TPM ToR Template: Long Term Agreement (LTA)

SUMMARY
Title Terms of Reference for Long-Term Agreement for Third Party Monitoring Services
Purpose Multi-country and Multi-Sectoral Third Party Monitoring Services
Proposed budget NA
The LTA holder for the provision of Third-Party Monitoring (TPM) services will be
awarded a service contract under the framework of the signed LTA and agreed
Type of Contract rates. Subject to availability of funding and needs, the contract could be extended
covering one or multiple additional payment cycle(s), where the ToR would be
adjusted in line with the LTA and project needs.
UNICEF WCAR 24 countries (23 Country offices, 1 joint office and 1 regional office)
TPM Location(s) - https://www.unicef.org/wca/where-we-work - NB: Service provider not expected
to cover all countries
This is Long-Term Agreement of 3 years with possibility to extend it with 2 years
Duration
upon satisfaction.
Start date October 2024
- Jean Mege, Implementing Partnership Management Specialist, WCARO
- Abigail Taylor Jones, Monitoring & Evaluation Specialist, WCARO
Reporting to
- Ousmane Souleymane, Programme Specialist, WCARO
- Fiston Cokola Mwami, Information Management Specialist, WCARO

Section Content

Background In the context of West and Central Africa (WCA), where challenges such as access
constraints, security concerns, and humanitarian crises are prevalent, UNICEF offices (23
country offices in the region, 1 joint office and 1 regional office) may face heightened
difficulties in conducting field monitoring. Therefore, outsourcing monitoring visits to
external providers can be a crucial strategy to overcome these constraints and maintain
effective oversight, especially in regions with limited access due to security or humanitarian
concerns. Moreover, capacity constraints, alongside donor or independent monitoring
requirements, further underscore the necessity of engaging third-party entities for
independent monitoring, ensuring compliance and enhancing program credibility.
Based on the context provided, the purpose of the assignment is to initiate a process to
establish a Long-Term Agreement (LTA) at the regional level for Third-Party Monitoring
(TPM). Countries within the region often request this initiative, which will enable them to
utilize the LTA in the absence of local contracts, particularly during emergencies requiring
the intervention of a TPM.
Monitoring is a critical part of UNICEF’s programming; it informs ongoing corrective action,
planning, accountability and helps ensure the coverage, quality and equity of the
interventions. Third-Party Monitoring (TPM) refers to the practice of outsourcing
monitoring to third parties (i.e., not UNICEF nor the direct Implementing Partner) and is
primarily used for field monitoring. TPM is distinct from Remote Monitoring, in which
neither UNICEF nor third-party monitors undertake field missions directly. TPM can include:
monitoring activities and outputs, supply/end use monitoring, monitoring PSEA and AAP;
and risks monitoring (contextual and/or programmatic). Additional TPM services beyond
field monitoring may also include outcome and results monitoring, research and ad hoc
assessments.

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 The geographic location potentially covered by this assignment are the 24 countries in
WCAR, specifically the 23 country offices (COs), the joint office and the regional office, and
will directly benefit COs in the region.

