FY 23 4Q 23

Tinkoff Group
IFRS results
 2

Tinkoff leading financial ecosystem

Revenue
Total customers
(₽ bn) 2nd
40m 488 Largest bank in Russia
32% y-o-y by number of active
33% y-o-y
retail customers
52% %

Active customers Net profit Customer funds and

(₽ bn) assets under custody
28m 80.9 2.5
30% y-o-y
4x y-o-y (₽ trln)

Active SME
customers ROE Net loans

0.7m 33.5% +60%

Y-o-Y
27% y-o-y
Super App main driver of our
customers activity and cross-sell

13m
DAU 90% 8.5 min
of active customers avg time spent
28m visit every month
MAU

45% >6m >350m

sticky factor new product monthly payments
(DAU / MAU) applications per month
through the app
Our main innovation:
AI ecosystem of the future

Top AI research Voice

Our own world class technologies in the
relevant areas
NeurIPS: Top-1 AI science conference participation
LLMs better than competition in every area important NLP & LLM
for us

1 2 Computer Vision

Proven efficiency in the most labor intensive AI Ecosystem: Leading customer experience Recommendations
operating processes driven by AI tech
Customer support automation Smart camera, Recommendations Time Series
Voice analytics Financial health, Personalized news feed
Document flow
3 New smart assistants based on LLM
Secretary, Fraud prevention 4 Image
Generation
 s 5

Highlights
80.9 bn Net profit

Total customers Group revenue

40.4m 52% % 488 48% credit revenue

+9.7m y-o-y ₽ bn

33.5 Debit cards

13.1 Credit products
5.9 Investments

Customer
Total assets Net loans
ROE ROA CoR accounts

33.5% 4.4% 2.3 7.2% 1.7 +60%

₽ tn ₽ tn YoY
 6

Sustainably high ROE – our main financial focus

2014 2015 2016 2017 2018 2019 2020 2021 2022 2023

58.2%

167.1% 45.6%
24.0% 32.9%
141.8% 16.6% 136.0%
129.6% 128.0% 36.9% 43.9% 46.2%
114.1% 54.8%
74.7%
96.2% 88.9% 95.2%
52.8% 55.9%
42.5% 40.6% 42.5% 75.7%
33.5%
15.7% 8.6% 10.9%

-21.2% -14.5% -23.9%

-32.4% -31.8% -40.9% -36.1% -39.0%
-68.2% -27.0% -29.1%
-73.3% -25.7% -20.8% -29.1%
-39.2% -28.1% -21.9%
-45.0% -39.9%
-17.0% -43.7% -32.2% -50.8%
-14.2% -42.4% -49.3%
-27.6% -33.8% -58.2%

Net interest income F&C, insurance income Trading and other Provisions Acquisition expense Admin expense Tax ROE
 7
+42.2%
+18.4%
ASSETS
2,270
1,917
1,676 1,753 724
1,597

Assets
465
446
512 515 334
329
334
326 331
888 972
682 784
606
153 148 189 236 239
4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

Cash and equivalents Investments in debt securities Net loans Other

ASSETS
STRUCTURE 32% 31% 25% 24%
32%

19% 17%
20% 20% 15%

45% 46%
41% 43%
38%

10% 9% 11% 12% 11%

4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

All currency data are in bn unless otherwise stated
Cash and cash equivalents Investments in debt securities Net loans Other
 8
All currency data are in bn unless otherwise stated

Funding
FUNDING COST OF FUNDING
+43.4% 14%
12.7%
11.9% 12.0%
11.6% 11.6% 12%
1,779
65 10.0% 10.2%
10%
1,472 268
1,377
1,328 91 99
1,240 53 63 8%
275 7.2%
48 257
287 6.6% 6.4%
220 5.9% 6.2%
109 5.9%
113 727 6%
116 112
4.3% 4.5%
4.0% 3.8% 3.9%
675 3.3% 3.4% 4%
677 733
661
3.1% 3.2%
619 2.5% 2.7% 2%
322 1.7% 1.7%
195 199 210
0%
4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 FY'23
Retail deposits Retail current accounts Brokerage accounts Legal entities Wholesale funding Retail deposits Retail current accounts Legal entities Wholesale funding Average
 9
+37.9%
+9.0%
SHAREHOLDERS’
EQUITY 284
OF THE GROUP 260
239

