Security Manual of Procedure Rev. 3

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SECURITY MANUAL OF PROCEDURES

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NATIONAL AIRWAYS CORPORATION (PTY) LTD
SECURITY MANUAL
OF PROCEDURES
Name of organization: NATIONAL AIRWAYS CORPORATION (PTY) LTD (REG NO:) 1945/019919/07
AOC Licence No: N140D, G141D, I/N053
Business Address: HANGAR 104C, LANSERIA AIRPORT, LANSERIA
Postal Address: P.O. BOX 293, LANSERIA, 1748
Revision No: 3 Revision Date: 2016-03-31 Page 1 of 16

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TABLE OF CONTENTS
PARTS TITLE
Preliminary Page Preliminary Page
Approval Page
Table of Contents
Revision / Amendment Record
Revision / Amendment Approval
Review Procedures
List of Effective Pages
Distribution List
Alphabetic Index
Definitions
Part 1.1 International Obligations and Organizations
Structure and Roles of ICAO,ECAC AND IATA
International Conventions Related to Aviation Security
ICAO Annex 17 and ECAC Doc.30
Part 1.2 National Obligations and Responsibilities
Appropriate Authority for the State of Registration
Part 2 NAC Security Policy and Organization
CEO Statement on NAC Security Policy / Commitment
Core Elements for our Security Approach
Part 2.1 Roles and Responsibilities for Aviation Security
Roles and Responsibilities for Aviation Security in NAC
Responsibilities of the Manager: Aviation Security
Part 2.2 NAC Security Structure
Part 2.3 Distribution of the Manual
Amendment and Revision
Company Specific Requirements
Part 3.1 Security of Passengers and Cabin Baggage
Purpose of Security and Searching
Procedures for Screening and Hand-Searching of Passengers
List of Persons Exempted from Screening and Searching
Screening and Searching of Cabin Baggage
Treatment of Suspect Baggage and Cabin Baggage
Control of Movement of Passengers
Measures for Special Category Passengers
Policy for Unruly Passenger

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Part 3.2 Security of Checked Baggage

Purpose of Security Measures
Passenger Identification Checks
Procedures for Carriage of Firearms and Weapons
Part 3.3 Measures for Passenger and Bag Reconciliation
Purpose of Measures
Description of Procedures
Part 3.4 Security of Aircraft
Purpose of Security Measures
Search and Checklist of Aircraft
Security of the Flight Crew Compartment
ICAO Regulations
Control of Access to Aircraft
Part 3.5 Security of Cargo, Courier, Express Parcels and Mail
General Security Provisions
Cargo Security Controls
Minimum Requirements of an Agent or Shipper
Minimum Requirement for the Handling and Acceptance of Cargo
Security of Warehouse and Stores
Exemptions
Aircraft Operations Right of Inspection and Refusal of Carriage
Security of Cargo on the Ramp
Security of Post Office Mail
Un Accompanied Baggage Security
Carriage of Firearms and Handling Material
Valuable Cargo
Assessment of Vulnerability
Part 4 Training of Staff
Part 5 Contingency Planning
Classification of Threats
Crises Management
NAC Procedures for Acts of Unlawful Interferences
Part 6 Incident Reporting
Part 7 Quality assurance System

Quality Assurance Corporate Missions Statement
Quality Assurance Ref. Appendix
Appendixes Appendix A

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REVISION/AMENDMENTS RECORD
Rev. no. Sections Affected: Inserted by: Signature: Date:
0 Original Tech. Library -- 2012-06-06
1 Prelim pages Tech. Library G Wessels 2014-07-23

Prelim Pages, Headers changed, Part 3.4 (Page 1-
2 2), Part 4 (1-2), Part 5 (Page 4, 13-14) Tech. Library
3 Prelim Pages, Part 2, Part 4, Part 5 Tech. Library

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REVIEW PROCEDURE
The contents of this manual is reviewed at an six monthly interval and recorded on the Review Record.
The review will be performed by the Manager Quality Assurance or his delegated Deputy.
REVIEW DATE ACTION TAKEN SIGNATURE

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LIST OF EFFECTIVE PAGES
NOTE: 1. The portion of the text affected by changes is indicated by a vertical line in the outer margin of
the page.
2. Pages changed will be indicated by R = Revised, D = Deleted or N = New
Preliminary Pages Part 3.2 – Security of Checked Baggage

R Page 1 of 16 3 Page 1 of 3 0
R Page 4 of 16 3 Part 3.3 – Measures for Passenger & Bag
R Page 5 of 16 3 Reconciliation
R Page 8 of 16 3 Part 3.4 – Security of Aircraft
R Page 15 of 16 3 Part 3.5 – Security of Cargo, Courier, Express
R Page 16 of 16 3 Parcels & Mail
Part 1.1 – International Obligations & Organizations Page 1 of 13 0
Page 1 of 4 0 Page 2 of 13 0
Part 1.2 – National Obligations & Responsibilities Page 6 of 13 0
Part 2.1 – Roles & Responsibilities for Aviation Page 8 of 13 0
Security Page 9 of 13 0
Part 2.3 – Distribution of Manual Page 12 of 13 0
Page 2 of 2 0 Part 4 – Training of Staff
Part 2 – NAC Security Policy & Organization R Page 1 of 2 3
R Page 1 of 4 3 R Page 2 of 2 3
R Page 2 of 4 3 Part 5 - Contingency
R Page 4 of 4 3 R Page 2 of 16 3
Part 3.1 – Security of Passengers & Cabin Baggage Page 3 of 16 0
Page 8 of 16 0

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Page 9 of 16 0
Page 10 of 16 0
Page 11 of 16 0
Page 12 of 16 0
Page 13 of 16 2
Page 14 of 16 2
Page 15 of 16 0
Page 16 of 16 0
Part 6 – Incident Reporting
Page 1 of 2 0
Page 2 of 2 0
Part 7 – Quality Assurance System
Page 1 of 1 0
Appendices
Page 1 of 1 0

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DISTRIBUTION LIST
(Holders of this Document)
This distribution list only reflects senior managers, all applicable authorities and third party clients and/or service
providers
Distribution control of all publications and operational documentation is controlled by the AVSYS computerized
Library system in the Technical Library***
FOR A COMPLETE LIST PLEASE REFER TO THE “LOCATION OF ITEMS IN PUBLICATION”

– TO BE PROVIDED BY THE LIBRARY UPON REQUEST
Copy No Holder Publication Form

1 Library (Master Copy) Hard Copy
Refer ITM List Manager Quality Assurance Hard Copy
Refer ITM List Chief Safety Manager Hard Copy
Refer ITM List WFP Representative Digital
Base Stations
All NAC Operations, Maintenance and Training facilities Part 121,
Refer ITM List ASQS
127, 135, 138, 141 and 145

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ALPHABETICAL INDEX
Title Pages Part
A
Appropriate Authority for the State of Registration Page 1 of 1 Part 1.2
C
CEO Statement on NAC Security Policy / Commitment Page 1 of 3 Part 2
Core Elements for Our Security Approach Page 1 of 3 Part 2
Control of Movement of Passenger Page 2 of 4 Part 3.1
Control of Access to Aircraft Page 4 of 4 Part 3.4
Contingency Planning Page 1 of 15 Part 5
Classification of Threats Page 1 of 15 Part 5
Crises Management Page 3 of 15 Part 5
D
Distribution of the Manual Page 1 of 2 Part 2.3
Description of Procedures Page 1 of 2 Part 3.3
I
International Obligations and Organizations Page 1 of 4 Part 1.1
International Conventions Related to Aviation Security Page 2 of 4 Part 1.1
I
ICAO Regulations Page 4 of 4 Part 1.1

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Incident Reporting Page 1 of 1 Part 6
M
Measures for Special Category Passenger Page 2 of 3 Part 3.1
Measures for Passenger and Bag Reconciliation Page 1 of 2 Part 3.3
Minimum Requirements of an Agent or Shipper Page 2 of 13 Part 3.5
Minimum Requirements for the Handling and Acceptance of Cargo Page 3 of 13 Part 3.5
N
National Obligation and Responsibilities Part 1 of 1 Part 1.2
NAC Security Policy and Organization Page1 of 3 Part 2
NAC Security Structure Page 1 of 1 Part 2.2
NAC Procedure for Acts of Unlawful Interferences Page 5 of 15 Part 5
P
Policy for Unruly Passengers Page 3 of 4 Part 3.1
Passenger Identification Check Page1 of 3 Part 3.2
Procedures for Carriage of Firearms and Weapons Page 2 of 3 Part 3.2
Q
Quality Assurance System Page 1 of 17 Part 7
R
Roles and Responsibilities for Aviation Security Page 1 of 2 Part 2.1
S
Structure and Roles of ICAO,ECAC and IATA Page 1 of 4 Part 1.1
Security of Passengers and Cabin Baggage Page 1 of 4 Part 3.1

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Security of Checked Baggage Page 1 of 3 Part 3.2

Security of Aircraft Page 1 of 4 Part 3.4
Security of the Flight Crew Compartment Page 2 of 4 Part 3.4
Security of Cargo, Courier, Express Parcels and Mail Page 1 of 13 Part 3.5
T
Training of Staff Page 1 of 1 Part 4

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DEFINITIONS
Term Definition
Access Control Means the security procedure applied to ensure that only authorised persons authorised
vehicles and authorised items carried by such persons or transported in such vehicles
are allowed access into the premises, area or zone being controlled.
Account Customer Is a consignor who is:
a) In possession of an established billing or credit account; and

b) Who has previously shipped cargo with the known agent or aircraft operator; and
c) Whose business status the regulated agent or aircraft operator within a given time
frame has verified.
NOTE: For the purpose of Aviation Security, the customer or consignor is considered to
be the originator of the goods, the place where the goods are prepared for carriage as,
and/or become identifiable as, airfreight. By definition therefore, an agent acting purely
as freight forwarder cannot be considered to be an account customer.
The movement area of an airport other than the runway and taxiways, adjacent terrain
Airside
and buildings or portions thereof, access to which is controlled.
A defined area, on a land aerodrome, intended to accommodate aircraft for the purpose
Apron
of loading or unloading passengers, mail or cargo, fuelling, parking or maintenance.
An agent, freight forwarder or any other entity who conducts business with an operator
Approved Agent and provides security controls that are accepted or required by the appropriate authority
in respect of cargo, courier and express parcels and mail.
“Authority” means the South African Civil Aviation Authority contemplated in section 2: (xi)
Authority
of the South African Aviation Bill.
“Authorised Officer” means an officer designated in terms of section 5(4)(a) of the

Authorised Officer
Aviation Offences Act 1972.
Authorised Person means any person appointed in writing by the Authority as an

Authorised Person authorised person for the purpose of this Act, Act No.10 of 1972, and Civil Aviation
Offences Act.

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Any property, other than airline stores, accompanied baggage or hand baggage carried
Cargo onboard an aircraft from or to a base of operation to domestic or international
destinations.
All the ground space and facilities provided for the handling of cargo. It includes aprons,
Cargo Area
cargo buildings and warehouses, vehicle parks and roads associated therewith.
A building through which cargo passes between air and ground transport and in which
Cargo Building processing facilities are located, or in which cargo is stored pending transfer to air or
ground transport.
A consignment of multi-packages which has been originated by more than one person
Consolidated Cargo each of whom has made an agreement for carriage by air with another person other than
a scheduled air carrier.
Is defined as a document signed by a person nominated by a known consignor or

Consignment Security
known agent certifying that the consignment(s) to which the document refers is known
Declaration
cargo that has:
a) Been secured in accordance with ICAO Standard 4.3.8. (Annex 17)

Been received in a secure condition and has been protected from unauthorised
b)
access since being taken into companies custody.
Diplomatic Bags An item referred to under Article 27(3) of the Vienna Convention on Diplomatic relations.
In terms of Section 1 of ACT number 10 of 1972 “Harmful Articles”, firearms are defined
as follows and include: firearms, gas pistols, ammunition, explosive and/or any other
article which is primarily a weapon of attack or defence in reference to persons, or an
Firearms instrument by means of which property may be damaged or destroyed e.g. axes, panga’s,
tomahawks, ice picks, bows and arrows, spear guns, assegai, knobkerrie, daggers,
hunting knives, flick knives, sabres, swords and rapiers, or any other article which
although harmless, may resemble any article referred to above.
Cargo received either directly from an account customer or from an account

Freighter Class Know
customer via a known agent who, for carriage on a cargo only aircraft, may be
Cargo
regarded as known cargo.
Known Consignor Is the originator of property for transportation by air for their own account and who has
established business with a regulated agent or an airline on the basis of agreed criteria.

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A consignment from a known consignor or a known agent to which the appropriate

Known Cargo security controls has been applied, or a consignment of unknown cargo, which has
subsequently been, subjected to appropriate security controls.
Landside That area of an airport and buildings to which the non-travelling public has free access.
Means a person, organisation or enterprise engaged in or offering to engage in an aircraft

Operator
operation.
A remote area designated on an aerodrome for the purpose of parking of an aircraft not
Remote Parking Area in close proximity of the apron normally used for the purpose of boarding/disembarking
of passengers and loading/unloading of cargo.
The application of technical to other means which are intended to detect weapons,
Screening explosives or other dangerous goods or devices which may be used to commit an act of
unlawful interference.
A means by which to prevent the introduction of weapons, explosives or articles likely to

Security Controls
be utilised to commit an act of unlawful interference can be prevented.
A combination of measures, human resources and material resources intended to

Security
safeguard Civil Aviation against acts of unlawful interference.
Security equipment includes any apparatus which can detect weapons, explosives,
Security Equipment dangerous articles which assists in preventing their unauthorised introduction into sterile
areas or onboard an aircraft.
A systematic examination of persons, baggage and cargo using detection equipment and
Security Screening procedures to prevent the unauthorised introduction of prohibited/harmful articles into
sterile areas or onboard an aircraft.
Approved measures adopted to safeguard international civil aviation against acts of

Security Programme
Sterile Area Is an area to which access is controlled by means of inspection of persons and property.
Unaccompanied Baggage that is transported as cargo and which may or may not be carried on the same
Baggage aircraft with the person to whom it belongs.

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Any cargo that cannot be classified as known cargo or freighter class known cargo as
Unknown Cargo
defined above shall be classified as unknown cargo.

