Professional Documents
Culture Documents
Helgeson ch07 Communication
Helgeson ch07 Communication
Fourth Edition
Chapter 7
Communication
• Setting
Sex differences more likely in laboratory
settings when interaction is brief and with
unfamiliar persons (Aries, 2006)
Interactional styles among people in
ongoing relationships may be influenced by
factors other than sex
• Thus, sex differences stronger for
gender-typed tasks, same-sex
interactions, brief interactions
Implications of Interaction
Styles for Performance
• Group’s performance may depend on
match between members’ interaction
styles and task
Task-oriented goals need task-oriented
behavior
Social activity, consensus goals need
positive social behavior
Language