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Owner Amenities Warranty Information Maintenance Requirements
Owner Amenities Warranty Information Maintenance Requirements
NX 200t
1
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TABLE OF CONTENTS
OWNER AMENITIES
Complimentary Services
First Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Second Scheduled Maintenance Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Loaner Vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Travel Protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Roadside Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
WARRANTY INFORMATION
Introduction
If You Need Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
The Lexus Commitment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Warranty Coverages at a Glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
2
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TABLE OF CONTENTS
Your Responsibilities
Operation and Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Obtaining Warranty Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
MAINTENANCE INFORMATION
Introduction
The Importance of Scheduled Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Maintenance and Lexus Warranty Coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Lexus Dealership Service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
General Maintenance and Regular Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
INDEX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
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COMPLIMENTARY SERVICES
AMENITIES
4 Complimentary Services
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COMPLIMENTARY SERVICES
AMENITIES
• Replace cabin air filter Travel Protection
• Reset oil maintenance reminder, Lexus will reimburse for a rental car
if oil was changed for up to five days and for overnight
lodging for up to three nights (not to
• Reset scheduled maintenance
exceed $200 per night) if all of the
reminder
following occur:
• Rotate tires
• Your vehicle becomes inoperable
• Visually inspect brake pads, or unsafe to drive when you are
calipers and rotors more than 100 miles from home.
• Inspect wiper blades • Your vehicle’s malfunction is
• Check installation of driver’s caused by a warranty-covered
floor mat condition.
• Road-test vehicle • Repairs will take longer than
*Replace the engine oil and oil filter eight hours to complete.
every 12 months or 10,000 miles, To obtain reimbursement for rental
or when the oil maintenance car and lodging expenses, contact a
reminder appears, whichever Lexus dealership service consultant.
comes first.
If you do the majority of your driving
under certain special operating con-
ditions, additional items are included
in this service. See the “12 Months or
10,000 Miles” chart on page 48.
Loaner Vehicle
If your vehicle must be kept overnight at a
Lexus dealership for a warranty-covered
condition that requires more than eight
hours to repair, Lexus will provide you
with a complimentary loaner vehicle for
up to five days.
Complimentary Services 5
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COMPLIMENTARY SERVICES
AMENITIES
6 Complimentary Services
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OTHER BENEFITS AND ASSISTANCE
AMENITIES
Quality Control the cost of specific repairs beyond
You may have noticed a few miles on the factory warranty period. They
the odometer when you took delivery also cover services such as towing,
of your Lexus. This mileage is a result substitute transportation and lodging
of the comprehensive process used to minimize your inconvenience
to ensure the quality of your vehicle. should your vehicle require repair.
This process includes ex tensive Lexus vehicle service agreements are
inspections during and after production. available with a variety of coverage
The final inspection takes place at the options. A Lexus dealership sales
selling dealership and includes a consultant can help you select the
road-test conducted by a trained plan that’s best for you.
Lexus technician.
Body Repairs
If you’d like to know more about
Lexus quality-control procedures, ask If you’re involved in a collision, you
a Lexus dealership service consultant. want your vehicle to be returned to
its pre-accident condition when
Vehicle Service History repaired. That’s why it is important to
make sure repairs are made only with
When you have your vehicle serviced
Genuine Lexus Parts. Some repair
at a Lexus dealership, your service
shops and insurance companies may
information is recorded in the Lexus
suggest using imitation or salvaged
National Service History database.
parts to save money. However, these
This is the first database of its kind in
parts do not meet Lexus’ high standards
the automotive industry. It can be
for quality, fit and corrosion resistance.
accessed by any Lexus dealership in the
In addition, imitation and salvaged
United States — a great convenience
parts (and any damage or failures
if you relocate or need to have your
they may cause) are not covered by
vehicle serviced while traveling.
any Lexus warranty.
