City-to-City Sharing Initiative for Disaster Risk Reduction

Makati (Philippines) – Quito (Ecuador) – Kathmandu (Nepal)

Makati City Sound Practices:

Community-Based Disaster Risk Management
and the Emergency Operations Center

Introduction Sound Practice Template

The City to City Sharing Initiative for Disaster Risk Reduction and Guidance
(C2CSI for DRR) is a project that brings together Quito (Ecuador),
The template for discussions on the sound
Kathmandu (Nepal), and Makati (Philippines) to learn from each practices of the GFDRR C2CSI is as follows:
other’s best practices in disaster risk reduction and management I. Overview: Summary of the significance
(DRRM), particularly in the areas of Risk Sensitive Land Use of the sound practice and its relevance to the
Planning and Zoning, local level Emergency Management, and City.
Public Awareness Strategies on DRM. II. City Context: Describes the City’s
Overall socio-cultural, economic and political
As the knowledge Resource City in Local Emergency Management, context
III. Sound Practice: States relevant details
the cities of Quito and Kathmandu identified the Community-Based of the sound practice/s undertaken by the City
Disaster Risk Management Program (CBDRM) and the Makati IV. Partners: States the implementing
Emergency Operations Center (EOC) as the sound practices of the agencies, donor organizations/ institutions
City of Makati. and partners
V. Beneficiaries: Describes the groups
The CBDRM program of the City highlights DRRM benefiting from the sound practices
undertaken by the City
mainstreaming at the community level through two (2) case studies
VI. Resources: Describes the resources
that address the unique challenges in significantly different available and used by the City in order to
communities in the City. CBDRM involves pursuing a multi- implement the sound practices
stakeholder approach to disaster prevention and mitigation, VII. Period of Delivery: Indicates the period
preparedness, response and recovery and rehabilitation. This within which the sound practice program was
requires the participation of all stakeholders in the community and delivered
the establishment and utilization of linkages with local, national VIII. Knowledge Leadership: Identifies how
the sound practice program can benefit other
and international partners to build greater community resiliency.
cities
IX. Characteristics: States if the chosen
Meanwhile, Makati’s EOC, the City’s 24/7 Nerve Center for its sound practices can benefit other cities
disaster prevention and response operations has become the X. Supporting Documentation: Includes
benchmark for the development of EOCs of other Local references to documents and provide other
Government Units (LGUs) from around the Philippines. evidences that will prove the authenticity of
the programs, practices and other activities the
city has implemented
The combination of city- and community-driven DRRM programs XI. Reference: Assigns an easy to use
highlights Makati’s unique top-to-bottom and bottom-to-top reference code to each sound practice
convergence approach.
This document was formulated
following the template established by
the C2CSI for showcasing city sound
practices (see box on the right). It is
hoped that other cities will also find the
C2CSI template useful as a generic
guide to document sound practices for
Disaster Risk Reduction and GFDRR C2CSI Residency Participants with GFDRR C2CSI – DRR Participants during
Makati Mayor Jejomar Erwin S. Binay, Jr. the Makati Study Visit on April 2012
Management.

A PUBLICATION OF THE CITY-TO-CITY SHARING INITIATIVE FOR DISASTER RISK REDUCTION

MAKATI (PHILIPPINES) – QUITO (ECUADOR) - KATHMANDU (NEPAL)
Funded by the Global Facility for Disaster Reduction and Recovery South-South Cooperation Programme
32 hhA PULBCATION OF THE CITY-CITY SHARING INITIATIVE FOR DISASTER RISK
 Sound Practices of Makati City

