Travel Assignment

Leeza
Learner Name
Course Title
Assessor Name Harminder mam
I.V. Name
Unit No. & Title Unit:5, Air Travel management
Outcome Numbers & UNIT5
Statements LO1-Examine the functions of international travel organizations
within the airline industry.

LO2- Demonstrate knowledge of aviation geography and

associated terminology.

LO3- Examine documents and regulations used in air travel.

LO4- Explore the options available when planning an itinerary and

making a booking.

Issue Date 25/10/23 Submission Date 1/11/23

Learner’s Declaration

I confirm, the contents of the final assignment submitted, is based on personal research and
analysis.
Learner Name Leeza Date 1/11/ 23

Instruction Your assignment will not be accepted if it does not contain the list of source
details of the text material referred to and the details of the people
contacted in accomplishing this project and the tasks attached.

Purpose & Aims  Explain the functions and responsibilities of travel organisations
 Evaluate the importance of international aviation conventions.
 Demonstrate knowledge of the geography of the aviation industry
 Use appropriate terminology associated with the aviation industry.
 Identify the main documents required by passengers
 Investigate different uses of the Travel Information Manual.
 Explain the planning process for an air travel itinerary

C4.A4/9
  Using timetables and tariffs produce a detailed itinerary and tickets
for a minimum five day tour.

You are working in an Air travel organization like a Travel agency or a

Background Tour Operating company as a counter staff.

Guidelines: Students to attempt the below questions for getting PASS/ MERIT/ DISTINCTION
1. Write your responses in the space provided below the questions
2. Review your answers before submitting the Assignment

TIMELINE: You can take up to One week to submit the Assignments

Question. 1. A customer walks-in: he/she wants to go out on a tour with family. Plan the trip
according to the passenger’s necessities:
A) You are required to write about any 2 countries, travelling to two respective cities
in each of them. The choice of Countries/cities should have some history and tourist
attractions.
*Note: Minimum 2 and maximum 6 destinations in each city. (PASS)

B) Each country has its own travel set of laws: be explicit in explaining how to
reach that country along with the customs, currency, and the airport tax
regulation policy (if required). (PASS)
C)Prepare itinerary for the client. Itinerary prepared for the client should have
Day to Day itinerary for the passenger with a return journey planned from the
home country. (PASS)

Answer A) : traveling from India (kolkata) to France and england two countries
france two cities paris and lyon then England two cities London and Manchester will visit
three destinations
( A) France

1 .PARIS

*Eiffel tower
* Notre Dame Cathedral
* louvre museam

2) LYON

* musee des beaux arts

* quartier saint -Jean and quartier saint Georges
* musee de la civilisation gallo romaine

B) ENGLAND

1) LONDON

*London eye
*tower of london
* the view from the shard

2) MANCHESTER

*Castlefield
*Manchester cathedral
*national football museum

I. France history

France was originally known as the Roman province of Gaul. After the fall of the Roman Empire,
it was conquered by a Germanic tribe known as the Franks. Clovis I was the Frankish leader who
became the first king of France in the late 5th century. Another Frankish leader, Charlemagne,
conquered large parts of Germany, northern Italy, and parts of Spain. During the Middle Ages,
the Hundred Years' War was fought over the issue of legitimate dynastic succession.
The French Revolution of 1789 overthrew the monarchy and eventually led to the rise of
Napoleon Bonaparte. Napoleon brought about many reforms, including the establishment of
the Napoleonic Code (legal system) and a codified educational system. France fought in alliance
with Great Britain in both WW I and WW II.
The French Revolution was soon eclipsed by the imperial ambitions of Napoleon Bonaparte
(1769–1821), and the ensuing Napoleonic Wars saw France first militarily dominate Europe,
then be defeated. The monarchy was restored, but instability followed and a second republic,
second empire and third republic followed in the nineteenth century. The early twentieth
century was marked by two German invasions, in 1914 and 1940, and a return to a democratic
republic after liberation. France is currently in its Fifth Republic, established in 1959 during
upheavals in society.