Vehicle Service Agreements The best way to ensure that your vehicle
If you plan to keep your vehicle for is repaired with Genuine Lexus Parts
several years or if you accumulate is to take it to a Lexus dealership. Each
mileage quickly, you may want to dealership works with selected collision
purchase a Lexus vehicle service repair centers that meet Lexus’ strict
agreement. These agreements cover requirements for training, equipment,
WARRANTY
or general manager for assistance. In Torrance, CA 90509-2991
most cases, a satisfactory solution can Whether calling or writing, please
be reached at this step. provide the following information:
• 17-digit Vehicle Identification
Number (VIN) found on the
vehicle registration paperwork
and on the certification label
located inside the driver’s
door jamb
• Current vehicle mileage
• Name of your selling and
servicing Lexus dealerships
• Your day and evening
telephone numbers
Introduction 9
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IF YOU NEED ASSISTANCE
10 Introduction
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IF YOU NEED ASSISTANCE
WARRANTY
unless the Lemon Laws of your state (if an inspection is required).
cover vehicles used for commercial
How do I request arbitration?
purposes; or 2) claims that an air bag
To initiate arbitration, you must
failed to deploy or deployed when it
complete an NCDS customer claim
should not have; or 3) disputes
form and mail it to NCDS. A claim form
regarding fires and/or accidents
is included in the Lemon Law Guide
and/or theft. Since there are other
located in your vehicle, or you may
additional exclusions, please contact
request a form by calling NCDS at
NCDS for further information on
(866) 272-4872. When you call,
eligibility guidelines. You must file
please have ready your vehicle
a request for arbitration with NCDS
identification number (VIN),
within six months of the expiration
the names of your selling and
of the eligibility period, provided the
servicing dealerships, and the
concern or alleged defect was
current mileage on your Lexus.
brought to the attention of Lexus
or one of its dealers during the
eligibility period.
Introduction 11
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IF YOU NEED ASSISTANCE
12 Introduction
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IF YOU NEED ASSISTANCE
WARRANTY
The decision of the arbitrator(s) is decision or Lexus’ compliance, you
binding on Lexus but not on you. may pursue any other legal remedies
Lexus must comply with the decision available to you, including small
shortly after it is rendered, usually claims court. You should be aware
within 30 days of your acceptance that the decision of the arbitrator(s)
of the decision. NCDS will contact is admissible as evidence in any legal
you within 10 days of scheduled proceedings concerning your vehicle.
compliance to ensure that Lexus
Is the Dispute Settlement
has complied in a timely manner.
Program subject to change?
The information in this booklet
about the program is correct as of
the date of printing. However, the
program may be changed without
notice. Contact the Lexus Customer
Satisfaction Department at
(800) 255-3987 for the most
current information concerning the
Dispute Settlement Program.
Introduction 13
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THE LEXUS COMMITMENT
14 Introduction
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WARRANTY
15
WARRANTY COVERAGES AT A GLANCE
Introduction
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† Also applies to Connecticut, Delaware, Maine, Maryland, Massachusetts, New Jersey,
Oregon, Pennsylvania, Rhode Island, Vermont and Washington vehicles equipped with a
California Certified Emission Control System. Vehicles covered by this warranty are also
covered by the Federal Emission Control Warranty.
GENERAL WARRANTY PROVISIONS
Limitations
The performance of necessary
repairs and adjustments is the exclu-
sive remedy under these warranties
or any implied warranties. Lexus does
not authorize any person to create for
it any other obligation or liability in
connection with this vehicle.
Any implied warranty of merchant-
ability or fitness for a particular
purpose is limited to the duration
of these written warranties. Some
WARRANTY
states do not allow restrictions on
how long an implied warranty lasts, so
this limitation may not apply to you.
WHAT IS COVERED
AND HOW LONG
Basic Warranty Transmission and Transaxle
This warranty covers repairs and Case and all internal parts, torque
adjustments needed to correct converter, clutch cover, mounts,
defects in materials or workmanship engine control computer, seals
of any part supplied by Lexus, and gaskets.
subject to the exceptions indicated
Front-Wheel-Drive System
under “What Is Not Covered” on
Drive shaft, axle, hub, bearings,
pages 19–20.
seals and gaskets.