Purpose & Specific Purpose: The purpose of this assignment is to establish a Long-Term Agreement (LTA) with
Objectives qualified service providers to ensure comprehensive, independent, and systematic monitoring
of UNICEF's programme implementation in challenging and complex humanitarian contexts
but also in non humanitarian context. This assignment aims to address and mitigate access
and operational constraints faced by UNICEF and its implementing partners due to various
factors, including security risks, environmental hazards, or political restrictions.
This LTA aims to provide a framework for TPM service mobilization in WCAR. Services will be
requested on a case by case basis by UNICEF country offices and Regional office based on
specific ToRs.
Specific Objectives:
By leveraging the expertise and field presence of third-party monitors, UNICEF seeks to:
1. Enhance the integrity, accountability, and transparency of programme delivery by
obtaining independent verification of activities, outputs, and outcomes against agreed
plans and standards.
2. This also includes the verification of the capacity and integrity, accountability and
transparency of the supply chains used for delivering programme results, including the
visibility, traceability and accountability of supplies.
3. Secure a regular and timely flow of quality monitoring data, including potential real-
time insights, to inform decision-making, corrective actions, and adaptive
programming.
4. Fulfill its minimum field monitoring requirements in line with a risk-based approach,
while also addressing specific donor or project requirements for independent
oversight.
5. Support continuous programme quality improvement, identify areas for partnership
enhancement, and ensure equitable and effective delivery of interventions to
beneficiaries.
6. Maintain a strong understanding of the program context, including any shifts in the
operational environment that may affect the rights and welfare of children.
7. Facilitate the collection of feedback from the communities and other stakeholders to
ensure that programs remain responsive, relevant, and aligned with the needs and
rights of children and communities served.
Description of the Scope of Work:
assignment
UNICEF WCARO is launching this Long-Term Agreement (LTA) to support WCAR 24 countries
(23 Country offices, 1 joint office and 1 regional office). The selected Third-Party Monitoring
(TPM) service providers under this Long-Term Agreement (LTA) will be tasked with an
extensive range of monitoring activities, aimed at supporting UNICEF's programmatic and
operational goals across the 24 countries within the Western and Central African Region
(WCAR): https://www.unicef.org/wca/where-we-work.
The scope of work includes, but is not limited to, the following components:
Programmatic Visits:
• Conduct field visits to verify the effectiveness and efficiency of program
implementation against agreed work plans, program documents, theories of change,
and standards.
• Verify partners' reported results in periodic progress reports, ensuring that reported
achievements align with actual progress observed on the ground.
• Identify bottlenecks in program implementation and supply chain processes and
recommend actionable solutions to overcome these challenges.

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 • Provide coherent, operational, and realistic recommendations based on field findings
to guide program improvement and strategic planning.
Activity Monitoring:
• Assess the adequacy of inputs, the quality of activities conducted, and the
achievement of expected outputs in line with programmatic agreements between
UNICEF and its implementing partners.
• Be present, observe, investigate, take photos/pictures, and report on all project
activities in operations such as training, distribution of supplies, campaigns, and any
other activities.
End-user Monitoring:
• Monitor the delivery, distribution, and end-use of supplies and services to ensure
that they reach the intended beneficiaries and are used as intended.
• Organize and execute satisfaction surveys among the intended community and end-
users of services and supplies to gauge the impact of interventions and identify areas
for improvement.
• Utilize qualitative and quantitative data collection methods to gather evidence
supporting the verification process.
Post Distribution Monitoring (PDM):
• Conduct Post-Distribution Monitoring by interviewing recipients of UNICEF supplies
and those benefiting from cash transfers, utilizing the PDM assessments tool.
• Conduct household surveys for Post-Distribution Monitoring purposes (distribution
monitoring and payment verification) in the framework of cash transfer to
beneficiary including payment verification information
• Conduct verification of household and/or individuals’ personal and non personal data
from list received by UNICEF
• A summary analysis must be submitted to UNICEF using the standard reporting
templates.
Situation Monitoring:
• Participate in data collection to assist situation monitoring processes if required.
• Monitor and report on contextual developments that may affect program
implementation or the rights and welfare of children in the intervention areas.
• Collect and report evidence (including data, analysis, photographs, and geographic
coordinates) to support UNICEF’s decision-making processes.
• Ensure all monitoring activities comply with UNICEF’s ethical standards, including
protection from sexual exploitation and abuse (PSEA), accountability to affected
populations (AAP), and child safeguarding principles.
• Prepare detailed reports including findings, analyses, recommendations, and action
plans for improving program implementation and outcomes.
NB: The service provider is not expected to cover all countries among the 24.

