TOBIAS ALVAREZ

Industrial Engineer
Barranquilla, Colombia

Business Integrity Services (Bis Colombia)

EXPERIENCE
Apr 2023 – Aug 2023
Barranquilla
Customer Service Agent
Straight Talk Wireless (Quantica BPO) • Coordinate and assist the Senior Director
HR.
Oct 2023 – Apr 2024 Barranquilla

• Customer service inquiries and concerns.

• Provide excellent customer service and ensure customer
experience and satisfaction with the products and services.
STRENGHTS
• Build sustainable relationships with customers based on trust Reliability
Data Entry Communication skills
and reliability.
MS Excel ADP Paycor
• Follow company policies and procedures effectively. Detail-oriented
QuickBooks Teamwork
LANGUAGES
MS Word Outlook RingCentral
Computer skills PowerPoint
Payroll Coordinator English
• Scheduling appointments for new candidates. QuillBot athenahealth
• Provide excellent recruiting and payroll services.
Spanish
• Update information according to client needs, generate reports.
• Post job offers and select the most suitable candidates.

Scheduler
Clearway Pain Solutions (Bis Colombia)
Feb 2023 – Apr 2023 Barranquilla

• Scheduling and rescheduling patient appointments.

• Register new patients.
• Perform insurance verification.
• Verify Medicaid/Medicare/HMO Insurance eligibility.
• HIPPA Compliance.

EDUCATION
Internal Auditor in Occupational Health and Safety
Bureau Veritas
Feb 2022 – Jun 2022

Industrial Engineer
Universidad del Atlántico
Aug 2014 – Dec 2022