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Development of Preliminary Framework of Facility Management Strategy for Construction Industry (2021-2025)
 Facility Management (FM) nowadays is operating in an era of change and challenging time of
pandemic COVID-19. People would rather understand FM is part of the maintenance works.
Moreover, FM encompasses big spectrum of construction value chain right from design onset
until demolition. To address these, Construction Research Institute of Malaysia (CREAM) has
embarked upon a preliminary study current gap and challenges on FM need for CIDB and
pertinent issues for industry FM. The gaps and issues gathered were analysed and came out
with the priority setting using matrix comparison. Some literature search, interviews with
departmental of CIDB related on FM and industry experts were carried out to explore further.
The recommendations were made based on action plan (short, medium, and long term) for
CIDB to consider. The proposed ecosystem was then be formulated to address the current
programme undertaken by CIDB, proposing new initiatives to be carried out by CIDB as new
green field areas in construction industry as highlighted in CIDB Strategic Plan (CSP 2021-
2025). A compendium book on FM was also compiled and published based on previous
technical reports, proceedings, theses, and articles published by CREAM. This report is
suitable for industry players, academia to get some insightful information the journey,
initiatives and strategies FM from government and industry perspectives. The findings and
recommendations made would be useful for CIDB to chart some strategies and empowerment
FM particularly for CIDB and FM industry at large.

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Development of Preliminary Framework of Facility Management Strategy for Construction Industry (2021-2025)