ROYAL GARDENS

AGRICULTURAL CONTRACTING LLC

ROYAL GARDENS Agricultural Contracting LLC

PO Box 45414, Abu Dhabi – U.A.E.

Email: info@royalgardens.ae
Tel: 02-5500822; Fax: 02-5501516

Reviewed by : HSE-MANAGER
Signature

Approved by: Signature

GENERAL MANAGER

Effective Date 14.02.2022

Issue
Initial Issue for
00 Revision Date 14.02.2022 Implementation
Number

Revision
00 Revision Date
Number

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Table of Contents: -

Section # Contents

Section 1 INTRODUCTION

Section 2 COMPANY PROFILE

Section 3 TERMS AND DEFINITIONS

Section 4 POLICY

Section 5 RISK MANAGEMENT

Section 6 LEGAL AND OTHER REQUIREMENTS

Section 7 OCCUPATIONAL Safety & Health OBJECTIVES & TARGERTS

Section 8 ROLES AND RESPONSIBILITIES

Section 9 OSH TRAININGS & COMPETENCY

Section 10 INTERNAL & EXTERNAL COMMUNICATION

Section 11 PARTICIPATION AND CONSULTATION

Section 12 MANAGEMENT OF CONTRACTOR

Section 13 MANAGEMENT OF CHANGE

Section 14 DOCUMENT CONTROL

Section 15 OPERATIONAL CONTROL

Section 16 EMERGENCY MANAGEMENT

Section 17 PERFORMANCE MEASUREMENT AND MONITORING

Section 18 EVALUATION OF COMPLIANCE

Section 19 OSH AUDITS

Section 20 INCIDENT INVESTIGATION

Section 21 NONCONFORMITY, CORRECTIVE AND PREVENTIVE ACTIONS

Section 22 CONTROL OF RECORDS

Section 23 MANAGEMENT REVIEW

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1.0 Amendment Sheet

REV. PAGE SECTIO

DATE NATURE OF AMENDMENT
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SECTION 1
INTRODUCTION

Introduction to OSHAD MS System Framework

An Occupational, Safety & Health Management System (OSH MS) is an integrated system that
takes into consideration all aspects related to protection of the work Occupational, and the
Occupational health and safety of the workers. It includes certain components that facilitate the
development of the policy, programs and procedures necessary to improve performance in OSH
issues.

On 6th December 2006, the Executive Council of Abu Dhabi Emirate approved "Abu Dhabi
Emirate EHS Policy". The purpose of this policy is to attain the excellence in the protection of
Occupational, health and safety, through partnership between all government and private
sectors to ensure activities within Abu Dhabi Emirate are undertaken in a responsible, safe and
sustainable manner.

In June 2007, a Higher Committee was established with high level representatives from various
government entities in Abu Dhabi Emirate, for the purpose of supervising the development of an
Occupational, Health and Safety Management System (OSH MS) Framework for implementation
within the Emirate of Abu Dhabi.

Abu Dhabi Emirate Occupational, SAFETY & Health Management System (OSHAD MS)
Framework is an Abu Dhabi Government Initiative that was developed to control and ensure
safe and healthy work conditions for all workers in the Emirate.

The OSHAD SF initiative was officially launched at the national symposium held on 25, 26 and
27 February 2008. Following that, it went through a detailed revision process by different
sectors, and in July 2009, documents were re-issued under “OSHAD MS System Framework”.

The first version of the Abu Dhabi Environment Health and Safety Management System (AD
EHSMS) Regulatory Framework (version 1.2, issued July 2009) and the latest revised version of
the AD Occupational safety & health MS System Framework (version 3.1 was issued in March
2017) includes the OSH Policy, the OSHMS Decree (issued June 2016), the OSH MS Manual,
Codes of Practice and Guidance Documents. These are published on: www.OSHAD.ae

Occupational Safety and Health Center Abu Dhabi (OSHAD)

On 2nd February 2010, the Executive Council of Abu Dhabi Emirate issued a Decree approving
the establishment of Abu Dhabi OSH Centre. The Centre aims to ensure the implementation of
Abu Dhabi Emirate Occupational, Health and Safety Management System (OSHAD SF) through

provision of an integrated system framework for management of all issues related to

occupational health and safety at work place..

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Sector Regulatory Authorities

Currently there are 12 Sectors with private sector entities reporting to the Sector Regulatory
Authorities (SRAs). Authority of the SRAs was delegated by Abu Dhabi OSH Centre as per Decree
No. 42 of 2009.