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Security Manual of Procedures Part 1.1
International
(SMP) Obligations
INTERNATIONAL OBLIGATIONS AND ORGANIZATIONS
1. STRUCTURE AND ROLES OF ICAO, ECAC AND IATA
1.1. International Civil Aviation Organization (ICAO)
The International Civil Aviation Organization (ICAO) is a specialized agency of the United Nations and came into
being in 1947, following the entry into force of the Convention on International Civil Aviation 1944 (Chicago
Convention). Article 44 of the Chicago Convention assigns the functions of ICAO.
The constitution of ICAO is the Convention on International Civil Aviation, drawn up by a conference in Chicago
in November and December 1944, and to which each ICAO Contracting State is a party. According to the terms
of the Convention, the Organization is made up of an Assembly, a Council of limited membership with various
subordinate bodies and a Secretariat. The chief officers are the President of the Council and the Secretary
General.
The Assembly, composed of representatives from all Contracting States, is the sovereign body of ICAO. It
meets every three years, reviewing in detail the work of the Organization and setting policy for the coming years.
It also votes a triennial budget.
The Council, the governing body which is elected by the Assembly for a three-year term, is composed of 36
States. The Assembly chooses the Council Member States under three headings: States of chief importance in
air transport, States which make the largest contribution to the provision of facilities for air navigation, and States
whose designation will ensure that all major areas of the world are represented. As the governing body, the
Council gives continuing direction to the work of ICAO. It is in the Council that Standards and Recommended
Practices are adopted and incorporated as Annexes to the Convention on International Civil Aviation. The
Council is assisted by the Air Navigation Commission (technical matters), the Air Transport Committee
(economic matters), and the Committee on Joint Support of Air Navigation Services and the Finance Committee.
The Secretariat, headed by a Secretary General, is divided into five main divisions: the Air Navigation Bureau,
the Air Transport Bureau, the Technical Co-operation Bureau, the Legal Bureau, and the Bureau of
Administration and Services. In order that the work of the Secretariat shall reflect a truly international approach,
professional personnel are recruited on a broad geographical basis.
ICAO works in close co-operation with other members of the United Nations family such as the World
Meteorological Organization, the International Telecommunication Union, the Universal Postal Union, the World
Health Organization and the International Maritime Organization. Non-governmental organizations which also
participate in ICAO's work include the International Air Transport Association, the Airports Council International,
the International Federation of Air Line Pilots' Associations, and the International Council of Aircraft Owner and
Pilot Associations.
In 1989 the ICAO Council approved the establishment of a Mechanism for financial, technical and material
assistance to States with regard to aviation security (the Mechanism). The overall objectives of the Mechanism is
to assist States in achieving compliance with the Standards and Recommended Practices (SARPs) of Annex 17,
aimed at preventing acts of unlawful interference against civil aviation.
1.2. European Civil Aviation Conference (ECAC)
Founded in 1955 as an intergovernmental organisation, the European Civil Aviation Conference seeks to
harmonise civil aviation policies and practices amongst its Member States and, at the same time, promote
understanding on policy matters between its Member States and other parts of the world. ECAC’s mission is -
Promotion of the continued development of a safe, efficient and sustainable European air transport system. In so
doing, ECAC seeks to:
1.2.1. Harmonize civil aviation policies and practises amongst its 44 Member States; and
Revision Number: 0 Revision Date: 2010-06-06 Page 1 of 4

International
(SMP) Obligations
1.2.2. Promote understanding on policy matters between its Member States and other parts of the world.
ECAC’s long-established expertise in aviation matters, pan-European membership and close liaison with the
International Civil Aviation Organization enable it to serve as a unique European forum for discussion of every
major civil aviation topic. It enjoys active co-operation with its sister organisations through Memoranda of
Understanding and with the European Commission, EUROCONTROL, the Joint Aviation Authorities Training
Office and the European Aviation Security Training Institute.
It has particularly valuable links with industry and organisations representing all parts of the air transport
industry. Pragmatic and co-operative arrangements are in place for ECAC’s engagement with other international
organisations. For subjects on whom work is led elsewhere, ECAC's added value lies in being able to coordinate
and integrate views on a wider pan-European basis. ECAC's main activities are shown in the menu above, and
are detailed elsewhere on this Web site.
ECAC works closely and cooperatively with other regional organisations and individual Contracting States of
ICAO, including the United States, on a range of civil aviation issues of common interest, including training
activities in the security, safety and environmental fields.
1.3. International Air Transport Association (IATA)
IATA (International Air Transport Association) was founded in Havana, Cuba, in April 1945. It is the prime vehicle
for inter-airline cooperation in promoting safe, reliable, secure and economical air services - for the benefit of the
world's consumers. The international scheduled air transport industry is now more than 100 times larger than it
was in 1945. Few industries can match the dynamism of that growth, which would have been much less
spectacular without the standards, practices and procedures developed within IATA.
At its founding, IATA had 57 members from 31 nations, mostly in Europe and North America. Today it has some
230 members from 140 nations in every part of the globe-representing 93 % of the worldwide scheduled
international traffic.
The modern IATA is the successor to the International Air Traffic Association founded in The Hague in 1919 - the
year of the world’s first international scheduled services.
Following a worldwide wave of aircraft seizures in the late sixties, IATA began to address the security interests of
the airline Industry. It was charged with recommending industry policies, devising procedures to guard against
aviation terrorism and criminal groups, and generally to work to protect airline customers, personnel and
property.
The IATA Security Management contributes industry experience to governments when national and international
security standards are created and implemented.
2. INTERNATIONAL CONVENTIONS RELATED TO AVIATION SECURITY
2.1. The Tokyo Convention
The Tokyo Convention of 1963 was introduced to Civil Aviation to ratify jurisdiction over what is often referred to
as “Crime in the Air”. It assigns, by way of extended jurisdiction, the legal right of a State to apprehend, detain
and punish offenders who commit crime in flight. This right should be seen in the same context as if the crime
was committed on the streets of the cities in the State of Registration of the aircraft.
The convention also clarifies and justifies the actions of the Captain in Command of a commercial flight to
suppress the actions of passengers committing penal offences or actions that may otherwise jeopardize good
order and discipline onboard. The Captain has powers of arrest and can delegate those powers to members of
his crew and to passengers on the flight.

International
(SMP) Obligations
2.2. The Hague Convention
The Hague Convention of 1970 was introduced to civil aviation creating uniform legislation to suppress instances
of unlawful interference and prosecute persons involved in the unlawful seizure of international commercial
flights. At the time of the introduction of the Convention in December 1970, there had been a number of
instances of hijacking of commercial flights where lives were lost and aircraft and property damaged.
The various articles of the Convention require Contracting States to introduce appropriate measures for the
punishment of offenders. It does not prescribe the penalties that should be attached to the various offences.
2.3. The Montreal Convention
The Montreal Convention of 1971 was introduced to civil aviation with the intent to create uniformed legislation to
suppress instances of bombing and the threatened bombing of commercial aircraft. The Convention specifically
deals with incidents that take place on an aircraft while “in flight” and while “in service”.
The Convention is broad in its jurisdictional coverage of offences:
2.3.1. An aircraft is considered to be “in flight” from the moment when all its external doors are closed following
embarkation until the moment when such doors are opened for disembarkation. In the case of a false
landing, the flight is deemed to continue until the competent authorities take responsibility for the aircraft
and for the persons and property on-board.
2.3.2. An aircraft is considered to be “in service” from the commencement of the pre-flight preparation by
ground personnel and / or crew and for a period of twenty-four hours after landing. The Convention
covers the covert planting of an explosive device and the sabotage of aircraft before departure and after
arrival, not covered in previous conventions.
2.4. The Montreal Protocol
The Montreal Protocol of 1988 was introduced to civil aviation to create uniform legislation in the suppression of
terrorist attacks on people at airports. Leading up to the introduction of this Protocol, a considerable number of
people on airports were killed and injured. Although the law of sovereign states covered such incidents, ICAO
considered that there should be a global approach to dealing with such matters.
The Protocol adds to and amends articles to the Montreal Convention. The Montreal Convention and its Protocol
should be read as one single instrument, and as one single package together with Tokyo and The Hague
Conventions.
2.5. Convention on the Marking of Explosives
This Convention was adopted by a Diplomatic Conference held in Montreal in 1991 and is aimed at contributing
to the prevention of unlawful acts involving the use of plastic explosives by obliging parties to adopt appropriate
measures to ensure that such explosives are marked so as to facilitate their detection.
Each Party is obliged to take necessary and effective measures to prohibit and prevent the manufacture in its
territory of unmarked plastic explosives; there is likewise an obligation, with a limited exception, for each Party to
take necessary and effective measures to prohibit and prevent the movement into or out of its territory of
unmarked plastic explosives.
There are provisions concerning control over the possession and transfer of possession of such explosives, as
well as their destruction or consumption within certain specified time limits (these differ according to whether or
not they are held by authorities of a State Party performing military or police functions). A Technical Annex to the
Convention describes the explosives to be covered, the detection agents to be used and their manner of
introduction into the explosives.

International
(SMP) Obligations
The Convention creates an International Explosives Technical Commission (IETC) whose function is to evaluate
technical developments relating to the manufacture, marking and detection of plastic explosives and to make
recommendations for amendments to the Annex.
It should be highlighted that only plastic sheet explosives are targeted by this Convention, which is probably one
of its main weaknesses. In addition, the original technical annex has been updated by the IETC with the deletion
of one of the marking agents, and modification of concentration of others in order to make them more detectable.
3. ICAO ANNEX 17 AND ECAC DOC.30
3.1. ICAO Annex 17 to the Chicago Convention
The Chicago Convention has, through the Assembly and Council of ICAO, legitimately, and according to
customary international law, created a regulatory framework through its Annexes, to legally implement its
policies. In support of this statement, Article 54 (l) of the Convention makes provision for the publication of
various annexes of standards and recommended practices that give rise to Annex 17.
Article 54. (l) The Council shall adopt, in accordance with the provision of Chapter VI of this Convention,
international standards and recommended practices; for convenience, designate them as Annexes to this
Convention and notify all contracting States of the action taken.
On the 22 March 1974, Annex 17 to the Convention was adopted by the Security Council setting out standards
and recommended practices to be ratified into law by Member States. Annex 17 is amended from time to time by
ICAO.
Although Annex 17 is the main ICAO Annex concerning security, there are references in other Annexes and
these are detailed in the Attachment to Annex 17.

National Obligations
(SMP)
NATIONAL OBLIGATIONS AND RESPONSIBILITIES
1. APPROPRIATE AUTHORITY FOR THE STATE OF REGISTRATION
This Manual of Procedures outlines the Security Measures that NAC undertakes to implement and apply
in order to meet the requirements of the Civil Aviation Authority (CAA) as defined in section 1 of Civil Aviation Authority
Act No. 40 of 1998.
The National Aviation Security Plan is currently in the approval phase with the local government. The NAC
Security Manual will be amended with the necessary changes, once the NASP is approved,

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NAC SECURITY POLICY AND ORGANIZATION
1. CEO STATEMENT ON NAC SECURITY POLICY / COMMITMENT
1.1. Core Values
1.1.1. Among Our Core Values, We Will Include:
A. Safety, Security and the environment
B. Ethical behaviour
C. Valuing people
D. Just Security Culture
1.2. Fundamental Beliefs
1.2.1. Our Fundamental Security Beliefs are:
A. Security is a core business and personal value
B. Security is a source of our competitive advantage
We will strengthen our business by making security excellence an integral part of all flight and
C.
ground activities
D. We believe that all threats and incidents are preventable
E. All levels of line management are accountable for our security performance, starting with the Chief
Executive Officer (CEO) / Managing Director
F. We will not hold personnel responsible for non-intentional security transgressions report voluntarily
2. CORE ELEMENTS FOR OUR SECURITY APPROACH
2.1. The Five Core Elements of Our Security Approach Include:
2.1.1. Top Management Commitment
A. Security excellence will be a component of our mission
B. Senior leaders will hold line management and all employees accountable for security performance
C. Senior leaders and line management will demonstrate their continual commitment to security

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2.1.2. Responsibility & Accountability of All Employees
A. Security performance will be an important part of our management / employee evaluation system
B. We will recognise and reward flight and ground security performance
Before any work is done, we will make everyone aware of the security rules and processes as well
C.
as their personal responsibility to observe them
2.1.3. Clearly Communicated Expectations of Zero Incidents
We will have a formal written security goal, and we will ensure everyone understands and accepts
A.
that goal
We will have a communications and motivation system in place to keep our people focused on the
B.
security goal
2.1.4. Auditing & Measuring for Improvement
Management will ensure regular conduct security audits are conducted and that everyone will
A.
participate in the process
We will focus our audits on the behaviours of people as well as on the conditions of the operating
B.
area process
We will establish both leading and trailing performance indicators to help us evaluate our level of
C.
security
2.1.5. Responsibility of All Employees
A. Each one of us will be expected to accept responsibility and accountability for our behaviour
Each one of us will have an opportunity to participate in developing security standards and
B.
procedures
We will openly communicate information about security incidents and will share the lessons with
C.
others
D. Each of us will be concerned for the safety of others in our organisation
2.1.6. The Objectives of the Security Process
A. ALL levels of management will be clearly committed to security
B. We will have clear employee security metrics, with clear accountability
C. We will have open security communication
D. We will involve everyone in the decision process

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We will provide the necessary training to build and maintain meaningful ground and flight safety
E.
and security leadership skills
F. The security of our employees, customers and suppliers will be a NAC strategic issue

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Roles &
(SMP) Responsibilities
ROLES AND RESPONSIBILITIES FOR AVIATION SECURITY
1. ROLES AND RESPONSIBILITIES FOR AVIATION SECURITY IN NAC
1.1. The Manager AVSEC, in order to be able to comply with the procedures as approved will have direct access to
all levels of Management on security related matters within NAC.
1.2. The NAC Security Department, through the Manager Security as the officer designated, has overall
responsibility for all of the security matters of NAC as an International Aviation Company, inclusive of the
following aspects:
1.2.1. The development and implementation of an overall security policy and standards for the acceptance and
promulgation by the CEO;
1.2.2. The development and implementation of security standards and practices to provide Line Management
the necessary guidelines and controls to protect the operational network and establishments;
1.2.3. To provide specialist and professional advice to staff on all matters pertaining to the security of NACs
operation and operational network;
1.2.4. Monitoring the application of security audits regarding all security aspects to ensure that the security
standards as established and implemented are complied with and maintained;
1.2.5. Approval of any amendments to the security program where required;
1.2.6. The implementation of an effective reporting system regarding any deviations / non-conformance to the
procedures as established, also informing any alliance partner(s) of any deviations / non-compliance
where applicable;
1.2.7. Effective access control program to NAC facilities, property and aircraft;
1.2.8. Investigation of theft and pilferage;
1.2.9. Investigation of fraud; and
1.2.10. Acceptance of Contracted Security Services procedures and standards.
2. RESPONSIBILITIES OF THE MANAGER: AVIATION SECURITY
2.1. The Tasks and Responsibilities of the AVSEC Manager are the Following:
2.1.1. Establish and maintain an effective Security Management (SEMS) System
2.1.2. Be the central point of contact with the SACAA Security division for NAC
2.1.3. Conduct Threat and Risk Assessments on recognised security risks
2.1.4. Monitoring of preventative measures and aviation security trends
2.1.5. Liaising with the heads of all departments company-wide on Aviation Security matters

Roles &
(SMP) Responsibilities
2.1.6. Be a permanent member in the Safety and Quality Assurance Review (SQAR) committee.
Maintaining an open liaison with customer security departments, government regulatory bodies and
2.1.7.
other aviation security organisations world-wide
2.1.8. Carrying out security audits and inspections, including base audits.
2.1.9. Maintaining familiarity with all aspects of the NAC activities and its personnel
2.1.10. Ensure that an effective security audit schedule is maintained and implemented
2.1.11. Ensure that corrective action on audit findings and implemented on a timely basis
2.1.12. Developing, implementing and maintaining the NAC Security Programme
2.1.13. Developing of Security Training Programme and ensuring that all staff is trained in accordance
2.1.14. Monitor the issue of employee/crew cards and the access control for NAC facilities and aircrafts.

