Professional Documents
Culture Documents
Ibt Midterm
Ibt Midterm
ETHICS,
CORPORATE SOCIAL RESPONSIBILITY,
& SUSTAINABILITY
B U N A
& NA
HA R E
CHAP 5
LEARNING OBJECTIVES
TABLE OF CONTENT
UNDERSTAND THE ETHICAL, CORPORATE SOCIAL RESPONSIBILITY, AND SUSTAINABILITY
ISSUES FACED BY INTERNATIONAL BUSINESSES.
1
EXPLAIN HOW GLOBAL MANAGERS CAN INCORPORATE ETHICAL CONSIDERATIONS INTO THEIR
5 DECISION MAKING IN GENERAL, AS WELL AS CORPORATE SOCIAL RESPONSIBILITY AND
SUSTAINABILITY INITIATIVES.
01
Understand
THE ETHICAL, CORPORATE SOCIAL RESPONSIBILITY,
AND SUSTAINABILITY ISSUES
MANY ETHICAL ISSUES IN INTERNATIONAL BUSINESS ARE ROOTED IN THE FACT THAT POLITICAL SYSTEMS,
THE LAW, ECONOMIC DEVELOPMENT, AND CULTURE VARY SIGNIFICANTLY FROM NATION TO NATION.
IN THE INTERNATIONAL BUSINESS SETTING, THE MOST COMMON ETHICAL ISSUES INVOLVE
EMPLOYMENT PRACTICES, HUMAN RIGHTS, ENVIRONMENTAL REGULATIONS, AND MORAL
OBLIGATION OF MULTINATIONAL CORPORATIONS.
EMPLOYMENT
PRACTICES
a term referring to the patterns that may be observed in a
company’s hiring and workplace conditions.
Investment in China, for example, is frequently justified on the grounds that although
China's human rights record is often questioned by human rights groups and although the
country is not a democracy, continuing inward investment will help boost economic growth
and raise living standards.
Myanmar has been ruled by a military dictatorship since 1962. The country had one of the
worst human rights records globally. In the mid-1990s, numerous companies exited Myanmar due
to severe human rights violations, deeming business there unethical. Critics argue that
Myanmar's small economy makes divestment less economically impactful for companies compared
to divesting from larger nations like China.
TRAGEDY OF COMMONS
ENVIRONMENTAL
overused by individuals, resulting in its
degradation.
The phenomenon was first named by Garrett Hardin
POLLUTION
when describing a particular problem in sixteenth-
century England.
Commons, large open areas freely accessible for
pasture, were utilized by the poor to supplement
their incomes by grazing livestock; however, the
Ethics, social responsibility, and unregulated increase in livestock led to
sustainability issues can arise when overgrazing, degradation of the commons, and the
environmental regulations in host nations are loss of a vital income supplement.
inferior to those in the home nation.
CORRUPTION
Kotchian, made a $12.6 million U.S., prohibiting bribery to
payment to Japanese agents and foreign government officials for
officials to secure an order for business gain. Initially
Lockheed's TriStar jet from Nippon criticized for potential
Air. competitive disadvantages, the
U.S. officials charged Lockheed FCPA was later amended to allow
with falsification of records and "facilitating payments" – small
Corruption has been a
tax violations upon discovering the payments to ensure standard
problem in almost every payments.
treatment from a foreign
society in history and it Despite such payments being
government, overcoming potential
considered acceptable business
continues to be one today. practice in Japan, the revelations
obstructions by officials.
caused a scandal.
The involved government ministers Following the U.S. example, the
There always have been and
faced criminal charges, one Organization for Economic
always will be corrupt committed suicide, and the Japanese Cooperation and Development
government officials. government fell in disgrace. (OECD) member states' trade and
The incident outraged the Japanese finance ministers adopted the
people, challenging the notion that Convention on Combating Bribery
International businesses such payments were an accepted way of Foreign Public Officials in
can gain and have gained of doing business in Japan. International Business
The payment was revealed as a Transactions in 1999. The
economic advantages by
bribe, aimed at securing an order convention mandates
making payments to those that could have gone to another
criminalizing the bribery of
officials. manufacturer, such as Boeing.
foreign public officials but
Kotchian's actions were deemed
unethical, and claiming the payment excludes facilitating payments
as an "acceptable form of doing meant to expedite routine
business in Japan" was considered government actions.
self-serving and incorrect.