The SRA for the entire Building and Construction sector” is the Department of Municipal Affairs,
DMT, with each entity dealing directly with Department of Municipal Affairs its city (Abu Dhabi,
or Al Ain, or Western Region). For additional information, please refer to the following website:
www.OSH.dmt.abudhabi.ae

The Department of Municipal Affairs is to assist in the development and implementation of the
Occupational, Safety And Health Management System (OSHMS) for the Building and
Construction Sector as required by the Decree No. (42) Of 2009. This Decree aims to implement
the OSH MS in the Emirate of Abu Dhabi through provision of a unified tool at the Emirate Level
to facilitate implementation of legislation relevant to occupational Safety & Health,.

Each of the private sector entities is required to, but not limited to:

 Develop an OSHMS in accordance with OSHAD SF Minimum Requirements and Sector

Specific Requirements.
 Complete Implementation of the reviewed and Approved OSH Management Systems by the
SRA.
 Inspection, auditing, investigation of OSH incidents, and monitoring of entity OSH
performance to ensure proper implementation of such systems.
 Third part annual audits are required after approval of their system, and results reported to
the SRA.

Royal Gardens Agricultural Contracting LLC (RGAC) OSHMS

Occupational, Safety & Health Management System manual describes the management system
followed by Company located in Abu Dhabi. This manual is a means of ensuring that OSH MS
practices followed by RGAC meet the requirements of the customers, interested parties, and the
applicable legal and regulatory requirements.

Being nominated as one of the industrial sectors’ entity to comply with this law, RGAC, through
the decision made by the Top Management, responded by taking a step forward to adopt the
OSHMS OSH of Concerned SRA. An OSH MS Awareness Training was held at RGAC and the
Company’s OSH Committee was officially formed. From then on, the documentation of this
manual, along with other Standard Operating Procedures and Forms began with the assistance
of 3rd party consultants.

RGAC demonstrated its commitment to Occupational, health & safety through the consistent and
effective implementation of the OSH MS.

The OSH manual is developed on the basis of OSHAD SF and UAE Law. This manual provides a
framework to address all issues of importance related to the Occupational, Health, and Safety
practices of RGAC.

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Scope

The OSH manual has been developed based on OSHAD SF version 3.1 and guidelines. It has been
developed for the implementation & maintenance of appropriate OSH management system &
technical requirements (in compliance with OSHAD version 3.1), concerned SRA (Abu Dhabi
Municipality) and applicable OSH laws & regulations requirements.

RGAC has developed a Health, Safety management system, for better fulfilment of the needs of
its clients and to improve the management to achieve efficiencies and better Occupational,
Health and Safety outcomes. This document applies to all kinds of building projects.

The scope of the Occupational Health, Safety system for RGAC includes:

1. To provide necessary guidelines with respect to various permit to work guidelines at

site operations.
2. To provide effective and systematic Incident investigation and reporting mechanisms, to
ensure that further risks of workplace incidents are eliminated.
3. To ensure that all waste generated as the result of construction activities is stored,
handled and disposed of in a manner that takes account of Local Government
Regulations, Contractor and Client requirements.

4. To mitigate, prepare for, respond to and recover from operational emergencies as may
occur in or near the Project during execution of work.
5. Comply with all legal and other requirements applicable to RGAC activities in relation
with Health, Safety l matters.
6. To provide and specify the methodology of OSH risk & impacts assessment; and the
development of controls as appropriate for RGAC.
7. To provide instructions and to assign responsibilities for controlling those operations
and activities those are associated with OSH Risk and Impact.
Normative References

OSHAD SF Abu Dhabi Occupational, Safety & Health System Framework

CoP Code of Practices

COMPANY PROFILE

Royal Gardens Agricultural Contracting LLC established in year 2000 in the Emirate of Abu
Dhabi, U A E is one of the leading national company in the fields of Design, Build, Operate and
Maintain Parks, Landscapes, Recreational Facilities, Irrigation Systems, Storm water Drainage,
Civil, Electro mechanical works overall project management.