Security Structure
(SMP)
NAC SECURITY STRUCTURE
Manager Human
Resources
Finance Personnel
Executive
Director
Finance &
Human
Resources Logistics
Executive
Director Hangar
Maintenance
Contracts
Executive
Director
Operations
Quality
Assurance
Maintenance
Planning
Chief Manager Aviation

Executive Security
Officer
Manager Charters
Access and
Facility
Security
Manager Quality
Assurance
Manager Operations
Chief Safety
Officer
Chief Pilot
Revision Number: 0 Revision Date : 2012-06-06 Page 1 of 1

Distribution
(SMP)
DISTRIBUTION OF THE MANUAL
1. GENERAL
This Security Manual of Procedures is the property of NAC is regarded confidential. Third Party organisations listed
on the distribution list and their respective personnel therefore must exercise good care regarding the general use of
this manual by the personnel concerned.
2. AMENDMENT AND REVISION
2.1. The executive charged with the responsibility for the control of the contents of this Security Manual is SQAR
Committee. NAC Library is responsible for the issuance and insertion of amendments and revisions. This
responsibility also extends to the issuance of individual volumes and for ensuring that appropriate amendments
are dispatched to the holders of the volumes.
2.2. To ensure adequate control of the volumes and their amendments, each volume is numbered individually.
Complete records must be kept of the disposition of each volume of the security manual in the NAC Library.
Records must also be kept of the individuals who are holders of all, or part, of this Security Manual. The Security
Manual is available in sufficient quantities to allow copies to be issued to individuals for study and reference
purposes.
2.3. Amendments to this Security Manual must be produced as new or replacement pages. Handwritten
amendments to the Security manual are generally not acceptable, but will be permitted in situations requiring
immediate amendment or revision in the interests of aviation security but must be approved by the SQAR
committee. The new or replacement pages include a page identification number and a date of issue. A letter or
covering sheet must identify the reason for the amendment and provide a checklist of the amendment to be
made. This is particularly necessary when an amendment is made to any safety-related information. Instructions
should be included for inserting the amendment in the appropriate chapter and for recording insertion of the
amendment. The signature of the executive approving the amendment must also appear.
NOTE: A revision to the List of Effective Pages must be included with any amendment to this
Security Manual.
2.4. Amendments, revisions and additions to the Security manual must be approved by the executive responsible for
this Manual. In some cases, this will consist of ensuring that such changes issued by the originator are correct
and appropriate to the Security manual. In most cases, the amendment will be issued through normal channels
to all holders of the Security manual. In other cases, because of the urgency of the information contained in the
amendment it will be necessary to issue a notice, or annotated change, to the flight crew and to other concerned
operational personnel. This notice, or annotated change, should be replaced by an amendment to this Manual
as soon as possible. In revising or altering the contents of this Security Manual, NAC is aware that SACAA is
required to approve the contents of this Security Manual. It is therefore necessary that the amendments be
approved by SACAA.
2.5. Recipients of Security Manuals should be encouraged to make comments on their contents. In particular, when
errors in operational information are discovered, reports should be made immediately to the executive charged
with control of this Security Manual. Users also should be encouraged to comment on the general presentation
of information in this Manual and to suggest other subjects that should be addressed.
3. COMPANY SPECIFIC REQUIREMENTS
3.1. Introduction
3.1.1. This NAC Security Manual is a comprehensive document encompassing each and every facet of NAC
various operations.

Distribution
(SMP)
3.1.2. All NAC aircraft will be operated in the manner prescribed in this Security Manual and all limitations and
instructions thus prescribed will be complied with.
3.1.3. NAC employees are individually responsible for maintaining full knowledge of the contents of the NAC
Security Manual as applicable to their various functions and responsibilities. In addition, all aircrew and
operational personnel will complete a written exam with reference to the contents of this document upon
commencement of service and there after annually.
3.2. Number of Copies
3.2.1. Two master copies will be produced in typed (original) format and be submitted to SACAA for formal
approval. Upon approval, one copy will be retained by SACAA and the other will be returned to NAC.
3.2.2. NAC's copy will be maintained in an up-to date manner and be made readily available at the designated
bases of operations.
3.3. Mandatory Distribution
3.3.1. NAC will prepare and keep current a manual, for flight crew, ground personnel and management
personnel, which will be complied with and used as guidance in the execution of their duties.
3.3.2. NAC will ensure that this directive will:
A. Be made available to every employee by means of easily accessible copies of this Security
Manuals.
B. Ensure that all copies of this Security Manual are kept up to date.
C. Ensure that on each flight every member of the crew has access to a copy of every part of this
Security Manual which is relevant to his / her duties pertaining to the flight.

Security of
(SMP) Passengers
SECURITY OF PASSENGERS AND CABIN BAGGAGE
1. PURPOSE OF SCREENING AND SEARCHING
1.1. ICAO Annex 17, Standard 4.4.1 Requires that:
4.4.1“Each Contracting State shall establish measures to ensure that originating passengers of commercial air
transport and their cabin baggage are screened prior to boarding an aircraft departing from a security restricted
area”.
1.2. The screening of all passengers and their cabin baggage is recognized as an essential element in the fabric of
safeguarding measures advocated by ICAO.
1.3. The basic rule is that all non-exempt passengers and all of their cabin baggage must undergo screening before
being permitted to have access to an aircraft or sterile area.
1.4. These procedures will need to be applied to all NAC international flights and if required by local regulation to
domestic flights which connect with them. The experience of some States is that the same procedures must be
applied to all domestic flights. The latter is for determination by the appropriate authority for security based on
assessment of the prevailing threat.
1.5. Screening of passengers and cabin baggage may be carried out by the use of one or a combination of metal
detectors, x- ray and explosive trace detection equipment by manual search. In the interests of facilitation,
screening devices should be used as a matter of course.
1.6. The manual search of persons and cabin baggage can be effective, provided that there is ample time and the
procedures are conducted by well-trained and skilled personnel. The use of metal detectors, X-ray and explosive
trace detection equipment will significantly enhance the effectiveness of processing and facilitate passenger
flow.
2. PROCEDURES FOR SCREENING AND HAND-SEARCHING OF PASSENGERS
Screening and hand searching of passengers will be conducted in accordance with the airport security manual of
procedures and the international laid down regulations. Hand searches should be performed by a security staff
member with the same gender as the passenger and privacy must be assured. A staff member of the company with
rd
the same gender as the passenger must be present as a 3 party with hand searches of NAC passengers.
NO PASSENGER will be allowed to board a NAC aircraft without being subjected to the required or laid down
screening regulations.
3. LIST OF PERSONS EXEMPTED FROM SCREENING AND SEARCHING
3.1. As mentioned in the Vienna Convention, the State Government may extend specific exemptions from the
inspection / screening process to visiting Heads of State and Royalty. The exemption is based upon the fact that
both the person(s) and their baggage are afforded such a high degree of security by escorting Police and other
services that the risk of a weapon and/or an explosive device being introduced into baggage or on board by this
means is negated.
3.2. Prior notification of the travel arrangements of such person(s) is to be provided in order that the Police and
security services may make the necessary arrangements. Such arrangements will include their escort through
terminal security areas.
3.3. The Department of Internal Affairs and the Police should be in charge of departure and arrival formalities and
security of the important persons.

Security of
(SMP) Passengers
3.4. Any person required by the NASP to be exempted from screening and searching upon time of implementation.
4. SCREENING AND SEARCHING OF CABIN BAGGAGE
4.1. All passengers and their baggage must be security checked / screened before boarding a NAC owned or
operated aircraft. Any passenger who refuses to be subjected to security screening shall not be permitted to
board the aircraft.
4.2. No hand baggage or any article may be transported onboard any NAC owned or operated aircraft if the
accompanying passenger refuse to allow such baggage or articles to be security screened.
4.3. NAC employees must only accept baggage for transportation by NAC, its authorised agent or representative in
accordance with the regulations applicable to baggage as contained in the appropriate manuals of procedures.
4.4. Baggage must only be accepted from a passenger who holds a valid ticket for travel on a specific flight /
particular destination for which the baggage is presented.
4.5. Baggage accepted for transportation must remain in the control of NAC, its agent or representative until
delivered to the passenger after arrival at the destination or to another carrier at the point of transfer.
4.6. Mishandled (Rush / Expedite) baggage may only be transported onboard NAC owned or operated aircraft when
subjected to the applicable security controls as established or the bona fides of such baggage has been
established.
4.7. Electronic & Battery operated items carried in cabin and hold baggage must have a more detailed inspections
applied if the owner of the items during questioning arouses suspicion.
5. TREATMENT OF SUSPECT PASSENGER OR CABIN BAGGAGE
As per airport security manual of procedures
6. CONTROL OF MOVEMENT OF PASSENGERS
6.1. Once a passenger and hand baggage and / or articles carried by the passenger have been screened,
passengers must then enter the sterile area in order to prevent contact with unscreened persons.
6.2. Passengers should not normally be permitted to leave the sterile area after having entered the area after
security screening. Passengers who leave the sterile area for acceptable reasons must however again be
subjected to a security screening process when re-entering the sterile area.
6.3. Any vehicle used for the transportation of passengers subjected to a security screening process from the
terminal building to a parked aircraft must be secured by means of random security inspections.
7. MEASURES FOR SPECIAL CATEGORY PASSENGERS
7.1. VIP Passengers
7.1.1. Security Policy
A. Designated VIP Passengers are to be processed via the appropriate protocol channels.

Security of
(SMP) Passengers
7.1.2. VIP Security Standards
A. Heads of State and other designated VIP’s their accompanying spouses and entourage including
their carry-on baggage may be exempted from security screening.
B. VIP Passengers must be escorted to the aircraft via the secure routes and channels provided and
approved by the appropriate authorities.
C. Local legislation may prescribe the applicable security procedures for VIP Passengers.
D. VIP’s not utilising the official protocol facilities will be subjected to the normal security screening
procedures.
7.2. Carriage of Persons in Custody
A. Deportees / Persons in custody may only be accepted for travel on NAC aircraft upon completion
and confirmation of the appropriate consultations and notifications.
7.2.2. Security Standards
A. Whenever a deportee / person in custody is accepted for travel onboard NAC owned or operated
aircraft, the pilot in command must be notified.
B. Before the acceptance for travel of a deportee / person in custody, the Manager Security must be
consulted as to the level of security to be applied.
C. Any escort required to accompany the deportee / person in custody must be qualified for the task,
subject to the approval of the Manager Security
D. Prior to travel on any NAC aircraft to the destination, the appropriate authorities at the destination
airport must be notified of the arrival of any deportees / persons in custody.
E. The maximum number of deportees or persons in custody accompanied by escorts and transported
onboard NAC aircraft must not exceed two.
F. Deportees and persons in custody must be security screened prior to boarding.
G. Travel documents of deportees or persons in custody, not under escort, must be handed to the
Onboard Service Manager / Senior Cabin Controller.
H. Liquor must under no circumstances be served to escorts, deportees or persons in custody while
onboard any NAC aircraft.
8. POLICY FOR UNRULY PASSENGERS
8.1. Disruptive / Intoxicated Passengers
Disruptive / Intoxicated persons may be denied travel or the provision of other services as provided by

Security of
(SMP) Passengers
NAC.
A. Persons presenting themselves for travel and who are likely in constituting an annoyance or
potential danger to the NAC operation, personnel and/or other passengers must be referred to the
Manager Operations or Senior Duty Officer who:
(a) May refuse such a person from travelling, or
(b) May confer with the pilot in command of the aircraft to decide whether to accept or refuse the
person for flight.
B. Accepted baggage of such passengers who have been refused carriage must be off loaded before
the aircraft is permitted for flight.
C. Should a disruptive and / or intoxicated passenger be identified during flight, the captain must be
notified immediately and further bar service in respect of the particular passenger must cease.
8.2. Passenger Restraining Equipment
All NAC owned and/or operated aircraft must be equipped with approved passenger retraining equipment
A. Containers containing the restraining equipment as required must be sealed and accessible only to
the flight / cabin crew.
B. Seals must be inspected for tampering during each pre-flight check.
C. The restraining equipment is for use of the pilot in command to the powers vested in him / her by
virtue the Civil Aviation Offences Act.