Sound Practice 1: Community-based Disaster

Risk Management (CBDRM)
Overview The western portion of the City is composed
of former tidal flats making it prone to
In CBDRM, “the people are at the heart of flooding. Five barangays in the eastern
decision-making and implementation of portion is transected by the West Valley Fault
disaster risk reduction and management System endangering its population from the
activities.” (Philippine Disaster Risk attendant hazards of earthquake. While steep
Reduction and Management Act of 2010) slopes in a segment of the eastern section of
the City make it susceptible to landslides.
Makati considers its residents as partners in
the planning and implementation of its The institutional arrangements of Makati for
programs. Community consultations are DRRM are anchored on the Philippine
conducted regularly through an annual DRRM Act of 2010, or Republic Act No. City Context
activity called “Ugnayan sa Barangay” or 10121. These include the Makati Disaster B ASIC FACTS AND
“Dialogue with the Communities”. The Risk Reduction and Management Council FIGURES
Mayor, together with the Heads of the (Makati DRRMC), which formulates policies
Departments of the City Governments, and recommends programs, and the Makati Central Business District
visits each of the communities to discuss DRRM Office, which implements the DRRM located at the heart of
various issues and the programs which will Council’s policies and programs. At the Metro Manila
be implemented in the community and get barangay level, each of the 33 communities Land Area: 27.36 sq/km
suggestions and feedback from the has its own Barangay Disaster Risk Reduction
residents. Furthermore, each community and Management Committee (BDRRMC) Political Divisions: 33
holds a bi-annual barangay assembly for its under the Barangay Development Council. barangays
residents. (communities)
Sound Practices Transected by the West
This convergent approach is also employed
in the DRRM initiatives of the city, The City’s Community-Based Disaster Risk Valley Fault System
involving the community in a highly Management or CBDRM approach was Registered population:
consultative and participative process identified as its best practice due to its success 529,039
taking into consideration the special needs in gaining the full participation of the
and contributions of the different sectors in
community from the planning to the Daytime Population:
the community. implementation stages. City-initiated DRRM 3.1 - 4.2 Million
projects for the barangays, as showcased in
City Context the next pages, are further enhanced by the H AZARDS
integration of gender sensitivity and youth
Makati City is located in the center of participation through various community Earthquakes
Metro Manila. It is divided into 33 capacity building activities. Floods
communities called barangays. It is Landslides
considered the Financial Capital of the The Building Emergency Evacuation Fires
Philippines characterized by a prosperous Planning (B.E.E.P) Project for the Central Other man-made
Central Business District (CBD), bustling Business District and the Makati Risk hazards
commercial and entertainment areas and Sensitive Urban Redevelopment Project
quaint residential communities. The (MRSURP) best illustrate the application of
thriving investment and employment CBDRM in two uniquely different
opportunities in the City increase its communities in the City.
529,039 registered residents to more than 4
million during the daytime.
The City is home to local and multi-
national corporations, embassies and
consulates, high-rise residential
condominiums, and commercial areas. IDDR 2012, Makati City, October 2012
“It is not gender but gender inequality
Due to its geographical location, Makati is that puts them (women and girls) in
harm’s way when disasters strike”
primarily exposed to hazards, such as
Gender-Sensitive Community-Based Disaster Risk Management
flooding, land slide and earthquake. Planning Workshop with the barangay representatives, July 2012 – United Nations IDDR 2012

2 | C2CSI for DRR (Makati-Quito-Kathmandu)