Equity 206
219

16.9% 18.0% 18.4% 18.0% 16.9%

13.5% 14.3% 14.6% 14.1% 13.6%

4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

Equity Basel III Tier 1 / Total CAR Basel III CET 1 ratio

+34.8%
RWA*
1,815
1,636
1,461 451
1,346 1,355
387
387
387 387

1,200 1,325
927 935 1,042

84% 81% 83% 85% 80%

All currency data are in bn unless otherwise stated 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23
*According to Basel regulations **RWA/Total Assets Credit risk Operational risk Market risk Density**
 10
All currency data are in bn unless otherwise stated

Statutory Capital Ratios

RISK WEIGHTED ASSETS OF THE BANK STATUTORY RATIOS
N1.0 N1.1 N1.2
16.6% 16.8%
15.4% 15.7%
+51.7%
15.7% 12.8%
15.2%
13.8% 14.3%
+23.5%
11.7% 11.6%
10.3% 10.9%
10.1%
1,906 8.5%

4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

1,543 406
1,457
1,340
1,256
1,318 113 223 DENSITY
309
55 80
344 249
401 144
344 344
127 173%
142
211 137 134 145%
73 115% 126%
109% 112%
944 1,046
759 857
655 719
59% 56% 56% 59% 59% 55%

4Q'21 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 4Q'21 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

Credit risk Market risk Operational risk Risk add-on Retail loans Credit + Market risk / Total assets
 11
All currency data are in bn unless otherwise stated
Consumer Finance Non-credit segments

Revenue +61%
+15%
488
147
128
366 112
253 100 78
91
67
197 57
51
48

235 70
169 49 55 61
44

2022 2023 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

6% 6% 4% 5% 6% 7% 6%
9% 8% 9% 8% 8% 7% 7%
10% 10% 11% 9% 10% 10% 10%
12% 12% 13% 12% 12% 13% 12%

16% 14% 14% 15% 13% 13% 15%

46% 48% 48% 49% 49% 48% 47%

2022 2023 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

Consumer finance Retail Debit Cards InsurTech SME services Acquiring and Payments InvestTech MVNO
 12
All currency data are in bn unless otherwise stated

Operating expenses
STRUCTURE OF OPERATING EXPENSES OPERATING EFFICIENCY
+43% +41%
+43% 59.0%
53.3% 53.1% 53.6% 52.4% 54.0%
51.2%

57.2
193.3 40.3%
50.4
35.6% 35.6% 35.0%
45.2 33.9% 33.8%
41.2 41% 31.8%
33% 40.5
134.9 35%
35%
34% 33%
34%
18% 20% 20%
19% 18% 20%
19%

49% 49% 45% 44% 39%

46% 46%

2022 2023 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 2022 2023 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

Administrative staff Other administrative Acquisition C/I (incl. acquisition) C/I (excl. acquisition)
 13
All currency data are in bn unless otherwise stated

Credit business
GROSS LOANS NET LOANS BREAKDOWN
+53.2%
+8.8% SME loans
11% 12% 12% 13% 14%
12% 12% 12% 12% Car loans
11%
7% 7% 6% 6% 6% Secured loans
1,121 16% 17% 20% 20% 19%
POS loans
1,031
149
52% 51% Cash loans
920 48% 47% 47%
143
Credit cards
813 136
4Q'22 1Q'23 2Q'23 3Q'23 4Q'23
732
131
126
NPLs
142% 142% 143% 143% 140%
972
888
784 12.1%
11.4%
682 10.3% 9.7%
606 9.5%
5.0% 4.4%
4.0% 3.9% 3.9%

7.2% 6.9% 6.4% 5.8% 5.6%

4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

Net loans LLP Non-courts Courts LLP/NPL

 14
All currency data are in bn unless otherwise stated

Interest income INTEREST INCOME

+46% +77%

93.8
300.6 78.4
67.9 19.1
205.8 53.6 60.2 13.0
53.2 10.8
31.4 8.3 10.7
247.0 65.4 74.6
174.3 49.5 57.1
44.9

2022 2023 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

Loan portofolio & margin trading Treasury

YIELD

25.7% 25.5% 25.6% 26.4%

24.1% 24.6% 25.0%

6.2% 6.3% 7.3%

5.7% 5.2% 5.6% 5.6%

2022 2023 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

Loan portfolio Treasury
 15
All currency data are in bn unless otherwise stated

Interest expense INTEREST EXPENSE

+12% +115%

64.8
57.8 24.0
7.7
7.3 2.4
15.2
11.3 12.1 13.1
2.0
50.4 57.1 1.5 1.6 1.8 21.6
9.9 10.6 11.3 13.2

