, cumula- 3. Apply rather than memorize. Although you may feel
tive studying and reviewing of the information learned in their pressure to memorize everything word for word, doing
courses and field experiences. so is not an effective study strategy. Both the NCE and
The format of the CPCE resembles the NCE. The CPCE will require you to apply the knowledge you have
CPCE comprises 160 questions, with 20 questions for each gained. Nor is it useful to memorize the test questions
of the eight CACREP areas. Only 17 questions from each you review during your preparation for the exams. Each
area count toward the test-takers’ score, which means that administration of the NCE and CPCE includes new ques-
the highest score a person can achieve on the examination is tions, so you will not find any questions in this study
136. Because the CPCE is based on the same eight CACREP guide that will occur exactly as written on future NCEs
areas as the NCE, students have the ability to simultaneously or CPCEs. Of course, some of the questions in this guide
prepare for both examinations. However, the CPCE does not will resemble some of the actual questions. After all, the
offer a cutoff score to indicate a passing or failing score; questions all measure the same domain of knowledge.
instead, university program faculty are left with that respon- But it is a much better use of your time to master the
sibility if they intend to use the CPCE scores for high-stakes domain of knowledge presented in this guide than to
evaluation decisions. master an item set.
4. Employ a study strategy. The use of a study strategy can
help you to both learn and apply the material you study.
PREPARATION STRATEGIES FOR SUCCESS One of the most well-known strategies for retaining the
material you read is Survey, Question, Read, Recite, and
Taking the NCE or CPCE is undoubtedly an important event in
Review (SQ3R). Specifically, this strategy recommends
your counseling career. Although the breadth of expected knowl-
first surveying the material’s words in boldface type,
edge can be overwhelming—even intimidating—mastering
tables, headings, and introductory sentences. Next, you
the domain of knowledge of essential counseling information
are advised to turn headings and boldface words into
is definitely possible. Remember, you have already learned a
questions, then to read the text to answer the previously
large portion of this information in your classes. So, to prepare
developed questions. Finally, you should restate the
for these tests, much of your time will be dedicated to reviewing
material in your own words and engage in an ongoing
previously mastered information and concepts and ensuring that
process of review. Other study strategies that can be
you understand how to apply them. Before you start working
employed to assist you in reading and reviewing the test
through this study guide, consider the following strategies for
material include taking notes, highlighting key words
success as you work toward your test date.
and phrases, reviewing key words presented in the glos-
1. Manage your time and plan ahead. Neither the NCE nor sary, reviewing flash cards, and forming a peer study
the CPCE lends itself to cramming; therefore, it is much group. Given that there are numerous study strategies
more advantageous to begin studying ahead of time. and that everyone learns differently, it is important for
Introduction 3
you to find and use the strategies that will work best With no penalty for guessing, you have a 25% chance
for you. of guessing correctly, whereas if you leave the ques-
5. Give yourself positive reinforcements. Studying for the tion blank you will automatically receive zero points
NCE and CPCE is hard work. Be sure to reward yourself for that question. When guessing, start by eliminating
with enjoyable activities or treats as you work through obviously incorrect answers and then use cues and
the study material. Build in time between study sessions common sense to infer which remaining answer makes
to relax, too. the most sense.
6. Apply the Premack principle to your study schedule. 3. Pace yourself. On the NCE, you will have 4 hours to
The Premack principle demands that high-frequency answer 200 questions, which gives you 60 minutes for
behaviors (i.e., what people like to do) should follow every 50 questions. Do not spend more than 1 minute on
low-frequency behaviors (i.e., what people don’t like each question on your initial pass through the items. If you
to do); thus, you should do what you don’t want to do are unsure of the answer to a question, skip it and return to
before you do what you do want to do! As pertains to it later so that you give yourself adequate time to respond
studying for the NCE or CPCE, complete a period of to the questions that you are sure about first.
study and follow it with an activity that you find more 4. Stay calm. No doubt you have learned some useful
enjoyable and rewarding. relaxation techniques over the years to help you through
7. Seek accommodations. If you have a disability and will school. Likely, you have also learned counseling tech-
need accommodations while taking the NCE, it is your niques to help your clients cope with stress. Use these
responsibility to contact the NBCC prior to your test date. skills to help you through your exam. For example, if
E-mails can be sent to examinations@nbcc.org, or you you find yourself stressed during the test, try some deep
can contact a representative at (336) 547-0607. If you breathing exercises, progressive muscle relaxation, pos-
decide to send an e-mail regarding accommodations, itive self-talk, or visual imagery to help alleviate some
include your name, address, phone number, and state or of your anxiety.
residence, along with your question or request. When tak- 5. Think and read carefully. Some questions on the NCE
ing the CPCE, notify your program faculty ahead of time and CPCE will include qualifiers that ask you to choose
regarding your need for accommodations. the answer that is “not true” or the “best” choice. The
8. Take good care of yourself before the exam. Keep in former asks you to choose the answer that does not
mind that cramming the night before the exam will most accurately answer the question. Regarding “best” choice
likely make you more anxious, so try instead to engage in questions, a question may have four answer options,
a relaxing activity that will calm your nerves and enable several of which may seem right, and your task will
you to get a good night’s sleep. Make sure that you are be to select the choice that is better than all the others.
fully rested and have had a nutritious breakfast before tak- Therefore, make sure you read each question and all of
ing the exam so that you will be mentally alert and focused the possible answer options thoroughly before marking
when you arrive at the test center. your response. For example, the first answer choice you
9. Arrive prepared for the examination. Remember to bring read may seem correct, but perhaps the second, third, or
several sharp #2 pencils, your admission ticket, and two fourth option is even better, so do not be tempted to rush
forms of identification (one with a photo). If you are not through a question just because one of the first choices
familiar with the area where you will take the test, print you read seems to fit.
out directions beforehand. Finally, be sure to arrive at 6. Skip difficult or confusing questions. All questions are
least 30 minutes early so that you are not rushing before worth the same number of points, so if you are hung up
the exam. on a question, skip it and come back to it later, or make
a guess. Spending too much time on questions you are
unsure about takes away precious time from questions to
TEST-TAKING STRATEGIES which you do know the answers.