 Sound Practices of Makati City

Sound Practice 1.1: Partners

The Building Emergency A landmark initiative of Barangay San
Evacuation Planning (B.E.E.P) Lorenzo, the BEEP Project would not have
been possible without the support from its
Project partners.
Recognizing the need to mainstream
DRRM to address the specific conditions For planning and capacity-building, these
in the densely populated and bustling include the Office of Civil Defense (OCD),
Central Business District (CBD) in the Philippine Institute of Volcanology and The B.E.E.P Project
event of a disaster, Barangay San Lorenzo Seismology (PHIVOLCS) and the different
Stage 1: Planning and Organization
and the City Government of Makati, with offices of the City Government of Makati.
the Evacuation Drill
its partners, developed and implemented  Organize a Committee for
the BEEP Project. During the actual drills, the Philippine Red
the BEEP composed of
Cross-Makati, the Makati Fire Department, several teams with specific
The Project aims to capacitate the the Makati Police, Makati Public Safety tasks
residents and/or occupants and managers Department, Makati C3, and Makati  Designate an overall
of high-rise structures and commercial Rescue play key roles in the simulation of coordinator
areas with the knowledge and skills emergency response and establishment of  Prepare maps, building
necessary for the rapid, safe and orderly triage areas or first aid areas, traffic layouts and socio-economic
evacuation of buildings and establishment management and general peace and order. data
of secure areas in the event of earthquakes,  Conduct building walk
fires and other emergencies. Beneficiaries through and identify safe
The primary beneficiaries of this initiative and unsafe areas
BEEP divides the Central Business are all individuals who work, reside or visit Stage 2: Developing the Building
District into 26 clusters, each composed of the area as well as the companies who do Emergency Evacuation Plan
an average of 5 high-rise buildings. Each business in the City.  Develop the Building
cluster undergoes a series of DRRM Emergency Evacuation
workshops aimed at enhancing their Resources Plan
disaster awareness, development of Lecturers and trainers from the City Hall Stage 3: Orientation Prior to the
emergency evacuation plans, and provide the necessary capacity building Conduct of an Earthquake
establishment of emergency management while the logistics of the drills are handled Evacuation Drill
and response teams, including in-house by Barangay San Lorenzo with the  Conduct BEEP orientations
fire brigades. assistance from its partners. for residents/occupants
Stage 4: Actual Conduct of
Additionally, the practice has been
integrated in the regulatory system of the Period of Delivery Earthquake Evacuation Drill
The B.E.E.P in San Lorenzo was  Inform the community
city government. The certificate of before hand
participation issued by the barangay is conceptualized in January 2006 and has
since been implemented annually by the  Identify exit points and
included in the list of requirements for the evacuation areas
renewal of business permit. This further Barangay.
 Evaluators should note the
ensures the sustainability of the project. actions of participants
Knowledge Leadership
As witnessed first-hand by the members of The conduct of the B.E.E.P Project in other  Only overall coordinator
cities, especially those with Central can begin or terminate the
the C2CSI for DRR during their visit to
Business Districts, would encourage the drill
Makati, the B.E.E.P for each cluster
communities and the participating offices  Evaluators will provide
culminates with the conduct of sectoral
grades to each participating
earthquake and fire drills. The full and/or households to undertake disaster
group or building
simulation exercise consists of building preparedness measures. The conduct of
occupants evacuating to designated safe drills tests the preparedness initiatives and
zones in a nearby park and setting up of a identifies the gaps or shortcomings of
triage area where extracted “victims” were existing efforts and logistics which can be
treated by first responders. addressed in the future.

Interested local governments can send their

personnel as observers to the B.E.E.P of a
cluster to help them develop their own
programs.
BEEP Simulation Exercise during the C2CSI for DRR Makati BEEP Participants assembled in the evacuation areas in
Study Visit in April 2012 the Makati CBD on April 2012