2022 2023 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

Customer accounts Wholesale

COST OF BORROWING

5.4%
5.9%
4.5%
5.0%
4.3% 5.6%
4.0% 3.8% 3.9%
4.1%

3.7% 3.9%
3.4% 3.5%

2022 2023 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

Customer accounts Blended
 16
All currency data are in bn unless otherwise stated

Net interest income NET INTEREST INCOME

+60% +67%

230.3 68.1
61.8
53.5
143.9 46.9
40.8

2022 2023 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

NET INTEREST MARGIN

15.9% 15.4%
14.8% 14.5%
13.4% 13.6%
12.2%

12.3% 12.4%
11.5% 11.5%
10.0%
8.0%
6.5%

2022 2023 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

Net interest margin (NIM) Risk-adjusted NIM
 17
All currency data are in bn unless otherwise stated

Cost of risk COST OF RISK

9.9%

7.4% 9.3%
6.2%
7.0%
5.7% 6.2% 5.9%
5.7%
6.7% 6.2%
18.6 5.2% 5.8% 5.8%
3.5
4.6 0.9 0.2
1.4 0.9
50.8 53.3
12.0 12.0 14.2 15.7
11.3

2022 2023 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

Provision for loan impairment Macro factor effect Cost of risk Underlying CoR (w/o macro factor effect)

WRITE-OFFS / SALE OF BAD DEBTS

6%
5% 5%
5.0%
4% 14.2 4%
3.9%
46.4 11.6
9.9 10.7

27.6 7.6
0.1
2.0 11.9
42.8 9.6 10.8 10.6
25.6 7.5

2022 2023 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

Write-offs Sale of bad debts % of gross loans (annualized)
 18
All currency data are in bn unless otherwise stated

Unsecured loans
NET UNSECURED LOANS GROSS INTEREST YIELD
700
651
583
515 28.6%
459 26.8% 27.4% 28.0% 27.8%

4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

NPL (% OF GROSS LOANS) COST OF RISK (UNSECURED LOANS)

10.1%
13.3%
12.5%
11.5% 11.0% 7.6%
10.8%
6.5% 6.9%
5.8%

4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23
 19
All currency data are in bn unless otherwise stated

Collateralized loans
NET COLLATERALIZED LOANS GROSS INTEREST YIELD
Car loans Secured loans Total Car loans Secured loans
243
216 19%
186
159 111 17%
140 103
93 15%
72 80

113 132 13%

68 79 93
11%
4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

NPL (% OF GROSS LOANS) COST OF RISK (COLLATERALIZED LOANS)

Car loans Secured loans Total Car loans Secured loans
12%
9.0%
8.5%
7.9% 10%
7.2% 6.9%
8%

6%
3.7% 3.6% 3.3% 3.1% 3.0% 4%

2%

0%
4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23
 20
All currency data are in bn unless otherwise stated

Retail Debit Cards

CUSTOMERS (m) ACTIVE CUSTOMER TRANSACTIONS AND BALANCE
Total Active Mothly spendnigs Balance per active
33.5
28.8 30.8 63.0
24.5 26.5 54.1 51.5 51.2 51.0

19.6 21.4 40.4

17.0 18.4 38.3 34.8 36.8 39.2
15.8

4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

CUSTOMER ACCOUNTS ( bn) REVENUE PER ACTIVE ( ’

Current Deposits Total revenue per active Fee & commisison
1,347 1.6

1.3 1.3
997 1.2
943 619 1.1
855 876
210 322
195 199

0.4 0.4 0.4 0.4 0.4

661 677 733 675 727

4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23
 21
All currency data are in bn unless otherwise stated

SME Services
CUSTOMERS ( ’ LOAN PORTFOLIO ( bn)
Gross loans
Total Active
1,162 34.2
1,014 1,069
909 951
24.0
17.5
688
545 574 604 10.5
543 8.5

4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

CUSTOMER ACCOUNTS ( bn) REVENUE PER ACTIVE ( ’

Current Deposits
Total revenue per active Fee & commisison
287 27
275 268 25
12 257
14 21 22
220 13 20 21
13