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Deliverables Deliverable Deadline
Inception Phase
Inception report (or other agreed inception approach), Within 30 days of signing
including: contract
• detailed methodology (including sampling
methodology)
• composition of teams (e.g., number, gender,
age, profiles)
• risks and mitigations
Monitoring, sampling and data collection tools (to be Within 45 days of signing
designed with input from relevant UNICEF Programme contract
Sections)
Personnel files for all TPM staff allocated to the Within 15 days of signing
assignment contract
Participation in a capacity development needs Within 15 days of signing
assessment in relation to the assignment contract
Induction / training for TPM staff allocated to the Within 15 days of signing
assignment contract
Programmatic Visit Reports
Programmatic visit report deliverables relevant to the Ongoing
assignment
Periodic Deliverables Submission timeline
(daily, weekly, monthly, quarterly, other)
Monthly field monitoring plan as required (in Monthly
consultation with programme sections)
Monthly monitoring reports with issues requiring the Monthly
immediate attention of partner and UNICEF programme
sections
Final Deliverables Submission timeline
End of project report End of assignment
Transfer of all data to UNICEF End of assignment

Deliverable and timeline are indicative, and will depend on each specific request, and
indicated in the ToRs for the mission aligned with the overall deliverables and timelines from
the LTA.
Methodology Methodology
The methodology for Third-Party Monitoring (TPM) is designed to employ a mixed-methods
approach, as advocated by the UNICEF Field Monitoring Guidance (2018). This strategic
approach is essential for facilitating comprehensive data collection and analysis, enabling the
triangulation of data from varied sources to bolster the credibility of the findings. Key to this
methodology is the requirement for TPM Firms to develop an approach and a control
methodology that is adaptive to the dynamic context within the region. This adaptability is
crucial for navigating the complexities and fluctuations of the operational environment,
ensuring that monitoring activities remain relevant and effective.

The TPM will utilize a diverse array of data collection tools integral to this exercise, including
but not limited to:

• Observation: This involves documenting visible activities, services, and program

outcomes directly on the ground.
• Key Informant Interviews (KIIs): Engaging with a range of stakeholders, such as
community leaders, program staff, local authorities, and government counterparts,

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 KIIs provide in-depth insights into the program's implementation, challenges, and
successes.
• Focus Group Discussions (FGDs): Through facilitating group discussions among
program beneficiaries, FGDs aim to gather qualitative feedback, ensuring that
diverse voices and experiences within the community are captured.
• Measurement: Applying specific techniques to assess adherence to standards and
the achievement of desired outcomes. This quantitative approach complements
qualitative insights, providing a balanced view of program effectiveness.
• Participatory Media: This method empowers beneficiaries to share their stories and
experiences, offering unique perspectives on the program's impact. Participatory
media facilitates deeper engagement with beneficiaries and contributes to a more
holistic understanding of program outcomes.
Additionally, the TPM's methodology will incorporate remote access and/or visits to
intervention sites as the context necessitates. Interaction with implementation partners,
discussions with key informants in areas of intervention, and interviews with beneficiaries of
UNICEF's programs are integral components of this comprehensive monitoring exercise. This
approach ensures that TPM activities are not only adaptable and responsive to the changing
regional context but also thorough in capturing the multifaceted impacts of UNICEF's
interventions.
Engagement with Children and Adolescents:
• Adolescents: Direct engagement through ethical and appropriate methods will be
encouraged, ensuring their perspectives are captured with sensitivity to their
developmental stage and ensuring their participation is voluntary and informed.
• Children: Will not be directly interviewed by TPM Monitors. Information regarding
this age group will be collected through observations and discussions with caregivers
and relevant adults, in alignment with ethical standards.