7. Check your answer sheet frequently. Pay close atten-
With successful preparation, counselors and counselor trainees
tion to your answer sheet to be sure that you are marking
will have the necessary competence and confidence when taking
answers to the correct questions, especially if you are tem-
the NCE and CPCE. In addition, mastering these exams involves
porarily skipping some questions. Place a question mark,
several strategies to use while taking the exam itself. During the
hyphen, or some other symbol next to the questions you
exam, remember the following:
are skipping so that you do not accidentally mark that
1. Answer all questions. As mentioned, you will not be question with the answer to a different item.
penalized for guessing. If you do not know the correct 8. Keep your answer sheet neat. If you need to write down
answer to a question, it is better to use your common sense anything to assist you in working through a question,
and guess than to leave the answer blank. use your response booklet. Your answer sheet will be
2. Make educated guesses. You are better off making an optically scanned, so it is important that you completely
educated guess about a question than leaving it blank. color in all of your answer choices and avoid leaving
4 Introduction
stray marks on the answer sheet. If you put a question 10. Keep the test in perspective. You are not expected to
mark or hyphen next to an item you want to come back receive a perfect score on these tests, and you can get
to, make sure you erase it after you have returned and many questions wrong and still pass, so do not stress out
filled in the answer. if you do not know the answer to every question. Study,
9. Stay focused. Ignore any distractions that arise. Instead, practice, prepare, and try your best—that is all you can do!
keep your concentration centered on the test questions.
Four hours is adequate time to complete the test if you Note: Starting in 2017–2018, the CPCE will be offered
maintain your focus. as a computer administered examination to universities.
CHAPTER 1
Professional Orientation and Ethical
Practice
5
6 Chapter 1 • Professional Orientation and Ethical Practice
Each of these standards is addressed throughout Chapter 1. 1.1.2 Key Legal Issues in Counseling
In the remainder of this first section, we discuss key historical
It is the responsibility of professional counselors to abide by
events in counseling; key legal issues, including important laws,
the American Counseling Association (ACA) Code of Ethics
abuse, and minor consent; accreditation and CACREP; advo-
(2014), which provides counselors with mandatory ethics rules
cacy counseling; health maintenance organizations (HMOs); lia-
they must follow and aspirational ethics rules they should fol-
bility insurance; licensure; and the National Board for Certified
low if they want to meet the highest standards of professional
Counselors (NBCC).
practice and conduct (Remley & Herlihy, 2016). Likewise, it is
also the duty of professional counselors to be knowledgeable of
1.1.1 Key Historical Events in Counseling
and adhere to applicable laws. The principal difference between
The counseling profession today comprises counselors who work ethics and laws is that ethics are developed by associations to
in a myriad of settings, from educational institutions and hospi- help members practice in a reputable manner, whereas laws are
tals to community health centers. As evidenced by the numerous included in the penal code and often carry more serious conse-
counseling specializations and associations, counseling is an quences when individuals fail to comply with them. Violation of
inclusive profession dedicated to meeting the needs of diverse ethical standards may carry sanctions, but those penalties vary
individuals and families at every stage of the life cycle. However, greatly and are determined by ethics committees rather than
the counseling profession had its genesis in the late 1800s with courts. Although the law trumps ethics in all circumstances, pro-
vocational guidance. During the following decades, individuals fessional counselors rarely have to violate ethical standards to
began introducing additional approaches to counseling and types follow the law. When studying for the NCE or CPCE, counsel-
of counseling services to the public to promote the wellness of ors should become thoroughly familiar with the NBCC Code of
clients and students in need, and the profession slowly expanded Ethics (NBCC, 2016; see www.nbcc.org/ethics/) and the ACA
from its vocational guidance roots. The timeline in Table 1.1 Code of Ethics (ACA, 2014; see http://www.counseling.org/
highlights some of the key historical events that transformed the Resources/aca-code-of-ethics.pdf; and see Section 1.4) and be
counseling profession into the diverse field that it is today. able to apply these ethical concepts to practice situations. This
section presents an overview of some of the key legal issues 1.1.2.2 INDIVIDUALS WITH DISABILITIES EDUCATION
that are crucial for you to be aware of, including the Family IMPROVEMENT ACT (IDEA) Also pertaining to counselors
Educational Rights and Privacy Act (FERPA), Individuals with who work in educational settings, the Individuals with Dis-
Disabilities Education Improvement Act (IDEA), U.S. Reha- abilities Education Improvement Act (IDEA) is a civil rights
bilitation Act of 1973 (Section 504), Health Insurance Porta- law passed to guarantee that students with disabilities receive
bility and Accountability Act (HIPAA), Patient Protection and the services they need to gain the benefits of education. Like
Affordable Care Act of 2010, Mental Health Parity and Addic- FERPA, this act applies to any school that receives federal fund-
tion Equity Act, and legal considerations related to child abuse ing and prohibits educational institutions from putting any stu-
and neglect, counseling minors, and elder abuse. dent at a disadvantage based on a disability. It is important for
professional counselors to be knowledgeable of this act if they
1.1.2.1 FAMILY EDUCATIONAL RIGHTS AND PRIVACY ACT work in an educational institution, because part of their role is
(FERPA) Enacted in 1974, the Family Educational Rights to advocate for the academic needs of their clients.
and Privacy Act (FERPA), also known as the Buckley Amend-
Key Points of IDEA
ment, is a federal law that affects any counselor who works in an
educational setting that receives funding from the U.S. Depart- • Children are eligible to receive services under IDEA from
ment of Education (USDE, 2015a). Private schools, colleges, birth until the age of 21 years.
or universities that do not receive any funds from the USDE for • Counselors and educators serve as advocates for children
any of their programs do not have to follow this act, but those with special education needs. School counselors are fre-
institutions represent the minority. quently part of the child study team, which evaluates a
child’s educational, psychological, sociological, and med-
Key Points of FERPA
ical needs to determine eligibility for services.