12 12 11
274 11 11
243 261 246
207

4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23
 22
All currency data are in bn unless otherwise stated

InvestTech
CUSTOMERS (m) TURNOVER
Total Active
5.9 6,246
5.3 5,813
4.8
4.2 4.4
3,969
2,929 2,820
3.5 6.0 6.3 6.7
2.9 3.1 1,952 4.7
2.5 2.7 3.3 4.0

4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 3Q'22 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

ASSETS UNDER CUSTODY REVENUE PER ACTIVE ( ’

AUC bn Cash
Total revenue per active Fee & commisison
929 928
841 2.9
703 2.6

591 2.2
1.8
1.5 1.6
1.3 1.2
1.1
0.9

116 112 113 109 99

4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23
 23
All currency data are in bn unless otherwise stated

Insurance
POLICIES PAID AVERAGE PREMIUM
OSAGO OSAGO KASKO

KASKO 52.4 53.1 51.2 48.9 48.0

400 412
364

245 258
10.3 10.8 9.9 9.8 9.4
34 40 45 47 47

4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

GWP ( bn) ACTIVE POLICIES

155 168
OSAGO 139
127 128
KASKO
3.9 3.9
3.6

2.8
2.5
2.3 2.3 2.3
2.1
1.8 1,352
1,194
1,013
790 834

4Q'22 1Q'23 2Q'23 3Q'23 4Q'23

4Q'22 1Q'23 2Q'23 3Q'23 4Q'23
 24
All currency data are in bn unless otherwise stated

Net profit
NET PROFIT RETURN ON ASSETS
x2.0 x3.9

5.2%
4.8%
4.4%
4.0% 4.0%
23.6 2.8%
20.4 20.7 80.9
16.2 1.5%
10.3
20.7

4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 2022 2023 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 2022 2023

MACRO ADJUSTMENT CREATION RETURN ON EQUITY

37.8%
35.5%
33.5%
30.5% 30.4%

4.6 18.6 20.6%

10.9%

1.4
0.9 0.9 3.5
0.2
4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 2022 2023 4Q'22 1Q'23 2Q'23 3Q'23 4Q'23 2022 2023
 25
All currency data are in bn unless otherwise stated

Key financial results

Income statement Q’ Q’ Change Q’ Change
Interest income 94.1 78.4 20% 53.2 77%
Net margin 68.1 61.8 10% 40.8 67%
Provision charge for loan impairment 14.7 13.9 6% 16.0 -8%
Customer acquisition expense 23.5 17.9 32% 12.6 87%
Administrative and other operating expenses 33.7 32.5 4% 28.1 20%
Profit before tax 27.3 29.9 -9% 14.2 92%
Profit for the period 20.7 23.6 -12% 10.3 101%

Balance Sheet 31-Dec-23 30-Sep-23 Change 31-Dec-22 Change

Cash and treasury portfolio 1 058 793 33.3% 837 26%
Loans and advances to customers 972 888 9.5% 606 60%
Total assets 2 270 1 917 18.4% 1 596 42%
Customer accounts 1 713 1 381 24.1% 1 192 44%
Total liabilities 1 986 1 657 19.8% 1 390 43%
Total equity 284 260 9.0% 206 38%

Ratios Q’ Q’ Change Q’ Change

ROAE 30.4% 37.8% -7.4 p.p. 20.6% 9.8 p.p.
ROAA 4.0% 5.2% -1.2 p.p. 2.8% 1.1 p.p.
Net interest margin 15.4% 15.9% -0.5 p.p. 13.4% 2 p.p.
Cost/Income (incl. acquisition expenses) 54.0% 52.4% 1.5 p.p. 58.2% -4.2 p.p.
Cost of risk 5.9% 6.2% -0.3 p.p. 9.3% -3.4 p.p.
 26

We are ambitious in our customer growth trajectory

40
38 Total customers (mn)
35
33
31
28 28
26 26
24
23 23 Active customers (mn)
21 21
19 19
18
17 17
15 15
13 13 13
11 12 11 12
10 11 10 10 11
8 9 9 9 9
8 7 7 7 8 7 DAU (mn)
6 7 7
6 6
4 5
3 4
2 2 2 3
1 1 2

1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q 1Q 2Q 3Q 4Q
2019 2020 2021 2022 2023