Security of Checked
(SMP) Baggage
SECURITY OF CHECKED BAGGAGE
1. PURPOSE OF SECURITY MEASURES
SEC 3.6.1 If the Operator conducts international passenger flights, the Operator shall have a process to ensure
originating hold baggage is subjected to screening prior to being loaded into an aircraft for an international passenger
flight. (GM)
SEC 3.6.2 If the Operator conducts passenger flights, the Operator should have a process to ensure originating hold
baggage is subjected to screening prior to being loaded into an aircraft for a domestic passenger flight.
SEC 3.6.3 If the Operator conducts passenger flights, the Operator shall have a process to ensure hold baggage to be
transported on an international passenger flight is protected from unauthorized interference from the point it is
screened or accepted into the care of the Operator, whichever is earlier, until departure of the aircraft transporting the
baggage.
SEC 3.6.4 If the Operator conducts passenger flights, the Operator shall have a process to ensure procedures are in
place to prevent the transport of baggage of passengers that are not on board the aircraft for an international flight
unless such baggage is identified as unaccompanied and subjected to appropriate security control based on risk
assessment. (GM)
place to prevent items of hold baggage from being transported on an international passenger flight unless such items
have been:
1.1. Individually identified as accompanied or unaccompanied baggage;
1.2. Screened to the applicable standard and accepted for carriage on that flight by the Operator.
place to record hold baggage that has met criteria in accordance with SEC 3.6.6 and has been authorized by a person
appointed by the Operator for transport on an international passenger flight. (ICAO Annex 17, 4.5.5)
SEC 3.6.8 If the Operator conducts passenger flights, the Operator shall have a process to ensure secure storage
areas have been established where mishandled passenger baggage may be held until forwarded, claimed or disposed
of in accordance with local laws. (GM)
SEC 3.6.9 If the Operator conducts passenger flights, the Operator shall have a process to ensure consignments
checked in as baggage by courier services for transport on an international passenger flight are screened. (GM)
At many airports, screening and handling of hold baggage is a shared responsibility between various entities.
Determining who is responsible for which task in the screening process should be clarified.
2. PASSENGER IDENTIFICATION CHECKS
2.1. Passenger Check-In Security Standards
2.1.1. Passenger check-in is to be conducted only by NAC staff and where approved, by NAC Agents or
Representative in accordance with the applicable regulations as contained in the appropriate manuals of
procedures

Security of Checked
(SMP) Baggage
2.1.2. Passports or identity documents and travel documents (Air Tickets) of all passengers travelling onboard
any NAC aircraft must be examined at the time of check-in to ensure that the holder of the
documentation is in fact the passenger intended to travel. A passenger may only be accepted for
carriage by air to a destination for which he / she holds a valid ticket and provided he / she holds a valid
visa / travel document to that particular destination.
2.1.3. Passports and tickets may not be presented on behalf of other persons.
2.1.4. Group check-in is only permitted where the tour leader can identify each of the passengers by name and
identify the number of items of baggage at check-in. The tour leader must record the name of each
passenger and the number of items of baggage presented for check-in by the group. The tour leader
must present the NAC Duty Manager with a copy of the list compiled for verification, control and security
profiling purposes.
2.1.5. Procedures to identify and minimise the risk of an unwitting accomplice must be applied by means of the
use of at least one of the following procedures:
A. Screening of hold baggage
B. Passenger profiling and questioning them about the contents of their baggage making use of the
applicable notices
2.1.6. Embarking passengers must present a valid boarding pass for examination immediately prior to
boarding by the ground staff and again at the aircraft by the cabin crew.
2.1.7. Transit passengers must, where possible, remain onboard the aircraft at all transit stations at all times,
also complying with the relevant ground handling and fuelling safety procedures.
2.1.8. Off airport check-in of passengers is not permitted.
3. QUESTIONING OF PASSENGERS
4. PROCEDURES FOR ORIGINATING CHECKED BAGGAGE SCREENING AND HAND – SEARCHING
5. PROCEDURES FOR CARRIAGE OF FIREARMS AND WEAPONS
5.1. Security Policy
Firearms and / or harmful articles as defined by the appropriate legislation and regulations may not be conveyed
in the cabin or flight deck of any NAC owned or operated aircraft.
5.2. Security Standards
5.2.1. Passengers are required to declare firearms / harmful articles at the time of check-in to the Check-in
personnel.
5.2.2. Firearms declared at check-in must be handled in accordance with the appropriate regulations as
established.

Security of Checked
(SMP) Baggage
5.2.3. Unloaded firearms, weapons and ammunition accepted as cargo or checked baggage must be
transported inside a securely locked approved container as per the IATA regulations.
5.2.4. Firearms and harmful articles of a passenger handed over during a security check must be surrendered
to the appropriate authority, who must ensure that the item(s) are suitably labelled and placed in a
secure container and then handed to a designated NAC employee, agent or representative for deposit in
the dip locker of the aircraft.
5.2.5. Should a passenger surrender a firearm or harmful article whilst onboard an aircraft still on the ground
prior to take-off, the passenger must be requested to disembark. NAC personnel must escort the
passenger accompanied also by the authorities to a facility provided where the matter must be resolved
as per the above procedure.
5.2.6. Should a passenger surrender a firearm or harmful article during flight, then the Onboard Manager /
Senior Cabin Controller will take possession of the surrendered item and issue a receipt to the
passenger. Any marks or serial numbers of the surrendered item must be reflected on the receipt to
ensure identification when the surrendered item has to be returned to the passenger at the point of
arrival.
5.2.7. Under no circumstances must any attempt be made to remove the magazine or unload any weapon and
the crew must take every precaution in the handling of the firearm before handing it to the pilot in
command.
5.2.8. On domestic flights the Onboard Service Manager / Senior Cabin Controller must hand the surrendered
firearm or harmful article over to the passenger handling staff on arrival at the destination. The
passenger must be directed to the lost property office for the retrieval of the firearm / harmful article. A
suitable entry must also be made in the Flight Report and the matter reported to the appropriate
authorities who will handle with the passenger.
5.2.9. On international flights, the Onboard Service Manager / Senior Cabin Controller will hand the
surrendered firearm harmful article over to the passenger handling staff who in turn will hand it to the
appropriate authorities for them to handle with the passenger. An entry into the flight report must be
made.
5.2.10. The following procedures are also applicable to weapons carried by crewmembers, law enforcement
personnel, couriers and / or VIP’s.
A. No firearms and / or any harmful articles as defined by the appropriate legislation and regulations
may be carried inside the cabin of the aircraft or on the flight deck.
B. Unloaded firearms, weapons and ammunition accepted, as cargo must be packed in accordance
with the requirements as specified by the ICAO Technical Instructions Part 6.
5.3. Treatment of Suspect Bags

Measures for
(SMP) Passengers
MEASURES FOR PASSENGER AND BAG RECONCILIATION
1. PURPOSE OF MEASURES
1.1. The key element of compliance with ICAO Annex 17 Standard 4.5.3 is passenger/baggage (matching)
reconciliation.
4.5.3“Each Contracting State shall ensure that commercial air transport operators do not transport the baggage
of passengers who are not on board the aircraft unless that baggage is identified as unaccompanied and
subjected to additional screening.”
1.2. States need to introduce measures requiring Operators of international flights to:
1.2.1. Accept and transport checked baggage only if it is properly marked externally to permit identification with
the passengers to whom it belongs;
1.2.2. Confirm that the passenger to whom the baggage belongs travels on the intended flight;
1.2.3. Not permit the flight to depart with the baggage of a passenger who has failed to board or, in the case of
a transit passenger, who fails to re-board, unless the baggage is subjected to other security control
measures;
1.2.4. Ensure that checked baggage, prior to being loaded on the aircraft, will be held in an area of the airport to
which only authorized persons may have access.
2. DESCRIPTION OF PROCEDURES
2.1. Only Passengers and their baggage that have been recon ciliated and their baggage security checked and / or
screened by the appropriate authorities may board a NAC aircraft;
2.2. Hold Baggage may only be accepted for carriage by air from Bona Fide Passengers when the external
identification bearing the name of the passenger on the baggage confirms the name of the passenger as it
appears on the airline ticket; and
2.3. Any discrepancy regarding the above reconciliation and / or baggage of passengers who fails to board a NAC
aircraft must be searched, found, removed and / or offloaded from the aircraft.
2.4. Baggage accepted by NAC or its Handling Agent must be secure and no unauthorised access to this baggage is
permitted.
2.5. General Baggage Security
2.5.1. The aim of the NAC baggage security program is to minimise the risk of an explosive or incendiary device
being introduced into an aircraft by means of cabin & checked hold baggage.
2.5.2. NAC therefore as part of its security program has a reliable passenger / baggage reconciliation program
in respect of NAC departures.
2.5.3. All items accepted for check-in must bear the name of the passenger as it appears on the passenger
ticket.
2.5.4. Any discrepancies must be reported and the baggage involved must be removed from the aircraft loading
process.

Measures for
(SMP) Passengers
2.5.5. Passengers must report timeously in order for the reconciliation process to be effectively applied as per
the following standards.

NAC 171
(SMP) Part 3.4
SECURITY OF AIRCRAFT
1. PURPOSE OF SECURITY MEASURES
1.1. Security Policy
1.1.1. Aircraft not in service and / or parked unattended must at all times be secured by having all passenger
and cargo hold doors closed with no steps parked next to the aircraft.
1.1.2. Aircraft access doors and all essential cowlings must be sealed with proper security seals and the
following must be noted:
A. A proper pre-flight must be done to look for evidence of tampering with the security seals,
B. Should there be evidence of tampering, the entire Aircraft must be checked by the engineer and
the crew and should there be evidence of tampering with the aircraft, the relevant security at the
location of the aircraft must be notified as well as the client.
C. NAC Safety and Security Manager must be notified immediately and an Occurrence report must
be filed.
D. Once everything have been cleared and determined that the aircraft is safe, the flight may
continue.
1.1.3. Aircraft brought into service must be subjected to pre-flight inspection. The pre-flight will also be the
basis of an external security search. OPS-093 will be used as reference for the internal security search.
1.1.4. Only duly authorized personnel are permitted access to NAC Aircraft.
1.2.1. Security permits must be issued and controlled by a competent authority.
1.2.2. NAC employees, its authorized agent or representatives must be in possession of and display the
appropriate NAC access permits whilst in a NAC controlled restricted area.
1.2.3. Only authorized employees of NAC, its agent(s), representatives or other officials such as the police /
airport security, customs and immigration officials authorized to do so may be allowed to board an
aircraft owned and/or operated by NAC whilst in the process of being prepared for flight, during transit
periods or after arrival at a terminal building.
1.2.4. Aircraft unattended and not in service: -
A. Must be parked in a secure and well lit area;
B. Steps and air bridges must be removed and all access doors must be secured, and
C. Access doors must be sealed with a NAC tamper proof security seal,

NAC 171
(SMP) Part 3.4
D. Aircraft brought into service from an airline maintenance facility and / or parking area and / or
between operational sectors must be inspected to ensure that no unauthorized persons,
weapons and / or harmful articles are on board. A pre-flight inspection, which is also the basis of
an external security search, must be carried out. OPS-093 will be used as reference for the
internal security search.
E. An aircraft, if left unattended in such a manner that unauthorized access may have been gained
to the aircraft, must be subjected to a pre-flight check, which is also the basis of an external
security search, to ensure that no unauthorized persons, weapons and / or harmful articles have
been placed on board the aircraft. OPS-093 will be used as reference for the internal security
search.
F. Baggage, Cargo, Comat, Catering, Fuel or any other supplies / equipment may not be placed on
board an unattended aircraft.
2. SEARCH AND CHECKS OF AIRCRAFT
2.1. The internal search checklist, OPS-093 , as well as a pre-flight inspection which is the basis of an external
security search is intended for use to mitigate a possible threat to the physical security of any NAC aircraft. In
addition to normal pre-flight duties the external and internal searches shall be completed before every first
flight of the day and / or between operational sectors and / or if a threat has been received indicating possible
2.2. In the case where a threat is established on the ground the Pilot in Command shall take the responsibility of
delegating the search to the various crew members available. In flight the Pilot in Command shall delegate the
search to the Cabin Crew member or other company personnel and an immediate closed door policy shall be
enforced for flight crew.
2.3. If any suspicious article is found it shall beat dealt with as per the Cabin Crew Member Manual Part D where
applicable and the Pilot in Command shall inform ATC and other relevant authorities with immediate effect.
2.4. On completion of the search a final walk around shall be done to ensure that all compartments have been
properly closed and secured.
2.5. Flight: Notification. Upon receipt of a specific and credible threat to the security of a flight, NAC shall:
2.5.1. Immediately notify the ground and in-flight security managers of the threat, any evaluation thereof, and
any measures to be applied;
2.5.2. Ensure that the in-flight security manager notifies all crewmembers of the threat, any evaluation
thereof, and any measures to be applied; and
2.5.3. Immediately notify the appropriate airport operator.
2.6. Flight: Inspection. Upon receipt of a specific and credible threat to the security of a flight, NAC shall attempt to
determine whether or not any explosive or incendiary is present by doing the following:
2.6.1. Conduct a security inspection on the ground before the next flight or, if the aircraft is in flight,
immediately after its next landing;
2.6.2. If the aircraft is on the ground, immediately deplane all passengers and submit that aircraft to a
security search; and

NAC 171
(SMP) Part 3.4
2.6.3. If the aircraft is in flight, immediately advise the pilot in command of all pertinent information available
so that necessary emergency action can be taken
2.7. Ground Facility. Upon receipt of a specific and credible threat to a specific ground facility at the airport, NAC
shall:
2.7.1. Immediately notify the appropriate airport operator
3. SECURITY OF THE FLIGHT CREW COMPARTMENT
3.1. Introduction
The locking of the flight crew compartment door is a vital measure that is implemented in response to the
aviation security threat.
Procedures for the security of the flight crew compartment and the vital communication between all crew
members are defined in this chapter to ensure that NAC act in accordance with international aviation security
regulations.
3.2. ICAO Regulations
Annex 6, Part I
3.2.1. In all airplanes which are equipped with a flight crew compartment door, this door shall be capable of
being locked, and means shall be provided by which cabin crew can discreetly notify the flight crew in
the event of suspicious activity or security breaches in the cabin.
3.2.2. From 1 November 2003, all passenger-carrying airplanes of a maximum certified take-off mass in
excess of 45 500 Kg or with a passenger seating capacity greater than 60 shall be equipped with an
approved flight crew compartment door that is designed to resist penetration by small arms fire and
grenade shrapnel, and to resist forcible intrusions by unauthorized persons. The door shall be capable
of being locked and unlocked from either pilot’s station.
3.2.3. In all airplanes that are equipped with a flight crew compartment door in accordance with:
A. This door shall be closed and locked from the time all external doors are closed following
embarkation until any such door is opened for disembarkation, except when necessary to permit
access and egress by authorized persons; and
B. Means shall be provided for monitoring from either pilot’s station the entire door area outside the
flight crew compartment to identify persons requesting entry and to detect suspicious behaviour
or potential threat.
3.3. Cabin Crew Notification to the Flight Crew
3.3.1. In the event of suspicious activity or the security breach in the cabin the following procedures needs to
be followed by the cabin crew:
A. Cabin crew must press the crew call button 3 times with intervals of 3 seconds between each
press. This will sound the cabin call chime 3 times in the flight crew compartment to alert the
flight crew of a breach in security onboard.