• FERPA was created to specify the rights of parents (if • To qualify for eligibility under IDEA, a student must have
the child is a minor) and nonminor students to access and a documented disability in at least one of the following
examine the educational record, petition to have incor- areas: intellectual disability, hearing impairment (includ-
rect information found in the record amended and ensure ing deafness), speech or language impairment, visual
that certain information is not released to outside agencies impairment (including blindness), serious emotional dis-
without permission. turbance, orthopedic impairment, autism, traumatic brain
• An educational record refers to any document or infor- injury, other health impairment, or specific learning dis-
mation kept by the school relating to a student, such ability. In addition, the student must need special educa-
as attendance, achievement, behavior, activities, and tion services as a result of a disability.
assessment. • All students with disabilities must be given free appro-
• Parents have the right to access their children’s educa- priate public education (FAPE) that addresses their indi-
tional information until the child is 18 years old or begins vidual needs and helps ready them for higher levels of
college, whichever comes first, at which point the rights education or employment.
shift to the student. • Every student who is eligible to receive special education
• Educational institutions are required to obtain written per- services under IDEA must have an individualized edu-
mission before releasing any information in a student’s cation plan (IEP) on file (USDE, 2007). School systems
educational record. convene meetings of multidisciplinary teams to create the
• An exception to the preceding rule is that schools have IEP. A student’s IEP delineates what services the student
the ability to give out directory information about stu- will receive; when and how often; and goals for the stu-
dents without consent. Directory information includes the dent’s learning, which are updated and reviewed yearly.
student’s name, address, telephone number, date of birth, • It is required that each student’s IEP ensure that the child
place of birth, honors or awards, and dates of attendance at receive the benefits of education in the least restrictive
the school. However, schools must send an annual notice environment (LRE), which was mandated to allow
to students and parents informing them that they have the as many students as possible to remain in regular class-
right to have their information, or their child’s informa- rooms if their needs could be met there with only limited
tion, barred from release. accommodation.
• Educational institutions that fail to comply with FERPA • Students covered under IDEA often are also covered
may face punitive action, such as loss of federal funding. under the more expansive Section 504 of the U.S. Reha-
• Professional counselors’ personal notes on students, con- bilitation Act of 1973.
sidered an expansion of the counselor’s memory that are
kept separate from the educational record in a secure loca- 1.1.2.3 U.S. REHABILITATION ACT OF 1973 (SECTION
tion, are considered confidential (Hall & Ratliff, 2017; 504) The U.S. Rehabilitation Act of 1973 (Section 504), a
Stone, 2013). Students and parents do not have the right civil rights act, protects individuals with disabilities from being
to access counselors’ personal notes. That said, general discriminated against or denied equal access to services and
counseling case notes may be considered part of a stu- opportunities because of their disability—IDEA being one of
dent’s educational record, depending on the state. those protections. Often, in a school setting, students who do
Chapter 1 • Professional Orientation and Ethical Practice 9
not qualify for special education services under IDEA may be identifiable health information—might be used or shared;
eligible for accommodations under Section 504, which has a and the procedures for requesting that their information
more inclusive definition of disability. Unlike IDEA, Section not be released to certain parties.
504 applies not only to educational institutions receiving federal • Patients, for their part, are required to sign a document
funds but also to any organization or employer in the United affirming that they have received information on HIPAA.
States receiving federal funds. • Health organizations must secure all PHI from unautho-
rized individuals and organizations.
Key Points of Section 504
• Patients have a right to obtain a copy of their medical
• Eligible individuals must have a physical or psychological record usually within 30 days.
impairment that substantially limits at least one major • Patients have a right to request changes to adjust inac-
life activity. These major life activities include walking, curate health information in their record. Should there
seeing, hearing, speaking, breathing, working, performing be a disagreement by the health organization about
manual tasks, learning, and caring for oneself (USDOE, making such changes, the disagreement must be noted
2015b; U.S. Department of Health and Human Services in the file.
[USDHHS], 2017a). • Health organizations are to honor reasonable requests
• To receive consideration, individuals must also be viewed to contact patients in different locations or by different
as having the disability or have documentation of the dis- methods.
ability, and it must interfere with their ability to meet their • A counselor following HIPAA must allow clients to view
needs. their records and petition for changes to the counselor’s
• In a school setting, when a student indicates a need, a notes if they believe any information is false or inaccurate
multidisciplinary team meets to assess the student’s eli- (USDHHS, 2017b).
gibility under Section 504. If the student is eligible, a
504 plan is constructed, which dictates the accommo- 1.1.2.5 PATIENT PROTECTION AND AFFORDABLE CARE ACT
dations or other special considerations the student is OF 2010 The Patient Protection and Affordable Care Act of
entitled to receive. The team looks at multiple sources 2010, commonly referred to as the Affordable Care Act (ACA),
of information when determining students’ eligibility, provides health care to Americans and includes consumer pro-
including any test scores, grades, educational records, tections from private health insurance companies and limits
and medical documentation. long-term health care expenses.
• Although there exists a whole host of possible accommoda-
Key Points of the ACA
tions a student may be given, a few examples of accommo-
dations that school personnel make for eligible individuals • The ACA mandates coverage of preventive health ser-
include building ramps and installing elevators for students vices such as depression, substance use, and HIV screen-
who are wheelchair-bound or injured, giving students more ings; smoking cessation screenings; obesity screening and
time to complete tests or other classroom tasks, and allow- counseling, domestic violence screening and counseling;
ing students to use laptop computers to take notes. and behavioral assessments (ACA, 2012).