NB: In the context of multi-country operations, the service provider should indicate how he
plans to deploy personnel, conduct training, and manage costs efficiently across different
countries
Sampling Methodology
The sampling methodology for Third-Party Monitoring (TPM) assignments is designed to be
both flexible and precise, catering to the specific needs of "increased field monitoring" and
"high-intensity field monitoring" scenarios. To achieve this, a mixed approach to sampling will
be adopted, combining purposive and other appropriate techniques to ensure comprehensive
coverage and alignment with UNICEF's programmatic priorities.
UNICEF will provide the Service Provider with a sampling frame developed from program data
to guide the selection process, ensuring that the sample is representative of the programme's
scope and objectives.
Ethical Data Collection & Analysis
All data collection and analysis must be conducted in accordance with UNICEF’s Procedure on
Ethical Standards in Research, Evaluation, Data Collection and Analysis (2021), and the
Responsible Data for Children initiative.
All TPM Monitors must also complete the online training Introduction to Ethics in Evidence
Generation (Basic).
Routine field monitoring is exempt from some of the more formal ethical review requirements
under UNICEF’s Procedure on Ethical Standards in Research, Evaluation, Data Collection and
Analysis (2021), including the requirement for external ethical review.
Data Collection Tool Development

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 The responsibility for developing data collection tools will be a collaborative effort between
UNICEF and the Service Provider. UNICEF will outline the initial requirements and provide key
programmatic insights to ensure the tools are accurately aligned with monitoring objectives.
The Service Provider will then refine and finalize the tools, incorporating any specific
methodologies or indicators required for the targeted monitoring activities. UNICEF will
review and approve the final tools to ensure they meet the program's needs and ethical
standards.
Data Collection Platform(s)
The designated data collection platform for this engagement is the eTools Field Monitoring
Module (FMM). eTools is UNICEF’s standardised platform for managing programme data,
including planning, monitoring and reporting on interventions. Using eTools ensures a
standardised approach to data collection and reporting, enhancing the consistency and
reliability of monitoring activities across various programs and countries.
UNICEF will provide access guidelines and training for third-party monitors on how to access
eTools, input data, and generate reports.
Acknowledging the complexities and varied needs of program assessment, it’s recognized that
while eTools serves as the primary platform for final reporting, the TPM partner might also
employ additional electronic data collection tools during the evaluation phase. These
additional tools, which could include software such as ODK/Kobo among others, are
instrumental in gathering detailed and nuanced data directly from the field, especially for
supply-related monitoring.
Specific ToRs for specific assignment will be used for each assignment based on which the
service provider will propose a specific methodology aligned with the LTA methodology.

Responsibilities Responsibilities of Third-Party Monitoring (TPM) Service Providers:

• Conduct Comprehensive Monitoring: Carry out detailed field monitoring activities,
including visits to designated sites, employing the agreed-upon methodologies and
tools provided during training sessions.
• Data Collection and Reporting: Accurately collect data using the specified platforms
(e.g., eTools) and report findings in a timely and coherent manner, adhering to
UNICEF’s reporting formats and guidelines.
• Capacity Building: Participate in the TPM capacity-building needs assessment and
undergo all necessary training sessions, including induction and refresher courses, as
mandated by UNICEF to ensure high monitoring standards are met.
• Ethical Compliance: Ensure all monitoring activities are conducted in accordance
with UNICEF’s ethical standards and the Code of Conduct for Institutions, with special
attention to protecting the rights and well-being of children and communities
involved.
• Communication and Coordination: Maintain open lines of communication with
UNICEF, promptly reporting any challenges encountered in the field and coordinating
closely on the planning and execution of monitoring activities.
Responsibilities of UNICEF:
• Training and Capacity Building: Develop and deliver comprehensive training
programs for TPM personnel, including induction training and any necessary
refresher courses, to ensure they are fully equipped for their roles.
• Provide Monitoring Tools and Platforms: Supply TPM Service Providers with access
to necessary data collection tools and platforms (e.g., eTools), including guidelines
and support for their effective use.
• Oversight and Quality Assurance: Conduct regular reviews of TPM reports and
activities to ensure they meet UNICEF’s standards for accuracy, relability, and ethical
compliance.