Coverage is for 48 months or
50,000 miles, whichever occurs Rear-Wheel-Drive System
first, with the exception of wheel Differential carrier assembly, drive
alignment and wheel balancing, shaft, axle carrier, axle case, axle
WARRANTY
which are covered for 12 months bearing, axle shaft, seals and gaskets.
or 12,000 miles, whichever
occurs first. Restraint Systems Warranty
This warranty covers repairs needed
Powertrain Warranty to correct defects in materials or
This warranty covers repairs needed workmanship of any seatbelt or air bag
to correct defects in materials or system supplied by Lexus, subject to
workmanship of any component listed the exceptions indicated under “What
here and supplied by Lexus, subject to Is Not Covered” on pages 19–20.
the exceptions indicated under “What Coverage is for 72 months or
Is Not Covered” on pages 19–20. 70,000 miles, whichever occurs first.
Coverage is for 72 months or For vehicles sold and registered in
70,000 miles, whichever occurs first. Kansas, the warranty for seatbelts and
related components is 10 years,
Engine
regardless of mileage.
Cylinder block and head and all
internal parts, timing belt and cover,
flywheel, oil pan, water pump, fuel
pump, engine mounts, engine control
computer, seals and gaskets.
WARRANTY
your vehicle from corrosion, refer to • Lack of or improper mainte-
sections related to maintenance and nance, including use of fluids
care in the Owner’s Manual. other than those specified in
the Owner’s Manual
Towing • Installation of non-Genuine
When your vehicle is inoperable due Lexus Parts
to failure of a warranted part, towing
• Airborne chemicals, tree sap,
service to the nearest authorized
road debris (including stone
Lexus dealership is covered.
chips), rail dust, salt, hail, floods,
wind storms, lightning and other
environmental conditions
• Water contamination
This warranty also does not cover Vehicles with Unknown Vehicle
the following: Identification Number
Any vehicle for which the original
Tires factory-assigned vehicle identification
Tires are covered by a separate number cannot be determined.
warranty provided by the tire
manufacturer. See page 34. Salvage or Total-Loss Vehicles
Any vehicle that has ever been issued
Normal Wear and Tear a “salvage” title or similar title under
Noise, vibration, cosmetic conditions any state’s law; or has ever been
and other deterioration caused by declared a “total loss” or equivalent
normal wear and tear. by a financial institution or insurer,
such as by payment for a claim in
WARRANTY
Maintenance Expense*
lieu of repairs because the cost of
Normal maintenance services such
repairs exceeded the cash value of the
as engine tune-ups; replacement
vehicle. This exclusion does not apply
of fluids and filters; lubrication;
to the emission control warranties.
cleaning and polishing; replacement
of spark plugs and fuses; and Incidental Damages
replacement of worn wiper blades, Incidental or consequential damages
brake pads/linings and clutch linings. associated with a vehicle failure.
Such damages include but are not
Vehicles with Altered Odometer
limited to inconvenience; the cost of
Failure of a vehicle on which the
transportation, telephone calls and
odometer has been altered so that
lodging; the loss of personal or
actual vehicle mileage cannot be
commercial property; and the loss
readily determined.
of pay or revenue.
*Lexus provides the first two scheduled maintenance services at no charge. See page 4 for details.
DISPUTE RESOLUTION
If a dispute arises regarding your
Disclaimer of Extra warranty coverage, please follow
Expenses and Damages the steps described on pages 9–10.
The performance of necessary Please note that you must use the
repairs and adjustments is the National Center for Dispute
exclusive remedy under this Settlement before seeking remedies
warranty or any implied warranty. through a court action pursuant
Lexus does not authorize any to the Magnuson-Moss Warranty
person to create for it any other Act. You may also be required to
obligation or liability in connection use the National Center for Dispute
with this vehicle. Lexus shall Settlement before seeking remedies
not be liable for incidental or under the Lemon Laws of your state.
consequential damages resulting For the requirements applicable to
WARRANTY
from breach of this written your state, see the appropriate page
warranty or any implied warranty. of the Lemon Law Guide located in
Any implied warranty of your vehicle.
merchantability or fitness for
a particular purpose is limited
to the duration of this written
warranty, except in states where
this limitation is not allowed.
