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STUDIES IN DIPLOMACY AND
INTERNATIONAL RELATIONS
Russia’s
Public Diplomacy
Evolution and Practice
Edited by
Anna A. Velikaya · Greg Simons
Studies in Diplomacy and International Relations
Series Editors
Donna Lee
Manchester Metropolitan University
Manchester, UK
Paul Sharp
College of Liberal Arts
University of Minnesota
Duluth, USA
Marcus Holmes
College of William & Mary
Williamsburg, USA
More information about this series at
http://www.palgrave.com/gp/series/14471
Anna A. Velikaya • Greg Simons
Editors
Russia’s Public
Diplomacy
Evolution and Practice
Editors
Anna A. Velikaya Greg Simons
The Gorchakov Public Diplomacy Institute for Russian and Eurasian
Foundation Studies
Moscow, Russia Uppsala University
Uppsala, Sweden
Department of Communication
Sciences
Turiba University
Riga, Latvia
© The Editor(s) (if applicable) and The Author(s), under exclusive licence to Springer
Nature Switzerland AG 2020
This work is subject to copyright. All rights are solely and exclusively licensed by the
Publisher, whether the whole or part of the material is concerned, specifically the rights of
translation, reprinting, reuse of illustrations, recitation, broadcasting, reproduction on
microfilms or in any other physical way, and transmission or information storage and retrieval,
electronic adaptation, computer software, or by similar or dissimilar methodology now
known or hereafter developed.
The use of general descriptive names, registered names, trademarks, service marks, etc. in this
publication does not imply, even in the absence of a specific statement, that such names are
exempt from the relevant protective laws and regulations and therefore free for general use.
The publisher, the authors and the editors are safe to assume that the advice and information
in this book are believed to be true and accurate at the date of publication. Neither the pub-
lisher nor the authors or the editors give a warranty, express or implied, with respect to the
material contained herein or for any errors or omissions that may have been made. The
publisher remains neutral with regard to jurisdictional claims in published maps and institu-
tional affiliations.
This Palgrave Macmillan imprint is published by the registered company Springer Nature
Switzerland AG.
The registered company address is: Gewerbestrasse 11, 6330 Cham, Switzerland
Foreword
v
vi FOREWORD
The editors would like to acknowledge the fine work and effort put into
the chapters of this book by the authors. Each and every one of them has
managed to give a slightly different angle that makes use of their knowl-
edge and experience, where the end result is the sum of the knowledge is
greater than all of its parts. They have helped to contribute to the first
full-length book version of this interesting and, at times, controversial
topic of international communications and relations, which needs to be
discussed more particularly now when various geopolitical strains around
the globe are leaving their mark on many aspects of human existence (poli-
tics, trade and the quality of life). The authors would also like to thank
Senem B. Cevik for her numerous invaluable pieces of advice on writing
this book.
We would also like to thank the fruitful and enjoyable experience in
working with Palgrave throughout the entire process: from the quick and
positive initial response to our proposal, the review process and the pro-
cess of administration, keeping the project on track. Sarah Roughley and
Oliver Foster were quick and helpful, being bombarded with numerous
questions, but they were always there.
Certainly not least are our family members that have endured a mental
absence while the time and energy were going into producing this book.
So a big thank-you to our spouses and children for being so patient and
supportive.
vii
Praise for Russia’s Public Diplomacy
1 Introduction 1
Anna A. Velikaya and Greg Simons
xi
xii Contents
15 Conclusion257
Anna A. Velikaya and Greg Simons
Index283
Notes on Contributors
xiii
xiv NOTES ON CONTRIBUTORS
is the executive secretary of the Expert advisory council for public and
humanitarian programs in Rossotrudnichestvo.
Evgeny Kuznetsov, PhD, a Senior Researcher at Attega Consulting, is a
former UNHCR (Office of the United Nations High Commissioner for
Refugees) Officer and IFRC (International Federation of Red Cross and
Red Crescent Societies) Delegate. Prior to joining Attega Consulting as
Senior Researcher, Kuznetsov worked in reporting, external relations and
project management for the United Nations, European Commission and
International Federation of Red Cross in Russia, Pakistan, Belgium,
Bangladesh and Cote d’Ivoire. He holds a PhD in History from the
European University (Florence, Italy) and its Russian equivalent from the
Tomsk State University. His research interests focus on European integra-
tion, transatlantic relations, United Nations, development and education.
