Professional Documents
Culture Documents
List Module SR
List Module SR
MODULE
a. Marketing : BSC, Sales Marketing
b. Accounting : Finance, Purchasing, Inventory (saat ini menggunakan aplikasi MYOB)
c. HRD
d. Operational
2. FITUR MODULE
I. MARKETING
a. BSC
- Input guest comment
- Laporan pengunjung summary + valid percent , filter by date/month : asal kota, umur,
jenis kelamin, frekuensi kunjungan, tujuan
- Laporan kepuasan pengunjung, summary + valid percent , filter by date/month :
kenyaman, kebersihan, kecepatan, responsive, ketelitian, mutu, penyajian, rasa, harga,
ramah tamah, penampilan, kesan kunjungan, mengetahui SR,
- Laporan waiters, summary + valid percent , filter by date/month : serve per waiters,
serve keseluruhan,
- Laporan kinerja waiters, summary + valid percent , filter by date/month : kecepatan,
responsiveness, ketelitian, penyajian, ramah tamah, penampilan, best server
performance
- Laporan fasilitas yang harus tersedia / yang sudah ada, summary + valid percent , filter
by date/month
- Laporan menu, summary + valid percent , filter by date/month : masing-masing
kategori, most fav dll
- Laporan Complains, Compliments, Suggestions based on category (Product, Facilities,
Services)
- Total Quality Service Score
II. ACCOUNTING
a. Input struk pembayaran (versi kasir dan versi dapur/gudang)
b. Integrasi dengan POS untuk penarikan data transaksi
c. Daily sales report
d. Analysis Income : table + grafik
i. Account Payable
ii. Account Receivable
iii. Sales Report
iv. Commulative Income
v. Jumlah pax cover actual dan forecast : table + grafik
vi. Graphic Food Revenue per segmen
vii. Graphic Food Income
viii. Graphic Beverage Income
ix. Graphic Segmentasi Pasar Income
e. Top Ten Menu : Food , Beverage
f. Function per Segment : meals box, outside catering, delivery service, function meals,
g. Food and Beverage Cost
h. Monthly spoiled report
i. Cost of sales
III. HRD
- Produktifitas Karyawan
- Rotasi, mutasi, promosi
- Daily worker
- Training
- Concelling dan pembinaan karyawan
- Employee activity
IV. Operational
- Property dan operation
- Electrical dan mekanikal
- Energy cost
- Gas consumption
- Pengamanan lingkungan
- Aktivitas preventif
- Data kendaraan