WHAT IS COVERED
AND HOW LONG
Emission Defect Warranty Emission Performance
Lexus warrants that your vehicle: Warranty
• Was designed, built and Some states and localities have
equipped to conform at the established vehicle inspection
time of sale with applicable and maintenance (I/M) programs
federal emissions standards. to encourage proper vehicle
maintenance. If an EPA-approved
• Is free from defects in materials I/M program is in force in your
and workmanship that may area, you are eligible for Emission
cause the vehicle to fail to meet Performance Warranty coverage.
these standards.
Under the terms of the Emission
Federal regulations require that this Performance Warranty and federal
warranty be in effect for two years
WARRANTY
WARRANTY
– Other components
Vehicle Limited Warranty also
apply to this warranty. Air Induction System
• Intake manifold and intake air
surge tank
Catalyst System
• Catalytic converter and
protector (8/80)
• Constricted fuel filler neck
• Exhaust manifold
• Exhaust pipe (manifold to catalyst
and/or catalyst to catalyst)
• Associated parts
Ignition System
• Distributor and internal parts
• Ignition coil and ignitor
• Ignition wires
• Spark plugs*
8/80 = Covered for eight years or 80,000 miles, whichever occurs first.
*Warranted until first required maintenance under terms of the California Emission Control Warranty.
WARRANTY
that are not equivalent in quality to
any automotive service provider Genuine Lexus Parts may impair
you choose. Lexus will not deny
the effectiveness of the emission
a warranty claim solely because you
control systems.
used a service provider other than
a Lexus dealership for maintenance If you use replacement parts that
and repairs. However, any failure or have maintenance or replacement
noncompliance caused by improper schedules different from those of
maintenance or repairs is not covered Genuine Lexus Parts, you must follow
by this warranty. the maintenance and replacement
schedules for the parts you are using.
In addition, you should ensure that
such parts are warranted by their
manufacturers to be equivalent to
Genuine Lexus Parts.
DEALER CERTIFICATE
We (the dealership) want you to used in accordance with the written
know that at the time your new instructions for proper maintenance
Lexus vehicle is being delivered: and use, Lexus will remedy the
1 ) On the basis of written notification nonconformity free of charge
furnished by Lexus, we have knowl- under the terms of the Emission
edge that the vehicle is covered by Performance Warranty.
an EPA Certificate of Conformity. 5) If vehicle was used as a company
cy 2) We have visually inspected car or demonstrator, check box
those emission control devices or and complete the following:
portions thereof that are visible ❏ The vehicle with which this state-
without removing or adjusting ment is delivered was placed into
any components or systems, service as a company car or
WARRANTY
emissions-related or otherwise. demonstrator prior to delivery.
On the basis of this inspection, The Emission Performance
there are no apparent deficiencies Warranty period commenced
in the installation of emission control on the date the vehicle was first
devices by Lexus. (For purposes placed into service, which was
of this certificate, “emission control
devices” is limited to devices Month Day Year
installed on a vehicle for the sole Note: The dealership makes no
or primary purpose of controlling representation or warranty that the
emissions and which were not in emission control system or any part
general use before 1968.) thereof is without defect or that the
3) We have performed all emission system will perform properly.
control system preparations The Emission Performance Warranty
required by Lexus prior to the sale referred to in Paragraph 4 and
of the vehicle as set forth in Lexus’ furnished with the vehicle is solely
current pre-delivery service manual. that of the manufacturer.
4) Except as may be provided in This statement is required by
Paragraph 5, if this vehicle fails an section 207 of the Clean Air Act
EPA-approved emissions test within (42 U.S.C. 7541) and the EPA
three months or 4,000 miles regulations issued thereunder.
(whichever comes first) of delivery
to the ultimate purchaser, and the Dealership name
vehicle has been maintained and
YOUR WARRANTY
RIGHTS AND
OBLIGATIONS
The California Air Resources Board
Vehicles equipped with a (CARB) and Lexus are pleased to
California Certified Emission explain the emission control system
Control System that are registered warranty for your 2015 vehicle. In
and operated in California or California, new motor vehicles must
any state that adopts California be designed, built and equipped to
emission warranty provisions meet the state’s stringent anti-smog
are covered by this warranty. standards. CARB regulations require
Connecticut, Delaware, Maine, that Lexus must warrant the emission
Maryland, Massachusetts, New control system on your vehicle for
Jersey, Oregon, Pennsylvania, the time periods indicated on the
Rhode Island, Vermont and next page, provided there has been
Washington are the other states no abuse, neglect or improper
WARRANTY
WARRANTY
repaired or replaced by Lexus. You are responsible for presenting
This is your SHORT-TERM your vehicle to a Lexus dealership
Emission Control System as soon as a problem exists. The
DEFECT WARRANTY. warranty repairs should be completed
Note: Under the terms in a reasonable amount of time, not
of the Basic Warranty, to exceed 30 days.