1) paris

*Eiffel tower

The Eiffel Tower was built from 1887 to 1889 by French engineer Gustave Eiffel, whose
company specialized in building metal frameworks and structures. Gustave Eiffel is at the origin
of many metallic works in Europe including the Porto Viaduct (Portugal), the Viaduct du Garabit
(France) and the Budapest train station (Hungary).

Gustave Eiffel's company, that was located in Levallois Perret, very near Paris, France, also built
the metal framework for another world-famous monument: the Statue of Liberty (New York,
United States), designed by Auguste Bartholdi and offered to the United States as a gift from
France to celebrate the 100th anniversary of the American Declaration of Independence in
1886.

*notre Dame Cathedral

Notre-Dame de Paris, also called Notre-Dame Cathedral, cathedral church in Paris. It is the most
famous of the Gothic cathedrals of the Middle Ages and is distinguished for its size, antiquity,
and architectural interest.

Notre-Dame lies at the eastern end of the Île de la Cité and was built on the ruins of two earlier
churches, which were themselves predated by a Gallo-Roman temple dedicated to Jupiter. The
cathedral was initiated by Maurice de Sully, bishop of Paris, who about 1160 conceived the idea
of converting into a single building, on a larger scale, the ruins of the two earlier basilicas. The
foundation stone was laid by Pope Alexander III in 1163, and the high altar was consecrated in
1189. The choir, the western facade, and the nave were completed by 1250, and porches,
chapels, and other embellishments were added over the next 100 years.

* Louvre museum

Louvre, in full Louvre Museum or French Musée du Louvre, official name Great Louvre or
French Grand Louvre, national museum and art gallery of France, housed in part of a large
palace in Paris that was built on the right-bank site of the 12th-century fortress of Philip
Augustus. It is the world’s most-visited art museum, with a collection that spans work from
ancient civilizations to the mid-19th century.

2) LYON

*musee des beaux arts

The Musée des Beaux-Arts de Bordeaux is the fine arts museum of the city of Bordeaux, France.
The museum is housed in a dependency of the Palais Rohan in central Bordeaux. Its collections
include paintings, sculptures and drawings from the 15th century to the 20th century. The
largest collection is composed of paintings, and its strong points are works by French, Flemish
painters and Dutch painters.

* quartier saint -Jean and quartier saint Georges

The Eglise Saint-Georges (Church of St. George) is a Roman Catholic church located on the Place
François-Bertras, in the Vieux Lyon quarter, in the 5th arrondissement of Lyon. It is under the
direction of the Primatiale parish and was named in honor of Saint George. The cathedral is
near the Place Benoît-Crépu, between the quarter of the Quarantaine and Saint-Jean quarters
*muse'e de la civilisation gallo romaine

Lugdunum, formerly known as the Gallo-Roman Museum of Lyon-Fourvière, is a museum of

Gallo-Roman civilisation in Lyon (Roman Lugdunum). Previously presented at the Museum of
Fine Arts of Lyon and the Antiquarium, the municipal Gallo-Roman collection was transferred to
a new building designed by Bernard Zehrfuss and opened in 1975, near the city's Roman
theatre and odeon, on a hill known as Fourvière, located in the heart of the Roman city.
Internally, it is formed of a concrete spiral ramp descending and branching out into the display
rooms. It is managed and operated by the Metropolis of Lyon jointly with the archaeological
museum of Saint-Romain-en-Gal. As well as displaying its own permanent collections of Roman,
Celtic and pre-Roman material (inscriptions, statues, jewellery, everyday objects), a plan-relief
of the ancient town and scale models of its major monuments such as the theatre and the
Odeon, it also regularly hosts temporary exhibitions. On November 8, 2017, the museum was
renamed Lugdunum.

II. ENGLAND HISTORY

England became inhabited more than 800,000 years ago, as the discovery of stone tools and
footprints at Happisburgh in Norfolk have indicated.] The earliest evidence for early modern
humans in Northwestern Europe, a jawbone discovered in Devon at Kents Cavern in 1927, was
re-dated in 2011 to between 41,000 and 44,000 years old.] Continuous human habitation in
England dates to around 13,000 years ago (see Creswellian), at the end of the Last Glacial
Period. The region has numerous remains from the Mesolithic, Neolithic and Bronze Age, such
as Stonehenge and Avebury. In the Iron Age, all of Britain south of the Firth of Forth was
inhabited by the Celtic people known as the Britons, including some Belgic tribes (e.g. the
Atrebates, the Catuvellauni, the Trinovantes, etc.) in the south east. In AD 43 the Roman
conquest of Britain began; the Romans maintained control of their province of Britannia until
the early 5th century.