C2CSI for DRR (Makati-Quito-Kathmandu) | 3

 Sound Practices of Makati City
Sound Practice 1.2:
The Makati Risk Sensitive Urban
Redevelopment Project
(MRSURP)
The MRSURP involved a highly
consultative and participatory planning
process to formulate a risk sensitive
urban redevelopment plan and identify
physical/ structural, social, economic,
transport and circulation, and capacity-
building interventions to address
community vulnerabilities and enhance
resiliency against earthquakes and other
disasters.
The MRSURP was undertaken in the
highly populated Barangay Rizal, in the
Eastern-most section of the City. Rizal
has a land area of 59.4 hectares with a
population of 41,952, making it one of
the most densely populated communities
in the City. The West Valley fault
directly transects the community,
running directly beneath a number of
houses, while its creekside areas on the
other hand are prone to flooding. The
community is also characterized by lack
of open spaces and high incidence of
unemployment.
The science-based, consultative and
participatory planning for the MRSURP
ensured that community officials,
residents, Non Government
Organizations and People’s
organizations worked together with
technical experts to map the hazards of
the community and formulate a risk-
sensitive urban redevelopment plan.
The Plan articulates the action plan for
the implementation of various physical,
social, economic and capacity-building
interventions.
Participants of the GFDRR C2CSI DRR
had the opportunity to visit Barangay
Rizal and personally see the
implementation of redevelopment plans.
These included the establishment of the
community DRRM Information and
Operations Center, the development and
distribution of IEC materials, installation
of earthquake evacuation signage, and
the redevelopment of an area beside a
creek into a linear park, among others.
4 | C2CSI for DRR (Makati-Quito-Kathmandu)
Partners
Proposed Interventions
The Planning of the MRSURP would
not have been accomplished without of the MRSURP
the cooperation of the community
leaders and residents, the Earthquake  Fault Zone Park Development
and Megacities Initiative (EMI), the
 Traffic Management
Philippine Institute of Volcanology and
Seismology and financial support from  Circulation Network
the German Foreign Affairs Office Improvement
administered through German  Open Space Development
Committee for Disaster Reduction
(DKKV). Other partners include the  Upgrading of Critical
Philippine Institute of Civil Engineers Infrastructure
(PICE), Parents’-Teachers’ Association  Strengthening of Disaster
(PTA), Tricycle Operators and Drivers
Preparedness and Emergency
Associations (TODA), and associations
of retired military personnel to name a Management
few.  Information, Education and
Communication (IEC)
Beneficiaries Campaign for the
The pilot project aims to initially benefit Redevelopment Plan
the residents of Rizal and, as the project
is expanded, other barangays transected  Seismic Investigation of High-
by the West Valley Fault. The lessons Risk Structures
learned from this Project will then be  Establishment of Development
applied to the other communities of the and Density Controls
City.
 Development of Neighbourhood
Resources Commercial Centers
For the Planning and implementation  Setting Up of Business and
of MRSURP, technical experts from Entrepreneur Support Program
EMI, PHIVOLCS and from the City
Government were mobilized.  Creation of Livelihood and Skills
Meanwhile, the DKKV provided the Enhancement Program
financial grant to fund the project.  Expansion of the Rizal
Elementary School
Period of Delivery
The Makati Risk Sensitive Urban
Redevelopment Planning Project
(MRSURPP) was conducted from
September 2008 – February 2010. The
timeline for the implementation of the
identified interventions are for the
immediate (0-1 year), short-term (2-3),
Medium-term (4-6) and long term (7-9).
These interventions will be sustained
indefinitely to ensure resiliency. Parents and Teachers undergoing basic life
support training in Rizal Elementary
School, November 2012
Knowledge Leadership
Risk sensitive land use planning and
redevelopment is especially important
for Cities vulnerable to natural and
man-made hazards to reduce their
vulnerability. Details on the Project are
available from the City Government of
Makati and the Earthquake and
Megacities Initiative.
Barangay Rizal Residents identify and map
hazards in the community in April 2009
 Sound Practices of Makati City

Characteristics of CBDRM as a Sound Practice

Relevance
Communities and residents need to be informed, empowered and capable of taking the right action in
preparing for, responding to and recovering from disasters and emergencies. The mindset of
community residents towards disasters has been transformed through CBDRM. Ignorance is being
replaced with awareness, apathy with participation, as stakeholders understand their disasters risks and
the roles they play in CBDRM. The physical transformation of the landscape towards resiliency and
safety has shown that residents find it relevant to be involved and to accept that risks should be
mitigated through their interest and participation.
Mapping the Community Evacuation Route
in Barangay Rizal, August 2011

Applicability
CBDRM can be applied to different sectors and process of the City to promote local ownership and
support in the City’s projects. The only factors that would limit applicability would be the receptivity
and level of awareness of the barangay communities about CBDRM initiatives. In the case of Makati,
the residents and stakeholders are convinced and willing to share their knowledge with other
communities. The City Government of Makati has shown other LGUs that CBDRM is possible
because sponsorship and resources can be provided by other local and international agencies that
advocate disaster resiliency. Evacuation Drill in Rizal Elementary School in 2008

Command post for the BEEP evacuation Drill
September 2010
Replication / Scalability
The experience from the BEEP has demonstrated that evacuations may be successfully implemented
by subdividing the community into smaller units that are easier to manage and monitor. While all
barangays have undergone training on CBDRM, some are having difficulty in its implementation;
but through the constant efforts of the barangays and city government officials, it is only a matter of
time before this is fully integrated in the DRRM systems of the communities in the City. As for
MRSURP, the city intends to replicate the process used in its planning and implementation in
adjoining barangays transected by the West Valley Fault, and later, to the rest of the City.