Lexus provides coverage of You should also be aware that
four years or 50,000 miles, Lexus may deny you warranty
whichever occurs first. Specific coverage if your vehicle or a part
components may have longer has failed due to abuse, neglect,
coverage under the terms of improper maintenance or unapproved
the Powertrain Warranty. modifications.
2) For seven years or 70,000 miles, If you have any questions regarding
whichever occurs first: your warranty rights and
• If an emissions-related part responsibilities, you should contact
listed on pages 30–31 is defective, the Lexus Customer Satisfaction
the part will be repaired or Department at (800) 255-3987 or
replaced by Lexus. This is your the California Air Resources Board,
LONG-TERM Emission Control Mobile Source Control Division, at
System DEFECT WARRANTY. 9480 Telstar Avenue, Suite 4,
El Monte, CA 91731.
Catalyst System
• Exhaust front pipe
(including catalytic converter)
• Exhaust manifold
(including manifold converter)
• Exhaust manifold heat insulator
MAINTENANCE
Evaporative Control System You are responsible for performance
• Charcoal canister of the required maintenance indicated
• Fuel tank in the Owner’s Manual and this guide.
Lexus will not deny a warranty claim
Ignition System solely because you do not have
• Knock sensor records to show that you maintained
your vehicle. However, any failure
Other Parts Used in or noncompliance caused by lack
Systems Listed of maintenance is not covered by
• Transmission solenoid this warranty.
When maintenance and repairs are
paid for by you, these services may
be performed by you or by any auto-
WARRANTY
motive service provider you choose.
Lexus will not deny a warranty claim
solely because you used a service
provider other than a Lexus dealership
for maintenance and repairs.
However, any failure or noncompliance
caused by improper maintenance or
repairs is not covered by this warranty.
that are not equivalent in quality to denied, Lexus will notify you in writing
Genuine Lexus Parts may impair of the reason within the same period.
the effectiveness of the emission If we fail to do so, we will repair your
control systems. vehicle free of charge. The only
If you use replacement parts that exceptions allowed are when you
have maintenance or replacement request or agree to a delay, or when a
schedules different from those of delay is caused by factors beyond the
Genuine Lexus Parts, you must follow control of Lexus or the dealership.
the maintenance and replacement For information on how to obtain
schedules for the parts you are using. service under the Emission Defect
In addition, you should ensure that Warranty, see page 37, “Obtaining
such parts are warranted by their Warranty Service.”
manufacturers to be equivalent to
Genuine Lexus Parts.
IF YOU HAVE
REPAIR DELAYS QUESTIONS
If a Lexus dealership is unable to If you have questions or concerns
complete repairs on your vehicle about your vehicle’s California emission
within 30 days, you may have the warranty coverage, please follow the
repairs made under Lexus’ provisions steps described on pages 9–10. You
for emergency warranty repairs. may also request information from or
See page 37 for details. report complaints to:
California Air Resources Board
Mobile Source Control Division
9480 Telstar Avenue, Suite 4
El Monte, CA 91731
(800) 242-4450
WARRANTY
WHERE TO GO
GENERAL INFORMATION FOR MAINTENANCE
You are responsible for ensuring that You may have maintenance
your Lexus is operated and maintained performed on your vehicle by
according to the instructions in the any qualified person or facility.
Owner’s Manual and the “Maintenance However, Lexus recommends
Information” section of this guide. having maintenance performed
You should keep detailed records by an authorized Lexus dealership.
of vehicle maintenance, since under Lexus dealership technicians are
some circumstances they may be specially trained to maintain and repair
required for warranty coverage. Lexus vehicles. They stay current on
These records should include the latest service information through
date of service, mileage at time of Lexus technical bulletins, service
service and a description of service publications and training courses.