The end of Roman rule in Britain facilitated the Anglo-Saxon settlement of Britain, which
historians often regard as the origin of England and of the English people. The Anglo-Saxons, a
collection of various Germanic peoples, established several kingdoms that became the primary
powers in present-day England and parts of southern Scotland.[3] They introduced the Old
English language, which largely displaced the previous Brittonic language. The Anglo-Saxons
warred with British successor states in western Britain and the Hen Ogledd (Old North; the
Brittonic-speaking parts of northern Britain), as well as with each other. Raids by Vikings
became frequent after about AD 800, and the Norsemen settled in large parts of what is now
England. During this period, several rulers attempted to unite the various Anglo-Saxon
kingdoms, an effort that led to the emergence of the Kingdom of England by the 10th century.

1) London

* London eye

The London Eye, or the Millennium Wheel, is a cantilevered observation wheel on the South
Bank of the River Thames in London. It is Europe's tallest cantilevered observation wheel,[14]
and the most popular paid tourist attraction in the United Kingdom with over three million
visitors annually.[15] It has made many appearances in popular culture.

*tower of London
The Tower of London, officially His Majesty's Royal Palace and Fortress of the Tower of London,
is a historic castle on the north bank of the River Thames in central London, England. It lies within
the London Borough of Tower Hamlets, which is separated from the eastern edge of the square
mile of the City of London by the open space known as Tower Hill. It was founded toward the end
of 1066 as part of the Norman Conquest. The White Tower, which gives the entire castle its name,
was built by William the Conqueror in 1078 and was a resented symbol of oppression, inflicted
upon London by the new Norman ruling class. The castle was also used as a prison from 1100
(Ranulf Flambard) until 1952 (Kray twins),[3] although that was not its primary purpose. A grand
palace early in its history, it served as a royal residence. As a whole, the Tower is a complex of
several buildings set within two concentric rings of defensive walls and a moat. There were
several phases of expansion, mainly under kings Richard I, Henry III, and Edward I in the 12th and
13th centuries. The general layout established by the late 13th century remains despite later
activity on the site.

* the view from the shard

The Tower of London, officially His Majesty's Royal Palace and Fortress of the Tower of London,
is a historic castle on the north bank of the River Thames in central London, England. It lies within
the London Borough of Tower Hamlets, which is separated from the eastern edge of the square
mile of the City of London by the open space known as Tower Hill. It was founded toward the end
of 1066 as part of the Norman Conquest. The White Tower, which gives the entire castle its name,
was built by William the Conqueror in 1078 and was a resented symbol of oppression, inflicted
upon London by the new Norman ruling class. The castle was also used as a prison from 1100
(Ranulf Flambard) until 1952 (Kray twins),[3] although that was not its primary purpose. A grand
palace early in its history, it served as a royal residence. As a whole, the Tower is a complex of
several buildings set within two concentric rings of defensive walls and a moat. There were
several phases of expansion, mainly under kings Richard I, Henry III, and Edward I in the 12th and
13th centuries. The general layout established by the late 13th century remains despite later
activity on the site.

2) Manchester

*castlefield
Castlefield is an inner-city conservation area in Manchester, North West England. The
conservation area which bears its name is bounded by the River Irwell, Quay Street, Deansgate
and Chester Road. It was the site of the Roman era fort of Mamucium or Mancunium which gave
its name to Manchester. It was the terminus of the Bridgewater Canal, the world's first industrial
canal, built in 1764; the oldest canal warehouse opened in 1779. The world's first passenger
railway terminated here in 1830, at Liverpool Road railway station[1] and the first railway
warehouse opened here in 1831.

*Manchester cathedral

Manchester Cathedral is a striking building with origins in the 13th century, that has remained a
centre of worship in the city for hundreds of years. Today it provides an intriguing visit amongst
the hustle and bustle of Manchester’s busy streets, and is one of the best places to explore its
medieval past

*national football meusem

,

The National Football Museum is England's national museum of football. It is based in the Urbis
building in Manchester city centre, and preserves, conserves and displays important collections
of football memorabilia.