NAC 171
(SMP) Part 3.4
B. Cabin crew must inform the crew over the cabin interphone that she / he are not able to speak
freely by using the word “DEMAND” when requesting access to the flight crew compartment.
3.4. Flight Crew Compartment Access Procedures
3.4.1. The flight crew compartment door must be locked from the closure of the external aircraft door and the
following procedures must be abided for access during the secured period.
A. Cabin crew requesting access to flight crew compartment
a) Cabin crew to ensure all the adjacent lavatory is not occupied and that passengers are in
their seats before requesting access to the flight crew compartment
b) Cabin crew must request entry to the flight crew compartment via the cabin interphone.
c) Cabin crew to identify her / him and ensure that she / he is clearly visible for visual
confirmation from the flight crew compartment.
d) Flight crew must visually verify who is at the flight crew compartment door and the exact
circumstances existing before proceeding to open the door.
B. Exit of the flight crew compartment
a) When a person wishes to exit the flight crew compartment, that person, prior to unlocking
the door, should:
b) Verify with the cabin crew that the adjacent lavatory is not passenger-occupied;
c) Visually determine the exact circumstances existing outside the door, particularly on high
risk flights or when unknown passengers are within easy access of the flight crew
compartment door;
d) Request cabin crew to confirm that cabin is secure; and
e) Confirm that cabin crew is positioned to block passenger access to the door area when it
is unlocked.
f) It is essential that a flight crew compartment door is open for only the minimum time
required to quickly leave or enter the flight crew compartment.
C. Passenger presence in the flight compartment door and clear area
a) The “clear zone” is considered the area in front of the flight crew compartment door,
lavatory and galley and passenger presence in this area must be limited to entering /
exiting the lavatory. Passenger presence in this area for other reasons should be
generally discouraged.
b) During any disturbance, no passenger must be permitted in this area except in a role of
physically assisting the cabin crew in prevention of attempted flight crew compartment
intrusion.

NAC 171
(SMP) Part 3.4
c) The flight crew compartment must be lockdown in the event of a disturbance in the cabin
and the clear zone activated
4. CONTROL OF ACCESS TO AIRCRAFT

NAC 171
(SMP) Part 3.4
(PAGE INTENTIONALLY LEFT BLANK)

Security of Cargo
(SMP)
SECURITY OF CARGO, COURIER, EXPRESS PARCELS AND MAIL
1. GENERAL SECURITY PROVISIONS
1.1. The following provisions are applicable to NAC as the Cargo Handling Agent, Freight Forwarders, Shippers and /
or Agents regarding the carriage of cargo, courier and express parcels and / or mail by air, on any NAC aircraft
and/or any aircraft operated by NAC.
1.2. Cargo, courier and express parcels and/or mail carried on any NAC aircraft engaged on international and
domestic flights shall be subjected to the following minimum security controls by all companies engaged in the
acceptance, handling, storage and forwarding of cargo, courier and express parcel consignments and/or mail:
1.2.1. Any company engaged in the acceptance, storage and forwarding of cargo, courier and express parcel
consignments and/or mail, on behalf of NAC and intended for carriage on any NAC aircraft must be a
legally registered entity. This will include but not limited to, Cargo Handling Agents, Freight Forwarders
or Freight Agents who has an account with NAC and who can provide security controls that are
acceptable to the appropriate authority in respect of the acceptance, handling, storage and forwarding of
cargo, courier and express parcels and/or mail.
1.2.2. Each of the above companies shall be a legally registered company and have an mutually agreed
security program implemented in respect of the acceptance, storage and forwarding of cargo, courier
and express parcel and mail consignments.
1.2.3. Each legally registered company shall have a designated official responsible for managing their security
program of which NAC must make a copy of this program available to the designated representative.
1.2.4. Security programs will be audited by NAC, their designated representative at random intervals and if
required, code share carrier’s.
1.2.5. The Civil Aviation Authority (CAA) may also be requested to conduct inspections on behalf of NAC by
which to ensure that the security program as applicable to NAC is achieving the desired objectives. This
may include conduct random checks of cargo, courier and express parcels and mail emanating from
regulated agents to ensure that it is carried out as per the NAC security program.
1.2.6. NAC will be responsible for the reconciliation of all cargo required to be transported by air.
1.3. Only NAC, its authorised agents or representatives must accept cargo for carriage on passenger aircraft if it
comes from a known shipper or has been physically or electronically screened.
1.4. Known shipper classification must be assigned by the appropriate authority who must hold such company
accountable in fulfilling the security requirements to be applied as cargo.
1.5. All shipments of a small parcel nature must be screened, larger parcels must be physically inspected.
1.6. Un-accompanied baggage accepted as cargo may only be carried provided it has been security screened and it
must not be accepted as part of a cargo consolidation.
1.7. After the acceptance of cargo and courier material, it must be kept in a secure warehouse/facility to which
access must be restricted.
1.8. Courier material accepted for carriage on any NAC aircraft must be security screened.
1.9. Express cargo must be subjected to the appropriate security control as established.

Security of Cargo
(SMP)
1.10. Security handling procedures for valuable cargo consignments are listed in more detail in this manual of
procedures.
1.11. NAC reserves the right to refuse carriage or to inspect by whatever means necessary, any freight, mail or courier
material which it has reason to believe may endanger the safety of the aircraft and its passengers.
2. CARGO SECURITY CONTROLS
2.1. In order to reduce the vulnerability and safety of the operation of NAC and that of their Third Party Carriers, all
Agents, Freight Forwarders and Cargo Handling Agents and any other body associated with the handling of air
cargo, courier and express parcels and / or mail required to be transported by air on either NAC or any of their
Third Party Carriers aircraft, shall ensure the application of the following minimum security standards:
2.1.1. That the acceptance, processing and handling of all of the above-mentioned cargo are performed by
properly recruited and adequately trained personnel.
2.1.2. The Agent concerned must within reason determine that the cargo does not contain any prohibited
article(s) as listed in Annex 17 by means of any of the following measures, namely:
A. Physical search;
B. Screening by X-ray
C. Subjecting the consignment to simulation;
D. Use of sniffer dogs;
E. Use of trace or biosensory detectors;
F. Combination of the above; and/or
G. Any other applicable preventative measures.
3. MINIMUM REQUIREMENTS OF AN AGENT OR SHIPPER
3.1. An agent or Known Shipper who is responsible for delivering cargo, courier and express parcels and/or mail to
be transported onboard an NAC aircraft must comply with the following minimum criteria:
3.2. Each Agent must establish the necessary controls with which to register the identity and the address of the
consignor, as well as establish and record the credentials of the person who delivers the consignment as an
agent of the consignor.
3.3. The agent must establish within reason and by means of physical random checks, that the contents of the
consignment do not contain any articles prohibited for transportation by air.
3.4. Agents must ensure that the description regarding the contents of each item is correctly reflected on the airway
bill and / or the cargo manifest.
3.5. Implement all of the required measures with which to ensure that all consignments concerned is safeguarded
from unauthorised interference after receipt and that access thereto is controlled.
3.6. Ensure properly recruited and adequately trained personnel carry out the acceptance, processing and handling

Security of Cargo
(SMP)
of the cargo.
3.7. Ensure the appointment of designated personnel responsible for the implementation, application and supervision
of the required security controls.
3.8. Ensure that all consignments tendered for transportation to NAC is accompanied by the required documentation,
i.e. the airway bill or a separate declaration that provides all of the following information:
3.8.1. Name, address and identified details of all the agents;
3.8.2. Name and address of the consignor; and
3.8.3. Clear description of the contents of each item and/or consignment.
3.9. The Agent is to sign a declaration in which the Agent undertakes to ensure that all of the above provisions are
being complied with.
4. MINIMUM REQUIREMENT FOR THE HANDLING AND ACCEPTANCE OF CARGO
4.1. NAC Operations
4.1.1. The Cargo Handling Agent responsible for the acceptance, processing and handling of cargo, courier
and express parcels and / or mail to be transported onboard NAC aircraft, must comply with the
following minimum criteria:
4.1.2.
A. Only cargo received from a Known Shipper or Known Agent can be accepted for transportation by
Air;
B. Unknown cargo can be accepted subject to such cargo being physically checked by trained and
authorised security personnel and an authorised employee has signed the necessary declaration;
C. All Shipments consisting of a “Small Parcel” nature must be security checked by qualified
screening personnel prior to carriage;
D. Must establish the necessary security controls with which to register the identity and the address
of the agent and consignor, as well as establish and record the credentials of the person who
delivers the consignment as an agent of the consignor;
E. Must within reason, determine that the cargo does not contain dangerous goods or any prohibited
(a) Physical search;
(b) Screening by X-ray;
(c) Subjecting the consignment to simulation;
(d) Use of sniffer dogs;
(e) Use of trace or biosensory detectors;

Security of Cargo
(SMP)
(f) Combination of the above; and / or
(g) Any other applicable preventative measures.
F. Must ensure that the description regarding the contents of each item and weight of each item is
correctly reflected on the airway bill, the cargo manifest and / or Loading Instruction Report (LIR).
G. Implement all of the required measures with which to ensure that all consignments concerned is
safeguarded from unauthorised interference after receipt and that access thereto is strictly
controlled;
H. Ensure that properly recruited and adequately trained personnel carry out the acceptance,
processing and handling of the cargo and be adequately trained in the disciplines of Aviation
Security as required by the Civil Aviation Authority;
I. Ensure the appointment of designated and authorised security personnel responsible for the
implementation, application and supervision of the required security controls;
J. Ensure that all consignments tendered for transportation to a Third Party Carrier is accompanied
by the required documentation, i.e. the air waybill or a separate declaration that provides all of the
following information:
(a) Name, address and identified details of all the agents;
(b) Name and address of the consignor; and
(c) Clear description of the contents of each item and / or consignment.
K. The Handling Agent must sign the declaration in which the Handling Agent undertakes to ensure
that all of the above provisions are being complied with;
L. Will not accept cargo from any Agent unless approved by an authorised NAC Representative; and
M. Will not accept any Unknown Cargo from Approved Agents unless such cargo has been checked
by means of the security measures as approved and a declaration is issued in accordance with
the provisions as established.
4.2. Third Party Carriers
4.2.1. The Cargo Handling Agent responsible for the acceptance, processing and handling of cargo, courier and
express parcels and / or mail to be transported onboard Third Party aircraft, must comply with the
following minimum criteria:
A. The Third Party Carrier is to provide NAC with a list of those Agents approved regarding the
transportation of cargo, courier and express parcels on any Third Party aircraft;
B. NAC is responsible to inform all Cargo Handling Agents accordingly of those agents approved;
C. The General Sales Agent, on behalf of NAC, must ensure that only cargo received from an
approved agent / known shipper for carriage on board a NAC aircraft may be accepted for
transportation;

Security of Cargo
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D. Should NAC wish to transport cargo, courier and express parcels of Agents other than those
approved by NAC, a formal application together with their audit report conducted of all applicable
aspects together with a copy of the signed Consignment Security Declaration confirming
compliance with the provisions as established must be submitted to the Manager Security for
consideration and approval;
E. Only cargo received from a Known Shipper or Known Agent can be accepted for transportation by
Air on any NAC aircraft;
F. Unknown cargo can be accepted subject to such cargo being physically checked by trained and
authorised security personnel and an authorised employee has signed the necessary declaration;
G. All Shipments consisting of a “Small Parcel” nature must be security checked prior to carriage;
H. Must apply the necessary security controls and register the identity and the address of the agent
and / or consignor, establish and record the credentials of the person who delivers the consignment
as an agent of the consignor; and
I. Must within reason, determine that the cargo does not contain dangerous goods or any prohibited
(a) Physical searching;
(b) Screening by X-ray;
(c) Subjecting the consignment to simulation;
(d) Use of sniffer dogs;
(e) Use of trace or biosensory detectors;
(f) Combination of the above; and / or
(g) Any other applicable preventative measures.
J. Must ensure that the description regarding the contents of each item and weight of each item is
correctly reflected on the airway bill, the cargo manifest and/or Loading Instruction Report (LIR);
K. Implement all of the required measures with which to ensure that all consignments concerned is
safeguarded from unauthorised interference after receipt and that access thereto is strictly
controlled;
L. Ensure that properly recruited and adequately trained personnel carry out the acceptance,
processing and handling of the cargo and be adequately trained in the disciplines of Aviation
Security as required by the Civil Aviation Authority;
M. Ensure the appointment of designated and authorised security personnel responsible for the
implementation, application and supervision of the required security controls;
N. Ensure that all consignments tendered for transportation to a Third Party Carrier is accompanied by
the required documentation, i.e. the air waybill or a separate declaration which provides all of the
following information:

Security of Cargo
(SMP)
(a) Name, address and identified details of all the agents;
(b) Name and address of the consignor;
(c) Clear description of the contents of each item and / or consignment.
O. The Handling Agent must sign the declaration in which the Handling Agent undertakes to ensure
that all of the above provisions are being complied with;
P. Will not accept cargo from any Agent unless approved by an authorised NAC Representative; and
Q. Will not accept any Unknown Cargo from Approved Agents unless such cargo has been checked
by means of the security measures as approved and a declaration is issued in accordance with the
provisions as established.
5. SECURITY OF WAREHOUSES AND STORES
5.1. Third Party Agents (Known Shippers)
5.1.1. Third Party Agents (Known Shippers) as approved by NAC and their Third Party Carriers must ensure
compliance with the ICAO International Standards and Recommended Practices ensuring proper access
control to and from it’s facilities by recording the essential details of all the customers and their vehicles
entering and leaving the facility / premises;
5.1.2. Access within the facility, warehouse and / or store must be clearly demarcated and restricted zones
clearly controlled permitting only authorised personnel to enter such areas;
5.1.3. All storage areas must be equipped with adequate lighting to reduce the possibility of unlawful
interference;
5.1.4. Doors must be effectively secured against any unlawful entrance outside of normal business hours;
5.2. Cargo Handling Agents
5.2.1. Cargo Handling Agents as approved by NAC and their Third Party Carriers must ensure compliance with
the ICAO International Standards and Recommended Practices ensuring proper access control to and
from it’s facilities by recording the essential details of all the customers and their vehicles entering and
leaving the facility/premises
5.2.2. Access within the facility, warehouse and/or store must be clearly demarcated and restricted zones
clearly controlled permitting only authorised personnel to enter such areas.
5.2.3. All storage areas must be equipped with adequate lighting to reduce the possibility of unlawful
interference.
5.2.4. Doors must be effectively secured against any unlawful entrance outside of normal business hours.
5.2.5. Access within the facility must be controlled allowing only authorised personnel access.
5.2.6. Access from the facility to the airside must be strictly controlled in accordance with the regulations and
provisions as established by the airport authority concerned.