WARRANTY
performed and/or parts installed. Many are also certified through the
For your convenience, maintenance Lexus Commitment to Perfection
logs are included in the “Maintenance Certification Program, which requires
Information” section of this guide. specialized, state-of-the-art training
If you sell your vehicle, you should as well as rigorous exams through
give your maintenance records to both Lexus and the National Institute
the new owner. for Automotive Service Excellence.
Lexus will not deny a warranty You can be confident you’re getting
claim solely because you do not the best possible service for your
have records to show that you vehicle when you take it to a Lexus
maintained your vehicle. However, dealership. Plus, a Lexus dealership
damage or failures caused by lack will always use Genuine Lexus Parts
of proper maintenance are not designed specifically for your vehicle.
covered under warranty.
Your Responsibilities 35
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OPERATION AND MAINTENANCE
REPLACEMENT PARTS
Warranty coverage is not dependent
upon the use of any particular brand
of replacement parts. However, Lexus
recommends using only Genuine
Lexus Parts when you need to replace
a part on your vehicle. Like all Lexus
products, Genuine Lexus Parts are
built to the highest standards of
quality, durability and performance.
They are also designed to fit your
vehicle’s exact specifications.
Your Lexus dealership maintains
WARRANTY
36 Your Responsibilities
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OBTAINING WARRANTY SERVICE
BY GEOGRAPHIC
REGION EMERGENCY REPAIRS
In the United States, U.S.
Territories and Canada Lexus recommends having
maintenance and repairs for
To obtain warranty service in the
your vehicle performed by an
United States, U.S. territories or
authorized Lexus dealership.
Canada, take your vehicle to an
To locate your nearest authorized
authorized Lexus dealership. If your
Lexus dealership, log on to
vehicle cannot be driven, contact
www.lexus.com or contact
your nearest Lexus dealership for
Lexus Customer Satisfaction
towing assistance. You do not have
at (800) 255-3987.
to pay for towing to the nearest Lexus
dealership if your vehicle is inoperable Maintenance and repairs not
due to failure of a warranted part. performed by an authorized Lexus
dealership should be performed
WARRANTY
Outside the United States, by a qualified technician following
U.S. Territories and Canada procedures in Lexus service and
If you are using your vehicle outside repair publications.
the United States, U.S. territories
and Canada and need warranty If your vehicle is inoperable or unsafe to
service, contact a local Lexus drive and there is no Lexus dealership
dealership. Please note, however, reasonably available to make repairs,
that your vehicle may not be repaired you may perform the repairs yourself
free of charge because the local Lexus or have them performed by another
distributor may have no obligation automotive service provider. Lexus
to provide warranty service for your will reimburse you for any of the
vehicle, and/or your vehicle may repairs that are covered by warranty.
not comply with local regulatory or To receive reimbursement, present to
environmental requirements. an authorized Lexus dealership your
paid repair invoices and any parts
that were removed from the vehicle.
You will be reimbursed for
Your Responsibilities 37
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OBTAINING WARRANTY SERVICE
38 Your Responsibilities
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THE IMPORTANCE OF SCHEDULED MAINTENANCE
MAINTENANCE
Introduction 39
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MAINTENANCE AND LEXUS WARRANTY COVERAGE
40 Introduction
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LEXUS DEALERSHIP SERVICE
Introduction 41
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GENERAL MAINTENANCE AND REGULAR USE
42 Introduction
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GENERAL MAINTENANCE AND REGULAR USE
MAINTENANCE
Introduction 43
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SCHEDULED MAINTENANCE LOG
Lexus dealership.