B) answer - France Customs, Currency & Airport Tax regulations details

France country information overviewPrint
Customs
Import regulations:
Free import to passengers arriving with goods purchased within the EU which are for personal
use only (including the French Overseas Departments of Guadeloupe, French Guiana, Martinique
and Reunion):
a. tobacco products, for passengers aged 17 and over:
- 800 cigarettes;
- 400 cigarillos;
- 200 cigars;
- 1kilogram of pipe or cigarette tobacco;
b. alcoholic beverages, for passengers aged 17 years and older:
- 10 liters of spirits over 22%;
- 20 liters of alcoholic beverages less than 22%;
- 90 liters of wine (though no more than 60 litres of sparkling wine);
- 110 liters of beer.

Free import to passengers arriving from non-EU Member States (including Canary Islands,
Channel Islands):
1. tobacco products, for passengers aged 17 years and over:
- 200 cigarettes; or
- 100 cigarillos (max. 3 grams each); or
- 50 cigars; or
- 250 grams of smoking tobacco; or
- a proportional mix of these products;
2. alcoholic beverages, for passengers aged 17 years and older:
- 1 liter of spirits over 22% volume, or non-denatured ethyl alcohol with more than 80% volume;
or
- 2 liters of spirits or aperitifs made of wine or similar beverages less than 22% volume, or
sparkling wines or liquor wines; or
- a proportional mix of these products; and in addition
- 4 liters still wine; and
- 16 liters of beer;
3. medicines, sufficient for personal requirements;
4. other goods (for air travelers) up to a total value of EUR 430.- (per adult) or EUR 150.- (per
passenger aged under 15 years). Such amounts cannot be cumulated by several people.
5. gold/jewellery: must be declared except personal jewellery not exceeding a total weight of 500
grams if it is in regular situation.

Due to the outbreak of African swine fever (ASF) it is prohibited to import products of pig origin.
The transport authorities should be informed if passengers do bring it with them.
Leftover meals should be disposed in suitable and closed bins.

Products of animal origin, not originating from an EU Member State, Andorra, Iceland,
Liechtenstein, Norway, San Marino or Switzerland, are not permitted to be imported into an EU
Member State, with the exception of limited amounts of specific products from other countries.

For full details, please see or refer to the website of the European Union,
https://ec.europa.eu/food/animals/animals-products-trade-imports/personal-imports_en .

For full details please see Terms & Definitions, section 5. Customs, or refer to the website of the
European Union, http://europa.eu/.
Certain plants and plant products entering the EU must have an original phytosanitary certificate
(see www.ec.europa.eu/food/plant/plant_health_biosecurity). These items must be declared on
arrival and are subject to phytosanitary checks.

Arms and Ammunition regulations:

Import regulations vary per category of firearms and per country of origin.
For further details please refer to www.douane.gouv.fr :
- Email : dg-bic@douane.finances.gouv.fr
- Tel: 0811 20 44 44 if calling from France or 33 1 72 40 78 50 if calling from outside Metropolitan
France or abroad.

Prohibited: It is not allowed to import arms and ammunition from Russian Fed. and Syria. For
more information see https://sanctionsmap.eu/#/main/

Export regulations:
Gold/jewellery must be declared except personal jewellery not exceeding a total weight of 500
grams if it is in regular situation.

Crew members customs regulations:

Free import of the following:
1. 40 cigarettes, or 20 cigarillos, or 10 cigars, or 50 grams of tobacco;
2. alcoholic beverages (distilled or spirits):
- over 22% proof: 0,25 liter; or
- up to/under 22% proof: 0,50 liter, or
- still wines: 0,50 liter;
3. 7,5 grams of perfume and 0,375 deciliter of eau de toilette;
4. 100 grams of coffee or 40 grams of coffee extracts or coffee essence and 20 grams of tea or 8
grams of tea extract or tea essence.
5. personal and non-commercial goods may not exceed a total value of EUR 45,73.