• Health insurance companies, with the exception of
1.1.2.4 HEALTH INSURANCE PORTABILITY AND ACCOUNT- grandfathered plans, cannot deny or charge more to indi-
ABILITY ACT (HIPAA) HIPAA is a federal law, passed in 1996, viduals due to a pre-existing health condition (USDHHS,
to protect the privacy of individuals’ medical and mental health 2017c).
records. Health organizations were to be compliant with this • For insurance plans that cover dependents, children can
law by 2003. Under HIPAA, patients are given rights to con- be covered under their parent or guardian's plan until the
trol who can view their health records as well as the ability age of 26 years.
to inspect their own medical record and request that changes • Lifetime and annual dollar limits on insurance benefits are
be incorporated (USDHHS, 2017b). In essence, patients have not allowed for any insurance policy.
a right to control who sees their identifiable health record.
HIPAA applies to doctors, nurses, hospitals, clinics, insurance 1.1.2.6 MENTAL HEALTH PARITY AND ADDICTION EQUITY
companies, health maintenance organizations (HMOs), Medi- ACT The Mental Health Parity and Addiction Equity Act
care, Medicaid, mental health professionals, and a variety of (MHPAEA) was signed into law in 2008. It requires insurance
other health care providers. In fact, it would be difficult to find companies offering coverage for mental health and substance
a health care provider who is not subject to the stipulations out- use related services to make that coverage comparable to general
lined in HIPAA, so understanding this law is essential to avoid medical coverage.
violating the confidentiality of private client information.
Key Points of the MHPAEA
Key Points of HIPAA
• The MHPAEA was developed to protect consumers
• All patients must be given a copy of the HIPAA privacy directly from large group insurance plans, preventing
policy, which outlines their rights; with whom their pro- annual and lifetime benefit limits for those receiving men-
tected health information (PHI)—that is, individually tal health and/or substance use services.
10 Chapter 1 • Professional Orientation and Ethical Practice
• The ACA augments the protections of the MHPAEA by • All counselors should note that although, ethically, the
identifying mental health and substance use services as child (if under the age of 18 years) should be able to expect
one of the essential health benefits that must be covered confidentiality, parents still retain the legal right to know
by insurance plans. As such, it indirectly protects consum- what their child discusses in counseling sessions should
ers who are enrolled in small health plans as well. they choose to exercise that right. Therefore, counselors
must carefully balance the needs of both parties to most
1.1.2.7 CHILD ABUSE AND NEGLECT The federal Child effectively implement services and must work diligently
Abuse Prevention and Treatment Act (CAPTA) defines child to uphold the minor’s ethical rights whenever feasible.
abuse and neglect as “Any recent act or failure to act on the part • Some states allow minors of a certain age to consent to
of a parent or caretaker which results in death, serious physical various community health services, including mental
or emotional harm, sexual abuse or exploitation; or, an act or health and substance abuse treatment, without parental
failure to act which presents an imminent risk of serious harm” consent. However, these minor consent laws vary among
(Child Welfare Information Gateway, 2018). states, so it is essential to become very familiar with the
laws governing the state where you are practicing or plan
Key Points of CAPTA
to practice. The Guttmacher Institute (2018) provides a
• Any counselor who suspects child abuse or neglect is summary of how minor consent laws are handled by state.
required by law to report the suspicion to the local child • In a school setting, most professional school counselors
protective services (CPS) agency within 72 hours from are not required to obtain parental consent before deliver-
the time of first awareness of the potentially abusive or ing counseling services to students, although professional
neglectful event (Hall & Ratliff, 2017; Stone, 2013). school counselors should familiarize themselves with the
Counselors also must submit a written report to CPS after policies of their state and local school boards.
submitting the initial account.
• Anyone who reports suspected abuse or neglect will not 1.1.2.9 ELDER ABUSE Elder abuse typically involves three
be held liable, even if CPS fails to find any evidence different forms of maltreatment toward a vulnerable or inca-
supporting the claim during the investigation (Stone, pacitated older adult: physical, sexual, or verbal abuse; financial
2013), unless a false report was filed with malicious exploitation; and neglect of a caregiver to provide proper care.
intent. Estimates of elder abuse frequency typically range from 2% to
• The ACA Code of Ethics (2014, B.2.a.) upholds this 10% depending on type, definition, and degree of reporting.
legal duty, allowing counselors to ethically break confi- Perpetrators of elder abuse are generally male and can include
dentiality to protect a client from a potentially dangerous family members, paid caregivers, or fellow residents in a care
situation. facility (Dong, 2015; Forman & McBride, 2010).
Key Points of Elder Abuse
1.1.2.8 COUNSELING MINORS When counseling minors,
particularly in a nonschool setting, it is crucial for counselors to • Elder abuse is a criminal offense in all 50 states, with
obtain informed consent from the parents or legal guardian and a majority of states having mandatory reporting laws
assent, or agreement, of minors before any counseling begins. (Administration on Aging [AoA], 2017). In cases where
The necessity of informed consent in school systems ordinarily an older adult is neglecting him- or herself in some man-
is dictated by local school or state policies (Hall & Ratliff, 2017; ner, some states allow law enforcement to intervene when
Stone, 2013). these individuals refuse services (Forman & McBride,
2010).
Key Points of Informed Consent
• The Older Americans Act was passed in 1965 by Con-
• During the informed consent and assent process, minors gress to increase social and nutrition services for older
and their parents must receive details on what they can persons and was most recently reauthorized in 2016. Two
expect from counseling, limitations to confidentiality, and specific pieces of this legislation, Title II—Elder Abuse
their right to withdraw from treatment at any time (ACA, Prevention and Services and Title VII—Vulnerable Elder
2014, A.2.a., A.2.b., & A.2.d.). This information must be Rights Protection, are particularly salient to the topic of
conveyed in a developmentally and culturally sensitive elder abuse. Collectively, these chapters discuss inclusion
manner. of long-term care ombudsman programs, legal assistance,
• Informed consent should be given in writing to parents greater coordination with law enforcement and court sys-
and explained by the counselor to minors in age-appropri- tems, and greater allotment of funds for detection, assess-
ate language so that they are able make an educated deci- ment, and intervention of elder abuse (AoA, 2017).
sion about whether they want to enter into the counseling • The AoA was developed as part of the Older Americans
relationship. Some minor children, because of substantial Act and oversees major grant programs and other initia-
disability (e.g., intellectual disability) or age, are unable to tives related to this legislation. It is a useful resource for
give assent for counseling, requiring special precautions counselors to be familiar with, particularly for dealing
in care and parental consent. with elder abuse.