Impact / Effectiveness
There is a corresponding cost to any project implemented under CBDRM. However, the benefits,
such as raised awareness, increased capacity, and empowerment far outweigh the cost. Through
MRSURP, for example, the mindset and consciousness of the residents and other stakeholders in
Barangay Rizal are slowly being transformed as seen by multi-sectoral participation in the workshops
and seminars for DRRM (e.g. zone leaders, residents, barangay officials, etc.) in the varied workshops
conducted in the community. Proceeding to the Evacuation Area during the
evacuation drill in September 2011

Elementary and Hghschool Students during
the IDDR 2012 Event, October 2013
Measurability
The outputs of the said projects can be measured through activities such as the number and types of
plans formulated, infrastructure developed, drills conducted, emergency teams established etc. On
the other hand, some outputs of the project are more difficult to quantify, these include the
community awareness and preparedness of individual households.
The city governments, specifically the Office of the Mayor, Liga ng mga Barangay (League of
Communities) are primarily accountable for all the CBDRM projects and activities. However, at the
local level, the implementation and monitoring of the BEEP and MRSURP fall on the shoulders of
the leadership of Barangays San Lorenzo and Rizal, respectively.

Sustainability
CBDRM is highly sustainable primarily because it is community-driven and supported by the City and
its partners. Good governance allows grassroots initiatives to be encouraged by the City government.
These initiatives are monitored to ensure that these are aligned with the City, regional and national
policies and agenda on DRRM. Lastly, the city government ensures that all projects and activities are
supported by financial, infrastructural, and logistical resources.
Out of school youth undergoing
Emergency Response Training in July 2012

C2CSI for DRR (Makati-Quito-Kathmandu) | 5

 Sound Practices of Makati City
Sound Practice 2: Emergency Operations Center
Overview
Established in 2004 by then City
Councilor and now Mayor Jejomar
Erwin S. Binay, Jr., the Makati
Command, Control and
Communication Center (Makati C3)
serves as the City’s Emergency
Operations Center (EOC).
City Context
As a highly urbanized City with a
busy Central Business District, the
EOC provides an effective means for
communication and coordination for
disaster response and emergencies.
Sound Practice
Makati C3 is at the core of the City’s
emergency command, control and
communications. It plays the central
role of receiving emergency calls,
transmissions and messages, and
coordinating and dispatching the
appropriate response units. It also
houses the facility for strategic and
tactical planning and management
during emergencies or disasters.
The EOC also provides surveillance
and monitoring of traffic and
accidents in the City’s main
thoroughfares using the Closed
Circuit TV (CCTV) cameras.
Additionally, using the installed
automated weather stations (AWS),
C3 also receives and monitors local
weather reports including the volume
of rainfall allowing them to provide
early warning in the event of floods.
Partners
Makati C3 receives information from
various City Government Offices,
regional and national agencies, other
LGUs and local communities as well
as concerned citizens through the
emergency 168 number.
Video Surveillance Wall at the EOC
6 | C2CSI for DRR (Makati-Quito-Kathmandu)
Primary Functions of
the Makati EOC
 Central Monitoring
 Command and Control
 Communication and
coordination
The Makati Emergency Operations Center
 Dispatch of needed resources,
Beneficiaries and
The Makati EOC aims to serve everyone in  Networking with other
the City, including residents, workers and agencies, both public and
transients without exceptions. The EOC also private.
extends its support to those in need of
assistance outside the City’s borders. Facts about the
Resources Makati EOC
The EOC uses various communication
technologies including, base radios,
 24/7 Operations
landlines, mobile phones and the internet.
 45 personnel in 3 shifts
Meanwhile, monitoring is undertaken by
through CCTV, AWS, and Global  All EOC personnel are
Positioning System (GPS). Most trained as first responders
importantly, the EOC has a team of  Utilizes base radios, landlines
dedicated personnel well trained in medical and the internet for
dispatch and emergency call-taking to ensure communication
efficient relay of information and proper  Monitors 115 CCTV cameras
dispatch. around the City
 Dispatches calls to all response
Period of Delivery units in the City including
Makati C3 was founded in 2004 and shall Makati Rescue, Bureau of Fire
continue to perform its functions in the Protection, Police
forseeable future. Milestones include the Department, Public Safety and
acquisition of additional CCTV cameras and Traffic Management Office,
the installation and integration of the AWS Health Department and
in 2012. Makati Hospital among others
 Receives, processes and
Knowledge Leadership
distributes information from
Having an EOC in any city or municipality
the automated weather
ensures that disaster communication and
systems installed in strategic
efforts are coordinated and centralized,
locations in Makati.
eliminating overlaps and confusion during
 Uses GPS tracking for
critical moments.
emergency vehicles
LGUs and other visitors to the City Hall are
also given a tour of Makati C3 and given an
orientation of its system and processes. In
fact, a number of neighboring cities in Metro
Manila have replicated the Makati C3 model
as part of their local DRRM initiatives.
Makati C3 can be accessed by the public through an
easy-to-remember emergency number 168 Its
establishment is actually patterned after the
Emergency Management System in the United
States of America. Makati C3/EOC Contact Information IEC
Material
 Sound Practices of Makati City