Security of Cargo
(SMP)
5.2.7. All personnel concerned must be in possession of a valid permit as issued by the airport authority
concerned.
5.3. NAC Operations
5.3.1. NAC Management is responsible for the security of their respective premises and / or buildings. In this
regard, the following procedures must be complied with:
A. Access to NAC controlled warehouses / stores and other operating areas must be controlled;
B. Warehouses and stores must be secured after hours and lights must be switched off;
C. Any confidential documents / electronic information must be secured
D. Obsolete confidential documents and information must be permanently destroyed by means of a

shredder.
E. The person designated towards this responsibility must control the keys to offices and buildings.
F. Assessment for the necessity and / or provision of additional security protection services must be
co-ordinated by the Director Operations.
6. EXEMPTIONS
6.1. The Following Items are Exempted from the Security Controls:
6.1.1. Human remains;
6.1.2. Live Animals;
6.1.3. Bona fide consignments of live saving materials;
6.1.4. Human organs;
6.1.5. Special cargo transported under special provisions such as nuclear materials.
7. AIRCRAFT OPERATORS RIGHT OF INSPECTION AND REFUSAL OF CARRIAGE
7.1. NAC reserve the right to examine, or cause to be examined by it’s agent, the packaging and / or contents of all
cargo, mail, and courier or express parcel consignments and to enquire into the correctness of information on
documentation in respect of any consignment.
7.2. NAC also reserve the right, without assuming liability, to refuse, delay or return any cargo, courier, express or
mail consignments when circumstances so require or for security reasons if in doubt that any such consignments
may contain explosives or dangerous / hazardous devices or may be transported in violation of applicable laws
and regulations.
7.3. All consignments that consists of “small parcel services” must be X-rayed, screened or physically checked prior
to carriage, if unknown.
7.4. NAC shall not accept any cargo for carriage by air unless it is known cargo or it has been physically checked or

Security of Cargo
(SMP)
electronically screened by the agent. All unknown cargo must be physically checked, electronically screened or
screened by other means.
7.5. Goods travelling, as export cargo must have been security checked and cleared prior to departure. This may
take place at the point where the goods are initially prepared for carriage as air cargo (the known consignor) or
with the airline. Once the integrity of the consignment has been established, such cargo may be deemed “known
cargo” and should be certified as such.
7.6. In order to remain as known cargo, consignments must be kept secure within the custody of known shippers (or
aircraft operators) and their approved sub contractors.
7.7. In order for the consignment security declaration to be meaningful, it is of importance that the chain in the
handling of the consignment is unbroken and that accountability is verifiable
7.8. Every time that cargo passes from on principal to another, a new declaration must be made. The principal agent
is responsible to ensure that all subcontractors comply with all relevant security requirements.
7.9. A consignment security declaration must be drawn up for each consignment of known cargo and must preferably
carry the air waybill reference number as approved by an authorised staff member.
7.10. Consignments other than those exempted from security controls, not covered by a valid consignment security
declaration must be treated as unknown cargo.
7.11. Consignments tendered as unknown cargo must never be covered by any form of security declaration and must
be physically searched or electronically screened.
7.12. Unaccompanied baggage shipped as cargo may be treated as cargo originating from a known shipper.
8. SECURITY OF CARGO ON THE RAMP
8.1. General
Ramp security must be organised in such a manner that only authorised use can be made of the area. In this
regard only authorised personnel should have access to the ramp and therefore to the aircraft.
8.2. Personnel
8.2.1. The NAC Representative must ensure that only personnel that is required in terms of the operation on
the airside, is in possession of a valid Airside Access permit issued by the airport authority concerned;
8.2.2. Zoning must be implemented in order to eliminate unauthorised personnel movement inside the facility
as well as onto the airside;
8.2.3. All personnel concerned must be made aware of the purpose of the security measures at all times. Any
unauthorised access into a restricted area by a person not in possession of a valid permit must be
reported immediately;
8.2.4. All personnel required to enter the airside should be screened prior to such entry;
8.2.5. NAC Security Manager must as far as reasonably possible arrange with the competent authorities to
ensure that the recommendations, developed for airport and airline personnel, should be made to apply
to staff of other entities.
8.3. Equipment, Storage Area & Unit Load Devices

Security of Cargo
(SMP)
8.3.1. Security programs must be implemented for the routine inspection of transport equipment, unit loading
devices and facility of the Cargo Handling Agents, Freight Forwarders, Agents and the carrier NAC;
8.3.2. Random screening may need to be introduced at the access points to the ramp;
8.3.3. Refuse materials, supplies and company materials removed from the aircraft must be inspected from
time to time;
8.3.4. The transfer of goods must be adequately supervised and random searches of the goods carried by any
personnel, including crew, must be implemented;
8.3.5. Routine inspections of Unit Load Devices (ULD) must be applied in order to minimise any risk from that
area.
8.4. Aircraft
8.4.1. Aircraft that is unattended and not in service must be parked in a secure and adequately lit area;
8.4.2. Steps and air bridges must be removed and all access doors must be closed and secured;
8.4.3. Aircraft access doors must be sealed with a NAC tamper proof security seal.
8.4.4. Aircraft brought into service from a maintenance facility and/or remote parking area must be inspected to
ensure that no unauthorised persons, weapons, dangerous or harmful devices have been placed
onboard the aircraft;
8.4.5. An aircraft left unattended in such a manner that unauthorised access may have been gained must be
subjected to a pre-flight check;
8.4.6. No baggage, cargo catering fuel and/or any other supplies and/or equipment may be placed on board an
unattended aircraft;
8.4.7. Adequate arrangements must be made to ensure that handling agents does not present a security
hazard;
8.4.8. Mobile ground support equipment and any other vehicles having access or which may have access to
the ramp must have a proper and valid permit clearly displayed in the windscreen or where clearly
visible if no windscreen; and
8.4.9. Random searches of such vehicles must be made to ensure validity on the ramp.
8.5. Airport
Adequate arrangements must be made to ensure that the general aviation does not present an airport hazard;
9. SECURITY OF POST OFFICE MAIL
9.1. Mail required to be transported by air on any NAC aircraft or an aircraft of any of its Third Party carriers must be
subjected to appropriate security controls.

Security of Cargo
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9.2. Mail to be transported by air on any of the above services is to be accepted only by NAC, personnel, its
authorised agents or representatives in accordance with the regulations applicable to mail acceptance.
9.3. Any acceptance of any mail to be transported must be conducted against authentic documentation and
verification of the correct number of bags.
9.4. Labels, seals and the mailbags themselves must be inspected for any damage or tampering.
9.5. Mail must be kept secured after acceptance.
10. UN ACCOMPANIED BAGGAGE SECURITY
10.1. The aim of unaccompanied baggage security is to minimise the risk of an explosion or incendiary device being
clandestinely introduced into an aircraft by means of baggage
10.2. Un accompanied baggage must be clearly identified by means of an external identification baggage tag bearing
the name of the passenger as provided by the carrier concerned
10.3. Unaccompanied baggage accepted as cargo may only be carried if it has been security screened.
10.4. Un accompanied baggage may not be accepted as part of a cargo consolidation.
11. CARRIAGE OF FIREARMS AND HARMFUL MATERIAL
11.1. The following procedures are also applicable to weapons carried by crewmembers, law enforcement personnel,
couriers and / or VIP’s.
11.2. No firearms and / or any harmful articles as defined by the appropriate legislation and regulations may be carried
inside the cabin of the aircraft or on the flight deck.
11.3. Unloaded firearms, weapons and ammunition accepted, as cargo must be packed in accordance with the
requirements as specified by the ICAO Technical Instructions Part 6.
12. VALUABLE CARGO
12.1. Policy
12.1.1. Packages containing valuable cargo must be properly sealed.
12.1.2. Packing material must be secure and strong enough to preclude damage through continuous handling
en route.
12.2.1. When consignments can be identified as valuable cargo when bookings are made, the shipper or carrier
requiring reserved space for such shipments of cargo must be informed to arrange delivery to the airport
as near as possible to the time of departure of the flight, but not later than the time limit for closing off the
flight.
12.2.2. Such consignments and all other consignments that can be identified, as valuable cargo must, at the
time of acceptance, immediately be secured in a strong room or safe and removed only when required
for despatch to the aircraft.

Security of Cargo
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12.2.3. The movement of all valuables into or out of the strong room or safe must be recorded in a register.
12.2.4. The register must contain the following information:
A. Date and time the consignment is secure
B. Air Waybill number
C. Number of packages in the consignment
D. Date and time the consignment is withdrawn
E. Signature of the staff member withdrawing the items.
12.3. Stowage
12.3.1. Valuable cargo must be stowed in the diplomatic mail locker and securely locked by the official detailed
to perform this duty.
12.3.2. Large and bulky consignments of valuable cargo that cannot be accommodated in the diplomatic locker
must be loaded in the hold of the aircraft.
12.3.3. Aircraft that can accommodate Unit Load Devices (ULD) such as a container must make use of this
above method.
12.4. Advice Route / Arrival Destination
12.4.1. The destination station must be advised by telex immediately after departure of the flight.
12.4.2. The details of the valuable cargo consignment including the following information must be provided:
A. Flight Number
B. Date
C. Number of pieces
D. Air Waybill number
E. Stowage position
12.4.3. Should a valuable consignment not be loaded in the diplomatic mail locker but loose in the hold, a
telex must also be despatched to en route stations.
12.4.4. Valuable consignments must as far as is possible be loaded only on direct flights. Otherwise on flights
with the least possible stops.
12.4.5. The NAC representative at the aircraft must satisfy himself that the packages concerned have not
been tampered with and that the register for receipt of the consignment is signed accordingly.

Security of Cargo
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12.4.6. During the transit between the loading authorised personnel must supervise the vehicle, aircraft and
the valuable consignment until such time the cargo hold door has been closed.
12.4.7. At intermediate stations and destinations stations personnel authorised for this function must unlock
the diplomatic locker.
12.4.8. At no point during the journey may valuable cargo be left unattended, unless stowed and secured in
the diplomatic mail locker.
12.4.9. At night stops or in cases of extended delays, valuable cargo must either be closely guarded or
removed and secured in a strong room or safe also ensuring completing the register.
12.4.10. Upon receipt at the destination station, valuable cargo must be checked against the Air Waybill / Cargo
Manifest and secured in the vault / safe pending delivery.
12.4.11. Any irregularity / discrepancy must be reported at any point on route to the Manager Operations
immediately inclusive of all the details.
12.4.12. Should circumstances arise where staff is expected to exercise their discretion, the interest of NAC
must at all times be kept in mind.
13. ASSESSMENT OF VULNERABILITY
13.1. In exercising the highest care and diligence towards the prevention of the conveyance of unlawful interference,
carriers must identify weaknesses in their physical, procedural and documentation control procedures relative to
their cargo operations.
13.2. The carrier’s ability to control access to the area adjacent to its aircraft, the storage facilities for its cargo, cargo
loading equipment and devices, directly affects its ability to prevent the use of its conveyances for the
importation of illegal drugs. The following items must be considered towards implementation:
13.2.1. Ensure that adequate lighting is available inside all storage areas;
13.2.2. Regularly inspect empty containers for any alterations;
13.2.3. Ensure that laden containers are properly closed and sealed and that they are stored such so as to
prevent access;
13.2.4. Transportation of any cargo must as far as possible be transported in such a manner that they can be
transferred between the aircraft and storage area directly without intermediate staging or diversions;
13.2.5. The facility must be secured with adequate fencing so as to prevent unauthorised access to the facility,
cargo or cargo loading equipment;
13.2.6. If at all possible employ the use of sniffer dogs for the pre-screening of cargo;
13.2.7. Access to the premises must be controlled by means of a permit system; and
13.2.8. If restricted areas are implemented, adequate control must be implemented to ensure that only
authorised personnel can gain access to such areas.