Chapter 1 • Professional Orientation and Ethical Practice 11
1.1.3 Accreditation and the Council for counseling; college counseling; and doctoral-level programs in
Accreditation of Counseling and Related counselor education and supervision (CACREP, 2016). Cur-
Educational Programs (CACREP) rently, more than 330 universities in the United States have
received CACREP accreditation. In addition, CACREP now
Accreditation is a process that eligible educational institutions
accredits rehabilitation counseling programs since the 2017
and organizations can elect to undergo (i.e., it is voluntary) to
merger with CORE.
demonstrate that the institution meets set standards. Although
accreditation applies to many careers and professions, for the
1.1.4 Advocacy Counseling
purposes of this study guide, we are concerned with educational
accreditation. Advocacy counseling is concerned with supporting and pro-
moting the needs of clients (e.g., individuals, groups, and com-
• An educational institution seeking accreditation must munities) and the counseling profession at all levels (local,
apply to the appropriate association. For example, for col- state, regional, and national). Examples of advocacy counsel-
leges and universities to have their counseling programs ing include teaching clients to self-advocate, being involved
accredited, they apply to the Council for Accreditation in changes in public policy, writing to or meeting with policy-
of Counseling and Related Educational Programs makers about bills that affect counselors and clients, or backing
(CACREP), the association in charge of the accredita- licensure laws. Advocacy counseling also can take many other
tion for the majority of counseling and counseling-related forms, such as educating people about the counseling profes-
programs and undergo its accreditation process. sion, providing leadership and advocacy training, networking
• The purpose of accreditation for educational institutions with the media to have important issues covered, and working
is to signify to the public that the accredited program’s with community organizations to meet the needs of clients.
educators and curriculum adhere to specific standards of
quality; only those institutions that meet the specified cri- • Counselors are expected to be advocates not only for
teria become accredited (CACREP, 2016). their profession but also for their clients, and to help cli-
• Institutions may seek accreditation for a variety of reasons: ents overcome any barrier that is preventing them from
making progress. The ACA Code of Ethics (2014, A.7.a.)
• It increases the institution’s status and prestige. demands that counselors empower clients to advocate for
• It requires institutions to hold themselves accountable themselves when needed or that counselors advocate on
for the quality of their program and educators. their clients’ behalf (with client consent) when clients
• It encourages colleges and universities to continually are unable to do so for themselves. ACA has published
evaluate and assess the effectiveness of their programs “Advocacy Competencies” and the “Multicultural and
and make changes and improvements as necessary to Social Justice Counseling Competencies,” which with
ensure adherence to the standards of accreditation. counselors should be familiar (see www.counseling.org/
Educational institutions accredited by CACREP must knowledge-center/competencies).
undergo and pass the accreditation process every eight
years to retain their certification, so the process of meet- 1.1.5 Health Maintenance Organizations (HMO)
ing CACREP’s standards is ongoing (CACREP, 2016).
• Students who graduate from an accredited institution A health maintenance organization (HMO), also known as
may be more marketable than those students gradu- a managed care organization, is a health care organization that
ating from an unaccredited institution, because they allows members to access health and mental health services at a
have succeeded in meeting specified programmatic lower cost than many standard health insurance plans. Although
standards. Part of this may result from similarities members often pay only a small fee per month, a frequent crit-
between CACREP requirements and state licensure icism is that they can visit only hospitals and providers that are
requirements. part of their HMO’s network, and often they must receive a
referral from their primary-care physician before visiting any
specialists, including counselors.
CACREP was established in 1981 to promote excellence
in counseling and counseling-related educational programs. • A benefit for mental health providers who are part of an
CACREP has developed and revised educational standards HMO is that they are given a stable influx of clients and
over the years that institutions must meet to gain the organi- are ensured payment if they follow the organization’s
zation’s accreditation approval. These standards were created regulations. However, a criticism of HMOs is that mental
to respond to society’s comprehensive needs, ensuring that health providers must give the organization a diagnosis and
institutions seeking accreditation are providing students with detailed history of each client before the HMO will approve
the necessary tools to address those needs at graduation and and pay for the treatment, perhaps infringing on the client’s
on entrance into the counseling profession (CACREP, 2016). confidentiality. Mental health professionals also are often
CACREP accredits master’s-level programs in addic- limited in how much time they have to treat clients, and
tion counseling; career counseling; clinical mental health they are usually required to follow specific guidelines or
counseling; marriage, couple, and family counseling; school treatment modalities in working with their clients.
12 Chapter 1 • Professional Orientation and Ethical Practice
specialty credential. Acquiring a specialty credential pro- c. are commonly mandated to report to law enforcement.
vides counselors with greater notoriety within the coun- d. should review guidelines set forth by HIPAA.
seling community and can increase financial remuneration 5. Each of the following statements is correct EXCEPT
or professional opportunities. a. licensure was created to protect the public.
• The Center for Credentialing and Education (CCE), b. counselors who hold a license from one state have rec-
an affiliate of NBCC, offers the Approved Clinical iprocity in every other state.
Supervisor (ACS) credential to promote the profes- c. Virginia was the first state to license counselors.
sional identity and accountability of clinical supervi- d. the requirements for acquiring licensure vary from
sors (CCE, 2019). state to state.