Characteristics of Makati EOC as a Sound Practice

Relevance
As the command, control and communication center of the City for DRRM, the relevance of the EOC cannot be overemphasized. Since
its establishment, it has effectively performed its mandate to provide information and coordination, and early warning which has saved
countless lives. In an era of information, the EOC’s ability to gather data from various sources, such as the populace, local, regional,
national and international offices and agencies, process, and disseminate to the appropriate units makes it invaluable to DRRM. As a
platform for prevention, preparedness and response, the EOC contributes to the overall resiliency of the City.

Applicability
The most applicable feature of the Makati EOC is its institutionalization which aims to centralize all DRRM operations in a single unit,
enhancing the efficiency and effectiveness of the City’s disaster and emergency response. The enactment of local legislation ensures that its
guidelines and functions are clearly articulated, that its system for communication and coordination are established and recognized by
other offices/departments and agencies, and lastly, that its command structure and process flows are defined to ensure accountability and
proper monitoring. More importantly, this also ensures that while the political environmental and leadership may change at the local level,
the institution remains intact and functional.

Replication / Scalability
The establishment of an EOC can be undertaken by any city or community, regardless of their financial or technological capacity. As
emphasized earlier, the core of the EOC is its clearly defined system of communication and coordination as well as trained personnel with
basic communication equipment such as radios, landlines or mobile phones. The EOC should It should also be noted that ideally, an
EOC should be functional at all hours to ensure that it is prepared to handle emergencies. With an established EOC, its enhancement or
expansion can be undertaken in phases, short, medium or long-term, depending on the resources or priorities of the local governments.
Upgrading the EOC may include initiatives such as but not limited to the conduct of additional capacity-building initiatives for EOC
personnel and acquisition of additional equipment and technologies for the operations centers.

Impact / Effectiveness
While the operation of the EOC in Makati may entail a significant expense in terms of personnel,
equipment, technology and infrastructure, its capability to provide accurate and timely information
and dispatch during emergencies, resulting in lives and properties saved demonstrates that the
benefits far outweigh its total cost.