• Reset scheduled maintenance
reminder
• Rotate tires
NOTES
MAINTENANCE
If you drive primarily under any of Driving on dirt roads or on dusty roads:
these special operating conditions, ❑ Inspect axle shaft boots
perform these additional items:
❑ Inspect ball joints and dust covers
Driving on dirt roads or on dusty roads: ❑ Inspect engine air filter
❑ Inspect axle shaft boots ❑ Inspect steering linkage and boots
❑ Inspect ball joints and dust covers ❑ Re-torque nuts and bolts of drive shaft (AWD)
❑ Inspect engine air filter ❑ Tighten nuts and bolts on chassis
❑ Inspect steering linkage and boots
❑ Re-torque nuts and bolts of drive shaft (AWD) Towing a trailer3, using a car-top carrier
or heavy vehicle loading:
❑ Tighten nuts and bolts on chassis
❑ Re-torque nuts and bolts of drive shaft (AWD)
Towing a trailer3, using a car-top carrier
❑ Tighten nuts and bolts on chassis
or heavy vehicle loading:
❑ Re-torque nuts and bolts of drive shaft (AWD) Driving on roads on which road salt has
been applied:
MAINTENANCE
1This service, excluding maintenance required for special operating conditions, is complimentary when performed by
an authorized Lexus dealership.
2This service is complimentary when performed by an authorized Lexus dealership.
3 NX 200t with towing package only.
4Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,
whichever comes first.
Note: If 0W-20 was not used at last oil change, or if you drive primarily under certain special operating
conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page 44
for conditions that apply. Some conditions require additional maintenance. See below.
If you drive primarily under any of these special operating conditions, perform
these additional items:
1 Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,
whichever comes first.
2 NX 200t with towing package only.
If you drive primarily under any of these special operating conditions, perform
these additional items:
❏ Tighten nuts and bolts on chassis Driving on roads on which road salt has
been applied:
Driving on roads on which road salt has
been applied: ❏ Re-torque nuts and bolts of drive shaft (AWD)
❏ Re-torque nuts and bolts of drive shaft (AWD)
1 Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,
whichever comes first.
2 Required under the terms of the Emission Control Warranty.
3NX 200t with towing package only.
Note: If 0W-20 was not used at last oil change, or if you drive primarily under certain special operating
conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page 44
for conditions that apply. Some conditions require additional maintenance. See below.
If you drive primarily under any of these special operating conditions, perform
these additional items:
been applied:
❏ Re-torque nuts and bolts of drive shaft (AWD) Driving on roads on which road salt has
been applied:
❏ Re-torque nuts and bolts of drive shaft (AWD)
1 Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,
whichever comes first.
2 NX 200t with towing package only.
If you drive primarily under any of these special operating conditions, perform
these additional items:
1 Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,
whichever comes first.
2 NX 200t with towing package only.
Note: If 0W-20 was not used at last oil change, or if you drive primarily under certain special operating
conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page 44
for conditions that apply. Some conditions require additional maintenance. See below.
If you drive primarily under any of these special operating conditions, perform
these additional items:
Driving on roads on which road salt has ❏ Tighten nuts and bolts on chassis
been applied:
❏ Re-torque nuts and bolts of drive shaft (AWD) Driving on roads on which road salt has
been applied:
❏ Re-torque nuts and bolts of drive shaft (AWD)
1 Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,
whichever comes first
2 Required under the terms of the Emission Control Warranty.
3NX 200t with towing package only.
If you drive primarily under any of these special operating conditions, perform
these additional items:
1 Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,
whichever comes first.
2 NX 200t with towing package only.
Note: If 0W-20 was not used at last oil change, or if you drive primarily under certain special operating
conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page 44
for conditions that apply. Some conditions require additional maintenance. See below.
If you drive primarily under any of these special operating conditions, perform
these additional items:
been applied:
❏ Re-torque nuts and bolts of drive shaft (AWD)
❏ Re-torque nuts and bolts of drive shaft (AWD)
❏ Tighten nuts and bolts on chassis
Driving on roads on which road salt has
been applied:
❏ Re-torque nuts and bolts of drive shaft (AWD)
1 Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,
whichever comes first.
2 NX 200t with towing package only.
If you drive primarily under any of these special operating conditions, perform
these additional items:
1 Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,
whichever comes first.
2 NX 200t with towing package only.
Note: If 0W-20 was not used at last oil change, or if you drive primarily under certain special operating
conditions, you should also replace the engine oil with 0W-20 oil and replace the oil filter. See page 44
for conditions that apply. Some conditions require additional maintenance. See below.