Description of the type of business activities undertaken:

1. General Contracting of Civil Construction

- * Water Wells Drilling Contracting

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- Landscape And Gardening Services
- * Main Sewerage Networks Contracting
- Design services
- Green Houses Contracting
- * Afforestation Contracting
- * Irrigation Network Contracting
- * Mechanical Contracting
- * All Kind Building Projects Contracting
- * Contracting Transmission Networks and Distribution of Water
- * Electrical Contracting
- Facilities Management Services

Contact Information
General Manager

PHYSIACAL ADDRESS HERE , Abu Dhabi UAE

P.O. Box 45414

Phone: 02-5500822
Fax: 02-5501516
Email: info@royalgardens.ae

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SECTION 3
TERMS AND DEFINITIONS

3.1. Accountability: Obligation to report on performance of tasks or process.

3.2. Audit: Auditing is defined as a systematic and independent examination of data,

statements, records, operations and performances of an organization for a stated
purpose. In any auditing the auditor perceives and recognizes the propositions
before him for examination, collects evidence, evaluates the same and on this basis
formulates his judgment which is communicated through his audit report.

3.3. Auditor: Person with the competence to conduct an audit.

3.4. Continual Improvement: Recurring process of enhancing the OSH management

system in order to achieve improvements in overall OSH performance consistent
with the organization's OSH policy.

3.5. Corrective Action: Action to eliminate the cause of a detected non-conformity.

3.6. Document: Information and its supporting medium (note: the medium can be
paper, electronic, or optical computer disk, photograph or master sample, or a
combination thereof).

3.7. OSH Management System: A ‘Occupational Health & Safety Management System’ is
a management framework that provides a systematic approach that can be used by
any enterprise or organization to continuously improve its business management to
achieve efficiencies and better, health and safety outcomes.

3.8. OSH Objective: Overall OSH goal, consistent with the OSH policy, that an
organization sets itself to achieve.

3.9. OSH Performance: Measurable results of an organization’s management of its OSH

related objectives and targets.

3.10. OSH Policy: Overall intentions and direction of an organization related to its OSH
performance as formally expressed by top management.

3.11. Findings: A deficiency that could result in a notice of non performance or

other enforcement action under Federal or Provincial Regulations or facility
permits. Findings are normally a result of non-compliance with applicable
orders, directives, or regulatory/permit requirements.

3.12. Hazard: A source or a situation with a potential for harm in terms of human injury
or ill health, damage to property, damage to the environment, or a combination of
these. (AS/NZS 4801).

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3.13. Incident: Any unplanned event resulting in, or having a potential for injury, ill
health, damage or other loss. AS/NZS 4801.

3.14. Interested Party: Person or group concerned with or affected by the OSH
performance of an organization. These can include regulators, local residents, facility
personnel, customers, OSH groups, and the general public.

3.15. Nonconformity: Non-fulfilment of a requirement.

3.16. Operational Controls: Documented procedures, manuals, and other reference

materials.

3.17. Preventive Action: Action to eliminate the cause of a potential non-conformity.

3.18. Procedure: Specified way to carry out an activity or a process.

3.19. Record: Document stating results achieved or providing evidence of activities

performed.

3.20. Risk Management: Risk management’ is ‘the culture, processes and structures that
are directed towards realizing potential opportunities whilst managing adverse
effects’ (Australian / New Zealand Standard AS/NZS 4360:2004: Risk Management).

3.21. Risk Management Process: ‘Risk management process’ is ‘the systematic

application of management policies, procedures and practices to the tasks of
communicating, establishing the context, identifying, analyzing, evaluating, treating,
monitoring and reviewing risk’ (Australian / New Zealand Standard AS/NZS 4360:
2004: Risk Management).

3.22. Target: A detailed performance requirement (quantified where practicable)

pertaining to the organization, that arises from the OSH objectives and that needs to
be met in order for the objectives to be achieved.

SECTION 4
POLICY
RGAC has established, documented, implemented, and maintained an OSH policy in compliance
to OSHAD Policy and Concerned SRA OSH Policy.

RGAC engaged in a business of Building Projects contracting and general maintenance of

Building. We shall remain committed to protection and maintenance of the Health and Safety of
its employees, customers, Visitors and the community at large

OSH policy approved by Managing Director is communicated within the internal meetings, by
displaying it at key locations throughout the office, and by posting it. Communications to
external parties are through posting it in the office and site notice board.
Printed copy of the OSH policy will be made available to all stakeholders or any interested party
on written request to the OSH Management Representative.

