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Clarify responsibilities with a hotel duty manager checklist

Walkthrough
GENERAL
Are there instructions provided by a general manager?
Yes
No
Are there special events planned?
Yes
No
Number of rooms available at the start of your shift
Reviewed all activities in the lobby area and given maximum assistance to arriving and departing
guests
Yes No NA
WALK THROUGH CHECKLIST
Hotel sign at arrival:

st
Compliant
Non - Compliant
N/A
Main entrance
Compliant
Non - Compliant
N/A
lli
Lobby
Compliant
Non - Compliant
ea
N/A
Washrooms in the lobby
Compliant
Non - Compliant
N/A
Executive Loge
R

Compliant
Non - Compliant
N/A
Safe-box room
Compliant
Non - Compliant
N/A
Fire exits
Compliant
Non - Compliant
N/A
Elevators
Compliant
Non - Compliant
N/A
Guest floors
Compliant
Non - Compliant
N/A
Banquets/Restaurant
Compliant
Non - Compliant
N/A
Main kitchen
Compliant
Non - Compliant
N/A
Administration office
Compliant
Non - Compliant
N/A
Health club/Fitness room
Compliant
Non - Compliant

st
N/A
Spa & salon
Compliant
Non - Compliant
N/A
Garden
Compliant
lli
Non - Compliant
N/A
ea
Swimming pool
Compliant
Non - Compliant
N/A
Staff lockers
Compliant
R

Non - Compliant
N/A
Garbage place
Compliant
Non - Compliant
N/A
Staff cafeteria
Compliant
Non - Compliant
N/A
Basement and parking lot
Compliant
Non - Compliant
N/A
ROOMS
STAFF
Staff spot checks
Employee
Name
Spot check on
Any remarks?
COMPLETION
Manager's instructions:
Full name and signature of the manager:

st
lli
ea
R

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