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Security Manual of Procedures NAC 171
(SMP) Part 4
TRAINING OF STAFF
1. AVIATION SECURITY AWARENESS TRAINING
1.1 All NAC personnel must complete AVSEC and SMP training to ensure that he/she is aware of related
security procedures.
1.2 The Authority at Lanseria International Airport provides an AVSEC course for personnel based at
Lanseria, as well as other personnel employed by NAC. This course allows for a Lanseria Access Permit
to be issued.
1.3 NAC Crew, operations and maintenance personnel operating in the Contracts Department receives
additional Security Awareness Training if so needed. This is due to certain Hostile Environments and
other specific areas of operation.
1.4 Syllabus
1.4.1 Security awareness training Syllabus
1.4.1.1 NAC in house SMP training (recurrent training every 2 years)
1.4.1.2 AVSEC training (Lanseria Airport AVSEC training for or all NAC staff with Lanseria
Access permits. For all Flight crew, maintenance technicians and base station mangers
Annual AVSEC training by an SA CAA Part 141 approved training facility. (Recurrent
training every year/annually).
1.4.1.3 For all Flight crew, maintenance technicians and base station mangers Annual police
clearance certification must be obtained.
1.4.2 Additional Hostile Environment training syllabus. (In addition to above part 1.4.1.
requirements)
1.4.2.1 In house HEAT (Hostile Environment Awareness Training) (Every two Years)
1.4.2.2 In house AST (Aviation Survival Training) (Every two years)
1.4.2.3 SITREP (Aviation Security SITREP Procedures)

Security Manual of Procedures NAC 171
(SMP) Part 4

NAC 171
(SMP) Part 5
CONTINGENCY PLANNING
1. CLASSIFICATION OF THREATS
1.1. Threat Levels
1.1.1. The industry has developed and four-tiered scheme for determining the seriousness of an unruly or
assaultive passenger incident and the response necessary to neutralize the situation.
1.1.2. The levels are:
A. LEVEL 1 - Disruptive behaviour
B. LEVEL 2 - Physically abusive behaviour
C. LEVEL 3 - Life threatening behaviour
D. LEVEL 4 - Attempted breach or actual breach of the flight crew compartment
1.2. Crew Response According to Threat Levels
1.2.1. The crew response should be appropriate to the threat level. The response to a threat level may be
raised in the event that there is an escalation in the current threat. The following measures are to be
followed in accordance to the specific threat level.
A. Level 1 - Disruptive Behaviour (Suspicious Or Verbally Threatening)
a) Communicate with flight crew
b) Be attentive to other activity within the cabin, sometimes a Level 1 disruption can be a
diversion to cover a hijacking
c) Lock down the flight crew compartment
d) Suspend passenger traffic in the “clear zone”
e) Alert able-bodied passengers
f) Attempt to diffuse the situation verbally
g) Notify passenger of their unacceptable behaviour
h) Document all the events and report them to the Manager Aviation Security at NAC
and as necessary to the authorities
B. Level 2 - Physically Abusive Behaviour
a) Use separation techniques

NAC 171
(SMP) Part 5
b) Communicate with flight crew
c) Be attentive to other activity within the cabin, sometimes a Level 2 disruption can be a
diversion to cover a hijacking
d) Lock down the flight crew compartment
e) Suspend service of alcohol beverages
f) Suspend passenger traffic in the “clear zone”
g) Captain should advise ATC and NAC and request that the appropriate law enforcement
agency meet the aircraft
h) Captain should consider diversion and landing plan
i) Solicit help from passengers (if situation deems it necessary). If passengers get
involved, it is important to instruct them on what kind of action is warranted as
passengers may use excessive and sometimes abusive force to neutralise disruptive
passengers.
j) Document all the events and report them to the Manager Aviation Security at NAC and
to the authorities
C. Level 3 - Life Threatening Behaviour
a) Communicate with flight crew
b) Suspend passenger traffic in the “clear zone” and block with ABP’s and service carts
c) Suspend service of alcohol beverages
d) Solicit help from passengers (if situation deems it necessary). If passengers get
involved, it is important to instruct them on what kind of action is warranted as
passengers may use excessive and sometimes abusive force to neutralise disruptive
passengers
e) Cabin crew to provide information regarding perpetrators to pilot in command
f) Use force to subdue assailants
g) Use restraints and other onboard resources
h) If necessary, implement LRBL or CBW procedures
i) Captain will declare an emergency and activate landing plan
j) Squawk transponder code 7500
k) Prepare for rapid decent
l) Monitor radio on 121.5Mhz and prepare for interception by military aircraft

NAC 171
(SMP) Part 5
m) After landing, if possible, pull fire switches and disconnect generators
n) If appropriate, escape from the aircraft (mostly relevant to flight crew)
o) Document all the events and report them to the Manager Aviation Security at NAC and
to the authorities
D. Level 4 - Attempted Breach or Actual Breach of the Flight Crew Compartment
a) Maintain aircraft command and control at all cost
b) Communicate with flight crew
c) Solicit all help from passengers via the public address system
d) Defend the flight crew compartment using whatever force is necessary to eliminate the
threat.
e) Use commands and all available resources and necessary forces to subdue the
assailants and eliminate the threat
f) Use restraints and other onboard resources
g) Captain will declare an emergency and activate landing plan for nearest suitable airport
h) Squawk transponder code 7500
i) Monitor radio on 121.5Mhz and prepare for interception by military aircraft
j) As soon as operationally possible, initiate possible rapid decent
k) After landing, if possible, pull fire switches and disconnect generators
l) If appropriate, escape from the aircraft (mostly relevant to flight crew)
m) Document all the events and report them to the Manager Aviation Security at NAC and
to the authorities
2. CRISES MANAGEMENT
2.1. General
2.1.1. The following Security Crises Management Plan & Procedures have been included as a working
document for easy reference of security related events as may become applicable to NAC.
2.1.2. These Security Alarm Notification procedures is supplemental to the NAC Emergency Management
Manual of Procedures and does not in way replace any of the instructions, polices and / or procedures
as applicable in the NAC Emergency Management Manual of Procedures. Manuals such as the Traffic &
Passengers Procedures, Cargo Handling and Ramp Handling must still be consulted for detail regarding
that particular part of the operation.

NAC 171
(SMP) Part 5
2.2. Responsibility
The local NAC representative or in his/her absence, the most senior staff member on duty at the time when
information regarding a security threat is received, or when instructed by the Manager Security, will be
responsible for the implementation of the following procedures pending the nature of the emergency or threat.
2.3. Alarm Notification Procedures
2.3.1. Specific procedures have been established with which to manage the following emergencies, also
available in the NAC Emergency Management Manual of Procedures
Procedure “A” ALPHA Hijack Alert - Warning Received
“B” BRAVO Hijack Actual
“C” CHARLIE Bomb Warning/Threat
“D” DELTA Bomb/Explosive Device Found
2.4. Evaluation
2.4.1. Exercising of the NAC Security Crises Management Plans & Procedures will be conducted on an annual
basis. The exercise will be regarding any one of the four Alarm Notification Procedures.
2.5. Notification & Assessment:
2.5.1. The NAC Representative where the information of the threat becomes known must immediately inform
the NAC Operations Control at Lanseria International Airport South Africa
2.5.2. The Duty Controller at NAC Operations Control at Lanseria International Airport, South Africa will notify
the Crises Assessment Committee (CAC) consisting of the following senior staff members:
A. The Manager Security or his / her Deputy
2.5.3. The CAC will through the Manager Security direct the Duty Controller at Operations Control to transmit
the required instruction for action to be taken by the NAC Representative responsible for their
implementation.
2.5.4. The NAC Representative, on receipt of these instructions, will be responsible for the implementation of
the applicable procedure or alternatively, the actions required by the CAC.
2.5.5. NAC Manager Aviation Security, Lanseria International Airport, South Africa
Tel: 011 267 5000
Fax: 011 267 5011
2.5.6. If no contact can be made with NAC Operations Control, the NAC Representative and Pilot in Command
will assess the threat and decide on the appropriate action to be taken.
2.6. Press Release

NAC 171
(SMP) Part 5
2.6.1. The CEO of NAC is the only person who may issue statements or information to the press, television or
radio. All enquiries received at airports regarding any incident or accident must in every case be referred
to the CEO of NAC.
3. NAC PROCEDURES FOR ACTS OF UNLAWFULL INTERFERENCES
3.1. Hijack Alert (ALPHA)
3.1.1. ACTION: NAC Representative must:
A. Notify the NAC Duty Controller of the threat & keep him/her informed of any change or progress
regarding the matter providing as much relevant information as possible on the matter;
B. Alert the Local Police of the threat and action required; and
C. Inform the Airport Authority.
3.1.2. ACTIVATE:
A. Passengers & Aircraft
a) The NAC Representative must enlist the services of the Local Authority / police to protect
the aircraft until time of departure.
b) The doors between the boarding gates and/or air bridge must be locked and no
unauthorised persons must be permitted to enter the aircraft.
c) The NAC representative is responsible for liaison with the captain timeously in order to brief
him of a) the threat and b) what procedure “A” requires of him and his crew, such as
reporting earlier for duty.
d) The captain must arrange that his crew, in conjunction with ground engineering personnel
conduct a thorough search of the interior and exterior of the aircraft.
e) Arrange with the Local Authority / Police that all personnel handling, servicing or loading the
threatened aircraft be security screened.
f) The Local NAC Representative must arrange with the Local Authority / Police that all
access channels, including buses are security checked.
g) Care should be taken to keep screened passengers and personnel isolated until boarding is
completed.
h) Arrange with the responsible authority that during pre-board screening, all passengers and
their carry-on baggage be physically searched.
i) Prior to the flight documents being brought onboard the aircraft it will be the responsibility of
the NAC Representative to ensure that the contents contain no harmful articles.
j) The NAC Representative must also ensure that any suspect articles not specifically
mentioned in this procedure are screened before being allowed onboard the aircraft

NAC 171
(SMP) Part 5
B. Baggage
a) Crew must identify their baggage to the captain at the check-in counter and assure the
captain that their baggage does not contain any harmful articles.
b) The crew may not accept any parcels, letters or any other items on behalf of any other
person. The captain may exercise his/her prerogative to question any of the crew in this
respect or call for a physical inspection of all the baggage in their presence.
c) Arrange with the Local Police or Airport Authority Security for the pre-board screening of all
passengers and physical searching of all hand baggage.
d) Arrange for the security screening with x-ray equipment or explosive sniffer dogs if
available. If no X-Ray equipment or explosive sniffer dogs are available, arrange with the
Airport Authority for a secure area to be vacated for the purpose of conducting a physical
search of all hold baggage to be personally identified by each screened passenger prior to
acceptance at check-in.
e) After such screening / searching, a ‘Security Cleared: sticker must be affixed to each item of
baggage in such a manner that should the lid of the suitcase or other receptacle be opened,
that sticker is automatically damaged.
f) Arrange for all hold baggage to stay under constant surveillance from the time of
acceptance until loaded onboard the aircraft.
g) Interline baggage must only be accepted if reconciled with the passenger.
h) If interline baggage cannot be reconciled with the passenger, dispatch must be delayed and
a physical search of such baggage conducted.
i) Arrange that such baggage be placed in a secure area with the “Security Cleared” stickers
inspected for any damage.
j) Expedite baggage under “Rush Tags” must be dealt with in accordance with the provisions
contained in items B4 to 6 above.
C. Cargo
a) Only cargo, which has been security, cleared by means of X-Ray equipment, explosive
sniffer dogs, explosive sniffer equipment, decompression chamber or physical inspections
may be loaded.
b) Cargo must at all times after security clearance and acceptance be stowed in a secure
area. It must be escorted to the aircraft and constantly kept under surveillance.
c) Where cargo cannot be cleared as per item 1 above, such cargo must be delayed for 24
hours or longer, pending the flight schedule
d) Airmail, express cargo and unaccompanied baggage, including diplomatic mail must be
dealt with in accordance with the conditions applicable to cargo.
e) Valuable cargo accompanied by couriers and/or classified as safe hand cargo by the NAC
Representative, may be laoded at all times.

NAC 171
(SMP) Part 5
f) Caged pets and live animals may be loaded. An official in the Cargo Department
designated for this purpose must inspect Cages for false bottoms.
g) Ensure designated staff is available to take charge of the dispatch of company mail. All
such mailbags must be security screened and security sealed.
D. Catering
a) Arrange with the catering agency contracted for the supply of catering that all containers
containing catering supplies, dry stores and items used for cabin dressing be inspected
prior to loading onboard the catering vehicles for transportation to the aircraft.
b) All such containers / bins must have “Security Cleared” stickers affixed to the lids of the
containers in such a manner that if opened the sticker will be damaged.
c) Port Stewards must ensure that duty-free items for sale onboard the aircraft are handled
likewise.
d) Onboard the aircraft the Onboard Manager / Senior Cabin Controller must arrange that all
cabin staff under his / her control conduct an inspection of all “Security Cleared” stickers
affixed to the containers.
3.2. Hijack (BRAVO)
A. Notify the NAC Duty Controller of the threat & keep him/her informed of any change or progress
B. Alert the Local Police of the threat and action required; and
C. Inform the Airport Authority.
3.2.2. ACTIVATE:
a) The NAC Representative must enlist the services of the Local Authority / police to protect
the aircraft until time of departure.
b) The doors between the boarding gates and / or air bridge must be locked and no
c) The NAC representative is responsible for liaison with the captain timeously in order to
brief him of a) the threat and b) what procedure “B” requires of him and his crew, such as
reporting earlier for duty.
d) The captain must arrange that his crew, in conjunction with ground engineering personnel
e) Arrange with the Local Authority / Police that all personnel handling, servicing or loading
the threatened aircraft be security screened.

NAC 171
(SMP) Part 5
f) The Local NAC Representative must arrange with the Local Authority / Police that all
access channels, including buses, are security checked.
g) Care should be taken to keep screened passengers and personnel isolated until boarding
is completed.
h) Arrange with the responsible authority that during pre-board screening, all passengers and
B. Baggage
a) Crew must identify their baggage to the captain at the check-in counter and assure the
b) The crew may not accept any parcels, letters or any other items on behalf of any other
c) Arrange with the Local Police or Airport Authority Security for the pre-board screening of all
passengers and physical searching of all hand baggage.
d) Arrange for the security screening with x-ray equipment or explosive sniffer dogs if
e) After such screening / searching, a ‘Security Cleared: sticker must be affixed to each item
of baggage in such a manner that should the lid of the suitcase or other receptacle be
opened, that sticker is automatically damaged.
f) Arrange for all hold baggage to stay under constant surveillance from the time of
g) Interline baggage must only be accepted if reconciled with the passenger.
h) If interline baggage cannot be reconciled with the passenger, dispatch must be delayed
and a physical search of such baggage conducted.
i) Arrange that such baggage be placed in a secure area with the “Security Cleared” stickers
j) Expedite baggage under “Rush Tags” must be dealt with in accordance with the provisions
C. Cargo
may be loaded.