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 • Feedback and Support: Offer continuous feedback and technical support to TPM
Service Providers, addressing any issues that arise during the monitoring process and
facilitating the resolution of challenges.
• Ethical and Operational Guidance: Provide clear guidance on ethical considerations
and operational protocols, ensuring all monitoring activities align with UNICEF’s
values and procedures.
Joint Responsibilities:
• Collaborative Planning: Teams should collaborate in the planning phase of
monitoring activities to ensure alignment with program objectives and logistical
feasibility.
• Continuous Improvement: Engage in regular discussions to review the monitoring
process, identify areas for improvement, and implement changes to enhance the
effectiveness of monitoring activities.
• Adherence to Agreements: Ensure all parties adhere to the terms and conditions set
out in the contract, including the timely execution of responsibilities and adherence
to ethical guidelines.
Reporting Report Type Submission Language Template
requirements Format* Provided Y/N
Adapted monitoring frameworks for Excel English/French N
each Country Office (in consultation
with the Country Office)
Reviewed (tested) and revised Excel English/French Y
monitoring tools
Monthly field monitoring plan as Excel English/French N
required (in consultation with the
Country Office)
Monthly monitoring reports with Excel English/French N
issues requiring the immediate
attention of partner and UNICEF
programme sections
Special reports as requested by Word English/French N
UNICEF (PME/programme sections)
Flash Reports Word English/French Y
Communications:
Communication modalities will include (not limited to) the following;
1. Inception meeting/briefing,
2. UNICEF provided training
3. Regular weekly meetings with programme sections and PME
4. Email updates
5. Using e-tools to flag identified programmatic risks to UNICEF (e.g., PSEA & child
safeguarding risks, corruption, fraud and other programmatic risks specific to the
assignment).
Location and • Starting period: October 2024.
Duration • Duration: This is Long-Term Agreement of 3 years with possibility to extend it with 2
years upon satisfaction.
• Location(s): 24 countries within the Western and Central African Region (WCAR):
https://www.unicef.org/wca/where-we-work.
Qualification The TPM organisation should demonstrate adequate human resource capacity in place both
requirements at the Service Provider’s managing office and in the field to respond to the requirements for:
• Field data planning, sampling, collection, analysis and reporting;
• Programme review and development of relevant technical field monitoring tools;

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 • Field monitoring capacity in place to cover the range of field locations listed in this
ToR where UNICEF programmes are active/planned.
The selected organisation is responsible to ensure that field monitors and other staff are
trained in technical monitoring requirements sufficient to ensure the quality of the
monitoring.
If the TPM team is >50 personnel, only the core team is required. The core team refers to:
• Team Leader
• Data Analyst
• Principal field monitors
The number and profile of relevant personnel as well as their experience and
qualifications should be shared as part of the submission. Service Providers must complete
the following table in addition to submitting CVs for each proposed team member.
Role Name Gender Age Profile Summary

The core staffing and minimum qualifications expected of the selected TPM organisation
are:

Role Qualifications
Team Leader • Extensive understanding of the local context
• Master’s degree or higher in international development,
research methods, social studies or related field
• Fluency in English and French languages desirable
• Minimum 7-years’ experience in monitoring and evaluation,
data analysis, and reporting of humanitarian or
development interventions for multilateral or bilateral
organisations and NGOs; experience with a UN agency
desirable
• Efficient and timely communication and reporting skills
• Minimum 5-years relevant experience in team management
and contract service delivery
• Ability to organise and manage complex work projects
• Analytical and conceptual ability, negotiation and
communication skills
Data Analyst / • Bachelor’s degree in statistics, biostatistics, research
Survey Expert methods or related field
• Minimum 3-years’ experience in qualitative and quantitative
data analysis in humanitarian or development field
• Fluency in English and French languages desirable
• Proven experience in using Excel, SPSS, Kobo, STATA, etc.
• Experience in developing fact sheets and data graphs
essential
• Experience in using data visualisation software desirable
Technical • Bachelor’s degree in their area of expertise
Experts (Health, • Minimum 5-years’ experiencein similar roles within a
WASH, humanitarian or development setting
Nutrition, • Experience working with UNICEF in the relevant sector
Education, Child desirable
Protection, • Fluency in English and French languages desirable
• Excellent writing skills