Olga Lebedeva, DrSc, an associate professor in the Diplomacy
Department, is the Deputy Dean of the Department for International
Relations, MGIMO University, Moscow. She has been working at
MGIMO Diplomacy Department since 2002 and lectures on International
Relations, Matters of Diplomatic and consular service and Protocol. Her
special scientific interests include the matter of tolerance in the interna-
tional relations and public diplomacy. She cooperates with the Russian
International Affairs Council and Gorchakov Fond on research and edu-
cational projects on public diplomacy and soft power. She is the author
of more than 30 publications. She also heads the Diplomatic club in
MGIMO.
Vladimir Morozov, PhD, is a Vice-Rector at MGIMO University, as
well as an associate professor of MGIMO Diplomacy Department. He
received his PhD in History from the Moscow State Institute of
International Relations of the Ministry of Foreign Affairs Russia (MGIMO
University). He is Vice-Rector for Human Resources of the Moscow State
Institute of International Relations. Morozov is the founder of the MA
course “Network diplomacy” and BA courses “Negotiations and
Consulting” and “Negotiations in the 21st century: Theory and Practice”.
He is also a member of the Scientific Council of the Russian Academy of
Sciences “History of the International Relations and Russian Foreign
Policy” and expert at the Federal Agency for Scientific Organizations
(FASO Russia). Morozov is the author of various publications in Russian
NOTES ON CONTRIBUTORS xvii
xxi
CHAPTER 1
Introduction
A. A. Velikaya (*)
The Gorchakov Public Diplomacy Foundation, Moscow, Russia
Scientific Council of Rossotrudnichestvo Federal Agency, Moscow, Russia
G. Simons
Institute for Russian and Eurasian Studies, Uppsala University, Uppsala, Sweden
Department of Communication Sciences, Turiba University, Riga, Latvia
Russian public diplomacy exactly? There have been many suppositions and
projections by a wide variety of sources, from think tanks to government
reports, from media reports to academic research. Some of these publica-
tions and assumptions seem to have little to do with the reality on the
ground. Many foreign and Russian scholars have researched and published
on aspects of Russian public diplomacy, mostly in the form of journal
articles or reports. But there has been no definitive book-length volume
researched and written by Russian scholars and practitioners to date.
Therefore, there is a need for a systematic approach to address the issue
comprehensively and broadly.
The next logical question concerns the measure of activity question.
What does Russian public diplomacy look like, historically and contemporar-
ily? As noted with the above-mentioned question, there seems to be a lot
of guesswork, conjecture and projection as to how Russian public diplo-
macy manifests itself; it is far from being a homogenous set of activities
and measures. In addition, given the current state of international rela-
tions that are at the current low ebb, in what some have come to charac-
terise as being a New Cold War. This gives rise to the temptation to
demonise or mischaracterise what is not understood or is “feared.” The
conflation of Russian public diplomacy as only and simply “propaganda”
misses the point of the exercise and purpose of those communications
through a system of name calling that is intended to discredit Russian
public diplomacy without addressing the questions raised in a systematic
and objective manner.
A third and final line of inquiry is the one that is leading to the ques-
tion on the measure of influence. Just how effective are Russia’s numer-
ous public diplomacy programmes and efforts? This is the hardest question
to conclusively and convincingly answer. The task is made more difficult
by the presumed “mighty” powers of Russian communications, which
have been associated deliberately at times with the communications of
the Islamic State (Simons & Sillanpaa, 2016). This has the effect of cre-
ating a myth, but one that is based on shaky intellectual and academic
grounds. One of the mistakes often made is to equate the measure of
activity as being the measure of effect of an information and communi-
cation campaign. Because an information operation or an influence
activity is conducted, it does not automatically translate into influence
and persuasive effect.