03
POLICIES TO ZERO-
like Con-way's FCPA violations for what could small
payments to customs officials in the Philippines. In total,
Con-way distributed some $244,000 to these officials
who were induced to violate customs regulations, settle
TOLERANCE disputes, and not enforce lines for administrative
violations
02
Recognize
AN ETHICAL, CORPORATE SOCIAL RESPONSIBILITY,
AND SUSTAINABILITY DILEMMAS
For example, imagine that a visiting American executive finds that a
ETHICAL
foreign subsidiary in a poor nation has hired a 12-year-old girl to work
on a factory floor.
DILEMMAS
violation of the company's own ethical code, the American A young girl
making cigarettes in Bagan, Myanmar. instructs the local manager to
replace the child with an adult. The local manager dutifully complies.
An ethical dilemma is a problem in the The girl, an orphan, who is the only breadwinner for herself and her
decision-making process between two six-year-old brother, is unable to find another job, so in desperation
possible options, neither of which is she turns to prostitution.
absolutely acceptable from an ethical
perspective.
Two years later, she dies of AIDS. Had the visiting American understood
the gravity of the girl's situation, would he still have requested her
Multinational corporations face ambiguous replacement? Would it have been better to stick with the status quo and
ethical obligations regarding employment allow the girl to continue working?
conditions, human rights, corruption, and
environmental pollution. While there is no Probably not, because that would have violated the reasonable
universal agreement on accepted ethical
prohibition against child labor found in the company's own ethical code.
principles globally, increasing marketplace
pressures from stakeholders are pushing
companies to be more transparent in their
ethical decision-making, with cultural
WHAT THEN WOULD HAVE BEEN THE RIGHT THING TO
perspectives influencing interpretations of what
is considered ethical in international business. DO?
03
Identify
THE CAUSES OF UNETHICAL BEHAVIOR BY MANAGER
AS THEY RELATE TO BUSINESS, CORPORATE SOCIAL
RESPONSIBILITY, OR SUSTAINABILITY
02
PERSONAL ETHICS
The generally accepted principles of right and wrong
governing the conduct of individuals. The personal
ethical code guides our behavior come from a number
of sources, including our parents, schools, religion, and
the media.
02
DECISION-MAKING PROCESS
Business people sometimes do not realize they are behaving unethically,
primarily they simply fail to ask “Is this decision or action ethical?” Instead, they
apply straightforward business calculus to what they perceive to be business
decisions, forgetting that the decision may also have important ethical dimension,
Two Assumption:
1. Too often it is assume that individuals in the workplace make ethical
decisions in the same war they would if they home
2. Too often it is assumed that people from different cultures make ethical
decisions following a similar process.
02
ORGANIZATIONAL CULTURE
Refers to the values and norms shared among employees of an
organization.
LEADERSHIP
Leaders help establish the culture of an organization, and they set the
example, rules, and guidelines that others follow, as well as the
structure and processes for operating both strategically and daily
operations.
02
SOCIETAL CULTURE
the culture that a particular society follows to interact in
such a way to share a common interest
04
Describe
THE DIFFERENT PHILOSOPHICAL APPROACHES TO
BUSINESS ETHICS THAT APPLY GLOBALLY
STRAW MEN
Four Approaches:
The Friedman Doctrine
Cultural Relativism
The Righteous Moralist
The Naive Immoralist
THE FRIEDMAN DOCTRINE
Nobel Prize-winning economist Milton Friedman
Basic position “the social responsibility of business
is to increase profit” so long as the company stays
within the rules of law.
He explicitly rejects the idea that businesses should
undertake social expenditures beyond those
mandated by the law and required for the efficient
running of a business.
CULTURAL RELATIVISM
The belief that ethics are nothing more than the
reflection of a culture - all ethics are culturally
determined - and that accordingly, a firm should
adopt the ethics of the culture in which it is
operating.
This approach is often summarized by the maxim
when in Rome, do as the Romans do.
Implicitly rejects the idea that universal notions of
morality transcend different cultures.
THE RIGHTEOUS MORALIST
Claims that a multinational’s home country
standards of ethics that are the appropriate ones
for companies to follow in foreign countries.
The main criticism of the righteous moralist
approach is that its proponents go too far. While
there are some universal moral principles that
should not be violated, it does not always follow that
the appropriate thing to do is adopt home-country
standards.
