Project Management:

Principles and Practices

Unit 10: Close-out

Chapter 27

1
Close-Out
Chapter 27

◼ Closing the project

◼ Lessons Learned

◼ Post-Implementation Review

◼ Final Report

2
Closing the Project
◼ Final approval from stakeholders
◼ Finalize contractual commitments
◼ Transfer responsibilities to others
◼ Reassign people in the project
◼ Release non-human resources
◼ Complete final accounting
◼ Document results and recommendations for
the future

3
Lessons Learned
◼ Focus areas
◼ Project Management, Communications, Schedule
& Budget, Training, Quality, Issues, Human
Resources, Administration

◼ What when well?

◼ What didn’t?
◼ What should be improved?
◼ How?
◼ Anything else?

4
Post-Implementation Review
◼ Meeting with team

◼ After celebration but before forgotten

◼ What went well?

◼ What could be improved?

◼ Suggestions?

5
Final Report
◼ Overview of project
◼ Summary of Business Case
◼ Major accomplishments
◼ Achievements compared to Business Case objectives
◼ Financial accounting
◼ Analysis of quality against expectations
◼ Evaluation of administration and management performance
◼ Team’s performance
◼ Special acknowledgments
◼ Changes (approved and impact of changes)
◼ Issues or tasks of further investigation
◼ Recommendations for future projects 6

◼ Post-implementation date
Activity
◼ How will your project be closed out?

◼ What type of post-implementation

review will you do?

7
Unit 10 Review
◼ Closing the project

◼ Lessons learned

◼ Post-implementation review

◼ Final report