INTRODUCTION 3
But the Cold War as an ideological struggle disappeared only in part, despite
Communism’s implosion. On the American side, not so much had changed
on that day (dissolution of the Soviet Union in December 1991). The Cold
War was over, and the United States had won it. But most Americans still
believed that they could only be safe if the world looked more like their own
country and of the world’s governments abided by the will of the
United States.1
According to the author of the New York Times opinion piece, the
United States sought to capitalise on its advantage offered by the Soviet
collapse and impose its will upon other countries in a manner that stressed
power projection, territorial control and regime change. However, a num-
ber of challenges have begun to emerge in the twenty-first century, not
least of which is the gradual rise of military and economic power in the
East and its decline in Europe. Various challengers to the United States’
role as the global hegemonic power have emerged, such as radical Islam,
China, Russia, Iran and North Korea. Then Central Intelligence Agency
(CIA) Director, Mike Pompeo, publicly stated that the main threats to US
1
Westad, O. A., The Cold War and America’s Delusion of Victory, Opinion, The New York
Times, 28 August 2017, https://www.nytimes.com/2017/08/28/opinion/cold-war-
american-soviet-victory.html?ref=opinion&_r=0 (accessed 29 August 2017).
4 A. A. VELIKAYA AND G. SIMONS
Identifying the top enemies of Russia, the poll picks on the US, specifically
President Donald Trump for the top spot, with Ukraine, Latvia, Lithuania
and Germany occupying the big ‘foes’ spaces. […]. Interestingly, the aver-
age Russian identified radical Islamism and Islamic extremism as an impor-
tant threat/enemy. They consider Trump, Ukraine, Europe, Islamic State
terror group and corruption to be the greatest threats to Russia.4
2
Director Pompeo Delivers Remarks at INSA, News & Information, Central Intelligence
Agency, 11 July 2017, https://www.cia.gov/news-information/speeches-testimony/2017-
speeches-testimony/director-pompeo-delivers-remarks-at-insa.html (accessed 12 July 2017).
3
Globally, People Point to ISIS and Climate Change as Leading Security Threats, Pew
Research Centre, 1 August 2017, http://www.pewglobal.org/2017/08/01/globally-peo-
ple-point-to-isis-and-climate-change-as-leading-security-threats/ (accessed 8 August 2017).
4
Bagchi, I., Russia Pollster Finds India among Top Friends but Perception About China
Better, The Economic Times, https://economictimes.indiatimes.com/news/defence/russia-
pollster-finds-india-among-top-friends-but-perception-about-china-better/article-
show/64774385.cms, 28 June 2018 (accessed 7 November 2018).
INTRODUCTION 5
5
For example, see the Russian Foreign Ministry’s Website on the Topic of Fake News—
http://www.mid.ru/en/nedostovernie-publikacii.
6
Harrison, A., Can You Trust the Mainstream Media?, The Guardian, 6 August 2017,
https://www.theguardian.com/media/2017/aug/06/can-you-trust-mainstream-media
(accessed 8 August 2017).
7
Suchkov, M. A., What the Sanctions Really Mean for Russia, National Interest, 6 August
2017, http://nationalinterest.org/feature/what-the-sanctions-really-mean-russia-21804
(accessed 8 August 2017).
6 A. A. VELIKAYA AND G. SIMONS
emphasise a narrative of the Cold War. The New York Times ran a headline
in August 2017—US Troops Train in Eastern Europe to Echoes of the Cold
War8 or in Reuters a headline Russia: Pence Balkans Comments Expose
Washington’s Cold War Ideology.9 Warnings have begun to appear in main-
stream media headlines, such as the Washington Post’s We’re on the Road to
a New Cold War.10 Others have resisted referring to the situation of the
confrontation (in particular, originating in the wake of Euromaidan and
Crimea) between the West and Russia as a ‘new’ Cold War, yet still cate-
gorising Russia and the West as adversaries (Legvold, 2014). There are
other voices that say there is no doubt that a “new” Cold War is under way.
Henry Kissinger one of the most prominent geopolitical thinkers from
the United States for the last decades states that there is a ‘new’ Cold War
and that part of the blame rests with the West and its lack of willingness to
take non-Western actors’ security and national interests into account. The
result he claims has been an imbalance in international relations, which is
exacerbated by the West not being “honest” with itself.11 Zbigniew
Brzezinski, another prominent geopolitical thinker, also assessed that a
‘new’ Cold War had begun, referencing the point in time in line with the
events in Ukraine and Crimea in particular. Although he did not see the
situation as a threat as Kissinger does, but rather a positive sign that the
world was “standing up to” Russia.12 However, what has been described
here is only one relatively small part of a much larger and more complex
series of events and processes in the global crisis.
