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Autopass Card

All foreign-registered vehicles must have a valid

Autopass Card, insurance, road tax and LTA's
approval email before entering Singapore. The
Autopass Card serves as an electronic Vehicle Entry
Permit for foreign-registered cars and motorcycles
and is used to record your vehicle’s entry into
Singapore and to pay all entry and exit fees when
your vehicle is brought out of Singapore.

Autopass Cards are non-transferable. Each

Autopass Card is encoded with particulars of the
vehicle it is issued to. It is an offence to misuse an
Autopass Card issued to another vehicle.

At a glance

Understanding The Autopass Card is a

Autopass Card stored-value card that works
as an electronic
identification and payment
system for your vehicle
when entering, exiting and
within Singapore.

Getting and How to get and use an

using an Autopass Card:
Autopass Card
Purchasing an
Autopass Card

Using an Autopass
Card

Topping up an
Autopass Card

Checking Autopass
Card validity

Checking Autopass
Card balance and
transaction history

Getting a refund for

unused value in
Autopass Card

Reporting loss of
your Autopass Card

Related digital
Apply for a Vehicle
services
Entry Permit (VEP) /
Autopass Card

Update my vehicle's
road tax / insurance
validity

Enquire application
status

Important

VEPs for Social Visit Pass holders have a validity period

of up to 14 days from the date of the vehicle's entry into
Singapore and can be extended up to 5 days before it
expires. Enforcement action, including the seizure of
vehicles, will be taken against vehicles with expired
VEPs in Singapore.

Click here to find out how to extend VEP for Malaysia-

registered cars and motorcycles.

Click here to find out how to extend VEP for other

foreign-registered passenger cars and motorcycles.

Understanding the Autopass Card

The Autopass Card is a stored-value card for all

foreign-registered vehicles entering Singapore. It is
used to pay all fees and tolls for your vehicle and
serves as an electronic Vehicle Entry Permit for
foreign-registered cars and motorcycles. Autopass
Cards are non-transferable. Each Autopass Card is
encoded with particulars of the vehicle it is issued
to. It is an offence to misuse an Autopass Card
issued to another vehicle. You must apply for a
new Autopass card for the vehicle, even if you have
kept the same vehicle number for your next vehicle.

Getting and using an Autopass Card

Purchasing an Autopass Card

Autopass Cards are available in either of the two

values:

$10 - with a pre-loaded cash value of $4 and a non-

refundable card cost of $6.

$20 - with a pre-loaded cash value of $14 and a

non-refundable card cost of $6.

Please refer to the relevant sections below on how

to apply and pay for an Autopass card.

For Cars and Motorcycles Registered

〉

in Malaysia and Thailand

Apply and Pay Online

Motorists bringing cars or motorcycles

registered in Malaysia and Thailand can apply
for a Vehicle Entry Permit (VEP) and pay for
an Autopass Card online at least 2 weeks in
advance before entering Singapore.

You will need:

Your identity card or passport

Your employment or immigration pass

card

Your vehicle registration certificate. If

it is not in English, an English
translation is required.

A valid vehicle certificate of insurance

(with third party coverage for bodily
injury and death). For foreign vehicles
not registered in Malaysia, you must
have motor insurance from a
Singapore-based insurance company
to cover your vehicle’s use while it is in
Singapore. You may purchase the
insurance from MS First Capital
Limited. Visit General Insurance
Association of Singapore (GIA)
website for more details.

To facilitate your application, please ensure to

submit clear and complete set of documents.

An email on the status of your application will

be sent to your specified email address. You
may also check your application
status online using your application reference
number, or your vehicle registration number,
and identity card or passport number.

After receiving LTA's approval email for your

online application, you may collect your
Autopass Card at the specific service centre
located in Malaysia which you have selected
in your application (refer to the steps in LTA's
approval email).

Please bring along your identification card or

passport, as well as LTA's approval email.
Ensure that the authorised party collecting
your Autopass card has his/her identification
card and your authorisation within the LTA's
approval email.

To receive a copy of the outcome of your

recent application for Autopass Card or to
update your vehicle's road tax and insurance
validity, please visit
https://go.gov.sg/vepdsoutcome.

Your vehicle must have valid Autopass Card,

insurance (with third party coverage for
bodily injury and death), road tax and LTA's
approval email before it can enter
Singapore. Foreign-registered vehicles
without valid vehicle entry permit, Autopass
Card and LTA's approval email would be
turned back from Singapore.

If you need help with your VEP Digital Service

(VEPDS) application, please call or visit our
service centres (open 24 hours daily) located
in Malaysia.

Please click here (PDF, 101kB) for the terms

and conditions governing the use of the
Vehicle Entry Permit and Autopass Card.

Please click here (PDF, 106kB) for the

Autopass Additional Terms.

For Goods Vehicles Registered in

〉

ASEAN Countries

For Buses and Taxis Registered in

〉

ASEAN Countries

For Foreign Passenger Vehicles Not

〉

Registered in Malaysia or Thailand

Using your Autopass Card

When entering or exiting Singapore via

Tuas or Woodlands Checkpoint, insert your
Autopass Card into the card reader at the
immigration booth to record your entry and exit
and pay the applicable fees and charges.

Please refer here (PDF, 231kB) for the step-by-step

guide on using your Autopass Card.