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 HIV/AIDS, • Knowledge of and experience in research methods and tools
Supplies) development
• Extensive understanding of the local context
Field Monitors • Bachelor’s degree, preferably in social sciences, research
methods, etc.
• Minimum 3-years’ experience in qualitative and quantitative
data collection of humanitarian projects in one or more of
the following areas: WASH, Nutrition, Health, Child
Protection, Education, Supply
• Minimum 2-years’ experience in using mobile data
collection tools
• Fluency in in English and French languages desirable
• Nationals from the country and/or area

Multilingualism, in addition to proficiency in the official language of the country and English,
will be considered an advantage.

Team Size & Composition

Expectations for the team size and composition, including gender balance in the teams.
Consider if monitors can/should move alone or in teams of two or more (e.g., does distance
require teams of 2+, should there be experience and gender balance in monitor pairs).
UNICEF requires gender balance in team compositions. If a gender balanced team is not
possible in the operating environment the TPM Service Provider should explain why,
implications and proposed mitigations.
Specific ToRs for specific assignment will be used for each assignment based on which the
service provider will propose a specific team composition aligned with the LTA team
composition.
Training
TPM Service Providers and their personnel are required to participate in a TPM capacity
building needs assessment and may only be exempted upon agreement in writing with
UNICEF.
All TPM personnel are required to participate in a UNICEF Induction training at the outset of
the contract; personnel may only be exempted upon agreement in writing with UNICEF.
Refresher trainings may be required pending staff turnover and capacity needs assessment of
the TPM Service Provider. The TPM Service Provider is also required to ensure all personnel
complete the mandatory online trainings identified in the Code of Conduct for Institutions
except where exempted by agreement in writing with UNICEF.
UNICEF role in training:
Training for Third-Party Monitoring (TPM) Service Providers and their teams is an integral part
of ensuring effective and ethical monitoring of UNICEF’s programs. Prior to deployment, all
TPM personnel are required to undergo a capacity building needs assessment to identify any
gaps in knowledge or skills, with exemptions only granted through written agreement with
UNICEF. This assessment forms the basis for tailored training programs, ensuring that each
team member is fully equipped to meet the specific demands of their monitoring tasks.

Performance UNICEF will assess the TPM Service Provider’s performance at the end of each contract and
appraisal and Key every 6 months. Appraisal results can be shared within UNICEF and with other UN entities.
Performance
As part of the appraisal, the TPM Service Provider will be assessed against the following Key
indicators (KPI)
Performance Indicators (KPI):
Performance Area Indicator Target
TPM Staff % TPM staff described in line with proposal 100%