The City’s initiative to establish the Makati C3 has contributed to it being a recipient of the Gawad
Kalasag Award as “the Best Local Disaster Coordinating Council for a Highly Urbanized City- Metro
Manila / National Capital Region” from 2006 to 2012. The City has been entered into the Award’s Atty. Violeta Seva and Mr. Hector Reyes
Hall of Fame. receiving the Gawad Kalasag Awards 2012

Measurability
At present, the parameters used in measuring and monitoring the effectiveness of the EOC are the quantity of calls received and dispatch
of first responder teams. The cost of property saved from damage due to timely dispatch of teams and lives saved can also be taken into
consideration in measuring the effectiveness of this sound practice. Another unit used to measure effectiveness is the duration of time that
first responders arrive at the scene of the incident from the time that C3 receives the call, to the relay of the information to first
responders, up to the time that they arrive at the scene of the incident.

The duration of time from the call to the relay of information to first responders, including the processing time, is less than five minutes.
Based on these, Makati City’s rate as against the parameters mentioned can be said to be excellent.

Sustainability

Since the establishment of the EOC, it has continued its operation.

With the trained work force and infrastructure in place, and
budgetary allocation appropriated for its operation, this sound
practice can be sustained.

Makati C3 Personnel Monitoring CCTV Cameras Makati Twitter Account

C2CSI for DRR (Makati-Quito-Kathmandu) | 7

Supporting Documentation
1. Republic Act No. 10121. An Act Strengthening The Philippine Disaster Risk Reduction
About The Project
and Management System, Providing for the National Disaster Risk Reduction and The City-to-City Sharing Initiative for
Management Framework and Institutionalizing the National Disaster Risk Reduction and Disaster Risk Reduction (C2CSI for DRR) is
Management Plan, Appropriating Funds Therefor and for Other Purposes. Fourteenth a project that brings together Makati
Congress. Congress of the Philippines. Republic of the Philippines. February 1, 2010. (Philippines), Quito (Ecuador) and
2. 2008 Annual Report, City of Makati. Urban Development Department, 2008, p. 29.
3. 2009 Annual Report, City of Makati. Urban Development Department, 2009, p. 29.
Kathmandu (Nepal) to learn from each
4. 2010 Annual Report, City of Makati. Urban Development Department, 2010, p. 44. other’s best practices in disaster risk
5. (The) Best of Makati: Best Place to Live in Educational Excellence, superior Place to do reduction and management, particularly in
Business, Top Local Servants. City of Makati, p. 34. the areas of Risk Sensitive Land Use
6. City Ordinance No. 2004-A-018. Makati City Emergency Operations Center: Systems and Planning and Zoning, local level Emergency
Standards. Presented by Edwin I. Aguilar during GFDRR C2CSI Makati City Study Visit. Management, and Public Awareness
7. Data provided by the Urban Development Department, Makati City Government as of Strategies on Disaster Risk Management.
January 2, 2013.
8. Earthquake: MMEIRS 2002-2004. Powerpoint Presentation by the City Government of This project is funded by the Global Facility
Makati. April 2011. for Disaster Reduction and Recovery South-
9. Emergency Operations Center was presented by EM Specialist Jim Buika during the South Cooperation Programme.
GFDRR C2CSI Kathmandu visit on February 2012 as a component of the four Key
Emergency Management Systems (EMS), the other three are the Emergency Operations
Plan (EOP), Incident Command System (ICS) and Emergency Support Functions (ESF).
During the Makati visit, the city government presented it as part of the C2CSI project and
which the partner-cities identified as a sound practice.