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OSH policy, strategy, organizational goals, objectives, targets, and key elements of the OSH
management system are shared with new employees as part of their orientation program.
During management review meeting, leadership reviews the policy statement and key system
elements to ensure its appropriateness, effectiveness, and continuing suitability.
Additional review of the OSH policy may be carried out whenever there is change in the
business plan, organization structure, product/service delivery process, technology, or/and
change in statutory and regulatory legal requirements which are required to be complied with.

Refer: OSH Policy – Appendix A, Chapter - 02

SECTION 5
RISK MANAGEMENT
Commitment to OSH at RGAC is reflected through OSH risk management process, which is an
integral part of business planning and execution. OSH Risks are assessed for each and every
activity at RGAC while assessing risk, it is ensure that relevant factors are taken into
consideration which is described in detail in the “Risk Management Procedure”.
RGAC conducts regular reviews (at least once annually) of business process, activities,
operations etc. to identify and prioritize the OSH risks and impact.
Reviews are also initiated as a result of significant change to corporate structure, infrastructure,
business plan or any changes due to legislation.

Aspects and impacts

RGAC commitment to Occupational is demonstrated through the implementation of OSH policy,
adopting and promoting practices that are focused on the continual improvement of the
Occupational safety performance and is consistent with the applicable Occupational regulations.
The desired results are achieved through planned, integrated, and consistent efforts involving
every element of the activities.
Based on the Occupational concern and applicable regulatory requirements, significant aspects
are determined and appropriate control measures are applied.
The HSE Officer is responsible for keeping the information concerning identification and
evaluation of aspects up-to-date.
Procedure for identification & evaluation of aspects and impacts, including the application of
appropriate control measure is defined and documented.

Reference: Risk Management Procedure and Register, Chapter – 03

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SECTION 6
LEGAL AND OTHER REQUIREMENTS
RGAC has identified the legal requirements concerning Occupational Health, and SafetyManagement
System which are relevant to operations and activities within the organization.
All identified legal and regulatory requirement details will be logged in at a central point in the
“Legal Register” A documented procedure is established, implemented and maintained for
identifying, complying, communicating and updating the requirements. Compliance status is
ensured through regular internal audits. Compliance status and changes to legal and regulatory
requirements are discussed in the Management Review meeting.

Reference: Legal & Other Regulatory Requirements Procedure and Register, Chapter –
04

SECTION 7
HEALTH, SAFETY AND EVIRONMENTAL OBJECTIVES
RGAC has established appropriate OSH objectives at all levels and functions within the
organization. The OSH objectives are in line with the OSH policy.

While establishing OSH objectives following are taken into consideration:

 The processes and service delivery outcomes;

 The Legal and other requirements that need to be complied with at all times;
 work environmental aspects and impacts that need to be monitored, measured and
controlled to improve workers working environment; and
 Hazard identification and risk assessment results.
RGAC has identified all the necessary activities which are essential to achieve the overall
objectives. Its Occupational, health, & safety objectives are reviewed quarterly and during the
management review meeting. Necessary corrective measures are taken for continually
improving the performance.

OSH objectives and realization status are kept and maintained by the OSH Coordinator
representing the top management.

A documented procedure is established, implemented, and maintained to ensure effective

implementation of this requirement.

Reference: OSH Objects, Targets & KPIs Procedure, Chapter – 05

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SECTION 8
ROLES AND RESPONSIBILITIES
The Occupational Health, Safety and manual, operational procedures, objectives and plans
illustrate the functions, their interrelations, responsibilities, and authorities relevant to

OSH. Specific OSH responsibilities, accountabilities, and authorities can be found in the
documented procedure.
Appropriate distribution of these documents and associated training assures clear
communication of this information.
The reporting structure and the function flow shall be as per the “OSH Organization Chart”. The
Company Organization chart and companies OSH Organization chart is appended to the
“Management Responsibility” procedure.

Reference: Roles and Responsibilities Procedure & Job Descriptions, Chapter – 07

SECTION 9
OSH TRAINING AWARENESS AND COMPETENCY
ALANDES CONTRACTING & MAINTENANCE shall identify, plan, monitor, and maintain records
of the training. Training shall be identified and provided for its personnel based on the risk
assessment carried out on tasks that has the potential to cause a OSH impact and risk.
RGAC has established a system to train employees at each function and at relevant level so as to
ensure that desired level of OSH performance is achieved.
It is ensured that persons performing activities/tasks are competent on the basis of appropriate
education, training, experience, and skills set.
It is ensured that the employees and sub-contractors are made aware of their roles and
responsibilities in achieving conformity with the OSH policy, procedures and other
requirements of Occupational Health, Safety and System.