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 % female staff/monitors as agreed in the contract 100%
Data Collection % data collected in line with UNICEF ethical evidence 100%
generation standards
Training % TPM staff who have completed the mandatory 100%
Induction and online trainings (except where
exemptions agreed)
Reporting % submitted reports requiring automatic revisions < 10%
(e.g., failure to complete template sections)
% submitted reports requiring content revisions (e.g., < 20%
report coherence, presentation of findings)
% submitted reports with content delivered in line > 90%
with ToR expectations
Cost % difference between proposal’s originally negotiated < 5%
or proposed cost compared to actual cost
Timeliness % TPM in line with work plan projections (excluding > 90%
changes agreed with UNICEF)
% deliverables submitted in line with ToR deadlines 100%
Communications % programmatic risks flagged in line with agreed 100%
protocols
% communications between Service Provider and > 90%
UNICEF and/or Implementing Partner in line with
agreed protocols and frequency
Code of Conduct % TPM staff acting in accordance with the TPM Code 100%
of Conduct for Individuals
% data collected in line with the TPM Data Protection 100%
Policy outlined in the Code of Conduct for Institutions
% staff supported by duty of care minimum standards 100%
Conditions of Work • The TPM Service Provider must operate in line with the attached Code of Conduct for
Institutions (see Annex 1), including the Duty of Care Minimum Standards and Data
Protection Policy. Any budget considerations resulting from this compliance must be
included in the budget.
• Per the Code of Conduct for Institutions, TPM Service Providers are expected to have a
staff policy in line with the standards outlined in the Code of Conduct. A copy of this
policy should be provided with the proposal.
• Upon issuing of the contract, all third-party monitors will be required to sign a Code of
Conduct governing their conduct while associated with the work of UNICEF. The TPM
Service Provider is responsible for ensuring all staff sign and act in accordance with the
Code of Conduct for Individuals (see Annex 2).
• The TPM Service Provider will ensure all staff receive a copy of the TPM Staff Policies as
outlined in the Code of Conduct for Institutions.
• The TPM Service Provider will be responsible for recruiting and managing field
monitoring. The TPM Service Provider will recruit monitors in line with the required
qualifications as laid out by UNICEF. UNICEF reserves the right to be involved in the
selection process of hiring field monitors, coordinators and other staff relevant to the
assignment.
• The TPM Service Provider will maintain and regularly update the database of all staff
associated with the assignment and made available to UNICEF at any time.
• The number of third-party monitors may be modified according to UNICEF’s needs
throughout the duration of the contract. However, gender-balance will need to be
considered throughout.
• TPM Monitors are required to complete an Induction Training at the start of the
contract. In the case of staff turnover, the TPM Service Provider will ensure that any
new staff associated with the project receive an induction training per UNICEF
standards. While UNICEF may coordinate facilitation and participate in the training(s),

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 the Service Provider should assume all logistics costs related to trainings (e.g. venue,
transport, catering) unless otherwise agreed in writing with UNICEF.
• The TPM Service Provider will be responsible for providing support services, including
transport, communications and IT equipment unless otherwise agreed in writing with
UNICEF.
• Payments are linked to deliverables and are not provided on a monthly basis.
• UNICEF does not have any direct or indirect responsibility towards any TPM staff and
their legal heirs.
• Third-party monitors provide a service to UNICEF and are not considered UNICEF staff
members or consultants. Being contracted by the Service Provider does not carry any
expectation of being considered for any UNICEF positions.
• The Service Provider is responsible for the provision and payment of the cost of the
third-party monitors and other entitlements (social insurance, medical and life
insurance, transportation and communication costs).
• Given the security contexts in the region, the TPM servie provider is fully responsible
for the security of his staff, and for making all necessary arrangements accordingly.
Proposal Submission TPM Service Providers are required to submit a detailed proposal as to how they will approach
the Scope of Work and fulfil the requirements outlined in the Request for Proposals (RfP) and
ToR. All risks associated with the assignment should be specifically identified with proposed
mitigation. Interested organizations must submit a technical proposal and financial proposal
in separate envelopes.
Technical Proposal
The Technical proposal must include (but not limited):
• A cover letter on understanding of the assignment.
• Details on how the scope of work will be implemented (methodology, work plan and
time schedule aligned with ToR requirements).
• Company profile and evidence of company registration to provide such services.
• Demonstrated experience and expertise, including Updated profiles/ CVs of the team
members to be involved the service provision and client references.
• Composition of the team and summary of key roles and responsibilities.
• Quality assurance plan and risk matrix with mitigation measures to be put in place.
• At least two examples of previous work (research or evaluation studies) conducted
by the firm (preferably by the same team members) on similar topics in the past five
years.
• Two references from engagement in similar assignments in the past.

Financial Proposal
Prospective TPM Service Providers are requested to provide a detailed financial proposal using
either the table below or equivalent presentation. The financial proposal must include a
detailed breakdown of costs in line with the following categories:
• HR, detailed by role and quantity
• Other costs.