Apart from paying entry and exit fees and charges,

you can also use your Autopass Card for the
following:

Payment for rides on public buses, MRT &

LRT

Payment at car parks with CEPAS logo

Payment for ERP (for vehicles with a dual-

mode IU installed)

Payment at selected retail outlets with this

logo:

Topping up an Autopass Card

Your Autopass Card can be topped up to a

maximum of $500. You can top up your card in the
following ways:

Via credit and debit cards (Foreign and Singapore-

issued)

For NETS FlashPay card: Download the

NETS App from Google Play Store or Apple
App Store and register for Auto Top-Up
(ATU) service to top up on-the-go.
Registration for ATU service is not required
for ad-hoc top-up.

General Ticketing Machines (GTMs) at MRT

stations

Via NETS

Singapore Bank ATMs (DBS/ POSB/ OCBC/

UOB)

NETS Self-Service Stations

NETS Top-Up Machines located at selected

car parks

NETS Sales & Customer Service Centre

Via cash

7-Eleven

Cheers

FairPrice Xpress

Use our calculator to check your entry and exit fees

and charges and ensure that you have sufficient
funds in your Autopass Card to pay for the fees and
charges. There are no top-up machines at the
checkpoints.

Your Autopass card can be topped up to a maximum of

$500. If you need to make payment of more than $500:

If your vehicle is exiting via land. Insert your

Autopass Card into the card reader at the
immigration booth in Tuas or Woodlands
Checkpoint when you are bringing the vehicle
out of Singapore and visit LTA’s VEP/Toll Office
within Tuas or Woodlands Checkpoint to make
the payment for applicable fees, preferably by
NETS, credit card or debit card.

If your vehicle is exiting Singapore via air or

sea. You will need to settle your vehicle's fees
and exit procedures over the counter at LTA's
Customer Service Centre, after your vehicle
exits Singapore. To do so, you will first need to
submit a request via LTA's online feedback form.
Please select the “Vehicle Matters” category
and the “Autopass, Vehicle Entry Permits and
Tolls” sub-category for your request to be
processed more promptly. We will reply to you
via email to make an appointment to visit LTA's
Customer Service Centre, 10 Sin Ming Drive,
Singapore 575701 to settle your vehicle's fees
and exit procedures, preferably by NETS, CEPAS
card or CashCard.

Autopass Card Validity

CEPAS Autopass Card has a validity period of up to

7 years. You can check the expiry date of your
CEPAS Autopass Card via:

NETS App (Google Play Store or Apple App

Store), by simply placing your Autopass card
against the back of your NFC enabled
mobile phone.

NETS Top-Up Machines

Add Value Machines Plus (AVM+)

General Ticketing Machines (GTMs)

LTA's VEP/Toll office within Woodlands or

Tuas Checkpoint

Checking Autopass Card Balance and

Transaction History

You may view your CEPAS Autopass Card's

transaction history and balance in NETS App, or at
any NETS Self-Service Stations and NETS Top-Up
Machines.

You can check the transaction history of your

CEPAS Autopass Card via:

NETS App (Google Play Store or Apple App

Store) (up to the last 30 transactions), by
simply placing your Autopass card against
the back of your NFC enabled mobile phone.

NETS Top-Up Machines (up to the last 25

transactions)

NETS Self-Service Stations

NETS Customers Service Centre

Singapore Bank ATMs

(DBS/POSB/OCBC/UOB) (up to the last 10
transactions)

Please note that you may have to pay a service fee

to print the transaction history.

Getting a refund for unused value in

Autopass Card

You can get a refund for the unused value in your

Autopass Card by submitting the completed refund
application form (PDF, 61kB) and your Autopass
Card to LTA's Customer Service Centre, 10 Sin Ming
Drive, Singapore 575701 via registered mail.

You can opt to have the cash balance refunded in

two ways:

1. A cheque to be mailed to your provided

address (in Singapore or Malaysia only)

2. Direct credit into a Singapore bank account

Indicate the bank’s name, the account

holder’s name, and the account number on
the refund application form.

If the bank account holder is not the refund

applicant, submit a copy of the identity card
or passport of the bank account holder.

LTA is not responsible for any documents lost in

transit. Refunds can only be processed when all
required documents and Autopass Cards are
received and all outstanding payments for the
vehicle are settled.

Reporting loss of your Autopass Card

If your Autopass Card is stolen or lost in Singapore

or Malaysia, make a report at any police station in
the respective country. You are required to report
the loss of your Autopass Card to LTA and submit
your police report and vehicle information via LTA's
online feedback form. Please select the “Vehicle
Matters” category and the “Autopass, Vehicle Entry
Permits and Tolls” sub-category for your report to
be processed more promptly.

If you lost your card in Singapore, when departing

Singapore at Tuas or Woodlands Checkpoint, show
the police report to the officer at LTA's VEP/Toll
office for assistance.

You can apply and pay for a new Autopass Card for
your Malaysia-registered car or motorcycle via our
digital service here. Please apply for an Autopass
Card for your Malaysia-registered car or
motorcycle at least 2 weeks before your intended
trip into Singapore.

After receiving LTA's approval email for your online

application, you may collect your card within the
collection period indicated in LTA's approval email,
at the specific service centre located in Malaysia
which you have selected in your application (refer
to the steps in LTA's approval email).

To receive a copy of the outcome of your recent

application for Autopass Card, please visit
https://go.gov.sg/vepdsoutcome.

If you need help with your VEP Digital Service

(VEPDS) application, please call or visit our service
centres (open 24 hours daily) located in Malaysia.

Refund of stored value is not applicable for lost

Autopass Cards, as the remaining value in the lost
card cannot be verified. Visit NETS website for the
terms and conditions governing the use of the card.

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Last updated 05 December 2023