Gathering requirements for a flight booking system involves understanding the needs and

expectations of various stakeholders, such as users, administrators, and other relevant parties.
While the specific requirements may vary depending on the context and scale of the system, here
are some common aspects to consider:

1. User Interface: Determine the user interface requirements, including the design, layout, and
usability of the system. Consider factors such as simplicity, responsiveness, accessibility, and
multilingual support.

2. Flight Search and Booking: Specify the functionality required for searching and booking flights.
This includes options for selecting departure and arrival locations, dates, class of service, and the
number of passengers. Consider features like flexible date search, advanced filtering, and support
for multiple airlines.

3. Authentication and User Management: Define the requirements for user registration, login, and
profile management. Consider whether the system should support guest bookings or require user
accounts. Specify any additional features like social login, password recovery, and user preferences.

4. Payment and Pricing: Determine the payment options and integration requirements. Consider
support for various payment gateways, currency conversion, and secure transaction handling.
Specify any pricing rules, discounts, or loyalty programs to be implemented.

5. Seat Selection and Ancillary Services: Define the functionality related to seat selection, baggage
allowance, meal preferences, and other ancillary services. Specify any additional services to be
offered, such as travel insurance or airport transfers.

6. Integration with External Systems: Identify any external systems that need to be integrated, such
as airline reservation systems, payment gateways, or third-party APIs for flight availability and
pricing. Specify the data formats, protocols, and security requirements for these integrations.

7. Booking Management and Administration: Determine the requirements for managing bookings,
cancellations, and modifications. Define the administrative features, such as user management,
reporting, and analytics. Consider any regulatory requirements or compliance standards that need to
be addressed.

8. Notifications and Communication: Specify the requirements for sending notifications to users,
such as booking confirmations, flight updates, and reminders. Consider the channels to be used
(email, SMS, push notifications) and the content of these messages.

9. Performance and Scalability: Define performance requirements, including response times,

system availability, and expected transaction volumes. Consider scalability aspects to accommodate
increasing user traffic and data growth.

10. Security and Privacy: Identify the security and privacy requirements for the system, including
data encryption, secure transmission, and compliance with data protection regulations. Specify
authentication and authorization mechanisms to protect user data.

11. Reporting and Analytics: Determine the reporting and analytics requirements to track system
usage, booking trends, and financial performance. Specify the types of reports and dashboards
needed to provide insights to system administrators.

12. Localization and Internationalization: Consider requirements for supporting multiple languages,
currencies, and time zones. Specify any regional or cultural preferences that need to be
accommodated.

These are some common requirements for a flight booking system, but the actual requirements may
vary based on the specific needs of your organization and the target audience of the system. It's
important to engage with stakeholders, conduct user research, and iterate on the requirements to
ensure a comprehensive and successful solution.