8
Schmitt, E., US Troops Train in Eastern Europe to Echoes of the Cold War, The New York
Times, 6 August 2017, https://www.nytimes.com/2017/08/06/world/europe/russia-
america-military-exercise-trump-putin.html?mcubz=1 (accessed 8 August 2017).
9
Vasiljevic, S., Russia: Pence Balkans Comments Expose Washington’s Cold War Ideology,
Reuters, 3 August 2017, https://www.reuters.com/article/us-russia-usa-pence-idUSK-
BN1AJ2L1 (accessed 8 August 2017).
10
Editorial Board, We’re on the Road to a New Cold War, The Washington Post, 31 July
2017, https://www.washingtonpost.com/opinions/were-on-the-road-to-a-new-cold-war/
2017/07/31/213af6be-7617-11e7-8839-ec48ec4cae25_stor y.html?utm_term=.
8574e2962235 (accessed 8 August 2017).
11
von Mittelstaedt, J., and Follath, E., Do We Achieve World Order Through Chaos or
Insight?, Spiegel Online, 13 November 2014, http://www.spiegel.de/international/world/
interview-with-henry-kissinger-on-state-of-global-politics-a-1002073.html (accessed 30
August 2017).
12
Fischer, S., and Stark, H., We are Already in a Cold War, Spiegel Online, 2 July 2015,
http://www.spiegel.de/international/world/interview-with-zbigniew-brzezinski-on-rus-
sia-and-ukraine-a-1041795.html (accessed 30 August 2017).
INTRODUCTION 7
follows from, and is influenced by, the strained current state of interna-
tional relations that in turn influences how politics, mass media and aca-
demia react and reflect on the issue. As noted above, Russian
communications, including public diplomacy, have associations of decep-
tive and harmful intent on the target audience. Therefore, not at all involv-
ing mutually beneficial exchanges, but more concerns the deliberate
subversion of the fabric of ‘democratic’ society.
The term “hybrid warfare” has been used to describe the general intent
and framework of Russian communications, although it is a very poorly
defined term that has a multitude of meanings. “Evidence” of the exis-
tence of Russian hybrid warfare came with the so-called Gerasimov doc-
trine, an article by the Chief of General Staff Valery Gerasimov. However,
anyone who read the original text (in Russian) understood that this was a
call to develop a scientific approach to counteracting Western hybrid war-
fare against Russia.13 As such, the projections and assumptions are more in
line with the practice and intent of information operations. Writings that
create a link between information operations and public diplomacy have
been published, such as Lord’s (2007) chapter on the need to reorganise
US public diplomacy to meet the new needs of the Global War On
Terrorism. As the specific term “information operations” (IO) has been
mentioned, it is necessary to give a precise definition of the term and prac-
tice. The US Department of Defence offers a good definition of IO.
This definition reveals the offensive and defensive nature of the opera-
tions and intent from the perspective of the US military; it reveals the very
broad nature of those operations and certainly many of these have been
associated with Russia’s international communications. Paul (2008, p. 10)
also notes that IO is subordinate to and supportive of strategic
13
Gerasimov, V., Ценность науки в предвидении: Новые вызовы требуют переосмыслить
формы и способы ведения боевых действий (The Value of Science in Anticipation: New
Challenges Need to Rethink the Forms and Methods of Warfare), Военно-промышленный
курьер (Military-Industrial Courier), 27 February 2013, http://www.vpk-news.ru/arti-
cles/14632 (accessed 19 October 2015).
12 A. A. VELIKAYA AND G. SIMONS
14
For their website, see http://www.propornot.com/p/home.html, for critique, see
https://consor tiumnews.com/2018/01/28/unpacking-the-shadowy-outfit-
behind-2017s-biggest-fake-news-story/.
15
For their website, see https://www.integrityinitiative.net/about, for critique, see
https://grayzoneproject.com/2018/12/17/inside-the-temple-of-covert-propaganda-the-
integrity-initiative-and-the-uks-scandalous-information-war/. For an example of their infor-
mation activities approach, see https://undercoverinfo.files.wordpress.com/2018/11/
fco-application-form-2018-v21.pdf.
