A Term Paper on

The Job of a Human Resource Specialist: A Study on

O*net
Course Name: Fundamentals of Human Resource
Management
Course Code: MGT 521

Submitted by
Srijon Kumar Saha
Student Id: 1803230
Department of Management
Faculty of Business Studies
HSTU, Dinajpur

Submitted to
Prof. Dr. Md. Zahangir Kabir
Professor
Department of Management
Faculty of Business Studies
HSTU, Dinajpur
Date of Submission: 20 February 2024
 Acknowledgement

I hereby convey my deepest gratitude and humble submission to the

Almighty without whose support; I would not able to complete the
task of preparing this term paper within the scheduled time. Term
paper is an essential part of MBA program as one can gather
knowledge and, in this case, practical experience by preparing the
paper. At first, I would like to express full gratitude to my course
teacher Prof. Dr. Md. Zahangir Kabir, Professor, Department of
Management, Faculty of Business Studies, Hajee Muhammad Danesh
Science and Technology University (HSTU), Dinajpur, who
instructed in the right way and gave proper guidelines for preparing
this term paper. We sincerely believe that the road to improvement is
never ending. So, we shall look forward to and gratefully
acknowledge all suggestions received.

Srijon Kumar Saha

Student Id: 1803230
Department of Management
Faculty of Business Studies
HSTU, Dinajpur
20 February 2024

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 Letter of Transmittal

20 February 2024

Prof. Dr. Md. Zahangir Kabir,

Professor,

Department of Management,

Faculty of Business Studies,

HSTU, Dinajpur.

Subject: Application for submitting the term paper.

Dear Sir,

With great pleasure I am submitting my term paper on the topic“ The Job of a
Human Resource Specialist: A Study on O*net”. While preparing this term
paper, I have followed your instructions and guidelines with attention and
diligence. I express our special gratitude to you for dedicating your valuable
time, expert guidance and support. I have tried my best to complete the paper
appropriately as much as possible. I shall be pleased to answer any sort of query
you may have regarding this paper. I hope, with great anticipation, that you
would like and accept our report, looking forward to your co-operation.

Sincerely Yours,

Srijon Kumar Saha

Student Id: 1803230
Department of Management
Faculty of Business Studies
HSTU, Dinajpur
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 Abstract

This term paper contains the analysis about the job of a Human
Resource Specialists using the O*net content model. This focuses on
studying the job from the view of the model. This paper contains the
detailed description of all the components of the O*net model. In this
report, the work oriented components are : work characteristics,
workers requirements, experience requirements. There are also job
oriented components like occupational requirements, workforce
characteristics, occupation- specific information. Among these
components there are cross occupational components that consist of
worker characteristics and occupational requirements. There are also
occupation specific components among these that are experience
requirements and occupational-specific information. These
components very much fulfill the report. Lastly, I have presented
some limitations that my paper may have. Further studies may get
better results regarding this.

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 Table of Contents

Serial Page
No. Contents No.
01. Acknowledgement 01
02. Letter of Transmittal 02
03. Abstract 03
04. Table of contents 04
05. Introduction 05
06. Methodology 06
07. Findings Regarding O*net Analysis 07-19
08. Conclusion 20

Introduction
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Human resources specialists recruit, screen, and interview job
applicants and place newly hired workers in jobs. They also may
handle compensation and benefits, training, and employee relations.
Human resources specialists generally work in office settings. Some,
particularly recruitment specialists, travel to attend job fairs, visit
college campuses, and meet with applicants. Most human resources
specialists work full time during regular business hours. Some work
more than 40 hours per week. To enter the occupation, human
resources specialists typically need a bachelor’s degree in human
resources, business, or a related field. Employment of human
resources specialists is projected to grow 6 percent from 2022 to
2032, faster than the average for all occupations. Human resources
specialists typically do the following:

● Consult with employers to identify hiring needs

● Interview job applicants about their relevant experience,
education, and skills
● Check applicants' references and backgrounds
● Inform applicants about job details, such as duties, benefits, and
working conditions
● Hire or refer qualified applicants
● Run or help with new employee orientation

These are some basic works of a human resource specialist. I have

done my analysis on this job using the O*net content model.

