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Integrated Management System; Using Turtle Diagrams;

Fulfilling Clause 4.4 Across ISO 9001, ISO 14001, and ISO 45001
Any organization must determine the processes that make up what they do and how those
processes flow and sequence together. In ISO 9001 clause 4.4.1 we have to determine
process inputs, outputs, resources, roles and responsibilities, risks, controls, and
measure for process e ectiveness and improvement. Those are the boxes ofthe turtle
diagram. The turtle diagram is the easiest way to meet the requirement. SIPOC diagrams are
also helpful in defining what a process is supposed to do, highlighting the necessary inputs
and outputs, and identifying the key stakeholders.

Let's review Clause 4.4 of management system standards (IMS) which requires
organizations to "establish, implement, maintain, and continually improve a quality
management system," including the processes needed and their interactions.

Needless to say, when in this standard we have “shall” it indicates “requirement”

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Turtle diagram can fully fulfill every aspect of this clause, Let's align each segment of the
below Turtle Diagram Template with the requirements from ISO 9001 Clause 4.4

#a - Inputs and Outputs (including records):


#b - Process (activity or set of inter-related activities):
#c - Operational Controls (methods/procedures/instructions/techniques):
#d - Resources (raw materials, equipment, infrastructure, hardware, software):
#e - Responsible parties (roles, responsibilities, competencies/skills/training):
#f - Safety & health requirements (Significant Hazards and Risks), Environmental
requirements (Significant Environmental Aspects/Impacts):

#c - Metrics (Key performance indicators, measurements, analysis, & continual


improvement):

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example ofa “Welding Process “in a fabrication shop by using this diagram:
#d - Resources: #e – Responsible parties
#f – Safety & health requirements
Metal parts to be welded, consumables Welders, , Safety Officers,
like welding wire, rods, and gas exposure to intense heat and
Quality Control Inspectors.
light, risk of burns, inhalation of
Welding machines, protective gear,
ventilation systems
fumes, electrical shock. Certified welding skills,

#c - Outputs (including
#a – Inputs
records)?
#b - Process:
Engineering drawing
Completed welds on
C Welding operations involving
Welding procedure fabricated metal products
the joining of metal parts
Potential risks for weld defects such as Inspection and test
porosity reports, traceability
records

#c – Operational controls #f – Environmental requirements #c – Metrics


(methods/procedures/instructions/tec
hniques)? Emissions from welding fumes, use
and disposal of hazardous materials
Detailed welding procedures as per WPS KPIs (Rate of
like welding rods and fluxes, energy
consumption welding defects,

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