If you drive primarily under any of these special operating conditions, perform
these additional items:
Driving on dirt roads or on dusty roads: If you drive primarily under any of
❏ Inspect axle shaft boots these special operating conditions,
❏ Inspect ball joints and dust covers perform these additional items:
❏ Inspect engine air filter
❏ Inspect steering linkage and boots Driving on dirt roads or on dusty roads:
❏ Re-torque nuts and bolts of drive shaft (AWD) ❏ Inspect axle shaft boots
❏ Tighten nuts and bolts on chassis ❏ Inspect ball joints and dust covers
❏ Inspect engine air filter
Towing a trailer2, using a car-top carrier ❏ Inspect steering linkage and boots
or heavy vehicle loading:
❏ Re-torque nuts and bolts of drive shaft (AWD)
❏ Re-torque nuts and bolts of drive shaft (AWD)
❏ Tighten nuts and bolts on chassis
❏ Tighten nuts and bolts on chassis
Towing a trailer2, using a car-top carrier
Driving on roads on which road salt has or heavy vehicle loading:
MAINTENANCE
1 Replace the engine oil and oil filter every 12 months or 10,000 miles, or when the oil maintenance reminder appears,
whichever comes first.
2 NX 200t with towing package only.
If you drive primarily under any of these special operating conditions, perform
these additional items:
Ball Joints and Dust Covers for runout. Check brake calipers for
Check the suspension and fluid leakage. A qualified technician
steering linkage ball joints for should perform these inspections.
looseness and damage. Check
all dust covers for deterioration
and damage. A qualified technician
should perform these inspections.
the cooling system and refill with abnormal noise or vibration from
coolant. Always use Genuine Toyota any part of the vehicle.
Super Long-Life Coolant or similar
high-quality non-silicate, non-amine, Spark Plugs
non-nitrate, non-borate ethyleneglycol Replace at specified interval. Install
coolant with long-life hybrid organic new plugs of the same type as originally
acid technology (i.e., a combination equipped (see your Owner’s Manual).
of low phosphates and organic acids). A qualified technician should perform
A qualified technician should perform this operation.
these operations.
Model
In-service date
Mileage at delivery
Selling dealership
MAINTENANCE
74
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Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Lexus Personalized Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 4, 45
Loaner vehicle . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Maintenance
As related to warranty coverage . . . . . . . . . . . . . . . . . . . . . . . . . . 25, 29, 31, 35, 40
Complimentary first and second services . . . . . . . . . . . . . . . . . . . . . . . . . . 4, 45–46
Explanation of maintenance items . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68–72
General maintenance and inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42–43
Importance of maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Maintenance intervals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Scheduled maintenance log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67
Where to obtain maintenance . . . . . . . . . . . . . . . . . . . . . . . . inside front cover, 35, 41
Nuts and bolts on chassis . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 71
INDEX
Oil change . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 70
Owner responsibilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25, 29, 31, 35–38
Parts replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7, 16, 25, 32, 36
Pre-delivery service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Quality control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Rack-and-pinion assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 71
Road test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 71
Roadside assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1, 6
Service agreements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Service history . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Smog-check tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26, 32
Spark plugs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63, 71
Steering linkage and boots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 72
Timing chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
75
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Tire inspections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Tire rotation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 72
Tire-pressure warning sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Tires, warranty coverage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Transfer case oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 72
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 72
Travel protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Vacuum Pump for Brake Booster . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63, 72
Warranty coverages
Basic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
California Emission Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28–33
INDEX
Corrosion perforation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Coverages at a glance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Federal Emission Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22–27
General provisions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16–17
Powertrain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Restraint systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Towing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
What is not covered . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17, 19–21, 23, 30
Wiper blades . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48–67*, 72
76
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12/18/14 6:42 PM
If your name or address
has changed or if you
purchased your Lexus
as a used vehicle, please
complete and mail
the attached card,
14-TCS-08545_LexusWSG_NX200t_BRC_2_0F_lm.indd 1
longer a card attached,
please call the Lexus
Customer Satisfaction
Department at
(800) 255-3987.
14-TCS-08545_LexusWSG_NX200t_BRC_2_0F_lm.indd 2 12/18/14 6:42 PM