THE NAIVE IMMORALIST
Explain
HOW GLOBAL MANAGERS CAN INCORPORATE ETHICAL
CONSIDERATIONS INTO THEIR DECISION MAKING IN GENERAL,
DECISION
Rights theories, such as Justice
deontological ethics, emphasize John Rawls' theory of justice, as
the importance of respecting and
MAKING
outlined in his work "A Theory of
upholding individual rights in the Justice," suggests that fairness
decision-making process within and justice should be the guiding
an ethical corporate setting. principles in the decision-making
PROCESSES
process.
In this context, the focus is on
recognizing and safeguarding the In the context of ethical corporate
fundamental rights of decision-making, Rawlsian justice
stakeholders, including implies that decisions should be
employees, customers, and the made impartially, without
Business people must be
wider community. knowledge of the specific
able to think through the
interests, status, or advantages of
ethical implications of Decision-making is guided by any particular group or individual
decisions in a systematic principles that prioritize the within the company.
protection of these rights, even if
way. it means sacrificing certain This approach seeks to ensure
outcomes or interests for the fairness and equity in the
greater goal of respecting distribution of benefits and
individuals' inherent rights and burdens across different
dignity. stakeholders, including
employees, shareholders, and the
broader community.
THREE FOUR
Have “YES” as an answer 5 step process
DECISION
to the following
questions:
In step I, business people should
identify which stakeholders a
Does my decision fall within the
MAKING
decision would affect and in what
accepted values or standards that ways.
typically apply in the
organizational environment (as Step 2 involves judging the ethics
PROCESSES
articulated in a code of ethics or of the proposed strategic decision,
some other corporate statement)? given the information gained in
step 1.
• Am I willing to see the decision
communicated to all stakeholders Step 3 requires managers to
Business people must be affected by it-for example, by establish moral intent.
able to think through the having it reported in newspapers,
ethical implications of on television, or via social media? Step 4 requires the company to
decisions in a systematic engage in ethical behavior.
• Would the people with whom I
way. have a significant personal Step 5 requires the business to
relationship, such as family audit its decisions, reviewing them
members, friends, or even to make sure they were consistent
managers in other businesses, with ethical principles, such as
approve of the decision? those stated in the company's
code of ethics.
ETHICAL OFFICERS
Responsible for managing their organization’s ethics and legal compliances.
2. Every person around the world deserves to be treated with dignity and have their
interests considered equally.
4.A problem in the decision-making process between two possible options, neither of
which is absolutely acceptable from an ethical perspective.
THANK YOU!
NATIONAL DIFFERENCES
Differences
in Culture
GROUP 1: ANGELES, GAMBOA, QUIJANO
LEARNING Objectives:
LO 1: EXPLAIN WHAT IS MEANT BY THE CULTURE OF A SOCIETY
LO 2: IDENTIFY THE FORCES THAT LEAD TO DIFFERENCES IN SOCIAL CULTURE
LO 3: IDENTIFY THE BUSINESS AND ECONOMIC IMPLICATIONS OF DIFFERENCES
IN CULTURE
LO 4: RECOGNIZE HOW DIFFERENCES IN SOCIAL CULTURE INFLUENCES
VALUES IN BUSINESS
LO 5: DEMONSTRATE AN APPRECIATION FOR THE ECONOMIC AND BUSINESS
IMPLICATIONS OF CULTURAL CHANGE.
LO1:
EXPLAIN WHAT IS
MEANT BY THE
CULTURE OF A
SOCIETY
WHAT IS CULTURE ?
He defined culture as "that complex whole which includes knowledge, belief,
art, morals, law, custom, and other capabilities acquired by a person as a
member of society." - Edward Taylor
Values are ideas about what a group believes to be good, right, and desirable.
Norms are the social rules and guidelines that prescribe appropriate behavior
in particular situations.
Society refers to a group of people sharing a common set of values and norms.
What is Values? What is Norms?
Values form the bedrock of a Norms are the social rules that govern
culture. Values provide the context people's actions toward one another.
within which a society's norms are These norms can be subdivided into two
established and justified. They major categories:
may include a society's attitudes
toward such concepts as 1. Folkways - Folkways are the
individual freedom, democracy, routine conventions of everyday
truth, justice, honesty, loyalty, life. Although folkways define the
social obligations, collective way people are expected to
responsibility, gender, love, sex, behave, violations of them are not
marriage, and so on. normally a serious matter.
What is Norms? 2. Mores - Mores are norms that are seen as
central to the functioning of a society and to
EXAMPLE: A good example of a its social life. They have much greater
folkway is people's attitude toward significance than folkways.
time. In general, people are very
aware of what time it is, the The CHAIN OF CAUSATION runs
passage of time, and the both ways. While factors such as
importance of time in the United social structure and religion clearly
States and northern European influence the values and norms of
cultures such as Germany, a society, the values and norms of
Netherlands, and the Scandinavian a society can influence social
countries (Denmark, Finland, structure and religion.