10. Hall of Fame in Disaster Preparedness Makati Wins 'Gawad Kalasag' for Best Disaster Council in
PH. Makati Portal. ICRD, City of Makati. October 15, 2012.
http://www.makati.gov.ph/portal/news/view.jsp?id=2941.
11. Interview with Cmdr. Hector Reyes, Executive Director of the Makati DRRM Council, in
2011 on the establishment of C3 and its planned expansion.
12. Interview with C3 Supervisor Edwin Aguilar in 2012 on current state of C3.
13. Makati Command Control and Communication Center Brochure. City Government of Study Visit and Residential Training
Makati. 2007. Participants: QUITO: Elizabeth Cabezas, Lourdes
14. Makati Launches 3rd Localized Weather Monitoring Station. Makati Portal. ICRD, City Rodriguez, Fernando Puente, Ricardo Peñaherrera,
of Makati. June 15, 2012. http://www.makati.gov.ph/portal/news/view.jsp?id=2894. Diana Salazar, Marco Manobanda, Esteban Cardenas,
15. Makati Switches on its 3rd Local Weather Station. June 15, 2012. Diego Jurado, Elsa Moya, Genith Alcivar;
http://www.gmanetwork.com/news/story/262079/news/metromanila/makati-switches-on-its-3rd- KATHMANDU: Kedar Bahadur Adhikari, Ganesh
local-weather-station. Rai, Sarbottam Dangol, Shankar Raj Kandel,
16. Makati Tops National Search for Best Local Disaster Council. ICRD, Makati Portal, City Devendra Dongol, Archana Shrestha, Dinesh Kumar
of Makati. October 17, 2011. http://www.makati.gov.ph/portal/news/view.jsp?id=2788. Aryal, Ravindra Paudyal, Uttar Regmi, Kiran
17. Synchonized Building Earhtquake Evacuation Drill: Building Earthquake Evacuation Plan Bhattarai, Narendra Raj Shrestha, Dhanapati Sapkota,
(B.E.E.P), Barangay San Lorenzo 2012 Community Evacuation, A Presentation to Barangay Ram Thapa, Nurnidhi Neupane; MAKATI: Marie
Rizal by Dir. Susan Cruz of the Office of Civil Defense, August 3, 2011. Alethea Casal-Uy, Leonardo Magpantay, Merlina
18. Sound Practices on Emergency Management. C3 Presentation on June 5, 2012. City Government of Panganiban, Anthony Xenon Walde, Hector Reyes,
Edwin Aguilar, Anesia Torquator, Annabelle Maniego,
Makati. 2012.
Arnolfo Loveria, Richard Raymund Rodriguez, Loida
19. Summary of Sound Practices of the City of Makati as presented by DRM Specialist Shefali Lakhina Pangilinan, Geofrey Felipe, Myrna Tubeo
during the April 2012 C2CSI Makati Visit.
Content Editors
References Atty. Violeta Somera-Seva
SP1.1: B.E.E.P Project Technical Adviser
Case Writers Liza Velle Ramos, EnP
Mr. Arnolfo Loveria - Information Officer, Makati City Focal Project Officer/Coordinator
Mr. Jose A. Kalaw - Project Development Officer, Makati City Dr. Paz Diaz
Technical Resource Persons Knowledge Management Specialist.
Hon. Ernesto Moya - Chairperson, Barangay San Lorenzo
Mr. Joel Lampa - Head of Security, Barangay San Lorenzo Layout Editors
Jose A. Kalaw - Project Development Officer, Makati City
SP1.2: MRSURP Leilani Grace R. Gallivo - Project Officer, Makati City
Case Writers Liza Velle B. Ramos, En.P. - Focal Project
Mr. Arnolfo Loveria - Information Officer, Makati City Officer/Coordinator, C2CSI for DRR
Mr. Jose A. Kalaw - Project Development Officer, Makati City
Technical Resource Persons
Hon. Wenefreda Urena - Chairperson, Barangay Rizal For further information, please contact:
Hon. Ranulfo Gimarangan - Chair of the Barangay Peace and Order Committee
SP2: Makati EOC
Case Writers GFDRR C2CSI for DRR
Mr. Arnolfo Loveria - Information Officer, Makati City Focal Project Management Office
Mr. Jose A. Kalaw - Project Development Officer, Makati City  18th floor GFDRR C2CSI for DRR
New Makati City Hall Makati City Philippines
Technical Resource Persons  +632.870.1191; +632.895.6747 (telefax)
Cdr. Hector C. Reyes - Executive Director, Makati DRRM Council  c2csidrr.makati@gmail.com
Mr. Edwin Aguilar - Operations Supervisor, Makati C3

C2CSI for DRR (Makati-Quito-Kathmandu)

February 2013