Reference: OSH Training and Competency Procedure, Plan and Matrix, Chapter – 08

SECTION 10
INTERNAL & EXTERNAL COMMUNICATION
RGAC shall ensure that effective communication channel has been established and appropriate
communication takes place with regards to the effectiveness of the Occupational Health, and
safety l system. The types of communication are as follows:

 Internal Communication among the various levels and functions of RGAC

 External communication with Clients and other interested parties.

RGAC firmly believes that the effective participation and consultation of staff at all levels of the
organization will be an added advantage to the continuous and systematic improvement of the
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Occupational Health, and Safety System.

Reference: Communication and Consultation Procedure, Chapter – 11

SECTION 11
PARTICIPATION AND CONSULTATION
An employee representative is nominated by the employees to represent them who will be
responsible to ensure that all the employees are taken on board and their valuable point of view
is also taken into consideration while formulating policies and procedures on all matters
related to occupational health & safety.

A suggestion scheme is implemented on intranet to ensure that all employees participate in any
occupational, health & safety related matters.

Wherever necessary and practicable, external interested parties shall be consulted in

occupational, health & safety matters.

Reference: Communication and Consultation Procedure, Chapter – 11

SECTION 12
MANAGEMENT OF CONTRACTORS
The provisions specified in this procedure shall be applicable to all contractors and
subcontractors working for on in behalf of RGAC for the sole purpose of developing and/or
enhancing their involvement and compliance to the OSH MS; as well as encouraging them to
improve their OSH performance.

RGAC may require contractors & subcontractors, including suppliers to develop, implement and
maintain their own OSHOSH MS requirements of Abu Dhabi, as deemed necessary by the Top
Management.

Reference: Management of Contractors Procedure, Chapter – 14

SECTION 13
MANAGEMENT OF CHANGE

The coordination of a structured period of transition from situation A to situation B in order to

achieve lasting change within an organization, Change Management is used to describe:

1. The task of managing change;

2. An area of professional practice;
3. A body of knowledge (consisting of models, methods, techniques, and other tools); and
4. A control mechanism (consisting of requirements, standards, processes and procedures).

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The Management of Change (MoC) process applies to temporary and permanent changes that
pertain to safety systems, procedures, equipment, personnel, products, or regulatory issues
affecting operations.
Changes have the potential to cause incidents, disruption and business loss if the change is not
controlled and managed by employees. It is therefore important that change is identified, plans
are carefully evaluated with consequences considered, solutions developed, actions approved,
implemented and documented.

The MoC process consists of several important steps:

Determine if a change being considered is necessary (justify change).

 Determine who has the authority to approve the proposed change.

 Analyze how change will impact the Occupational health and safety of people,
considering potential consequences.
 Determine if regulatory approval is required and obtain authorization.
 Determine if implemented change requires additional employee training.
 Determine the time frame required for implementation of temporary changes.
 Document the change.
 Carry out fresh process risk assessment on implementation of the change

Reference: Management of Change Procedure, Chapter – 18

SECTION 14
DOCUMENT CONTROL
The company has established and maintained the procedures for control of all documentation
relating to the Occupational Health, and Safety System.

The procedure ensures that:

 All documents are reviewed and approved for adequacy by authorized personnel
prior to issue.
 The pertinent issues of appropriate documents are available at the locations where
operations essential to the effective functioning of the Occupational Health, and
Safety System are performed.
 All changes to documents are in writing, are reviewed and approved by the same
functions as original documents, and are distributed to all holders of controlled
copies. The designated functions have access to pertinent background information
upon which to base their review and approval.
 Master set of applicable documents is maintained and updated by the
Management/OSH Representative.
 The document control procedure provides for identifying and establishing the
current revision status to preclude the use of invalid documents and/or obsolete
documents.
 Obsolete documents are normally removed from points of use and issue.
 Obsolete documents, if retained for knowledge preservation or legal purposes, are
clearly identified as such.
 Documents are re-issued after a practical number of changes.
 Where applicable, the nature of the change is highlighted in the document and
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appropriate attachments.
 Documents are legible, readily identifiable and retrievable.
The procedures ensure that the documents of external origin of company’s Occupational Health,
and Safety system are adequately controlled and are updated. All incoming and outgoing
correspondence is adequately controlled and filed for easy retrieval.