16
Maté, A., New Studies Show Pundits Are Wrong About Russian Social-Media
Involvement in US Politics, The Nation, 28 December 2018, https://www.thenation.com/
article/russiagate-elections-interference/?fbclid=IwAR0_YEkSC-k0bMpVqxxo6%2D%2Dk
Boa5QBezqd21uuKWnw-YvXW5mWhZljhILzc (accessed 5 January 2019).
INTRODUCTION 13
ignoring the links and connections Hillary Clinton had with Russia.17
Rather than strictly being a reality, it is concerning a subjective interpreta-
tion of the reality for the appearance of political credibility and legitimacy,
which is what happens in Russia too.
17
Rogers, E., The Media Is Ignoring Ties Between the Clinton Campaign and Russians,
Opinion, The Washington Post, 13 February 2018, https://www.washingtonpost.com/
blogs/post-partisan/wp/2018/02/13/the-media-is-ignoring-ties-between-the-clinton-
campaign-and-russians/?utm_term=.d7eea0d7d0b6 (accessed 6 January 2019).
18
Kinzer, S., Russia is Not the Enemy, Boston Globe, 20 September 2015, http://www.
bostonglobe.com/opinion/2015/09/19/russia-not-enemy/O0nCDUXrXAYLliutmqUtlN/
story.html?p1=Article_Trending_Most_Viewed (accessed 22 September 2015).
14 A. A. VELIKAYA AND G. SIMONS
19
A narrative is a spoken or written account of connected events, whether this is true or
false is immaterial. Whether it is believed or not is of importance. If accepted a narrative, in
addition to helping to explain events, also has the effect of restricting how those events can
be described (narrowing the ability to credibly provide alternative accounts).
20
Panichi, J., EU Splits in Russian Media War, Politico, 17 September 2015, http://www.
politico.eu/article/eu-russia-propaganda-kremlin-media/ (accessed 18 September 2015);
Ennis, S., Russia in ‘Information War’ With the West to Win Hearts and Minds, BBC News,
16 September 2015, http://www.bbc.com/news/world-europe-34248178 (accessed 16
September 2015).
21
Williams, Carol J., Sweden Rethinking Neutrality Amid Fear of Russian Aggression, LA
Times, 2 September 2015, http://www.latimes.com/world/europe/la-fg-sweden-rus-
sia-nato-neutrality-20150902-story.html (accessed 4 September 2015).
22
Escobar, P., The Myth of a Russian ‘Threat’, Sputnik, 25 August 2015, http://sput-
niknews.com/columnists/20150825/1026161727/myth-of-russian-threat.html (accessed
28 August 2015).
23
Kinzer, S., Russia is Not the Enemy, Boston Globe, 20 September 2015, http://www.
bostonglobe.com/opinion/2015/09/19/russia-not-enemy/
O0nCDUXrXAYLliutmqUtlN/story.html?p1=Article_Trending_Most_Viewed (accessed 22
September 2015).
INTRODUCTION 15
propaganda against Russia.24 The main argument used by this side is that
there is an information war in progress, which is being waged in the global
information space. They claim that many of the assertions made by the
other side are not supported by clear and objective references. For exam-
ple, it is cited in Sputnik that Chairman of the Joint Chiefs of Staff Martin
Dempsey states that Russia is a threat, yet also simultaneously concludes
that he does not know what Russia intends. The weakness of the Russian
threat narrative is used to undermine the credibility of those claims.
The above-mentioned dimensions of the information war seem to have
created a number of different and not necessarily related conclusions. One
of those conclusions, which is related to the side of Russia and those argu-
ing against Russia as a threat is that when Russia plays by the West’s rules,
it tends to lose the “game” to those that have established it. Therefore,
Russia needs to establish its own rules of the “game” if it hopes to be able
to be triumphant.25 By “rules of the game,” it is implied that the actor that
establishes the geopolitical rules in engaging in international politics and
affairs possesses an advantage over their competitors and rivals. Since the
end of the Cold War, the United States has been holding this position—
the actor who determines the rules of the game (i.e. managing and influ-
encing international affairs). A second conclusion, which seems to be
increasingly projected by more neutral or non-aligned sides is that there is
an increasing risk of inadvertent war as a result of the increasingly danger-
ous geopolitical games that are being waged through informational and
proxy wars.
