PR 01 Organization and Management

QMA 01.06

Process measurement QMA

01.06

Process Key Performance Indicator

Organization and % of measured KPIs
Management % of goals accomplished from most recent strategic plan
IMS management Number of 8 D
Results from audits
% of improvements done from process improvement activities
Bussnes Cold calls converted to new clients
development
Financy and EBIT
controling Cost in Budget
Payments on time
Quote New customer turnover
Customer satisfaction
Ofers on time
Project Reached milenstonnes
Cost in Budget
Number of re-sampling
Production On time delivery
Stock level
Inventory turnover
Savings
% Scrap
Number of implemented changes
IT Down time because of maintanence
Cost for Spare parts
Cost in Budget
Maintanence Down time because of maintanence
Cost for Spare parts
Cost in Budget
Tool Maintenance Production stop beause of tool maintanence
Cost in Budget
Security Number of no authorized access to the plant facilities
Number of malicious activities to the plant facilities
Time for reaction by crises
HR Day in absense
Personal fluctoation
Personal satisfaction

QMA 01.06 Date: 01.03.2017 Initials:HAD Substitutes document Page. 1 от 1

P:\QM\New quality system\04_Dokumentation\01_Management processes\02_Company management