ALLIANCE COLLEGE

COLLEGE OF UG
FINAL EXAM

Exam
Course Title CMTS Facility Info E. Year 2012 Program EXT -------
Date
A. Year Max.
Course Code -------- Department IT 2016 Semester 1 40 %
Weight
Instructor Section Time
Berihun M. C. Year 5 A 1:30
Name Allowed

Name _____________________________ ID. No ______________________

Section ___________________________ Department _________________

INSTRUCTION
 Make sure the exam paper contains 4 pages including the cover page.
 Make sure the exam paper contains the appropriate number of question in
appropriate parts.
 Answer the question according to the instructions given for each part.
 Write your answer neatly on the space provided.
 Mobile phone should be switched off.
 Cheating in any form will result punishment without prior notice.

PART I: True or False [1 point each]

1. Most electrical equipment require DC voltage.
2. The main purpose of rectifier is to converts AC house current to regulated DC.
PART II: Choose the best answer from the given alternative [2.5 point each]
1.
1. Which one of the following is NOT a preventive maintenance plan?
A. Updates to the operating system and applications
B. Formatting to the operating system and applications
C. Updates to anti-virus and other protective software
D. Hard drive error checking
2. Which one of the following is correct about the problem of frequently
restarting the computer?
A. BIOS Setup Problems C. Hard Disk Problems
B. CMOS Battery Problems D. Power Supply Problems

3. Your system has become sluggish after you’ve owned it for nine months.
What is the first thing you should do to improve performance?
A. Defragment the hard C. Upgrade the CPU
drive D. Add a larger hard drive
B. Add more RAM
4. A technician has been called to troubleshoot a computer. The user reports that
the computer has become louder during use and programs are slow to load.
Which component is most likely beginning to fail?
A. CPU B. Hard drive

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 ALLIANCE COLLEGE
COLLEGE OF UG
FINAL EXAM

C. Memory D. Power Supply

5. After upgrading the processor, your system shuts down automatically after 10-
15 minutes of use. Why is this happening?
A. The processor has been overclocked to the point where it runs faster
than what it was designed for.
B. The processor is overheating.
C. The processor is not using the correct voltage.
D. The pin on the processor is bent and not seated properly.
6. When the memory test is completed onscreen, you get one short beep. What is
the problem?
A. There is a memory C. There is a loose cable.
failure. D. There is no problem.
B. There is a video card
failure.
7. Among the following one is NOT the aim of software maintenance?
A. To correct errors.
B. To enhance the software by changing its functions.
C. To update the firmware.
D. To adapt the software to cope with changes in the environment
8. What is the first step in diagnosing a completely dead computer at the client
site that was working the day before?
A. Test the power supply D. Reseat the hard drive
B. Replace the CMOS battery controller cable
C. Check the AC outlet
9. You have a client that often shows the incorrect date and time when the
computer is first turned on. Which of the following should fix the problem?
A. Replace the BIOS chip C. Replace the hard drive
B. Replace the CMOS battery D. Reinstall Windows
10. Which device is considered as a hot swappable on a mobile computer?
A. Hard drive C. Memory
B. Processor D. USB device
11. Which is the long-term memory, retains instructions when the computers are
turned-off and provides basic instruction to boot a computer?
A. RAM C. CMOS
B. ROM D. Cache

PART III: Blank space (2 point each)

1. _______________ and ______________ are the two major processor
manufacturers.
PART IV: Essay type

1. Define and list types of cloud storage? (3 point)

2. List at least 3 Hard disk specifications.(3 point)

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 ALLIANCE COLLEGE
COLLEGE OF UG
FINAL EXAM

3. Write down why secondary storage device is required? (3 point)

4. List down basic components of Power supply? (5 point)

Answer Sheet
Exam
Course Title CMTS Facility Info E. Year 2012 Program EXT -------
Date
A. Year Max.
Course Code -------- Department IT 2016 Semester 1 40 %
Weight
Instructor Section Time
Berihun M. C. Year 5 A 1:30
Name Allowed

Name _____________________________ ID. No ______________________

Section ___________________________ Department _________________

PART - I

1. ________________
2. ________________ 7. ________________
3. ________________ 8. ________________
4. ________________ 9. ________________
5. ________________ 10. ________________
6. ________________

PART - II

1. ________________
2. ________________ 6. ________________
3. ________________ 7. ________________
4. ________________ 8. ________________
5. ________________ 9. ________________
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 ALLIANCE COLLEGE
COLLEGE OF UG
FINAL EXAM

10. ________________ 13. ________________

11. ________________ 14. ________________
12. ________________ 15. ________________

PART III: Blank space

1. ___________________________ & ___________________________

PART IV
1

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 ALLIANCE COLLEGE
COLLEGE OF UG
FINAL EXAM

GOOD LUCK

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