Methodology

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In this paper I have used the qualitative method for research. I have
used the O*net content model website. And I have found some
suitable results regarding a job which is the job of a Quality Control
Analyst . As this job is very important for every types of product or
service based organization, this analysis may help us know about the
better uses of this job. I have used this framework as a reference for
the job analysis :

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 Findings

Human Resource Specialists recruit, screen, interview, or place

individuals within an organization. They may perform other activities
in multiple human resources areas.

Sample of reported job titles: Corporate Recruiter, Employment

Representative, HR Analyst (Human Resources Analyst), HR
Coordinator (Human Resources Coordinator), HR Generalist (Human
Resources Generalist), Human Resources Representative (HR Rep),
Human Resources Specialist (HR Specialist), Personnel Analyst,
Personnel Officer, Recruiter. The job analysis will be conducted using
the O*net content model:

Occupation-Specific Information

Tasks:-

● Maintain current knowledge of Equal Employment Opportunity

(EEO) and affirmative action guidelines and laws, such as the
Americans with Disabilities Act (ADA).

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 ● Prepare or maintain employment records related to events, such
as hiring, termination, leaves, transfers, or promotions, using
human resources management system software.

● Address employee relations issues, such as harassment

allegations, work complaints, or other employee concerns.

● Review employment applications and job orders to match

applicants with job requirements.

● Inform job applicants of details such as duties and

responsibilities, compensation, benefits, schedules, working
conditions, or promotion opportunities.

● Contact job applicants to inform them of the status of their

applications.

● Related occupations

● Conduct exit interviews and ensure that necessary employment

termination paperwork is completed.

● Interview job applicants to obtain information on work history,

training, education, or job skills.

Technology Skills:-

● Business intelligence and data analysis software — IBM Cognos

Impromptu; Oracle Business Intelligence Enterprise Edition;
Qlik Tech QlikView; Tableau

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● Cloud-based data access and sharing software — Google Drive;
Microsoft SharePoint Hot technology ; Slack Hot technology
● Communications server software — IBM Domino
● Configuration management software — Perforce Helix software
● Customer relationship management CRM software —
Blackbaud The Raiser's Edge; Oracle Eloqua; Salesforce
software Hot technology ; Vendor management system software
● Data base management system software — Teradata Database
● Data base reporting software — Microsoft SQL Server
Reporting Services SSRS Hot technology ; SAP Crystal Reports
● Enterprise application integration software — Extensible
markup language XML Hot technology ; IBM InfoSphere
● Enterprise resource planning ERP software — Microsoft
Dynamics Hot technology ; Oracle PeopleSoft Hot technology ;
SAP software Hot technology ; Workday software In-Demand
Hot technology ; 8 more
● Enterprise system management software — IBM Power
Systems softwa
● Financial analysis software — Oracle E-Business Suite
Financials
● Geographic information system — ESRI ArcGIS software
● Graphics or photo imaging software — Adobe Creative Cloud
software Hot technology ; Adobe Illustrator Hot technology ;
Adobe Photoshop

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 Occupational Requirements

Work Activities:-

● Establishing and Maintaining Interpersonal Relationships —

Developing constructive and cooperative working relationships
with others, and maintaining them over time.
● Getting Information — Observing, receiving, and otherwise
obtaining information from all relevant sources.
● Making Decisions and Solving Problems — Analyzing
information and evaluating results to choose the best solution
and solve problems.
● Organizing, Planning, and Prioritizing Work — Developing
specific goals and plans to prioritize, organize, and accomplish
your work.
● Evaluating Information to Determine Compliance with
Standards — Using relevant information and individual
judgment to determine whether events or processes comply with
laws, regulations, or standards.
● Resolving Conflicts and Negotiating with Others — Handling
complaints, settling disputes, and resolving grievances and
conflicts, or otherwise negotiating with others.
● Updating and Using Relevant Knowledge — Keeping up-to-
date technically and applying new knowledge to your job.