24
Adam Johnson, US Leads World in Credulous Reports of ‘Lagging Behind’ Russia,
FAIR, 1 September 2015, http://fair.org/home/us-leads-world-in-credulous-reports-of-
lagging-behind-russia/ (accessed 4 September 2015); Hahn, G. M., Putin is Crazy and Sick:
The Lows of American Rusology, Russian and Eurasian Politics, Islamism, Jihadism, 19
September 2015, http://gordonhahn.com/2015/09/19/putin-is-crazy-and-sick-the-
lows-of-american-rusology/ (accessed 22 September 2015); O’Phobe R., A Media Primer
on the Art of Writing Russian Scare Stories, The Blogmire, http://www.theblogmire.com/a-
media-primer-on-the-art-of-writing-russian-scare-stories/ (accessed 16 September 2015).
25
When Russia Plays by the West’s Rules, It Loses, Sputnik, http://sputniknews.com/
analysis/20150827/1026262657/russia-europe-us-geopolitics-imperialism.html, 27
August 2015 (accessed 31 August 2015); Gerasimov, V., Ценность науки в предвидении:
Новые вызовы требуют переосмыслить формы и способы ведения боевых действий (The
Value of Science in Anticipation: New Challenges Need to Rethink the Forms and Methods of
Warfare), Военно-промышленный курьер (Military-Industrial Courier), http://www.vpk-
news.ru/articles/14632, 27 February 2013 (accessed 19 October 2015).
16 A. A. VELIKAYA AND G. SIMONS
The standing of the information war between Russia and the West at
this point in time, according to the Lithuanian Foreign Minister Linas
Linkevicius, Russian messages and narratives fill the information void from
the lack of communication by Western counterparts in post-Soviet space.26
A lot of misunderstanding of the Russian effort is generated by blurring
distinctions and through the use of popular catch phrases and slogans. An
example of the blurring of distinctions can be found in the work of Eellend
and Frank (2015) in FOI’s Strategic Outlook 6, where they discuss Russia’s
aims on page 17, but then concentrate on tactics rather than any grand
strategic objectives that may be behind those tactics. A weakness of this
report was the absence of any references, which has the effect of rendering
the information to the level of opinion as it is not possible to verify the
sources used to generate the information. Without understanding the
desired end state, the value of the individual parts is of little knowledge
value. There is also the issue of reference to popular catchphrases and slo-
gans, such as “lying 24/7” or that everything is just “propaganda” or to
“litter the news with half-truths and quarter truths” (Aron, 2015). This
has the effect of obscuring the task and ability of objectively looking at the
problem in order to derive an appropriate solution.
Coming more strictly and directly to the subject of academic assess-
ment and interpretation of public diplomacy reveals a diverse understand-
ing and evaluation. Although the framing of Russia’s public diplomacy is
not vastly different in terms of the earlier-mentioned categories. Saari
(2014) notes the rising importance and use of public diplomacy in Russian
foreign policy; she also notes that global publics tend to be segmented
between countries associated with the Near Abroad (former Soviet repub-
lics of the USSR) and those countries that are beyond. In her analysis,
Saari notes the use of key narratives of public diplomacy that are intended
as the basis of a mutual relationship, such as the presence of mutual inter-
est and the respect for national sovereignty. Post-Soviet Russian public
diplomacy is evaluated as being more akin to the Soviet-era “active mea-
sures” rather than with the association of soft power.
Russia’s interests and goals with its public diplomacy programmes are
acknowledged by Rawnsley (2015), who focuses upon the aspect of inter-
national broadcasting. He compares China and Russia, together with their
26
Taylor, G., Lithuanian Foreign Minister Says Russian Propaganda Fills Void from West,
Washington Times, 8 December 2015, http://www.washingtontimes.com/news/2015/
dec/8/linas-linkevicius-lithuanian-foreign-minister-says/ (accessed 10 December 2015).
INTRODUCTION 17
27
Osipova, E., Russia’s Public Diplomacy: In Search of Recognition (Part One), USC
Centre on Public Diplomacy, 3 November 2014, https://www.uscpublicdiplomacy.org/
blog/russia%E2%80%99s-public-diplomacy-search-recognition-part-1 (accessed 7 November
2018).