Iceland, Norway, and Sweden).
Social Structure
A society's social structure refers to its basic social organization. It indicates how a society
is organized in terms of the values, norms, and relationships that are part of its fabric. How
society operates and how people, groups, and companies treat each other both emerge
from and are determinants of, the behaviors of individuals in that specific society.
Two dimensions that are particularly important when explaining differences across
social structures (although many dimensions exist beyond these two):
1. The first is the degree to which the basic unit of a social organization is the
individual, as opposed to the group, or even company for which a person works.
2. The second dimension is the degree to which a society is stratified into classes or
castes.
The Individuals
Individualism is more than just an abstract political philosophy. In many
societies, the individual is the basic building block of social organization. This
is reflected not just in the political and economic organization of society, but
also in the way people perceive themselves and relate to each other in social
and business settings.
EXAMPLE
Western societies, particularly in the United States, place a significant
emphasis on individual achievement, where personal success is often valued
over organizational loyalty. This culture fosters a competitive environment
where individuals strive to enhance their personal brands and advance their
careers based on their own merits rather than relying solely on institutional
affiliations.
The Group
A group is an association of two or more
individuals who have a shared sense of Social media has expanded the
identity and who interact with each other in boundaries of what is included in
structured ways on the basis of a common group life and placed an added
set of expectations about each other's emphasis on extended social
behavior. Human social life is group life. groups. Social media has unique
Individuals are involved in families, work possibilities that affect both
groups, social groups, recreational groups, individuals within a social group
and potentially myriad other groups. In and the group itself.
contrast to the Western emphasis on the
individual, the group is the primary unit of
social organization in many other societies.
The Group
EXAMPLE:
In Japan, the social status of individuals has traditionally been determined
as much by the standing of the group to which they belong as by their individual
performance. In traditional Japanese society, the group was the family or
village to which an individual belonged. Today, the group has frequently come to
be associated with the work team or business organization. In a now-classic
study of Japanese society. Nakane noted how this expresses itself in everyday
life:
Rather than saying, "I am a typesetter" or "I am a filing clerk." (they are
likely to say. "I am from B Publishing Group" or "I belong to S company.
LO2:
IDENTIFY THE
FORCES THAT LEAD
TO DIFFERENCES IN
SOCIAL CULTURE
Forces that lead to differences in
Social Culture
Stratification
All societies are stratified on a hierarchical
basis into social categories-that is, into
social strata. These strata are typically
defined on the basis of socioeconomic
characteristics such as family background,
occupation, and income.
02
Social stratification causes social disparity
and many problems as it is an unjust
system with monopoly of power and wealth
in a particular group. It affects life
chances, lifestyles and prestige.
4 BASIC PRINCIPLES OF SOCIAL
STRATIFICATION
1. Social
stratification is a 2. Social 3. Social 4. Social
trait of society, not a stratification stratification is stratification
reflection of carries over a generally involves not just
individual generation to the universal but inequality but also
differences. next generation. variable. beliefs.
Ethical System
defined as a system of shared beliefs and
rituals that are concerned with the realm
of the sacred
02 ETHICAL SYSTEM
refers to a set of moral principles, or
values, that are used to guide and shape
behavior.
Common Religions in
the World
Implications
Stem from its influence on cultural norms, business
ethics, and consumer behavior worldwide. Economic
effects may vary across regions and denominations
due to cultural diversity and secular influences.
02 ISLAM
Emphasizes ethical business conduct, promoting
profit-sharing over interest-based transactions and
encouraging Sharia-compliant financial products and
services.
03 HINDUISM
Hinduism's emphasis on karma and dharma influences
business ethics, promoting fairness and social
responsibility.
Economic
04 BUDDHISM
Its emphasis on simplicity and non-materialism shapes Implications
consumer preferences towards eco-friendly and
mindful consumption patterns.
05 CONFUCIANISM
Confucian emphasis on education and meritocracy
impacts HR practices, encouraging investment in
skilled workforce development.
LO4
RECOGNIZE HOW
DIFFERENCES IN SOCIAL
CULTURE INFLUENCE IN
BUSINESS
Culture and Business
Of considerable importance for a
multinational corporation, or any
company-small, medium, or large-
with operations in different
countries, is how a society's culture
affects the values found in the
workplace.