Operational and reimbursable costs associated with travel and transportation,

communication and IT, code of conduct and compliance, security will be the object of
separated quotes to be submitted, in line with specific missions / ToRs and should be
agreed with the requesting office on a case-by-case basis in the framework of this LTA.

Financial proposals should be submitted in USD currency. If the Service Provider plans to
submit an offer that covers multiple countries, they should prepare a table per country if the
costs vary.

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 Unit Cost Total
Quantity: Quantity:
Description (e.g., per
Personnel Units
hour, day) Unit
I. Personnel (add / remove rows as required)
1. Team Leader
2. Data Analyst
3. Technical Expert Snr
4. Technical Expert Mid
5. Technical Expert Jnr
6. Field Monitor
Sub-Total Personnel
II. Administrative fees
TOTAL AMOUNT
Evaluation process Proposals will be evaluated based on the following criteria:
and methods
Technical Proposal: 70%
Maximum
Criteria Supporting Documents
Score
Overall Response 10
A cover letter on understanding of
Comprehensiveness of the proposal 5
the assignment
Reference to/incorporate of relevant
Reference or attached Code of
aspects of the Code of Conduct for 5
Conduct
Institutions
Company Experience 40
Years of experience conducting Third- Projects reports, reference letters,
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Party Monitoring activities etc.
Years of relevant work in the country Location details, partners in the
10
and/or regions different countries.
Years of experience conducting TPM Evidence proving experience in
projects with UN entities and/or other conducting TPM for UN and/or 10
international organizations international organizations.
Additional experience relevant to the
Other supporting documents. 10
assignment
Proposed Team 20
Adequate constellation of team
CVs of team members 10
members
Qualifications of team members in
CVs of team members 10
relation to ToR and roles
Methodology 30
Description in relation to the TOR Proposed methodology 10
Redundancy/Duality assurance
Proposed methodology 10
measures
Planning for data analysis and
Proposed methodology 10
reporting
Total Technical Score 100

Minimum technical required score: 60 points (Technical Proposal scoring less than 60 points
will not be considered for the financial proposal review.)

Financial Proposal: 30%

The Financial Proposal shall be submitted in a separate file, clearly named Financial Proposal.
No financial information should be contained in the Technical Proposal. Only financial
proposals which have been technically accepted according to the above criteria will be

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 opened. The Contract shall be awarded to a bidder obtaining the highest combined technical
and financial scores. Proposals not complying with the terms and conditions contained in this
ToR, including the provision of all required information, may result in the Proposal being
deemed non-responsive and therefore not considered further.
Administrative issues • Interviews if necessary indicating for which experts/position (in general, the evaluation
of experts is conducted on the basis of their CVs).
• Whenever possible, bidder should be requested to provide an all-inclusive cost in the
financial proposal. Bidder should be reminded to factor in all cost implications for the
required service / assignment
• When travel is expected as part of the assignment, it shall be clearly specified (e.g.
location, duration, number of journeys …etc.) in the TOR. Bidder shall be required to
include the estimate cost of travel in the financial proposal. It is essential to clarify in
the TOR that i) travel cost shall be calculated based on economy class travel, regardless
of the length of travel and ii) costs for accommodation, meals and incidentals shall not
exceed applicable daily subsistence allowance (DSA) rates, as promulgated by the
International Civil Service Commission (ICSC).
• Unexpected travels shall also be treated as above.
• Resources and facilities to be provided by UNICEF; e.g. access to printer, office
space…etc.
Contract Contract Supervision
Management
- The oversight of the execution of the LTA will be under the accountability of:Jean Mege,
Implementing Partnership Management Specialist, WCARO and Abigail Taylor Jones,
Monitoring & Evaluation Specialist, WCARO

The oversight of the execution of the contract will be under the accountability of the
requesting office.
Programmatic Supervision
For all programmatic issues including site or visit planning, interaction with partners and
reporting, the TPM Service Provider will coordinate with and report on a regular basis to the
requesting country office.

Payment Schedule To be specificied for specific contracts established under this LTA.

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