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 ● Processing Information — Compiling, coding, categorizing,
calculating, tabulating, auditing, or verifying information or
data.
● Processing Information — Compiling, coding, categorizing,
calculating, tabulating, auditing, or verifying information or
data.
● Communicating with People Outside the Organization —
Communicating with people outside the organization,
representing the organization to customers, the public,
government, and other external sources. This information can be
exchanged in person, in writing, or by telephone or e-mail.
● Providing Consultation and Advice to Others — Providing
guidance and expert advice to management or other groups on
technical, systems-, or process-related topics.
● Scheduling Work and Activities — Scheduling events,
programs, and act.

Detailed Work Activities:-

● Evaluate personnel practices to ensure adherence to regulations.

● Maintain data in information systems or databases.
● Verify application data to determine program eligibility.
● Coordinate personnel recruitment activities.
● Develop training materials.
● Train personnel to enhance job skills.
● Review license or permit applications.
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 ● Discuss business strategies, practices, or policies with managers.
● Maintain records, documents, or other files.
● Advise others on business or
● Inform individuals or organizations of status or findings.
● Interview employees, customers, or others to collect
information.

Work Context:-

● Impact of Decisions on Co-workers or Company Results

● Importance of Being Exact or Accurate
● Impact of Decisions on Co-workers or Company Results
● Spend Time Using Your Hands to Handle, Control, or Feel
Objects, Tools, or Controls.

Experience Requirements

Job Zone:-

● Title- Job Zone Four: Considerable Preparation Needed

● Education- Most of these occupations require a four-year
bachelor's degree, but some do not.
● Related Experience- A considerable amount of work-related
skill, knowledge, or experience is needed for these occupations.
For example, an accountant must complete four years of college
and work for several years in accounting to be considered
qualified.

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 ● Job Training- Employees in these occupations usually need
several years of work-related experience, on-the-job training,
and/or vocational training.
● Job Zone Examples- Many of these occupations involve
coordinating, supervising, managing, or training others.
Examples include real estate brokers, sales managers, database
administrators, graphic designers, conservation scientists, art
directors, and cost estimators.

Training & Credentials:-

● HR Certification Courses in Dhaka – Duration and Other Details

● HR Analytics. Durations : 1 Month. Specialisation.

● CHRMP BEI. Durations : 1 Month. Specialisation.

● C&B Planning. Durations : 1 Month. Specialisation.

● Talent Acquisition. Durations : 1 Month. Specialisation.

Worker Requirements

Skills:

● Critical Thinking — Using logic and reasoning to identify the

strengths and weaknesses of alternative solutions, conclusions,
or approaches to problems.

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 ● Writing — Communicating effectively in writing as appropriate
for the needs of the audience.
● Service Orientation — Actively looking for ways to help people.
● Social Perceptiveness — Being aware of others' reactions and
understanding why they react as they do.
● Active Learning — Understanding the implications of new
information for both current and future problem-solving and
decision-making.
● Judgment and Decision Making — Considering the relative
costs and benefits of potential actions to choose the most
appropriate one.
● Complex Problem Solving — Identifying complex problems
and reviewing related information to develop and evaluate
options and implement solutions.

Knowledge:-

● Personnel and Human Resources — Knowledge of principles

and procedures for personnel recruitment, selection, training,
compensation and benefits, labor relations and negotiation, and
personnel information systems.

● Administrative — Knowledge of administrative and office

procedures and systems such as word processing, managing files
and records, stenography and transcription, designing forms, and
workplace terminology.

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 ● Administration and Management — Knowledge of business and
management principles involved in strategic planning, resource
allocation, human resources modeling, leadership technique,
production methods, and coordination of people and resources.

● English Language — Knowledge of the structure and content of

the English language including the meaning and spelling of
words, rules of composition, and grammar.

● Customer and Personal Service — Knowledge of principles and

processes for providing customer and personal services. This
includes customer needs assessment, meeting quality standards
for services, and evaluation of customer satisfaction.

Education:-

● Bachelor’s degree required

● Professional degree also required

Worker Characteristics

Abilities:-

● Written Comprehension — The ability to read and understand

information and ideas presented in writing.