• The NCC is NBCC’s general-practice credential. To be
eligible for the NCC, the candidate must meet one of
Self-Check 1.1
the following educational requirements: (1) be a current
Take an automatically-graded version of this self-check quiz.
student in a counseling program that participates in the
Graduate Student Application process; (2) have earned
at least a master’s degree from a CACREP-accredited 1.2 COUNSELING SPECIALIZATIONS
program; (3) have earned at least a master’s degree in a
counseling field and have taken courses in the following The counseling profession contains a number of specializations,
areas: human growth and development, social/cultural each of which is dedicated to addressing the needs of a particular
foundations, helping relationships, group work, career group of people. Each specialization requires counselors to meet
and lifestyle development, assessment, research and pro- its specific training requirements, and all are driven by the same
gram evaluation, and professional orientation and ethical overarching mission to promote the growth and potential of all
practice, and have been employed in the counseling pro- individuals.
fession under supervision for two or more years; or (4) A professional counselor works in diverse settings
hold a counseling license conferred by the candidate’s with diverse clientele, including colleges, hospitals, clin-
state board and possess at least a master’s degree in a ics, private practices, and schools. Many of the counselors
mental health field. from special counseling disciplines are described in the sec-
tions that follow. Other types of professional counselors not
described here include career and substance abuse counsel-
1.1.9 Practice Multiple-Choice Items: ors. These specialty areas are described in other chapters of
Introduction to Professional Orientation and this study guide within a more specific context. Regardless
Ethical Practices of the specialization within counseling, all professional coun-
1. The American Counseling Association was originally selors are concerned with working not only to treat but also
named to prevent psychological problems, and to promote healthy
a. American Association of Counseling and Development. human development through all stages of life. Professional
b. American Personnel and Guidance Association. counselors often work with clients to overcome developmen-
c. National Vocational Guidance Association. tal and unexpected life changes, come to terms with their
d. American Counseling Association. environment, adjust to foreign situations, and find ways to
improve the quality of clients’ lives.
2. When working with an 8-year-old child in a nonschool If properly trained in administration of psychological tests,
setting, it is commonly necessary to obtain professional counselors are eligible in most states to administer
a. assent from the child and informed consent from the such tests as part of their practice. As previously mentioned,
parent. to become a professional counselor, individuals must earn at
b. informed consent from only the child. least a master’s degree in the field of counseling. This second
c. informed consent from only the parent. section of Chapter 1 outlines the predominant counseling and
d. informed consent from both the child and the parent. related specializations currently in existence, specifically clin-
3. The Buckley Amendment is also known as the ical mental health counseling, college admissions counseling,
a. Health Insurance Portability and Accountability Act. college counseling, rehabilitation counseling, school counseling,
b. Section 504 of the U.S. Rehabilitation Act. and other types of mental health counseling.
c. Individuals with Disabilities Education Improvement
Act. 1.2.1 Clinical Mental Health Counseling
d. Family Educational Rights and Privacy Act. Mental health counselors first surfaced in the 1940s and 1950s
4. When a client discloses that she has been a victim of elder but did not benefit from formal training or employment in sig-
abuse, counselors nificant numbers until the passing of the Community Mental
a. should refer to consent laws within their particular state. Health Act of 1963, which provided funding for the establish-
b. are encouraged to contact protective services ment of mental health centers across the United States to provide
immediately. greater access to mental health care services.
14 Chapter 1 • Professional Orientation and Ethical Practice
• Clinical mental health counselors work with individuals, in concert with their interests. College admissions coun-
groups, and families in many different settings, includ- selors also work with students individually to discuss spe-
ing community organizations, hospitals, drug and alcohol cific college options, and they work with groups to guide
treatment centers, and private practices. students in preparing to complete college applications,
• Mental health counselors are trained in assessment; diag- take the Scholastic Achievement Test (SAT) or American
nosis; treatment planning; psychotherapy; substance abuse College Testing (ACT) examinations, and obtain financial
treatment, prevention, and intervention; crisis counseling; aid, if necessary.
and brief therapy (American Mental Health Counselors • The National Association for College Admission
Association [AMHCA], 2017). Counseling (NACAC) is the professional association for
• To become licensed as a mental health counselor, indi- individuals who work in this specialization. NACAC is
viduals must earn a master’s degree in a counseling not affiliated with ACA.
field, pass their state’s required examination, and have
at least two years of work experience under supervision 1.2.3 College Counseling
(AMHCA, 2017).
• Many mental health counselors work toward the NCC cre- The previous section provided an overview of college admis-
dential and the CCMHC specialty credential, both granted sion counseling primarily at the secondary level. College coun-
by NBCC, to forward their careers, become eligible pro- seling at the postsecondary level has a much different charter,
viders for certain insurance companies, or strengthen their and counselors who work in this specialty have a distinct job
professional reputation. description. Although college admissions counselors are con-
• AMHCA is the division of ACA that serves as the profes- cerned with helping students apply and gain admittance to post-
sional association for mental health counselors. secondary schools, college counselors in higher education work
in counseling centers on college campuses to support students
who have mental health and educational concerns that are neg-
1.2.2 College Admissions Counseling atively affecting their personal, social, and academic endeavors.
College admissions counseling focuses on helping students • Individuals working in college counseling centers are often
maneuver through the college admissions process to select and, professional counselors and psychologists who hold doc-
ideally, to secure entry into suitable postsecondary educational toral degrees; they may also be counseling interns. College
institutions. counselors engage in individual and group counseling and
• College admissions counselors work in a variety of set- serve as liaisons to community services and resources. Most
tings, most commonly in colleges, universities, and high college counseling services are free to students.
schools. Often, professional school counselors who • College counselors help students deal with diverse issues,
work in high schools are highly involved in this process, including homesickness, social problems, relationship
although some high schools employ a separate counselor issues, academic problems, stress, eating disorders, and
whose sole responsibility is to work with students inter- mental illnesses. Because of the variety of issues pre-
ested in attending college; these individuals are usually sented to college counselors, most are trained in crisis
called college counselors, but the role is relegated to counseling, diagnosis, and treatment planning.
college admissions counseling—not to the wellness and • The American College Counseling Association, a division
mental health roles of the college counselors discussed of ACA, is the professional association for counselors
in the next section. Educational consultants are people working in higher education.