Reference: Document Control and Records, Chapter – 09

SECTION 15
OPERATIONAL CONTROL
Appropriate control measures are planned and applied while carrying out the operations. These
controls can be in the form of procedures (operational control), processes, checkpoints,
monitoring etc.

The objective of these controls is to prevent, correct, control, and monitor the significant
impacts & high risks related to the RGAC activities and services.

Visitors are given health and safety instruction through printed leaflet. Contractors are
controlled through contracts. The requirement to be met by the Contractors forms an integral
part of the contract.

The effectiveness and efficiency of these controls are monitored through the performance data
related to Occupational, health & safety activities, incident/accidents, customer complaints or
complaints from interested parties.

Corrective and preventive action procedures are in place to handle any deviations during the
course of operation.

Any changes to the business plan, change in workplace , change in organization structure,
incidents, or changes in legislation are reviewed by the Management Representative.
Appropriate changes required are promptly carried out and communicated within the
organization

All Operational controls are periodically reviewed (at least annually) by HOD and HSE Officer.

Reference: Operational Controls, Chapter – 20

SECTION 16
EMERGENCY MANAGEMENT
OSH Representative along with Top Management is responsible for identifying potential
emergency situations based on risk assessment and formulating appropriate emergency
management plans.

The emergency preparedness and response plan is reviewed and tested at least once in a year
with third party. Additionally, this shall be reviewed immediately after occurrence of an
accident/incident.

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The responsibility of preparation and implementation lies with the OSH representative in
consultation and coordination with the third party.

The company’s emergency preparedness and response plan is communicated to all employees
by displaying it at identified locations.

A documented procedure is established, implemented, and maintained to ensure effective

implementation of this requirement.

Reference: Fire Manag"ment Plan “Manual 01A”

Reference: Emergency Evacuation Plan “Manual 01B”

Reference: Emergency Management Procedure, Chapter – 10

SECTION 17
PERFORMANCE, MEASURING AND MONITORING

Specific objectives are established to measure the Occupational, health & safety performance of
RGAC. Appropriate performance indicators are put in place. Verification is done through the
internal audits. Performance measures are reviewed regularly and during the management
review meetings. The correction and corrective action shall be taken if the results are not
achieved.

Reference: Monitoring and Reporting Procedure, Chapter – 13

SECTION 18
EVALUATION OF LEGAL COMPLIANCE

A detailed register of legal & regulatory and other requirements are maintained to demonstrate
RGAC commitment to comply with all applicable legal & regulatory requirements and other
requirements to which RGAC subscribes. The compliance to the same is verified through the
internal audit.

The register shall include:-

a) Law / Regulation title

b) Article / Clause
c) Application Process / activity impacted by law
d) Internal OSHMS procedure to ensure compliance
e) Compliance monitoring requirement.

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The legal register shall be reviewed by the management at least annually during the
management review meeting..

Reference: Legal and Regulatory Requirements Procedure, Chapter – 04

SECTION 19
OSH AUDITS & Inspection.

An Internal Audit Program shall be established and maintained with such scope as to ensure
that all aspects of the OSH Management System are audited. The frequency of Internal Audits
shall be determined according to effectiveness of the system and the significance of individual
system activities. but shall be audited at least twice every year.

Management shall use internal Audit Reports when reviewing the continued effectiveness and
improvement of the OSH Management System.

OSH Management Representative shall arrange and coordinate yearly schedule of OSHOSH MS
external audit with external parties and/or 3rd party auditing and comply and submit annual
report to SRA as stated in OSHAD MS.

Reference: Auditing Procedure, Chapter – 12

SECTION 20
INCIDENT INVESTIGATION

RGAC ensures that all incidents and deviations occurring within the workplace under its
control are reported to municipality on form “G”, recorded, investigated and analyzed in order
to determine deficiencies related to occupational health & safety practice within RGAC. This
includes other factors that is causing or might be contributing to the occurrence of incidents. A
documented procedure is established, maintained, and implemented for handling incidents and
potential nonconformity related to occupational health & safety.

An incident investigation team may be constituted having considered the competency levels of
the investigators for the investigation and analysis of incidents by the HSE Officer, depending
upon the nature and magnitude of the incident. The investigation is carried out to determine
the underlying causes of incidents. Based on the findings, HSE Officer shall implement the
actions to prevent similar events from occurring. The focus of investigation will be to obtain the
facts and not to put the blame anyone. The team and the investigative process shall clearly deal
with all the involved individuals in a fair, open and consistent manner.