● Deductive Reasoning — The ability to apply general rules to

specific problems to produce answers that make sense.

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 ● Problem Sensitivity — The ability to tell when something is
wrong or is likely to go wrong. It does not involve solving the
problem, only recognizing that there is a problem.

● Speech Clarity — The ability to speak clearly so others can

understand you.

● Speech Recognition — The ability to identify and understand

the speech of another person.

● Inductive Reasoning — The ability to combine pieces of

information to form general rules or conclusions (includes
finding a relationship among seemingly unrelated events).

● Information Ordering — The ability to arrange things or actions

in a certain order or pattern according to a specific rule or set of
rules (e.g., patterns of numbers, letters, words, pictures,
mathematical operations).

● Category Flexibility — The ability to generate or use different

sets of rules for combining or grouping things in different ways.

Interests:-

● Enterprising — Work involves managing, negotiating,

marketing, or selling, typically in a business setting, or leading
or advising people in political and legal situations. Enterprising
occupations are often associated with business initiatives, sales,

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 marketing/advertising, finance, management/administration,
professional advising, public speaking, politics, or law.

● Conventional — Work involves following procedures and

regulations to organize information or data, typically in a
business setting. Conventional occupations are often associated
with office work, accounting, mathematics/statistics,
information technology, finance, or human resources.

● Social — Work involves helping, teaching, advising, assisting,

or providing service to others. Social occupations are often
associated with social, health care, personal service,
teaching/education, or religious activities.

Work Values:-

● Relationships — Occupations that satisfy this work value allow

employees to provide service to others and work with co-
workers in a friendly non-competitive environment.
Corresponding needs are Co-workers, Moral Values and Social
Service.

● Support — Occupations that satisfy this work value offer

supportive management that stands behind employees.
Corresponding needs are Company Policies, Supervision:
Human Relations and Supervision: Technical.

● Achievement — Occupations that satisfy this work value are

results oriented and allow employees to use their strongest

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 abilities, giving them a feeling of accomplishment.
Corresponding needs are Ability Utilization and Achievement.

Work Styles:-

● Self-Control — Job requires maintaining composure, keeping

emotions in check, controlling anger, and avoiding aggressive
behavior, even in very difficult situations.

● Dependability — Job requires being reliable, responsible, and

dependable, and fulfilling obligations.

● Adaptability/Flexibility — Job requires being open to change

(positive or negative) and to considerable variety in the
workplace.

● Stress Tolerance — Job requires accepting criticism and dealing

calmly and effectively with high-stress situations.

● Concern for Others — Job requires being sensitive to others'

needs and feelings and being understanding and helpful on the
job.

● Independence — Job requires developing one's own ways of

doing things, guiding oneself with little or no supervision, and
depending on oneself to get things done.

● Social Orientation — Job requires preferring to work with

others rather than alone, and being personally connected with
others on the job.
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 ● Analytical Thinking — Job requires analyzing information and
using logic to address work-related issues and problems.

● Leadership — Job requires a willingness to lead, take charge,

and offer opinions and direction.

● Initiative — Job requires a willingness to take on

responsibilities and challenges.

Workforce Characteristics

Wages & Employment:-

● The estimated total pay for a Human Resources Executive is

BDT 50,000 per month in the Bangladesh area.

● Average salary of BDT 56,250 per month.

● The estimated additional pay is BDT 78,000 per month.

Job Openings:-

● Director, Human Resources

● Executive (HRIS, Group HR) - For AKIJBASHIR GROUP

● HR Operations & Governance Expert (Sr. Executive)

● Executive/ Senior Executive, People & Culture (HR)

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 Conclusion

Finally, we can say that, this job analysis is conducted

successfully in the paper using the O*net model. This job can
make revolution if handled properly and with proper ethical
practices. As it ensures quality it has a huge effect on the user
of the products and services. For farther research on this job
O*net model may help the researchers for the betterment of
this job.

Limitations:-

● This paper may contain sob limitations like,

● May miss some of the terms that may be important.
● Some missing information regarding the job.
● Some betterment approaches of O*net may help.
● Missing knowledge regarding any organization where the
may be conducted.

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