Pets:
Warning: pets without the necessary certificates will be returned to place of origin or destroyed.
The regulations below also apply to pets traveling between metropolitan France, French
Overseas Departments and regions, French Overseas Collectivities and Territories or transiting if
they leave the airport.
1. Cats and dogs are subject to Regulation (EC) No. 998/2003 and Regulation (EU) 576/2013 .For
more information and details contact a French embassy/consulate or the French Ministry of
Agriculture (www.agriculture.gouv.fr).
EXCEPTIONS TO THE ABOVE RESOLUTION:
a. Cats, dogs and ferrets from French Overseas Departments and Territories (except for French
Guiana) must be at least 8 weeks old, and must have a microchip implant. No vaccinations are
required.
b. cats and dogs from the United Kingdom do not need a rabies vaccination if holding:
- Sanitary Certificate issued 10 days or less before transportation; and
- certificate that the pet has been residing in the United Kingdom for at least 6 months prior to
departure or since birth;
c. pets from the following countries do not require the blood test neutralizing rabies virus:
Andorra, Antigua and Barbuda, Argentina, Aruba, Ascension Isl., Australia, Bahrain, Barbados,
Belarus, Bermuda, Bonaire, Saba and St. Eustatius, Bosnia and Herzegovina, Canada, Cayman Isl.,
Chile, Chinese Taipei, Croatia, Curacao, Falkland Isl. (Malvinas), Fiji, French Polynesia, Guam,
Hong Kong (SAR China), Iceland, Jamaica, Japan, Liechtenstein, Malaysia, Mauritius, Mayotte,
Mexico, Monaco, Montserrat, New Caledonia, New Zealand, Norway, Russian Fed., San Marino,
Singapore, St. Helena, St. Kitts and Nevis, St. Lucia, St. Maarten, St. Pierre and Miquelon, St.
Vincent and the Grenadines, Switzerland, Trinidad and Tobago, United Arab Emirates, USA,
Vanuatu, Vatican City (Holy See), Virgin Isl. (British) and Wallis and Futuna Isl.;
d. for import of more than 5 pets, a certificate of movement issued by the local sanitary
authorities is required.
Prohibited:
- puppies and kittens from third countries and French Guiana less than 15 weeks old;
- puppies and kittens from another EU Member State, if they did not receive a rabies vaccination
at least 21 days prior to import;
- the following breeds recognized as dangerous breeds (category 1) are prohibited: any dog of
the type Staffordshire terrier (without a pedigree), American Staffordshire terrier (without a
pedigree) (Pitbulls), Mastiff (Boerbulls ), Tosa (without a pedigree). Breeds classed as GUARD
DOGS (CATEGORY 2), with a pedigree can be imported into France: Staffordshire terrier,
American Staffordshire terrier, Rottweiler, Rottweiler and any dog of the type known as a
Rottweiler without a pedigree, Tosa. Consult a French embassy or consulate for special
requirements for import of category 2 breeds and also the carrier for any regulations regarding
the transportation of such breeds.
2. Birds are subject to Decision (EC) No. 25/2007. Prior authorization required. For more
information and details contact a French embassy/consulate or the French Ministry of Agriculture
(www.agriculture.gouv.fr ).
Baggage Clearance regulations:
Baggage can be cleared at any airport in France.

Exempt: baggage of passengers with a destination outside of France, in transit via Paris,
international airport Charles de Gaulle or Orly.

Currency
Currency Import regulations:
Same regulations as for export apply.

Currency Export regulations:

Local currency (Euro - EUR) and foreign currencies: no restrictions if arriving from or traveling to
another EU Member State .
If arriving directly from or traveling to a country outside the EU: amounts exceeding EUR 10,000.-
or more or the equivalent in another currency (incl. banker's draft and
cheques of any kind) must be declared.

Airport Tax
No airport tax is levied on passengers upon embarkation at the airport.

Learn all about regulations for your destination country. From airport tax to be paid on departure,
to importing pets, as well as rules on how much currency you may bring into and out of a country.

C). Kolkata( india )to France to England and and back to kolkata( india)
Question2
A). Give an explanation about the international travel organisations (Merit)
 IATA
Answer the international air transport Association is a trade association of the world
airlines founded in 1945. IATA support airline activity and helps formulated industry policy
and standards.