All investigations shall be carried out in a timely manner. Incident investigation is carried out
through interview of individuals who were present at the location during the time of incident,

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by analyzing the scene of incident, by taking photograph wherever appropriate or through any
other means.

Results of the detailed incident investigation is recorded in a documented report and submitted
to the Business Excellence Manager for review and the same shall be sent to Industrial
Development Bureau on form “K” within 30 calendar days. The purpose of this is to:

 Identify the need for corrective action,

 Identify opportunities for preventive action;
 Sharing the outcome with staff to create awareness; and
 Identify opportunities for continual improvement;

Investigation report is maintained by the HSE Officer as part of health & safety records.
Results of the investigations are communicated to all employees with the intention.

Reference: Incident Reporting & Investigation Procedure, Chapter 19

SECTION 21
NONCONFORMITY, CORRECTIVE AND PREVENTIVE ACTIONS

RGAC has established a procedure for identification, recording, evaluation, disposition and
immediate reporting of any instances of non-conformities and actions to mitigate their OSH
consequences.

The authority and responsibility for review and disposition of non-conformities related to OSH
risk and aspects are defined in the procedure.

The procedure requires that, in addition to the immediate disposition, the reason for non-
conformities are analyzed for root cause to determine corrective and preventive actions
required to avoid recurrence. In all cases, information concerning non-conformity is fed back to
appropriate personnel.

Reference: Nonconformity, CA & PA Procedure, Chapter - 17

SECTION 22
CONTROL OF RECORDS

ANDES CONTRACTING & MAINTENANCE has established a procedure for identification,

collection, indexing, access filing, storage, retrieval, protection and disposition of records
necessary to demonstrate effective implementation of the Occupational Health, and Safety
System. Pertinent OSH records from the contractor are also controlled.

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The OSH records are legible, readily retrievable, and are stored in suitable environment to
prevent damage, deterioration or loss. Records that are stored in digital form are backed up on a
continuous basis.

The procedure defines, where and by whom the records are maintained.

The procedure also provides for disposition of OSH records after prescribed retention period is
over.

When contractually required, the customer shall be afforded access to the quality records
pertaining to this contract.

Reference: Document Control and Records, Chapter – 09

SECTION 23
MANAGEMENT REVIEW

General
Management review meetings are conducted to ensure the continuing suitability, adequacy and
effectiveness of the OSH management system. A management review meeting shall be
conducted once a year, at a minimum.

RGAC leadership conducts the management review meeting. A part from the Top Management,
Managers, at the discretion of the Chairman other staff and key personnel may be invited to
attend these review meetings. The MR is responsible for planning and organizing management
reviews. Notices of meetings and their agendas are circulated to all expected participants, well
in advance. Results arising from the management reviews are recorded and kept by the MR. It
are the MR’s responsibility to follow up reviews periodically to monitor the progress of action
planned during review. The results of follow up shall be forwarded to the Project Manager.

Review Input
 Inputs to management review include the following;
 The status of the OSH policy and objectives;
 Audit results - internal OSH audits and 3rd party audits;
 Evaluation of compliance to applicable legal and other requirements;
 Customer feedback – Surveys, customer complaints & suggestions;
 Complaints and communications from external interested parties;
 Results of participation and consultation related to the occupational health and safety;
 Process performance and service delivery conformity;
 Overall performance of the OSH management system;
 Status of incident investigations and related corrective and preventive actions;
 Follow- up action plans from previous management reviews;
 Changes in legal and regulatory requirements or other changes that could affect the OSH
management system; and
 Recommendation for improvements

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Review Output

RGAC ensures that any decisions and actions arising from management reviews are consistent
with the organizations commitment to continual improvement. These outputs may include the
following.

 Improvement of the effectiveness of the processes of the OSH management system;

 Improvements to the service associated with customer requirements;
 Resource requirements; and
 Changes in the OSH policy and objectives.

Reference: Management Review Procedure, Chapter – 16

Note:

This document is compiled in compliance to Abu Dhabi Occupational Safety & Health System
Framework (OSHAD SF) Version 3.1

Concerned Sector Regulatory Authorities:

Abu Dhabi Municipality Authority

Al Ain Municipality Authority

Western Region Municipality

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