Chinese Market
For instance, when a foreign company enters the
Chinese market, it may encounter challenges in
establishing business partnerships or securing
contracts.
5 dimension
focused on how a society deals
with the fact that people are
unequal in physical and
intellectual capabilities.
02 INDIVIDUALISM VERSUS
COLLECTIVISM
focused on the relationship
between the individual and his or
her fellows.
GEERT HOFSTEDE’S 03 UNCERTAINTY AVOIDANCE
5 dimension
measured the extent to which different
cultures socialized their members into
accepting ambiguous situations and
tolerating uncertainty
04 MASCULINITY VERSUS
FEMINITY
looked at the relationship
between gender and work roles.
LONG TERM VERSUS SHORT-
GEERT HOFSTEDE’S 05 TERM ORIENTATION
5 dimension
refers to the extent to
which a culture programs its
citizens to accept delayed
gratification of their
material, social, and
emotional needs
2 CULTURAL VALUES FRAMEWORKS
BY HOFSTEDE
The Global Leadership and
The World Values Survey
Organizational Behavior
(WVS)
Effectiveness (GLOBE)
instrument
is designed to address the a research project spanning
notion that a leader's more than 100 countries that
effectiveness is explores people's values and
contextual. It is embedded norms, how they change over
in the societal and
time, and what impact they
organizational values and
norms of the people being have in society and on
led. business
LO5
DEMONSTRATE AN
APPRECIATION FOR THE
ECONOMIC AND
BUSINESS IMPLICATIONS
OF CULTURAL CHANGE.
Cultural Change
An important point we want to make in this
chapter on culture is that culture is not a
constant; it evolves over time. Changes in value
systems can be slow and painful for a society.
Change, however, does occur and can often be
quite profound.
Cross-Cult ural Lit eracy
One of the biggest dangers confronting a company that goes abroad for the first time is
the danger of being ill-informed. International businesses that are ill-informed about
another culture are likely to fail. Doing business in different cultures requires adaptation to
conform to the value systems and norms of that culture.
Ethnocentrism is a belief in the superiority of one's own ethnic group or culture. Hand in
hand with ethnocentrism goes a disregard or contempt for the culture of other countries.
ETHNOCENTRIC APPROACH:
A company that fills all key management positions with parent-company nationals.
EXAMPLE:
For their part, Germans can be a bit taken aback by the tendency of Americans to call people by
their first name. This is uncomfortable enough among executives of the same rank, but it can be
seen as insulting when a junior American executive addresses a more senior German manager by
their first name without having been invited to do so.
Cult ural and Competi ti ve Advantage
It is the value systems and norms of a country that influence the costs of doing
business in that country. The costs of doing business in a country influence the
ability of firms to establish a competitive advantage.
Recognize why many economists believe that unrestricted free trade between nations
03 will raise the economic welfare of countries that participate in a free trade system
Explain the arguments of those who maintain that the government can play a
04 proactive role in promoting national competitive advantage in certain industries
05 Understand the important implications that international trade theory holds for
management practice
International
trade theory
Why do nation
trade with each
other?
main reasons
So, Ghana could produce 20 tons of So, South Korea could produce 5 tons of
cocoa and no rice, 10 tons of rice and cocoa and no rice, 20 tons of rice and no
no cocoa, or some combination of rice cocoa, or some combination of rice and
and cocoa between the two extremes cocoa between the two extremes
first-mover implications
Firms that establish a first-mover advantage with regard to the
production of a particular new product may subsequently dominate
global trade in that product
REPORTERS:
Niña Caputolan
Denise Marie Manit
Instruments of Trade Policy
Trade policy uses eight main instruments tariffs, bans, subsidies, import quotas,
voluntary export restraints, local content requirements, administrative policies,
and antidumping duties.
Import Tariffs
An import tariff is a tax levied on imports or exports. Tariffs fall into two
categories. Specific tariffs are levied as a fixed charge for each unit of a good
imported.
Export Tarrifs and Bans
An export tariff is a tax placed on the export of a good. The
goal behind an export tariff is to discriminate against
exporting in order to ensure there is sufficient supply of a
good within a country.
WHY DO COUNTRIES USE EXPORT
TARIFFS?
A subsidy is a government payment to a domestic producer.
Subsidies take many forms, including cash grants, low
interest loans, tax breaks, and government equity
participation in domestic firms.
Subsidies
IMPORT QOUTAS AND
VOLUNTARY EXPORT
RESTRAINTS