NAC 171
(SMP) Part 5
hours or longer, pending the flight schedule.
Representative, may be laoded at all times
f) Caged pets and live animals may be laoded. An official in the Cargo Department
D. Catering
likewise.
cabin staff under his / her control conduct an inspection of all “Security Cleared” stickers
3.3. Bomb Threat (Charlie)
When a threat regarding the above has been received prior to the boarding of passengers, or if boarding has
already commenced, the NAC Representative must immediately implement Procedure “C”.
A. Notify the NAC Duty Controller of the threat & keep him / her informed of any change or progress
B. Alert the Local Police of the threat and action required;
C. Inform the Airport Authority at the Airport concerned; and
D. Inform the Manger Security.
3.3.2. ACTIVATE:
A. Aircraft

NAC 171
(SMP) Part 5
a) Upon receiving notification of a bomb threat affecting an aircraft at the airport, the Control
Tower should immediately, if the aircraft is on the ground, deny clearance for its take-off
until appropriate measures have been taken to establish that the threat is false and
continuance of flight may be authorised, or until the aircraft contents has been searched by
the Police and the aircraft has been declared safe and no longer under threat.
b) It is important that when an aircraft is suspected of having a sabotage device or substance

onboard, action be taken to immediately isolate the aircraft.
c) The Representative must immediately arrange for the aircraft to be towed to the remote
search area provided at the particular airport concerned.
d) Access to the aircraft must be controlled at all times and limited to authorised personnel in
the execution of their duties.
B. Passengers
a) The NAC Representative must immediately inform Airport Authority of the threat.
b) The NAC Representative must then inform the Local Authority / Police so as to assist with
the search at the remote parking area.
c) Immediately disembark all passengers and crew and keep them isolated from any other
passengers in the terminal area. They should remain isolated until such time the aircraft,
baggage and cargo has been cleared by inspection / screening process.
d) Passengers who checked in after receiving the threat must be screened with their baggage
and tickets / boarding passes inspected for the particular flight. Such passengers need to
be kept in a separate area until the crew, other passengers, aircraft and contents have
inspected / screened, searched and declared safe.
The doors between the boarding gates and / or air bridge must be locked and no
e)
The NAC representative is responsible for liaison with the captain timeously in order to
brief him of a) the threat and b) to seek his/her assistance and co-operation, for him / her
and the crew concerned.
f)
The captain must arrange that his crew, in conjunction with ground engineering personnel
conduct a thorough search of the interior and exterior of the aircraft in accordance with the
bomb search checklist specifically prepared for this purpose.
g)
Arrange with the Local Authority, Police and Handling Agent that all personnel handling,
servicing or loading the threatened aircraft be security screened.
h)
The Local NAC Representative must arrange with the Local Authority / Police that all
i)
Care should be taken to keep screened passengers and personnel isolated until boarding
is completed.
j) Arrange with the responsible authority that during pre-board screening, all passengers and
k) Prior to any flight documents being brought onboard the aircraft, it will be the responsibility
of the NAC Representative to ensure that the contents contain no harmful articles.

NAC 171
(SMP) Part 5
l) The NAC Representative must ensure that any article not specifically mentioned in this
procedure be screened before being allowed onboard the aircraft.
C. Baggage
a) Arrange with the Local Police and Airport Authority Security for the screening of all
baggage and cargo.
b) Arrange for the security screening with x-ray equipment or explosive sniffer dogs if
c) Arrange for the baggage, cargo and mail already checked in, but not loaded on the aircraft
to be inspected / screened and searched if required, and then protect until loaded on the
aircraft after it has been declared safe.
d) If already onboard the aircraft, do not unload until the aircraft has been towed to the
remote search area, at which time the handling agent concerned will assist with the
offloading of all of the baggage, cargo and mail.
e) Passenger baggage must be removed at least 100 meters from the aircraft and placed so
that passengers can conduct identification after it has been searched and found to be safe.
f) After such screening / searching, a “Security Cleared” sticker must be affixed to each item
of baggage in such a manner that should the lid of the suitcase or other receptacle be
opened, that sticker is automatically damage
g) Arrange for all hold baggage to stay under constant surveillance from the time of
acceptance until loaded onboard the aircraft
h) Interline baggage must only be accepted if reconciled with the passenger
i) If interline baggage cannot be reconciled with the passenger, dispatch must be delayed
and a physical search of such baggage conducted
j) Arrange that such baggage be placed in a secure area with the “Security Cleared” stickers
k) Expedite baggage under “Rush Tags” must be dealt with in accordance with the provisions
l) Crew must identify their baggage to the captain at the check-in counter and assure the
m) The crew may not accept any parcels, letters or any other items on behalf of any other
D. Cargo
may be loaded.

NAC 171
(SMP) Part 5
b) Cargo must be placed 100 metres in the opposite side of the baggage for
screening/searching. Cargo will be offloaded and moved to the bomb chamber for a period
of 24 hours.
c) Cargo must at all times after security clearance and acceptance be stowed in a secure
d) Where cargo cannot be cleared as per item 1 above, such cargo must be delayed for 24
e) Airmail, express cargo and unaccompanied baggage, including diplomatic mail must be
f) Valuable cargo accompanied by couriers and / or classified as safe hand cargo by the
NAC Representative, may be laoded at all times.
g) Caged pets and live animals may be laoded. An official in the Cargo Department
h) Ensure designated staff is available to take charge of the dispatch of company mail. All
E. Catering
a) All catering containers containing catering supplies, dry stores and items used for cabin
dressing must be inspected onboard the aircraft for any tampering.
likewise.
cabin staff under his/her control conduct an inspection of all “Security Cleared” stickers
3.4. Bomb / Explosive Device Found (Delta)
3.4.1. ACTION: The Locals NAC Representative or in his / her absence, the most senior staff member on duty
at the time is responsible to activate the following procedures
3.4.2. ACTIVATE:
a) If a suspect item or substance is located onboard the aircraft whilst on the ground it should
not be moved. The Airport Manager and Police must be notified immediately so that the
bomb disposal team may promptly deal with the suspect item.
b) All persons in the aircraft must immediately be evacuated and kept a minimum distance of
100 metres from the aircraft.

NAC 171
(SMP) Part 5
c) Fire fighting services must be on standby at a safe distance to deal with any possible
explosion or fire prior to and including the time when the bomb disposal team declare the
suspect item or substance safe.
d) If the endangered aircraft is on the apron. The NAC Representative must arrange for
immediate evacuation and removal of the aircraft to the dedicated remote search area.
e) Arrange for control of the movement of personnel to and from the aircraft parked at the
remote search area to assist with the baggage, cargo and mail unloading and search
procedures.
f) Access to the aircraft must be controlled at all times and limited to the authorised
personnel in the execution of their duties.
g) Passengers who checked in after receiving the threat must be screened with their baggage
and tickets / boarding passes inspected for the particular flight. Such passengers need to
be kept in a separate area until the crew, other passengers, aircraft and contents have
inspected / screened, searched and declared safe
h) The doors between the boarding gates and / or Air Bridge must be locked and no
i) The NAC representative is responsible for liaison with the captain timeously in order to
brief him of a) the threat and b) what procedure “D” requires of him and his crew.
j) The captain must arrange that his crew, in conjunction with ground engineering personnel
k) Arrange with the Local Authority / Police that all personnel handling, servicing or loading
the threatened aircraft be security screened.
l) The Local NAC Representative must arrange with the Local Authority / Police that all
m) Care should be taken to keep screened passengers and personnel isolated until boarding
is completed.
n) Arrange with the responsible authority that during pre-board screening, all passengers and
o) Prior to any flight documents being brought onboard the aircraft, it will be the responsibility
of the NAC Representative to ensure that the contents contain no harmful articles.
p) The NAC Representative must ensure that any article not specifically mentioned in this
procedure be screened before being allowed onboard the aircraft.
B. Baggage
a) Arrange for the baggage, cargo and mail already checked in, but not loaded on the aircraft
to be inspected/screened and searched if necessary and then protected until loaded on the
aircraft.
b) Arrange with the Airport Authority for an area where hold baggage not yet checked in can
be searched prior to acceptance at check in

NAC 171
(SMP) Part 5
c) Arrange with the Handling Agent, Police or Airport Security to have all hold baggage
physically searched. Explosive teams must be used in addition to the above procedures if
available prior to the baggage being identified by each passenger.
d) Once identified a “Security Sticker” must be placed on the item so as to indicate any
subsequent interference.
e) Arrange for all hold baggage to stay under constant surveillance from the time of
f) Interline baggage must only be accepted if reconciled with the passenger.
g) If interline baggage cannot be reconciled with the passenger, dispatch must be delayed
and a physical search of such baggage conducted.
h) Arrange that such baggage be placed in a secure area with the “Security Cleared” stickers
i) Expedite baggage under “Rush Tags” must be dealt with in accordance with the provisions
j) Crew must identify their baggage to the captain at the check-in counter and assure the
k) The crew may not accept any parcels, letters or any other items on behalf of any other
person.
C. Cargo
may be loaded.
Representative, may be loaded at all times.
f) Caged pets and live animals may be loaded. An official in the Cargo Department
D. Catering

NAC 171
(SMP) Part 5
likewise.
d) On board the aircraft the Onboard Manager / Senior Cabin Controller must arrange that all
cabin staff under his/her control conduct an inspection of all “Security Cleared” stickers

NAC 171
(SMP) Part 5

Security Manual of Procedures Part 6
Incident Reporting
(SMP)
INCIDENT REPORTING
1. All incidents and occurrences must be reported to NAC Manager Aviation Security and filled in accordance with
the occurrences reporting procedures that is stipulated in the NAC Safety Management System
2. POST-INCIDENT CONCERNS
Information surrounding an incident of unlawful interference is sensitive and confidential, especially the hours
following an incident. Information given to the media by crew or passengers can benefit future perpetrators in
planning and executing an act of unlawful interference.
Crew should refrain from speaking to any media or the public at any time following the incident, until such time
as the company has made an official statement surrounding the incident.
Passengers must be advised that information is sensitive and to refrain from speaking to the media before the
investigations has been completed by the authorities.
Crew must state the following if approached by the media or general public:
“I cannot discuss the incident until the authorities have completed their investigation”
3. POST-INCIDENT PROTECTION
The company will ensure that crew be escorted to company facilities or accommodation preceding an act of
unlawful interference to protect them from exposure to the media or the public.
Crew will be guarded until such time as the investigation has been completed or determent necessary by the
company safety and security council and local authorities.
Crew will be evacuated from international outstations for their safety and wellbeing should it be deemed
necessary by the company safety and security council and local authorities.
4. TRAUMA ASSISTANCE
Violent acts of unlawful interference can cause devastating emotional distress that might lead to stress or
related disorders.
The company will assist all employees involved in or witnessing of an act of unlawful interference with counseling
by appointing a counselor/psychiatrist following an incident of such nature.
Crew involved in a violent act of unlawful interference will be declared medical unfit by the company until such time
as cleared operation fit by the company counselor/psychiatrist and Company Safety & Security council.
5. INTERNATIONAL SATELLITE STATIONS
Crew will be assisted by a local appointed counselor following an act of unlawful interference.
Crew will be returned home as soon as possible on public airline or by medical evacuation should it be deemed

Incident Reporting
(SMP)
necessary by appointed counselor/psychiatrist.
Crew involved in a violent act of unlawful interference in a specific country of operation will not be allowed
to return for duty in the specified country until such time as cleared operation fit by the company counselor/
psychiatrist and Company Safety & Security council.

Quality Assurance
(SMP)
QUALITY ASSURANCE SYSTEM
Refer to Operations Manual Part 1.5

Part 121/135 Appendixes
Operations Manual
APPENDIX C
A CHECKLIST FOR AIRCRAFT SEARCH
(Tick when actioned)
Flight crew compartment Attendant seats

Life jacket stowages
Seats Drop movie projector — rear of cabin
Entire floor including area forward of the Inspect internal area
rudder pedals and beneath all seats Coat closet
Ceiling, side and rear wall Emergency door and mechanism
Pedestal and consoles
Windshield Toilets
All instrument and switch panels
All circuit breaker fuse panels Remove soiled and waste materials if not
Flight Engineers desk previously removed
Coat locker Remove and inspect containers under the sink
Ash trays Inspect sink and area around sink
Flight library stowage Towel container
Life jacket stowage Tissue dispenser
Spare lamp stowage Toilet seat and lid
Crew oxygen masks stowage Mirror and compartment
Emergency door and mechanism Ceiling walls and floor
Door
Cabin
Galley complex
Seats and stowage under seats
Sidewall stowage bins Remove and inspect all drawer surfaces
Floor — DO NOT remove carpet unless there (inner and outer)
is evidence of a foreign body under it Open and inspect all panels/compartments
Side walls including windows All accessible buffet surfaces
Bulkheads, stowages, curtain Waste container
Light recesses Ceiling, walls and floor
Magazine rack Inspect cart-lift internal surfaces

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NAC 171

SECURITY MANUAL OF PROCEDURES

NATIONAL AIRWAYS CORPORATION (PTY) LTD

Business Address: HANGAR 104C, LANSERIA AIRPORT, LANSERIA

Postal Address: P.O. BOX 293, LANSERIA, 1748

Revision No: 3 Revision Date: 2016-03-31 Page 1 of 16

Revision No: 3 Revision Date: 2016-03-31 Page 2 of 16

Part 3.2 Security of Checked Baggage

Part 7 Quality assurance System

Revision No: 3 Revision Date: 2016-03-31 Page 3 of 16

Rev. no. Sections Affected: Inserted by: Signature: Date:

0 Original Tech. Library -- 2012-06-06

1 Prelim pages Tech. Library G Wessels 2014-07-23

3 Prelim Pages, Part 2, Part 4, Part 5 Tech. Library

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REVIEW DATE ACTION TAKEN SIGNATURE

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LIST OF EFFECTIVE PAGES

Preliminary Pages Part 3.2 – Security of Checked Baggage

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FOR A COMPLETE LIST PLEASE REFER TO THE “LOCATION OF ITEMS IN PUBLICATION”

Copy No Holder Publication Form

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Incident Reporting Page 1 of 1 Part 6

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Security of Checked Baggage Page 1 of 3 Part 3.2

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Account Customer Is a consignor who is:

a) In possession of an established billing or credit account; and

“Authorised Officer” means an officer designated in terms of section 5(4)(a) of the

Authorised Person means any person appointed in writing by the Authority as an

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Is defined as a document signed by a person nominated by a known consignor or

a) Been secured in accordance with ICAO Standard 4.3.8. (Annex 17)

Cargo received either directly from an account customer or from an account

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A consignment from a known consignor or a known agent to which the appropriate

Means a person, organisation or enterprise engaged in or offering to engage in an aircraft

A means by which to prevent the introduction of weapons, explosives or articles likely to

A combination of measures, human resources and material resources intended to

Approved measures adopted to safeguard international civil aviation against acts of

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(PAGE LEFT INTENTIONALLY BLANK)

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INTERNATIONAL OBLIGATIONS AND ORGANIZATIONS

1. STRUCTURE AND ROLES OF ICAO, ECAC AND IATA

1.1. International Civil Aviation Organization (ICAO)

1.2. European Civil Aviation Conference (ECAC)

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1.3. International Air Transport Association (IATA)

2. INTERNATIONAL CONVENTIONS RELATED TO AVIATION SECURITY

2.1. The Tokyo Convention

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2.2. The Hague Convention

2.3. The Montreal Convention

The Convention is broad in its jurisdictional coverage of offences:

2.4. The Montreal Protocol

2.5. Convention on the Marking of Explosives

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3. ICAO ANNEX 17 AND ECAC DOC.30