who work outside the school district and provide college
counseling services to students for a fee (National Asso- 1.2.4 Rehabilitation Counseling
ciation for College Admission Counseling, 2015). Finally,
A certified rehabilitation counselor (CRC) seeks to help indi-
some areas have commercial college counseling centers
viduals with disabilities work through personal and vocational
that offer students a variety of services ranging from test
issues they may encounter as a result of their impairment. CRC
preparation classes to assistance with college applications.
clients have wide-ranging disabilities. Some are a result of ill-
• The bulk of college admissions counseling occurs at the
ness, although others are due to accidents, birth defects, or many
secondary level, particularly in students’ junior and senior
other causes.
years, although some schools believe it is useful to inte-
grate college counseling programs into the middle school • CRCs are employed in a wide range of settings, such
curricula as well. as public vocational rehabilitation agencies, hospitals,
• Counselors at the high school and college levels assist community centers, schools, and employee assistance
students in the college admissions process through aca- programs.
demic advising, during which they help students choose • After conducting a thorough assessment of the client and
high school courses beneficial to their postsecondary aspi- gathering information on the client’s condition and job
rations and often administer interest assessments, which skills from a variety of sources, CRCs begin to work with
facilitate students’ personal exploration of career options the client to improve the quality of the client’s life and help
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Bathe the eye frequently with warm milk and water, and apply,
every night at bedtime, a warm white-bread poultice.
No medicine is required; but if the child be gross, keep him for a
few days from meat, and let him live on bread and milk and
farinaceous puddings.
243. If a child have large bowels, what would you recommend as
likely to reduce their size?
It ought to be borne in mind that the bowels of a child are larger in
proportion than those of an adult. But, if they be actually larger than
they ought to be, let them be well rubbed for a quarter of an hour at a
time night and morning, with soap liniment, and then apply a broad
flannel belt. “A broad flannel belt worn night and day, firm but not
tight, is very serviceable.”[244] The child ought to be prevented from
drinking as much as he has been in the habit of doing; let him be
encouraged to exercise himself well in the open air; and let strict
regard be paid to his diet.
244. What are the best aperients for a child?
If it be actually necessary to give him opening medicine, one or
two teaspoonfuls of syrup of senna, repeated if necessary, in four
hours, will generally answer the purpose; or, for a change, one or two
teaspoonfuls of castor oil may be substituted. Lenitive electuary
(compound confection of senna) is another excellent aperient for the
young, it being mild in its operation, and pleasant to take; a child
fancying it is nothing more than jam, and which it much resembles
both in appearance and in taste. The dose is half or one teaspoonful
early in the morning occasionally. Senna is an admirable aperient for
a child, and is a safe one, which is more than can be said of many
others. It is worthy of note that “the taste of senna may be concealed
by sweetening the infusion,[245] adding milk, and drinking as ordinary
tea, which, when thus prepared, it much resembles.”[246] Honey, too,
is a nice aperient for a child—a teaspoonful ought to be given either
by itself, or spread on a slice of bread.
Some mothers are in the habit of giving their children jalap
gingerbread. I do not approve of it, as jalap is a drastic griping
purgative; besides, jalap is very nasty to take—nothing will make it
palatable.
Fluid magnesia—solution of the bicarbonate of magnesia—is a
good aperient for a child; and, as it has very little taste, is readily
given, more especially if made palatable by the addition either of a
little syrup or of brown sugar. The advantages which it has over the
old solid form are, that it is colorless and nearly tasteless, and never
forms concretions in the bowels, as the solid magnesia, if persevered
in for any length of time, sometimes does. A child two or three years
old may take one or two tablespoonfuls of the fluid, either by itself or
in his food, repeating it every four hours until the bowels be opened.
When the child is old enough to drink the draught off immediately,
the addition of one or two teaspoonfuls of lemon-juice, to each dose
of the fluid magnesia, makes a pleasant effervescing draught, and
increases its efficacy as an aperient.
Bran-bread[247] and treacle will frequently open the bowels; and as
treacle is wholesome, it may be substituted for butter when the
bowels are inclined to be costive. A roasted apple, eaten with raw
sugar, is another excellent mild aperient for a child. Milk gruel—that
is to say, milk thickened with oatmeal—forms an excellent food for
him, and often keeps his bowels regular, and thus (which is a very
important consideration) supersedes the necessity of giving him an
aperient. An orange (taking care he does not eat the peel or the pulp),
or a fig after dinner, or a few Muscatel raisins, will frequently
regulate the bowels.
Stewed prunes is another admirable remedy for the costiveness of
a child. The manner of stewing them is as follows: Put a pound of
prunes in a brown jar, add two tablespoonfuls of raw sugar, then
cover the prunes and the sugar with cold water; place them in the
oven, and let them stew for four hours. A child should every morning
eat half a dozen or a dozen of them, until the bowels be relieved,
taking care that he does not swallow the stones.
A suppository is a mild and ready way of opening the bowels of a
child. When he is two or three years old and upwards, a candle
suppository is better than a soap suppository. The way of preparing
it is as follows: Cut a piece of dip-tallow candle—the length of three
inches—and insert it as you would a clyster pipe, about two inches up
the fundament, allowing the remaining inch to be in sight, and there
let the suppository remain until the bowels be opened.
245. What are the most frequent causes of Protrusion of the lower
bowel?
The too common and reprehensible practice of a parent
administering frequent aperients, especially calomel and jalap, to her
child. Another cause, is allowing him to remain for a quarter of an
hour or more at a time on his chair; this induces him to strain, and to
force the gut down.
246. What are the remedies?
If the protrusion of the bowel have been brought on by the abuse
of aperients, abstain for the future from giving them; but if medicine
be absolutely required, give the mildest—such as either syrup of
senna or castor oil—and the less of those the better.
If the external application of a purgative will have the desired
effect, it will, in such cases, be better than the internal
administration of aperients. Dr. Merriman’s Purgative Liniment[248]
is a good one for the purpose. Let the bowels be well rubbed every
night and morning, for five minutes at a time, with the liniment.