18 A. A. VELIKAYA AND G. SIMONS
has been noted by Just (2016), who also notes the contradictions in words
and deed, such as the current Ukrainian conflict, have a tendency to create
limitations on the effectiveness of the communications owing to the con-
tradictions that are seen.
Others take a more pragmatic and goal-oriented approach to under-
standing Russian public diplomacy. For example, there is the assertion that
the primary goal being to project a more positive and attractive image of
Russia among the international community, through such mechanisms as
issue management. The end goals being diverse, from gaining greater lee-
way in foreign policy, counter negative stereotypes and images of Russia,
attract foreign direct investment to Russian business and industry and
much more.28 Russia’s ability to communicate with international audi-
ences has improved considerably in recent years. Russian international
communications and especially their public diplomacy are pragmatically
based, on specific interests and concrete goals.
Russian public diplomacy attempts to influence foreign publics
through relational marketing techniques. The means is related to persua-
sion, rather than propaganda, owing to the approach and outcomes.
Persuasion “is interactive and attempts to satisfy the needs of both per-
suader and persuade” (Jowett & O’Donnell, 2012, p. 1). This may
include politically indirect means, such as discussing or promoting cul-
tural or economic relationships, advantages and opportunities. It can also
take the form of a direct political appeal through the use of values and
norms, such as Russia being a challenger to US global hegemony (Simons,
2013, 2014, 2015). The message type and format have the potential to
appeal to different publics, quite often as a result of resonance to dissatis-
fied or marginalised individuals and groups present in Western societies
(the exact nature of those publics shall be discussed further on in this
chapter). There is some aspect of soft power present, but this can also be
mixed with hard power and forms of coercion at times (Simons, 2015).
These demonstrate a relative sense of flexibility in practice and approach
to different publics, different situational contexts and different goals.
The flip side is that such flexibility can also lead to perceived contradic-
tions in the message in an increasingly interconnected global network of
people and ideas.
28
Public Diplomacy: Russia, no date given, http://publicdiplomacy.wikia.com/wiki/
Russia (accessed 7 November 2018).
INTRODUCTION 19
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and Regional Security Cooperation on “Putin’s Invasion of Ukraine and the
Propaganda That Threatens Europe.” Washington, DC: American Enterprise
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for Latvian Defence Policy. Riga: Centre for Security and Strategic Research,
National Defence Academy of Latvia.
24 A. A. VELIKAYA AND G. SIMONS
Melissen, J. (2005). The New Public Diplomacy: Between Theory and Practice. In
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Relations (pp. 3–27). Basingstoke: Palgrave Macmillan.
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CHAPTER 2
Olga Lebedeva
O. Lebedeva (*)
Department for International Relations, MGIMO University, Moscow, Russia
This printed-circuit card contains more than 300 BIAX memory elements. Multiples
of such cards mounted in computers store large amounts of information.
There are other, quainter stories like that of the pioneer General
Electric computer that simply could not function in the dark. All day
long it hummed efficiently, but problems left with it overnight came
out horribly botched for no reason that engineers could discover. At
last it was found that a light had to be left burning with the scary
machine! Neon bulbs in the computer were enough affected by light
and darkness that the delicate electronic balance of the machine had
been upset.
Among the computer’s unusual talents is the ability to compose
music. Such music has been published and is of a quality to give rise
to thoughtful speculation that perhaps great composers are simply
good selectors of music. In other words, all the combinations of
notes and meter exist: the composer just picks the right ones. No
less an authority than Aaron Copland suggests that “we’ll get our
new music by feeding information into an electronic computer.” Not
content with merely writing music, some computers can even play a
tune. At Christmas time, carols are rendered by computers specially
programmed for the task. The result is not unlike a melody played on
a pipe organ.
In an interesting switch of this musical ability on the part of the
machine, Russian engineers check the reliability of their computers
by having them memorize Mozart and Grieg. Each part of the
complex machines is assigned a definite musical value, and when
the composition is “played back” by the computer, the engineer can
spot any defects existing in its circuitry. Such computer maintenance
would seem to be an ideal field for the music lover.
