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Module 1 Management Concepts and Process
Module 1 Management Concepts and Process
Module 1 Management Concepts and Process
Concepts and
Process
Presenter: Dr. Ling Ying Leh
Content
Definition of
management
• The process of working
with and through others
to achieve organizational
objectives in a changing
environment.
• The attainment of
organizational goals in an
effective and efficient
through planning,
organizing, leading and
controlling organizational
resources.
Professional vs Management
Professional vs Management
Managed Services vs Professional Services:
How it works
Manager Professional
Outsourcing of specific business operations Specialized expertise or consulting services
or responsibilities to a third-party service provided by professionals with specific
provider. knowledge and skills.
Outsourcing critical operational Providing specialized expertise and
responsibilities. problem-solving skills in a certain domain.
Ongoing management and maintenance. Project-based solutions and consulting.
A continuous scope where the service A Set scope defined at the beginning of the
provider is responsible for ongoing engagement, focusing on delivering
management and support, adapting to specialized expertise and recommendations
evolving needs. within that defined scope.
Managed Services vs Professional Services:
How it works
Manager Professional
Responsible for business continuity by Accountable for delivering the expected
monitoring the performance, availability, outcomes, meeting project milestones, and
and security of the systems they manage. providing the agreed-upon deliverables
within the specified timeframe.
Technical proficiency and operational Subject matter expertise and industry-
knowledge. specific insights.
Ongoing monitoring, maintenance, and Customized solutions and process
support. optimization.
In 1916, Henri Fayol postulated the 14 principles of management for
general use that are still followed by businesses and organizations today.
Principles of
Management
Principles of
Management
Principles of
Management
Principles of
Management
14 Principles Of Management
Division of Work Authority & Discipline Unity of Initiative
Responsibility Command
Unity of Direction Subordination of Remuneration Centralization Esprit de
Individual Interest Corps
Scalar Chain Order Equity Stability
Details
An employee delivers the best if they feel secure in their job. It is the duty of the
Stability
management to offer job security to their employees.
Every employee knows their immediate senior also they should be able to contact Scalar Chain
any, if needed.
If an employee must follow more than one boss, there begins a conflict of Unity of Command
interest and can create confusion.
Authority &
Facilitates the management to work efficiently. responsibility
A company should work unitedly towards the interest of a company rather than Subordination of
personal interest. Individual Interest
The Four Main Functions in
Management
School Management Aspects
• The school principal is responsible for the following
management aspects:
• Teaching and learning (curriculum)
• Co-curriculum
• Students’ affairs
• Office administration and finance
• Infrastructure development
• Professional development
• Community relations
School Management Aspects
Co-curriculum Students’ affairs Infrastructure Professional
development development
Teaching and learning Office administration and Community relations
finance
Details
Participation must be based on interest, talents, and volunteering. Co-curriculum
To coordinate all tests, examinations and assessment schedules. Teaching and learning
Details
Coordinating the allocation of textbooks. Students’ affairs
Organizing official trips for students to localities outside the school. Co-curriculum