A wet compress to the bowels will frequently open them, and will
thus do away with the necessity of giving an aperient—a most
important consideration. Fold a napkin in six thicknesses, soak it in
cold water, and apply it to the bowels, over which put either a thin
covering or sheet of gutta-percha, or a piece of oiled silk; keep it in its
place with a broad flannel roller, and let it remain on the bowels for
three or four hours, or until they be opened.
Try what diet will do, as opening the bowels by a regulated diet is
far preferable to the giving of aperients. Let him have either bran-
bread, Robinson’s Patent Groats made into gruel with new milk, or
Du Barry’s Arabica Revalenta, or a slice of Huntley and Palmer’s
lump gingerbread. Let him eat stewed prunes, stewed rhubarb,
roasted apples, strawberries, raspberries, the inside of grapes and
gooseberries, figs, etc. Give him early every morning a draught of
cold water.
Let me, again, urge you not to give aperients in these cases, or in
any case, unless you are absolutely compelled. By following my
advice you will save yourself an immense deal of trouble, and your
child a long catalogue of misery. Again, I say, look well into the
matter, and whenever it be practicable, avoid purgatives.
Now, with regard to the best manner of returning the bowel, lay
the child upon the bed on his face and bowels, with his hips a little
raised; then smear lard on the forefinger of your right hand (taking
care that the nail be cut close) and gently with your forefinger press
the bowel into its proper place.
Remember, if the above methods be observed, you cannot do the
slightest injury to the bowel, and the sooner it be returned the better
it will be for the child; for, if the bowel be allowed to remain long
down, it may slough or mortify, and death may ensue. The nurse,
every time he has a motion, must see that the bowel does not come
down, and if it does, she ought instantly to return it. Moreover, the
nurse should be careful not to allow the child to remain on his chair
more than two or three minutes at a time.
Another excellent remedy for the protrusion of the lower bowel is
to use every morning a cold salt and water sitz-bath. There need not
be more than a depth of three inches of water in the bath; a small
handful of table salt should be dissolved in the water; a dash of warm
water in the winter time must be added to take off the extreme chill,
and the child ought not to be allowed to sit in the bath for more than
one minute, or while the mother can count a hundred, taking care
the while to throw either a square of flannel or a small shawl over his
shoulders. The sitz-bath ought to be continued for months, or until
the complaint be removed. I cannot speak in too high praise of these
baths.
247. Do you advise me, every spring and fall, to give my child
brimstone to purify and sweeten his blood, and as a preventive
medicine?
Certainly not: if you wish to take away his appetite and to weaken
and depress him, give him brimstone! Brimstone is not a remedy fit
for a child’s stomach. The principal use and value of brimstone is as
an external application in itch, and as an internal remedy, mixed
with other laxatives, in piles—piles being a complaint of adults. In
olden times poor unfortunate children were dosed every spring and
fall with brimstone and treacle, to sweeten their blood! Fortunately
for the present race, there is not so much of that folly practiced, but
still there is room for improvement.
To dose a healthy child with physic is the grossest absurdity. No,
the less physic a delicate child has the better it will be for him, but
physic to a healthy child is downright poison!—and brimstone of all
medicines! It is both weakening and depressing to the system, and by
opening the pores of the skin and by relaxing the bowels, is likely to
give cold, and thus to make a healthy a sickly child. Sweeten his
blood! It is more likely to weaken his blood, and thus to make his
blood impure! Blood is not made pure by drugs, but by Nature’s
medicine: by exercise, by pure air, by wholesome diet, by sleep in a
well-ventilated apartment, by regular and thorough ablution.
Brimstone a preventive medicine? Preventive medicine—and
brimstone especially in the guise of a preventive medicine—is “a
mockery, a delusion, and a snare.”
248. When a child is delicate, and his body, without any
assignable cause is gradually wasting away, and the stomach
rejects all food that is taken, what plan can be adopted likely to
support his strength, and thus, probably, be the means of saving his
life?
I have seen, in such a case, great benefit to arise from half a
teacupful of either strong mutton broth, or of strong beef-tea, used as
an enema, every four hours.[249]
It should be administered slowly, in order that it may remain in
the bowel. If the child be sinking, either a dessertspoonful of brandy,
or half a wineglassful of port wine ought to be added to each enema.
The above plan ought only to be adopted if there be no diarrhœa. If
there be diarrhœa, an enema must not be used. Then, provided there
be great wasting away, and extreme exhaustion, and other remedies
having failed, it would be advisable to give, by the mouth, raw beef
of the finest quality, which ought to be taken from the hip-bone, and
should be shredded very fine. All fat and skin must be carefully
removed. One or two teaspoonfuls (according to the age of the child)
ought to be given every four hours. The giving of raw meat to
children in exhaustive diseases, such as excessive long-standing
diarrhœa, was introduced into practice by a Russian physician, a
Professor Weisse, of St. Petersburg. It certainly is, in these cases, a
most valuable remedy, and has frequently been the means of
snatching such patients from the jaws of death. Children usually take
raw meat with avidity and with a relish.
249. If a child be naturally delicate, what plan would you
recommend to strengthen him?
I should advise strict attention to the rules above mentioned, and
change of air—more especially, if it be possible, to the coast. Change
of air, sometimes, upon a delicate child, acts like magic, and may
restore him to health when all other means have failed. If a girl be
delicate, “carry her off to the farm, there to undergo the discipline of
new milk, brown bread, early hours, no lessons, and romps in the
hay-field.”[250] This advice is, of course, equally applicable for a
delicate boy, as delicate boys and delicate girls ought to be treated
alike. Unfortunately, in these very enlightened days! there is too
great a distinction made in the respective management and
treatment of boys and girls.
The best medicines for a delicate child will be the wine of iron and
cod-liver oil. Give them combined in the manner I shall advise when
speaking of the treatment of Rickets.
In diseases of long standing, and that resist the usual remedies,
there is nothing like change of air. Hippocrates, the father of
medicine, says:
“In longis morbis solum mutare.”
(In tedious diseases to change the place of residence.)