In a playful mood, computers match pennies with visitors, explain
their inner workings as they whiz through complex mathematics, and
are even capable of what is called heuristic reasoning. This amounts
to playing hunches to reach short-cut solutions to otherwise
unsolvable problems. A Rand Corporation computer named
JOHNNIAC demonstrated this recently. It was given some basic
axioms and asked to prove some theorems. JOHNNIAC came up
with the answers, and in one case produced a proof that was simpler
than that given in the text. As one scientist puts it, “If computers don’t
really think, they at least put on a pretty creditable imitation of the
real thing.”
Computers are here to stay; this has been established beyond
doubt. The only question remaining is how fast the predictions made
by dreamers and science-fiction writers—and now by sober
scientists—will come to be a reality. When we consider that in the
few years since the 1953 crop of computers, their capacity and
speed has been increased more than fiftyfold, and is expected to
jump another thousandfold in two years, these dreams begin to
sound more and more plausible.
One quite probable use for computers is medical diagnosis and
prescription of treatment. Electronic equipment can already monitor
an ailing patient, and send an alarm when help is needed. We may
one day see computers with a built-in bedside manner aiding the
family doctor.
The accomplished inroads of computing machines in business are
as nothing to what will eventually take place. Already computer
“game-playing” has extended to business management, and serious
executives participate to improve their administrative ability. We
speak of decision-making machines; business decisions are logical
applications for this ability. Computers have been given the job of
evaluating personnel and assigning salaries on a strictly logical
basis. Perhaps this is why in surveys questioning increased use of
the machines, each executive level in general tends to rate the
machine’s ability just below its own.
Other games played by the computer are war games, and
computers like SAGE are well known. This system not only monitors
all air activity but also makes decisions, assigns targets, and then
even flies the interceptor planes and guided missiles on their
missions. Again in the sky, the increase of commercial air traffic has
perhaps reached the limit of human ability to control it. Computers
are beginning to take over here too, planning flights and literally
flying the planes.
Surface transport can also be computer-controlled. Railroads are
beginning to use the computer techniques, and automatic highways
are inevitable. Ships also benefit, and special systems coupled to
radar can predict courses and take corrective action when
necessary.
Men seem to have temporarily given up trying to control the
weather, but using computers, meteorologists can take the huge
mass of data from all over the world and make predictions rapidly
enough to be of use.
We have talked of the computer’s giant strides in banking. Its wide
use in stores is not far off. An English computer firm has designed an
automatic supermarket that assembles ordered items, prices them,
and delivers them to the check stand. At the same time it keeps a
running inventory, price record, and profit and loss statement,
besides billing the customer with periodic statements. The
storekeeper will have only to wash the windows and pay his electric
power bill.
Even trading stamps may be superseded by computer techniques
that keep track of customer purchases and credit him with premiums
as he earns them. Credit cards have helped pioneer computer use in
billing; it is not farfetched to foresee the day when we are issued a
lifetime, all-inclusive credit card—perhaps with our birth certificate!—
a card with our thumbprint on it, that will buy our food, pay our rent
and utilities and other bills. A central computer system will balance
our expenses against deposits and from time to time let us know
how we stand financially.
As with many other important inventions, the computer and its
technology were spurred by war and are aided now by continuing
threats of war. It is therefore pleasant to think on the possibilities of a
computer system “programmed” for peace: a gigantic, worldwide
system whose input includes all recorded history of all nations, all
economic and cultural data, all weather information and other
scientific knowledge. The output of such a machine hopefully would
be a “best plan” for all of us. Such a computer would have no ax to
grind and no selfish interests unless they were fed into it.
Given all the facts, it would punch out for us a set of instructions
that would guarantee us the best life possible. This has long been a
dream of science writers. H. G. Wells was one of these, suggesting a
world clearinghouse of information in his book World Brain written in
the thirties. In this country, scientist Vannevar Bush suggested a
similar computer called “Memex” which could store huge amounts of
data and answer questions put to it.
The huge amounts of information—books, articles, speeches, and
records of all sorts—are beginning to make it absolutely necessary
for an efficient information retrieval system. Many cases have been
noted in which much time and effort are spent on a project which has
already been completed but then has become lost in the welter of
literature crammed into libraries. The computer is a logical device for
such work; in a recent test such a machine scored 86 per cent in its
efforts to locate specific data on file. Trained workers rated only 38
per cent in the same test!
—James A. Garfield
2: The Computer’s Past