 UFTAA
Answer the universal federation of travel agent association is a federation of national
Association of travel agents and tour operators and is the largest world body representing
the travel industry

 PATA
Answer the Pacific Asia travel association creat regulations for aviation safety efficiency
and regularly and environmental protection the organization also regulates operating
practice and produres covering the technical field of aviation.
  ICAO
Answer the international civil aviation organization creates regulations for aviation safety
security efficiency and regulations and environment protection

 Warsaw Convention
Answer the convention for the unification of certain rules relating to international
carriage by air commanly know as the Warsaw convention is an international convention
which regulates liability for international carriage of person, luggage or goods performed
by aircraft for reward. Signed 12 October 1929

 Montreal Convention
Answer the Montreal convention 1999 established airlines liability in case of death or
injury to passengers as well as in cases of dealy damage or loss of baggage and cargo

 Chicago Convention
Answer the convention on international civil aviation also known as Chicago convention
established rhe international civil aviation organization a specialized agency of United
Nations charges with coordinating international air travel.

B) The client is probing to find how knowledgeable you are in the Travel Industry, to see if you
are qualified enough to prepare this package for him. So he has put forward a new question for
you. Please write your response/s below. (Merit)

 “Can you please explain ‘the freedoms of the air’ with regard to my package? Which
freedoms are applicable to my route, using the route and airlines that you have chosen
for my tour package?

*Note – Please explain the different freedoms of the air and then present the applicable
 freedoms which are achieved in the package

Answer

First Freedom of the Air - the right or privilege, in respect of scheduled international air
services, granted by one State to another State or States to fly across its territory without
landing (also known as a First Freedom Right).

Second Freedom of the Air - the right or privilege, in respect of scheduled international air
services, granted by one State to another State or States to land in its territory for non-traffic
purposes (also known as a Second Freedom Right).

Third Freedom of The Air - the right or privilege, in respect of scheduled international air
services, granted by one State to another State to put down, in the territory of the first State,
traffic coming from the home State of the carrier (also known as a Third Freedom Right).

Fourth Freedom of The Air - the right or privilege, in respect of scheduled international air
services, granted by one State to another State to take on, in the territory of the first State,
traffic destined for the home State of the carrier (also known as a Fourth Freedom Right).

Fifth Freedom of The Air - the right or privilege, in respect of scheduled international air
services, granted by one State to another State to put down and to take on, in the territory of
the first State, traffic coming from or destined to a third State (also known as a Fifth Freedom
Right).

ICAO characterizes all "freedoms" beyond the Fifth as "so-called" because only the first five
"freedoms" have been officially recognized as such by international treaty.

Sixth Freedom of The Air - the right or privilege, in respect of scheduled international air
services, of transporting, via the home State of the carrier, traffic moving between two other
States (also known as a Sixth Freedom Right). The so-called Sixth Freedom of the Air, unlike the
first five freedoms, is not incorporated as such into any widely recognized air service
agreements such as the "Five Freedoms Agreement".

Seventh Freedom of The Air - the right or privilege, in respect of scheduled international air
services, granted by one State to another State, of transporting traffic between the territory of
the granting State and any third State with no requirement to include on such operation any
point in the territory of the recipient State, i.e the service need not connect to or be an
extension of any service to/from the home State of the carrier.

Eighth Freedom of The Air - the right or privilege, in respect of scheduled international air
services, of transporting cabotage traffic between two points in the territory of the granting
State on a service which originates or terminates in the home country of the foreign carrier or
(in connection with the so-called Seventh Freedom of the Air) outside the territory of the
granting State (also known as a Eighth Freedom Right or "consecutive cabotage").

Ninth Freedom of The Air - the right or privilege of transporting cabotage traffic of the
granting State on a service performed entirely within the territory of the granting State (also
known as a Ninth Freedom Right or "stand alone" cabotage).
Question3. Why do you think your package is of good ? Can you please elaborate?
 Can you compare your package with a similar package of any other tour operator and tell the
client of the advantages of your package.
(Distinction)

Note- Give the highlights, advantages of the packages including the relevant measures taken
while making the package and how all those measures has helped package and passenger
directly or indirectly ie; by saving time, money, making the tour more interesting etc.

Answer